Just For Canadian Dentists 2011-07 July August by Just For Canadian Dentists

july/ august 2011

life + leisure

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history + luxury on the rails in the

page 37

rockies adventure + celebration in

guatemala + maximize your miles + the wild west of wine + manage overhead + 13 tips for practice owners Publications Mail Agreement #41073506

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July/august 2011

Editor and Art Director Barb Sligl Editorial Assistant Adam Flint

Contributors Timothy A. Brown Michael DeFreitas Dr. Holly Fong Lauren Kramer Dr. Neil Pollock Manfred Purtzki Dr. Kelly Silverthorn Patrick Sojka Dr. Derek Turner Corey Van’t Haaff Cover photo Michael DeFreitas

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Senior Account Executive Monique Mori Account Executive Lily Yu Sales, Classifieds and Advertising In Print Circulation Office 200 – 896 Cambie Street Vancouver, BC V6B 2P6 Canada Phone: 604-681-1811 Fax: 604-681-0456 Email: info@AdvertisingInPrint.com Associate Publisher Linh T. Huynh

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Just For Canadian Dentists is published 6 times a year by In Print Publications and distributed to Canadian dentists. Publication of advertisements and any opinions expressed do not constitute endorsement or assumption of liability for any claims made. The contents of this magazine are protected by copyright. None of the contents of the magazine may be reproduced without the written permission of In Print Publications.

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contents

july/august 2011

10 28 FEATURES

10 Rockies by rail A scenic and storied train trip 28 Guatemala Adventure and celebration in Mayan central COLUMNS

DEPARTMENTS

8 techworks

5 July/August mix 19 CE calendar 36 classifieds 37 sudoku 38 small talk with Dr. Scott Pentecost

Waterlase

14 motoring Road tripping with the guys

17 the wealthy dentist

Manage overhead

18 practice management 13 tips for the new practice owner

In Print Publications 200 – 896 Cambie Street Vancouver, BC V6B 2P6 Canada

25 drill me

www.justforcanadiandentists.com Printed in Canada.

34 the thirsty dentist

want to reach us? check out our website!

Maximize miles Wild west wine

35 the hungry dentist

Go sweet with savoury

cover photo: The Mayan tradition of launching colourful and extravagant barriletes or kites during All Saints Day in Guatemala. Story on page 28.

July/August 2011 Just For Canadian dentists

from the editor

what/when/where > July/August

clockwise from top A colourful

summer colour

water sculpture

did crossing the Continental Divide. It’s a bit of old-school exotic at home (page 10). Or travel down another historic highway, the Rideau Canal. It’s the summer way to explore Ottawa, after which there’s plenty more to do in the capital (page 19). Of course, the long, balmy days of summer make it easy to add colour to the everyday too—like “wild west” red wine from the BC interior (page 34) and fresh, local strawberries for some zing in that barbecue dish (page 35). Here’s to summer! Let us know what you’re doing this season. We want to hear from you.s Please keep the feedback coming and continue to subscribe to the magazine—it’s free. Just go to justforcanadiandentists.com (or page 36). feedback@InPrintPublications.com

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July/August 2011

tour the dramatic and dynamic coastline of Atlantic Canada’s Bay of Fundy

clockwise from top: Michael DeFreitas (2); b. Sligl

mbrace colour this summer! From the multi-hued barriletesor kites of Guatemala to the subtler shades of greens and blues along the railway through Canada’s Rocky Mountains, there’s plenty of vibrancy to capture en route. In Guatemala, bold fuschia and ochre mix with indigo and jade in stalls brimming with handmade goods. Mothers carry babies in bright bundles, and lively crowds get even livelier come All Saints Day, when the locals celebrate their dearly departed by launching a kaleidoscope of barriletes (as seen on our cover). It’s a feast for the eyes (page 28). Here at home, the feasting takes place on board a luxurious train that evokes the glamourous past of the Canadian railway. Nosh and take a tipple like Churchill once

barrilete in Guatemala; the Tikal ruins of Guatemala, which is Mayan central in South America; and the glow of riding the rails through the spiral tunnel system in the Rocky Mountains.

mix

6/20/11 9:34:44 AM

ome to the highest tides in the world, the Bay of Fundy is a 270-km ocean bay that stretches between New Brunswick and Nova Scotia. Billions of tons of water move in and out of the Bay twice a day—more than the combined flow of the world’s freshwater rivers. Over thousands of years this flow has sculpted dramatic cliffs, sea stacks and caves in the sand-

stone and revealed amazing fossil discoveries along the spectacular seascape. Follow the Glooscap Trail as it winds along the Fundy shoreline. Visit Cape d’Or Lighthouse on the panoramic point where Minas Basin meets the Bay of Fundy. Sunbathe on the sands of Five Islands Park. Hike to Cape Split, a famous rock formation. Beachcomb for sparkling amethysts at

low tide. Ride the Tidal Bore on a raft or kayak the waters of the Bay to spy shorebirds and marine life. Glimpse the finback whale, the second-largest animal on earth. Or simply walk the seabed at low tide, where hours earlier the water was four storeys high. — B. Sligl novascotia.com; bayoffundytourism.com

July/August 2011 Just For Canadian dentists

July/August

or most of us, theclosest wecometosalmonis consumingtheir smoked, bakedor grilledflesh. But to really understandtheir amazingstrengthanddeterminationagainst incredibleodds, youhavetoget ontotheir turf. Inthesummer, that means submergingyourself inthechilly waters of theCampbell River, onthenorthernmost tipof Vancouver Island. Here, cladina thick neoprenewetsuit, snorkel andmask, youliefacedowninthewater, arms outstretchedSuperman-style, surrender tothecoldandlet the current carry yousix miles downstreamlikea leaf inthebreeze. Fromthelandthat current looks innocuous, but onceyou’reinit youquickly discover howfast it moves, carryingeverythinginits pathona speedy journey over churningwhitewater andcalmer eddies that range fromthreeto15feet indepth. Relax your body andthecurrent does thework, but try tostandor swiminthis brisk river andyour limbs get bruisedonthesharprocks that lineits floor. Somearetiny, andposenoharm. Others arethesizeof a vehicle, andcancauseserious damageshouldyoucareenintothem. But it’s not therocks that arethemainattraction, it’s thesalmon. TheCampbell River is uniqueinthat it shelters fivedifferent salmonspecies at various times of theyear: chinook, coho, chum, sockeyeandpink. Unlike thesnorkelers’ effortless sojourndownstream, theirs is moreserious. After spendinganywherefromtwotosix years intheopensea, they’renowswimmingagainst thecurrent of a freshwater streamwithonethingontheir minds: tospawn. Oncethey’velaidtheir eggs, they will giveup thefight andexpireinthesameeddies andcrevices wherethey enteredthe world. BetweenJuly andOctober, the river swarms withsalmon, some weighingupto60pounds. InJuly alone, 165,000salmonwill thrash throughthewater, surroundingthe fewsnorkelers whoventurethis way. Their beauty inthewater is spellbinding—therainbow-likecolour of their scales reflectedinthesunlight, thelitheness withwhichthey move andtheir virtual obliviontothepeople floatingabovethem. It wouldbedownright hazardous toventureintothis water alone, which is why most salmonsnorkelers joina guidedtour armedwitha boogieboardandswiftwater rescueskills. Thetrips arefocusedonsalmonappreciationandguides showparticipants howtodistinguishbetween thesalmonspecies andrelay thechallenges they faceas their numbers decline. Bravethecoldriver as thesalmonweavetheir way throughthewater besideyou, findyourself humbled by its timeless beauty. This journey tospawnthat ends, inevitably, indeath, is onethesefishhavetakensince timeimmemorial. Already, thebaldeagles arecircling, waitingexpectantly for their salmon-on-the-rocks, meals that will movedownthefoodchainandkeepthecircleof lifeintact—for nowat least.Thrust yourself intothecurrent andyoucatcha brief glimpseof that precious circleinmotion. —Lauren Kramer

mix

perspective

web

swing

into summer with a round of golf in the Prairies

The renowned notebook has gear Moleskine an illustrious history as the travel companion— reservoir of sketches, notes, stories and ideas—of artists like Van Gogh, Picasso, Ernest Hemingway and Bruce Chatwin. The notebook was originally produced by small French bookbinders who supplied Parisian stationery shops frequented by the international avant-garde. The legendary black notebook was revived and is now produced in Italy—and it still makes the perfect pocket-size catch-all for ideas on the go. There are also great city guidebooks/ notebooks, from New York to Hong Kong. moleskine.com —B.S.

most popular vacation spots—in the middle of the golden triangle between Saskatoon, Swift Current and Regina—the park is nestled on the shores of Lake Diefenbaker and known for its undulating scenery. Lots of attractions—camping, fishing, sailing, hiking—make it a

great getaway. But it’s the golf that best captures summer’s fairweather days. The nine-hole, grass-greens, natural-links style course—called Riverbreaks—plays through the coulees alongside Lake Diefenbaker. Aptly named, the course is built in

art

a different world view

Worldmapper is a collectionof worldmaps, usingequal area cartograms whereterritories arere-sizedaccordingtoa particular, isolatedvariable. Themapontheleft shows infectious andparasitic diseasedeaths. Andit makes obvious whichcountries andregions—now shownlarger—havea higher proportionof theworldtotal of this variable. In theterritory withthehighest rateof deaths, Botswana (with19,642deaths per millionpeople), 95%werecausedby AIDS. AIDScausedabout 85%of deaths in thenext 3highest territories, Lesotho, SwazilandandZimbabwe. Sometimes, a picture—inthis case, a map—certainly is wortha thousandwords…Check out worldmapper.orgtoseehowother variables aremappedout globally. — B.S.

Just For Canadian dentists July/August 2011

Catch some stunning views and get some sport golf swings in at this lovely little course set in a coulee on the east shore of the old South Saskatchewan River system in Palliser Regional Park. One of southern Saskatchewan’s

river breaks on the lake’s shore. The natural terrain creates tight, rolling fairways and offers a beautiful view from atop the coulee. Go for the golf and stay for the spectacular sunset vistas. —B.S. saskparks.com/palliserpark

The most famous museum in Paris—and the world—boasts some big numbers: the Louvre has some 380,000 works of art (30,000 of which are on display) spanning 11 centuries in almost 60,000-square-metres of exhibition space that takes in about 8.5 million visitors annually. That makes viewing the works of art an event itself— especially during the high season of summer. The Winged Victory of Samothrace or Nike is hard to miss with the crowd milling at her base, making her all the more arresting, and the Mona Lisa is surrounded by a constant throng of admirers jostling to have their photo taken with her plateglass-covered smile in the background. Then there’s Théodore Géricault’s painting Raft of the Medusa. Astounding for its size alone (16 feet by 23 feet), it demands some pause and reflection as people stream past. Sombre and surreal, it depicts the historic event in 1816 in which shipwreck survivors were marooned at sea for weeks before rescue; Géricault studied morgue bodies to get the anatomy as realistic as possible. —B.S. louvre.fr

July/August 2011 Just For Canadian dentists

big + bold

Destiny River Adventures (destinyriver.com; 1-877-923-7238) charges $109for adults and$99for youthfor a three-hour tour. Thefastest way toget toCampbell River is by air via PacificCoastal Airlines (pacific-coastal. com). Or takethecheaper—andmuchlonger route—via ferry (bcferries.com).

