Mulliganmintwholesaleapplication

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WHOLESALE ACCOUNT APPLICATION

MULLIGAN MINT INC. 13835 WELCH RD. • DALLAS,TE XAS 75244 8 5 5 . 8 8 8 . M I N T • I N F O @ M U L L I G A N M I N T. C O M M U L L I G A N M I N T. C O M


TABLE OF CONTENTS

INTRODUCTION .......................................................................3

BUSINESS INFORMATION ...................................................... 4

BUSINESS OWNER INFORMATION .......................................

5

BANKING INFORMATION ........................................................ 6

TRADE REFERENCES ............................................................. 7

MINTING POLICIES CLIENT COMMUNICATION ...................................................... 8 REQUIRED DOCUMENTS

DISCLOSURE ........................................................................... 9-14

M2 INTERNAL USE ONLY ........................................................15

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INTRODUCTION To comply with the USA Patriot Act and facilitate the fight of terrorism funding, money laundering, Federal law requires all dealers and mints of precious metals to obtain, verify, and record necessary information that identifies each entity that open an account with Mulligan Mint. The Act, required by the Department of Treasury, prescribes regulations that establish minimum standards for the identification and verification of customers in connection with the acceptance of minting material. These regulations require manufacturers, refiners, wholesalers, retailers, and any others engaged int eh business of purchasing and selling precious metals to obtain certain identifying information. Mulligan Mint prides itself to strictly comply with any and all state and federal regualations. Please be assured we will treat all information in the utmost confidence. Thank you for your cooperation in completed this important process. Sincerely, Mulligan Mint

Note: Please insure all documentation is included in file. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all institutions to obtain, verify, and record information that identifies each person who pens an account.

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Business Information Name of Business:

Name of Business Owner:

Address of Business:

City:

State / Terrotory / Province:

Zip / Postal Code:

Country:

Web Address:

Office Phone #

Office Fax #

Type of Organization:

Years in Business:

Nature of Business:

Employer Identification # (EIN):

Officers Name:

Title:

Name:

Title:

Name:

Title:

Name:

Title:

Name:

Title:

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Business Owner Information Name of Business Owner:

Title:

Address of Business Owner:

City:

State / Terrotory / Province:

Zip / Postal Code:

Phone #

Cell #

Email Address:

Social Security #

Driver’s License #

Passport # / Issuing Nation

How long has the above person owned this business?

How long has the above person been involved in the precious metals industry?

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Banking Information Bank Name:

City:

State / Terrotory / Province:

Country:

Bank Account #

Routing (ABA)/Swift Code:

Intermediary Banking Information

(For international transfers)

Intermediary Bank Name:

Intermediary Bank City:

Intermediary Bank State / Terrotory / Province:

Intermediary Bank Country:

Intermediary Bank Routing (ABA)/Swift Code:

**THE BELOW SPACE MAY BE USED IF THERE ARE MULTIPLE BANK ACCOUNTS CONFIRMED FOR PAYMENT BY Mulligan Mint Inc.**

Banking Information Bank Name:

City:

State / Terrotory / Province:

Country:

Bank Account #

Routing (ABA)/Swift Code:

Intermediary Banking Information

(For international transfers)

Intermediary Bank Name:

Intermediary Bank City:

Intermediary Bank State / Terrotory / Province:

Intermediary Bank Country:

Intermediary Bank Routing (ABA)/Swift Code:

*Please note: Any and all money(s) owed to applicant shall be made payable only to a financial account bearing the identical beneficiary name as the “Name of Business” provided in section “Business Information” on page 3 of this application.

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Trade References Legal Name of Business:

Contact Name:

Name of Business Owner:

City:

State / Terrotory / Province:

Zip / Postal Code:

Country:

Web Address:

Office Phone #

Office Fax #

Legal Name of Business:

Contact Name:

Name of Business Owner:

City:

State / Terrotory / Province:

Zip / Postal Code:

Country:

Web Address:

Office Phone #

Office Fax #

Legal Name of Business:

Contact Name:

Name of Business Owner:

City:

State / Terrotory / Province:

Zip / Postal Code:

Country:

Web Address:

Office Phone #

Office Fax #

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Minting Practices What type(s) of metals do you expect to purchase from Mulligan Mint (Gold, Silver, Copper)?

