A N ew A p p roa ch For Renta ls
Welcom e to Cod e Here at Code Property Group our entire focus is on providing a comprehensive property services business to assist our valued clients in the procurement, growth and management of their investment portfolios. We understand that each and every person has a different strategy and level of experience when it comes to investing in property - our aim is to identify exactly how and where we can add value and support. The following information will offer an insight into what we do as the protectors of property, and will enable our clients to make an informed decision about: •
Where to invest
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How to invest
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Managing an investment
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The best investment strategy
At Code, we want the investment and management process to be an easy, profitable and memorable experience for our clients. After all, we may well be looking after your greatest asset...
Investm ent strateg y Finding the “right” property, at the “right” time, in the “right area” is due to more than just luck. It comes from understanding the market, our clients and their motivations.
We can help you decide when, where and how to invest by providing:
From day one, we aim to understand our clients’ intent with investing, so that we can assist them in achieving the result that’s right for them. Many of our clients have investment properties that were once their family home - this may hold a very different attachment level to a property purchased off the plan based on return on investment.
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Current market data on active, vacant and for sale permanent rentals;
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Tenancy profile overview specific to suburb and style of property;
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Renovation/maintenance advice to achieve the highest possible returns;
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Area overview such as school zones, proximity to transport, proposed future developments.
Marketing Strategy
Ma r k etin g Strateg y With the ever-increasing rise of social media and online portals, it’s critical to showcase a property with superb photos and as much detail as possible to secure the perfect permanent tenant. Our team engages professionals to enable our clients to choose exactly what level of marketing they would like to invest for each property. Marketing services we offer include: • Professional photography and videography • Professional copywriting • Graphic design • Furniture hire We then tailor a campaign to suit the style of the property and the budget of our clients, utilizing a mix of: Signboards
Print Media
Our signboards have been designed to set them apart from traditional real estate signboards, to ensure we capture the eye of both pedestrian and vehicular traffic in a memorable format.
Code’s strong relationship with the local media means the properties we are marketing often receive priority placement and all content links directly with the online marketing.
Brochures
We b s i t e s & D i g i t a l M a r k e t i n g
Our photographers specialise in real estate images and know exactly what to capture to showcase the selling points of each property, including stunning walk throughs and twilight shoots. Our graphic designer will then use the best images in an impressive brochure, along with 3D floor plans.
Our team knows how to capture interest online, which sites to use, how to leverage SEO and what works for the highest possible exposure for a property. Code Property has formed a partnership with realestate.com enabling our clients to receive priority placement on the rentals portal. This means Code properties all appear as ‘Feature Listings’ and land on page 1 when loaded to the internet.
Database We communicate to our database through weekly updates, just listed, just leased, monthly newsletters and market overviews. Once we profile your property to this database, tenants are often secured before your property hits the open market.
Social Media With a high volume of followers across our company and agents’ Facebook and Instagram feeds, we encourage clients to share our links and property information to further enhance the promotion of a property.
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P 5438 3444 codepg.com.au
FOR RENT
short term lease (up to 3 months)
CO N T E M P O R A RY L I V I N G W I T H O CE A N V I E W S
9 SEAGULL AVENUE, AROONA VIEW Sat 12:00-12:30pm & Monday 5:00-5:30pm
When an ocean view from your oversized deck has been a lifelong dream, you’ll fall in love with this spacious home with stunning timber floors. • Majestic elevation with views to 180-degree views
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• Large sunny kitchen with premium appliances, stone bench tops and gas cooking • Four double bedrooms with wardrobes, two family bathrooms • Downstairs rumpus room/5th bedroom with private balcony • Generous 740sqm block with sparkling heated in ground pool and alfresco entertaining
www.codepg.com.au
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JAMIE BILLERWELL 0488 383 001 jamie.billerwell@codepg.com.au
Our Rental Ser vices
O ur Renta l S er v ices At Code we offer a tailored approach to managing property with the ultimate goal of maximizing returns for our investors. For permanent, long term rental properties we offer our clients: M a r k e t O v e r v i e w & R e co m m e n d a t i o n s Our team of experts are updated daily on the property industry and legislative changes, ensuring we provide the most current and accurate data to our clients at all times. O n l i n e B o o k i n g I n s p e c t i o n Sys t e m We run a live, 24 hour system enabling tenants to register for open homes and viewings, to speed up the leasing process and minimise vacancies. Open Homes/ Inspections All inspections are attended by 1-2 team members who prepare the property prior to allowing people through and who secure the property and grounds thoroughly on exit. Te n a n t S e l e c t i o n & C o m m u n i c a t i o n The most diligent part of the leasing process, our strict and efficient method of determining affordability, eligibility and suitability including blacklisted databases, ensures landlords and tenants receive fast and accurate feedback. Pets & Special Clauses With over 56% of Sunshine Coast people being pet owners, allowing pets in a rental property greatly increases the ability to secure a great tenant. However, we understand this doesn’t suit everyone, and every owner has the option of declining pets in properties if preferred. Lease Preparation On acceptance by the landlord, tenants are issued a lease for review and signing. B o n d P r o c e ss On execution of the lease, tenants are required to pay a bond equivalent to 4 weeks’ rent, held by the RTA for the duration of the tenancy. Rent Collection Tenants are required to pay rent in advance. We offer multiple electronic payment options to make the process easy and clear. Financial Management We offer landlords the option of Code receiving, paying and reconciling all bills for each property, and provide an online, live portal for owners to view their property and its financial history.