July/August

snorkeling with salmon

from top: canadian tourism commission; b. Sligl

sport

pack + play

go under

photo: Fred Seiler

mix

techworks

C o r e y V a n ’ t Haa f f Corey Van’t Haaff is Just For Canadian Dentists’ technology columnist and the owner of Cohiba Communications. She can be reached at medicalnews@ cohibacommunications.com and welcomes ideas for future columns.

water works Water and technology means reduced pain and increased comfort for dental patients

et’s face it; the sound of the dental drill is enough to produce fear in the bravest amongst us. What’s worse, there may be a basis for some of that fear. The dental drill uses friction, which causes heat, which in turn can cause pain. The drill also causes vibration which can cause micro-fractures, allowing bacteria to penetrate the tooth. Local anesthetic provides a temporary solution, but lingering numbness, combined with swelling and the possible need for pain killers all means that for many of us, we are quite right to fear the dental drill. Water is changing all that. “The most complaints we hear from dental patients in general,” says Tannis Sigurdson, National Sales Director for Canada, “are around the needle and the drill. The patient perception is that if they have even one bad experience, they associate the dentist with pain.” The WaterLase all-tissue drill, manufactured by Biolase, makers of five generations of hard and soft tissue lasers, uses a technology called hydro photonics to deliver much increased comfort to dental patients. “WaterLase uses a patented technology combining laser energy and a spray of water,” she says. “The water spray and laser energy removes dentition and soft tissue with less trauma, less bleeding and increased comfort, and allows the doctor to do a variety of procedures without needles.” The water cools the tissue while cutting, since there is no contact with the actual laser, there is no heat or vibration to the patient’s tooth. The laser energy created by the laser is cooled before touching the patient. Because of the precision of using a laser, she says, there’s no chance of side cutting or damage to adjacent tooth structures. “The enamel is the hardest substance in the body. That is why, in the past, a drill is needed to cut through that structure. The Waterlase only removes what the doctor wants to take out,” says Sigurdson. “It preserves the integrity of the healthy tooth structure.”

She says the WaterLase cuts through tooth, bone and gum gently, without pressure, heat or vibration which can all cause discomfort for the patient. “You never touch the patient’s tooth and pain can be triggered through that touch.” “With soft tissue, as the laser tip cuts, the water cools the tissue and the laser reduces bleeding as it cauterizes. There’s less trauma and less post-op pain,” she says. The WaterLase also allows the doctor to reduce the number of visits a patient has to make to the office, especially with multiquadrant restorations. Because the doctor doesn’t need to use anesthetic to numb different parts of the mouth over multiple visits, the doctor can use the WaterLase and often can perform all his work in one visit. The laser does produce a popping sound, she says, and of course there would be pain if water wasn’t used, but most patients appreciate the decreased discomfort and the lack of numbness caused by anesthetic. The technology that makes the WaterLase possible is the 2780 YSGG laser. “Years of engineering and research at Biolase led to the discovery that the 2780 nm wavelength Er Cr YSGG (Erbium, Chromium, Yttrium, Scandium, Gallium and Garnet) has the highest level of absorption in water molecules contained in human tissue,” Sigurdson explains. Such absorption, she says, creates an expansion and vaporization of the water molecules causing a biological ablation of the human tissue--tooth, bone or soft tissue. Tooth enamel contains up to 5 per cent water, dentin

Just For Canadian dentists July/August 2011

and bone contain up to 25 per cent water, soft tissue (gum tissue and skin) contain up to 80 per cent water and the eye contains up to 90 per cent water. [The company is developing both skin and eye applications for its technology.] The dentists she speaks to have embraced the technology once they see it work. “They say they want to provide a higher standard of care for their patient and provide minimally invasive solutions, including same-day multi-quadrant dentistry. They get more dentistry done in just one visit and, sometimes, with no need for anesthetic. It can also assist in treating advanced perio disease and endodontic disinfection with our new Radial Firing laser tips, as the laser has a bactericidal kill rate of up to 99 per cent.” Depending on the dentists’ own comfort and skill level, they can also do more work in-house. Dentists who used to refer out bone work can now perform procedures themselves. And crown lengthening, which used to take four-to-six weeks between bone cutting and healing can now be done on consecutive days. More than 700 Canadian dentists now embrace this technology, a mere two per cent of the market. Because this technology wasn’t taught in dentistry school, Sigurdson thinks there may be some reluctance on the part of some dentists to adopt the new technology, even though both beginner and advanced training are part of the offering. “You can’t fail with this product. There are courses available to make you successful,” says Sigurdson, “I truly believe this will be the standard of care one day, with patients switching dentists to find comfort dentistry.”

travel at home

c r u i s e l a n d

tog pho + y or st

A jour ne y r aphy by b

lig

ge of train trave a n l into e the gold l

omewhere between the smoked ostrich salad and pan-seared sablefish we cross over the Continental Divide. We sip 2002 Ceago Merlot and roll past the ridge of mountains that separate the watershed flowing west to the Pacific and east to the Arctic and Atlantic. The swaying, creaking and clanking of our movement adds a hypnotic dimension to the dining experience. If the food, wine and scenery hadn’t already worked their magic, the gentle rumblings of the train definitely did. We’re aboard the 1931 Craigellachie dining car (named for the BC town where the “Last Spike” of the transcontinental railway was laid in 1885) on the 650-mile Royal Canadian Pacific circle tour of the Rockies. We we ride as if in a Ritz on rails. It’s a luxury cruise on land, through jagged peaks, deep valleys, crumbling hoodoos, massive ere sir h w rockslides, gentle hills and vast fields. It’s also a retro journey, a return to a historic—slower and far more lavish—mode of travel. There are only 14 of us gathered around the long dinner table (complete with crisp white linens, fine-bone china, silver cutlery), including a WWII veteran (with tales of daring-do), a horse-racing entrepreneur and his wife (their horses compete in the Kentucky Derby), and an investment banker and his wife celebrating their 40th wedding anniversary (he gives her a vintage sapphire ring at the last night’s dinner). Everyone shares one thing in common: a love of trains. One of the passengers grew up in India riding trains and enthusiastically describes different rail gauges, while a Scottish-born psychiatrist reveres the train’s strong connection to place and declares, “There’s no better way to see a country.” Upon arriving in Canada, one of the first things he did was send his family across the country via train to behold their new home. Before dinner we have cocktails in the 1926 Mount Stephen lounge car. We sit on brocade chairs amidst dark swirls of Circassian walnut paneling with maple inlay, scalloped-glass fixtures, brass hardware and Turkish drapes. Vintage fans suspended high on the walls recall a time before air-conditioning. Everything is restored—a huge task given that many such cars languished for years under layers of institution-green paint or served as storage depots for railway fittings. Even the carpet is a replica of patterns once tread upon by royalty or heads-of-state. We take turns sitting in Churchill Cubby, where Sir Winston himself sat in 1943 during the Quebec Conference. The Mount Stephen also hosted then-Princess Elizabeth and the Duke and Duchess of Windsor. Their historic photos now hang here. (More recent visitors include train fanciers Bill Gates, Francis Ford Coppola and George Lucas.) The “name trains”— Mount Stephen, N. R. Crump, Strathcona, Van Horne (all named after CPR dignitaries)—were the private jets of their era. For us it’s all about soaking up the romance of the old-world décor of what CPR calls North America’s last great luxury rail liner. And life on board is pampered. Brunch (Chardonnay-and-shrimp quiche paired with Aladame; almond panna cotta with ice-wine-soaked berries) is followed by high tea (complete with finger sandwiches, scones and clotted cream), followed by cocktails and canapés…And then dinner: the ostrich and sablefish, passionfruit sorbet and biscotti, and finally a cognac (or two). In between the indulging, people find a quiet nook to read or nap or simply watch the world whizz by from a deck chair. Most of us stand in the opposite page The

Royal Canadian Pacific plows through some of Canada’s most spectacular scenery in the Rockies. this page, from top Wildwest décor at Homeplace Ranch. > Conrad “Little Leaf” stands above Head-Smashed-In-Buffalo-Jump and tells tales of Blackfoot history. > Locomotive 1400 (from 1953) of the Canadian Pacific Railway fleet has the vintage Art Deco look of the 1950s and is the flagship locomotive of the Royal Canadian Pacific’s luxury “name trains.”

Just For Canadian dentists July/August 2011

travel at home

take tur n Winsto s sit , nh tin bby u c g l ims in Churchil elf sat

travel at home

travel at home rear observation deck of the Mount Stephen and gaze as the tracks rush away. It’s as if we’re at the stern of a grand ship. The scenery, however, is far more fascinating than a monotonous span of blue. Cameras come out to snap glimpses of the silty, aquamarine waters of the Bow River and the craggy tips of Cathedral Mountain. Then a sudden chill and dark as we disappear into the mountain itself, into the Spiral Tunnels (a 1908 engineering feat to reduce the grade). And this is just the first day riding the rails. By day’s end we’ve toured Banff (originally the “29th Sighting” on the railroad from Winnipeg) and its majestic old hotel, the Banff Springs, and Chateau Lake Louise. Both resorts are closely tied to the railroad; CPR’s visionary director William Cornelius Van Horne concocted spa resorts for train travellers: “If we can’t export the scenery, we’ll import the tourists.” The golden age of rail travel was born…Tiffany sconces, marble staircases, Waterford crystal chandeliers, piped hot springs…The Banff Springs became the “castle” (inspired by French chateaus in the Loire Valley) frequented by A-list celebrities and royalty (Marilyn Monroe, Truman Capote, Lord Mountbatten). Chateau Lake Louise boasted Swiss guides and mountain trails: “100 Switzerlands in One” was a slogan. Van Horne even marketed the resorts as the “Gateway to the Orient.” We stop in Golden, BC, in the Columbia Valley basin, for the night. Next morning: breakfast atop a mountain peak. After a gondola ride we munch on gourmet fare (like Buffalo Sausage Frittata) and slurp smoothies in the Eagle’s Eye restaurant at the top of Kicking Horse Resort. The jagged Purcell range prompts plenty of photos and gasps. Returning to the train we’re greeted with mojitos. We sip as the train heads south and the scenery changes to sun-baked hoodoo formations, pocked with thousands of swallows’ nests. Lunch is served as the train glides along the Columbia River. We disembark again for the Canadian

