Bibliography

Amazon (2020). Launching the Amazon Small Business Accelerator – a boost for small businesses in the UK. [online] UK Day One Blog. Available at: https://blog.aboutamazon.co.uk/supporting-small-businesses/launching-the-amazon-small-business-accelerator-a-boost-for-small-businesses-in-the-uk.

Annualreports.com. 2021. Urban Outfitters Annual Report. [online] Available at: <https://www. annualreports.com/HostedData/AnnualReports/PDF/NASDAQ_URBN_2019.pdf> [Accessed 5 May 2021].

Antonelli, W. (2020). What is Zoom? A comprehensive guide to the wildly popular video-chatting service for computers and smartphones. [online] Business Insider. Available at: https://www.businessinsider.com/what-is-zoom-guide?r=US&IR=T#what-is-zoom? [Accessed 14 Dec. 2020].

Ashfar, V., 2020. New Research Uncovers Big Shifts In Customer Expectations And Trust - Salesforce Blog. [online] The 360 Blog from Salesforce. Available at: <https://www.salesforce.com/blog/ digital-customers-research-blog/> [Accessed 12 December 2020].

Briggs, F., 2020. 65% Of Brits Will Shopping Locally After Lockdown, Mastercard Reports. [online] Retail Times. Available at: <https://www.retailtimes.co.uk/65-of-brits-will-shopping-locallyafter-lockdown-mastercard-reports/> [Accessed 3 November 2020].

Briggs, F., 2020. Two Thirds Of Consumers More Likely To Shop Locally Compared To A Year Ago, Mastercard Shows. [online] Retail Times. Available at: <https://www.retailtimes.co.uk/twothirds-of-consumers-more-likely-to-shop-locally-compared-to-a-year-ago-mastercard-shows/> [Accessed 12 December 2020].

Brooker, A., 2020. More Shoppers Are Choosing To Buy Local In 2020, Research Shows. [online] South West Londoner. Available at: <https://www.swlondoner.co.uk/news/13112020-more-shoppers-supporting-local-buinesses-2020/> [Accessed 12 December 2020].

Brown, L., 2019. Fashion Industry ‘Needs To Be More Transparent’. [online] BBC News. Available at: <https://www.bbc.co.uk/news/newsbeat-48037382> [Accessed 12 December 2020].

Business Insider (2020). Business Success Lead | ASOS Marketplace - London. [online] FashionUnited. Available at: https://fashionunited.uk/fashion-jobs/business-success-lead-or-asos-marketplace-london-1307603 [Accessed 17 Dec. 2020]. Key to the success of ASOS Marketplace is the combined successes of our Seller Community and the Business Success Lead is responsible for supporting and delivering this through the creation and implementation of the Marketplace Business & Marketing Strategy

Business Insights (2018). VALSTM | VALSTM Types | Believers | SBI. [online] Strategicbusinessinsights.com. Available at: http://www.strategicbusinessinsights.com/vals/ustypes/believers.shtml.

Businessnextdoor, 2021. How COVID-19 Has Changed the Way We Shop Locally. [online] Business.nextdoor.com. Available at: <https://business.nextdoor.com/local/resources/how-covid-19-has-changed-the-way-we-shop-locally> [Accessed 5 April 2021].

Cernansk, R., 2020. The ‘Buy Local’ Movement Comes To Fashion. [online] Vogue Business. Available at: <https://www. voguebusiness.com/technology/buy-local-fashion-the-north-face-fibershed> [Accessed 12 December 2020].

Coca Cola (2020). COVID-19 and Coca-Cola: What we’re doing in the UK and beyond. [online] www.coca-cola.co.uk. Available at: https://www.coca-cola.co.uk/our-business/company-statements/covid-19-and-coca-cola--what-we-re-doing-in-the-uk-and-beyond. Community Clothing (2019). Community Clothing. [online] Community Clothing. Available at: https://communityclothing.co.uk.

Facebook (2020). Facebook Small Business Grants Program | Facebook for Small Business. [online] Facebook for Business. Available at: https://www.facebook.com/business/small-business/grants [Accessed 12 Dec. 2020].

