March 2013
Special Bonus Issue
2013
Company Profiles
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Kerri Goodman-Small & Miles Small
Welcome to CoffeeTalk’s Company Profile Bonus Issue. This year we proudly feature our 23 Full Partner companies. • Add a Scoop™ by Smoothie Essentials™ • Alliance for Coffee Excellence • Asean Corporation, StalkMarket, Inc • BriteVision Media • Coffee Shop Manager • Costellini’s • Curtis • Daterra Coffee
• Diedrich Manufacturing, Inc.
• ShopKeep POS
• Dynamik Space
• UVu Lid Company
• FCStone, LLC / Coffee Network
• Weldon Flavorings
• finum by Riensch & Held GmbH & Co. KG • International Coffee Consulting • Java Jacket • Manitowoc Ice • oneVessel®/Vessel Drinkware
Click HERE to read detailed profiles of these industry leaders including key products, industry contributions and more. Thanks and enjoy!
• Pod Pack International, LTD. • RealCup™ by Mother Parker’s • Rocket Man Equipment • Scolari Engineering S.p.A. / Texpak Inc.
Want to know how to become a CoffeeTalk Full Partner? Email kerri@coffeetalk.com for full details.
WHO WE ARE Owners
Mailing Info
CEO/Publisher/Advertising Director Kerri Goodman-Small, ext 1 877.426.6410 | 206.795.4471 kerri@coffeetalk.com
Mail: HNCT, LLC 25525 77th Ave SW Vashon, WA 98070
Editor-in-Chief Miles Small, ext 2 206.795.2835 miles@coffeetalk.com
Phone: 206.686.7378 Fax: 866.373.0392 Web: www.coffeetalk.com
Editor
Disclaimer
Company Profiles Richard Stein rich@coffeetalk.com
CoffeeTalk does not assume the responsibility for validity of claims made for advertised products and services. We reserve the right to reject any advertising. Although we support copyrights and trademarks, we generally do not include copyright and trademark symbols in our news stories and columns.
International Development Rocky Rhodes 818.347.1378 rocky@coffeetalk.com
Design Print Design Marcus Fellbaum, ext 5 marcus@coffeetalk.com Web Design Justin Goodman, ext 6 justin@coffeetalk.com
Administrative Administrative Director, Accounting, Subscriptions Sandra Hundacker, ext 4 sandra@coffeetalk.com
Postmaster: Send address changes to HNCT, LLC, 25525 77th Ave SW, Vashon, WA 98070 Subscription: The cost of a subscription in the U.S. is $47.50 per year; in Canada, the cost is $72.00. Free to qualified industry professionals. Non-qualified requests may be rejected. Publisher reserves the right to limit the number of free subscriptions. For subscription inquiries, please call 206.686.7378 x1 or subscribe online at www. CoffeeTalk.com. Copyright © 2013, HNCT, LLC, All Rights Reserved
Professional Memberships
Contents
4 6 8
10 12 14 16 18 20 22 24 26
Company Profiles Asean Corporation, StalkMarket, Inc
5
Scolari Engineering S.p.A. / Texpak Inc.
7
ūVu Lid Company
9
finum by Riensch & Held GmbH & Co. KG
11
Java Jacket
13
RealCup™
15
Daterra Coffee
17
Diedrich Manufacturing, Inc.
19
Dynamik Space
21
Rocket Man Equipment
23
Weldon Flavorings
25
FCStone, LLC / Coffee Network
ShopKeep POS
BriteVision Media
Curtis
Manitowoc Ice
oneVessel®/Vessel Drinkware
Coffee Shop Manager
International Coffee Consulting
Pod Pack International, LTD.
Add a Scoop™ by Smoothie Essentials™ Alliance for Coffee Excellence
Costellini’s
“Stalkmarket is the leading supplier of 100% compostable plant-based coffee cups, lids, tableware, cutlery and food packaging. “Simple Elegance - 100% Compostable - It’s all we do!”
Company Profile
Asean Corporation, StalkMarket, Inc
Who is Stalkmarket?
A
sean Corporation, the parent of the Stalkmarket family of brands, (Stalkmarket, Jaya and Planet+) was founded in 1989, and today has grown into one of the leaders of offering only 100% BPI (Biodegradable Products Institute) certified compostable products to the coffee retail industry and food service in general. From the humble beginnings in Portland, Oregon, the company now services customers worldwide with its every growing list of all natural single use tableware.
Additionally, they are microwaveable & freezer safe. Another bonus is that they are oil & cut resistant. All Stalkmarket products are made utilizing either pre-consumer recycled fibers, or easily renewable plant based raw materials for all of its products. Coupled with their natural fully compostable end of life capabilities, they are one of the truly greenest and sustainable products on the market at prices that are competitive or on parity with the common standard poly products.
Many municipalities direct their wet garbage (food waste) into composting operations. Products are made from Bagasse, the natural cellouse fibers that remain after sugarcane has been processed to remove all the liquid “juice” from the sugarcane stalk. Natural fibers such as these will biodegrade in the presence of heat, moisture, oxygen and microorganisms that feed on the fibers as part of their normal diets. There are no synthetic fibers used in StalkMarket products. StalkMarket’s Jaya and Planet + products use polylactic acid (PLA) and other biopolymers, that are also made of sustainable plant materials and industrially compostable. Our products break down extremely quickly in commercial composters. Even if our products end up in a landfill, they will still break down provided air and moisture are present, though the process may take significantly longer and greatly depends on how the landfill operates.
Key Advantages to Clients The Stalkmarket family not only has your hot beverage cup and lid needs covered, but also for the extras that your business may provide to your customers for their shop visit. Be it clear take containers, compostable cutlery, clear cups for those cold summer beverages, cold soda cups, hot soups, you name it, the list goes on. Stalkmarket is your partner to fill your needs for responsible single use tableware. 100% compostable. It is all we do. Call us today!
The company has maintained its focus on only offering the finest quality in products for the coffee industry, including the first ever BPI certified compostable hot cup lids for our Planet+ line. The lids make the use of standard Polystyrene and Polypropylene lids unnecessary for the coffee retailer who is striving to green up their own operations and moving away from the more petroleum based plastic resin products commonly found in the marketplace.
Key Products Stalkmarket paper tableware is made from 100% biodegradable compostable sugar cane fiber, a by-product of the sugar refining process. Our products are 100% tree and plastic free, made from sustainable resources, biodegradable, recyclable and home compostable. They are a natural alternative to styrofoam and plastics!
COMPANY NAME
Asean Corporation, StalkMarket, Inc.
Also, many users are finding that by switching to fully compostable and renewable material products, they themselves are less susceptible to price swings due to raising oil and gas prices, whereas all natural and compostable products, have shown over time to be much more steady in their pricing when compared the to larger fluctuations of petroleum based products.
Compostability StalkMarket products can be disposed of or composted. When there is food residue on the plate, container etc. disposal of our products into the wet garbage stream is preferred, or ideally in a commercial composting facility.
CONTACT
(503) 295-4977 www.stalkmarketproducts.com
Cup - Lids/Plugs/Stickers, Cups, Paper Products, Private Label, Restaurant/Foodservice
4
Company Profile
Scolari Engineering S.p.A./Texpak Inc.
Who is Scolari?
T
he experience that Scolari Engineering has developed in controlling coffee roasting factories is the outcome of many years at the service of our exacting customers. The main producers of coffee for quality and quantity use Scolari roasters.
Our production program includes: • Re-circulating air, drum style coffee roasters with up to 500 kg batch sizes • Green and roasted coffee multi-cells silos • Electronic weighting system emission • Cleaning and purifying system with catalyst • Station of bags or bulk reception with opening devices • Bucket, chain and disc conveyors as well as dense and dilute phase conveying • Circuits for dust collection • Electronic weighing system • Blending program for green coffee control • Modulating gas burner installed with long combustion chamber to purify and heat up the fumes before entering the pollution system • Extraordinary program for coffee temperature profile control • Blending program for roasted coffee control
Key Advantages to Clients
Scolari works hard to help its roastery customers through each step of the production process, to help them maintain high quality. At Scolari, control and consistency are the keys to quality coffee—and that’s where Scolari excels. It’s about taking care of the coffees to make a quality product, and that is Scolari’s biggest advantage. Operators or service personnel can view the online manual and printed copies are included with each major type of machinery. Additionally, one month prior to starting up the system, operators receive advanced training on how to use computers and software. Our technicians provide further training during installation and start-up, and remain on site for a period of effective operation to solve any problems. After a period of machine operation, technicians return to perform a check-up and to make sure that operators fully understand the system. Thanks to our modular designs, we get customers up and running quickly and keep them running thanks to a very robust design.
• Rolls grinders that connect with laser analyzer Scolari Engineering was started some years before World War II by Antonio Scolari when the family decided to buy a company that was roasting coffee and manufacturing roasters. After years of perfecting and fine-tuning, Scolari now offers some of the most advanced, exacting systems for controlling coffee in roasting factories. Scolari is focused on integrated roasting systems and cutting-edge technology. The company says it doesn’t solely sell a group of individual machines; they install a sophisticated “manufacturing system.” We provide the entire factory, from drop-off of the beans up to the inlet of a packaging machine. We design the factories and we can install. Today, Scolari is focused on integrated roasting systems and cutting-edge technology. Each machine can network with the surrounding machinery.
Key Products
Scolari produces green silos and computer driven coffee roasters, grinders and roasted storage systems.