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Arrears Policies With a thorough understanding of how quickly a delayed rent payment can impact, Code has a proactive policy to managing all arrears and as such traditionally tracks at less than 2% arrears across more than 700 properties. Ro u t i n e I n s p e c t i o n s With legal access quarterly for inspecting cleanliness and condition of property, our team works alongside tenants to ensure properties are maintained well to prevent problems arising. Repairs & Maintenance With over 700 properties under our care, our team of trades and suppliers understand property, budgets and deadlines to ensure your investments are well maintained and compliant. E x p i r i n g L e a s e s / Va c a t i n g Te n a n t s Most investors never want a vacant property, so we track exiting tenants 90 days in advance and provide recommendations on potential rent reviews and increases to maximise returns. Compliance Management Each property we care for must be compliant in all relevant areas such as fire safety, pool safety and liveability.
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Your Investm ent Permanent Rentals The Code team is committed to the performance of your investment and depending on your financial structure, all management fees should be tax deductible. Your investment to employ Code as your company of choice for your permanent rental is as follows: MANAGEMENT FEE
8.5% plus GST commission for total of all monies collected
ADMINISTRATION FEE
$5.50 per month inc. GST
LEASING FEE
Equal to 1 week’s rent plus GST
EOFY STATEMENT FEE
$25 inc. GST
LEASE RENEWAL FEE
$55 inc. GST
ADVERTISING FEE
$250 inc. GST
With any fee for service arrangement, the value should always be placed on the level of service provided. We pride ourselves on being industry leaders in service, adherence to legislation and protection of your investment. We won’t be the cheapest, but we will certainly show you over the course of time as your newest employees, that we will be the best.
Testimonia ls “Code Property Group has been fantastic. They took over from another agent just last week. This other agent had our house on the market for 3 weeks with no applications. When we went to Code, they had a new tenant signed up in less than a week. They made our house a priority and had open for inspections listed every day, including Saturday. Jamie has been amazing to deal with. She obviously takes pride in getting her clients results. Thanks Jamie and team.” Investor “Jamie shows such great enthusiasm and professionalism. At no time did she ever not give me her undivided attention. She was quick to advise on what was happening and thorough in her explanation. I imagine she would be like this with every client and that they would have the same thing to say about her. I would definitely recommend her to friends or family. Thank you for everything.” Purchaser “Jamie is amazing to deal with and looks after her clients very well. She is very attentive and thinks ahead; going so far as suggesting suitable properties for me to move into when I was signing her up as a rental agent for my own property. Knowing Code from the perspective of both a tenant and a property owner, I can highly recommend them.” Investor & Tenant “I had an exceptional experience with Property (Business Development) Manager, Jamie Billerwell. Of all the properties we viewed and visited, Jamie stood out head and shoulders above as the most professional and personable agent we met. I was super impressed with the way Jamie conducted herself in the inspection, showed great knowledge of the market, a willingness to work with and for the landlord and a genuine interest in giving us the best information on which to make our decision. As your website states, the real estate market is not just about properties (well not all of it) but very much about people and relationships and Jamie excels in this area. Thank you for your great service Jamie.” Tenant
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O u r Te a m
O ur B usin ess D evelopm ent Ma na g er Jamie Billerwell Jamie is one of the rare few who thrives on constant challenge, pressure and change. Her unwavering commitment to personal growth has seen a meteoric rise to success in investor management - which has not gone unnoticed. She was recently voted number one in Australia for property management at the AREA Awards. Jamie works closely with the property management division to protect her client’s investments. Contact Jamie today on 0488 383 001 or by email at Jamie.billerwell@codepg.com.au
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... And the rest of our team Candice Gillies Director
Kathy Taylor Operations Manager
Terri Keskinen Property Department Manager
Ben Wilson Sales & Marketing Consultant
Bree Nott Executive Assistant to Ben Wilson
Matt Glynn Auctioneer / Sales & Marketing Consultant
Lori Wyer Sales & Marketing Consultant
Keira Cross Sales Administration & Marketing
Lisa Warren Senior Property Manager
Kathy Gasparotto Senior Property Manager
Sami Leifels Property Manager
Kerry Reece Property Manager
Kally Connors Property Manager
Ashleigh Pethers Property Manager
Skye Keskinen Property Management Support
Sam Crow Leasing Manager
Georgia Carberry Leasing Assistant
P 07 5438 3444 9/15 Nicklin Way P 07 5438QLD 3444 Minyama 4575 Capital Place, www.codepg.com.au Birtinya QLD 4575 www.codepg.com.au