EXPERIENTIAL EDUCATION & CAREER SERVICES Annual Report 2016-2017 Jasmine Turner ‘17 Major: Advertising & Marketing Communications
Ian Pyle ‘17 Major: Business Administration, Concentration in Accounting
Internship: Rhode Island Coalition for the Homeless
Internship: Perella Weinberg Partners L.P.
Philip Farinacci ‘17 Major: Sports, Entertainment, & Event Management
Taylor Worsley ‘18 Major: B.S. Culinary Arts & Food Service Management
Internship: Special Olympics Florida
Internship: Emeril’s Fish House - Las Vegas, NV
OUR SUPPORT OF THE MISSION
We support the mission overall. Specifically, we enrich our academic programs with experiential and work integrated learning.
TABLE OF CONTENTS Vice President Experiential Message...2-3 Education...4 - 5
Employer Student Career Relations...6 Engagement...7 Services...8
International Students...9
OUR DEPARTMENT GOAL
is to empower students to make effective career choices, identify and pursue internships, secure employment, and navigate lifelong career direction.
Providence Campus...10-11
North Miami Campus...12-13
Denver Campus...14-15
Charlotte Campus...16-17
Dear Colleagues:
The university continues to place Experiential Education at the forefront of our students’ academic journey. This past year, Experiential Education & Career Services intentionally worked to more closely align the department with academics. One of the largest initiatives this year, focused on highlighting selected industry sectors and conducting tours for faculty members. Tours were conducted with several of the university’s industry partners including: Omni Hotel, Mandarin Oriental Hotel, Logan International Airport Executive Lounges, Denver International Airport, Fenway Park, Morrison Community Living, Zimmerman Advertising Agency, Denver Marriott City Center and Amica Headquarters. Faculty and EE&CS staff were able to learn from leaders in industry about increasing competition in identifying skilled labor, the impact of the global economy and the complexities it brings in being a leader in business. Major changes were made to large events on campus to ensure they were content specific to include the modern challenges our graduates will face. Panels conducted by EE&CS were focused on current topics including: Sustainable Investing and Revolutionizing the Hospitality Industry Through Technology. Panelists represented various companies, among them were: Johnson & Johnson, PepsiCo, Hasbro, Hilton Corporation, and Ecolab. Lastly, case studies were used in classroom presentations to ensure the topic provided an enhancement to the objectives of the course and a real world experience with industry partners.
2
By comparison, in AY 16/17 Experiential Education & Career Services student engagement include these highlights:
annual message
In an effort to ensure we remain a leader in career services, we benchmarked JWU to the 2016 Gallup-Purdue career services national survey of over 11,000 college graduates. Survey respondents who had helpful career services experiences stated they were 5.8 times more likely to say their university prepared them well for life outside college, 3.4 times more likely to recommend their school to others, and 2.6 times more likely to donate to their alma mater than those who said their career services experience were not helpful at all. Sixty-one percent of these graduates visited their career services office at least once.
-Individual student visits to our office were 79% (11,951) systemwide. 18% higher than the national average reported in the study. -Utilizing Taskstream, data tied to outcomes shows a 20% increase in students career confidence from 72% to 90% during the Career Management Course. -Internship data shows that 95% of students feel more prepared for their career following internship and 91% are satisfied with their internship experience. As this data suggests, we believe the higher visits, increase in career confidence, and satisfaction with internship allow us to be well positioned as a university to continue to engage our graduates once their careers have launched and that their satisfaction with career services will translate to student referrals as well as alumni development and engagement. In conclusion, we will continue to strive to support our students by using data to enhance our offerings and strengthen the university’s position as a leader in experiential education. Sincerely, Maureen Dumas Vice President, Experiential Education & Career Services
3
3,482
1,847
Student Interns
Internship Sites
47
28
69
States Where Students Interned
Different Countries
International Internships
Student Satisfaction
95% feel more prepared for their
91% are satisfied with their
career after taking internship
experience
Students on Internship
4
Providence North Miami Denver Charlotte Online Universitywide
Fall
Winter
Spring
Summer
398
459
747
92 58
102 63
159 145
536 66 82
129
111
226
104
570
561
9
0
2
1
2
5
4
1
677
737
1,278
790
College of Arts & Sciences College of Culinary Arts College of Mgt. - School of Business College of Mgt. - School of Hospitality School of Engineering & Design Graduate Universitywide
16/17
15/16
Diff.
