The Kelli Grant Group
Concierge Level Real Estate
Our Commitment
I understand that choosing a real estate agent isn’t a decision to be made lightly. That is why my team and I are invested in delivering the five-star level of support you deserve. The following is our commitment of service. It’s a deeper look into what you can expect and the standards we uphold.
Thank you for taking the time to get to know our team, and our unique offering. Whatever your decision, we wish you the very best on your real estate journey.
AUTHENTICITY & HONESTY: You can expect transparency in our communication and feedback throughout the real estate process. Our goal is to get you the best possible financial outcome, and that means being open and honest with you at all times.
PERSISTENCE: We won’t rest easy until you’ve accomplished your goals. No circumstance is too complex or challenging for us to tackle. We will continue to work and think outside-the-box to makes your dreams a reality.
COMPASSION: We understand that real estate transactions often come alongside major life transitions. We are here to support you in any way we can to ease any stress in your journey.
PARTNERSHIP: Our team is your support system through and through. This is a partnership and we are committed to working together, communicating proactively, and helping you complete the necessary steps in order to reach the finish line.
Kelli Grant
Meet Kelli Grant
Kelli is a Certified Luxury Home Marketing Specialist and Certified Resort & SecondProperty Specialist. Kelli is revered as a seasoned, discreet professional.
Prior to launching her real estate career, Kelli led a software company focused on providing local home builders and contractors with a unified system. During that time, Kelli was a member of the Arizona Contractor’s Association, Construction Financial Management Association, and served on the Board of Directors for the National Association of Women in Construction.
Today, Kelli is one of nation’s top real estate agents, and a previous member of the KW Sports + Entertainment Division, an invitation-only community of vetted agents aligned within Keller Williams Realty,
In 2024, Kelli was invited to be a TV Host for an EMMY-nominated and Telly award-winning national TV show about lifestyle, culture and real estate, The American Dream. Having grown up in Phoenix, Kelli cherishes this opportunity to share all that Arizona has to offer.
Her success in the industry is without dispute. Kelli has been the recipient of many awards for her consistent success, including being named among America’s Top 100 Real Estate Agents®. Kelli supports multiple local non-profits including Phoenix Children’s Hospital. Kelli and Melissa are extremely dedicated to fundraising and increasing awareness through their annual Ignite Hope event. Kelli is also passionate about the Fresh Start Women’s Foundation which provides education, resources, and support for women in the community. Kelli has served as a mentor and led skill-building workshops over the years.
Certified Luxury Home Marketing Specialist
Certified Resort & Second Home Property Specialist
Certified Real Estate Negotiator
Top Agent Network Certified Member
Institute for Luxury Home Marketing Member
REALM Member
Meet the Team
Melissa Howe
“A large part of my role is educating out-of-town buyers about Phoenix and our real estate market and providing resources to help make their transition as easy as possible while they are selling a home, buying a home, moving their families and starting a new job,” says Melissa, whose own mother was a top real estate agent for over 30 years. “It is in my blood—I have always loved real estate.”
Prior to her career in real estate, Melissa served as a concierge manager at the Hyatt Scottsdale, regularly handling all manner of client requests. After obtaining her license, Melissa served as an assistant for a number of Scottsdale’s top-producing local agents for more than a decade, learning key skills first-hand from some of the best in the business. In 2012, Melissa joined the Kelli Grant Group and began making her mark on the local real estate scene.
In her spare time, Melissa volunteers as a “Big Sister” with Big Brothers Big Sisters of America, a role she has held since 2013. A tireless community supporter, Melissa also supports the Phoenix Children’s Hospital and served as tour director for the Heart of Scottsdale tour, where she helps set up the event for local agents to showcase their new listings for sale.
Certified Resort & Second Home Property Specialist Certified Real Estate Negotiator
Meet the Team
Gina Mure
Gina joined the Kelli Grant Group in 2021 and fits in with the team perfectly with her huge heart, genuine nature, spirit of giving back, and quirky sense of humor.
Gina Mure was born in Chicago and moved to Arizona in 1987. For over 20 years Gina has promoted and helped her husband grow their company, Peak One Builders & Restoration, into the award-winning business that it is today.Based in Scottsdale and veteran-owned, Peak One is a top-rated luxury home builder that is committed to five-star quality. Peak One is also a leading builder of certified energy-star-rated homes and zero-energy-ready custom homes.
