STARBUCKS CORPORATION
2013 FISCAL ANNUAL REPORT
ANNUAL REPORT
TABLE OF CONTENTS
BUSINESS/OVERVIEW
04
THE YEAR IN REVIEW
06
Our Heritage
32
08
Our Company
36
Selected Financial Data
10
Our Mission Statement
38
Total Store Data
12
Letter to Shareholders
40
U.S. Store Data
16
2013 Financial Highlights
42
Management’s Analysis
18 Business
46
Result of Operations 12-13
26
Financial Highlights
58
Quarterly Financial Information
28
The View Ahead
Shareholder Information
30
FINANCIAL STATEMENTS
64
APPENDICES & REFERENCES
66
Consolidated Earnings
92
68
Consolidated Income
94 Signatures
70
Consolidated Balance Sheets
96
Board of Directors
72
Consolidated Cash Flows
98
Senior Leadership Team
74
Consolidated Equity
78
Notes to Consolidated Statements
Market Information
90
Starbucks Annual Report
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OUR HERITAGE
Every day, we go to work hoping to do two
He had a vision to bring the Italian coffeehouse
things: share great coffee with our friends
tradition back to the United States. A place
and help make the world a little better. It was
for conversation and a sense of community. A
true when the first Starbucks opened in 1971,
third place between work and home. He left
and it’s just as true today.
Starbucks for a short period of time to start his
Back then, the company was a single store
August 1987 to purchase Starbucks with the
just a narrow storefront, Starbucks offered
help of local investors.
some of the world’s finest fresh-roasted whole
From the beginning, Starbucks set out to be
bean coffees. The name, inspired by Moby Dick,
a different kind of company. One that not only
evoked the romance of the high seas and the
celebrated coffee and the rich tradition, but
seafaring tradition of the early coffee traders.
that also brought a feeling of connection.
In 1981, Howard Schultz (Starbucks
human spirit – one person, one cup, and one
had first walked into a Starbucks store. From
neighborhood at a time.
into Starbucks and joined a year later. A year later, in 1983, Howard traveled to
Our Heritage
Our mission to inspire and nurture the
chairman, president and chief executive officer) his first cup of Sumatra, Howard was drawn
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own Il Giornale coffeehouses and returned in
in Seattle’s historic Pike Place Market. From
Today, with more than 18,000 stores in 62 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And
Italy and became captivated with Italian coffee
with every cup, we strive to bring both our
bars and the romance of the coffee experience.
heritage and an exceptional experience to life.
OUR COMPANY
It happens millions of times each week – a customer receives a drink from a Starbucks barista – but each interaction is unique. Store front of original Pike Place store
the essence of what we do – but it hardly tells the whole story. Our coffeehouses have become a beacon for coffee lovers everywhere. Why do they
It’s just a moment in time – just one hand
insist on Starbucks? Because they know they
reaching over the counter to present a cup to
can count on genuine service, an inviting
another outstretched hand.
atmosphere and a superb cup of expertly
But it’s a connection.
roasted and richly brewed coffee every time.
We make sure everything we do honors that connection – from our commitment to the highest quality coffee in the world, to
coffee, but everything else that goes with a full
communities to do business responsibly.
and rewarding coffeehouse experience. We also offer a selection of premium Tazo® teas,
forty years ago, in every place that we’ve been,
fine pastries and other delectable treats to
and every place that we touch, we’ve tried to
please the taste buds. And the music you hear
make it a little better than we found it.
in store is chosen for its artistry and appeal.
To say Starbucks purchases and roasts highquality whole bean coffees is very true. That’s
Our Company
We’re not just passionate purveyors of
the way we engage with our customers and From our beginnings as a single store over
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EXPECT MORE THAN COFFEE
It’s not unusual to see people coming to Starbucks to chat, meet up or even work. We’re
a neighborhood gathering place, a part of the daily routine – and we couldn’t be happier about it. Get to know us and you’ll see: we are so much more than what we brew.
BEING A RESPONSIBLE COMPANY We have always believed Starbucks can – and should — have a positive impact on the communities we serve. One person, one cup and one neighborhood at a time. As we have grown to now more than 20,000 stores in over 60 countries, so too has our commitment to use our scale for good. So it is our vision that together we will elevate our partners, customers, suppliers and neighbors to create positive change. To be innovators, leaders and contributors to an inclusive society and a healthy environment so that Starbucks and everyone we touch can endure and thrive.
OUR MISSION STATEMENT
To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.
Here are the principles of how we live that every day.
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Our Mission Statement
OUR COFFEE
OUR STORES
OUR NEIGHBORHOOD
It has always been, and will always be, about
When our customers feel this sense of
Every store is part of a community, and we
quality. We’re passionate about ethically
belonging, our stores become a haven, a
take our responsibility to be good neighbors
sourcing the finest coffee beans, roasting them
break from the worries outside, a place
seriously. We want to be invited in wherever
with great care, and improving the lives of
where you can meet with friends. It’s about
we do business. We can be a force for positive
people who grow them. We care deeply about
enjoyment at the speed of life – sometimes
action – bringing together our partners,
all of this; our work is never done.
slow and savored, sometimes faster.
customers, and the community to contribute
Always full of humanity.
every day. Now we see that our responsibility –
OUR PARTNERS We’re called partners, because it’s not just a
OUR SHAREHOLDERS
job, it’s our passion. Together, we embrace
We know that as we deliver in each of these
diversity to create a place where each of us can
areas, we enjoy the kind of success that
be ourselves. We always treat each other with
rewards our shareholders. We are fully
respect and dignity. And we hold each other to
accountable to get each of these elements
that standard.
right so that Starbucks – and everyone it
OUR CUSTOMERS
and our potential for good – is even larger. The world is looking to Starbucks to set the new standard, yet again. We will lead.
touches – can endure and thrive.
When we are fully engaged, we connect with, laugh with, and uplift the lives of our customers – even if just for a few moments. Sure, it starts with the promise of a perfectly made beverage, but our work goes far beyond that. It’s really about human connection.
Starbucks Annual Report
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TO OUR SHAREHOLDERS
I am honored to share with you that
excellent margin improvement, led to record
performance in fiscal 2013, exceeding
non-GAAP earnings per share* of $2.26, up 26
expectations on almost all fronts as
percent over fiscal 2012. Through dividends
we continued to drive growth across
and share repurchases, Starbucks returned a
geographies, categories, and our multiple
record $1.2 billion of cash to our shareholders.
channels of distribution. As you review the
Letter to Shareholders
Today, Starbucks is healthier and more
highlights of our 42nd year, I hope you will
diverse than at any time in our history. In
agree that we are achieving our goals in
addition to the incredibly hard work of our
ways in which we can all be proud.
more than 200,000 partners (employees) who
In fiscal 2013, Starbucks consolidated
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This strong revenue growth, coupled with
Starbucks has once again delivered record
proudly wear the green apron, as well as our
revenues reached a record $14.9 billion, a 12
leaders in Seattle and throughout the world,
percent increase over last year driven by a 7
our success would not be possible without our
percent rise in global comparable store sales
bold, strategic vision; a dedication to disruptive
and the opening of 1,701 net new stores
innovation and operational excellence; and a
around the globe. Our non-GAAP operating
foundation of strong values. Together, these
income* was $2.5 billion, a 23 percent increase,
tenets are driving our performance.
with record non-GAAP operating margin* of
A distinctive set of values has always
16.5 percent, an impressive 150 basis points
shaped how we engage our customers, our
higher than last year.
partners, and the communities where we do
business. This past year, given the tenuous
equity awards, and by retaining industry-
and communities that is deeper than at any
economic and political environment we
leading health care benefits regardless of
time in our history. In the years to come,
continued to observe in the U.S. and around
changes to the U.S. health care laws. Our
we will—indeed we must—continue to ask
the world, Starbucks was particularly cognizant
efforts to serve communities included a
ourselves how we can use our scale for good.
of our responsibility to stay true to our
company-wide volunteer effort of more
guiding principles, and to lead by example.
than 600,000 hours to help foster long-term
Starbucks had more than 3 billion customer
The complexity of these times requires, in
improvements in neighborhoods around
visits to our more than 19,000 stores in 62
my view, that businesses complement their
the world. And in November 2013, we made
countries. The Americas, our largest segment,
main goal of profitability with actions that
the strategic business decision to commit to
produced revenue growth of 11 percent, led
can help our society move forward in ways
hiring 10,000 veterans and military spouses
by the strength of the U.S., where comparable
that benefit as many people as possible.
over the next five years, a talent base with
store sales have grown 7 percent or higher for
With this in mind, those of us who lead public
demonstrated leadership, discipline, and
15 consecutive quarters, which is particularly
companies, in particular, have a duty to share
operational skills.
noteworthy given the size of the market. In
our organizations’ success with our people
Taking these and other steps during 2013
Global performance. In fiscal 2013,
addition, Canada exceeded $1 billion in full-
and reach out to the communities we serve,
reinforced once again that we can stand for
year revenues for the first time ever, while our
in addition to creating shareholder value.
something more than just profitability, while
dynamic Latin America business grew to nearly
also delivering record performance. Indeed,
700 stores, an 18 percent increase, with sales
we continued to reward and invest in our
that harmonious achievement is threaded into
growth in all 12 markets.
full- and part-time partners by helping them to
the equity of the Starbucks brand, creating a
realize more than $230 million in value from
reservoir of trust with our customers, partners,
At Starbucks, we are proud that, in 2013,
We also are pleased that our EMEA segment—Europe, the Middle East, and
Starbucks Annual Report
13
Africa—is once again positively contributing
segment, revenues grew by 10 percent to $1.4
exciting concept that leverages Starbucks®
to the company’s performance as a result of
billion as we continued to provide consumers
beverage and retail expertise while expanding
ongoing efforts to transform this business.
more opportunities to enjoy their favorite
our refreshment options.
Looking ahead, our plans to open 1,500 net new stores, paired with continued financial
Beyond our coffee core, the grand
What’s more, delicious new food offerings, led by the La Boulange™ bakery items in more
discipline and productivity improvements, will
opening of Teavana® Fine Teas + Tea Bar, our
than 3,500 U.S. company-operated stores today,
fuel momentum in every region.
reimagined Teavana® store in New York City,
are receiving strong customer response and
with its unique tea bar concept, extended
lifting sales.