Fernando, J. (2020). Corporate Social Responsibility (CSR). [online] Investopedia. Available at: https://www.investopedia.com/terms/c/corp-social-responsibility.asp.

Fertik, M., 2021. How To Get Customers To Trust You. [online] Forbes. Available at: <https://www.forbes.com/sites/ michaelfertik/2019/11/26/how-to-get-customers-to-trust-you/?sh=9005b27f8d60> [Accessed 5 April 2021].

Freeman, A., 2020. Sheryl Sandberg On Facebook’S Role In Small Business Support And Voter Registration During The Pandemic. [online] Forbes. Available at: <https://www.forbes.com/sites/abigailfreeman/2020/09/28/sheryl-sandbergon-facebooks-role-in-small-business-support-and-voter-registration-during-the-pandemic/> [Accessed 12 December 2020].

FSB, T., 2021. FSB ｜The Federation of Small Businesses. [online] Fsb.org.uk. Available at: <https://www.fsb.org.uk> [Accessed 5 April 2021].

Futuretodayinstitute.com. 2020. [online] Available at: <https://futuretodayinstitute.com/mu_uploads/2017/04/FTITrend-Impact-Matrix.pdf> [Accessed 12 December 2020].

Gilbert, D., 2021. An Out of Stock Can Cause A Lot Of Damage. Here’s How to Fix it. [online] Dotactiv.com. Available at: <https://www.dotactiv.com/blog/reasons-for-an-out-of-stock> [Accessed 5 May 2021].

Gobé, M. (2009) Emotional branding: the new paradigm for connecting brands to people. NewYork: Allworth Press

Google and Pichai, S. (2020). COVID-19: $800+ million to support small businesses and crisis response. [online] Google. Available at: https://blog.google/inside-google/company-announcements/commitment-support-small-businesses-and-crisis-response-covid-19/ [Accessed 9 Dec. 2020].

Google Trends. 2020. “Local”. [online] Available at: <https://trends.google.com/trends/explore?q=local&geo=US> [Accessed 12 December 2020].

Hounslea, T., 2021. Urban Outfitters expands in UK and Europe. [online] Drapers. Available at: <https://www. drapersonline.com/news/urban-outfitters-expands-in-uk-and-europe> [Accessed 5 May 2021].

Instagram (2020). Instagram. [online] Instagram. Available at: https://www.instagram.com.

Kantar, 2021. Will shopping locally really save your community?. [online] The Independent. Available at: <https://www.independent.co.uk/money/local-shop-independent-christmas-black-friday-deals-community-support-b1368129.html> [Accessed 5 April 2021].

MasterCard UK (2020). Small Business, Big Impact. [online] Available at: https://mastercardcontentexchange. com/media/ermlnnnn/mastercard-small-business-by-the-numbers_infographic.pdf.

MasterCard, 2020. Mastercardcontentexchange.com. Mastercard Small Business By The Numbers. [online] Available at: <https://mastercardcontentexchange.com/research-reports/2020/mastercard-small-business-bythe-numbers/> [Accessed 12 December 2020].

Milligan, L. (2010). To Market. [online] British Vogue. Available at: https://www.vogue.co.uk/article/asos-marketplace-launches.

Murray, D. and ELLE, T. (2020). 100 Independent Fashion Brands To Support Ahead Of Christmas. [online] ELLE. Available at: https://www.elle.com/uk/fashion/trends/g31778444/independent-clothing-brands/ [Accessed 12 Dec. 2020].

Nicasio, F., 2021. Avoiding Stockouts: 5 Preventable Causes of Out-of-Stocks and What to Do About Them - Vend Retail Blog. [online] Vend Retail Blog. Available at: <https://www.vendhq.com/blog/stockouts/> [Accessed 5 April 2021].

Petro, G., 2021. Urban Outfitters Finds Its Identity - What It Means For Investors. [online] Forbes. Available at: <https://www. forbes.com/sites/gregpetro/2015/09/22/urban-outfitters-finds-its-identity-what-it-means-for-investors/> [Accessed 5 April 2021].