2,140 2,243 459 419 368 348
-98 -40 -20
3,482 3,635 -148
Fall
Winter
Spring
Summer
39 363 70 167
49 383 81 182
49 720 108 330
35 258 137 290
19 19 677
20 22 737
45 26 1,278
46 24 790
16/17
15/16
Diff.
172 38 134 1,724 1,853 -129 396 -36 432 969 -7 976 130 -11 141 *91 -8 99 3,482 3,635 -153
*61 students School of Professional Studies & 30 students School of Business
100% Internship to Hire 74% 74% 74%
Paid vs. Unpaid Internships
44% Unpaid
% of students
HIGHLIGHTS
EXPERIENTIAL EDUCATION
4.5-13.5 credit internships at on and off-campus employer sites
60% 59%
73%
53%
52%
56% Paid 0% Offered Employment (Paid & Unpaid)
3% increase in paid internships
Offered Employment (Paid; all class levels) Offered Employment (Paid; seniors) Offered Employment (Paid & Unpaid; seniors) 2015-2016
While also project based coursework, Course Embedded Experiential Education is integrated into an existing course as a teaching method to achieve course objectives. All students in the class participate. Faculty interested in partcipating in these programs should contact their Department Chair and Experiential Education & Career Services.
Directed Experiential Education
6
Course Embedded Experiential Education
26
projects
52
students involved
143
4
faculty members
8
projects students involved faculty members in 10 classes
EXPERIENTIAL EDUCATION
Directed Experiential Education is project based coursework completed by a team of students led by a faculty member outside of the classroom providing students from different colleges and majors the opportunity to interact on a shared project.
HIGHLIGHTS
Directed & Course Embedded Experiential Education Overview
Project Types PLANS: Accounting, Business, Events, Marketing, Process Improvement, Social Media
DESIGN: Apps, Brand Identity, Motion Graphics, Print, Video, Website Design & Development
Sample Partners Friends of India Point Park B-Lab Colorado Campaign Westport Senior Center
Providence Independence Trail StreetFraternity.org
AYERS Foundation
YoGoGolf.com TPG Hotels & Resorts
Denver Small Business Development Center
5
3,141
On-campus Interviews
1,771 Employer Visits On-campus
632
Career Events Held
Data above includes employers who participated in career fairs, class visits, and on-campus recruiting (multiple visits) as reported by the campuses.
CONNECTING STUDENTS TO EMPLOYERS
EMPLOYER RELATIONS
Corporate Recruitment
6
Customized recruitment plans to meet employer needs. Here’s a sample of some employers we work closely with:
Amica Citizen’s Bank FM Global Johnson & Johnson Hyatt
Hilton
Eataly USA
Marriott Wegmans
Student Event Participation
23,960 attendance 586
increase
Kohl’s
Nestle Professionals & many more.
HIREJWU powered by Handshake - Online Recruitment System*
5,683
Employer Contacts on HIREJWU
2,727
Jobs & Internship Postings
4,718
Unique Student & Alumni Logins
939
Students with a Resume uploaded
*These numbers reflect the first 4 months (4/1/2017-8/31/17) of our new recruitment platform Handshake.