• Ground coffee degassing silo with or without nitrogen • Lot tracking • Chaff compacting system
Greatest Strengths
Scolari is recognized in the industry for its innovation. In fact, when the IBM personal computer first came out, Scolari saw an opportunity the opportunity to drive a roaster control program on a PC. Now, the Scolari roasting systems are highly advanced on a technical level; the perfect blend of art and science. Scolari has more years in software than anyone, and their often updated, mature program has obvious benefits. Also, our programs and equipment have flexibility. We record all batches, and the software helps eliminate common errors that operators might make. Overall, when it comes to troubleshooting, Scolari machines are able to detect and flag the vast majority of faults, often before anyone is aware that a problem even exists. We have 2-way data integration with enterprise computer systems, local or remote.
COMPANY NAME
Scolari Engineering S.p.A./Texpak Inc.
CONTACT
(856) 988-5533 www.scolarieng.com
Roasting Equipment & Supplies
5
“iPad POS that Looks as Smart as it Performs.”
Company Profile ShopKeep POS
Who is Shopkeep POS? iPad Point of Sale that’s simpler AND smarter: Get up and running within minutes and use ShopKeep POS to manage your entire business. Train your employees faster and make better decisions with our robust suite of easy-to-understand ClearInsight® Reports. The company’s founder is a former coffee shop owner who knows what you want in a point of sale system. ShopKeep POS provides the best customer care in the business and the ability to choose your own credit card processor (unlike some other POS systems). ShopKeep POS knows you’re serious about your coffee shop business and works hard every day to empower you to succeed and grow.
Key Products Ringing up sales is just the beginning. The ShopKeep POS iPad point of sale system creates robust reports about all aspects of your coffee shop’s business, streamlines your inventory management, and helps you understand exactly what you need to do to succeed and grow. Merchants have used ShopKeep POS to help them re-organize merchandise, create new menu items that appeal to their customers, increase sales, and open more stores.
Now with Modifiers
ShopKeep POS just made your job a lot simpler and your pricing a lot more transparent with our recently launched modifiers feature. Whether it be adding an extra espresso shot or holding the whipped cream, the new modifiers feature allows you to customize orders right on your iPad register. Plus, each add on can have different prices (or no extra charge) preprogrammed into the register. You also get access to a modifiers report in the BackOffice so you can see how much revenue is coming from modifiers
COMPANY NAME
Shopkeep POS
and which ones are the best sellers. Best of all, the modified order prints directly to your remote kitchen printer saving a lot time and stress. New Time Clock
The time clock feature is about exactly that— helping you save money by being smart with your time. Every small business owner knows how challenging it can be to manage staff. After listening to the needs of merchants, ShopKeep POS has integrated a time clock feature to track the hours employees work. Your staff can clock in and clock out, thus inputting their hours directly into ShopKeep POS. Then from the BackOffice, accessible from any web browser, you can easily export and send the reports to your accountant and/or payroll manager. Employees do not need to be logged into the register to punch in and out. Plus, you can adjust employee hours in your BackOffice in case of errors. This new feature will help you save time and eliminates the need to use another time tracking application to manage your business.
Greatest Strengths Created by a merchant: ShopKeep POS was created by Jason Richelson, a former owner of multiple coffee shops, who knows what it’s like to stand behind the counter. According to Jason, “When I look at other iPad POS systems out there it’s clear to me that these folks have never stood behind a cash register. They don’t really understand what retailers want to see, the numbers they want to see, where they want to see them, and how they want to see them.” Richelson adds, “I do understand. So when a retailer tries ShopKeep POS they get it and they know that this is what they have been looking for.”
Choose your own credit card processor
ShopKeep POS believes in giving merchants the ability to make the choices they need with their POS system to run their business smarter. Unlike other iPad point of sale systems that require you to use them as your credit card processor, ShopKeep POS allows you to use any processor you choose. New shop owners may want to negotiate the best rate they can find. Many shop owners that are switching to ShopKeep POS from another POS system want to stay with the processor they have had for years and ShopKeep POS makes that easy. And of course, if you don’t have a credit card processor at all, ShopKeep POS is more than happy to help get you set up with one that is right for your business. Cloud-based confidence and security
Never be afraid of going “off-line” again. ShopKeep POS lets you ring up sales in any situation and allows you to securely access all of your key data anywhere, any time across multiple stores. Plus, with an iPad POS system, the latest new features are always just a free quick app update away! Deeper relationships with your customers
Loyal customers are better for business and using our iPad POS, you can capture and keep your customers’ email addresses, helping you stay in touch with them regularly and build stronger relationships. Additional integrations with services like LevelUp offer easy-to-use loyalty programs.
Live, personal Customer Care
Jason also understands the importance of being able to get quick, friendly, and smart support when you need it and so he’s created the best customer care department in the business. Friendly and super-smart Customer Care Advisors are available 7 days per week via phone, online chat or email. Whether you have questions getting set up the first time, or need advice as a long-time user, ShopKeep POS Customer Care Advisors are personally there for you.
CONTACT
(800) 820-9814 www.shopkeep.com
POS - iPad Point Of Sale
6
“ūVu Lids is a revolutionary coffee lid that provides a safer, more user-friendly experience and environmental sensitivity than anything else on the market.”
Company Profile ūVu Lid Company
Who is ūVu?
Greatest Strengths
Key Advantages to Clients
o your lids stack up? ūVu introduces a better customer experience. Brainchild of founder David Weiss, the idea behind ūVu Lids was born in 1998 after Weiss unintentionally spilled coffee on his suit, despite having placed a lid on the cup. Today the ūVu lids brand sets itself apart from other products of its kind with environmentally friendly packaging, a two-fold safety design, and added security measures for fool-proof implementation.
Five breakthrough innovations protect users and the environment.
Take your brand to the next level. Don’t just become competitive in this industry, become an leader by making a commitment to consumer safety and sustainability. As a supplier of hot beverages, ūVu Lids offers a point of differentiation in a highly competitive industry, an elevated level of consumer safety, environmental sensitivity and sustainability and product innovation as the first to market with this revolutionary new design. The lids are colored to complement your brand. Go with conventional black or bolder hues to match your brand’s personality.
D
Double Inner Seal
The revolutionary two-fold safety design offers a double inner seal that holds the lid more securely in place: no leaks, even if the cup is tipped over. This not only benefits customers receiving their hot beverage, but it also ensures a safe delivery of the product in a drive thru line. Deep Reservoir
The deep reservoir helps prevent drips and spills— that means no more ruined clothes or dangerous burns.
A cold beverage lid is currently being developed and is scheduled to hit the market in early 2014.
Polypropylene Construct
The virgin polypropylene material is environmentally responsible and 100% recyclable to reduce landfill waste. Secure Snap Design
The ūVu Lid snaps tightly into place. You can hear it and feel it, confirming the security both visually and tactically.
Key Products Finally, a lid that will help avoid unintentional spills. It is happening daily at coffee shops and restaurants where coffee spills on the counter, floor, or even worse…on the customer. Many times the cause of these spillages is that the lids are not secured on the cup properly. And while spills can be bothersome and inconvenient, in some cases they can be dangerous. More than 70% of consumers in a recent survey said they experience a spill caused by an ill-fitting lid. There are more than 10 million reported claims of coffee spills. Every failed lid is a potential liability. The ūVu® Lid provides a safer and more secure customer coffee drinking experience than any other lid in the market today. The ūVu Lid is green, it’s safe and it’s smart. Manufactured in ecologically conscious polypropylene material, the lids are biodegradable and can be recycled along with paper cups—reducing overall contribution to landfills.
COMPANY NAME
ūVu Lid® Company
Synchronized Slots
Four small viewing slots enable the user to confirm a snug fit in one fast glance; there’s no guessing involved.
Additional Information ūVu seeks to make the world better and safe through innovation. From professorship roles at respected universities to management of the largest independent thermoforming testing facility in the country, the ūVu leadership team remains at the forefront of leading-edge research and product development. Universities and multi-national food manufacturers alike rely upon ūVu to help them educate tomorrow’s executives and produce future product lines and packaging. The firm’s fromconcept-to-final production expertise includes product design and development, prototype development, engineering, marketing, legal and patent development.
Industry Contributions Additionally, Virgin Polypropylene is petroleum based and currently features the lowest Carbon footprint of all materials being used by coffee lid manufacturers. Green Polypropylene is plantbased, features a negative carbon footprint and is 100% recyclable. The revolutionary new lid recently won the 2012 SCAA People’s Choice Award for Best New Packaging Product. Georgia Tech Research institute conducted a consumer product accessibility evaluation of uVu Lids for users with Arthritis. uVuLids passed all nine checklist criteria, 100% of participants could use the product with little or no difficulty and none of the users showed great difficulty while using the product.
CONTACT
(561) 674-9415 www.uvulid.com
Lids/Plugs/Stickers
7
“BriteVision provides colorful, eco-friendly cup sleeves. Build your brand and image through cup sleeve marketing!”
Company Profile BriteVision Media
support in developing the look of your cup sleeve. All we need are your logo and some idea about the look and feel of your café and we can help put your design onto sleeves. We produce new custom sleeves with fast 4-week delivery and with no rush charges. By the way, our domestic shipping is FREE too! How’s about an environmentally friendly alternative to foam or double walled paper cups? BriteVision’s sleeves and production process are eco-friendly. We use paper that is 100% recyclable and 100% compostable. Our inks are vegetable based with no harmful chemicals.
