Occupational Health - Manual Handling Level 1 Award Programme Handbook
Department: College: Online Content: Date:
Centre for Work Based Learning Highbury College, Portsmouth iHighbury Virtual Campus 2014/2015
Name Date
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Contents
Page No.
Front cover
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Contents
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Welcome
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Highbury College programme support team
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About Highbury College
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iHighbury Virtual Campus: Why choose iHighbury virtual campus
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Aims of the programme – Learning outcomes
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Information about your programme - programme structure - programme objectives
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Learning outcome and assessment criteria
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Unit 1: Introduction to Manual Handling
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Unit 2: How to Protect Your Spine
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Unit 3: Health and Safety Legislation in Relation to Manual Handling
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Unit 4: Applying Policies and Procedures Relating to Safety
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Assessment criteria – Learning strategy
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Tutorial support – Learning support
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Online helpdesk – Frequently asked questions (FAQs)
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Relevant resources – Specialist resources – Netiquette rules
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Accessing your programme - Plagiarism
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Accessing Citrix
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Quality assurance - Programme quality- Appeals procedure – Student feedback – Programme quality review
19 - 20
Equality and Diversity - Every Student Matters
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Computer Health and Safety Awareness
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Back Safety - Preventing Slips, Trips and Falls – Eye strain - Workstation
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The ergonomic workstation – Repetitive strain
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Highbury College IT Help Desk Information
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Welcome Dear Student, I would like to take this opportunity to welcome you iHighbury Virtual Campus and to the Centre for Work Based Learning Department, we hope that your online experience is enjoyable as well as productive. You are studying online with Highbury College, which puts you at the heart of a learning experience that has successfully delivered education and training to thousands of learners each year. This full online programme will provide you with the necessary knowledge, skills and techniques required to carry out manual handling task safely in the workplace. This programme information handbook will provide you with an overview of the course and should provide answers to any questions you might have. We wish you every success and hope you enjoy your online learning experience with us. Good luck.
Yours sincerely Sarah Wimsett ESF, Traineeship and New Business Delivery and Quality Manager Direct Phone:
02392 882851
Email:
Sarah.Wimsett@highbury.ac.uk
Annette Crosbourne Head of iHighbury Virtual Campus Direct Phone:
02392 32 8910
Email iHighbury:
iHighbury@highbury.ac.uk
Website address:
www.ihighbury.ac.uk
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Highbury College programme support team
Name
Role
Sarah Wimsett
ESF, Traineeship and New Business Delivery and Quality Manager
Photo
Contact details Sarah.Wimsett@highbury.ac.uk Telephone Number 02392 882851
Annette Crosbourne
Annette.Crosbourne@highbury.ac.uk Head of iHighbury Virtual Campus
Telephone Number 02392 32 8910
Alexandra.walter@highbury.ac.uk Alexandra Watler
Administrator
Telephone Number 02392 882839
Paula.Morris@highbury.ac.uk Paula Morris
Online course tutor
Telephone Number 023 92 72 8675
Ross Hounsell
iHighbury virtual campus
ihighbury@highbury.ac.uk
Online helpdesk
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About Highbury College
Highbury College is a General Further Education College with over 45 years teaching and learning experience. We take pride in our commitment to equality and diversity, supporting students of all abilities from all backgrounds. Our Mission: To enable all our students to succeed Grade 1 outstanding In 2011 the Office for Standards in Education (Ofsted) judged Highbury to be a Grade 1 outstanding College. Outstanding Courses, Resources and Support We provide a vast range of vocational and academic courses in and around Portsmouth, from entry Level training courses to university level qualifications, specialised services for business and learning in the community. Students at Highbury College benefit from first-class facilities and the support they need to succeed. A multi-million pound redevelopment incorporates the latest sustainable technology and improved accessibility, underpinning our vision to be a world-class College. For more details please visit the Highbury College website: www.highbury.ac.uk
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iHighbury virtual campus iHighbury is our virtual campus. You can benefit from Highbury’s high standards of teaching with the convenience of distance learning. Studying online with iHighbury will enable you to learn at your own pace, progressing through your course as quickly or as slowly as you please, wherever you choose. Distance learning is an increasingly popular way to study, with thousands of students signing up for online courses each year to gain nationally-recognised qualifications. Studying with iHighbury can expand your skills, update your expertise, prepare you for further study and help you gain a competitive edge in the job market. Why choose iHighbury Virtual Campus?
Study from any location at a pace that suits you Expert tutor support available on all courses Nationally recognised qualifications Flexible learning, no set term times Access to extensive support including our online helpdesk Excellent online learning resources
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Aims of the programme The Manual Handling programme has been designed to provide awareness for non- specialists in Health and Safety. It has been created to enable staff to work safely and to contribute effectively to the safety of their organisation.
