Community support

Together with other Government agencies, Council played a key role in establishing a number of community hubs to assist in the immediate aftermath of the flood events.

• Lismore Recovery Centre: In conjunction with Resilience NSW, Council is the site manager for the Lismore Recovery Centre at Southern Cross University where vital community services are co-located in order to help residents deal with the losses they have sustained. Services onsite include Service NSW, Services Australia, as well as community services including

St Vincent de Pauls and the Salvation Army. • Lismore Distribution Centre: Council mobilised the Lismore Distribution Centre at the Lismore

Showgrounds, transferring responsibility for managing this site to Lifeline shortly after opening.

The Distribution Centre has helped thousands of families with access to essential items including food and water, as well as clothing and personal care items. • Lismore Community Hub: Working with Resilience NSW, Council has supported the establishment of a Community Hub in the Harold Fredericks Carpark, with essential services, mental health support services, pop-up stores and personal care facilities including showers and laundry services. • Relocation of critical support services: Council worked with Commonwealth and State

Government agencies to identify temporary sites for operation, including Services NSW, Services

Australian and the NSW Ambulance Service. • Local Emergency Response Network (LERN): In advance of the formal Recovery structure being set up, Council convened and chaired a committee consisting of government services such as

Resilience NSW, Department of Communities and Justice and NSW Health as well as not-for-profit organisations such as St Vinnies, Lifeline and the Salvation Army. This committee worked to ensure that the various agencies involved in the human-centric aspects of flood recovery were aligned and working in an integrated way for the benefit of the community.

Lismore Community Hub