Museum of Rail Travel in Cranbrook. The collection of historic rail cars shows the different stages of restoration and includes the Trans-Canada Limited (built in 1929, it cost $1 million and was North America’s fastest, most luxurious train). Back on the Mount Stephen the polished woods, brass and cut-glass fixtures are even more impressive. Day two is topped by chocolate soufflé (on a moving train!) for dessert—the chef gets a round of applause. We overnight at the edge of Summit Lake nestled in Crow’s Nest Pass. The night is dark and quiet; it’s surreal to sleep amidst mountains in a plush bed with heavy damask curtains framing the lake just outside. In the morning we ride past boulders—some as big as the Craigellachie—through Frank Slide, site of a massive avalanche that buried a mining community in 1903. It’s a bit somber but the food, yet again, keeps everyone buoyant (highlight this time: dulce de leche or “milk candy” for dessert). Soon the train purrs across prairies. We pick up Conrad “Little Leaf” at Pincher Creek and gather round him like schoolchildren. He shares anecdotes and Blackfoot history and points out his reserve as we pass by. We learn how to say “oki” (hello) and follow with “soka-pii” (all’s good) and its accompanying hand gesture: a salute-like wave from the chest. We try it out with Blackfoot at the Head-Smashed-In-Buffalo-Jump Interpretative Centre who chuckle at our greetings. The Centre (a UNESCO World Heritage Site) is built into the hillside, mimicking the sandstone cliffs alongside it where the Blackfoot once drove off buffalo herds. The undulating grasslands are all texture and greens— buffalo grass, fescue, sweetgrass—that melt together and seem endless, as if there is no edge (the buffalo never saw it coming). Little Leaf pays homage: “The buffalo was our Wal-Mart.” Every part was used for everything. He offers a taste of pemmican—buffalo, sage, mint, berries and tallow ground into powder—a nutritious food supplement long-used by the Blackfoot. Or for more modern palates: fresh buffalo burgers continued on page 37 in the cafeteria. By rail into the Rockies, and the view from the top of Kicking Horse Resort. opposite, clockwise from top left One of the Soo Line’s (1907) unrestored cars at the Canadian Museum of Rail Travel in Cranbrook. > Brunch fare aboard the Royal Canadian Pacific. > Riding through the Spiral Tunnels, a 1908 engineering feat that burrows into Cathedral Mountain. > Mac Makenny, bona fide cowboy clad in Wranglers, uses “Woody” to give passengers riding instructions at Homeplace Ranch. > Riding along southwestern BC’s hoodoos. > One of the steamer-style deck chairs on the open-air vestibules of the train—perfect perch from which to watch the world go by. > From mountains to the far-reaching plains below Head-Smashed-In-Buffalo-Jump.

this page

if you go For information on Royal Canadian Pacific’s luxurious summer tours by rail go to royalcanadianpacific.com; 1-877-665-3044.

Just For Canadian dentists July/August 2011

te we can’ xport “if th es cen ery, ” ts s we’l i ur l imp ort the to

motoring

D r . k e l ly s i l v e r t h o r n Dr. Kelly Silverthorn is Just For Canadian Dentists’ automotive writer. He tries to keep one convertible and/or one track-day car in the family fleet.

guys’ night(s) out The ultimate road-tripping itinerary over seven days and many miles

s I write this, my wife is in an Irish pub at a Chippendale-style Ladies’ Night. She and her girlfriends have made an event of it, with pre-event cocktails and “skanky” (their term, not mine) wardrobe statements. Am I jealous or concerned? Nah. I’m confident Michelle will not be the one that is the talk-of-the-town tomorrow. Even if she is, I’ll have no cause for complaint. She tolerates with equanimity my never-ending bucket list of car guy trips. Our marriage apparently has room for both her Ladies’ Night and even my Vegas-destined

These events alternate each year between east and west of the Mississippi. September 2010 was the first time either was held in Canada, at Sun Peaks Resort north of Kamloops in the Monashee Mountains. As a Porsche Club Officer, Duane was very keen to attend the Escape. And who can blame him for wanting to join 350 other Porschephiles to celebrate the marque? Activities included driving loops, golf, show and shine, and meeting lots of fellow enthusiasts.

manufacturer supplied cars. Cars that lit my fire included: Porsche Boxster Spyder, MINI Cooper S, Mitsubishi Evo and BMW 335is.

Bonneville Salt Flats > Most everyone has heard of Bonneville, the Utah home of Land Speed Records. I was surprised to learn there is no nearby town of Bonneville. Rather, Benjamin Bonneville, a French-born captain in the US Army named the lake in 1830 while exploring the intermountain region. The lake is a sufficiently dry salt flat of 33,000 acres for Land Speed Record

Bonneville

Silver State

Escape > The two biggest Porsche Club events each year are called the Porsche Parade and Porsche Escape respectively.

Track Days (on a new-to-me circuit) > A track day allows drivers with a civilian licence to drive the track at full-on speed in street-legal cars. In the name of safety, no dicing or lap timing is allowed, and passing is only allowed on straightaways with a point-by signal from the car being passed. Still, a track day is a blast, particularly at a track you have yet to master and that is shared with friends. With 180 other journalist friends I had a fantastic time at the Motor Press Guild Track Days at Auto Club Speedway in Ontario, California. The event limits test drives to three laps per car, but even over two days I could not hope to drive all 108

Just For Canadian dentists July/August 2011

attempts each August and September. The first land speed records here were attempted in 1907, with the first outright LSR claimed at Bonneville in 1914 at 141.73 mph in a “Blitzen Benz.” Ever since the lake has attracted those with “salt fever,” who are “Chasing the Record” now in more than 300 arcane classes. They are an unusual group of enthusiasts, to say the least. We stumbled across the current World Record Holders for pre-1962 Volkswagens (103.5 mph), for Class C motorhomes (106 mph), for hearses (56 mph), and a young lass on a bar stool (54 mph “naked,” and a slower 53 mph in streamliner continued on page 16 specification).

Duane Bentley

motoring exploits. Regardless, today I’m in no position to protest having just returned from seven days of gear-head road-tripping. I assert that it is important that I assist Duane Bentley, the new owner of Targa Canada West (TCW). By fortuitous coincidence our itinerary crammed in four events from as many states/provinces. Read on, as each of these events is as accessible to you, this magazine’s readers, with unmodified cars as they were to Duane and me.

Bonneville

Bonneville Salt Flats in Utah, the home of Land Speed Records, where Duane Bentley’s unequipped Porsche reached 138 mph. top right Dr. Silverthorn and his roadtrip buddy Duane Bentley at the Silver State Classic Challenge. bottom right Enthusiasts with “salt fever” wait to pass tech inspection before going for a run.

motoring [continued]

Duane and I were on the salt to drink in the zany ambiance, and to each become card-carrying members of the “130 mph Club.” (Hey, the Mile High Club is looking less likely with each passing year.) To be inducted into the 130 mph Club the supplicant must post two runs on the one-mile course with a terminal trap speed between 129.99 and 139.99 mph. This feat takes a car with considerable grunt and traction, but Duane’s late model Porsche 911 was easily up to the challenge. With six-footdeep salt perfectly flat for as far as the eye could see in every direction, 140 mph here just does not feel all that fast from the driver’s seat. I had the air conditioning cranked, the luggage in the (front) trunk, and clicking on the cruise control at 138 mph indicated just beyond the 0.5-mile marker. Canadians are comfortcontinued from page 14

t h e w e a lt h y d e n t i s t m a n f r e d p u r t z k i able driving on the salt as it feels just like driving on hard pack snow with a light dusting of powder on top.

Silver State Classic Challenge > Open Road Racing began in 1988 with this event. The discipline has since grown to include further events in Nevada, Nebraska and Texas. The SSCC event runs the 90 miles on Highway 318 from Eli south towards Las Vegas, with one car released every 60 seconds. The more safety gear (roll-cage, harness and head-and-neck restraint, fuel cell, fire suppression system), the faster you are eligible to run the course. The Unlimited Class record is a certifiably insane 207.8 mph average over the 90 miles, set during the wind-free 2000 event in a NASCAR Chrysler. Our choice of classes for Duane’s unequipped Porsche maxed out at 110 mph. Winners in each class are the driver/ co-driver pair closest to exactly matching their target speed / time. The challenge in Duane’s Porsche is not in reaching 110 mph

Our itinerary crammed in four events from as many states and provinces

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Just For Canadian dentists July/August 2011

average, but the precision of maintaining such a speed. Cruise control and a calculator are the key tools. We do reasonably well for rookies finishing within 3.4 seconds of our target time, and within 0.12 mph of our target average speed. This gives us a 7th place result out of 10 entries in our class. Google says our trip home from Vegas to Kelowna / Nelson is an almost-1,000-mile drive. Consequently a side trip to the concurrent Reno Air Races was not in the cards for this year. On our marathon home we avoided the interstates as much as possible for a greater sense of place. Over 20 hours each way ensures enough time to really get to know your travel companion. I’ve been blessed to have so many good friends willing to join in these road-trip adventures, where we’ve become even greater friends. All in all, the Guys’ Seven Nights Out was a huge success. A much fuller appreciation of the human condition was achieved. We suffered no sunburns, no car or brain damage, no speeding tickets, nor jealous husbands…okay, four out of five ain’t bad. I could spill the beans, but Vegas road trips have their rules—as do Ladies’ Nights my wife tells me.