In what form(s) (Bars, 1 ounce coins, 1/2 ounce coins, 1/10 ounce coins)?

What specific products do you anticipate purchasing from Mulligan Mint?

What is the delivery destination for your metal purchases (Business Address or other)?

How often do you expect to be ordering from Mulligan Mint?

What is your preferred method of delivery method for your purchases?

Client Communication Please provide the preferred e-mail address for the following e-mail correspondence from Mulligan Mint:

• Order Confirmation Automatic E-Mails:

Names of those associated with account

• Trade Confirmation Automatic E-Mails:

Names of those associated with account

• Account Maintenance E-Mails:

Names of those associated with account

• Marketing E-Mails

Names of those associated with account

Required Documentation A photocopy of the following documentation is required in order to apply for an Account with Mulligan Mint:

• Business Owner’s Driver’s License or Passport

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DISCLOSURE Please Read Carefully — This Agreement controls the terms under which bullion is sold by Mulligan Mint Inc.

IN CONSIDERATION of the following terms and conditions, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows: 1. Definitions. "Seller" shall be the Mulligan Mint, its members, directors, officers, employees, agents, contractors, heirs or assigns (hereinafter "M2", "we", "us" or "our") that are duly authorized to deal in medallion. "Buyer" shall be the individual, corporation, limited liability company, limited liability partnership, partnership, or other business or trust entity purchasing bullion from M2 (hereinafter "Buyer", "You" or "Your"). "medallion(s)" shall be the finished product composed of pure rare and precious metal that M2 shall now or may hereafter offer for sale to buyers in its ordinary course of business. "Business Days" shall be the normal work days Monday through Friday inclusive, except weekends and federal holidays. 2. Bullion Market Price and Availability. The parties agree that the metals that we offer for sale are commodities traded on various world markets, and that the market price and availability of such types of metal change constantly with supply and demand. We alone shall set the sale and purchase price for all metals that we offer. M2 shall acquire its prices from whichever third party source it chooses. If Buyer places an order with M2, Buyer agrees to pay the price of the metal set by M2. 3. Precious Metal Trading. All metal trading done by us shall be done only by telephone or in-person sales at M2’s office. From time to time, trading activity in the metals market may be very high which may interfere with a Buyer’s ability to contact us by telephone to conduct metals trading. Nonetheless, we shall continue to conduct metals trading only by telephone, or through in-person sales at our office. We do not accept or conduct any precious metal transactions through any other means other than by telephone or in-person sales at our office. 4. Minimum Order Sizes / Pricing. We may set various minimum order sizes for precious metals products to achieve economies of scale, minimize shipping and handling charges, or for other business purposes. You shall only make orders consistent with the minimum order size or to lock in pricing for shipments to be made that are consistent with minimum order sizes. Any order you make that is less than the minimum order size shall be subject to special shipping and handling or other charges and fees as we may determine. All orders of $100,000 or more are subject to approval by our sales manager before completion. The current pricing for our various products varies but is confirmed at the time of your order. These prices may be changed from time to time. 5. Placement of Order Creates a Binding Agreement. The parties agree that we are a private mint in the precious metals market with the substantial need to maintain our good name and competitive position; and further that we are entitled to rely on the verbal promise from you to pay for and complete the purchase of your order. In furtherance of this, the parties agree that your placement of as order with us creates a binding, legally enforceable agreement in which you agree to purchase the metal you ordered. 6. E-mail Order Confirmation and Invoice. After you have placed your telephone order, we will send you an order confirmation and an invoice via e-mail. Failure by you to receive an email does NOT invalidate or otherwise cancel your order with us; you are still obligated to pay for your order in full and on time. You shall in a timely manner take all steps necessary, including updating address books and adjusting spam or junk-mail filters, to ensure that you can receive all e-mails from us, complete with any attachments, in furtherance of this Agreement. 7. Order Disputes. If, upon receipt of a order confirmation and invoice, Buyer believes that there is an error in the order, Buyer may dispute the order. Buyer must give notice of the dispute on the same day the disputed order was placed. Upon notice of the dispute, M2 shall investigate the call in which the order was made to determine if there was an error in the order’s placement. If there was an error, M2 will correct the order according to the terms that were given Buyer over the phone. If no error is found by M2, the order shall remain outstanding.