Who is BriteVision?
B
riteVision Media is the leader in cup sleeve printing and manufacturing. We took the basic sleeve and turned it into a product that enhances the café logo and brand as well as offers a platform to drive in-store promotions. We work with cafés, coffee chains, roasters and anyone who serves hot beverages “to-go”. We help our customers get noticed through bright, bold and colorful cup sleeves. Consumers have a lot to choose from, be it “the green dot coffee giant found on every street corner” to sodas and bottled waters. With BriteVision coffee sleeves, our cafes are get noticed, consumers visit them and their business grows!
Watching cash flow? We sell stock and generic sleeves by the case with over 40 designs to choose from. Customers can order on line 24/7 and receive delivery in days. No storage or out-ofpocket concerns when you purchase BriteVision’s ready-to-ship cup sleeves.
Industry Contributions
BriteVision just does hot beverage cup sleeves – but we do them really well! Our sleeves fit all cup sizes up to 20 ounces. We print custom sleeves for the small boutique café up to the large coffee chains. We offer great looking stock sleeves sold by-the-case with images of seasonal themes as well as beautiful artwork. (Keep an eye out for our Spring collection of sleeves coming soon)! For the cost conscious merchant – we offer affordable generic sleeves as well as FREE ad sleeves. Have we piqued your interest yet?
BriteVision believes a cup sleeve is more than just embossed paper made to keep heat away from fingers. We focus our energies on working with the small café owner interested in getting their logo and café image in front of consumers. We have an in-house team that works with our customers in sleeve design. Marketing Directors from our larger chain partners look to BriteVision for help integrating their marketing calendars on cup sleeves. Sleeves help them promote baked goods and other food items as well as loyalty cards. They encourage customers to try new coffee flavors or seasonal offerings. Cafés promote social media programs when they put Twitter or Facebook icons on their sleeves. Now that’s outreach!
Would you like cup sleeves with lots of color – bold and bright – but think you can’t afford them? Think again! BriteVision has taken color out of the cost equation. We offer color for FREE. This means you can have full color cup sleeves for the same price our competitors charge for 1-2 color jobs. And if you don’t have a creative bone in your body, that’s OK! We provide FREE creative
COMPANY NAME
BriteVision Media
Wow - that’s a lot for “just a cup sleeve company” but to say you’re the leader in an industry means you must back it up in all you do!
Key Advantages to Clients From our smallest cafés to our largest coffee chain partners, BriteVision has taken the challenges out of cup sleeves. Our pricing is based solely on order quantity and the choice of paper with emphasis on providing sleeves that are affordable for the little café as well as large chain. There are no hidden charges like plate fees, design support, and one of the biggest expenses – shipping! We take the anxiety out of designing great looking cup sleeves and leave our customers to do what they do best – run their cafes!
Additional Information
Key Products
Greatest Strengths
BriteVision’s investment in a manufacturing plant that recycles almost all of its paper waste is a keystone to our commitment to an industry focused on support of environmental practices.
We hope this company profile got you thinking about your to-go business. Please call BriteVision to learn how cup sleeves can build your café brand and promote your business all at really affordable costs! Our creative team can help design sleeve mock-ups with your logo, color scheme and copy ideas. We have hundreds of sleeve samples to help with color and design ideas. Watch for BriteVision Sleeve promotions in Coffee Talk and Daily Dose as well as frequent post card mailings. Our website is www.britevision.com. The guy who wrote this is Don Scherer, Vice President of Sales. Call him at (415) 374-8119 and ask him to send you some samples or to be added to our mailing list. Let us show you how easy it is to have custom sleeves in your stores before Spring!
We offer a full line of pictorial stock sleeves as well as generics that may be purchased by the case. Customers can support our philanthropic cause, Autism Awareness, by purchasing sleeves designed by a young autistic artist with $5 going to the philanthropy from each case sold.
CONTACT
(415) 374-8119 www.britevision.com
Hot & Cold Cup Sleeves, Custom, Generic, Tictorial Stock, Restaurant/Foodservice
8
“finum heads a product range which, alongside disposable and permanent filters, includes several patented and award winning brewers for tea and coffee.”
Company Profile
finum by Riensch & Held GmbH & Co. KG
Who is finum?
F
rom Riensch & Held back in Mexico in the mid 1800´s to finum in Hamburg of the 21st century, the story is rich, the way long, the recipe one and only: strive for expertise, trust and a vision to the future. The story begins with a trading house importing coffee and legumes from Latin America, as well as exporting industrial goods from Europe. After World War II, the company continues its original business proceeding into the 1960’s where it is then gradually transformed into a leading OEM.
The company´s brand finum features a range of filters and contemporary “tools” for tea, coffee and spices. Patented ideas, stylish design and efficient manufacturing are the cornerstones of finum. If we add these to the high quality of the products, we come to realize what has made the company a true leader in the industry. Although finum is now a highly recognized brand all around the world, it was only launched in the beginning of 2000, when the company introduces the stylish Tea Control™ range including a patented mechanism allowing tea drinkers to tailor the strength of their brew during the process. Preparing loose leaf tea now becomes so simple and enjoyable. No wonder that two of the Tea Control™ non-electric tea makers win the red dot Design Award as well as the Good Design Award of the Chicago Athenaeum. Christian Justus, apart from being Managing Director of the company, is also behind the innovative and inspired design of many of the company´s products. In constant inquiry of the stylish, the qualitative, the modern, he
travels around the globe, networks in the most prestigious fairs, discovers the secrets of different cultures, observes the trends and ultimately seeks fulfillment of the customer´s needs. But what is the main aspect that brings finum to the top of the rank in this very competitive industry? The German brand is the world´s leading manufacturer in biodegradable tea filters for many years now. The ´´true-flavor´´ disposables are the ones to offer the brand the opportunity to build a good reputation in the market. They are made of abaca pulp, cellulose and sealing fiber. With affordable pricing and exceptional quality, finum manufactures the world’s most requested tea filters. The feature “easy-fill flap” and their expanding have become an industry standard. finum appears to be one of the few companies in the industry offering a complete range of products around tea and spices fulfilling the needs of the consumers from Europe to the Americas and Asia. This adds to finum’s USP: affordable products distinguished by their unique design and above all high quality.
And what does the future bring? In a fast changing world where mobility rules and people spend hours transporting, a revolutionary double-walled tea-to-go tumbler made from BpA-free Tritan® is about to be introduced and be recognized as a breakthrough by tea friends around the world. Including the world-wide patented Tea Control™ Kit and a lid resembling a tea cup, TRAVELER ZITA™ has managed to win the Best New Product and the Green Good Design Award for the most sustainable, eco-friendly products in the market. This is not all . . . the company is planning to hook up with the latest trends in the United States: the cold brewing method for tea and coffee, as well as fruit and herbal infusions in water: H2O PLUS™ is a multifunctional, innovative carafe that is destined to rock the market. The other big trend on which finum is turning its attention to as an established manufacturer of flavoring tools is related to freshly ground spices and herbs: LOOK TOUCH TASTE™ grinders promise to take the experience into a whole new level. A new chapter is about to begin.
COMPANY NAME
finum by Riensch & Held GmbH & Co. KG
CONTACT
+49 40 734 240 (Germany) www.finum.com
Manufacturers of filters and accessories for tea, coffee & spices
9
“Since 1941, Curtis has remained a family-owned business committed to the principles of innovation, quality and superior craftsmanship in gourmet coffee, tea and specialty beverage systems.”
Company Profile Curtis
Who is Curtis?
F
ounded in 1941 by Wilbur Curtis—a hardworking, charismatic man who made and sold glass coffee decanters and Bakelite trays, the Wilbur Curtis Company is now one of the world’s top commercial coffee brewing equipment manufacturers. Catering to restaurants, convenience stores and other high-volume coffee venues, Curtis has been instrumental in helping transform the allAmerican “cup of joe” into a gourmet beverage and truly memorable experience. Founded on a passion for great coffee, and still family-owned after four generations, they attribute their success to an almost old-world devotion to tradition, balanced with experienced sales and marketing, along with a firm embrace of innovation and technology.
Next, Curtis’s double-wall Gemini® Satellite Brewing System features the company’s IntelliFresh™ technology, which maintains coffee’s ideal freshness and temperature throughout its two-hour dispensing cycle by enveloping the satellite with pulses of gentle heat. IntelliFresh™ settings are locked in and kept until the next brewing cycle—even if the vessel is moved to a remote serving stand. Washable and durable, the IF satellite servers on this system feature a unique connection and encapsulated electronics that literally “remember” settings both at the brewer and on their remote serving stand as well. Curtis is also pushing the envelope with innovations like FreshTrac™. Leveraging RFID communications, FreshTrac™ is a flashing indicator that attaches to the coffee decanter itself and tracks freshness right from the point of brewing. It alerts the operator when coffee is no longer at its peak and a new brew is needed.
Greatest Strengths Many Curtis associates are coffee connoisseurs, having undergone rigorous SCAA training. This appreciation for coffee’s finer points and aesthetics drives the innovation that is also one of the company’s key strengths.