Manfred Purtzki is the principal of Purtzki & Associates Chartered Accountants. You can reach him at manfred@purtzki.com.

manage overhead, boost profits Running your office at the optimal production level is the way to increase your income

ompared with other professionals, dentists have the highest overhead. With clinic expenses of 60% of gross revenues, excluding debt servicing, dentist salaries and taxes, a dentist has to work 108 days of the standard 180 days per annum just to pay the bills. Factoring in a 40% income tax rate, the 108 days will increase to 137 days, which means the dentist only retains the cash flow of 43 days of work annually to pay for practice loans, house mortgage, living and education costs. No wonder that there is little surplus left to save for retirement. Many urban practices are experiencing a decline in revenues due to increased competition, which puts a further squeeze on the cash flow. To reverse the decline in the profitability, dentists need to focus on the economics of their offices. One of the questions is: How much more can the clinic produce with the existing capacity? Running at the optimal production level is the key to increasing the income. To illustrate, the office produces $600,000, the expenses are $350,000, and the net income before tax is $250,000. You determine that the office is capable of producing maximum revenues of $750,000, without adding to the fixed costs of the practice,( i.e. no associate, no extra staff, no additional equipment). You figure that to increase the billings by $150,000, the extra costs will be $25,000 of dental supplies and lab fees. By increasing the production by 25%, your income will increase by 50% from $250,000 to $375,000. Also, the office overhead will drop from almost 60% to 47%. Once you have identified the “sweet spot” of the optimal production, the next task is to implement strategies to reach your new revenue goal. Here are some ideas: > If you want more patient referrals, you need staff members with an excellent attitude and the great ability to build relationships with patients. All top

notch and hugely profitable practices have one thing in common: awesome staff. You can feel it as soon you come through the door. Don’t let the risk of a large severance payment to a disgruntled employee stop you from hiring the best people. Consider it an investment. > If your office hours are 9 – 5, you are catering to the retired and unemployed. Expand the hours to early mornings or evenings, and you will do more business. You will find that these times are most popular with patients who cannot take time off from work. > A great website with a personal touch without the “off the shelf” feel is mandatory. Nowadays, dentists are attracting many new patients through their website and social media.

of each associate and hygienist and their respective contribution to the net income. Income statements that are prepared each quarter rather than on a monthly basis are more cost effective. They may also reduce the year-end accounting fees. If your accountant has a lot of dental industry knowledge, ask him/her to participate in the quarterly review. There is no magic to boost the profitability of your practice. All it takes is your commitment to focus more on the financial aspect of your practice, and a team of staff members who support your endeavour.

Missing Something?

> Consider putting on an “open house.” Inviting patients and new families to the clinic, either to celebrate your new office renovation or a milestone anniversary, is an old-fashioned yet effective way to build new relationships and referrals.

...like business skills?

> Improve the hygiene recall program to increase hygiene patient visits. You cannot manage the profitability unless you receive timely information of the office finances. Take a page from big business. Every quarter, detailed financial statements are reviewed by management to determine the bottom line of each profit centre, how the financial results compare with the budget, and what remedial actions need to be taken as a result. You need to get serious about demanding up-to-date information about the practice operation on a regular basis. The financial statements include the cash flow for the quarter, the year-to-date results with comparisons to the budgeted amounts and to previous year’s results. Further, profit centres such as associate and hygiene profitability should be analyzed. You should know the hourly production

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July/August 2011 Just For Canadian dentists

practice management

timothy a. Brown

ottawa /chicago / london / memphis / canary islands … | c a l e n d a r

Timothy A. Brown specializes in dental practice appraisals, brokerage, consulting, locum placements, associateships and practice financing across Canada. You can reach Timothy at timothy@roicorp.com.

summe r 2011 + beyond

Thirteen tips for the new practice owner

1 Shop where you work. Visit the local retail stores and get to know the other business owners in the area. They are a great source of referral and can be an asset to your practice. There is no need to overspend or be obvious. Simply, on a regular basis, buy items in the community that you need and want.

2 Introduce yourself as a new business owner, not the new dentist. When you meet people in the neighbourhood, let them ask what you do first, and then by all means, say that you are a dentist. It’s less obvious when done this way.

3 Look people in the eyes at a first meeting, not in the mouth. This is difficult for some dentists. Be aware that people with aesthetic and cosmetic issues don’t appreciate anyone staring at the obvious during an initial, casual meeting. They are usually conscious of their small deficiencies and it’s only appropriate you allow them to bring the topic up, if they wish to do so.

4 Contrived advertising and gimmicks do not produce the best long-term results. In my experience, direct marketing via flyers, newspapers, inexpensive give-aways, the yellow pages and other low budget efforts only produce limited results in the early stages of practice. Ads work for some locations and some styles of dental practice, but most good practices are built on word-of-mouth referrals from existing

5 Join local interest groups. Business associations, charities, clubs, religious centres, sports teams, museums, social clubs, etc. are always a good source for networking and meeting new people. The people you meet at these events are usually the more outgoing and social type with excellent contacts within the community. Again, don’t be obvious, but politely let them know who you are and where your practice is located, a recommendation from a prominent member of the community can go a long way.

6 Meet the neighbouring professionals. These include pharmacists, doctors, school nurses, etc. They know many people who may need your services. Why not introduce yourself to your neighbouring dentists as well? Rapport is important, and they may appreciate your interest in working together versus the more traditional view that you ‘compete’ with each other.

7 Join in community events. Street fairs, sidewalk sales, craft shows and other such events should be attended. While it’s not always practical, try to have a table out front (if storefront) and give away toothbrushes or floss or other items that have your name and phone number. On Halloween, a dentist in my neighbourhood gives out sugarless gum and a toothbrush.

8 Live where you practice if possible. The smaller the community, the more important this is. Many dentists commute to their practice for family reasons. While family should always come first, it will be beneficial to you and ultimately your family, if you live where you work. You will meet more people, gain more respect and therefore build your practice faster.

9 Sponsor local sports teams. There are many sports to choose from. The

Just For Canadian dentists July/August 2011

only pitfall is that once you have sponsored a team, parents may expect you to sponsor all the teams in the area. Choose one sport and rotate your sponsorship over the years to be fair to all the kids and parents who need your support for uniforms, equipment, etc.

10 Put a number where you can be reached after hours on the answering service. While many of us don’t want to be bothered after hours, this shows you care. Most dentists who leave a pager or cell number on the office answering machine admit that most patients can be comforted and perhaps issued a prescription over the phone and then come in the following day. In the rare instance when you do have to come to the office on the weekend, patients will rave about your service to others.

11 Ask your patients for referrals. As mentioned earlier, word-of-mouth referrals are the best method for practice growth. Consult with patients as to their satisfaction of the work done, resolve any problems and ask them to refer friends and family to your practice.

12 It is wise to have a professional website of your office surroundings and staff. It should simply provide contact methods, travel directions and with a short paragraph that states what your practice does best. Testimonials are also a great way for a potential new patient to get a feel for your practice. Keep the website current, and if possible, upload recent photos of the office and the staff, including yourself! Finally it should clearly outline your mission statement and commitment to your patients, staff and your community.

If your next meeting is in Ottawa, prepare to be pleasantly surprised.

13 Promote your community and its members. Do not hesitate to recommend and speak proudly of the work and endeavours of the members of your community. Whether you buy or set up a new practice these 13 tips will help you to grow your practice at little cost.

(CE events in Ottawa are highlighted in blue.)

Our jetsetting columnist takes a look at his hometown. More than a government town, it’s a city that’s, yes, clean and safe but also the vibrant playground for some very active, well-fed and happy residents: “Come visit!”

Dr. Derke Turner

patients, not walk-in patients responding to self promotional ads. Save your hardearned money for staff training, continuing education and practice improvements.

ottawa

A n in ter n ation a l guide to continuing dental Education

lucky 13 fter years of observing dentists and analysing dental practice marketing strategies, a number of things are clear. In the ever increasing competitive environment in which they work, dentists would be wise to market their services locally. This is especially true if their practice is in a major urban centre. The most successful dentists have learned that marketing need not be expensive or unique. Dentists can easily find their own niche at a reasonable cost once they find their place in the community.

Water world Ottawa could have been called Three Rivers, situated as it is on the mighty Ottawa River and two of its tributaries, the Rideau and Gatineau. And the 202-km-long Rideau Waterway, a chain of rivers, canals (with 47 lock stations) and lakes stretching from downtown Ottawa to Kingston, is a UNESCO World Heritage Site. Locals use this three-river network of water for boating, canoeing, kayaking and fishing—or just getting from A to B. Montreal, Toronto and even New York City are all accessible by boat from Ottawa. Move it Beyond the waterways, outdoor enthusiasts have access to Gatineau Park, just 20 minutes away. Cyclists, runners, walkers and rollerbladers have hundreds of kilometres of paved mixed-use scenic pathways in the city. Provincial parks offer hiking and cycling experiences. And there’s golf; you’ll find dozens of high-quality public golf

courses within minutes of downtown. Festive spirit Then there are the festivals: Winterlude in February, The Tulip Festival in May, and The Blues, Jazz and Folk festivals. More fests—for writers, artists, musicians, filmmakers, buskers— add to the list, as well as the Hope Volleyball tournament, a summer fundraiser that draws 25,000 competitors to a city beach and raises millions of dollars for charity. And Canada Day on July 1st is the celebration in the country. Block party The neighbourhoods to visit are The Byward Market, Little Italy, The Glebe and Westboro village—full of good restaurants and unique shops. Stroll the streets and take in the flavour (I’ve never been to a city with better Chinese or Thai food). Get artsy Theatre-goers have great choices with “in-the-park” plays all summer, as well as four major theatre centres and the National Arts Centre. Gallery

hop in the neighbourhoods and don’t miss the National Gallery of Canada, the Museum of Civilization, the Museum of Nature, The War Museum and The Museum of Aviation and Space. Need more inspiration? Discover the Museum of Contemporary Photography and the Currency Museum of the Bank of Canada, and visit the musts: the Parliament Buildings, Chateau Laurier Locks, War Memorial and Tomb of the Unknown Soldier—all within a 15-minute walk of downtown. Meeting place The new Ottawa Convention Centre bridges The Westin and the 170 shops of the Rideau Centre and boasts bold architecture, modern interior design and superb culinary offerings. So, when was the last time you raved about the food at a convention? —Dr. Derek Turner For more info on Ottawa: ottawatourism.ca; the Rideau Waterway: pc.gc.ca; festivals: ottawafestivals.ca

July/August 2011 Just For Canadian dentists

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Sep 23-24

Minneapolis Minnesota

Nitrous Oxide/Oxygen Inhalation Sedation: A Training Program

University of Minnesota School of Dentistry

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Chicago Illinois

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London Ontario

Sports Dentistry - Pressure Thermoforming, Oral/ Facial Injury Prevention, And Related Pressure Thermoforming Appliances

Schulich School of Medicine & Dentistry

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Sep 23-24

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2011 WCLI (World Clinical Laser Institute) Canadian Symposium

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Oct 08-15

Canary Islands Cruise

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Oct 23-26

Foster City California

Early And Late Treatment In Orthodontics: Functional And Esthetic Goals

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Oct 23Nov 04

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Nov 03-05

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Aliso Viejo California

Pain Management Protocols

Aug 11-14

San Francisco California

Esthetic Posterior Restorations: Mastering Direct, Semi-Direct and Indirect Techniques

Interdisciplinary Dental Education Academy

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Sept 15

Abbotsford British Columbia

Botox Training Courses For TMJ, Tension Headaches, Migraines & Facial Cosmetic Rejuvenation

