2024 New Employee Handbook

Page 1

Kelowna

Yacht Club

New Employee Handbook 2024

The History of KYC

During the fall of 1945, a small group of boating enthusiasts were interested in the future of boating and formed the Kelowna Yacht Club (“KYC", "Club”) to promote safe family boating on Okanagan Lake. At this time there were no docks or launch ramps into the lake. The first boat lunch was built in 1945, located where the moorage basin currently is. In the first few years, there were just over 60 members of the KYC.

The first clubhouse was located at 1414 Water Street, where Stuart Park has since been developed. The original clubhouse and the moorage basin went through a number of expansions and renovations to accommodate the demand for moorage and the popularity of joining the Club. In 2013, it was decided that a new clubhouse was required and it was replaced with what you see today, the larger modern design of the building was inspired by a large ship. When standing on the second floor deck out the main doors you will notice the nautical details and the alignment of the building was created to feel as though you are at the helm of a large ship.

Over the year the KYC facility has developed from a self-service with an honour payment system into a full-service yacht club with daily food and beverage offerings, daily and season features, and a vast number of special events throughout the year. The facility currently has a capacity of over 450 and operates with up to 120 full-time, part time and seasonal staff.

The Club operation is overseen by a member-elected Board of Directors, headed up by the Commodore. More details about the Board of Directors can be found on the next page.

Although the Club has changed a lot since 1945, the core values reaming the same. At the Kelowna Yacht Club, we are all about embracing the Lake Lifestyle.

KYC Board of Directors

COMMODORE

Michael Newcombe

Chair of the Board and sees that Bylaws, regulations and policies are enforced.

PAST COMMODORE

Tillman Hodgson

Acts in an advisory capacity to the Board based on their experience as Commodore.

VICE COMMODORE

Danny Foster

Assists the Commodore in the discharge of their duties.

REAR COMMODORE

Tod Alstad

Assists the Vice Commodore and the Commodore in their duties.

FLEET CAPTAIN

Rick Sudeyko

Assists the Vice, Rear, and Comm. in their duties. Supervises all sailboat activities.

STAFF CAPTAIN

Ryan Archambault

Assists the Vice, Rear, and Comm. in their duties. Supervises all powerboat activities.

DIRECTOR AT LARGE

Joe Danchuk

Represents the membership.

DIRECTOR AT LARGE

Perry Lewis

Represents the membership.

DIRECTOR AT LARGE

Anita Boehm

Represents the membership.

DIRECTOR AT LARGE

Cinzia Zotta Wendland

Represents the membership.

Lake Lifestyle

Our Core Values

To promote and encourage the development of boating.

To celebrate all that the lake and Club have to offer!

To create 'new ways; to include 'new people' to experience the Club, so that they enjoy "their KYC!"

To maximize ways that members and their guests, and even sometimes the public, can enjoy events, regattas, and other forms of entertainment.

MEMBER EXPERIENCE

STEWARDS OFTHELAKE LAKE LIFESTYLE

COMMUNITY

Where We Go from Here

Member Experience

Enhanced Programming

More Amenities

Long Term Facility Plan

Community

Volunteer Program

Brand Recognition

Strategic Partnerships

Our Company Structure

Financial Controller Member Services Manager Executive Director Accounting Clerks Human Resources Conference Services & Catering Manager Executive Chef Food & Beverage Manager Club Operations Manager Watersports & Ed Administrator Watersports Attendants Front of House Manager Front of House Staff/Galley Chef De Partie Banquets/Galley Watersports Supervisor Seasonal Dockhands Lead Dockhand Sales & Marketing Manager Member Services Coordinators Executive Coordinator Front Office Supervisor Social Media Coordinator Dock Master Watersports & Education Manager Moorage Coordinator Sailing School Assistant Member Lounge Supervisor Sous Chefs Back of House Staff Sailing School Instructors Department Head Senior Management Supervisor Staff

Our Team

Department Heads & Senior Management

Thom Killingsworth

Robert Boeckner

Caroline Bye

Kathleen Park

Pooya Ebrahim

Jeff Burns

Bassam Shmordok

Sarah Mooney

Nicole Kiatipis

Leona Smith (On Leave)

Laurianne Jackson

Tracey Duquette

Executive Director

Operations Manager

Member Services Manager

Financial Controller

Food & Beverage Manager

Executive Chef

Dockmaster

Sailing & Watersports Education M

Executive Coordinator

Sales & Marketing Manager

Communications & Business Devel

Human Resources Consultant

Let's Take Action Together

KYC ENVIRONMENTAL & SUSTAINABILITY PLAN 2020-2030

Waste Management

Climate Change

Reconciliation

Save Energy

Health & Safety

In 2020 KYC joined the efforts of the UN & other organizations to fight climate change & transform the global economy from:

Water Efficiency

SDG'S

Alliance & Partnerships

Culture People

UnderWater Life

The goal is 2030 to counteract the global warming effects before it is too late.

To achieve this, we are committed to these 2 programs:

Change is possible if we work together

Welcome to KYC's Green Team!

Click HERE to learn how you can support us

KYC 10
of 3 Interior Salish
Nlaka'pamux, Secwépemc
KYC acknowledges that the club is situated on the traditional territory
Nations: Syilx,

Pay Information

Time Off Requests

Time Sheets

Policies

Employee Documents

Profile Information

Tax Documents (T4)

OW's for New Team Members

& Human

some of the r:

TO LOGIN

You will be provided with your own unique login details to access your private Payworks account. Having troubles remembering your login details?

CUSTOMER ID

KYC staff use: B00547

KYCH staff use: B03946

Company Bulletins & Staff Benefits

PAYDAY

- Every two weeks and paid Friday by direct deposit. The cut-off for payroll is the Saturday before you get paid.

As an example, say payday is Friday, Feb. 11th, then the cut-off date would be Saturday, Feb. 5th.

POLICIES

- It is VERY important that you read all the policies. They are located under COMMUNICATION-COMPANY DOCUMENTS

when you sign into Payworks.

USER NAME

Use your 4-digit employee number

PASSWORD

Can't remember? Reset clicking 'Forgot Your Password'

If you have any issues or have any questions?

Contact Tracey by emailing: HR@kelownayachtclub.com

NEED to KNOW's for New Team Members

STAFF PERKS

Working at the Kelowna Yacht Club includes some awesome staff perks not only here at the Club, but many other places outside our doors. Below is a list of just some of the perks. For more details and a full list of KYC staff perks, visit Payworks for the link to the Staff Benefits page.

ON THE WATER

20% discount on select sailing and watersports programs

$75/hour powerboat rentals

50% discount on sailboat rentals

50% discount on paddleboard/kayak rentals and paddle programming

IN THE CLUBHOUSE

50% discount on F&B in the Member Lounge (excluding alcoholic beverages)

50% discount on F&B in The Galley Lakeside Cafe, all house-made food (excluding alcoholic beverages and sundry/confectionery items such as chips, snacks, sunscreen, etc.)

Discounted prices on KYC merchandise and clothing

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