Key Products
®
Curtis’s new Gold Cup Brewer is considered by pundits as the best single-serving brewer on the market. Infused with state-of-the-art components and Curtis Generation Four™ (G4) digital technology, it is engineered to make Americanstyle, drip-filtered coffee that meets the SCAA’s exacting Golden Cup standards. To help all operators make a perfect cup of coffee, the brewer’s integrated G4 digital controls feature an intuitive touch screen and icon-driven interface driving either preprogrammed or customized recipes. Self-diagnostics simplify maintenance. Plus, the machine has a patented brew cone for optimum extraction, and special siphon technology that helps bring out maximum coffee flavor by letting it hydrate and bloom to its fullest.
COMPANY NAME
Curtis
Curtis’s famous quality is attributable to its high-tech manufacturing systems. They employ lean, cell-based techniques, Kaizen continuous process improvement teams, plus an amazing laser inspection system; and Curtis was the first commercial coffee equipment manufacturer to be ISO 9001-certified.
Industry Contributions Over the course of 70-plus years, Curtis’ ingenious coffee brewing advancements have propelled the industry forward. Inventions like the unbreakable neck decanter and popular “Low Boy” Pourover Urn kicked things off early on. And Curtis continued evolving to stay a step ahead of the market, introducing new equipment like DB-12 Decanter Brewers in 1969, and in 1980 their now iconic Gemini® system, whose double-wall satellite design and other innovations preserved coffee’s freshness and flavor.
CONTACT
(800) 421-6150 www.wilburcurtis.com
Later came the Alpha™ line of decanter brewers, and the ThermaPro™ system, providing onetouch preset recipes for a variety of gourmet coffees. In the nineties, Curtis released their Primo Cappuccino™ Specialty Drink Machine, then introduced the industry’s first line of true digitallycontrolled coffee equipment based on the company’s exclusive Advanced Digital System™ (ADS) technology, which they have constantly refined and now market as Generation Four™ (G4) digital technology.
Key Advantages to Clients For sit-down restaurants, Curtis equipment offers pre-set recipes, and the ability to program customized brews. Popular national chains have thus been able to develop special signature flavors to complement their menu and attract a more discerning clientele. The challenge for convenient stores is maintaining both high quality and appropriate volume all day via a basic, repeatable operation manageable by all skill levels. Enter Curtis’s Primo Cappuccino™ Specialty Drink Machine, whose design offers fast yet tasty specialty beverages. Hotels, banquets and catering companies usually brew coffee in the kitchen, then move and keep it hot and fresh, often for extended periods. The Curtis Gemini® system was specifically designed to keep coffee at an ideal temperature without scorching it or destroying its flavor. Curtis’s Generation Four™ (G4) IntelliFresh™ technology has taken this a step further, allowing the satellite settings to be locked in throughout the dispensing cycle, even on remote serving stands.
Additional Information For all its customer segments, The Wilbur Curtis Company also offers some of the best service in the industry—Curtis Care, along with excellent marketing and product support that includes on-machine branding, assistance with custom POP material and equipment signage, plus the willingness to modify standard equipment designs to accommodate special customer requests and installations.
Beverage Dispensing Equipment, Coffee Brewer Manuf, Grinding Equipment, Iced Tea Equipment, Water Filtration
10
“The Original Green Coffee Sleeve. Comes in 100% Recycled Natural Kraft or White . Can be custom printed with your design.”
Company Profile Java Jacket
Who is Java Jacket?
I
n the Fall of 1991, Jay Sorensen invented the original recycled, best insulating coffee cup sleeve on the market. While leaving a local coffee drive-thru while taking his daughter to school, Jay dropped a cup of hot coffee in his lap because the paper cup was too hot. That got him thinking there must be a better way to get your Joe on the go.
Although the Java Jacket is considered a disposable item it can be re-used with care. Therefore punch cards are a good way to encourage customers to retain them. Our new Java Jacket, Eco II Jacket, uses less paper is ecologically friendly and economically beneficial. The Eco II Java Jacket is a new, slimmer and more affordable Java Jacket. Available in our Scatter Cup pattern or for custom printing.
By eliminating double cupping and other excessive paper waste, Java Jacket™ is proud to be environmentally conscious. We have always been green and will continue to be green—ours are the greenest jacket on the planet. Java Jackets are 100% recyclable and 100% post-consumer products. Also, our products are grown and manufactured in North America, with either Canadian or U.S. labor. We are very proud of that.
Key Advantages to Clients SATISFACTION GUARANTEED Java Jacket™ aims to bring the best sleeves to you at affordable prices. When we make you happy, that makes us happy! ENVIRONMENTALLY FRIENDLY By eliminating double cupping and other excessive paper waste, Java Jacket™ is proud to be environmentally conscious.
The Sorensen’s house became company headquarters. The Sorensen’s went after their dream by selling to local coffee shops out of the back of their car. Sales percolated quickly after Jay and his wife Colleen went to their first coffee trade show in Seattle. The family run business has now sold over four billion cup sleeves by putting our customers comfort and satisfaction first. We sell to the corner espresso stand, as well as some of the biggest coffee chains. We strongly believe in giving back to the community.
Key Products Java Jacket™ offers both stock printed and custom printed cup sleeves. White or natural paper, 12-20 oz or 8 oz. Java Jackets™, we are your one stop shop for all things cup sleeve related! We offer up to 4 color printing on our white or natural paper and up to 6 colors on our claycoat paper..
Greatest Strengths A distinctive experience when using our product is the feel from the embossed patented design. The embossing helps to grip the cup as well as insulate your hand from the hot beverage. The cost benefit in using Java Jackets is that they are less expensive than double cupping and they give you the option to use them in comparison to double walled cups. In regards to custom printing they can be used to market your business in addition to name branding. We use ecologically friendly paper, glue and inks in making our Java Jackets. Upon request we also offer 100% recycled natural and white paper.
Industry Contributions
The Java Jacket™ can be used to advertise, promote or communicate on many levels. Name branding, co-branding, websites, codes, coupons and even punch cards can all be utilized on a Java Jacket.
Java Jacket continues to manufacture and distribute their unique products to an expanding market. Licensing protects Java Jacket from immitators, as well as making it possible for other businesses to develop their own personalized Java Jackets.
COMPANY NAME
CONTACT
Java Jacket
(800) 208-4128 www.javajacket.com
RECYCLABLE We take our impact on the environment very seriously. That’s why we emphasize using recyclable/compostable, post-consumer paper. QUALITIES & USES Java Jackets™ are the best insulating cup sleeve on the market, with two different sizes available. The waffle texture provides “gripability.”
CUSTOM PRINTING Aside from our available stock prints, Java Jacket™ offers custom printing. We offer up to 4 color printing on our white or natural paper and up to 6 colors on our claycoat paper.. SAME DAY SHIPPING We offer same day shipping as well as the option to use your own shipper. Can’t hang on to that many Java Jackets™? Six month storage is available.
Beverage Dispensing Equipment, Paper Products, Private Label, Sleeves
11
Company Profile Manitowoc Ice
America’s #1 Selling Ice Machine— Manitowoc Ice
in production capacities ranging from 53 lbs. (24 kg) to 3,300 lbs. (1,497 kg) of ice per day.
anitowoc® Ice has built its reputation on developing the most innovative and reliable ice solutions for the foodservice industry—solutions you’ll find nowhere else. And with one of the largest ENERGY STAR portfolios in the industry, our ice machines are not only dependable but they are also energy efficient. No one knows ice better than Manitowoc, which is why we have become America’s number one selling ice machine.
With so many choices available, we’ve made the process easier with our online ice machine calculator. Available 24/7 on the Manitowoc Ice website, the calculator makes it fast and easy to narrow down your ice machine selection. Go to www.manitowocice.com/icecalc
M
Manitowoc® Ice offers unmatched customer satisfaction with our turn-key installation and startup programs and a worldwide network of dedicated expert service technicians. Our programs ensure that your ice machine is installed and started properly, your staff is thoroughly trained on its operation, and customized maintenance programs are available. These programs provide a superior ownership experience and help to extend product longevity.
NEO: The everywhere you need ice machine.
Recognized as an industry leader, Manitowoc ice machines have been singled out with numerous awards of distinction. For the past 12 consecutive years our ice machines have been voted Best in Class based on a survey conducted by Foodservice Equipment & Supplies (FE&S) magazine involving the operator, consultant and dealer communities within the foodservice industry. When it comes to engineering and design, the Indigo was recently recognized with a gold level Dealer Design Award from The News Magazine whose readers include the refrigeration service contractors. And, for technology and innovation, the Indigo received the restaurant industry’s coveted National Restaurant Association (NRA) KI Innovations Award.
Manitowoc’s newest ice machine - NEO™ - is an all-in-one, undercounter ice making and storage solution that provides a new level of performance, intelligence and convenience, as it meets your demand for ice. Perfect for restaurants, bars, cafés, coffee shops, stadium boxes and offices – NEO delivers the ice you need—where and when you need it. Performance
NEO offers up to 33 lbs more ice production within the same footprint of our existing models over a 24-hour period. Extra ice production helps operators cover spikes in demand throughout the day. NEO outperforms in energy conservation too. All of the NEO air-cooled models meet or exceed ENERGY STAR V2.0 qualifications. That represents a 100% increase over Manitowoc’s existing undercounter offering. With 10% less energy consumption and 22% less water usage, adds up over time, which is money that can be put back into an owners business.
