Mobile CRM Software | Customer Relationship Management | Kapture

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An

Product

Lead Management I CRM I Mobile Technology

Integrated Sales & Marketing Platform


Ineffective resource allocation

Absence of centralized monitoring

No automatic reporting system

Sales employee tracking

Ill-informed and unfruitful lead follow-ups

CHALLENGES

Lack of Mobility Support

Sales & Customer Data Management


No laptops with all the sales employees

Problems

On-the-go capabilities of CRM.

No real-time tracking

Desktop Oriented Problems.

Too many sales channels


What is the status for each lead ? How many leads in total ?

Where are my best leads coming from ?

Questions that matter for any business Who is my best performing sales executive ?

What is the lead to conversion ratio ?

What is my ROI this year compared to last year?


Solution

“Kapture is a fully-customizable, cloud-based platform that enables you to manage and track all your leads at one single point�

It is also functional as a mobile based application with a portal in the backend which is envisaged to solve the purpose of handling sales & marketing related activities like capturing consumer data, product information, employee performance & tracking


Kapture

Completely Mobile

Go Mobile Location based tracking system

Compatible with any third party software


Kapture

India’s first mobile only platform

Mobile Application

Back-end System Integrated system


Easy Integration

Why Kapture

Seamlessly integration with your website or any other lead source or third party software. No complex API’s or manual integration needed.

Mobile : On the go Our mobile app allows you to access your dashboard and track your leads on the go. The app is compatible with all platforms and devices.

Fully Customizable

Employee Tracking

The Kapture platform can be customized to any extent to meet the unique requirements of your business.

The Kapture platform has an attendance system feature which helps you track employee location, attendance and performance.


Kapture joins the dots to create a robust and efficient sales pipeline that delivers results and revenue. Reduces lead generation costs Monitors effectiveness of marketing campaigns

Shortens the overall sales cycle

Optimizes customer acquisition costs

Mobile App helps to access system anywhere, anytime

Measures the ROI


Senior Management Level

Flexilibility in downward communication

Centralized Monitoring

Direct communic ation with grass-root level

Grass-root level Sales employees

Tracking of employees from one single pace


Desktop Application

Employee Location Tracking Sales reports and Analytics Channel-wise business insights Employee reporting & direct downward communication Internal communication & task management


Desktop Feature Backend Monitoring System


Desktop Feature Tracking of employee outlet visits as per predefined schedule

Sales Emp. / Manager

Effective monitoring of Sales employee / Managers for productive results


Mobile CRM App

Salient Features 

Employee tracking system. Real-time tracking of employee location & attendance Employee performance tracking

Report generation using highly relevant filters such as, Reports by Channel Reports by Store Reports by Region

Mobile Application is fully responsive, functions smoothly on all sizes of smart phones or TABs

Centralized tracking system to track the device round the clock from HO level.


Sales

How Mobile CRM App Works? Easy Integration

ALERTS & CALL MANAGEMENT

CALENDAR ADDING LEAD ENTRY & DOCUMENTING DETAILS

Activities & meetings

Notifications

Add Entry LEAD FOLLOW-UP & FOLLOW-UP PROGRESSIVE DETAILS

Lead Follow-up

ADDING TASKS & DETAILS

Task Management


Add Entry Feature

Mobile CRM App

Capture details


Lead Follow Up Feature

Mobile CRM App

One touch connecting option


Mobile CRM App

Task Management Feature


Mobile CRM App

Employee Tracking System

Auto attendance system that performs location tracking of sales employees Our system captures location through GPS

Saved in server Once the sales employees check-in, location tracking starts


Sales

Easy Integration

Nurture  A 360 degree view of each lead for better lead allocation and follow up  Sales/marketing managers can view and analyze lead follow-up rates for specific sales people, dealers & regions.

 The system becomes the central repository for all leads.

Capture

 Provides complete transparency & visibility into what’s happening with each lead in real time.

 Real-time reports on the sales status of leads

 Source of each lead is captured along with the communication

 Analysis on effectiveness of lead generation programs  Snapshot of revenue in the pipeline

Track


Servicing

Internal Task Management System

Campaign Calendar

Document Repository

Customizable Dashboards

Access Hierarchy


Servicing

Internal Task Management System

Reports  Real time, relevant information  Convenient formats  Visibility across roles and groups


Servicing

Calendar

Calendar to track sales appointments, marketing campaigns, important launches and events Sync with Google/ Microsoft exchange/ option to share calendar with other team member. Integrated with rest of the application for calendar to automatically use calendar.


Create campaign

Campaign

 View all current and previous ads run on any media Edit campaign feature

Management Campaign calendar

Tracking codes for online campaigns Tracking url from offline kiosk campaigns Activity based check list and owners of the items

 Extract ad creatives from the creative repository from one single platform.  Send or receive files, ad copies, etc too & forth with ad agencies from the platform.  Extract detailed analytics on any ad.  Store all ad copies and ads at one single place.


Analytics

Key Metrics & Measurables  Detailed reports on overall sales performance  Custom filters to sort & view performance reports by team, region, cluster and individual employee  Export reports in excel, doc, csv and pdf formats.  Graphical and textual representations of all reports and easy presentation of complex data at one glance  Easily evaluate cost of customer acquisition and ratios  Employee tracking, incentive calculation & evaluation


Master dashboard view for overall performance tracking & reports

Analytics

 Detailed reports on all marketing campaigns

Analytics Dashboard

 Export report option to excel, doc, csv and pdf formats.  Textual and graphical representations for all the reports.  Channel partner incentive calculation.

Performance report section reflecting leads & sales conversion data

 Custom reports based on business needs.  Feedback capturing through automatic emails and sms to the clients after site visits.


Performance reports & details by team, cluster & Individual sales emp.

Analytics Dashboard


Real time location tracking of sales employees through GPS & mobile CRM synchronization

Analytics Dashboard


Route map tracking & re-allocation of sales team member for better productivity

Analytics Dashboard


Mobile CRM App THANK YOU


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