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8. Recording of Order. You consent and agree that we may keep a recording of your order to verify the terms of your purchase, aid in training, auditing or quality control, comply with any laws as now exist or may hereafter exist, or for any other reason reasonably related to the business of dealing in bullion. 9. Minting Fee. As consideration for the production and manufacture of precious metal medallions, M2 charges its Buyers a Minting Fee. The Minting Fee is quoted at the time of order and is listed on the invoice delivered in the confirmation email. The amount of the Minting Fee is set at the sole discretion of M2 and is based on a proprietary formula established by M2. This formula is based on the precious metal ordered, the medallion product chosen by Buyer, the size of Buyer’s specific order, and the frequency Buyer makes purchases. 10. Ordering Options. M2 offers its Buyers several methods of pricing and ordering the precious metals. This is to provide additional value to Buyers of M2. Regardless of the method chosen, Buyer must pay their Minting Fee within 24 hours of placing an order. The payment of the Minting Fee guarantees Buyer a spot in a production week. M2 cannot guarantee which day of that production week the order will be produced. Buyer must also pay for or deliver the precious metal selected for that order prior to that order being fulfilled. Regardless of the method chosen, the Minting Fee is non-refundable barring circumstances that would require the cancellation of the entire order. Buyer may price and pay for their precious metals by one of the following methods: A. Buyer may price metal at the time of order and pay all sums owed within 24 hours. B. Buyer may price the metal at the time of order and deliver the precious metal to M2. If this method is chosen, Buyer must ship to M2 the required amount of metal to fulfill the order. Buyer must pay the Minting Fee within 24 hours of order being placed. Buyer must obtain M2’s written consent as to the source of the metal. The metal must: be in granular form, minimum of .999 purity, come from a reputable source, must not contain any deleterious or corrosive substances, and must meet M2’s quality standards. If this method is chosen, and the metal delivered damages M2 in anyway way, Buyer shall pay all costs associated with such damages, including, but not limited to, consequential damages from work stoppage caused by equipment damage, the cost to repair or replace equipment damages by the metal, personal injuries to any persons operating such equipment, or any other liabilities or damages that M2 incurs as a result of the metal being of a poor or unacceptable quality. Buyer warrants to M2 that metal is of the quality represented at the time the order is placed. Buyer will be responsible for shipping and insuring the metal until it is received by M2. M2 shall not be liable for any loss to Buyer’s precious metal until it is delivered to M2. The metal must be received five (5) business days before Buyer’s scheduled week of production. C. Buyer may price and pay for the metal no later than ten (10) business days before the scheduled week of production for that order. Buyer may select this option at the time the order is placed. As stated above, Buyer must pay for the Minting Fee within 24 hours. If this method is used, Buyer must price and pay for the precious metal within ten (10) business days of their production week. Failure to price and pay for the precious metal for that order by that time will result in the order being placed at the end of the production queue. If the precious metals are not priced and paid for within thirty (30) days of the originally scheduled production week, the order shall be cancelled and the Minting Fee kept by M2. 11. Payment / Holding Times. Payment shall be in U.S. funds only. Once you have placed your order with us, you are obligated to pay us in full by any of the following three methods: A. Personal Checks or eChecks. Receipt of a personal check or eCheck shall be considered receipt of payment. If however the check is not honored or returned for insufficient funds, M2 may cancel the order or withhold Buyers order until payment is made. B. Cashier’s Checks or Money Orders C. Bank Wire Transfer / 24 Hour Hold 12. Payment Addresses. Mulligan Mint 13835 Welch Rd. Dallas, Texas 75244