Gina is connected to a wide array of people and loves to be a part of ‘inspiring joyful connections’. Gina trains horses, gives riding lessons, pony rides, has a dog swimming business, and is an actor and singer. With over 30 years of equine experience under her cowboy hat, she is an Equine Property Specialist who has lived in the Rio Verde Foothills for 15 years. Gina has had twelve pacemakers in her life due to a rare heart condition. One of her goals is to share her story with more heart patients and inspire others to live life to the fullest. www.GinasHeart.com
Brittney Sears
e Kelli Grant Group, playing ess, and staying up-to-date
Our Unique Approach
Our concierge-level service is customized to each client. We go far beyond what’s expected of us to deliver exceptional experiences and results.
We are your real estate team, your project managers, and your support system. No two clients are the same — which is why we create a bespoke strategy based on your goals. We take pride in anticipating your needs and making you comfortable through every stage.
Family Transition Specialists: We are deeply experienced in ensuring caring and compassionate journeys for families facing challenging circumstances, including senior transitions, downsizing, and more.
Resort & Second Home Specialists: We regularly assist out-of-towners fulfill their desert dreams! Our structured process eases the path to purchasing from afar, and helps sellers reach a wider network of far-flung buyers.
Local Area & Luxury Experts: We leverage our deep market knowledge and industry connections to maximize opportunities and timing to your benefit.
What Our Clients Are Saying
“Our experience was phenomenal. We had the best experience working with Melissa and Kelli. From the awesome For Sale Sign to the most professional and organized process and procedures! They put 110% into everything they did for us. Our house sold in about 1 hour at full asking price. We are so happy and blessed that we worked with Kelli Grant Group! Thank you!”
— Rick B.
“Kelli and Melissa have amazing attention to details, incredible market knowledge, fabulous negotiating skills. They are always accessible and willing to help with anything that involves a home purchase. They looked at several houses with me and have in-depth knowledge of the various communities. Moving is always a stressful situation, but Melissa and Kelli were always there for support, suggestions, and guidance. It was such a pleasure to work with them and I will be highly recommending them to friends.”
— Kathy S.
“My family are everything to me so when my parents and cousin needed to sell their homes I put them in Kelli and Melissa’s capable hands. I was not disappointed. From pre-listing, to negotiating, to post closing these women went above and beyond. They found someone to help my parents pack when they were overwhelmed and took care of all the staging for my cousins who were on the east coast. These women are the perfect blend of professionals with empathy and heart. I can’t recommend them enough!”
— Nicole C.
“Melissa & Kelli have been fabulous to work with in the sell of our home. In interviewing potential realtors, we chose Melissa & Kelli over a realtor that we have known and worked with in the past and loved. We chose Melissa & Kelli because they truly listened to our situation and showed that their experience really meshed with the path we wanted to follow. They worked tirelessly to make the whole process less daunting. They are very responsive and incredibly knowledgeable and interfaced extensively with the buyer's, their agent, structural engineers, inspectorsetc. You can't go wrong with Melissa & Kelli!!”
- Rebecca B.
“This is our third purchase with Kelli, Melissa and their team. As always, the research is detailed and sound, markets are always considered, and the service excellent. My husband and I are big fans and would recommend them for anyone who wants an authentic realtor looking to really partner with you.”
— Vivian C.
“Kelli and Melissa are AMAZING! We listed and sold our house within one week! Plus, they helped us find our new home within a short amount of time. They helped us price the house correctly and paid a lot of attention to detail and follow through. They are very professional, prompt when returning calls, and FUN to work with! THANK YOU.”
— Adrienne S.
Working with Us as a Seller
We set our sellers up to get the best possible result from the very start. As soon as you begin working with us, we’ll jumpstart this plan.
Phase I: 2-4 weeks prior to going LIVE
Align on plan to generate maximum interest at the Pricing Consultation
Showcase your property in best possible light and wow buyers. First impressions are everything!
Professional photography completed, plus video and aerial if applicable
Provide recommendations to prep property, e.g. rearrange furniture, minimize furniture or décor, paint a wall, replace a light, etc.