Innovative concepts. Sustainable growth
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Starbucks® products outside our retail stores.
requires that we preserve the integrity of
our Teavana retail platform while heralding
our core business as we carefully expand our
our plans to do for the $90 billion global tea
that we have with our customers has always
products and expertise into new channels,
industry what we have done for coffee. In juice,
been core to our brand. These are currently
brands, and markets. Throughout 2013,
we exceeded our aggressive growth plans for
more powerful than ever because of the
we once again delighted our customers
Evolution Fresh™, which is now available in
combined, complementary influence of our
with iconic beverages as well as new menu
more than 8,000 locations, while the opening
global retail footprint, our world-class digital
choices. Pumpkin Spice Latte celebrated
of our state-of-the-art juicery in California will
and mobile technologies, and our innovative
its 10th year, while new creations debuted,
help us further increase our share of the $1.6
loyalty programs.
including Hazelnut Macchiato, a fantastic
billion super-premium juice category, while
single origin coffee from Ethiopia, and a
bringing more manufacturing jobs to the U.S.
reach: In our thousands of stores, our engaging,
wonderful Starbucks Reserve® coffee from
We also began exploring the potential of
talented baristas and new store designs are
Colombia. And in our Channel Development
handcrafted carbonated beverages, another
enhancing the Starbucks Experience; indeed,
Letter to Shareholders
Customer connections. The relationship
Consider the depth and scope of our
To realize our ambition of ranking among
our fleet of new stores is among the best performing in the company’s history. What’s
the world’s most admired brands and enduring
more, nearly 7 million people are active My
companies, we understand more than ever
Starbucks Rewards™ members in the U.S.,
what it means to grow responsibly—with fiscal
with $4 billion loaded onto cards in fiscal
discipline grounded in our guiding principles.
2013 globally, and one in every three U.S.
Today, I have no doubt that our values are
transactions paid for with a Starbucks Card.
driving our ability to deliver increased value
What’s more, our customers are using our
to our stakeholders, and I want to thank our
mobile payment apps to make, on average,
partners for all they do every day to contribute
more than 4 million mobile transactions per
to our success. Finally, thank you, our shareholders, for
week in the U.S. The value that these assets and capabilities
your trust in us as we do our best to exceed
bring to our brand, and how that is translating
expectations and enter the most exciting
into record financial performance, cannot be
period of our existence.
understated. Few if any companies can match the diversity of our customer touch points.
Warm Regards,
chairman, president, and executive chief officer
Like a flywheel effect, the momentum from the intersecting nature of this unique network drives our business every day, giving Starbucks a potent competitive advantage.
2013 FISCAL FINANCIAL HIGHLIGHTS
NET REVENUES
2009 2010 2011 2012 2013
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2013 Fiscal Financial Highlights
$9.8 Billion $10.7 Billion $11.7 Billion $13.3 Billion $14.9 Billion
STORE SALES GROWTH
2009 2010 2011 2012 2013
6% 7% 8% 7% 7%
OPERATING INCOME / LOSS
OPERATING MARGIN
OPERATING CASH FLOW & EXPENDITURES (in millions)
(in millions)
**
**
*
*
*
* * *
GAAP
NON-GAAP
GAAP
NON-GAAP
Cash from Operations Capital Expenditures
* Non-GAAP measure. Excludes $332 million and $53 million in pretax restructuring and transformation charges in 2009 and 2010, respectively. Also excludes a
benefit from the 53rd week in 2010 of approximately $59 million and a gain on the sale of properties in 2011 of $30 million. ** Non-GAAP measure. Excludes a pretax charge of $2,784.1 million resulting from the conclusion of the arbitration with Kraft Foods Global, Inc.
Starbucks Annual Report
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BUSINESS
GENERAL INFORMATION
standing as one of the most recognized and
and retailer of specialty coffee in the world,
respected brands in the world. To achieve this,
operating in 62 countries. Formed in 1985,
we are continuing the disciplined expansion
Starbucks Corporation’s common stock
of our global store base. In addition, by
trades on the NASDAQ Global Select Market
leveraging the experience gained through our
(“NASDAQ”) under the symbol “SBUX.” We
traditional store model, we continue to offer
purchase and roast high-quality coffees that
consumers new coffee and other products in
we sell, along with handcrafted coffee, tea and
a variety of forms, across new categories, and
other beverages and avariety of fresh food
through diverse channels. Starbucks Global
items, through company-operated stores. We
Responsibility strategy and commitments
also sell a variety of coffee and tea products
related to coffee and the communities we do
and license our trademarks through other
business in, as well as our focus on being an
channels such as licensed stores, grocery and
employer of choice, are also key complements
national foodservice accounts. In addition to
to our business strategies.
our flagship Starbucks brand, our portfolio
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Business
Our objective is to maintain Starbucks
Starbucks is the premier roaster, marketer
In this Annual Report on Form 10-K for
also includes goods and services offered under
the fiscal year ended September 29, 2013,
these brands: Teavana, Tazo, Seattle’s Best
Starbucks Corporation (together with its
Coffee, Starbucks VIA, Starbucks Refreshers,
subsidiaries) is referred to as “Starbucks,” the
Evolution Fresh, La Boulange and Verismo.
“Company,” “we,” “us” or “our.”
SEGMENT FINANCIAL INFORMATION
and EMEA segments also include certain
We have four operating segments: 1) Americas,
foodservice accounts, primarily in Canada and
we decentralized certain leadership functions
inclusive of the US, Canada, and Latin America;
the UK. Our Americas segment also includes
in the areas of retail marketing and category
2) Europe, Middle East, and Africa (“EMEA”);
our La Boulange® retail stores.
management, global store development and
3) China / Asia Pacific (“CAP”) and 4) Channel
Our Channel Development segment
Effective at the beginning of fiscal 2013,
partner resources to support and align with the
Development. Segment revenues as a
includes whole bean and ground coffees,
respective operating segment presidents. In
percentage of total net revenues for fiscal year
premium Tazo® teas, Starbucks and Tazo
conjunction with these moves, certain general
2013 were as follows: Americas (74%), EMEA
branded single serve products, a variety of
and administrative and depreciation and
(8%), CAP (6%), Channel Development (9%),
ready-to-drink beverages, such as Starbucks
amortization expenses associated with these
and all other segments (3%).
Refreshers™ beverages, and other products
functions, which were previously reported as
Our Americas, EMEA, and CAP segments
sold world wide through channels such as
unallocated corporate expenses within “Other,”
include both company-operated and licensed
grocery stores, warehouse clubs, specialty
are now reported within the respective
stores. Our Americas segment is our most
retailers, convenience stores, and US
reportable operating segments to align with
mature business and has achieved significant
foodservice accounts.
the regions they support.
scale. Certain markets within our EMEA and
Our other, non-reportable, operating
Beginning in the second quarter of fiscal
CAP operations are still in the early stages of
segments include the operating results from
2013, we changed the presentation of our
development and require a more extensive
Teavana, Seattle’s Best Coffee, Evolution Fresh,
unallocated corporate expenses, which were
support organization, relative to their current
and our Digital Ventures business. These other
previously combined with our non-reportable
levels of revenue and operating income,
operating segments are referred to as All
operating segments in “Other”. Unallocated
than our Americas operations. The Americas
Other Segments.
corporate operating expenses pertain primarily
Starbucks Annual Report
19
to corporate administrative functions that
the leading retailer and brand of coffee in
support the operating segments but are not
each of our target markets by selling the finest
specifically attributable to or managed by any
quality coffee and related products, and by
segment. These expenses are now presented
providing each customer a unique Starbucks
as a reconciling item between total segment
Experience. The Starbucks Experience is built
operating results and consolidated operating
upon superior customer service, as well as
results.
clean and well-maintained company-operated
Concurrent with the reporting changes
stores that reflect the personalities of the
noted above, we revised our prior period
communities in which they operate, thereby
financial information to reflect comparable
building a high degree of customer loyalty.
financial information. Historical financial
Our strategy for expanding our global retail
information presented herein reflects these
business is to increase our market share in
changes. There was no impact on consolidated
a disciplined manner, by selectively opening
net revenues, total operating expenses,
additional stores in new and existing markets,
operating income, or net earnings as a result of
as well as increasing sales in existing stores,
these changes.
to support our long-term strategic objective to maintain Starbucks standing as one of the
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Business
COMPANY OPERATED STORES
most recognized and respected brands in the
Revenue from company-operated stores
world. Store growth in specific existing markets
accounted for 79% of total net revenues during
will vary due to many factors, including the
fiscal 2013. Our retail objective is to be
maturity of the market.
COMPANY-OPERATED AND LICENSED STORE SUMMARY AS OF SEPTEMBER 29, 2013
REVENUE COMPONENTS
LICENSED STORES
license fees and sell coffee, tea and related
We generate nearly all of our revenues
Product sales to and royalty and license fee
products for resale in licensed locations.
through company-operated stores, licensed
revenues from our licensed stores accounted
Employees working in licensed retail locations
stores, consumer packaged goods (“CPG”) and
for 9% of total net revenues in the fiscal 2013
are required to follow our detailed store
foodservice operations. The mix of company-
year. In our licensed store operations, we
operating procedures in order to maintain
operated versus licensed stores in a given
leverage the expertise of our local partners and
optimal service and product sales as well as
market will vary based on several factors,
share our operating and store development
attend training classes similar to those given
including our ability to access desirable local
experience. Licensees provide improved, and at
to employees in company-operated stores
retail space, the complexity and expected
times the only, access to desirable retail space.
in order to maintain the goals and image of
ultimate size of the market for Starbucks,
Most licensees are prominent retailers with
the company. For Teavana and Seattle’s Best
and our ability to leverage the support
in-depth market knowledge and access. As part
Coffee, as well as Starbucks in the UK, we also
infrastructure in an existing geographic region.
of these arrangements, we receive royalties and
implement traditional franchising.