PWC (2020). Business response. [online] Available at: https://www.pwc.co.uk/covid-19/how-are-businesses-responding-withpurpose-to-covid19.pdf [Accessed 13 Dec. 2020]

Scott, A., 2020. Burberry Wants To Empower UK Youth Futures. [online] Burberry wants to empower UK youth futures | LS:N Global. Available at: <https://www.lsnglobal.com/news/article/26206/burberry-wants-to-empower-uk-youth-futures> [Accessed 12 December 2020].

Scott, A.B. and S. and Scott, A.B. and S. (2020). Burberry wants to empower UK youth futures. [online] Burberry wants to empower UK youth futures | LS:N Global. Available at: https://www.lsnglobal.com/news/article/26206/burberry-wants-toempower-uk-youth-futures [Accessed 12 Dec. 2020].

Shopify. 2021. How to Create a Social Media Marketing Strategy: A Beginner’s Guide. [online] Available at: <https://www. shopify.com/blog/social-media-marketing-strategy> [Accessed 5 April 2021].

Similar Web, 2021. Urban Outfitters Traffic. [online] Available at: <https://www.similarweb.com/website/urbanoutfitters. com/#overview> [Accessed 5 April 2021].

Skully, P., 2020. Eight Reasons To Shop Local This Week To Help The High Street Bounce Back. [online] GOV.UK. Available at: <https://www.gov.uk/government/news/eight-reasons-to-shop-local-this-week-to-help-the-high-street-bounce-back> [Accessed 12 December 2020].

Statista. 2021. London: leading shopping streets by footfall 2017 Statistic | Statista. [online] Available at: <https://www.statista. com/statistics/892746/leading-shopping-streets-by-footfall-united-kingdom-uk/> [Accessed 5 May 2021].

Tesco, 2021. Supporting Communities. [online] Available at: <https://www.tesco.com/zones/supporting-charities-and-communities> [Accessed 5 April 2021].

The British Fashion Council and Oxford Economics (2007). The Value Of The UK Fashion Industry The Princes Trust (2020). The Prince’s Trust | Start Something. [online] www.princes-trust.org.uk. Available at: https://www. princes-trust.org.uk.

BIBLIOGRAPHY

TikTok. 2020. Tiktok. [online] Available at: <https://www.tiktok.com/en/> [Accessed 12 December 2020].

Trendwatching (2020). CONSUMER TREND CANVAS - TrendWatching. [online] TrendWatching. Available at: https:// trendwatching.com/trends/consumertrendcanvas/.

Unibox.co.uk. 2020. [online] Available at: <https://www.unibox.co.uk/news-inspiration/retail-concessions> [Accessed 12 December 2020].

United Nations (2020). Supporting Micro-, Small and Medium-sized Enterprises (MSMEs) to Achieve the Sustainable Development Goals (SDGs) in Cambodia through Streamlining Business Registration Policies | Department of Economic and Social Affairs. [online] sdgs.un.org. Available at: https://sdgs.un.org/publications/supporting-micro-small-and-medium-sized-enterprises-msmes-achieve-sustainable.

Urbanoutfitters, 2021. List of Brands. [online] Available at: <https://www.urbanoutfitters.com/brands> [Accessed 5 May 2021].

Visa (2020). Where you shop matters. [online] www.visa.co.uk. Available at: https://www.visa.co.uk/where-you-shop-matters.html.

Walker, A., 2021. Top 5 Benefits of shopping small and local - Brighton Journal. [online] Brighton Journal. Available at: <https://brightonjournal.co.uk/top-5-benefits-of-shopping-small-and-local/> [Accessed 5 April 2021].

Weber, S., Lynes, J. and Young, S.B. (2017), Fashion interest as a driver for consumer textile waste management: reuse, recycle or disposal. International Journal of Consumer Studies, 41: 207-215. https://doi.org/10.1111/ijcs.12328

Wirtz, B.W., 2008. Multi-channel-marketing. Grundlagen–Instrumente–Prozesse, Wiesbaden.