Canadian Academy of Medical Education

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Sep 23-24

Vancouver British Columbia

Comprehensive Two Day Introductory And Advanced Botox Courses

Pacific Training Institute for Facial Aesthetics

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Oct 07-08

Columbus Ohio

Function And Esthetics: Botox For The Modern Dental Practice

Pacific Training Institute for Facial Aesthetics

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Oct 14-15

Vancouver British Columbia

Aesthetics Level 2 - Live Patient, Hands-on Course (Prep)

California Center for Advanced Dental Studies

604-639-9106

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Nov 4-6

Montebello Quebec

2011 WCLI (World Clinical Laser Institute) Canadian Symposium

Nov 10-12

St. Pete Beach Florida

Achieving Predictable Esthetics Results

The Dawson Academy

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Dec 02-10

London Ontario

Nov 25

Vancouver British Columbia

Dental-Clinical Skills Review ~ An NDEB Preparatory Course For Internationally Or Canadian Trained Dentists

Aesthetics Level 1: Hands-On Typodont Course

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Aug 21-26

San Francisco California

Orthodontic Treatment Based On Occlusal Plane Control: A Key For Successful Treatment Of Different Types Of Malocclusion With Or Without Dysfunctional Problems

Mar 03-10 2012

Interdisciplinary Dental Education Academy

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Mar 08-10 2012

Vancouver British Columbia

Pacific Dental Conference

British Columbia Dental Association

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Foster City California

Early and Late Treatment in Orthodontics: Functional and Esthetic Goals

Interdisciplinary Dental Education Academy

650-578-9495

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Sep 14-17

Minneapolis Minnesota

Miniresidency In Nursing Home And Long-Term Care For The Dental Team

University of Minnesota School of Dentistry

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Henry Spenadel Continuing Education

212-573-9816

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Oct 14-15

Los Angeles California

Herman Ostrow School of Dentistry of USC

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The USC 4th Geriatric Dentistry Symposium: Providing Dental Care For Geriatric Patients Across The Functional Spectrum

312-266-7255

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University of North Carolina School of Dentistry

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Epidemiology Of Infection Control (SPICE)

Advanced Endodontics~ Diagnosis & Review Of Current Endodontic Technologies

Sep 23

Safe & Predictable Engine Driven Endodontics

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Victoria British Columbia

Infection Control: That Thing You Do, Why Do You Do It?

University of Victoria

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Dec 03

Memphis Tennessee

Build a Better Practice: All About OSHA Blood Borne Infections & Hazard Communications For the Entire Dental Office

University of Tennessee Health Science Center

901-448-5500

uthsc.edu

Oct 23-26 10

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Through 2011

Loma Linda California

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Oct 14-16

Vancouver British Columbia

From Treatment To Planning To Surgical Implant Placement & Restoration

I.D.E.A.S.

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Eilat Israel

5th International Symposium In Implantology

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Victoria British Columbia

Optimizing Implant Results For Fixed And Removable Prosthodontics

Feb 06-15 2012

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Ottawa Ontario

Dental Implant Maintenance; The Basics And Beyond

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July 17-29 2012

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Restorative Driven Implant Therapy: The ‘TEAM’ Approach

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Western Canada

Oct 07-09

University of Victoria Mindware Educational Seminars

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Oct 27-29

Las Vegas Nevada

Sleep Summit Conference

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Dallas Texas

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Toronto Ontario

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Dec 03-04

San Diego California

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Dec 26Jan 02 2012

Walt Disney World Florida

Solutions For Everyday Orthodontic Problems: An Update

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Feb 18-19 2012

Vancouver British Columbia

Diagnosis And Treatment Of TMD

Rondeau Seminars

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Oct 20

Dearborn Michigan

The Colorful World Of Oral Pathology: A Comprehensive Review

University of Detroit Mercy School of Dentistry

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Nov 26Dec 03

Mexican Riviera Cruise

Oral Dermatology And Oral Pathology

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Feb 18-25 2012

Mexican Riviera Cruise

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Oct 26 2012

Ottawa Ontario

Oral Pathology For The Dental Team

Dental Specialists Study Club

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Oct 21-22

Key Biscayne Florida

Correlating Imaging With Restorative Dentistry

The Pankey Institute

800-472-6539

pankey.org

Oct 28-29

Gainesville Florida

Basic Radiology Skills For The Dental Auxiliary: Certification Course - Live Session

University of Florida

352-273-8480

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Nov 12

Victoria British Columbia

Current Concepts In Two- And Three-Dimensional Digital Radiographic Imaging

University of Victoria

250-721-8460

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toothnmouth.ca

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Jun 30Jul 2012

Mediterranean Cruise

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Sep 20-23

Las Vegas Nevada

Dental Practice Managers 4 Day Intensive Workshop

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Dec 02

Ottawa Ontario

Hiring For Success And Keeping The Good Ones

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Sep 09-10

Toronto Ontario

Level I Introduction To Orthodontics 1 Of 4 Session Series

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Sep 30Oct 01

Vancouver British Columbia

Level I Introduction To Orthodontics 1 Of 4 Session Series

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Oct 06-13 2012

Hawaiian Cruise

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Vancouver British Columbia

Dentist’s Role In Snoring And Sleep Apnea

Rondeau Seminars

877-372-7625 See Ad Page 24

rondeauseminars.com

Nov 13

Victoria British Columbia

The Periodontal Patient

University of Victoria

250-721-8460

uvcs.uvic.ca

Oct 21-22

San Diego California

Level I Introduction To Orthodontics 1 Of 4 Session Series

Rondeau Seminars

877-372-7625 See Ad Page 23

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Jan 28Feb 10 2012

Caribbean Cruise

Periodontology For The Next Millennium

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Treatment Planning

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Sep 17

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sponsor

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WindsorLock Connecticut

Dental Pharmacology: An Overview And Update

Concord Dental & Medical Seminars

603-736-9200

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Oct 08

Gainesville Florida

Pharmacology: New Issues For Dentistry

University of Florida

352-273-8480

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Oct 08

Gainesville Florida

Pharmacology for the Dental Professional

University of Florida

352-273-8480

dental.ufl.edu

Through 2011

Online

Business Bootcamp For Dentists

Nickellsilver Business Solutions Inc.

250-248-1926 See Ad Page 17

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Aug 08-19

Mediterranean Cruise

Digital Dentistry

Sea Courses Cruises

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Nov 18

Chapel Hill North Carolina

Dental Seminar Day - Street Drugs

University of North Carolina School of Dentistry

919-966-2729

dentistry.unc. edu

Jan 28 2012

Hawaiian Cruise

Dental Practice Management & Productivity

Dental Management Secrets

403-984-0115

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Jun 20-22 2012

Key Biscayne Florida

Advanced Dental Team

The Pankey Institute

800-472-6539

pankey.org

Sep 29Oct 01

Key Biscayne Florida

Direct Composite Restorations

The Pankey Institute

800-472-6539

pankey.org

Sep 30

London Ontario

Dentistry - A Clinical Perspective

Schulich School of Medicine & Dentistry

888-281-1428 See Ad Page 27

schulich.uwo.ca

Nov 03-05

Chesapeake Virginia

Comprehensive Examination And Records

The Dawson Academy

727-823-2047

thedawson academy.com

Aug 12

Memphis Tennessee

Certification In Sealant Application For The Dental Assistant

University of Tennessee Health Science Center

901-448-5500

uthsc.edu

Sep 14

Ottawa Ontario

Ottawa Dental Hygienist Society Annual Trade Show & Social

Ottawa Dental Hygienist Society

613-729-3270

odhs.ca

Sep 16-17

Vancouver British Columbia

Pacific Rhapsody

CE Solutions

604-575-4570

conedgroup.ca

Sep 30Oct 01

Toronto Ontario

Toronto Rhapsody

CE Solutions

604-575-4570

conedgroup.ca

Dec 04-05

Memphis Tennessee

Administering Nitrous Oxide-Oxygen Sedation For The Dental Hygienist

University of Tennessee Health Science Center

901-448-5500

uthsc.edu

Oct 10

TBA in Montana

Diagnosis and Treatment Planning: Montana Dental Specialists’ Panel

Montana Dental Association

406-443-2061

mtdental.com

Dec 08-10

Chesapeake Virginia

Treatment Planning Functional Esthetic Excellence

The Dawson Academy

727-823-7047

thedawson academy.com

new CE to placed The Dental Dilemma - Oldbe Vs New In Restorative

For feedback, requests or to have your course featured please email ce@inprintpublications.com

Patrick Sojka has advised on travel reward programs for nearly 10 years, appearing as an expert on TV and in print. He is dedicated to identifying and clarifying the ins and outs of travel rewards programs that are available to Canadians. Visit RewardsCanada.ca to learn more.

maximize miles Question: How do I earn more miles for more rewards?

ant that free flight to Cancun sooner? Does it seem like your reward program balance isn’t growing fast enough? By following these eight steps to maximize the way you earn miles and rewards, you’ll be able to reap the benefits that the programs dangle in front of you—sooner than you think.

1. Focus on a few programs but join many

It’s always best to focus on just a couple of programs (one airline, one hotel, and so on) to put your miles into, but sometimes you may be shopping or renting a car at an establishment that your primary programs don’t partner with. Find a program that does; joining most loyalty programs is free, so why not join? You may end up with some programs that have orphaned miles or points that you never use but you also may end up collecting more into a particular program that you can redeem sometime in the future. If you do plan on using certain programs only occasionally, check out the rules of the program to see if points expire. Some programs don’t have expiry dates so you can just leave the points in the program while others expire three years after your last action (earning or redemption). Be sure to keep track of the points—earn or redeem so you don’t lose them.

Use bonus mile offers to your advantage—an easy way to work your way up to that reward you want to redeem. This is what Rewards Canada and Frequent Flyer Bonuses were initially started for, listing bonus offers on one site. But don’t

Just For Canadian dentists

July/August 2011

just read Rewards Canada and Frequent Flyer Bonuses, read the emails the programs send you—you’ll never know when a valuable offer could be hidden somewhere in the email. Check out the websites of the reward programs and other frequent flyer sites like webflyer.com, frequentflier.com, freefrequentflyermiles. com or flyertalk.com. Search out offers. If you have to stay overnight in Fort McMurray and the Best Western and the Holiday Inn both have the same rates, find out if one of them is offering a bonus mile opportunity and go with that property. Do your research, because your travel agent or online booking engine won’t do it for you. In fact most are unaware of the hundreds of bonus offers out there.

Follow these 8 steps to maximize the way you earn miles and rewards

2. Look for and take advantage of bonus mile offers

pat r i c k s o j k a

3. Register for every promotion— even if you think you may not use it

Many of the bonus offers require registration. Even if you don’t think you can take advantage of the bonus offer, register anyway. Who knows when you may end up in Chattanooga for a CE meeting and you don’t remember or realize that the airline you’re flying on was offering double miles on all flights to or from Chattanooga. By registering for an offer when you first see it, you’re making sure you don’t miss out on any bonus opportunities.