Starbucks Annual Report
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COMPANY OPERATED STORE DATA FOR THE YEAR - ENDED SEPTEMBER 29, 2013
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Business
* Americas store data has been adjusted for the sale of store locations in Chile to a joint venture partner in the fourth quarter of fiscal 2013 by reclassifying historical information from company-operated stores to licensed stores ** EMEA store data has been adjusted for the transfer of certain company-operated stores to licensees in the fourth quarter of fiscal 2012. *** Acquired during the second quarter of fiscal 2013.
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LICENSED STORE DATA FOR THE YEAR - ENDED SEPTEMBER 29, 2013
*
**
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Business
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FINANCIAL HIGHLIGHTS
1
Total net revenues increased 12.0% to $14.9 billion in fiscal 2013 compared to
$13.3 billion in fiscal 2012.
5
Arbitration concluded on litigation with Kraft Foods Global, Inc. (“Kraft�) on
November 12, 2013, which resulted in a pretax charge to fiscal 2013 operating results of $2.8
2
Global comparable store sales grew 7%
billion. This charge reduced EPS by $2.25 per
driven by 5% increase in the number of
share in fiscal 2013.
transactions and a 2% increase in tickets.
3
6
compared to $2.0 billion in fiscal 2012 and
fiscal 2012. Capital expenditures were $1.2
fiscal 2013 operating margin was (2.2)%
billion in fiscal 2013 compared to $856 million
compared to 15.0% in fiscal 2012. Declines
in fiscal 2012.
Consolidated operating income has decreased to $(0.3) billion in fiscal 2013
Cash flow from operations was $2.9 billion in fiscal 2013 compared to $1.8 billion in
were due to the litigation charges noted.
4
7
The decline was due to the litigation charge
$1.2 billion of cash to our shareholders through
noted below.
dividends and share repurchases.
EPS for fiscal 2013 decreased to $0.01, compared to EPS of $1.79 in fiscal 2012.
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Financial Highlights
Available operating cash flow after capital expenditures was directed at returning
FISCAL 2014 — THE VIEW AHEAD
For fiscal year 2014, we expect revenue growth driven by mid-single-digit global comparable store sales growth, 1,500 new store openings, and continued growth in the Channel Development business. We expect fiscal year 2014 consolidated operating margin improvement, when compared to our fiscal 2013 operating results excluding the litigation charge associated with the Kraft arbitration, of 150 to 200 basis points and strong EPS growth, driven primarily by leverage on revenue growth. The effective tax rate for fiscal 2014 is expected to be approximately 34.5%. Capital expenditures in fiscal 2014 are expected to be approximately $1.2 billion, primarily for store renovations and new stores, as well for other investments to support our ongoing growth initiatives.
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Fiscal 2014 — The View Ahead
Starbucks Annual Report
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SHAREHOLDER INFORMATION
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Shareholder Information
Starbucks common stock is traded on NASDAQ,
ISSUER PURCHASES OF EQUITY SECURITIES
under the symbol “SBUX.” The table shows the
Starbucks did not repurchase any shares
quarterly high and low sale prices per share
during the fourth quarter of fiscal 2013. As of
of Starbucks common stock as reported by
the end of the quarter, the maximum number
NASDAQ for each quarter during the last two
of shares that may yet be purchased under
fiscal years and the quarterly cash dividend
our current share repurchase program was
declared per share of our common stock during
26,359,511 shares. The share repurchase
the periods indicated. As of November 8, 2013,
program is conducted under authorizations
we had approximately 18,470 shareholders of
made from time to time by our Board of
record. This does not include persons whose
Directors. On November 3,2011, we publicly
stock is in nominee or “street name” accounts
announced the authorization of up to an
through brokers. Future decisions to pay cash
additional 20 million shares, and on November
dividends continue to be at the discretion of the
15, 2012, we announced the authorization of
Board of Directors and will be dependent on our
up to an additional 25 million shares. These
operating performance, and other such factors
authorizations have no expiration date and
that the Board of Directors considers relevant.
are currently in effect.
MARKET DIVIDEND POLICY
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PERFORMANCE COMPARISON GRAPH The following graph depicts the total return to shareholders from September 28, 2008 through September 29, 2013, relative to the performance of the Standard & Poor’s 500 Index, the NASDAQ Composite Index, and the Standard & Poor’s 500 Consumer Discretionary Sector, a peer group that includes Starbucks. All indices shown in the graph have been reset to a base of 100 as of September 28, 2008, and assume an investment of $100 on that date and the reinvestment of dividends paid since that date. The stock price performance shown in the graph is not necessarily indicative of future price performance.
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Shareholder Information
Starbucks Annual Report
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SELECTED FINANCIAL DATA
36
Selected Financial Data
FINANCIAL INFORMATION (in millions)
COMPARABLE STORE SALES * Our fiscal year ends on the Sunday closest to September 30. The fiscal year ended on October 3, 2010 included 53 weeks with the 53rd week falling in our fourth fiscal quarter. ** Includes the revenue reclassification described in Note 1. For fiscal years 2010 and 2009, we reclassified $465.7 million and $427.3 million, respectively, from “Licensed stores” revenue to “CPG, foodservice and other” revenue. *** Fiscal 2010 and 2009 results include pretax restructuring charges of $53.0 million and $332.4 million, respectively. **** Fiscal 2013 results include a pretax charge of $2,784.1 million resulting from the conclusion of our arbitration with Kraft Foods Global, Inc. The impact of this charge to net earnings attributable to Starbucks and diluted EPS, net of the related tax benefit, was $1,713.1 million and $2.25 per share, respectively. ***** Includes stores only open 13+ months.
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TOTAL STORE DATA EMEA Company-operated Licensed
THE AMERICAS Company-operated 8,078 Licensed
38
Total Store Data
5,415
853 1,116
ALL OTHER SEGMENTS Company-operated Licensed
357 66
CAP Company-operated Licensed
906 2,976
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U.S. STORE DATA
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U.S. Store Data
This is a map of which U.S. states have the most number of Starbucks per capita. The darker the green, the higher the density of Starbucks retail stores. #1 Washington
#18 Florida
#35 Tennessee
#2 Nevada
#19
New York
#36 Nebraska
#3
#20
New Mexico
#37 Montana
Colorado
#4 Oregon
#21 Delaware
#38 Iowa
#5 California
#22
#39
#6 Hawaii
#23 Georgia
#40 Maine
#7 Arizona
#24 Utah
#41
#8 Alaska
#25 Wyoming
#42 Kentucky
#9 Illinois
#26 Ohio
#43 Oklahoma
#10 Virginia
#27
South Dakota
#44 Louisiana
#11 Maryland
#28
New Jersey
#45 Alabama
#12 Idaho
#29 Kansas
#46
New Hampshire
#13 Texas
#30 Michigan
#47
West Virginia
#14 Massachussetts
#31 Missouri
#48 Mississippi
#15 Minnesota
#32
#49 Vermont
#16
#33 Wisconsin
Indiana
#17 Connecticut
North Dakota
North Carolina
Rhode Island
South Carolina
#50 Arkansas
#34 Pennsylvania
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MANAGEMENT’S ANALYSIS
GENERAL
The Americas segment continued its
Our fiscal year ends on the Sunday closest
strong performance in fiscal 2013, with
to September 30. The fiscal years ended on
revenues growing 11% and with a comparable
September 29, 2013, September 30, 2012
store sales growth of 7%. Strength in beverage
and October 2, 2011 all included 52 weeks. All
innovation and promotions, operational
references to store counts, including data for
improvements, and expanded food offerings
new store openings, are reported net of store
all contributed to the increase in comparable
closures, unless otherwise noted.
store sales. Operating margin expanded 120 basis points to 21.5%, driven by sales leverage,
OVERVIEW
store efficiencies, and lower commodity costs.
Starbucks segment results for fiscal 2013
Looking forward, we expect to continue to
demonstrate the fundamental health of our
drive sales and profitability through new stores
global business model and our continued
and enhanced product offerings, including
ability to successfully execute new growth
the continued roll out of La Boulange™ bakery
initiatives in a disciplined manner. Our strong
items into all of our company-operated
revenue growth of 12% and segment margin
stores by the end of fiscal 2014.
expansion drove increased cash flows, which
42
Management’s Analysis
In the EMEA segment, we are continuing
allowed us to both fund our growth initiatives
to make steady progress toward long-term
and increase cash returned to shareholders
profitability in the region. Revenues grew 2%
through dividends and share repurchases.
compared to the prior year, with licensed
store revenue growth nearly offset by a
base, including our joint venture operations in
decline in company-operated store revenues.
China and Japan. New store growth, along with
This reflects the shift in our ownership
a 9% increase in comparable store sales, drove
structure, as we have closed underperforming
a 27% increase in total net revenues for fiscal
company-operated stores and are focused on
2013. Operating income grew 27% to $321
growing our licensed store base in profitable
million and operating margin was unchanged at
locations. Comparable store sales were flat
35%, primarily due to our rapid growth shifting
year over year, but were modestly positive in
away from our historically licensed model.
the second half of fiscal 2013. EMEA operating
We expect this segment will become a more
margin improved to 5.5% in fiscal 2013 due
meaningful contributor to overall company
to our ongoing cost management efforts
profitability in the future, as we look forward
and store portfolio optimization activities
to continued store openings and establishing
which began the prior year. We expect the
China as our largest market outside of the US.
investments we are making in this segment
Channel Development segment revenues
will improve operating performance as we
grew 10% in fiscal 2013, primarily due to
progress on our plan towards mid-teens
increased sales of premium single serve
operating margin over time.
products. Lower coffee costs was the primary
Our CAP segment results reflect a
contributor to the 290 basis point increase
combination of rapid new store growth and
in operating margin for fiscal 2013. As we
solid performance from our existing store
continue to expand customer occasions outside
Starbucks Annual Report
43
of our retail stores, including growing our presence in the premium single serve category,
Fresh, as well as our Digital Ventures business. The Americas, EMEA and CAP segments
we expect this segment will become a more
include company-operated stores and licensed
significant contributor to our future growth.
stores. Licensed stores generally have a higher
Our consolidated operating results included
operating margin than company-operated
a litigation charge as a result of arbitration
stores. Under the licensed model, Starbucks
with Kraft which resulted in a pretax charge
receives a reduced share of the total store
of $2.8 billion. We believe we have adequate
revenues, but this is more than offset by the
liquidity to fund this expected payment, both
reduction in its share of costs as these are
in the form of cash on hand and the expected
primarily incurred by the licensee. The EMEA
issuance of additional debt in fiscal 2014.
and CAP segments have a higher relative share of licensed stores versus company-operated
44
Management’s Analysis
OPERATING SEGMENT OVERVIEW
stores compared to the Americas segment;
Starbucks has four reportable operating
however, the Americas segment has been
segments: 1) Americas, inclusive of the
operating significantly longer than the other
US, Canada, and Latin America markets; 2)
segments and has developed deep awareness
Europe, Middle East, and Africa, (“EMEA”); 3)
of, and attachment to, the Starbucks brand
China / Asia Pacific (“CAP”) and 4) Channel
and stores among its customer base. As a
Development. All Other Segments includes
result, the more mature Americas segment
Teavana, Seattle’s Best Coffee and Evolution
has significantly more stores and higher
total revenues than the other two segments.