When deciding which ice machine to choose, there are two major factors to consider: which ice shape you need and how much ice you require per day. Manitowoc offers Half Dice, Dice, Regular, Tubular, Nugget, Flake, Crushed and Gourmet ice
Reliability has also been designed into NEO. A robust cabinet structure, time-tested and proven vertical evaporators (exclusive to Manitowoc) and well thought out modular construction for easy service and maintenance. For further operational piece of mind, this new platform has passed numerous, rigorous testing protocols—setting a new standard of performance in an undercounter ice machine.
COMPANY NAME
CONTACT
We offer one of the largest portfolios of ice machines in the foodservice industry. Whatever your ice needs are, we have the solution.
Manitowic Ice
(800) 545-5720 www.manitowocice.com
Intelligence
Manitowoc’s NEO is the first undercounter ice machine to offer operators feedback and vital performance and operational information at a glance. Universally recognizable display icons/ buttons speak your language, whatever language you speak. These icons are located on the front of the machine and are illuminated by long-life LED indicator lights. Indicators include: Power, Delay, Cleaning, Bin Full and Service. The keypad placement is ideal for viewing and easy actuation – no bending required. Convenience
In addition to performance and intelligence, Manitowoc NEO undercounter ice machines provide operators a new level of product features tested in both the lab and the field. Manitowoc has put an emphasis on and delivered a better standard of clean ability, ergonomics, sanitation and serviceability. The simplified food-zone is easy-to-clean with rounded corners and the relocation of key components outside the food zone. Thoughtful features like the use of thumbscrews to access components for faster cleaning without the need for tools. New exterior panels that are easy to clean and finger print proof. Finally, a new scoop design features a full comfort grip handle and two scoop holder locations (left or right side) just inside the bin, above the ice, for quick and easy storage and access. When it comes to service, NEO embodies the best design principles along with modular construction to make servicing the machine easier and much quicker than ever before.
Ice Machines & Equipment
12
“RealCup™ single serve capsules have a unique filter design that delivers full flavor, as more of what you love about coffee flows into your cup.”
Company Profile RealCup™
content. Naturally beautiful and blended to perfection, Higgins & Burke teas ensure genuine flavor in every cup. Now available in RealCupTM single serve capsules in Orange Pekoe, English Breakfast, Earl Grey, Green Tea with Lemongrass, Peppermint, Chai and Chamomile with Mint & Lemongrass.
Who is RealCup™?
R
ealCup™ is a new entrant in the single-serve capsule hot beverage market. RealCup™ capsules use a patented filter material to deliver a full-bodied beverage experience.
Greatest Strengths
RealCup™ capsules are 100% compatible with Keurig K-Cup single-serve brewers (not affiliated with K-Cup or Keurig Inc.). RealCup™ capsules are available to consumer in a variety of coffee and tea blends on select e-tailers and at select retail outlets in Canada. The RealCup™ brand is also available to Office Coffee Services and Foodservice providers across North America. RealCup™ is a trademark of Mother Parkers Tea & Coffee, one of the largest coffee and tea manufacturers in North America. The Company combines state-of-the-art technology and new product innovation with its 100-year history of quality and service excellence to deliver an exceptional beverage experience in mainstream and specialty coffee, tea and other beverages.
Key Products The RealCup™ portfolio includes a wide variety of high-quality single-serve coffees and teas that meet all consumer taste profiles. Brown Gold 100% Single Origin Coffee
We believe that when you start with single origin beans, you’d be crazy to blend away the flavor. They each deserve to be celebrated! Brown Gold coffees are 100% single origin, featuring pure, unique roasts from Brazil, Colombia, Costa Rica, Ethiopia or Peru. Nothing added. Nothing taken away. The result is unsurpassed taste from each coffee origin, now available in a single serve capsule. Martinson Coffee
An authentic New York Coffee Legend… A “Cup of Joe™”. It’s a phrase that represents a tasty mug of hearty coffee. But where did it come from? Many tie it to Joe Martinson. Joe came to NYC in the late 1800s. A coffee lover himself, young Joe would select beans right from the docking ships and roast
COMPANY NAME
Mother Parkers Tea & Coffee
them in his mother’s kitchen. Joe’s coffee became the talk of the neighborhood. As he began selling the freshly roasted whole beans from a pushcart, coffee lovers would flock from all around. Soon Joe bought a small factory and sold his premium coffee to hotels and restaurants. The aroma from his factory, along with Joe’s equally irresistible charm, gave Martinson its reputation. The Martinson tradition continues today. No other coffee is roasted and blended with the same timehonored commitment to fresh, full-bodied flavor that made Joe Martinson a legend. For coffee as bold and robust as its founder, enjoy a true “Cup of Joe™”, now available in RealCup™ single serve capsules in Breakfast Blend, Dark Roast, Donut Shop Blend, French Roast, Hazelnut, and House Blend. Marley Coffee
Marley Coffee is a sustainably grown, ethically farmed and artisan roasted gourmet coffee that is now available in RealCup™ capsules. The portfolio includes Talkin’ Blues - the 100% Jamaican Blue Mountain roast of beans that come directly from the Marley family estate in Jamaica. Other Marley Coffee roasts available in RealCup™ capsules are: ‘Get Up, Stand Up’ (light roast), ‘One Love’ 100% Ethiopia Yirgacheffe (medium); and ‘Lively Up’ 5 Bean Espresso (medium dark). All Marley Coffee products live up to the Rastafari standards of ITAL, standing for all things Pure, True and Vital.
RealCup™ delivers what consumers expect from a great cup of coffee or tea in a single serve cup: convenience, quality and full flavor. The stateof-the-art manufacturing process and unique, patented filter material and technology in RealCup™ capsules are what set it apart in the single serve coffee market. The material allows more flavor elements to flow into the cup during the brewing process. This delivers a full-flavored cup of coffee or tea.
Key Advantages to Clients RealCup™ offers a wide variety of coffees and teas, with mainstream, premium and super premium coffees and specialty teas. RealCup™ capsules are 100% K-Cup brewer compatible (not affiliated with K-Cup or Keurig Inc.). RealCup™ is dedicated to providing the highest quality and consistency in single-serve coffee. RealCup™ leverages Mother Parkers’ industryleading commodity expertise to source green coffee and develop excellent blends. Our extensive production facilities are world-class operations and are SQF certified.
Additional Information For more information, call RealCup™ at 905-2799100 or email singleserve@realcup.ca. Taste the full flavor of RealCup™ at NAMA 2013—Booth # 436
Higgins&Burke Specialty Tea
Higgins&Burke teas are blended from handpicked, high-grown tea leaves to deliver premium quality, bold flavor and enhanced antioxidant
CONTACT
(905) 279-9100 www.realcup.com
Coffee / Tea / Hot Beverages, Single-Serve Capsules
13
“By offering functional drinkware with great designs we make it easy for our customers to adopt a more sustainable lifestyle and look great doing it.”
Company Profile
oneVessel®/Vessel Drinkware
Who is oneVessel®?
E
veryone on our team shares a passion for understanding our wholesale and retail customers. Each piece of art is carefully developed to speak to specific areas of our customer base. Our internal culture is hard working, humorous, and WOW do we ever love our company potlucks!
Key Products We offer a full spectrum of travel drinkware that expresses elements of personality and modern design. Our best-selling body styles include our double-walled acrylic tumblers, glass travel mug complete with a strainer for coffee, or tea; and our complete line of vacuum insulated reusable mugs. We offer reusable travel drinkware that expresses modern designs that you will identify with and want to bring with you wherever you go!
Greatest Strengths Colorful and convenient, our reusable drinkware features lifestyle driven artwork to capture the core element of your customer base. We make it easy to promote your business with low order minimums which makes it affordable to try out a variety of different designs and body styles. We offer co-branding and pre-decorated programs with a quick turnaround from our in-house art department. Every oneVessel product is printed domestically*, BPA-free and with inks free of lead and other heavy metals. We are constantly listening to our customers feedback and developing our line to meet their needs. After many customer requests we have expanded to offer our logo and co-branded services on apparel as well. We are thrilled to be expanding our designs onto even more products!
Industry Contributions Our predecorated program allows our customers even more space to build a drinkware program. It affords them the opportunity to offer customers decorated reusable drinkware without the high cost of setups. It is the most efficient way to offer a broad selection! We make it easy and affordable for even the smallest coffee houses to build their brand.
Key Advantages to Clients
Additional Information
Our infrastructure and team are at your disposal. We offer the most scalable program available in the industry with very fast turnaround times. For the smallest coffeeshop that can carry 24 pieces or less on the shelf, we offer our pre-decorated program. We encourage our customers who have a smaller retail space to order a mix of logo pieces and redecorated on a variety of body styles. This helps keep their retail space interesting and product moving year round! Customers who implement/utilize our co-branded and pre-decorated programs typically order 4-6 times per year, as opposed to our logo only customers who on average order once or twice per year. Our deep domestic inventories allow us to react quickly to larger customers’ 10,000 piece orders. We can also accommodate those customers who require a complete custom job, overseas production, and a tight timeline. Just let us know what you need.
We’ve just released our springtime collection that features designs bursting with bright hues! You’ll find playful designs on an array of acrylic, ceramic, glass and stainless steel drinkware.
Working closely with our customers to develop a co-branded program tailored specifically for them is one of our all-time favorite things to do. Luckily, we get to do this quite a bit. We work to gain a clear understanding for our customer’s culture and customer base. We use this knowledge to work with our buyers to create the most appropriate and salable retail merchandise programs.
