Sierra Mobile Storage Luke and Staci Live Work Play Fall issue 2021

BUSINESS

P R O F I L E

Sierra Mobile Storage

Luke & Staci Stevenson

FOR MANY PEOPLE COVID has been a great reminder of what is truly important. This has been true not just in theprofessional lives of many, but also in personal and privatespaces. This past year and a half historic numbers of people haveuprooted their lives and taken big gambles on major life changessuch as moving and changing jobs. These life altering events oftenrequire organization and space, enter Sierra Mobile Storage.

Perhaps one of the reasons Staci and Luke Stevenson, thedynamic and incredibly supportive husband and wife duo andowners of Sierra Mobile Storage, are such fervent believers inwhat they do is because they can relate to the needs of theircustomers. When the pandemic hit, the demand for Luke’s artistictalent as a local musician changed drastically. Staci who had beenhelping manage Luke’s musical career and operating high endvacation and rental properties also saw a change in her career.Both had always been interested in the storage business.

For years they were already students of the industry and itsnuances, attending seminars and doing research to one daypossibly make a switch. They were prepared to leave their careersat the end of 2021; however, COVID forced their hand early andthey placed all bets on starting a new business and adventuretogether.

Their professional move came with a personal one as wellwhen they left Incline and moved to Reno. Their decision toleave Incline after living there for decades was not an easyone. They are nothing if not a product of their own product,their move and investment in this new large business has beentaxing, Staci notes, “We did not realize we were getting into thestress management business.” The events of life, and all of theorganization that come with it, can be incredibly stressful andStaci, Luke and their company are here to ease the burden. Staciespecially loves connecting with the customers. She excels atgetting to know them, their needs and helping them through their

transitional phase, whether it is a move, remodel or something else. Luke noted that they have over fifty 5-star reviews on Google and credits all of that to Staci whose favorite part of their job is answering the phone and offering her personal touch. Staci understands that just like her and Luke’s decision to place all of their chips on the bet of their new business, many of their customers are taking similar risks or making big changes when they call to ask for help with their storage needs.

In addition to the personal component that this happy and professional couple obviously provide to their customers, their company also offers a few incredibly rare advantages over other traditional storage options. Their containers come in two sizes, 16’ and 20’, and they are capable of being stored in some tight and unusual spaces that other companies simply can’t match. Sierra Mobile Storage uses a remote control forklift which gives them a storage advantage that no one else can offer. This is critical to providing outdoor storage options in the rugged alpine environment of the Sierra. Also, many of their storage containers are beautifully wrapped and designed to blend in with the natural surroundings at their location. The others are white with a Sierra Mobile Storage logo which just happens to be a silhouette of the Sierra Nevada Mountains. Both container types are emblazoned with the friendly reminder, ‘locally owned and operated.’ Customers can choose which wrap they prefer.

The difference between a small, locally owned business, and a larger corporate run one is often one offering individual connection, accessibility and exceptional customer service. Staci and Luke Stevenson, and their company Sierra Mobile Storage, exemplify every positive dissimilarity between these two types of business. While they are obviously passionate about what they do, and the quality of product they offer, they are also in business to help change the storage industry. Max bets placed, that they succeed.

LIVE.WORK.PLAY. | 14 | FALL 2021