Embarqmail Email Not Sending
Toll-free: 1-855-531-3731
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Do you remember life before email? It might have been a simpler time, but these days, it's just plain difficult to get anything done without email. Particularly when you can't send or receive messages. On the upside, sometimes these kinds of troubles are easy to remedy.
Start with these suggestions: 1. 2. 3.
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Verify your Internet connection is working. If it's not working, there are 4 things you can do to fix it. Make sure you're using the correct email server settings. Read "How to setup your email to go through POP3 and SMTP" for how-to information. Confirm your password is working. You can do this by quickly signing into your CenturyLink email account. Remember, passwords are case sensitive. If your password isn't working, reset it. Confirm you don't have a security conflict caused by your firewall and/or antivirus software. To see if this is the problem, temporarily disable your security software, but remember to turn it back on when you're done testing. Try sending/receiving your email. If you are able to send/receive now, then you need to adjust/update your security software.
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Double check that your email box isn't full. If it is, you won't be able to send (or receive) emails until you make room. Check the size limit of your mailbox. ○
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centuryLink.net, elpasotel.net, embarqmail.com or q.com ■ Email size limit: 20MB ■ Send To limit: 100 contacts ■ Webmail send limit: 100 per hour ■ SMTP send limit: 500 per hour ■ IP based email send limit: 50 per 5 minutes Qwest.net ■ Email box size: 15MB ■ Email size limit: 10MB ■ Send To limit: 50 contacts ■ Send limit: 100 per hour
If you have reached your email box limit, delete messages to free up space for more email.
Tips for disabling antivirus software ●
If you're using Norton: ○ ○ ○
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Right click on the Norton icon in your system tray (lower right hand corner of the screen) Select Disable and then choose Duration. Click OK.
If you're using other antivirus software: ■ ■
Search for "how to temporarily disable antivirus" on the web. Look for instructions that are trusted, reliable and applicable to the software that's installed on your machine. And/or, contact the company that provides your antivirus protection.
Embarqmail Email is Still Not Working
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We hope our solution worked for your problem. If it didn’t call our technical support to assistance. Our technical support will provides 100% solutions for any problems you have based on Embarqmail Email. Our toll-free number is 1-855-531-3731. Lines are open 24/7.
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