China. Our disciplined approach to expanding
Average sales per store are also higher in the
our global store base also includes optimizing
Americas due to various factors including
the mix of company operated and licensed
length of time in market.
stores in each market.
In certain international markets costs and
Our Channel Development segment
store operating expenses can be higher than
includes whole bean and ground coffees,
in the US market due to higher rents for prime
premium TazoÂŽ teas, Starbucks- and Tazo
store locations or costs of compliance with
branded single serve products, a variety of
country-specific regulatory requirements.
ready-to-drink beverages, such as Starbucks
Because many of our international operations
Refreshers™ beverages, and other branded
are in an early phase of development,
products sold worldwide through channels
operating expenses as a percentage of related
such as grocery stores, warehouse clubs,
revenues are often higher compared to the US.
specialty retailers, convenience stores, and
markets in the early stages of development
US foodservice accounts. Ready-to-drink
require a more extensive support organization,
beverages are primarily manufactured and
relative to the current levels of revenue and
distributed through The North American Coffee
operating income, than the US market.
Partnership, a joint venture with the Pepsi-
We continue to add new stores in both
Cola Company. The proportionate share of the
existing, more-mature markets such as the US,
results of the joint venture is included, on a net
and in newer, higher growth markets such as
basis, in income from equity investees on the
Starbucks Annual Report
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RESULT OF OPERATIONS 2012-2013
REVENUE COMPARISON
premium single serve products (approximately
Total net revenues were $14.9 billion for fiscal
$116 million) and increased foodservice sales
2013, an increase of $1.6 billion, or 12%, over
(approximately $37 million).
fiscal 2012, due to increased revenues from company-operated stores (contributing $1.3 billion). The increase in company-operated
percentage of total net revenues decreased 80
comparable store sales (7%, or approximately
basis points, primarily due to lower commodity
$720 million) and incremental revenues from
costs (approximately 50 basis points), driven
492 net new company-operated store openings
by a decrease in coffee costs.
Licensed store revenue growth contributed
Result of Operations Fiscal 2012-2013
Cost of sales including occupancy costs as a
store revenue was driven by an increase in
over the past year (approximately $386 million).
46
OPERATING EXPENSES
Store operating expenses as a percentage of total net revenues decreased 70 basis
$150 million to the increase in total net
points. As a percentage of company-operated
revenues in fiscal 2013, primarily due to higher
store revenues, store operating expenses
product sales to and royalty revenues from our
decreased 90 basis points, primarily driven
licensees, as a result of improved comparable
by sales leverage in our Americas segment
store sales and the opening of 843 net new
(approximately 90 basis points) and store
licensed stores over the past 12 months. CPG,
portfolio optimization initiatives in Europe
foodservice and other revenues increased $184
that began in the fourth quarter of fiscal 2012
million, primarily driven by increased sales of
(approximately 50 basis points). This was
CONSOLIDATED RESULTS OF OPERATIONS (in millions)
partially offset by the addition of Teavana and continued investment in our emerging brands (approximately 60 basis points).
expenses (approximately 20 basis points). Income from equity investees increased
reflects the accrual we recorded as a result of the conclusion of the arbitration with Kraft
$41 million, primarily due to increased income
Arbitration. This charge includes $2,227.5
Other operating expenses as a percentage
from of our joint venture operations in Japan
million in damages and $556.6 million in
of total net revenues decreased 10 basis points.
and China, as well as improved performance
estimated interest and attorneys’ fees.
As a percentage of non-company operated
from our North American Coffee Partnership
The combination of the above resulted in
revenues, other expenses decreased 70 basis
joint venture, which produces bottles, and
an operating loss of $325.4 million and an
points, driven by sales leverage (approximately
distributes our ready-to-drink beverages.
operating margin of (220) basis points.
40 basis points) and decreased marketing
Litigation charge of $2,784.1 million
Starbucks Annual Report
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OPERATING EXPENSES
OTHER INCOME AND EXPENSES Net interest income and other increased $29 million over the prior year, primarily due to gains on the sale of the equity in our Chile and Argentina joint ventures in the fourth quarter of fiscal 2013 (approximately $45 million) and in Mexico in the second quarter of fiscal 2013 (approximately $35 million). These gains were partially offset by the absence of additional income recognized in the prior year associated with unredeemed gift cards following a court ruling related to state unclaimed property laws (approximately $29 million). Also offsetting the gains were unfavorable mark-to-market adjustments in fiscal 2013 compared to favorable mark-to-market adjustments in fiscal 2012 from derivatives used to manage our risk of commodity price fluctuations (approximately $24 million).
48
Result of Operations Fiscal 2012-2013
Income taxes for fiscal year 2013 resulted
OTHER INCOME AND EXPENSES
in an effective tax rate of 103.8% compared to 32.8% for fiscal year 2012. The change in our effective tax rate was primarily due to the impact of the litigation charge associated with the Kraft arbitration in fiscal 2013. For additional information on the impact to our fiscal 2013 effective tax rate from the litigation charge, see the consolidated financial statements. Excluding the impact of the litigation charge, the effective tax rate for fiscal year 2013 decreased slightly compared to fiscal 2012 primarily due to benefits from releasing certain tax reserves in fiscal 2013 and a further benefit in fiscal 2013 primarily relating to state income tax expense adjustments for returns filed in prior years. These items were partially offset by a decrease in tax benefits relating to coffee procurement in the current year.
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SEGMENT INFORMATION — AMERICAS
REVENUES
OPERATING EXPENSES
Americas total net revenues for fiscal
Cost of sales including occupancy costs as a
2013 increased $1.1 bil. or 11%, primarily due
percentage of total net revenues decreased 80
to increased revenues from company operated
basis points, primarily due to store initiatives
stores (contributing $961 million) and licensed
in order to reduce waste (approximately 40
stores (contributing $90 million).
basis points) and lower commodity costs
The increase in company-operated store revenues was driven by an increase in comparable store sales (7%, or approximately
50
Result of Operations Fiscal 2012-2013
(approximately 30 basis points), driven by a decrease in coffee costs. Store operating expenses as a percent
$676 million) and incremental revenues
of total net revenues (as well as a percentage
from 276 net new company-operated store
of company-operated store revenues
openings over the past year (approximately
decreased 80 basis points, primarily driven by
$273 million). The increase in licensed stores
sales leverage (approximately 60 basis points).
revenue was due to higher product sales to and
General and administrative expenses as a
royalty revenues from our licensees as a result
percentage of total net revenues increased 40
of improved comparable store sales and the
basis points primarily due to the costs related
opening of 404 net new licensed stores
to our October Global Leadership Conference
over the past 12 months.
(approximately 20 basis points).
RESULTS OF OPERATIONS FOR THE AMERICAS (in millions)
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SEGMENT INFORMATION — EMEA
REVENUES
occupancy costs resulting from our store
EMEA total net revenues for fiscal 2013
portfolio optimization initiatives in Europe
increased $19 million, or 2%, over fiscal 2012.
that began in the fourth quarter of fiscal
Licensed stores revenue grew $51 million,
2012 (approximately 120 basis points) and a
or 36%, due to increased product sales to
reduction to the estimated asset retirement
and higher royalty revenues from licensees,
obligations of our store leases in the region
primarily from the opening of 129 net new
in fiscal 2013 (approximately 70 basis points).
licensed stores over the past 12 months and
These improvements were partially offset by
improved comparable store sales. This growth
the impact of the shift in composition of our
was largely offset by a decline of $36 million
store portfolio in the region to more licensed
in company-operated stores revenue resulting
stores, which have a lower gross margin.
from our store portfolio optimization which began in the prior year.
Store operating expenses as a percentage of total net revenues decreased 320 basis points. As a percentage of companyoperated
52
Result of Operations Fiscal 2012-2013
OPERATING EXPENSES
store revenues, store operating expenses
Cost of sales including occupancy costs as a
decreased 190 basis points, primarily from
percentage of total net revenues decreased
our store portfolio optimization initiatives
140 basis points, primarily due to lower
(approximately 120 basis points).
RESULTS OF OPERATIONS FOR EMEA (in millions)
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53
SEGMENT INFORMATION — CAP
REVENUES
130 basis points, primarily driven by company-
China/Asia Pacific total net revenues for fiscal
operated store growth (approximately
2013 increased $196 million, or 27%, primarily
170 basis points) as product sales through
due to increased revenues from company-
company-operated stores have higher gross
operated stores (contributing $183 million),
margins than product sales to licensees.
driven by the opening of 240 net new stores
Store operating expenses as a percentage
over the past 12 months (approximately $129
of total net revenues increased 200 basis
million) and a 9% increase in comparable store
points due primarily to new store growth.
sales (approximately $43 million). Licensed
As a percentage of company-operated
store revenues contributed $13 million to the
store revenues, store operating expenses
increase in total net revenues, mainly from
increased 90 basis points due to a change in
increased royalty from and product sales to
classification of certain operating costs that
licensees, driven by the opening of 348 net
were included in general and administrative
new licensed stores over the past 12 months.
expenses (approximately 50 basis points) and other operating expenses (approximately 40
54
Result of Operations Fiscal 2012-2013
OPERATING EXPENSES
basis points) in the prior year. Other operating
Cost of sales including occupancy costs as a
expenses as a percent of total net revenues
percentage of total net revenues decreased
decreased 150 basis points.