Learning Outcomes On completion of this programme you will be able to: 1. Contribute to the development of Risk Assessment in your organisation 2. Identify hazards and risks associated with Manual Handling activities within the workplace 3. Adopt safe working practices. 4. Communicate effectively with employers regarding manual handling techniques
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Information about your programme Programme Structure At the start of your Manual handling programme you will be given a date to complete the contents. This will be 12 months from your start date however it is perfectly acceptable to complete the course in less time. The structure of the programme consists of 4 units:
Unit 1 – Introduction to Manual Handling
Unit 2 – How to protect your Spine
Unit 3 – Health and Safety Legislation in Relation to Manual Handling
Unit 4 – Apply Policies and Procedures Relating to Safety
Programme Objectives At the end of this programme you will be able to:
Understand what is meant by the term manual handling Identify the cause of back pain and learn how to protect your back Understand the role of relevant legislation and guidelines relating to safe moving and handling Identify measures to reduce the risk of injury
All 4 units must be successfully completed to achieve the qualification .
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Learning outcome and assessment criteria
Unit 1:
Introduction to manual handling
Aims: •
Gain an awareness of how handling heavy objects can adversely affect workers
•
Explore ways to minimise risk of injury in the workplace
•
Understand the policies and procedures of moving and handling loads safely in order to carry out manual work without injury
•
You do not need to be an expert in this field in order to benefit from this course
Learning outcome At the end of this unit, you will be able to understand what is meant by the term manual handling when applied to the work environment, or any general manual handling activity.
Lesson Topics:
What is manual handling Most common injuries Factors which can lead to manual handling injuries The cost of manual handling injuries Who is responsible
Lesson 1 You will learn the meaning of manual handling.
Lesson 2 You will learn about the costs associated with manual handling injuries incurred by organisations and gain an insight into who is responsible for ensuring the workplace is safe.
Activities There are activities to complete at the end of each lesson to test your understand of the topics.
Assessment All assessment questions must be completed and submitted online before going on to the next unit. 9
Unit 2:
How to protect your spine
Aims: To gain a greater awareness of occupational factors that may injure the spine
Learning outcome At the end of this unit, you will know how the spine works, know the main cause of back pain and be able to use manual handling techniques to avoid back injuries.
Lesson Topics:
The spine works and how it may be injured Occupational factors may cause injury To use safer moving and handling practices To prevent and treat manual handling injuries
Lesson 1
Will introduce you to the most common back injuries and identify the occupational factors which might increase the risk of injury
Lesson 2
You will learn about the importance of awareness of safer moving and handling practices
The prevention and treatment of manual handling related injuries
Activities There are activities to complete at the end of each lesson to test your understand of the topics.
Assessment All assessment questions must be completed and submitted online before going on to the next unit.
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Unit 3:
Health and safety legislation in relation to manual handling
Aims:
To gain a greater understanding of health and safety legislation in relation to manual handling
Learning Outcome You will learn how important it is for both employers and employees to have knowledge of manual handling regulations.
Lesson Topics:
Risk assessment and how it might be implemented Weight guidelines for lifting and carrying Government Health and Safety legislation Responsibilities of employers and employees
Lesson 1
You will learn how to manage risks in the workplace
Lesson 2
You will learn about government legislation in relation to manual handling practices
Activities There are activities to complete at the end of each lesson to test your understand of the topics.
Assessment All assessment questions must be completed and submitted online before going on to the next unit.
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Unit 4:
Apply policies and procedures relating to safety
Aims: You will gain a greater awareness of workplace safety and learn how to use policy and procedures to protect you from harm.
Learning Outcomes You will learn how to investigate and identify methods to controlling risk in the workplace. You will learn how to apply policies and procedures in the workplace and review lifting and pulling techniques.
Lesson Topics:
Identifying where the risks might occur Controlling the risks where possible Training for employees Review safe workplace practices
Lesson 1
You will learn how to identify and control risks in the workplace You will review some of the handling techniques covered in previous lessons
Lesson 2
You will learn about applying policies and procedures to ensure the workplace is as safe as possible You will learn about solutions to some of the risk factors You will also review the manual handling lifting and pulling techniques you studies in a previous unit
Activities There are activities to complete at the end of each lesson to test your understand of the topics.
Assessment All assessment questions must be completed and submitted online before going on to the next unit.
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Assessment Criteria Assessment is an on-going process through the course, consisting of online quizzes and questions. Additionally candidates are required to complete a drag and drop exercise to demonstrate the safe and correct lifting and carrying of a load. Internal verification is in-place.