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13. Bank Wire Transfer Address: Please see our attached Bank Wiring Instructions 14. Shipping Time / Shipping Charges / Order Confirmation. Our policy is to ship orders promptly AFTER you have properly paid us. If we cannot ship your order within a reasonable period of time from the delivery time estimate represented to you at the time of purchase, we will inform you prior to the expiration of that period of time that we are unable to meet the delivery date. Buyer may then elect to cancel the order subject to the Order Liquidation Policy Explained below. Upon cancellation, M2 shall remit all sums paid by Buyer for that order. If Buyer delivered its own precious metals to M2, M2 will return the metal to Buyer. Buyer shall be responsible for all shipping and insurance charges necessary for returning the metal to Buyer. Shipping charges for orders are quoted at the time your order is placed. Nominal shipping charges apply for orders to Alaska, Hawaii, Canada or outside the United States, and for orders less than the minimum order quantity. Delivery dates vary with supply and demand. Your bullion order will normally be shipped to you via fully insured shipping. If you are local and buying silver we make at our facility, you may pick-up your order at our place of business after paying in full, provided that you call us ahead of time to set an appointment and confirm we have your order on hand. At any time after you have made payment in full, you may confirm delivery of your order by logging into your secure account and clicking the View Your Orders link on www.mulliganmint.com. 15. Insurance and Shipping Methods. M2 has its own preferred shipping providers and methods. M2 encourages Buyers to use M2’s shipping providers and to purchase insurance for all such orders. However, Buyer may choose its own shipping and insurance. If Buyer elects to use one of M2’s preferred shipping providers and methods, M2 will offer Buyer the option to purchase shipping insurance. Any insurance purchased by M2 for an order will be to the benefit of Buyer and will cover the cost of the precious metal being shipped. If Buyer chooses its own shipping provider, M2 will not be able to offer insurance. Buyer bears all risks of loss for the product once it leaves M2’s production facility. If Buyer chooses to use its own shipping, Buyer must take all necessary steps to guarantee that the products ordered will be shipped by the production week. If the necessary postage is not received by the production week, M2 may ship the products to Buyer at Buyer’s expense. M2 retains the right to reject Buyer’s proposed shipping method. 16. Order Liquidation Policy. When you place your order, you enter into a binding contractual agreement with M2 to remit payment in full based on the prevailing market purchase price agreed upon at the time your order was placed or when the metal was priced. In the event we are unable to ship your order within a reasonable period of time from the estimated delivery date, we will contact you and give you the option of refunding your order at the market price that was originally contracted or agreeing to wait an additional period of time for your order, which shall not be more than sixty (60) days. If we are unable to deliver after the additional period of time has elapsed we shall grant you a full refund. 17. Involuntary Liquidation of Your Order for Non-Payment. If you fail to make payment in full and on time as stated herein, we shall cancel and liquidate your order as of the sixth business day after your order date, according to one of the following procedures: A. If the precious metal market price has gone up since you placed your order: You will still be responsible for the Minting Fee and will not benefit from any gain in the market; OR B. If the precious metal market price has gone down since you placed your order: You will be responsible the Minting Fee as well as the market loss on your order if you have locked in a market price for the precious metal.