Launch ‘Coming Soon’ campaign to build anticipation
Property goes live to the public 2-3 days prior to the Open House Launch Event
Property goes in MLS as “Coming Soon” to attract local real estate agents and their buyers
Continue building buyer interest with social media and premarketing efforts
PHASE II: Going LIVE
Neighbors receive invitation to a VIP Preview, so they can tell family and friends who are looking for a home like yours
Online advertising targets demographics and geographic locations most likely to purchase a home like yours
PHASE III: The Open House Launch Event
STRATEGY
Pre-marketing efforts culminate in this exciting event with a house full of people
Educate potential buyers on the area or neighborhood
If community amenities nearby, we request they are unlocked or open during the 2-hour event for potential buyers
Potential buyers experience a lively event that leaves them with a positive impression of the home
THE NEGOTIATIONS
Get the right buyer to the closing table
RELATIONSHIPS MATTER.
We have earned a reputation in the community for being true professionals with strong communication, organization, and a streamlined approach to the closing table.
Goal is to create a thriving and inviting "homey" experience
Talk through appraisals, inspections, cash down, other terms and contingencies
Carefully review every aspect of the offers to land best possible outcome
The Buyer Experience
Determine Ideal Offer
Consultation
Discuss your preferences, goals, budget and timeline to develop a clear strategy for your purchase
Network Outreach
Reach out to our network of agents and partners to identify potential off-market properties for view
Financing Prep
Advise on procuring a pre-qualification letter or proof of funds to ensure strength of offer letters during search
Guide and advise you on optimized price and terms before submitting offer to listing agents
Home Search
Identify and share properties that fit your criteria, arrange private showings, accompany to open houses, and contact listing agents for detail
“I cannot think of a better duo than Melissa and Kelli! We have worked with them as both buyers and sellers and have nothing but positive things to say. Melissa knows the Valley inside and out and provides really in-depth knowledge of neighborhoods. She also has an incredible knack for understanding what you're looking for - even if you can't articulate it well! She went above and beyond spending a lot of time with us to make sure we bought the perfect house in the perfect location! Kelli did an incredible amount of research ensuring we weren't overpaying as a buyer and were priced right as a seller. As sellers, we had multiple offers (nearly 20!) and Kelli organized them in an easy-toread format and then provided insight into which she would recommended and why. Overall, I cannot think of a better team to work with. They both prioritize their clients and ensure the process is FUN!! I cannot thank them enough for all they've done for us!”
- Samantha P.
Submit & Negotiate Offer
Work to obtain the best price and terms for you while preparing any counteroffers
Securing Financing & Appraisal
Work with lender to order appraisal and complete underwriting process within the timeline necessary
Closing Day
Oversee walkthrough and ensure final loan paperwork is completed to streamline closing process
Inspections
Help to arrange recommended inspections and negotiate potential repairs with sellers
Start Your Next Chapter
“Kelli Grant and her team have been the best experience I have ever had. Throughout my life I have sold five different homes and have also bought real estate land. My experience up until now has never been complementary of not only my realtors but the buyers or sellers realtors involved... Any Realtor could sign you up, present you offers, and follow through but Kelli thinks outside the box and goes above and beyond putting together an appraisal package that not only justifies the selling price but educates the appraisers to the different nuances that each builder brings to their neighborhood thus insuring a valid appraisal. It is also not about the commission with Kelli..
Suffice to say without going into details that she will do whatever she has to do to get her client the most money she could. Kelli does not just keep bankers hours…. An example of this is while discussing certain details at 9 o’clock on a Sunday night with my wife, I pick up the phone to get the answer from Kelli and she answers it gladly. And if she doesn’t know the answer she’ll find out right away and get right back to you. She and her entire team get to know the buyers and the sellers get them together before the closing and actually create friendships during the most stressful time and making the whole process manageable and successful. I cannot emphasize enough how important it would be for any of you who are thinking of buying or selling to call Kelli first. Thank you for all you are doing for my family Kelli!”
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Richard Z.