4. Pay for everything with your mileage-earning credit card

This is by far the easiest way to rack up miles outside of actual flights with the airlines. Put everything that you buy on your credit cards, right down to the chocolate bar from the corner store. Every mile counts no matter where or how you earn it. Of course, if you run a balance and pay interest on your credit cards, those

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July/August 2011 Just For Canadian dentists

The University of Western Ontario

drill me! [continued]

miles you earn will never be worth the money you lose in paying the interest. 5. Carry different credit cards Some bonus-mile offers or other offers like free gift cards (see “Cash in on other rewards” below) require that you only use a specific credit card like a Visa. So if it is economically viable for you to do so, carry a Visa card, a MasterCard and an American Express. Think it may be expensive? Well there are no-fee credit cards that earn points like the American Express credit card and the MBNA Starwood Preferred Guest MasterCard. Of course you don’t even have to get a mileage card for your additional card but why wouldn’t you? PPB Enterprises Inc.

6. Double and triple dip

miles from another program for your flights, hotels, shopping or anything else you can earn miles on.

7. Upgrade your flights

Take steps to fly in business or first class by buying the ticket outright (the expensive way) or by making sure that you meet criteria to get upgraded (this especially applies for those who are status members in their respective programs) to ensure that you earn the 25 – 100% bonus associated with the upper classes of flying. This is an easy way to build up those mileage balances and your (re)qualifications for status.

Make sure you don’t miss out on any bonus opportunities

Sometimes reward programs offer bonus or rewards other than miles. Some airlines have had promotions whereby you take three flights and you’ll get one free. Same goes for hotels, many hotels have promotions that offer up free nights after a certain amount of stays. Hotels also like to offer gift cards for future travel after certain stays. In many cases you have to be a member of the respective company’s reward program so this goes back to the beginning where you may just have to join the program to take advantage of the offer.

Double dipping is the term coined for earning miles twice in one purchase or transaction. This basically involves your mileage-earning credit card being used for a purchase where you also earn miles in the same program as the credit card. Buying gas at Esso? Using your Aeroplan Visa or American Express and swiping your Aeroplan card at the same time ensures valuable double dipping. Triple dipping is a little tougher then double dipping and mainly involves air travel have a purchased on your credit question? card. Many airlines offer some sort of mileage bonus if you buy airline tickets through their website directly, Air Canada has a rated We’relookingfor your scale on a per dollar basis questions—on everything while most others have a from real estate to implants. flat 500- or 1,000-mile bonus Send us your queries and we’ll offer. Thus the triple dip in this case ask anexpert toanswer theminthis would be the online purchase bonus, the “drill me!”column. What topicdo miles earned on the credit card plus the miles earned for taking the flight. It’s even youwant coveredinthenext issue? possible to triple dip with hotels as some Want toknowif youshouldaddBotox hotel programs offer an online booking toyour services? Or howtorent a bonus. villa inEurope? Ask us andwe’ll find Double and triple dipping does not theanswer. Sendyour questions to have to involve the same program. You feedback@inprintpublications.com. can always use a credit card that earns in Comeon, drill me! one program while collecting the actual

drill me!

8. Cash in on other rewards

Just For Canadian dentists July/August 2011

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Experience the Western Difference!

travel the world Hoisting a barrilete (kite) at the Day of The Dead Festival in Santiago Sacatepéquez, Guatemala.

travel the world

grasp Guatemala it’s the real thing

There is nothing artificial about Guatemala. What you see is what you get. That’s why this tiny oasis of magnificent ancient temples and vibrant bucolic Mayan culture, towering steam-belching volcanoes and 16thcentury colonial towns is fast becoming one of Central America’s most popular destinations. >> story + photography by Michael DeFreitas

Just For Canadian dentists July/August 2011

July/August 2011 Just For Canadian dentists

travel the world

t’s late morning as I make my way past the food vendors and enter the sprawling cemetery in the quaint mountain village of Santiago Sacatepéquez. The peppery scented smoke of countless firecrackers and bottle rockets swirls around the freshly painted aboveground graves and burial vaults. Everywhere, families are adorning pastel-hued graves with blankets of orange, white and red chrysanthemums and marigolds. Each November 1st (All Saints Day), Mayan families honour their departed by having a traditional graveside lunch of fiambre, a Spanish stew of meat or fish, washed down with aguardiente (sugar cane liquor). It’s a symbolic breaking of the bread with their ancestors. After taking a few shots of the decorated graves, I head over to the north end of the cemetery for the launching of the barriletes or kites. Guatemalans use huge, brightly coloured kites to summon their departed loved ones. Each kite has a distinctly coloured tail pattern so ancestors can easily identify their family and slide down

its flags. As it rises we work our way under the kite, lifting as we go, careful not to step on any of the graves. Every few steps I stop to snap a picture. We get the kite about seven metres off the ground when a loud crack sends everyone scampering and yelling in all directions. I freeze, not sure what to do or where to run. Luckily, one of my lifting buddies grabs my arm and starts pulling me from under the kite. And he keeps pulling even after I fall onto a grave, my camera flying in one direction and my glasses in another. Then the top half of the kite snaps off and crashes to the ground less than a metre away. I dust off and retrieve my camera and glasses—my face drained of blood. An elderly lady at the next grave smiles and points to the smashed kite as she approaches me uttering, “Afortunado (lucky).” She hands me a small glass of aguardiente. As the strong liquor hits my throat I feel the colour returning to my face… My surreal cemetery experience afforded a new appreciation for the phrase “The Day Of The Dead,” but it was only a single snapshot in Guatemala’s extensive photo album of attractions. For the most part, the country’s unvarnished Mayan culture, classic 16th-century colonial towns A barrilete or kite at the Day of The Dead Festival. and rugged volcanic landscape have remained undiscovered. In fact, except for its famous ruins at Tikal, most people know little about Guatemala. But all that’s changing. As other Central American destinations drift towards homogeneity, Guatemala’s refreshing uniqueness is starting to attract the attention of those looking for something different. The bloody 36-year civil war that ended in 1996, undoubtedly played a major role in keeping visitors at bay, but those dreary headlines have faded allowing the country’s impressive natural assets to shine through. A couple days later I’m in Chichicastenango, or Chichi, fully recovered from my cemetery kite adventure and hoping for a good night’s sleep before exploring the town’s Thursday morning market. I’m greeted by a staccato of firecrackers and the engine groans and grinding gears of ancient, overloaded American school buses or “chicken buses,” bursting at the windows with goods and bundled-up the line to join them. At days end, families burn their kites so the Mayans, labouring up the hilly narrow cobbled streets. Luckily, I find dead can ride the smoke back up to their world. a semi-quiet inner courtyard room at the Hotel Santo Tomas a few The largest kites—some 10 metres high—are purely symbolic blocks from the market. and used for display only. These massive kites with their sturdy Early the next morning, a loud barrage of bottle rockets and bamboo frames weigh hundreds of kilos and require dozens of bombas—signaling the start of market day—jerk me from my people to stand them upright. Of course, I volunteer to help raise slumber. I get up and stop on my way out to ask the desk clerk for one of the goliaths. directions. He smiles and says, “Just follow the noise.” Ropes fastened to the kite frame and strung over high poles are Outside, the pungent odour of chicharrones (deep-fried pork manned by lines of young men preparing to start pulling. Judging rinds) and incense from steps of nearby Santo Thomas church by all the laughter and falling down it was obvious that many of the flavour the crisp mountain air as I walk towards the noise. volunteers had had their fair share of aguardiente. Instead of joining The cramped market is organized chaos. Stalls overflow in a the pulling line, I decide to help lift the top end of the kite with all riot of colourful textiles, handicrafts and earthenware the Spanish

Temple in Tikal National Park, Guatemala. left Surrounded by rebozos or shawls, vendors sip morning tea in Chichicastenango market.

Hikers admiring Volcán de Agua from atop the Pacaya volcano.

Guatemala’s refreshing uniqueness is starting to attract the attention of those looking for something different

Just For Canadian dentists July/August 2011

Chicken bus in Chichicastenango.

A view across Lago de Atitlán from Panajachel to Volcán San Pedro.

July/August 2011 Just For Canadian dentists

travel the world collectively call tipica, and the sounds of squawking fowls, loud music and the singsong calls of vendors echo off the tall buildings lining the street. I stop at the first food stand I see for a quick nosh of freshly baked tortillas stuffed with scrambled eggs, blacks beans and peppers and wash it down with a cup of freshly squeezed pineapple and sugar cane juice. Besides photos, I’m hoping to buy a richly embroidered hand-woven huipil or blouse worn by Mayan women (I was warned not to return home without one). Although machine-made huipiles dominated the offerings, I manage to snag a vibrant handmade one at a local artisan shop. Colour and flavour seem to inundate my short visit to Guatemala. The country is not only Latin America’s Mayan capital, but a condensed version of the best that Central America has to offer. Whether you’re a Gen-X adrenaline junkie, a feisty septuagenarian or an in-between eco dabbler, you’ll find a kaleidoscope of exhilarating authentic experiences.

Other Distractions Tikal Within Tikal’s 80-hectare ceremonial centre, the tops of three ancient temples rise above a cloud of green rainforest. The 20-story-high ziggurats flank a shady plaza where Mayan warriors sipped chocolate more than 2,500 years ago. In 1979, UNESCO designated the Tikal National Park a World Heritage Site. The highlight of any visit to Tikal is climbing to the top of the Lost World pyramid to listen to the Howler monkey calls echoing through the rainforest.

Antigua Flanked by three steaming 3,700-metre-high volcanoes, colonial Antigua with its 400-year-old architecture easily ranks as one of the Western Hemisphere’s most striking cities. Its architecture is so impressive that UNESCO designated its 12-block historic district a World Heritage Site in 1979. The historic district with its barrel-tiled roofscapes, arches, old ruins

if you go

The country is not only Latin America’s Mayan capital, but a condensed version of the best that Central America has to offer

getting there American, Continental, Delta, Mexicana, andAeromexicoprovide daily flights intoGuatemala City from major North American gateways. where to stay In Antigua I hungmy hat at the Soleil Antigua Resort & Spa andin Chichicastenangoat the Hotel SantoTomas. safety Despite its past turmoil andpolitical instability, Guatemala is relatively safe, but take the same precautions that you wouldin any large third-worldcity. more For tours andguides check out ahguatemala.comor Guatemala Tourismat VisitGuatemala.com

Just For Canadian dentists July/August 2011

travel the world

Colourful cemetery in Chichicastenango.