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18. Reservations of Right: In addition to the other rights hereunder, we reserve the following rights unto ourselves: A. Right to Refuse Service to Anyone. We reserve the right to refuse service to anyone. B. Right to Correct Erroneous Orders. We reserve the right to correct any order for obvious errors or computer-related problems. We will make a good faith effort to notify you of any correction of your order. C. Right to Cancel Any Pending Sales. We reserve the right to cancel any pending sale at any time for any reason. If we exercise this right, we shall cancel your order, including delivery of your precious metal, and we shall notify you and refund you all monies you may have paid to us on your order, including the Minting Fee, less any costs and fees associated with cancelling your order. D. Right to Require Payment by Bank Wire for Large Orders or During Heavy Trading. We reserve the right to require payment by bank wire transfer for large orders; or during periods of heavy trading. E. Right to Accept or Reject Any Late or Defective Payment After Market Comparison. We reserve the right to either, (1) accept any late or defective payment, including liquidation payments, after a market comparison to determine what is most advantageous for us, or (2) reject any such late or other defective payment, including liquidation payments, that does not comply with the terms of this Agreement. F. Right to Withhold Shipment for Unpaid Multiple Orders / Right of Offset. In the event you place multiple orders with us and pay for one or more orders, but fail to properly pay for other orders, we reserve the right to withhold shipment on any paid orders, until the unpaid orders have been resolved to our satisfaction, including the Right of Offset. The "Right of Offset", shall mean our right to apply any customer’s paid order’s proceeds and product against any of that customer’s other unpaid order’s proceeds and product. If the customer shall thereafter have a net balance owed to us, we may thereafter involuntarily liquidate the remaining net balance owed as provided herein. If the customer shall have a net balance remaining for shipment, then we shall ship the remaining portion of the order as provided herein. 19. Computation of Time. Unless some other time counting mechanism is expressly stated herein, the first day for computing the time period shall be the first business day after the respective transaction. If the last day shall fall on a weekend or federal holiday, or any day the precious metals market is closed, then the last day shall be moved forward in time to the first day that is not a weekend, federal holiday or any day the precious metals market is closed. 20. Disputes and Governing Law. IF A DISPUTE ARISES UNDER THIS AGREEMENT, THE PARTIES SHALL FIRST CONDUCT A FACE-TO-FACE MEETING WITHIN TEN (10) BUSINESS DAYS OF NOTICE BY EITHER PARTY OF THE EXISTENCE OF A DISPUTE TO RESOLVE SUCH DISPUTE. IF THE PARTIES ARE UNSUCCESSFUL IN RESOLVING THE DISPUTE AT SUCH MEETING, THE PARTIES AGREE TO SUBMIT THE DISPUTE TO NON-BINDING MEDIATION TO BE COMPLETED WITHIN THIRTY (30) DAYS OF THE DATE OF THE SELECTION OF A MUTUALLY AGREEABLE MEDIATOR, WHICH SHALL NOT BE UNREASONABLE DELAYED. IF THE PARTIES CANNOT AGREE ON A MEDIATOR, THEN EACH PARTY’S SELECTED MEDIATOR SHALL AGREE TO THE SELECTION OF AN UNBIASED AND UNAFFILIATED THIRD PARTY MEDIATOR. EACH PARTY SHALL PAY ONE-HALF (1/2) OF THE COST OF THE SELECTED MEDIATOR AND EACH SHALL PAY FOR ALL OF HIS/HER OTHER RESPECTIVE EXPENSES. IF THE PARTIES ARE UNABLE TO RESOLVE THEIR DISPUTE THROUGH MEDIATION, THEN THE PARTIES AGREE TO SUBMIT THE DISPUTE TO BINDING ARBITRATION TO BEGIN WITHIN SIXTY (60) DAYS OF THE DATE OF THE SELECTION OF A MUTUALLY AGREEABLE ARBITRATOR, WHICH SHALL NOT BE UNREASONABLY DELAYED. THE PARTIES SHALL FOLLOW THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION OR SUCH OTHER RULES AS THE PARTIES MAY MUTUALLY DESIGNATE. IF THE PARTIES CANNOT AGREE ON AN ARBITRATOR, THEN EACH PARTY’S SELECTED ARBITRATOR SHALL AGREE TO THE SELECTION OF AN UNBIASED THIRD PARTY ARBITRATOR. EACH PARTY SHALL PAY ONE-HALF (1/2) OF THE COST OF THE SELECTED ARBITRATOR AND EACH SHALL PAY ALL OF HIS/HER OTHER RESPECTIVE EXPENSES. THIS AGREEMENT TO

