HOW TO HANDLE CONFLICT AS AN ENTREPRENEUR Joseph “Joe” McInerney | JosephMcInerney.co
LEARN TO BE A GOOD LISTENER It is important that you don’t just let somebody else talk; make sure you’re also listening to the content of what they say, not just waiting for your turn to speak.
AVOID ASSUMPTIONS We’ve all been there before when we think we know what somebody is thinking without even having heard one word from them yet. When you avoid assumptions and listen to people, you have a better opportunity to resolve the conflict by asking more intelligent questions.
ASK OPEN-ENDED QUESTIONS Avoid yes/no questions, which will force people to give a simple “yes” or “no” answer. Ask questions that cannot be answered with a single word. Also try hypothetical questions about what somebody thinks, feels, or would do in different situations.
UNDERSTAND WHEN TO LET GO There’s no need for somebody to be upset at the other party forever just because they disagree on one thing or another. You should always try to reach common ground, but if you’re unable to do so at this point in time, you should be able to let it go.
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