Nuestra Señora de la Merced Cathedral in Antigua, Guatemala.

Mayan woman in traditional dress on a street in Antigua.

Mayan girl and baby in Santiago Sacatepéquez, Guatemala.

Traditional Mayan corte (skirt) and huipile (blouse).

Fried talapia fish in the Chichi market.

and tall bell towers seems a bit daunting at first, but behind the metre-thick pastel walls that line its narrow cobbled streets, you’ll find fancy restaurants, fashionable boutiques and private homes with intimate fountain-filled courtyards and high frescoed ceilings.

Pacaya Volcano Hiking up to the 2,500-metre peak of the very active Pacaya volcano is a must-do adventure. The three-hour hike culminates just under the crater lip where you get to roast marshmallows over hot vents and enjoy the magnificent panoramic views of the steaming Agua, Fuego and Acatenango volcanoes. You can climb independently, but guides are highly recommended as new lava flows near the top frequently alter the trail. July/August 2011 Just For Canadian dentists

the thirsty dentist dr. neil pollock

thirsty [continued]

Dr. Neil Pollock is a member of the Wine Writers’ Circle of Canada; visit his website on wine at vinovancouver.com or send feedback to drneil@pollockclinics.com.

wild west wine

“

A winemaker with cowboy spirit shakes things up in the BC interior

Just For Canadian dentists July/August 2011

Golden Mile and Black Sage bench, “It has a deep, smoky, gamey aromatic,” says Salehi, “but with a balance of black pepper, lush red fruits and

dr. holly fong

cheekily calls “adding Jesus t’s the wild, wild West,” Rasoul Salehi says units” (literally turning of winemaking in the South Okanagan. “Why apologize for what the year is giving water into wine!)—neither LaStella nor Le Vieux Pin you? We like to make wines that are the narrative of the vintage.” Salehi, General Manager determine the style of their wines. Instead, they are of the region’s Le Vieux Pin and LaStella, and after more elusive qualities: his team are wine artisans with a touch of the warmth of a particular cowboy. They let the natural sites of interior year, the cool air of desert BC speak through their wines. They use the Old World inspirations and techniques of Italy summer nights, the pull of and France to express New World ingredients the moon’s phases. Le Vieux Pin is Frenchin a unique climate. On the frontier, it’s about inspired and produced capturing nature as it is. its first vintage in 2005. Le Vieux Pin (levieuxpin.ca) and LaStella Since opening they have (lastella.ca) are as different as the entities gone on a tour de France, after which they’re named—an old pine and stopping at their favourite a star—but they share a common philosowineries, paying homage phy. According to Salehi, who speaks about to them. The parallels are wine as lyrically as a poet, “winemaking is clear with a notable tip storytelling.” And his stories begin with the peculiar yet abundant landscape of the South of the hat to the master Didier Daguenau in the Okanagan. Sauvignon Blanc, a salute “It’s quite paradoxical,” he says. “On the to Jean Louis Chave in the one hand, it borders the 50th parallel so Syrah and so on. Barrel its macro-climate is cool. But it’s also at the sourcing is similarly French northernmost part of the northernmost deswith wood ert, the Sonoran, which starts sourced in Mexico, comes up, hugs the Dr. Pollock’s from fabled eastern area of Washington and finishes right in Osoyoos, pick for white French forests like Bertrange and Allier. A nostalgic enthuhome of LaStella.” of the year: siasm for the “terroir” and an This clashing of climates Le Vieux Pin Sauvignon Old World influence is ever can result in daring and present at this Oliver, BC enigmatic wines, with the ripe Blanc “Aurore” 2010 winery. Everything is done Better than the 8 different fruit of a classically warmer bottles of New Zealand by hand, from the vineyard climate and the acidity that to the winery, with doublewould suggest a cooler grow- (the country that sets the benchmark for this sorting and very small ing region. One of LaStella’s batch fermentation. red wines, for example, brings varietal) Sauvignon Blanc that I bought in search of Other longstanding together rich and opulent the perfect Sav Blanc, this wineries in the region texture and bright red fruit wine has mouth-filling rich such as Osoyoos Larose flavours—think figs and tropical fruit yet is smooth, and Mission Hill offer raspberries. Of course, no dry and balanced—totally lively though expentwo vintages are the same, at refreshing and satisfying. sive Bordeaux-inspired either Le Vieux Pin or LaStella, wines, and I would recand Salehi feels that the ommend Le Vieux Pin’s newly released and most exciting aspect of his profession is this better-priced 2008 Syrah ($45) along with the unpredictability. best of them. Its label reads like a birth cerWhile it’s the practice of many moderntificate, listing everything you need to know style wineries to try to “correct” a wine’s about its origins. From the sub-region of the balance during production—what Salehi

earthiness.” I detected raspberry, and a faintly salty finish, which makes it a perfect wine to bring from the interior to Vancouver’s beaches this summer. LaStella winery draws its inspiration from two very different areas of Italy. First, for its whites and roses, LaStella takes its cue from the Alto Adige in the north, which has long been a hub for developing lively, crisp and fruity wines. In Salehi’s words: “These are not the types of wine you analyze; they’re purely for hedonistic pleasure. You drink it, you love it!” The Leggiero 2010 ($25) is LaStella’s nod to the Alto Adige, an unoaked Chardonnay that mingles summer flowers, crisp apples, and green melon with the lightness promised by its name. LaStella also makes a stellar red with a super Tuscan soul. The Fortissimo Selezione di Famiglia 2008 ($35) is named after the musical dynamic for very loud and strong expression, and applauds the brave men and women of Tuscany who broke away from traditional winemaking techniques in the late 1960s. It shows an exuberance of sun-ripened berries with subtler hints of dried plums and dark coffee, the Fortissimo is a wine to ponder. “The best wines produce intellectual pleasure,” muses Salehi. “Wine is a total sensory experience, a symphony for the senses. The bottle label for the eyes, the sound of the pouring wine, the smell, the play of many tastes.” With its mix of Merlot, Cabernet Sauvignon, Cabernet Franc and Sangiovese, the Fortissimo certainly provides much drink-for-thought. First sniffs of the Fortissimo remind you of the last time you were in a stable, with raspberries from lunch crushed into your leather equestrian vest…Or that first sip might take you back to your most recent walk in the woods. I ask Salehi if the wineries are challenging the status quo in the Tuscan spirit, defying the trend set by other Western wineries. Salehi doesn’t miss a beat and answers smoothly and with passion: “I would say it is about intention. Is your goal to correct things? To make a consistent house style? Or are you going for what Mother Nature’s giving you that year? Are you trying to accentuate that or are you trying to hide it? Many winemakers think they have ‘cracked the code’ and think they’ve found the formula. There is no such thing. Every single vintage is a different one. The analytical numbers are all different, the acid and the pH and the quality of the tannins and the sugar and the alcohol, and it’s fascinating—that’s what makes winemaking interesting. It can be a true artisan’s work.” And coming from the South Okanagan’s most fearless grape-wranglers—I believe it.

h u n g r y d e n t i s t d r . h o l ly f o n g Dr. Holly Fong is a practising speech-language pathologist with three young children who is always trying, adapting and creating dishes.

sweet summer Add fresh + local berries to any meal

resh local strawberries are so sweet, juicy and fragrant that no imported fruit can match. Their arrival is one of the highlights of summer. A member of the rose family, strawberries are extremely versatile. They make some of the best summer desserts but can also shine in savoury dishes. One of my family’s favourite salsa with fish is made by tossing strawberries with ground pepper and balsamic vinegar. As a salsa, it lends a sweet tartness to meaty fish such as halibut or sea bass. Recently, when I was out of balsamic vinegar, I discovered that substituting lime and orange juice with a bit of orange zest made a lighter salsa but still packed with intriguing flavours. Add some crusty bread to soak up the juices and a stir fried medley of green beans, snap peas and asparagus to make a light summer meal. For the wine, try the Tête à Claques from Manoir de la Tête Rouge in the Loire Valley of France. This medium-dry bubbly rosé blend of Cabernet Franc, Chenin Blanc and Chardonnay grapes has crisp berry flavors on the nose with a long apple finish on the palate. Enjoy it as a refreshing sipping wine while cooking dinner and with the meal.

pan-seared halibut with strawberry citrus salsa

(serves 4)

SALSA

1 pint fresh strawberries, cut into chunks ½ small sweet onion, chopped 1 small jalapeno pepper, chopped 2 tablespoons cilantro, chopped 1 teaspoon chives, chopped ½ teaspoon coarse sea salt ½ teaspoon ground pepper juice of ½ lime juice and zest of ½ medium orange HALIBUT

2 tablespoons olive oil 4 fresh halibut fillets (approximately 8 oz or 230g each) salt and pepper 2-3 sprigs of thyme 1 small clove of garlic

Gentlymixall thesalsaingredients together and refrigeratefor about 15minutes. Meanwhile, pat thefilets drywithapaper towel. Salt andpepper bothsides of thefish. Heat alargeskillet ontopof thestoveat medium high(allowenoughroomsothat thefisharenot crowdedandsear properly). Addtheoliveoil. When theoil is hot andshimmering, addthefishandbrown for approximately2– 3minutes. Duringthis time, do not touchthefishor it will stick. Oncethefishis seared, it will moveeasilywhennudgedwithaspatula. When that occurs, turnthefishover andcookfor another 3– 4 minutes dependinguponthethickness of thefish(rule of thumb, cookatotal of about 7– 8minutes per inch of fish). Thefishis cookedwhenit is opaqueandflakes easily. Removefishtoaservingplate. Spoonagenerous servingof salsaover thefishtoserve.

July/August 2011 Just For Canadian dentists

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practice for sale WINNIPEG - Excellent Opportunity! Downtown - retail location in high traffic mall. Good revenue. Store front exposure. 4+1 ops. Solid patient base. Beautifully decorated, well designed office. Excellent staff complete this opportunity. See what this beautiful city has to offer: www.winnipeg.ca. Email Ruth Chatel at ruth@heapsanddoyle.com or view www. heapsanddoyle.comfor other available listings.

