Expected Future Trends In Ecommerce Which You Need To Know
Shopping always meant going to a brick and mortar store to pick out products, which has drastically changed in a couple years to something one can do sitting at the comfort of one’s home and with just a click of a mouse. Also with the over growing Smartphone's, the trend of having an online presence had to be facilitated to keep up with the demand.
However Even The Ecommerce Is Seen To Be Evolving At A Great Pace, And Here Are Few Of Its Future Predictions Planning For Customized Outfit
Responsive Design
Virtual Sizing
Flexible Customer Service
Including Human Elements That Sell
Planning For Customized Outfit ď ś After combining user-submitted and digitally collected data with
current
trends
will
help
allow
companies
provide
personalized outfits in the near future. ď ś This current trend will provide a service that will put together outfits that will fit the customer’s style while being trendy and even suggest sizes. This programming can also be extended to hair care, skincare and cosmetics.
Virtual Sizing ď ś The video quality will improve the hassle of trying various sizes; the customers now will be able to measure and size clothes from the comfort of their home. This technology will help avoid return that occurs due to size, color, design and fit. It will also bring an added advantage to the fitness industry by keeping check on the customer’s body.
Including Human Elements That Sell ď ś Most of the sites do remember the customer’s name and the last item purchased, based on this, they even suggest additional items that the customer might want. This experience as a whole is predictable and calculated, missing out on human touch. ď ś Companies are looking forward to adding virtual assistant that can help the users make a purchase or someone that provides relevant suggestions.
Flexible Customer Service ď ś The customer service provided by the ecommerce stores should be flexible enough for the users to take good advantage of it. The customers will be provided with answers and solutions to their queries in real-time without having to wait longer. Also, depending on the geographic location, the users will be able to communicate in their local language.
Responsive Design ď ś Responsive design, the new trend is here to stay for a long time. Since the adoption of Smartphone‘s has increased and every one practically owns one and gives the users a choice to browse the internet from their devices while on
the
go,
the
need
of
responsive
website
has
become
mandatory. Responsive design is a trend that provides great userexperience and even Google recommends it.
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