events & training events & training

Call the Training Team for more details on 01604 490490 or 01908 733082 Or

email training@northants-chamber.co.uk

Sales & Marketing

Sales Meeting Skills

Date 20 September

Cost: Members £249 + VAT

Non-members £319 + VAT

During this half-day course, delegates will understand how to create and manage a sales plan. It will look at the importance of having a regular pipeline of leads, how to build this and use it to direct revenue into your business. By the end of the course, delegates will understand who their target market is, know how their business benefits them, and be confident in the value this gives. Delegates will prepare a sales plan to take away with them to use immediately.

Management & Personal Development

Conflict Management

Date: 5 September

Cost: Members £249 + VAT

Non-members £319 + VAT

This course helps you understand that the solution lies with you, not them. Changing what you do, what you say and how you say it, will create changes in the other person. Even if you don’t always get what you want, you will be driving what happens between the two of you, not them.

Assertiveness Skills

Date: 21 September

Cost: Members £249 + VAT

Non-members £319 + VAT

At some time or another, most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and can leave us feeling inadequate, stressed, and angry. This course identifies the behaviour patterns that lead to these situations. You will practise a new set of behaviour patterns to enable you to be in control in interpersonal situations.

Business Toolkit

Building Workplace Resilience (half-day)

Date: 5 September

Cost: Members £150 + VAT

Non-members £149 + Vat

This half-day course trains attendees to be able to administer an appropriate level of emergency first aid to anyone who is ill or injured in the workplace. The course teaches the appropriate level of first aid required in low-risk businesses under the HSE 1981 Legislation. In addition, as part of the course students are assessed to ensure they understand and would be able to fulfil the role of first aider within their workplace.

International Trade

Import Procedures including IP & OP (full-day)

Date: 12 September

Cost: Members £319 + VAT

Non-members £389 + VAT

The course provides an overview of the end-toend import process and reviews all the areas that would be applicable to a new supplier, to include country and supplier risk, payment risk etc. It will review documentation requirements and how to ensure goods are imported successfully to include duty payments and an overview of the available Special Procedures.

Customs Procedures and Documentation including Rules of Origin

Date: 27 September

Cost: Members £319 + VAT

Non-members £389 + VAT

This course provides further detail around the key information and documentation required for customs whilst also looking at the customs procedures and compliance requirements for successful International Trade.

It also covers detailed information on origin calculations and how this effects sales and purchases, whilst advising on what documentation maybe be required when importing/exporting.