79% of student enrollment (1) (2)
Individual Students Served In-Person (2) Providence North Miami College of Arts & Sciences
715 1,840 44 1,511 2,127 347 510 7,094
College of Culinary Arts College of Health & Wellness College of Mgt. - School of Business College of Mgt. - School of Hospitality School of Engineering & Design Graduate Total
172 466 n/a 415 581 n/a 12 1,646
Denver
Charlotte
Online
Universitywide
96 545 n/a 130 325 n/a 41 1,137
17 837 n/a 413 668 n/a n/a 1,935
6 n/a 2 21 47 n/a 62 138
1,006 3,688 46 2,490 3,748 347 625 11,950
Student Interactions Multiple interactions per student average: 1-3 visits, 46%; 4-6 visits, 24%; 7-9 visits, 14%; 10+ visits, 15% Multiple Interactions One-on-One Advising Workshops
Career Events Email & Telephone
Individual Interactions One-on-One Advising
10,604 14,756 14,463 15,040
Workshops
23,960 23,374 16,894
5,047 5,802 7,837 8,189 9,163 9,510
Career Events Email
20,902 & Telephone 0 5K 10K 15K 20K 25K 0
4,935 5,499 2k 4k 6k
8k
STUDENT ENGAGEMENT
11,950 individual students;
PROFESSIONAL DEVELOPMENT FOR A SUCCESSFUL CAREER START
Engaging our Students
10k
2015-2016
16/17 based on fall enrollment of 15,063; 15/16 based on fall enrollment of 15,312 universitywide Does not include email or telephone
(1) (2)
7
CAREER SERVICES
EMPOWERING STUDENTS TO SECURE EMPLOYMENT & NAVIGATE LIFELONG CAREER DIRECTION
University Outcomes & Assessment
8
We have been working with University Outcomes & Assessment in Taskstream for Career Management. This work began two years ago evaluating all sections systemwide. The data captured allows us to continue to make data driven decisions that are both quantitative and qualitative. Here is a peek at the results of the Career Confidence Survey. The response rate for the pre-class survey was 89% and for the post-class; 71%.
Week 1 Average %
CAR0010 - Taskstream Student Career Confidence Survey Results
Week 5 Average %
Learning Increase
I feel confident in preparing a resume that highlights my skills and experience to a specific job opportunity
3.93
79%
4.72
94%
16%
I feel confident in building & utilizing a LinkedIn profile that can be used for networking and job search
3.53
71%
4.65
93%
22%
I feel more prepared in my interviewing skills
3.57
71%
4.46
89%
18%
Overall, I feel prepared for my career planning/search
3.58
72%
4.59
92%
20%
Career Management Classes - 88 11 Online (1) 13 CLT 9 DEN
46 PVD 9 NMI
Class Climate Instructor Evaluations 16/17* 15/16 PVD
4.68
4.52
NMI
4.43
4.65
DEN
4.47
4.61
CLT
4.43
4.34
University
4.50
4.53
*16/17 doesn’t include Summer evaluation scores.
“
I have been in the job market for more than 35 years and have interviewed countless times for an array of positions during that time. I even attended an intensive week-long Transition Assistance Program provided by the military at the end of my 21 year career. There was much information the team provided to help me transition from the military world to the civilian world, getting that next job, and starting that next career. I guess I thought I knew everything there was to know. I was wrong. I am amazed at the vast amount of information that I received during these five class periods -- thank you!! This is a great course for people just entering the job market and has great value for those who’ve been in it for quite a few years. (1)
16/17 Online includes: 2 PVD, 2 NMI, 3 DEN, and 4 CLT; 15/16 Online includes 2 PVD, 1 NMI, 3 DEN, and 5 CLT
”
Internship Sites
18
15
States Where Students Interned
Different Countries
Student Satisfaction
97%
of international students who completed an internship, feel more prepared for their career after taking internship
Internship (CPT)
94%
of international students are satisfied with their experience
16/17
15/16
Diff.
Providence-Undergrad.
202
170
32
Providence-Graduate Denver
22 35 4
19 48 7
3 -13 -3
Charlotte
8
7
1
n/a
n/a
n/a
North Miami
Online
251 271 CPT (Curricular Practical Training) is internship for academic credit
20
Universitywide
Students Participating in OPT OPT (Optional Practical Training) is 1 year work authorization following academic studies to gain additional experience.
16/17
15/16
Diff.
Providence
243
309
-66
North Miami
44
64
-20
Denver
2
1
1
Charlotte
2
6
-4
291
380
-89
Universitywide
1,162
Individual International Students
162
6,191
Total Interactions
Total ESL Interactions
62
ESL Students Participated
87%
Enrollment Reached
Based on 16/17 international fall enrollment of 1,340 universitywide; 15/16 international fall enrollment of 1,399 universitywide
(1)
INTERNATIONAL STUDENTS
HIGHLIGHTS
168
271
International Student Interns
9
2,140
1,131
Student Interns
Internship Sites
39
21
53
States Where Students Interned
Different Countries
International Internships
Students on Internship
4.5 - 13.5 credit internships at practicum facilities and off-campus employer sites
College of Arts & Sciences College of Culinary Arts College of Mgt. - School of Business College of Mgt. - School of Hospitality School of Engineering & Design
Total
Winter
35 165 50 110 19 19 398
42 198 57 120 20 22 459
Spring Summer 16/17
30 363 68 215 45 26 747
135 877 270 638 130 *90 2,140
28 151 95 193 46 23 536
15/16
Diff.