This year, we are introducing quite a few new items including our new “INFUSE” tumbler. It’s a doublewall acrylic tumbler featuring an infuser to house your favorite fruit inclusions. This piece will do great with our grocery partners, but think about all of the potential opportunity it could offer to our coffeehouse customers. How many of your customers would love some fresh cut strawberries, peaches or lemons to flavor their water throughout the day? Why not use this piece to expand your menu? We’ve also just introduced our new double wall glass handled mug which has been received with rave reviews. There is something so naturally wonderful about drinking out of glass. Finally, we have our all-new redesigned double wall glass tumbler with a removable strainer. Some use it for coffee, others use it for tea. You can add whatever drink inclusions you want! Whatever you use it for it is sure to quickly become one of your all-time favorite travel mugs.
*with the exception of spec orders manufactured in China
COMPANY NAME
Vessel Drinkware
CONTACT
(855) 883-7735 www.vesseldrinkware.com
Coffee House Products, Distributor-Coffee Related Products, Private Label, Retail Merchandise, Travel Mug 14
“Daterra means ‘from the earth’ in Portuguese, and it is from there that we cultivate with respect to the environment, techonolgy and good people,high quality green coffee beans to be consumed all over the globe.”
Company Profile Daterra Coffee
Who is “Daterra Coffee”?
D
aterra is a coffee grower and exporter best known for its innovative research, its respect for the environment and its high quality coffee. Daterra’s plantations are located in the Cerrado region (State of Minas Gerais) and in the Mogiana region (State of São Paulo), in Brazil.
Key Products In partnership with IAC (Agronomic Institute of Campinas) and Illycafé Daterra has carried out extensive research to elect Arabica varieties yielding the best cup. Daterra’s research into the characteristics of each variety, aiming for the perfect blend, puts it ahead of competition due to a wide coffee menu that meets customers’ demands for coffee attributes. In the Coffee Laboratory, trained cuppers participate in daily sessions to tailor the best blend for the ideal espresso or drip coffee in order to offer roasters simply the best.
Planting, harvesting, drying, sorting and packaging are the five stages of the system that eliminates all defects and guarantees outstanding quality control. Sustainability
By continuously searching the best technological alternatives, and through researches for a sustainable agriculture, we have reached positive results and ecologically effective practices. Daterra was Brazil’s first sustainable coffee farm. Certifications
- Rainforest Alliance: Sustainable Agriculture Network Seal - PEA by Esalq: Program for Environmental Adequacy - ISO 14001: Environmental Management System - IBD Organic
Industry Contributions Penta Pack® is an outstanding package for excellent green coffees. It consists of a carton box with two foiled bags inside. The content of the bag goes through vaccum and inert gases insertion. It is extremely easy to handle and it has proved to keep –and in some cases to improve - coffee quality for over 3 years storage. Developed by Daterra the Penta Pack® is patented internationally. It was used to ship Brazil’s Cup of Excellence winner lots in 2006 and 2008.
Greatest Strengths The Penta System® is a set of technological procedures developed by Daterra engineers to ensure quality consistency. Penta System® was based on the 6 Sigma and Total Quality Program. The rigid inspections of the beans yield superb coffees. The most important output of the system is the quality. Every stage of this unique processing system has been designed to select only the coffee beans that match the high quality window of Daterra. From picking to shipping, only the perfect beans remain in the process.
COMPANY NAME
Daterra Coffee
The program for Environmental Adequacy (PEA) by the Luiz de Queiroz University was the very first environmental certification accredited to Daterra. It was an initiative by Deterra to re-build the area flora. PEA was created first as a program and now it is a certification for many other farms Daterra was the first coffee producer certified with ISO 14001. It specifies the tangible requirements for an environmental management system. It is applied to those environmental aspects over which the organization has control and upon which it is expected to exert constructive influence. The first Brazilian Rainforest Alliance certified Farm was Daterra in 2003. In 2011, the Rainforest Alliance and Sustainable Agriculture Network (SAN) considered it the first South America’s CONTACT
+55 19 3728-8304 www.daterracoffee.com.br
Climate Friendly Farm. Besides meeting SAN’s sustainability standards, Daterra took additional steps to mitigate climate change and adapt to its impacts. Key Advantages to Clients
Top-Quality Coffee: Daterra connects coffee growing tradition with modern cultivation techniques. Uniform Roasting: As a result of the Penta process, beans are completely homogeneous. Roasting is made easier, more reliable and less expensive. Traceable Estate Origins: Daterra’s single origin coffee benefits from its especially designed traceability system. Customers can track down their lots whenever they want to. Roaster Designed Products: Daterra can meet customers’ demands for coffee attributes. It has total control over a wide data on acidity, sweetness, body, and aroma of each lot. Storage Cost Reduction: As roasters get their Daterra coffee blended according to their needs, costly storage is done away with. Reliable Partnerships: Daterra can assure roaster of its products quality, delivery deadlines, available volume and after-sales assistance. The roaster is welcomed to visit Daterra’s farms.
Awards and Recognition - Cup of Excellence finalist in 2001 - Best coffee from Brazil on the cupping for Quality by Rainforest Alliance in 2005 and 2008 - Espresso Blend used by World Barista Champion Troels Poulsen in 2005 - Espresso Blend used by World Barista Champion Klaus Thomsen in 2006 - Sustainable farm model by IllyCafè in 2008 - Four out of the six WBC finalists used Daterra coffee in their blends in 2008 - Syphon blend used by World Syphonist Champion Chizuru Motokawa in 2010 - First verified Farm for its compliance with the Sustainable Agriculture Network Climate Module in South America Coffee Producer/Grower, Green Coffee Exporter
15
“Coffee Shop Manager Point-of-Sale is designed specifically for coffee shops. Great features make CSM the perfect business partner for your shop.”
Company Profile Coffee Shop Manager
Who is Coffee Shop Manager?
C
offee Shop Manager is a leader in coffee shop technology. Developed and maintained by professionals that live and breathe coffee, Coffee Shop Manager offers a set of tools that can help keep your coffee shop running smoothly and profitably.
Our mobile ordering apps and graphical online ordering systems let coffee shops offer their customers convenient ordering on-the-go. Self-serve ipad kiosks are another way for customers to bypass the line. All are fully integrated into the POS system. Our innovative customer loyalty solution combines rewards and prepaid cards with outbound marketing via e-mail or text message, to keep in touch with customers and remind them to return.
First launched in 2001, Coffee Shop Manager was developed in Redmond, Washington, the heart of the software and coffee industries. Our solutions have been serving the needs of the specialty coffee industry and selected serve environments ever since with customers in all fifty states. In 2012, we joined Granbury Restaurant Solutions, an innovative technology firm specializing in restaurant systems. With the stable backing of Granbury, we are able to offer our clients leading edge products to revolutionize all aspects of your business. We are constantly innovating in an ever popular market, ensuring that our customers will always get the latest innovations in the specialty coffee retail world.
Key Products Coffee Shop Manager is a point of sale system tailored to the needs of the specialty coffee industry, while still being versatile enough to work with a variety of different stores, from ice cream to pizza. Running on traditional or tabletbased hardware, Coffee Shop Manager offers our customizable “Espresso Builder” ordering feature, no-fee prepaid and gift cards, employee management, inventory tracking and reporting.
COMPANY NAME
Coffee Shop Manager
Tied in with social media, this powerful loyalty program can help attract new clients as well.
Greatest Strengths
Industry Contributions At Coffee Shop Manager, we believe in supporting our industry. That’s why Coffee Shop Manager is a Gold Sponsor of CoffeeFest and also a supporter of the Specialty Coffee Association of America. We also proudly sponsor the American Barista School and the Midwest Barista School, which helps train many industry personnel.
Key Advantages to Clients Coffee Shop Manager offers technology solutions that offer our clients a solid return on investment. • Increased order accuracy reduces costs, improves cash collection and improves customer satisfaction • Reduced labor costs by improving the efficiency of order taking and management tasks. • Increase customer satisfaction, frequency and ticket averages through our customer-facing self serve technologies, our powerful mobile applications, and our innovative customer rewards solutions. • Reduce processing fees with no-fee prepaid / gift card solutions.
Coffee Shop Manager has several advantages that make sense for any coffee shop: • Our dedication to coffee is easy to see in the specialized features that make our technology work for coffee retailers • Our easy, “Espresso Builder” drink ordering process gives you complete control over the order but is simple and quick. • Strong management tools and reports help to simplify your daily tasks. • Our completely integrated total solution helps you put technology to work for your customer and your staff—all of it works together. • Our strong support team is there to take care of our customers and help ensure your success with the technology you choose.
CONTACT
(866) 447-0033 www.coffeeshopmanager.com
Computers Systems- Hardware and Supplies, Kiosks- Self-Ordering, Loyalty Cards, POS
16
“... the Difference is in the Detail.”
Company Profile
Diedrich Manufacturing, Inc.
Other services Diedrich offers are: Engineering Design Services, Project Management Services and Roast Profile Development. Please call for more information!
Who is Diedrich Manufacturing?
T
he Diedrich family has been involved in the coffee trade for three generations. From a coffee farm in Guatemala to the chain of Diedrich Coffee Roasteries to the building of coffee-related machinery, coffee has been a part of the Diedrich family culture for a long time. In search of a cleaner more efficient roasting medium Diedrich Manufacturing pioneered the use of infrared burners over 30 years ago. On the average the Diedrich roasters are 50% more efficient than any other compatibly sized roaster with a far cleaner roasting medium. In our efforts to refine the roasting process, Diedrich developed a unique roasting medium utilizing a combination of infrared burners and heat exchanger to produce clean and an extremely controllable roasting medium.