Learning strategy This Programme is fully online therefore, you must plan your time carefully. It’s a good idea to set yourself study goals so you can be successful. The programme has different learning activities, for example quizzes, drag and drop exercise, case studies and online videos.
Tutorial Support You will be able to discuss the course and your progress with your tutor. You can email your tutor any time for support. Access to your tutor is inside your online classroom, just click on the image to send an email EMAIL YOUR TUTOR If you would like to send an email to your tutor please click onto the image below, or you can phone Paula Morris on 02392 32 8675
Learning Support If you find that you need any support with your learning, please contact the online tutor who will assess your needs and identify any support that we can provide. You will find accessibility tools inside your online classroom to assist visual impairment. You will be able to magnify the page, change the font size style and colour. If necessary you can also change the background colour to support your online learning.
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Online Helpdesk A member of the iHighbury Virtual Campus team is always online ready to assist you with your enquiry. All online staff will be able to answer your query within 24 Monday – Friday during term time. Queries received outside of business hours during term-time or the weekend will be answered within 48 hours or as soon as practically possible. You can also email us at: iHighbury@highbury.ac.uk
Frequently Asked Questions To answer any of your general questions, please click on the FAQ symbol found inside your online classroom.
Relevant Resources You will find all the resources you need included in this course including an online dictionary. The following titles are useful resources to support teaching and learning. Unit 1:
Manual Handling – HSE a Brief Guide
Unit 2:
Managing Upper Limb Disorder in the Workplace
Unit 3:
Manual Handling Assessment Chart (MAC Tool) from the HSE
Unit 4:
Manual Handling Solutions
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Specialist Resources In addition, Highbury College offers a variety of online library resources to support you while you study. Online materials are available through the Virtual Library, which can be accessed from home via the Internet. Use http://highburylibrary.com/ to access the online library.
Netiquette Rules It is important to use the following netiquette rules. Netiquette means good behaviour while connected to the Internet. For example, when individuals use emails, message boards, chat rooms or Web communities. It is important not to: •
Use someone else's name and pretending to be them
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Post or distribute material that is illegal
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Use abusive or threatening language
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Post racist remarks regarding people’s sex, race or gender
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Send spam messages or use chat rooms with useless or repeated messages
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Obtain or use someone else's password.
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Try to obtain personal information about someone
Netiquette is an online behaviour standard and Highbury College expects all their students to follow good netiquette at all times.
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Accessing Your Programme You are expected to give full commitment to your programme. To achieve your online qualification you need to complete your programme within a 12 month period from sign up. Ideally you should complete within 6 hours. The longer you leave your study, the harder it is to achieve. If you do come across problems that stop you accessing your programme then you must inform your online tutor.
Plagiarism Plagiarism is taking someone else’s work, images or ideas and saying they are your own. If you are discovered or are suspected of plagiarising or any other form of cheating the College may use the Student Disciplinary Procedure.
Accessing Citrix If your computer at home or work does not have Microsoft Office 2010 installed on it, please do not worry as you are able to use the College software through your computer. To access this facility please follow the instructions below: Enter the following web address: www.highbury.ac.uk
1. Click on Students & Staff
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2. Select the App Store
The following screen will appear 3.
Log in using your normal log in details
4. Select Office 2010
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5. Select the required application from the drop down list
6. To log out of Citrix click on the arrow next to your name and select Log Off
Monitoring Your Progress You will have your own Personalised Learning Plan. This is an online Logbook which you can use to record your goals and targets. These you will set yourself. Your online tutor will also advise if there are targets and areas where you can make improvements. Your online tutor will discuss and monitor your progress through the programme to ensure you are progressing well and also to ensure we are supporting all of your individual needs.
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QUALITY ASSURANCE Programme Quality We use rigorous national standards to ensure that quality is maintained throughout our Internal and external quality procedures. Quality assurance includes initial centre approval, the centres own procedures for monitoring quality and the ‘Health and Safety Executive’ on-going monitoring. Online tutors will assess your performance and decide how it compares to the national standard. When the required units have been completed and the online tutor is satisfied that you have met the national standard, a recommendation for a certificate will be made. An Internal Verifier is responsible for the quality assurance of the qualifications within the training organisation, for example the online tutor’s line manager in this instance, the Head of Work Based Learning. The Internal Quality Assurer provides advice and support to the assessors and ensures that the assessors apply the standards consistently and fairly to meet the quality standards required for the course.
Appeals Procedures The College operates an Academic Appeals Procedure. If you disagree with your result you must speak to your online tutor within seven days of receiving your result. Full details of the procedure can be found in your online handbook.