28 107 981 -104 -46 316 39 599 -11 141 -9 99 2,243 -103
*16/17 Graduate Program includes: 61 students in the School of Professional Studies, 29 students in the School of Business.
Student Satisfaction
96% of students feel more
92% of students are satisfied
prepared for their career after taking internship
with their experience
100% Internship to Hire
Paid vs. Unpaid Internships
52% Unpaid
48% Paid
73% 69%
% of students
PROVIDENCE CAMPUS INTERNSHIP HIGHLIGHTS
Graduate*
Fall
54%
55%
70%
72%
49% 49%
0% Offered Employment (Paid & Unpaid)
1% increase in paid internships
Offered Employment (Paid; all class levels) Offered Employment (Paid; seniors) Offered Employment (Paid & Unpaid; seniors) 2015-2016
10
16/17 based on fall enrollment of 9,324; 15/16 based on fall enrollment of 9,454 (2) Does not include email or telephone
(1)
Multiple Interactions
Multiple interactions per student average: 1-3 visits, 51%; 4-6 visits, 23%; 7-9 visits,13%; 10+ visits, 13%
One-on-One Advising
7,065 7,788
Workshops
7,253 7,375
2015-2016 12,431 11,797
Career Events Email & Telephone
7,253 student interactions in 336 workshops. 122 less student interactions.
8,814 9,377 0 2k 4k 6k 8k 10k 12k # of student interactions
This year, on-campus interviews were down at the Providence campus with an additional 14 interviews taking place. Data below represents students who may have received more than one interview and attended more than one event.
On-Campus Interviews
Employer Visits On-Campus
750
1,313
1,500 # of student interviews
2015-16
2015-16
1,328
0
PROVIDENCE CAMPUS
7,095 students; 76% of student enrollment. (1) (2)
ENGAGEMENT HIGHLIGHTS
Individual student engagement; encompasses
753
0
# of employer visits
800
Data above includes employers who participated in career fairs, class visits, and on-campus recruiting (multiple visits) as reported by the campuses.
Student Event Participation
Career Events Held
0
11,797
13,000 # of student interactions
276 2015-16
2015-16
12,431
0
249
# of events
300
11
419
276
Student Interns
Internship Sites
25
12
Different Countries
International Internships
Students on Internship
4.5 - 13.5 credit internships at practicum facilities and off-campus employer sites
College of Arts & Sciences College of Culinary Arts College of Mgt. - School of Business College of Mgt. - School of Hospitality Total
Fall
Winter
Spring
Summer
16/17
15/16
Diff.
2 48 13 29 92
7 49 16 30 102
8 84 17 50 159
6 17 18 25 66
23 198 64 134 419
21 222 64 152 459
2 -24 0 -18 -40
Student Satisfaction
92% of students feel more
86% of students are satisfied
prepared for their career after taking internship
with their experience
Internship to Hire Paid vs. Unpaid Internships
68% Paid 32% Unpaid
100% 80%
66% 66%
% of students
INTERNSHIP HIGHLIGHTS
CONNECTING STUDENTS TO EMPLOYERS NORTH MIAMI CAMPUS
States Where Students Interned
8
10
86% 77%
74% 62%
58%
0%
6% increase in paid internships
Offered Employment (Paid & Unpaid) Offered Employment (Paid; all class levels) Offered Employment (Paid; seniors) Offered Employment (Paid & Unpaid; seniors) 2015-2016 16/17 based on fall enrollment of 1,561; 15/16 based on fall enrollment of 1,752 (2) Does not include email or telephone
(1)
Multiple Interactions
Multiple interactions per student average: 1-3 visits, 50%; 4-6 visits, 20%; 7-9 visits, 10%; 10+ visits, 20%
1,226
One-on-One Advising Workshops Career Events
3,905 4,529 4,050 4,456 4,645
4,529 student interactions in 186 workshops. 479 additional student interactions.