Key Products Diedrich offers two lines of roasters: The commercial CR-Series and the smaller IR-Series. Both lines of roasters, which both use unique heat-exchangers to provide thermally stable, clean, hot air. This technique minimizes the negative effects of contaminated burner gases on coffee. Another added benefit is clean burning and fuel efficiency—the roasters use 50% less gas than any other coffee roaster of a comparable hourly capacity. Other advantages of Diedrich roasters is consistent flavor profiles, superb cupping quality, the ease of cleaning and services and reduced operation costs. IR-Series Roasters
This is Diedrich’s line of In-Store Roasters compliment the ambiance of your store. The IRSeries includes roasters with the capacity ranges of 2.5kg, 5kg or 12kg. CR-Series Roasters
Diedrich’s CR Series industrial Roasting Systems evolved from more than 47 years of building roasters. The Diedrich CR Roasting Systems have many unique features, including variable roasting and cooling air control,variable drum speed control, and much more.
Roasting Courses
Industry Contributions Stephan Diedrich had the foresight to realize the potential this clean and efficient new burner technology could have in roasting coffee. Using clean hot air, the Diedrich roasters reduce the negative effects that the contaminated burner gases have on the complex chemistry of coffee. Industries now search for “eco-friendly” alternatives for production, but Diedrich was way ahead of its time. Diedrich also offers many service programs to accommodate various types of Diedrich equipment owners. These services include: OSI–On-Site Installation OST–On-Site Training: Having a Diedrich Trainer at your facility for 2 days optimizes your time and expense while gaining the most out of our roasting experience.
Key Advantages to Clients While saving on energy and labor costs with the Diedrich Roasters, you can consistently provide your customers the highest quality coffee at a reduced cost, delivering an important competitive advantage.
OSM–On-Site Maintenance: A schedule of planned maintenance actions aimed at the prevention of breakdowns and failures. Corporate Educational Training Seminars: Diedrich offers Introduction to Roasting and Intermediate Coffee Roasting courses. Annual Extended Warranty & Tech Support: Diedrich now offers warranty programs to accommodate various types of Diedrich equipment owners.
The CR-Series includes roasters with the capacity ranges of 25kg, 50kg, 70kg, 140kg, 210kg or 280kg.
Pay Per Incident--Technical or Roasting Support: Diedrich offers customers whos warranty has lapsed with immediate Technical Support.
COMPANY NAME
CONTACT
Diedrich Manufacturing, Inc.
Diedrich is dedicated to the success of their customers and passionate about coffee. That is how Stephan Diedrich has attracted both national and international acclaim for over three decades conducting information-packed coffee roasting courses. A combination of lecture and hands-on instruction for developing the perfect roast. From the purchase of green beans to cupping, Stephan’s expertise leads attendees through the roast profile development from start to finish. Diedrich offers coffe roasting courses, profile Roasting Courses and Roasting Methods and Techniques.
(208) 263-1276 www.diedrichroasters.com
Roasting Equipment & Supplies, Training Resources
17
“Helping clients improve the quality of their coffee and their bottom line profits.”
Company Profile
International Coffee Consulting
Who is International Coffee Consulting?
I
nternational Coffee Consulting is a resource for the coffee industry to implement, enhance and embrace quality improvements. Starting at the tree and ending with the consumer, ICC demonstrates how improving quality will improve profits.
Key Products Consulting services and training are the core of what ICC provides. Services are as pinpoint as assisting in sales of specific products to the industry and as broad as overall process improvement in a roasting plant.
Greatest Strengths ICC’s ability to work in all aspects of the industry both domestic and internationally make them a valuable ally for any business in the coffee industry. Years of experience in all facets of the supply chain give ICC a unique perspective their clients business needs.
developing parts of Roaster Certification courses as well as the Q-Grader course work. These classes have been given as part of a large government contracts, for profit at commercial labs and even to private groups. ICC also provides company specific training such as blending, roasting, and retail management systems. 2) Consulting. ICC has been involved with companies trying to export, import, wholesale, retail and market products. Other services include business model review and streamlining, lab certification and target marketing within the industry. Clients cover a vast array of industry segments including: • Green Coffee Exporters
ICC was founded when Rocky Rhodes sold his roasting company of 13 years and started teaching Q-Grader Certification classes. These classes exposed him to areas of the industry with which he had little familiarity. Now with a new breadth of knowledge, ICC offers services to farmers and baristas alike. Clients began to call requesting unique and specialized knowledge to solve business issues. Perhaps one of the more unique cases had to do with a high-end hot cup manufacturer. They had a desire to reach the wholesale roaster and sell the cups to, and through, them. ICC took a list of nearly 1000 roasters across the US and segmented them into several different categories. Within the categories were breakdown by customer make-up and were put in a grid to identify highest value prospects. By using this grid and the segmented and ‘cleaned’ list of roasters they were able to save thousands of dollars in lost sales time. It also increased sales for this company in this segment very quickly.
COMPANY NAME
International Coffee Consulting
Industry Contributions
• Green Coffee Importers
ICC founder Rocky Rhodes is heavily involved in the coffee industry. He has published over 20 articles, assisted both SCAA and Coffee Quality Institute in class development and is a frequent Coffee Corps volunteer.
• Roasters – Retail
Additional Information ICC has helped many companies build their businesses through a focus on a quality product and selling to the upper end of the market that appreciates that quality.
• Roasters – Wholesale • Hot Beverage cup Manufacturers • Teaching Laboratories • Trade Associations (Foreign and Domestic) • Coffee Quality Institute ICC couples the years of business experience with years of coffee experience to be able to offer clients methods for improving quality but also to sell those products to a discerning marketplace.
ICC’s client base currently resides in the USA, Korea, Taiwan, China, Kenya, Rwanda and Indonesia. Projects in these countries are divided into two distinct categories: 1) General Training. ICC offers Q-Grader Certification, R-Grader Certification and Roaster Certification classes. Classes are given both as open enrollment and private company events. The core training offerings for ICC have been the Q-Grader and R-Grader certification courses. They have been given over15 times, in four countries. ICC founder, Rocky Rhodes, assisted in
CONTACT
(818) 347-1378 www.intlcoffeeconsulting.com
Consulting Services, Education/Research Facility, Training Resources
18
“DYNAMIK creates one-of-a kind custom café solutions around your coffee, tea, wine and food menu, customer, location, and business goals.”
Company Profile Dynamik Space
Who is The Dynamik Group?
D
YNAMIK was started in 2000 as a full service group of brand strategists and consultants, space planners and architects, graphic designers and marketing experts, and space construction craftsman. Our services start with a consultation where we work with you to identify your process and needs. From small, large, launching, or re-launching a café, we scale to your needs.
Key Products Workbooks, Speaking, & Consultation
- 10 Tips Workbooks- Jumpstarting your Café, Restaurant, or Quick Serve to Success - Initial Consultation - Roadmap & Outline of Goals - Pre-Lease Feasibility - Site Selection & Review - Strategic Branding - Customer & Competitive Analysis - Business Plan Review - Projections - Single Unit & Roll-out - Kitchen & MEP - Menu & Recipe Analysis
Branding & Identity
- Branding & Identity - Packaging Design - Graphic & Signage Design - Menu Layout & Design - Identity Design - Brand Guidelines
Planning & Design
- Space & Store Planning - Equipment Planning - Interior & Architectural Design - Fixture & Furniture Design - Lighting Design - 3-D Experience Design - Custom Product Design
Permitting
- Health & Liquor Permits - Building Dept. Permit - Budget & Schedule - Review & Strategize - Pre-Construction Budgeting - Material Sourcing - MEP Coordination
COMPANY NAME
Dynamik Space
Construction
- Project Management - Budget & Schedule
Greatest Strengths At DYNAMIK we believe in the power of providing you the brand expertise you need to open a unique cafe, on budget, and on time. We believe that creating one-of-a-kind experiences is the only way of thinking! Our diverse in-house expertise in feasibility, branding, design, menu development, layout, permitting, and construction with a hands-on approach to everything we do and attention to detail makes us the number one choice for cafes looking to be successful. We provide an initial consultation and discussion complimentary. We at DYNAMIK want to learn more about you and your café vision, at the same providing you the expertise and input to guide your next steps.
Industry Contributions FCSI (Food Consultants Society, Senior Associate) Speaking at Coffeefest and Washington Restaurant Association on “10 Tips to Opening a Successful Café Before you Sign a Lease” Cafes are unique spaces filled with the activity of coffee or tea making and community gathering. The smells, sights, and sounds are familiar to everyone. We created our Cafe Jumpstart 10 Tips Book as a way to provide simple reminders to you, the cafe entrepreneur, of all the things you should know before you sign a lease. All of these tips in our workbook should be planned and considered before committing to a space and opening your business. A successful cafe is one that is both well planned and keeps the customer coming back again and again.
Key Advantages to Clients DYNAMIK is a one-point source for expertise in feasibility, branding, space design, layout, and construction. This combined with expertise in marketing, menu and equipment flow provides clients a consistent approach to their overall project therefore, providing lasting solutions. Depending on your needs, we can create a simplified cost effect design or a complex multi-location roll-out. At DYNAMIK we believe in integrating sustainable processes, materials, and practices in every project in alignment with a client’s goals for sustainability and green philosophy. Our integration and knowledge base in sustainability, energy savings, and re-use of materials is important in all projects we create.