RESULTS OF OPERATIONS FOR CHINA/ASIA PACIFIC (in millions)
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SEGMENT INFORMATION — ALL OTHER SEGMENTS
RESULTS OF OPERATIONS FOR ALL OTHER SEGMENTS (in millions)
All Other Segments includes Teavana, Seattle’s Best Coffee, Evolution Fresh, and Digital Ventures.
56
Result of Operations Fiscal 2012-2013
CHANNEL DEVELOPMENT REVENUES Channel Development total net revenues for fiscal 2013 increased $129 million, or 10%, primarily due to increased sales of single serve products (approximately $116 million).
OPERATING EXPENSES Cost of sales as a percentage of total net revenues decreased 220 basis points, primarily due to lower coffee costs (approximately 250 basis points). Other operating expenses as a percentage of total net revenues decreased 60 basis points, due to lower marketing outlay (approximately 20 basis points) and increased sales leverage (approximately 20 basis points). The above changes contributed to an increase in operating margin of 290 basis points.
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57
SUMMARIZED QUARTERLY FINANCIAL INFORMATION (unaudited; in millions, except EPS)
* The fourth quarter of fiscal 2013 includes a pretax charge of $2,784.1 million resulting from the conclusion of the arbitration with Kraft.
58
Summarized Quarterly Financial Information
FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES INVESTMENT OVERVIEW
short-term investment portfolio are certificates
$150 million may be used for issuances of
Starbucks cash and short-term investments
of deposit placed through an account registry
letters of credit.
were $3.2 billion and $2.0 billion as of Sept.
service, with maturities ranging from 91 days
29, 2013 and Sept. 30, 2012, respectively.
to one year. The principal amounts of the
working capital, capital expenditures and other
As of Sept. 29, 2013, approximately $994.4
individual certificates of deposit do not exceed
corporate purposes, including acquisitions
million of cash was held in foreign subsidiaries.
the Federal Deposit Insurance Corporation
and share repurchases, and is currently set
Of our cash held in foreign subsidiaries,
limits. Our portfolio of long-term available for
to mature on February 5, 2018. Starbucks
$527.4 million is denominated in the US
sale securities consists predominantly of high
has the option, subject to negotiation and
dollar. We actively manage our cash and
investment-grade corporate bonds, diversified
agreement with the related banks, to increase
short-term investments in order to internally
among industries and individual issuers.
the maximum commitment amount by an
The 2013 credit facility is available for
additional $750 million. Borrowings under
fund operating needs domestically and internationally, make scheduled interest and
BORROWING CAPACITY
the 2013 credit facility will bear interest
principal payments on our borrowings, and
Our previous $500 million unsecured, revolving
at a variable rate based on LIBOR, and, for
return cash to shareholders through common
credit facility (the “2010 credit facility”) was
US dollar-denominated loans under certain
stock cash dividend payments and share
set to mature in November 2014. In the
circumstances, a Base Rate (as defined in
repurchases. Our short-term investments
second quarter of fiscal 2013, we replaced the
the 2013 credit facility), in each case plus an
consisted predominantly of US Treasury
2010 credit facility with a new $750 million
applicable margin. The applicable margin
securities, commercial paper, corporate bonds,
unsecured, revolving credit facility (the “2013
is based on the better of (i) the Company’s
and US Agency securities. Also included in our
credit facility”) with various banks, of which
long-term credit ratings assigned by Moody’s
Starbucks Annual Report
59
and Standard & Poor’s rating agencies, and (ii)
60
Under our commercial paper program, as
commercial paper programs. As of September
the Company’s fixed charge coverage ratio,
approved by our board of directors, we may
29, 2013 and September 30, 2012, a total of
pursuant to a pricing grid set forth in the 2013
issue unsecured commercial paper notes up to
$21 million and $18 million, respectively, in
credit facility. The current applicable margin is
a maximum aggregate amount outstanding at
letters of credit were outstanding under the
0.795% for Eurocurrency Rate Loans and 0.00%
any time of $1 billion, with individual maturities
credit facility.
for Base Rate Loans. The 2013 credit facility
that may vary, but not exceed 397 days from
contains provisions requiring us to maintain
the date of issue. Amounts outstanding
of 10-year 3.85% Senior Notes due in October
compliance with certain covenants, including
under the commercial paper program are to
2023, in an underwritten registered public
a minimum fixed charge coverage ratio,
be backstopped by available commitments
offering. Interest on the notes is payable semi
which measures our ability to cover financing
under our credit facility. Currently, we may
annually on April 1 and October 1 of each
expenses. As a result of the arbitrator’s ruling
issue up to $729 million under our commercial
year, commencing April 1, 2014. As discussed
on the Kraft litigation, which is discussed
paper program (the $750 million committed
further in Note 3 to the consolidated financial
further in Note 15 to the consolidated financial
credit facility amount, less $21 million in
statements included in Item 8 of Part II of this
statements included in Item 8 of Part II of
outstanding letters of credit). The proceeds
10-K, during the third quarter of fiscal 2013
this 10- K, the credit facility was amended on
from under commercial paper program may
we entered into forward-starting interest rate
November 15, 2013 to exclude the impact of
be used for working capital needs, capital
swap agreements to hedge the variability in
the litigation charge, including the impact
expenditures and other corporate purposes,
cash flows due to changes in the benchmark
on our fixed charge coverage ratio. As of
including acquisitions and share repurchases.
interest rate related to these Senior Notes. We
September 29, 2013, we were in compliance
During fiscal 2013 and fiscal 2012, there were
cash settled these swap agreements during the
with each of these covenants, as amended.
no borrowings under the credit facility or
fourth quarter of fiscal 2013 at the time of the
Summarized Quarterly Financial Information
In September 2013, we issued $750 million
pricing of the $750 million in Senior Notes. The
commercial dispute relating to a distribution
generated from operations and existing cash
resulting net gains from these agreements are
agreement we previously held with Kraft.
and short-term investments both domestically
included in accumulated other comprehensive
As a result of the arbitration proceedings,
and internationally will be sufficient to finance
income and will be amortized as a reduction
Starbucks was ordered to pay Kraft $2.23
capital requirements for our core businesses in
to interest expense on the consolidated
billion in damages plus prejudgment interest
those respective markets as well as shareholder
statements of earnings over the life of these
and attorneys’ fees. We have estimated
distributions for the foreseeable future.
Senior Notes.
prejudgment interest and attorneys’ fees to
The indentures under which our $550 million
We consider the majority of undistributed
be approximately $557 million. We expect
earnings of our foreign subsidiaries and equity
of 10-year 6.25% Senior Notes and our $750
to fund our payment to Kraft through the
investees as of September 29, 2013 to be
million of 10-year 3.85% Senior Notes were
use of available cash on hand in the US and
indefinitely reinvested and, accordingly, no US
issued also require us to maintain compliance
anticipated additional issuance of debt.
income and foreign withholding taxes have
with certain covenants, including limits on
We expect to use additional available
been provided on such earnings. We have not,
future liens and sale and leaseback transactions
cash and short-term investments, including
nor do we anticipate the need to, repatriate
on certain material properties. As of September
additional potential future borrowings under
funds to the US to satisfy domestic liquidity
29, 2013, we were in compliance with each of
the credit facility and commercial paper
needs; however, in the event that we need to
these covenants.
program, to invest in our core businesses,
repatriate all or a portion of our foreign cash
including new product innovations and related
to the US we would be subject to additional
USE OF CASH
marketing support, as well as other new
US income taxes, which could be material. We
As discussed further in the consolidated
business opportunities related to our core
do not believe it is practical to calculate the
financial statements, the arbitration for a
businesses. We believe that future cash flows
potential tax impact of repatriation, as there
Starbucks Annual Report
61
is a significant amount of uncertainty around
Other than the expected payment to
the calculation, including the availability and
Kraft and normal operating expenses, cash
2013, we declared a cash dividend of $0.26 per
amount of foreign tax credits at the time,
requirements for fiscal 2014 are expected to
share to be paid on November 29, 2013 with an
tax rates in effect, and other indirect tax
consist primarily of new company-operated
expected payout of $196 million.
consequences associated with repatriation.
stores; capital expenditures for remodeling and
We may use our available cash resources to
During fiscal years 2013 and 2012, we
refurbishment of, and equipment upgrades
repurchased 11 million and 12 million shares
make proportionate capital contributions to
for, existing company-operated stores; systems
of common stock, respectively, or $544 million
our equity method and cost method investees.
and technology investments in the stores and
and $593 million, respectively, under share
We may also seek strategic acquisitions to
in the support infrastructure; and additional
repurchase authorizations. The number of
leverage existing capabilities and further
investments in manufacturing capacity Total
remaining shares authorized for repurchase at
build our business in support of our growth
capital expenditures for fiscal 2014 are
September 29, 2013 totaled 26.4 million.
agenda. Acquisitions may include increasing
expected to be approximately $1.2 billion.
our ownership interests in our equity method
62
respectively. In the fourth quarter of fiscal
During each of the first three quarters
CASH FLOWS
and cost method investees. Any decisions
of fiscal 2012, we declared and paid a cash
Cash provided by operating activities was
to increase such ownership interests will be
dividend to shareholders of $0.17 per share.
$2.9 billion for fiscal year 2013, compared to
driven by valuation and fit with our ownership
In the fourth quarter of fiscal 2012 and each
$1.8 billion for fiscal year 2012. The increase
strategy. Significant new joint ventures,
of the first three quarters of fiscal 2013
was primarily due to increased earnings,
acquisitions and/or other new business
we declared a cash dividend of $0.21 per
excluding the accrued litigation charge, and
opportunities may require additional
share. Cash dividends paid in fiscal 2013 and
improvements in working capital accounts,
outside funding.