As a dentist, your subscription is free. To continue a new year of issues, please request a subscription by mail, fax or email. Or subscribe at: www.justforcanadiandentists.com JuST for c

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life + leisure

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The light of day three fades as the train rumbles over Lethbridge’s High Level Bridge (the longest and highest trestle bridge in the world) and back north along “feed-lot alley.” Cattle corralled for transport zip past. (Our fitting Dramatic scenery at Head-Smashed-Insend-off dinner entrée Buffalo-Jump, and lunch aboard the train. and Alberta classic: roasted beef striploin.) That evening the train stops in Carmangay, a non-descript town and railyard but site of a spectacular sunset and rainbow that seemingly stretches for miles above the flat horizon. We gather on the tracks behind the train, clutching our digestifs and snapping shot after shot. Carmangay has probably never been so fondly captured. ev Our last stop is er yt Okotoks for horseback hin riding at Homeplace g comes back Ranch in high cattle country. We test our ad to the railro mettle, first on Woody (yes, a wood steed) to practice mounting and handling the reins, and then on flesh-andblood rides (mine is Hank) for an amble through aspen forest. Bona fide cowboy Mac Makenny (clad in Wranglers) coaches us. His granddad homesteaded the ranch in 1912 after the railroad opened up the area. Everything comes back to the railroad. After a hearty lunch (with baked beans!) over an open fire we return to the train for our last leg. Everyone’s subdued and appropriately the sky darkens. It rains as we pull into Calgary. We’ve looped through Rockies, foothills and prairies, and travelled back in time to grand hotels, quaint pitstops, sacred Aboriginal lands, a dude ranch— all tied to the railroad. It’s a journey that echoes the glory days of passenger rail travel. Hugs are exchanged between guests and crew, and we disembark one last time. It’ll take a while to lose the train legs…and return to modern everyday life.

entry form (please print clearly): Name: __________________________________________________________________ Address: _______________________________________________________________ City, Province, Postal Code: _____________________________________________

________________________________________________________________________ E-mail: ________________________________________________________________ Tel: ______________________________ Fax: _________________________________ Sudoku Puzzle Contest Rules: 1. Entry form must be accompanied with solved puzzle. Only correctly solved puzzles will be entered into random draw. 2. Send puzzle & entry form to Just For Canadian Dentists, 200 – 896 Cambie Street, Vancouver, BC, V6B 2P6 or by fax to 604681-0456. Entries must be received by August 19, 2011. 3. Prize: $50 VISA Gift Card. Odds of winning dependent upon number of entries. Winner will be contacted by telephone and announced in the September/October 2011 issue. 4. Contest can be changed and/or cancelled without prior notice. 5. All entries become property of In Print Publications. Employees of In Print Publications and its affiliates not eligible to participate. July/August 2011 Just For Canadian dentists

For more information—Call 800-422-0711 or visit www.ContinuingEducation.NET

Continuing Education, Inc. University at Sea™

You’ll find this dentist outside and on the go—windsurfing, running, boxing, snowboarding, hunting. It’s part of his secret to relieving tension. His active lifestyle is helped by the fact that he doesn’t own a TV or watch films. A good book, however, is a must (along with some single malt scotch), as is playing with his kids and frequent travel to Brazil, his wife’s home country. Next adventure? Open ocean sailing… My name: Scott Pentecost I live and practise in: Nelson, BC My training: DMD from UBC 2002—that is it for letters after my name…I left for a year travelling in Africa after doing 3 years of

a science degree and then got into dental school. Why I was drawn to dentistry: Had a great dentist growing up who was a friend of the family, Dr. Dale Anderson, and Dr. Fred Froese, endodontist,

last practising in Kelowna, also an old family friend who encouraged me toward dentistry. My last trip: Brazil for Xmas ‘10 The most exotic place I’ve travelled: Thar desert in

Rajastan, India

and, of course, hockey

The best souvenir I’ve brought back from a trip: My wife…from Brazil. We met when I went to do an oral surgery externship in 3rd year dentistry.

My celebrity crush: If I had one I guess it would be Penelope Cruz.

A favourite place that I keep returning to: Salvador da Bahia, Brazil

A talent I wish I had: Wish I could sing and play the piano, maybe one day…

My ultimate dream vacation: Would love to do a working year in the southern hemisphere.

My scariest moment: Heights scare me. I went hang-gliding off cliffs in Rio de Janeiro; it was scary running and jumping off, but beautiful once you are soaring.

If I could travel to any time, I’d go: Across North America before all the rest of you showed up. My favourite book: Ayn Rand’s The Fountainhead, and just read John Valiant’s The Tiger…great read. My must-see TV show: Don’t have TV. My first job: Mowing lawns. Started my own little business in grade 4. The gadget or gear I could not do without: A rifle…I hunt for food and am not that good with a bow.

Just For Canadian dentists July/August 2011

One thing I’d change about myself: Work less, spend more time with my kids.

My medicine cabinet is always stocked with: Everything—be prepared.

I’m inspired by: Good poetry

My guilty pleasure is: Single malt scotch whisky My favourite exercise/ sports activity: Boxing My favourite sport to watch: Boxing, rugby

My greatest fear is: The destruction of our planet for our children and the rest of the planet’s inhabitants. My motto is: Do your best

Something I haven’t done yet that’s on my must-do list: Open ocean sailing If I wasn’t a dentist I’d be: Unemployed…ha, not sure, I like teaching, or a stay-athome dad?

July 8, 2012 Practice Management and Technology For The 21st Century Practice 14 AGD Credits 7-Night Caribbean from Ft. Lauderdale, Florida on Royal Caribbean's Allure of the Seas Ports-of-Call: Fort Lauderdale, Florida; Nassau, Bahamas; Charlotte Amalie, St. Thomas; Philipsburg, St. Maarten Faculty: Charles Samaras, DMD, FICD & Daniel J. Poticny, DDS

November 26, 2011 Oral Dermatology and Oral Pathology 14 AMA PRA Category 1 Credit(s)™ 14 AGD Credits 7-Night Mexican Riviera from San Diego, California on Holland America's ms Oosterdam Ports-of-Call: San Diego, California; Puerto Vallarta, Mazatlan, & Cabo San Lucas, Mexico Faculty: Roy S. Rogers, III, MD

August 10, 2012 Oral Dermatology and Oral Pathology 14 AMA PRA Category 1 Credit(s)™ 14 AGD Credits 7-Night Northbound Alaskan from Vancouver, Canada on Celebrity Cruises' Millennium Ports-of-Call: Vancouver, BC, Canada; Ketchikan, Icy Strait Point, Juneau, Skagway, & Seward, Alaska Faculty: Roy S. Rogers, III, MD

February 18, 2012 Oral Dermatology and Oral Pathology 14 AMA PRA Category 1 Credit(s)™ 14 AGD Credits 7-Night Mexican Riviera from San Diego, California on Holland America's ms Oosterdam Ports-of-Call: San Diego, California; Puerto Vallarta, Mazatlan, & Cabo San Lucas, Mexico Faculty: Roy S. Rogers, III, MD

October 6, 2012 Dental Imaging 14 AGD Credits 7-Night Hawaiian Islands from Honolulu, Hawaii Norwegian Cruise Line's Pride of America Ports-of-Call: Honolulu, Oahu; Kahului, Maui; Hilo, Hawaii; Kona, Hawaii; Nawiliwili, Kauai Faculty: Dennis Braunston

March 12, 2012 Digital Dental Technology 14 AGD Credits 5-Night Caribbean from Ft. Lauderdale, Florida on Royal Caribbean's Liberty of the Seas Ports-of-Call: Ft. Lauderdale, Florida; Labadee, Haiti; Falmouth, Jamaica Faculty: Charles Samaras, DMD, FICD

I’m happiest when: I am playing with my kids.

A cause close to my heart: Fighting edentulism, one implant at a time.

October 8, 2011 Comprehensive Dentistry: The Pursuit of Excellence 14 AGD Credits 7-Night Spain, Portugal, & Canary Islands from Malaga, Spain on Royal Caribbean's Adventure of the Seas Ports-of-Call: Malaga, Spain; Funchal, Portugal; Tenerife, Canary Islands; Las Palmas, Gran Canaria; Lanzarote, Canary Islands Faculty: Warren F. Jesek, DDS, FAGD

March 3, 2012 Predictable, Profitable, Minimal Stress Dentistry: The Comprehensive Approach 14 AGD Credits 7-Night Western Caribbean from Ft. Lauderdale, Florida on Royal Caribbean’s Oasis of the Seas Ports-of-Call: Fort Lauderdale, Florida; Labadee, Haiti; Falmouth, Jamaica; Cozumel, Mexico; Faculty: Gregory J. Tarantola, DDS

The word that best describes me: Resilient

My biggest ego blow: Those tough cases when things go sideways and patients are not satisfied… that always hurts.

My fridge is always stocked with: Avocados and beer.

A big challenge I’ve faced: Trying to learn Portuguese to raise my kids with English as a second language.

My car: Rather go by bicycle.

My closet has too many: Everything, I am a pack rat.

Dr. Pentecost with his wife and kids; windsurfing the Gorge; snowboarding; and with his wife on holiday.

My fondest memory: Horseback riding with my big sister.

My biggest ego boost: Seeing happy smiling patients leave my office.

My most-frequented store: Grocery store

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My secret to relaxing and relieving tension: Running and heavy exercise

My favourite room at home: The kitchen…that is where all the action is.

My last splurge: Digital x-rays

Continuing Dental Education Cruise Conferences Outstanding Value for your Time and Resources Combine Live Continuing Dental Education and Personal Renewal Time with Family and Friends

courtesy Dr. scott pentecost

s m a l l ta l k

dentists share their picks, pans, pleasures and fears

May 19, 2012 Comprehensive Dentistry: The Pursuit of Excellence 14 AGD Credits 7-Night Alaskan from Seattle, Washington on Holland America's ms Westerdam Ports-of-Call: Seattle, Washington; Juneau, Sitka, & Ketchikan, Alaska; Victoria, British Columbia, Canada Faculty: Warren F. Jesek, DDS, FAGD June 30, 2012 21st Century Dentistry...Functionally Esthetic Occlusion 14 AGD Credits 7-Night Mediterranean from Venice, Italy on Royal Caribbean's Splendour of the Seas Ports-of-Call: Venice & Bari, Italy; Corfu, Mykonos & Piraeus (Athens), Greece; Dubrovnik, Croatia Faculty: DeWitt C. Wilkerson, DMD

December 1, 2012 Treatment Planning and Sequencing 14 AGD Credits 7-Night Caribbean from Ft. Lauderdale, Florida Royal Caribbean's Oasis of the Seas Ports-of-Call: Fort Lauderdale, Florida; Nassau, Bahamas; Charlotte Amalie, St. Thomas; Philipsburg, St. Maarten Faculty: Glenn DuPont, DDS

All courses are approved for 14 hours of AGD Continuing Education Credit. Actual Course approval varies depending on the course and may be seen on our web site. www.ContinuingEducation.NET

We can plan or joint sponsor/accredit your next meeting Call 800-422-0711 or visit www.ContinuingEducation.NET Did you know our in-house travel division can handle your personal travel needs? Course Fees for all 14 hour courses DDS/DMD/MD/DO/PhD—US$695 RDH/Dental Staff/RN/NP/PA—US$450