2015-2016
1,424
Email & Telephone
0
4,844 1k 3k 5k 7k # of student interactions
This year, on-campus interviews were down at the North Miami campus with a decrease of 68 interviews taking place. Data below represents students who may have received more than one interview and attended more than one event.
Employer Visits On-Campus
On-Campus Interviews
281 570
0
600 # of student interviews
2015-16
2015-16
500
NORTH MIAMI CAMPUS
1,646 students; 100% of student enrollment. (1) (2)
ENGAGEMENT HIGHLIGHTS
Individual student engagement; encompasses
312
0
# of employer visits
350
Data above includes employers who participated in career fairs, class visits, and on-campus recruiting (multiple visits) as reported by the campuses.
Student Event Participation
Career Events Held
0
4,645
5,000 # of student interactions
149 2015-16
2015-16
4,456
0
167
# of events
200
13
348
240
Student Interns
Internship Sites
3
3
27
States Where Students Interned
International Internships
Different Countries
Students on Internship
4.5 - 13.5 credit internships at practicum facilities and off-campus employer sites
College of Arts & Sciences College of Culinary Arts College of Mgt. - School of Business College of Mgt. - School of Hospitality Graduate Total
Fall
Winter
Spring
Summer
16/17
15/16
Diff.
2 43 4 9 0 58
0 48 4 11 0 63
11 98 9 27 0 145
1 46 5 29 1 82
14 235 22 76 *1 348
4 245 28 91
10 -10 -6 -15 1 -20
0 368
*16/17 Graduate Program includes: 1 student in the School of Business.
Student Satisfaction
91% of students are satisfied
prepared for their career after taking internship
Paid vs. Unpaid Internships
with their experience
100% Internship to Hire 80% 74%
64% Paid 36% Unpaid
6% increase in paid internships
78%
74%
69%
% of students
INTERNSHIP HIGHLIGHTS
DENVER CAMPUS
96% of students feel more
62%
56% 56%
0% Offered Employment (Paid & Unpaid) Offered Employment (Paid; all class levels) Offered Employment (Paid; seniors) Offered Employment (Paid & Unpaid; seniors) 2015-2016
14
16/17 based on fall enrollment of 1,278; 15/16 based on fall enrollment of 1,388 (2) Does not include email or telephone
(1)
Multiple Interactions
Multiple interactions per student average: 1-3 visits, 46%; 4-6 visits, 20%; 7-9 visits, 12%; 10+ visits, 23%
1,025 student
One-on-One 1,032 Advising 1,219
interactions in 64 workshops. 229 additional student interactions.
2015-2016
1,025 Workshops 796 2,072 2,155
Career Events Email & Telephone
0
1k
3,278 3,113 2k 3k
# of student interactions
4k
DENVER CAMPUS
1,137 students; 89% of student enrollment. (1) (2)
ENGAGEMENT HIGHLIGHTS
Individual student engagement; encompasses
This year, on-campus interviews were down at the Denver campus with a decrease of 14 interviews taking place. Data below represents students who may have received more than one interview and attended more than one event.
On-Campus Interviews
Employer Visits On-Campus
205 171
0
200 # of student interviews
2015-16
2015-16
157
0
236
# of employer visits
250
Data above includes employers who participated in career fairs, class visits, and on-campus recruiting (multiple visits) as reported by the campuses.
Student Event Participation
Career Events Held
0
2,155
2,500 # of student interactions
59 2015-16
2015-16
2,072
0
79
# of events
100
15
570
332
Student Interns
Internship Sites
International Internships
Different Countries
Students on Internship
4.5 - 13.5 credit internships at practicum facilities and off-campus employer sites
Fall
Winter
Spring
College of Arts & Sciences
n/a
n/a
n/a
n/a
College of Culinary Arts
107
88
175
College of Mgt. - School of Business
3 19 129
4 19 111
13 38 226
College of Mgt. - School of Hospitality Total
Summer 16/17
Student Satisfaction
95% of students feel more
15/16
Diff.