Student Feedback You will have the opportunity to provide the College with feedback on your online programme, your experience and the support provided. You will be asked to complete the Student Survey at the end of your online programme. This is to help us improve the service and support we provide.
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Programme Quality Review Programme review is a chance to review the course and its mode of delivery. It is an opportunity for the team to look at performance in terms of retention, achievement and progression. It will enable us to celebrate strengths and identify areas of weakness, in order to implement plans for continuous improvements where necessary. The Programme review takes into account feedback from external sources such as external verifiers, standards moderation, and changes to the programme specifications, along with benchmark data for retention and achievement. In addition there will be internal feedback from students, staff and employers. The programme review fits within the College quality assurance review system and provides selfassessment reports for each programme, which in turn feeds into the curriculum section of the College self-assessment report.
Equality and Diversity Highbury College is committed to the elimination of unfair discrimination and to the provision of equality of opportunity for all, in education, training and employment. This policy applies to all employees, job applicants, students and potential students of the college. We use a range of online resources to reflect diversity within the community, locally and nationally. We believe as a student you are in an ideal situation to help promote equal opportunities within your online environment, at home or at work, where you may be working with a range of people from different racial, social and cultural backgrounds and it will be part of your role to ensure that all online peers are treated equally and fairly.
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Every Student Matters Every Student Matters is a policy adopted by the College to ensure the wellbeing of our students regardless if they are onsite or off site. The College’s aim is for every student, whatever their background or their circumstances, to have the support they need to:
Be healthy Stay safe Enjoy and achieve Make a positive contribution Achieve economic well-being
Further information on these themes is available on the main college website. http://www.highbury.ac.uk
Computer Health & Safety Awareness Back Safety At home or in the office you should be aware of how to lift equipment safely. Perhaps you will need to move your monitor or printer. Know your limitations and get help if an item is too heavy. Lift with the legs instead of the back, keeping items close and avoid twisting when lifting and lowering. No Yes
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Preventing Slips, Trips and Falls With so many computer, printer, electrical and phone connections in homes and offices, wires and cords have become a prime trip hazard. Falls are often caused by:
Tripping over an open desk or file drawer Leaning back or bending over while seated in an unstable chair Tripping over electrical cords or wires are other common hazards Standing on chairs or boxes to reach up Slipping on wet floors where liquids have been spilled Loose carpeting Objects stored in halls or walkways Inadequate lighting
Eyestrain Eyestrain and eye irritation are among the ailments most frequently reported by computer operators. The National Institute for Occupational Safety and Health (NIOSH) recommends a 10minute break after two (2) hours of continuous computer work and longer after one hour of continuous computer work when visual demands are high or the task is repetitive. Changing focus is another way to relax eye muscles. You should occasionally look away from the screen and focus on an object at least 20 feet away. Light should be directed so that it does not shine into your eyes when you are looking at the display screen. Lighting should be adequate to see the text and the screen, but not so bright as to cause glare or discomfort.
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Workstation When setting up your workstation consider these guidelines and the details below, this picture shows how NOT to lay out your workstation!!
The Ergonomic Workstation Ergonomics is the science of designing equipment for a safe and comfortable working environment. Please study the checklist on the diagram below which explains how your workstation should be set up. Whether you are working on a computer at home or work, please consider the following:
Posture Chair Monitor Placement
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Repetitive Strain Injury The rise of computer use and pointing devices, such as mice and tracker balls, has resulted in an epidemic of RSI, which is now a recognised industrial disease. Symptoms include numbness, tickling and pain in the wrist, hands or arms Incorrect use of your workstation can place unnecessary stress on the tendons and nerves in the hand, wrist, arms, and even the shoulders and neck. Lack of adequate rest and breaks and using excessive force almost guarantee trouble. To avoid injury please consider the following rules:
While you are typing, your wrists should not rest on anything.
Be sure to keep your wrists straight and higher than your fingers, they should not be bent up, down, or to the side.
If you are typing for long periods, rest your hands in your lap
Hold the mouse lightly, do not grip it hard or squeeze it. Place the pointing device where you do not have to reach up or over very far to use it; close to the keyboard is best.
Consider learning how to use keyboard shortcuts whenever possible, as no pointing device is risk-free. keyboard shortcuts.
Speak to a member of staff for further information regarding
Highbury College IT Help Desk Information If you experience any problems at all with accessing your course, or logging into the online virtual environment, please do not worry, you can request assistance from the College’s IT Help Desk staff. This can be done via phone or email: Email: itservice@highbury.ac.uk Telephone: 02392 882800 Office Hours: Monday – Thursday 8.30 – 5.00 Friday 8.30 – 4.30 24