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THE ARBITRATION DECISION SHALL BE ENFORCEABLE AND BINDING UPON THE PARTIES. THE PARTIES UNDERSTAND THAT THESE DISPUTE RESOLUTION METHODS SHALL BE THE SOLE REMEDY FOR THE RESOLUTION OF ANY CONTROVERSY, CLAIM, OR DISPUTE ARISING OUT OF THIS AGREEMENT AND EXPRESSLY WAIVE THEIR RIGHT TO FILE A LAWSUIT IN ANY STATE OR FEDERAL COURT AGAINST THE OTHER FOR SUCH DISPUTE, EXCEPT TO ENFORCE AN ARBITRATION DECISION AND SPECIFICALLY AGREE TO HAVE ANY DISPUTES RESOLVED AS SET FORTH HEREIN. IN THIS REGARD, THIS AGREEMENT SHALL BE CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF TEXAS, WITHOUT REGARD TO ITS CONFLICTS OF LAW RULES. 21. Limitation of Liability. Our liability for any bullion sale shall not exceed the amount actually paid by you for the precious metal, less the fair market value of such precious metal. We shall not be liable for indirect, incidental, additional, punitive, exemplary or consequential damages, even if we have been advised of the possibility of such damages. We shall not be liable for any delays or failures in the transmission, receipt or execution of orders, payments, deliveries or information due to the incapacity or failure of computer or communications equipment or facilities which are outside our control. 22. Force Majeure. Any prevention, delay or stoppage in our performance of any term hereto due to strikes, lockouts, labor disputes, equipment or mechanical failures, acts of God, inability to obtain labor or materials or reasonable substitutes therefore, governmental restrictions, regulations or controls, the suspension by commodity exchanges in the trading of gold, silver, platinum or palladium futures contracts or the delivery of the commodities underlying such contracts, or the failure or delay of vendors, enemy or hostile governmental action, riot, civil commotion, fire or other casualty, and other causes beyond our control, shall excuse our performance, and extend our performance of our duties and responsibilities hereunder, for a period equal to any such prevention, delay or stoppage. 23. Complete Agreement. This Agreement constitutes the complete and final expression of the agreement between the parties relating to the sale of bullion, and supersedes all prior or contemporaneous contracts, agreements, understandings and representations of the parties, either oral or written, relating to the sale of bullion. 24. Attorney Fees. If either party shall retain an attorney to enforce their rights hereunder, the prevailing party shall be entitled to recover all reasonable costs, expenses and attorney fees. 25. Disclaimer of Warranties: EXCEPT FOR EXPRESS WARRANTIES CONTAINED HEREIN, WE DISCLAIM ALL IMPLIED WARRANTIES OF EVERY KIND AND NATURE, INCLUDING SPECIFICALLY THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AS TO ALL BULLION SALES. 26. Assignment. We may assign or transfer any of our rights, duties and responsibilities hereunder, or any interest therein, without notice to you to any entity controlled by us. You may assign or transfer any of your rights, duties and responsibilities only upon prior written notice to us, and provided that you shall not be relieved of any liability under this Agreement pursuant to such assignment or transfer. 27. Written Modification / Waiver of Terms. We reserve the right to modify or amend the terms of this Agreement at any time upon reasonable notice. You shall not modify or amend the terms of this Agreement except by prior written agreement with us. The waiver of a breach of any provision of this Agreement will not operate or be interpreted as a waiver of any other or subsequent breach. 28. Binding Effect. Each and every provision of this Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, personal representatives, successors and assigns, subject at all times to all provisions and restrictions elsewhere in this Agreement. Except as expressly provided herein, nothing in this Agreement is intended to confer on any person, other that the parties hereto and their respective heirs, personal representatives, successors and assigns, any rights or remedies under or by reason of this Agreement. 29. Plural / Singular and Gender. Unless some other meaning and intent are clearly apparent from the context herein, the plural shall include the singular, and the singular shall include the plural; and masculine, feminine and neuter words shall be used interchangeably. 30. Captions. The captions shown in this Agreement are for convenience or reference purposes only, and shall not, in any manner, be utilized to construe the scope or intent of any provision hereof.

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31. Invalid Provisions. If any provision of this Agreement, or the applicability of any such provision to a specific situation, shall be held invalid or unenforceable by an Arbitration Panel or Court or adjudicating body of competent jurisdiction, such provision shall be modified to the minimum extent necessary to preserve the intent and spirit of this Agreement, and to make it or its application valid and enforceable, and the validity and enforceability of all other provisions of this Agreement and all other applications of any such provision shall not be affected thereby. 32. Time of Essence. Time is of the essence in this Agreement. 33. Corporate Authority. If any party is a legal entity (limited liability company, partnership, corporation and/or trust), that party represents to the other that this Agreement, the transaction contemplated in this Agreement, and the execution and delivery hereof, have been duly authorized by all necessary partnership, corporate or trust proceedings and actions, including without limitation, action on the part of the directors, if the party is a corporation. (NOTE: In the event of a conflict between any general information in this Agreement or on our website and our Terms of Sale, the Terms of Sale shall control.)

Signature

Print Name

Company Name

Date

Signature

Print Name

Mulligan Mint Inc.

Date

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**For M2 Internal Use Only** Company Name:

New Account Number:

Business Terms:

Date Application Received:

Issue Date of New Account:

Name of M2 Officer:

Signature of M2 Officer:

If application has failed, please provide corrective action steps:

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