Case Study: Hyper-Targeted Listing Campaign Attracted 6 Offers Over Premiere Weekend
Paradise Valley
Listed at $2,100,000
Closed at $2,175,000
Located in the exclusive Country Club Acres neighborhood in Paradise Valley, this gorgeous home was constructed back in 1971. Although the owners completed a structural renovation in 2006, the property required interior updates and repairs for leaks, etc. The Kelli Grant Team toured the property and completed a market assessment based on our Paradise Valley experience and expertise. After identifying the ideal buyer persona, we created and executed a targeted pre-listing marketing campaign.
Results:
In a slow market in which properties were averaging months on the market, we received six offers during opening weekend. The property successfully closed above the asking price at $2,175,000.
After Staging & Renovation Before
Case Study: Staging & Renovation Recommendations Led to a Successful Sale
Scottsdale
Originally Listed at $1,625,000
Sold at $1,700,000
Located in the prestigious 85255 zip code of Scottsdale, this impressive property was originally listed at $1,625,000. The owners were living in their primary home on the east coast and, at first, were not looking to invest in the painting and staging we recommended. After several open houses and comprehensive marketing, the property was removed from the market after four months.
Results:
Given the initial learnings, the owners proceeded with our recommended painting and staging updates. As a result, the property was re-listed and successfully sold for $1,700,000.
Case Study: Cost-Efficient Renovation Recommendations
Increased the Sale Price By $100,000
Phoenix
Nestled in the Sonoran Foothills gated community, this unique property is a rare TW Lewis semi-custom basement home, but did not sell immediately as hoped. After a comprehensive analysis, our team recommended kitchen and master bath updates with minimum budget required.
Results:
With our cost-efficient recommendations, the owner was able to maximize the impact of the $40,000 in renovations. The home sold for $100,000 more — paying for the renovations while also increasing the profit margin.
Case Study: Remote Home Owners
Benefited From Our Concierge Service & Expertise
Scottsdale
Listed at $1,800,000
Closed at $2,100,000
This Scottsdale Mountain property was a second-home to a Canadian couple unable to return to Arizona. We managed the entire process inside and outside the transaction — from getting their personal belongings packed up to scheduling contractors and staging the furniture. With consideration of the homeowners’ desired short timeline and after extensive research, we strategically priced and launched an aggressive pre-listing marketing campaign.
Results:
The surrounding community had multiple homes on the market for three months or more, and yet, these homeowners were hoping for a much faster timeline. Our infamous launch event attracted over 100 visitors, resulting in multiple offers out the gate. It sold for over the asking price during the opening weekend!
Case Study: Identified Buyers & Completed Sale Without Going to Market
Phoenix
When we initially met with these Phoenix-area sellers, they were exploring a sale but not yet ready to move. We met sporadically over the next five years, providing guidance around renovations aimed at increasing their return.
When they were ready to sell, they expressed their disinterest in holding showings and open houses. They preferred to set and accept a fair and attractive price. We reached out to our networks and database to identify buyers who would fit the ideal buyer profile.
Results:
We identified a buyer relocating their family to Arizona from Colorado. The sellers had raised a family in the home, and were delighted by the prospect of another family moving in. Our buyer client purchased the home at the seller’s desired price before it even hit the market. Best yet, the buyers and sellers remain friends to this day. How about that for a happily ever after?
Case Study: Successfully Marketed & Maximized Exposure for a Home with Restrictive HOA Rules
Superstition Mountain Golf Club
Due to the location inside a country club community, this listing required an atypical marketing strategy. The HOA restrictions included strict guidance around signage, showings, broker open houses, and open houses, causing limited opportunity for exposure for this property and others for sale in the community. In response, we launched an aggressive online marketing campaign including online ads and direct outreach.
Results:
Through targeted marketing messaging, we were able to find a buyer who was perfect for this property. It would serve as one of many part-time homes throughout the country for the buyer. They were thrilled with the unique floor-plan, the impeccable views, the club amenities, and the vicinity to their kids and grandkids. We closed this sale at asking price, while representing both the happy buyer and seller!
More Than Just Real Estate
Our greatest joy is building meaningful relationships with our clients that extend well beyond the transaction. We look forward to staying connected, celebrating with you at our client appreciation events, and joining forces to give back to our community through our volunteer efforts.
