Transportation continued: Wheelchair/walking aid access in Horseshoe Bay WITHOUT vehicle If a wheelchair is needed (or you have your own) call 1-888-BCFERRY (223-3779) 24 hours in advance. Arrive at terminal 1 hour in advance and staff will take you onto the ferry. Please note BC Ferries’ wheelchairs cannot be taken off the vessel at Snug Cove. Visitor Passes – a companion can assist person with disability on and off ship with a visitor pass obtained at customer service (behind foot passenger booth) in exchange for Government issued picture I.D. and phone number. If assistance is required on ferries, you need to travel with a companion. BC Ferries provides “medical assured loading letters” if requested by physician or hospital when patient is compromised by waiting extended periods of time to travel. A medical practitioner must email request to customer.relations@bcferries.com. This letter, and Travel Assistance Program (TAP) must be presented at the tollbooth - with a minimum 30 minute check in time. If a patient is released from hospital with limited notice and not able to acquire an 'assured loading letter', BC Ferries’ staff will honour a letter from the hospital requesting assured loading on a one time basis. If there is an overload and you have an assured loading letter, inform an employee and they will direct you to the appropriate tollbooth. When the Queen of Capilano is having it‘s annual re-fit, some of these policies don’t apply. ie: there is no elevator on the Bowen Queen. HandyDART If you have physical or cognitive disabilities and are unable to use transit without assistance, you’re eligible for HandyDART. Go to Translink/HandyDART online for application or contact Access Transit at 778-452-2860. Clients book rides at 604-575-6600. HandyDART picks up clients (companion rides free) from BC Ferries. Handycard Photo I.D. card for people with permanent physical or cognitive disabilities, which entitles them to reduced fares on public transit. Application forms online at Translink website. 778-452-2860 Taxi Saver Coupons Available for people with HandyCard. Coupons purchased (at 50% of face value) from Translink and taxi companies who honour coupons are listed on back of booklet. 778-452-2860 Canadian Cancer Society Will pick up from Horseshoe Bay for a direct drop-off to a treatment facility. 1-888-939-3333 Seniors Hub Medical Ride Program Will pickup from Horseshoe Bay on occasion. 604-988-7115 SPARC Parking Permit for People with Disabilities. 604-718-7744
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BOWEN BOWEN ISLAND HEALTH RESOURCE GUIDEISLAND HEALTH RESOURCE GUIDE
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