2012 totaled $629 million and $513 million,
primarily driven by a decrease in inventories
Summarized Quarterly Financial Information
and an increase in accounts payable. Cash used by investing activities totaled $1.4
CONTRACTUAL OBLIGATIONS Our contractual obligations and borrowings as of September 29, 2013, and the timing and
billion for fiscal years 2013, compared to $974
effect that such commitments are expected to have on our liquidity and capital requirements
million for fiscal year 2012. The increase was
in future periods (in millions):
primarily due to cash paid to acquire Teavana and increasing capital expenditures, primarily for remodeling and renovating existing company-operated stores and opening new retail stores, offset by a net increase in cash received from investment securities. Cash used by financing activities for fiscal year 2013 totaled $108 million, compared to $746 million for fiscal year 2012. The decrease
(1) Income tax liabilities for uncertain tax positions were excluded as we are not able to make a reasonably
was primarily due to the net cash proceeds
reliable estimate of the amount and period of related future payments. As of Sept. 29, 2013, we had $91.1
from the fiscal 2013 issuance of long-term
million of gross unrecognized tax benefits for uncertain tax positions.
debt, partially offset by an increase in cash
(2) Amounts include direct lease obligations, excluding any taxes, insurance and other related expenses.
returned to shareholders through higher
(3) Purchase obligations include agreements to purchase goods or services that are enforceable and legally
dividend payments in fiscal 2013. Starbucks
binding on Starbucks and that specify all significant terms. Green coffee purchase commitments comprise
expects to fund these commitments with
96% of total purchase obligations.
operating cash flows generated.
(4) Debt amounts include principal maturities and scheduled interest payments on our long-term debt.
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CONSOLIDATED STATEMENTS OF EARNINGS (in millions, except per share data)
66
Consolidated Statements of Earnings
TOTAL NET REVENUES
CPG, foodservice, etc. Licensed Company-operated
11% 9% 79%
TOTAL OPERATING EXPENSES
Other
3%
Depreciation/Amortization
4%
General/Administrative
6%
Store
28%
Litigation
18%
Cost of Sales
41%
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CONSOLIDATED STATEMENTS OF INCOME (in millions)
68
Consolidated Statements of Income
TOTAL LIABILITIES
2012
$3,104.7 million
2013
$7,034.4 million
TOTAL ASSETS
TOTAL EQUITY
2012
$8,219.2 million
2013
$11,516.7 million
2012
$5,114.5 million
2013
$4,482.3 million
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CONSOLIDATED BALANCE SHEETS (in millions, except per share data)
70
Consolidated Balance Sheets
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CONSOLIDATED STATEMENTS OF CASH FLOWS (in millions)
72
Consolidated Statements of Cash Flows
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CONSOLIDATED STATEMENTS OF EQUITY (in millions)
74
Consolidated Statements of Equity
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REVENUES BY PRODUCT TYPE
76
Additional Consolidated Data
REVENUES BY GEOGRAPHIC AREA
Other
11%
Other
Packaged Coffees
15%
United States 11,415.0 million
3,477.2 million
Food
16%
Beverages
58%
FINANCIAL INFORMATION FOR OUR REPORTABLE OPERATING SEGMENTS (in millions)
Starbucks Annual Report
77
NOTES
DESCRIPTION OF BUSINESS
operating expenses, which pertain primarily
We purchase and roast high-quality coffees
to corporate administrative functions that
that we sell, along with handcrafted coffee and
support the operating segments but are not
tea beverages and a variety of fresh food items,
specifically attributable to or managed by any
through our company-operated stores. We also
segment, are presented as a reconciling item
sell a variety of coffee and tea products and
between total segment operating results
license our trademarks through other channels
and consolidated financial results. Additional
such as licensed stores, grocery and national
details on the nature of our business and our
foodservice accounts.
reportable operating segments are included in
In this report, Starbucks Corporation
the Consolidated Financial Statements.
(together with its subsidiaries) is referred to as “Starbucks,” the “Company,” “we,” “us” or “our.” We have four reportable operating
78
Notes to Consolidated Financial Statements
PRINCIPLES OF CONSOLIDATION The consolidated financial statements reflect
segments: 1) Americas, inclusive of the US,
the financial position and operating results of
Canada, and Latin America; 2) Europe, Middle
Starbucks, including wholly owned subsidiaries
East, and Africa (“EMEA”); 3) China / Asia Pacific
and investees that we control. Investments in
(“CAP”) and 4) Channel Development. Teavana,
entities that we do not control, but have the
Seattle’s Best Coffee, Evolution Fresh and
ability to exercise significant influence over
our Digital Ventures business are included in
operating and financial policies, are accounted
All Other Segments. Unallocated corporate
for under the equity method. Investments in
entities in which we do not have the ability
future asset retirement obligations, and
accounts on a daily basis as checks are
to exercise significant influence are accounted
inventory reserves; assumptions underlying
presented for payment. Under this system,
for under the cost method. Intercompany
selfinsurance reserves and income from
outstanding checks are in excess of the cash
transactions and balances are eliminated.
unredeemed stored value cards; and the
balances at certain banks, which creates book
potential outcome of future tax consequences
overdrafts. Book overdrafts are presented as
FISCAL YEAR END
of events that have been recognized in the
a current liability in accounts payable on the
Our fiscal year ends on the Sunday closest
financial statements. Actual results may differ
consolidated balance sheets.
to September 30. Fiscal years 2013, 2012 and
from these estimates and assumptions.
CASH & CASH EQUIVALENTS
SHORT-TERM & LONG-TERM INVESTMENTS
ESTIMATIONS & ASSUMPTIONS
We consider all highly liquid instruments
Our short-term and long-term investments
Preparing financial statements in conformity
with a maturity of three months or less at the
consist of investment grade debt securities
with accounting principles generally accepted
time of purchase to be cash equivalents. We
all of which are classified as available-for-
in the United States of America (“GAAP�)
maintain cash and cash equivalent balances
sale. Also included in our available-for-sale
requires management to make estimates and
with financial institutions that exceed federally
investment portfolio are certificates of
assumptions that affect the reported amounts
insured limits. We have not experienced any
deposit placed through an account registry
of assets, liabilities, revenues and expenses.
losses related to these balances and we
service. Available-for-sale securities are
Examples include, but are not limited to,
believe credit risk to be minimal.
recorded at fair value, and unrealized
2011 included 52 weeks.
estimates for asset and goodwill impairments, stock-based compensation forfeiture rates,
Our cash management system provides for the funding of all major bank disbursement
holding gains and losses are recorded, net of tax, as a component of accumulated
Starbucks Annual Report
79
other comprehensive income. Available-for-
method. Purchases and sales are recorded on a
Coffee branded products through licensing
sale securities with remaining maturities
trade date basis.
agreements. Sales of coffee, tea, ready-to-drink
of less than one year and those identified
We also have a trading securities portfolio, which is comprised of marketable
warehouse club stores are generally recognized
to be used to fund operations within one
equity mutual funds and equity exchange-
when received by the customer or distributor,
year are classified as short term. All other
traded funds. Trading securities are recorded
depending on contract terms. Revenues
available-for-sale securities, including all of our
at fair value with unrealized holding gains and
are recorded net of sales discounts given to
auction rate securities, are classified as long
losses included in net earnings.
customers for trade promotions and other
term. Unrealized losses are charged against
incentives and for sales return allowances, which are determined based on historical
determined to be other than temporary. We
CPG, FOODSERVICE, & OTHER REVENUES
review several factors to determine whether
CPG, foodservice and other revenues primarily
to manufacturers that produce and market
a loss is other than temporary, such as the
consist of packaged coffee and tea as well as a
Starbucks and Seattle’s Best Coffee branded
length andextent of the fair value decline, the
variety of ready-to-drink beverages and single-
products through licensing agreements are
financial condition and near term prospects of
serve coffee and tea products to grocery,
generally recognized when the product is
the issuer, and whether we have the intent to
warehouse club and specialty retail stores,
received by the manufacturer or distributor.
sell or will likely be required to sell before the
sales to our national foodservice accounts, and
License fee revenues from manufacturers
securities anticipated recovery, which may
revenues from sales of products to and license
are based on a percentage of sales and are
be at maturity. Realized gains and losses are
fee revenues from manufacturers that produce
recognized on a monthly basis when earned.
accounted for using the specific identification
and market Starbucks and Seattle’s Best
National foodservice account revenues are
net earnings when a decline in fair value is
80
beverages and related products to grocery and
by management at the time of purchase
Notes to Consolidated Financial Statements
patterns. Revenues from sales of products
recognized when the product is received by
remitting balances to government agencies
as a reduction in revenue at the time the Stars
the customer or distributor.
under unclaimed property laws, card balances
are earned, based on the value of Stars that are
may then be recognized in the consolidated
projected to be redeemed.
