Lead Management Mobile App | Kapture CRM KAPTURE is a powerful lead management, cloud based platform that has the answer to all the niggling questions that you’ve got in mind after chalking out a plan to generate your leads. The best part of KAPTURE is the fact that it has an ability to mold itself and take a shape that best fits your business environment and processes. Also the interfaces are extremely user friendly and easy to understand. Your sales teams won’t have to carry heavy and expensive laptops when they are out for sales calls. All they need is a basic smartphone! Also the features offered can be restricted to individuals based on organizational hierarchy. Now let’s get straight to the point and keep it simple. The major functionalities that KAPTURE provides in its lead management module are:
Capturing leads There’s no need of looking at different screens, portals or files to take a note of the leads coming in from different channels. KAPTURE integrates seamlessly with different technologies and allows you to capture leads coming in from every possible channel you can think of. From digital campaigns, websites and social media applications to call centres and offline activities etc. Life looks so much more organized when you realize that all your leads fall on to your lap through a single lead management platform.
Classifying leads When all of your prospects arrive in perhaps the most common swimming pool, KAPTURE enables you to draw the prospects while using sort of lead, source of lead, is important, sort of service/ solution there're considering, product sales teams, for example. This requirements intended for classifying these types of prospects are usually by no means rigorous. KAPTURE is a flexible lead administration application where one can established your personal boundaries. You can also tag the prospects since very hot, cold or even cozy dependant on the rates of interest and other components. This specific can make allocating prospects simpler as possible serve the quality prospects greater.
Allocating leads The next logical extension of the features, after classifying your leads, would be to assign them to your sales teams. The KAPTURE lead management system makes sure that every lead coming in is attended to. Each and every conversation of the lead with the sales team is logged. The status of
each lead can be updated as and when required. The senior managers can overlook every activity of the sales team and an escalation matrix can be set to ensure that there are no delays when it comes to follow-ups and meetings. The inbuilt task management tools allow you to assign tasks within the teams across different verticals based on the permissions granted. An employee roster can be maintained which would have all the details about their availability and leave periods. No lead would be assigned to a sales executive when he/ she is not working or is on a leave. They would be rather redirected to someone else.
Tracking your sales teams Each and every person in your sales team can be produced dependable by simply tracking their particular spots when they are usually from revenue group meetings. Kapture is usually a distinctive lead supervision foreign structured platform that works by using gps unit technological know-how to express to an individual the exact place that has a timestamp. Daily ideas can also be generated and every single sales team member might have the route-map from the group meetings for the day. A adherence report can be generated at the end from the time to evaluate the actual performance of each revenue gentleman. Conveyance can be determined depending on particular range frequently went as well.
Communication tools Through KAPTURE you can send bulk emails and sms to your leads/ customers and every other stakeholder you are associated with. Emails could have preset formats with attachments of brochures and other information about the products and services that you offer. It also has a chat option using which you can easily communicate with your internal teams. History of recent conversations will be logged. KAPTURE comes with intelligent call management systems using which reminders and alerts can be set to ensure that nobody misses out on important meetings or calls.
Reports and analytics In the end, all of this would be absolutely worthless if there was no way in which you can generate cutting-edge reports that gives you an overview about everything that you wanted to know about your sales performance. KAPTURE is a complete lead management tool that can generate more than 350 customized reports! Also the reports are generated on a real time basis depending upon the inputs fed into the system by whoever is using it. Again, the choice of parameters on which you want your reports to appear is completely your call. Visibility of these reports can be restricted based on the organizational hierarchy. What more do you need, when all your sales processes are automated so ingeniously!