n/a
n/a
n/a
44
414
405
9
19 41 104
39 117 570
24 132 561
-15 -15 9
89% of students are satisfied
prepared for their career after taking internship
with their experience
100%
Internship to Hire 80%
Paid vs. Unpaid Internships
79%
77%
% of students
INTERNSHIP HIGHLIGHTS
CONNECTING STUDENTS TO EMPLOYERS CHARLOTTE CAMPUS 16
2
2
32
States Where Students Interned
72% Paid 28% 27% Unpaid Unpaid
5% increase in paid internships
74% 65%
73% 64%
63%
Offered Employment (Paid & Unpaid) Offered Employment (Paid; all class levels) Offered Employment (Paid; seniors) Offered Employment (Paid & Unpaid; seniors) 2015-2016 16/17 based on fall enrollment of 2,101; 15/16 based on fall enrollment of 2,218 (2) Does not include email or telephone
(1)
1,935 students; 92% of enrollment. (1) (2) Multiple Interactions
Multiple interactions per student average: 1-3 visits, 46%; 4-6 visits, 27%; 7-9 visits, 12%; 10+ visits, 14%
1,155 1,715 1,542 2,727
One-on-One Advising Workshops
1,542 student
interactions in 51 workshops. 1,185 less student interactions.
2015-2016
4,791 4,600
Career Events Email & Telephone
0
2,806 3,322 1K 3K
5K
# of student interactions
7K
This year, on-campus interviews were up at the Charlotte campus with an additional 96 interviews taking place. Data below represents students who may have received more than one interview and attended more than one event.
On-Campus Interviews
Employer Visits On-Campus
535
1,038
# of student interviews
1,500
2015-16
2015-16
1,125
0
CHARLOTTE CAMPUS
ENGAGEMENT HIGHLIGHTS
Individual student engagement; encompasses
513
0
# of employer visits
700
Data above includes employers who participated in career fairs, class visits, and on-campus recruiting (multiple visits) as reported by the campuses.
Student Event Participation
Career Events Held
4,600
0
5,000 # of student interactions
148 2015-16
2015-16
4,791
0
132
# of events
150
17
Establishing Johnson & Wales University as Content Experts in Experiential Education Conference Presentations Colorado Adult Learning Symposium, Denver, CO - Creating Connections with Adult Learners Through Powerful Career Services Programs and Interactions with Industry Employers. Colorado Local Adult Education Resource Network, Johnson & Wales University, Denver, CO Adjusting Focus: Finding the Right Vision for Adult Education for Collaboration. Fidelity Investments College Advisory Panel - College Advisory Council, Panel Member. College Recruitment Strategies and Best Practices.
Publications D.R. (2016). Anatomy of a Cover Letter: Three Things to Know About Targeted Letters. JWU Online: College of Online Education. Retrieved from https://online.jwu.edu/blog/anatomy-cover-letter-three-things-know-about-targetedletters.
Leadership Positions Career Consortium of Metrolina Colleges - Associate Treasurer, Facility Coordinator Collegiate Career Services Association of Colorado & Wyoming (CCSA) - Technology Manager, Board Member Colorado Restaurant Association, Mile High Chapter - Treasurer National Career Development Association - Awards Committee Chair Rhode Island Career Development Association - President, Past President
Workforce Development Working with our partners to keep talent in RI, including assisting students through loan forgiveness, and increasing the number of paid internships EE&CS worked with several Rhode Island organizations focused on workforce development initiatives including the RI Commerce Corporation (RICC), Governor’s Workforce Board (GWB) and RI Student Loan Authority (RISLA). In partnership with the RICC, departmental leaders met with executives from GE, Johnson & Johnson, and Virgin Pulse as part of discussions to bring these businesses to Rhode Island. Discussions led to immediate impact with these companies attending career fairs, conducting interviews on-campus, hosting faculty receptions and hiring interns and graduating seniors. We also worked with the RICC in identifying students for their Wave Maker Fellowship Program, which provides loan forgiveness for students attending RI colleges and universities and are employed or have offers of employment in RI with a private company, non-profit, or university in a STEM field. In partnership with the GWB, EE&CS participated in a series of workshops educating RI employers on the value of hosting interns and worked collaboratively with RISLA and other RI colleges and universities, on a revised edition of the “Employer Guide to Structuring a Successful Internship Program.