STORED VALUE CARDS
statements of earnings, in net interest
Revenues from our stored value cards,
income and other. For the fiscal years ended
MARKETING & ADVERTISING
primarily Starbucks Cards, are recognized when
September 29, 2013, September 30, 2012,
Our annual marketing expenses include many
redeemed or when the redemption, based on
and October 2, 2011, income recognized on
components, one of which is advertising costs.
historical experience, is deemed to be remote.
unredeemed stored value card balances was
We expense most advertising costs as they are
Outstanding customer balances are included in
$33.0 million, $65.8 million, and $46.9
incurred, except for certain production costs
deferred revenue on the consolidated balance
million, respectively.
that are expensed the first time the advertising
sheets. There are no expiration dates on our
Customers in the US, Canada, the UK and
campaign takes place.
stored value cards, and we do not charge
Germany who register their Starbucks Card
any service fees that cause a decrement to
are automatically enrolled in the My Starbucks
$277.9 million and $244.0 million in fiscal 2013,
customer balances. While we will continue
Rewards™ program and earn reward points
2012, and 2011, respectively. Included in these
to honor all stored value cards presented for
(“Stars�) with each purchase. Reward program
costs were advertising expenses, which totaled
payment, management may determine the
members receive various benefits depending
$205.8 million, $182.4 million and $141.4
likelihood of redemption to be remote for
on the number of Stars earned in a 12-month
million in fiscal 2013, 2012, and 2011.
certain cards due to long periods of inactivity.
period. The value of Stars earned by our
In these circumstances, if management also
program members towards free product is
determines there is no requirement for
included in deferred revenue and recorded
Marketing expenses totaled $306.8 million,
Starbucks Annual Report
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82
EARNINGS PER SHARE
internal labor and overhead in some cases.
production and distribution facilities is included
Basic earnings per share is computed based
Depreciation of property, plant and equipment,
in cost of sales including occupancy costs on
on the weighted average number of shares of
which includes assets under capital leases,
the consolidated statements of earnings.
common stock outstanding during the period.
is provided on the straight-line method over
The costs of repairs and maintenance are
Diluted earnings per share is computed based
estimated useful lives, generally ranging from
expensed when incurred, while expenditures
on the weighted average number of shares
2 to 15 years for equipment and 30 to 40 years
for refurbishments and improvements that
of common stock and the effect of dilutive
for buildings. Leasehold improvements are
significantly add to the productive capacity
potential common shares outstanding during
amortized over the shorter of their estimated
or extend the useful life of an asset are
the period, calculated using the treasury stock
useful lives or the related lease life, generally
capitalized. When assets are retired or sold,
method. Dilutive potential common shares
10 years. For leases with renewal periods at
the asset cost and related accumulated
include outstanding stock options and RSUs.
our option, we generally use the original lease
depreciation are eliminated with any remaining
Performance-based RSUs are considered
term, excluding renewal option periods, to
gain or loss recognized in net earnings.
dilutive when the related performance
determine estimated useful lives. If failure
criterion has been met.
to exercise a renewal option imposes an
COMPANY-OPERATED STORE REVENUE
economic penalty to us, we may determine
Company-operated stores revenues are
PROPERTY, PLANT & EQUIPMENT
at the inception of the lease that renewal is
recognized when payment is tendered at
Property, plant and equipment are carried
reasonably assured and include the renewal
the point of sale. Company-operated store
at cost less accumulated depreciation. Cost
option period in the determination of the
revenues are reported net of sales, use or
includes all direct costs necessary to we
appropriate estimated useful lives. The
other transaction taxes that are collected from
acquire and prepare assets for use, including
portion of depreciation expense related to
customers and remitted to taxing authorities.
Notes to Consolidated Financial Statements
LICENSED STORE REVENUE
licensing fees are recognized when new
if it is more likely than not that the tax
Licensed stores revenues consist of product
licensed stores are opened. Royalty revenues
position will be sustained on examination
sales to licensed stores, as well as royalties
based upon a percentage of reported sales
by the relevant taxing authorities, based
and other fees paid by licensees to use the
and other continuing fees, such as marketing
on the technical merits of our position.
Starbucks brand. Sales of coffee, tea and
and service fees, are recognized on a monthly
The tax benefits recognized in the financial
related products are generally recognized upon
basis when earned.
statements from such a position are measured based on the largest benefit that
shipment to licensees, depending on contract terms. Shipping charges billed to licensees are
INCOME TAXES
has a greater than 50% likelihood of being
also recognized as revenue, and the related
We compute income taxes using the asset
realized upon ultimate settlement. Starbucks
shipping costs are included in cost of sales
and liability method, under which deferred
recognizes interest and penalties related to
including occupancy costs on the consolidated
income taxes are provided for the temporary
income tax matters in income tax expense.
statements of earnings.
differences between the financial statement carrying amounts and the tax basis of our
FOREIGN CURRENCY TRANSLATION
licensed stores are recognized upon substantial
assets and liabilities. We routinely evaluate
Our international operations generally
performance of services for new market
the likelihood of realizing the benefit of our
use their local currency as their functional
business development activities, such as initial
deferred tax assets and may record a valuation
currency. Assets are translated at exchange
business, real estate and store development
allowance if, based on all available evidence, we
rates. Resulting translation adjustments are
planning, as well as providing operational
determine that some portion of the tax benefit
recorded as a component of accumulated
materials and functional training courses for
will not be realized. We recognize the tax
other comprehensive income on the
opening new licensed retail markets. Store
benefit from an uncertain tax position only
consolidated balance sheets.
Initial nonrefundable development fees for
Starbucks Annual Report
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SEGMENT REPORTING
4) Global Consumer Products Group. In the
operating expenses noted above, we revised
Segment information is prepared on the same
second quarter of fiscal 2012, we renamed our
our prior period financial information to reflect
basis that our ceo, who is our chief operating
Global Consumer Products Group segment
comparable financial information for the new
decision maker, manages the segments,
“Channel Development.”
segment structure and reporting changes.
evaluates financial results, and makes key
Historical financial information presented
operating decisions. Beginning with the first
we decentralized certain leadership functions
herein reflects these changes. There was no
quarter of fiscal 2012, we redefined our
in the areas of retail marketing and category
impact on consolidated net revenues, total
reportable operating segments to align with
management, global store development and
operating expenses, operating income, or net
the three-region leadership and organizational
partner resources to support and align with the
earnings as a result of these changes.
structure of our retail business that took effect
respective operating segment presidents. In
at the beginning of fiscal 2012. The three-
conjunction with these moves, certain general
2013, we removed corporate expenses from
region structure includes: 1) Americas, inclusive
and administrative and depreciation and
Other. Other is now referred to as All Other
of the US, Canada, and Latin America; 2)
amortization expenses associated with these
Segments and includes Teavana, Seattle’s
Europe, Middle East, and Africa (“EMEA”); and
functions, which were previously reported as
Best Coffee and Evolution Fresh, as well as
3) China / Asia Pacific (“CAP”).
unallocated corporate expenses within “Other,”
our Digital Ventures business. Unallocated
are now reported within the respective
corporate operating expenses, which pertain
2012, we revised our operating segments from
reportable operating segments to align with
primarily to corporate administrative functions
1) US, 2) International, and 3) Global Consumer
the regions which they support.
that support the operating segments but are
Beginning with the first quarter of fiscal
Products Group to these four reportable segments: 1) Americas, 2) EMEA, 3) CAP, and
84
Effective at the beginning of fiscal 2013,
Notes to Consolidated Financial Statements
Concurrent with the change in reportable operating segments and realignment of certain
Beginning in the second quarter of fiscal
not specifically attributable to or managed by any segment, are presented as a reconciling
item between total segment operating results
focused selection of merchandise through
CHANNEL DEVELOPMENT
and consolidated financial results. While our
company-operated stores and licensed stores.
Channel Development operations sell a
consolidated results are not impacted, our
Certain markets within EMEA operations are in
selection of packaged coffees as well as a
historical segment financial information has
the early stages of development and require a
selection of premium Tazo® teas globally.
been revised to be consistent with the current
more extensive support organization, relative
Channel Development operations also
presentation.
to the current levels of revenue and operating
produce and sell a variety of ready-to-drink
income, than Americas.
beverages, Starbucks- and Tazo- single
AMERICAS
serve products, and Starbucks Refreshers™
Americas operations sell coffee and other
CHINA/ASIA PACIFIC
beverages. The US food service business,
beverages, complementary food, packaged
China /Asia Pacific operations sell coffee
which is included in the Channel
coffees, single serve coffee products and a
and other beverages, complementary food,
Development segment, sells coffee and
focused selection of merchandise through
packaged coffees, single serve coffee
other related products to institutional
company-operated stores and licensed stores.
products and a selection of merchandise
foodservice companies.
The Americas segment is our most mature
through company-operated stores and
business and has achieved significant scale.
licensed stores. Certain markets within China /
ALL OTHER SEGMENTS
Asia Pacific operations are in the early stages
All Other Segments includes Teavana, Seattle’s
EUROPE, MIDDLE EAST, AND ASIA
of development and require a more extensive
Best Coffee and Evolution Fresh, as well as our
EMEA operations sell coffee and other
support organization, relative to the current
Digital Ventures business.
beverages, complementary food, packaged
levels of revenue and operating income,
coffees, single serve coffee products and a
than Americas.
Starbucks Annual Report
85
SUPPLEMENTAL BALANCE SHEET INFORMATION (in millions) Other merchandise held for sale includes, among other items, serveware and tea Inventory levels vary due to seasonality, commodity market supply and price changes. As of September 29, 2013, we had committed to purchasing green coffee totaling $588 million under fixed-price contracts and an estimated $294 million under price-to-befixed contracts. As of September 29, 2013, approximately $0.3 million of our price-to-befixed contracts were effectively fixed through the use of futures contracts. Price-to-be-fixed contracts are purchase commitments where by the quality, quantity, delivery period, and other negotiated terms are agreed upon, but the date, and therefore the price, at which the base “C� coffee commodity price will be fixed has not yet been established. For these
86
Notes to Consolidated Financial Statements
INVENTORIES (in millions)
seller has the option to “fix” the base “C”
6.25% Senior Notes (“the 2007 notes”) due in
REVOLVING CREDIT FACILITY AND COMMERCIAL PAPER PROGRAM
coffee commodity price prior to the delivery
August 2017, in an underwritten
Our previous $500 million unsecured, revolving
date. Until prices are fixed, we estimate the
registered public offering. Interest on the 2007
credit facility (the “2010 credit facility”) was
total cost of these purchase commitments.
notes is payable semi-annually on February 15
set to mature in November 2014. In the
We believe, based on relationships established
and August 15 of each year. As
second quarter of fiscal 2013, we replaced the
with our suppliers in the past, the risk of non-
of September 29, 2013 and September 30,
2010 credit facility with a new $750 million
delivery on such commitments is remote.
2012, the carrying value of the 2007 notes,
unsecured, revolving credit facility (the “2013
types of contracts, either Starbucks or the
In August 2007, we issued $550 million of
Starbucks Annual Report
87
credit facility”) with various banks, of which
and Standard & Poor’s rating agencies, and (ii)
a maximum aggregate amount outstanding at
$150 million may be used for issuances of
the Company’s fixed charge coverage ratio,
any time of $1 billion, with individual maturities
letters of credit.
pursuant to a pricing grid set forth in the 2013
that may vary, but not exceed 397 days from
credit facility. The current applicable margin is
the date of issue. Amounts outstanding under
working capital, capital expenditures and other
0.795% for Eurocurrency Rate Loans and 0.00%
the commercial paper program are to be
corporate purposes, including acquisitions
for Base Rate Loans. The 2013 credit facility
backstopped by available commitments under
and share repurchases, and is currently
contains provisions requiring us to maintain
our credit facility. Currently, we may issue up
set to mature in February 2018. Starbucks
compliance with certain covenants, including
to $729 million under our commercial paper
has the option, subject to negotiation and
a minimum fixed charge coverage ratio,
program (the $750 million committed credit
agreement with the related banks, to increase
which measures our ability to cover financing
facility amount, less $21 million in
the maximum commitment amount by an
expenses. As a result of the arbitrator’s ruling
outstanding letters of credit).
additional $750 million. Borrowings under
on the Kraft litigation, the credit facility was
The proceeds from borrowings under our
the 2013 credit facility will bear interest
amended on November 15, 2013 to exclude
commercial paper program may be used for
at a variable rate based on LIBOR, and, for
the impact of the litigation charge, including
working capital needs, capital expenditures
US dollar-denominated loans under certain
the impact on our fixed charge coverage
and other corporate purposes, including
circumstances, a Base Rate (as defined in
ratio. As of September 29, 2013, we were in
acquisitions and share repurchases. During
the 2013 credit facility), in each case plus an
compliance with each of these covenants.
fiscal 2013 and fiscal 2012, there were
The 2013 credit facility is available for
applicable margin. The applicable margin
88
Under our commercial paper program, as
no borrowings under the credit facility or
is based on the better of (i) the Company’s
approved by our board of directors, we may
commercial paper programs. As of September
long-term credit ratings assigned by Moody’s
issue unsecured commercial paper notes up to
29, 2013 and September 30, 2012, a total of
Notes to Consolidated Financial Statements
$21 million and $18 million, respectively, in
August 2017, in an underwritten registered
respectively. In fiscal 2013, 2012, and 2011,
letters of credit were outstanding under the
public offering. Interest on the 2007 notes
$10.4 million, $3.2 million, and $4.4 million,
revolving credit facility.
is payable semi-annually on February 15 and
respectively, of interest was capitalized for
LONG-TERM DEBT
August 15 of each year. As of September 29,
asset construction projects.
2013 and September 30, 2012, the carrying
SHAREHOLDERS’ EQUITY
In September 2013, we issued $750 million of 10-year 3.85% Senior Notes (“the 2013 notes”) due October 2023, in an underwritten registered public offering. Interest on the 2013 notes is payable semi-annually on April 1 and October 1 of each year, commencing April 1, 2014. As discussed in Note 3, we entered into forward-starting interest rate swap agreements related to this debt issuance that effectively locked in the benchmark interest rate, resulting in an effective borrowing cost of 2.86%. As of September 29, 2013, the carrying value of the 2013 notes, recorded on the consolidated balance sheets, was $749.8 million. In August 2007, we issued $550 million of 6.25% Senior Notes (“the 2007 notes”) due in
value of the 2007 notes, recorded on the consolidated balance sheets, was $549.7 million and $549.6 million, respectively. The indentures under which the 2013 notes and the 2007 notes were issued also require us to maintain compliance with certain covenants, including limits on future liens and sale and leaseback transactions on certain material properties. As of September 29, 2013 and September 30, 2012, we were in compliance with each of these covenants.
INTEREST EXPENSE
In addition to 1.2 billion shares of authorized common stock with $0.001 par value per share, we have authorized 7.5 million shares of preferred stock, none of which was outstanding at September 29, 2013. Included in additional paid-in capital in our consolidated statements of equity as of September 29, 2013 and September 30, 2012 is $39.4 million related to the increase in value of our share of the net assets of Starbucks Japan at the time of its initial public stock offering in fiscal 2002.
Interest expense, net of interest capitalized, was $28.1 million, $32.7 million, and $33.3 million in fiscal 2013, 2012 and 2011,
Starbucks Annual Report
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91
MARKET INFORMATION
92
Senior Leadership Team
Starbucks common stock is traded on the
The company’s U.S. Securities and Exchange
NASDAQ Global Select Market (“NASDAQ”),
Commission filings may be obtained without
under the symbol SBUX. The following table
charge and can asses it in the Investor Relations
shows the quarterly high and low sale prices
section of the company’s website at http://
per share of Starbucks common stock for each
investor.starbucks.com, at http://sec.gov,
quarter during the last two fiscal years and the
or by making a request to Investor Relations
quarterly cash dividend declared per share of
through the address, phone number or
its common stock during the periods indicated:
website listed below.
STARBUCKS COFFEE COMPANY
ANNUAL MEETING OF SHAREHOLDERS
UPDATED FINANCIAL INFORMATION
Investor Relations, Mailstop: EX4
March 19, 2014, 10:00 a.m. PDT
Please visit http://investor.starbucks.com
2401 Utah Avenue South
Marion Oliver McCaw Hall
to find the latest financial information publicly
Seattle, WA 98134
Seattle, Washington
available for the company.
Phone: (206) 318-7118
Live webcast at: http://investor.starbucks.com
investorrelations@starbucks.com
Keurig, the Cup and Star design, Keurig
GLOBAL RESPONSIBILITY
Brewed, K-Cup, and the Keurig brewer trade
Starbucks is committed to being a deeply
dress are trademarks of Keurig, Incorporated,
INDEPENDENT AUDITORS
responsible company in the communities
used with permission. K-Cup® packs for use in
Deloitte & Touche LLP
where it does business around the world.
Keurig® K-Cup® brewing systems.
http://investor.starbucks.com
The programs and goals that address these
TRANSFER AGENT
commitments are integral to the company’s
Computershare
overall business strategy and can be reviewed
PO Box 43078
in the annual Global Responsibility report.
Providence, RI 02940-3078
Please see Starbucks fiscal 2013 Global
Phone: (888) 835-2866
Responsibility Report, available online
https://www-us.computershare
this spring at http://www.starbucks.com/
.com/investor
responsibility/global-report.
Starbucks Annual Report
93
SIGNATURES
Pursuant to the requirements of Section 13
connection therewith, with the Securities
or 15(d) of the Securities Exchange Act of 1934,
and Exchange Commission, granting unto
the registrant has duly caused this report to
said attorneys-in-fact and agents, and each
be signed on its behalf by the undersigned,
of them, full power and authority to do and
thereunto duly authorized.
perform each and every act and thing requisite and necessary to be done in connection
POWER OF ATTORNEY
therewith, as fully to all intents and purposes
Know all persons by these presents, that
as such person might or could do in person,
each person whose signature appears below
hereby ratifying and confirming all that said
constitutes and appoints Howard Schultz
attorneys-in-fact and agents, or any of them or
and Troy Alstead, and each of them, as such
their or such person’s substitute or substitutes,
person’s true and lawful attorneys-in-fact and
may lawfully do or cause to be done by virtue
agents, with full power of substitution and
thereof. Pursuant to the requirements of the
resubstitution, for such person and in such
Securities Exchange Act of 1934, this report has
person’s name, place and stead, in any and all
been signed below by the following persons on
capacities, to sign any and all amendments
behalf of the registrant and in the capacities
to this Report, and to file the same, with all
indicated as of November 18, 2013.
exhibits thereto, and other documents in
94
Board of Directors
/s/ Howard Schultz
/s/ Kevin R. Johnson
/s/ Javier G. Teruel
Chairmain, president, and executive chief officer
Director
Director
/s/ Troy Alstead
/s/ Olden Lee
/s/ Myron E. Ullman, III
Chief financial officer and group
Director
Director
/s/ William W. Bradley
/s/ Joshua Cooper Ramo
/s/ Craig. E Weatherup
Director
Director
Director
/s/ Robert M. Gates
/s/ James G. Shennan, Jr.
Director
Director
/s/ Mellody Hobson
/s/ Clara Shih
Director
Director
president of Global Business Services
Starbucks Annual Report
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BOARD OF DIRECTORS
Howard Schultz
Mellody Hobson
STARBUCKS CORPORATION
ARIEL INVESTMENTS, LLC
Chairman, president and chief
President
executive officer
96
Board of Directors
William W. Bradley
Kevin R. Johnson
ALLEN & COMPANY LLC
JUNIPER NETWORKS, INC
Managing director
Retired chief executive officer
Robert M. Gates
Olden Lee
Former United States Secretary
PEPSICO, INC
of Defense
Retired executive
Joshua Cooper Ramo
Javier G. Teruel
KISSINGER ASSOCIATES, INC
COLGATE-PALMOLIVE CO
Vice chairman
Retired vice chairman
James G. Shennan, Jr.
Myron E. Ullman, III
TRINITY VENTURES
JCPENNY CO, INC
General partner emeritus
Chief executive officer
Clara Shih
Craig E. Weatherup
HEARSAY SOCIAL, INC
PEPSI-COLA, CO
Chief executive officer
Retired chief executive officer
Starbucks Annual Report
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SENIOR LEADERSHIP TEAM
98
Senior Leadership Team
Howard Schultz
John Culver
Chairman, president and
Group president, Starbucks Coffee China
chief executive officer
and Asia Pacific, Channel Development
Troy Alstead
Clifford Burrows
Chief financial officer and group
Group president, Starbucks Coffee
president, Global Business Services
Americas, EMEA, and Teavana
Marissa Andrada
Michael Conway
Senior vice president, Global
Executive vice president, Global
Partner Resources
Channel Development
Adam Brotman
Curtis Garner
Executive vice president, chief
Executive vice president, chief
digital officer
information officer
Jeff Hansberry
Arthur Rubinfeld
Blair Taylor
President, Starbucks Coffee
Chief creative officer, president, Global
Executive vice president, chief community
China and Asia Pacific
Innovation and Evolution Fresh retail
officer and Global Partner Resources
Lucy Lee Helm
Matthew Ryan
Vivek Varma
Executive vice president, general
Executive vice president, global chief
Executive vice president, Public Affairs
counsel and secretary
strategy officer
Deverl Maserang
Marissa Andrada
Executive vice president, Global
Senior vice president, Global
Supply Chain
Partner Resources
Sharon Rothstein
Craig Russell
Executive vice president, global chief
Senior vice president, Global Coffee
marketing officer
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