Additional Information At DYNAMIK we believe that creating experiences is the only way of thinking! It is the relationship between innovative communities, spaces, and ideas balanced with solid research, feasibility, and analysis.
DYNAMIK’s expertise and background as a licensed architect and general contractor as well as a branding expert and feasibility analyst on many new and existing concepts around the world provides a unique glimpse into the world of a cafe start-up. The idea behind our Jumpstart 10 Tips Books is to provide everyone with the tools to understand the relation between business, design, brand and identity, construction and success! We call this the business of experience.”
CONTACT
(206) 686-2525 www.dynamikspace.com
Ad Agency/Marketing/PR Services/ Publication, Consulting Services, Design/ Furnishings, Restaurant/Foodservice 19
hotel
ocs
espresso
“Pod Pack is the leading manufacturer and distributor of single cup brewing solutions for hotels, offices, and restaurants, with current focus on pods.”
Company Profile
Pod Pack International, LTD.
Who is Pod Pack?
S
ince 1996 Pod Pack has serviced the coffee industry as the largest converter of private label and national branded pods. The Company is unique in that it has chosen not to promote its own brands, but instead focus 100% of its efforts on copacking for others. The Company was started in New Orleans and moved to Baton Rouge in 2000, five years ahead of Hurricane Katrina. It also has an administrative and sales office in NJ. Over the years Pod Pack has grown its facility and has added products and services to appeal to the needs of its customer base.
Key Products Currently, Pod Pack focuses its products and services into three primary channels—Restaurants, Hotels, and Offices. The Company also expects new growth in the future from retail, C-Stores, Fast Food Restaurants, and other segments. The key product line for Restaurants is espresso pods. The espresso pod is a value-added product offering convenience because it eliminates the steps of grinding, dosing, and tamping the coffee prior to brewing an espresso shot. This year the Company plans to focus its efforts on more education directed towards the end-users. The key product for Hotels is the In-Room single cup coffee pod. The new pod brewing systems have become the best solution for eliminating the past sanitation issues associated with the 4-Cup coffee brewing systems. There are also other savings to the hotel, including lower labor costs for cleaning, lower energy costs (brewing one cup instead of four cups and no hot plate), lower costs for replacing broken carafes, lower costs for brewers, etc.
COMPANY NAME
Pod Pack International, LTD.
The fastest growing product line is the OCS pod. Combined with the newly enhanced pod brewers from Bunn, Newco, and SunCana, pods can produce the highest quality coffee available for any single cup delivery system to the offices that offer variety. Pods provide the same convenience and variety as other single cup systems, but spent pods are compostable, which makes the pod system the most environmentallyfriendly single cup brewing system available. Pod Pack plans to focus on the endusers in the office by educating them on why pods offer the best value in terms of Quality, “Green”, and Lower Cost. Distributors are also enjoying significantly higher margins and are now going back to private labeling and branding, which has proven to make them more unique and successful, just as it did in the past.
Greatest Strengths Pod Pack’s strengths are many, but the greatest strengths come from the employees. Every day, their focus is on “taking care of the Customer” and “giving the customer what they want”. The main emphasis is on producing quality products and providing outstanding service to the customers. Secondly, Pod Pack believes that relationships are everything! Pod Pack’s past relationships were key to getting the Company off the ground back in the mid-90’s. When you meet someone related to coffee, you never know when or how your paths will cross in the future. Pod Pack goes out of its way to develop new relationships and nurture current relationships that are mutually beneficial. Next, Pod Pack’s strengths come from utilizing state of the art equipment to produce the products. The Company maintains the equipment at very high standards. Over the years and depending on the demand, Pod Pack has used its own internal resources to adapt and engineer its equipment in ways that allow it to make a better product for the consumer.
CONTACT
(225) 752-1160 www.podpack.com
Finally, the Company strives to be “The Experts” in single cup brewing by constantly analyzing new technologies and building industry relationships.
Industry Contributions By being the experts and leaders in the pod industry, Pod Pack focuses on developing new advanced knowledge and then sharing it with its customers. For example, Pod Pack was the first pod maker to determine a better design for the hotel pod used in the hospitality segment. The Company is currently offering hotel pods with the 3rd marked improvement and is working on the new 4th generation hotel pod. As another example, Pod Pack has worked very closely with the OCS pod brewing equipment manufacturers to determine the best pod designs and brewer settings to make the best cups of coffee. In fact, working together Pod Pack and the brewer manufacturers have determined that the new OCS pod brewing systems can hit the SCAA’s “Golden Cup Standard”, which is an impossible task for the cartridge based brewing systems. Also, to be a complete service company for the OCS industry, Pod Pack not only offers private label pods, but also carries many different pod brewers as well as racking systems. This establishes Pod Pack as the “One Stop Shop” for the OCS industry. Finally, Pod Pack’s foundation business, espresso pods, offers a very convenient way to brew espresso shots. Pod pack not only makes the pods, but the Company offers all the available solutions for adapting any espresso brewer to properly brew the espresso pods.
Key Advantages to Clients Our customers know that they can count on Pod Pack for delivering good value. Prices may not always be the lowest, but the customers know they will receive superior quality and outstanding service. Quality and service are all that Pod Pack really has to offer to its customers. If a customer contacts Pod Pack, they can expect a timely response. No other single cup manufacturer offers the private label and branding solutions that Pod Pack offers. In fact, Pod Pack offers a private label solution to smaller OCS operators by only requiring a one case minimum and no upfront investment in custom materials!
Coffee/Equipment - Pods, Private Label
20
“Rocket Man Equipment Co. is the leading provider of backpack beverage dispensers to the worldwide food service and beverage concessions industries”
Company Profile Rocket Man Equipment
Who Is Rocket Man?
R
ocket Man Equipment Co. is the leading provider of portable beverage dispensing equipment in the worldwide food service and beverage concession industries. Rocket Man Backpack Drink Dispensers have been consistently used to serve hot and cold beverages for both sales and sampling at the Olympic Games, FIFA World Cup of Soccer, Indy 500, Super Bowl, Walt Disney, Sea World, and countless NFL, NBA, NHL, NCAA and Major League Baseball venues in over 50 countries.
Here is a list of our beverage dispensing backpacks: M1001 ROCKET MAN PLUS - used for beer and holds 3 gallons of liquid and comes with a refillable CO2 cylinder and regulator. M1002 ROCKET MAN BACKPACK - used for non-carbonated beverages such as coffee, tea, hot chocolate, water and holds 2.5 gallons. M2001 ROCKET MAN MINIPAK - used for shooters in bars. M3001 ROCKET MAN CANPAK - used for bottles and cans. Holds up to 36 cans or bottles from 6 to 16 ounces. M4002 ROCKET MAN JUNIOR - used for noncarbonated beverages and holds 1.3 gallons.
Greatest Strengths
Beverage clients include Anheuser-Busch, Heineken, Tim Hortons, Cadbury Schweppes, Coca-Cola, Dunkin’ Donuts, McDonald’s, Nestle, Miller Brewing Co., Red Bull, Pepsi-Cola, Starbuck’s and Unilever.
Key Products Rocket Man Backpacks are ergonomically designed to sit lightly on your back without causing strain. Its unique lower lumbar system evenly distributes the weight throughout the back area and allows for easy transport of the mobile system. The inner lining of insulation keeps the beverage at whatever initial temperature it is poured in at and loses only 1 degree per hour and the hose assembly can be used ambidextrously. Clients may use the product in varied ways including store openings, indoor and outdoor sporting events, stadiums and sampling.
COMPANY NAME
Rocket Man Equipment
Drink sales are one of the most profitable businesses in the world with high volumes and low cost of preparation. Our mobile dispensers are ideal for the sale of all types of drinks - cold or hot, carbonated and non-carbonated at sports events, concerts, fairs, parks, recreational centers, beaches, tourist attractions, commercial places, convention centers, airport terminals, railway stations and cruise ships.
Key Advantages to Clients If you are a drink manufacturer, have a restaurant or coffee shop, our equipment is the perfect tool for the mobile sale or sampling of your product. Our dispensers allow you to sell your coffee, tea, juice, beer, wine, bottled or canned beverages in a fast and efficient way.
Additional Information Rocket Man is a proud partner with Do It Outdoors Media, who purchased a large number of backpacks for their marketing campaign. Using their “Segway Squads” they served scores of people at outdoor events in an effective way boosting their sales and providing unforgettable exposure of their product.
“We do MANY campaigns with the Rocket Man drink dispensers all over the country and it has been a HUGE enhancement to our mediums we offer our customers. Thanks for everything and we look forward to doing business with you for many years to come.” Rick Pace National Promotions Director Do It Outdoor Media
Rocket Man Equipment offers brand recognition with high quality graphics that are water and ultraviolet resistant. Our backpacks are simple to operate and NSF International Certified.
CONTACT
(800) 921-0199 or (502) 774-1499 www.rocketman.com
Beverage, Catering Equipment and Supplies, Distributor - Coffee Related Products, Food Equipment Distributor
21
Add a Scoop™ Supplement-Boosts
Company Profile
Add a Scoop™ by Smoothie Essentials™
Add a Scoop ™ Supplement-Boosts
What is Add a Scoop™ by Smoothie Essentials™?
A
dd a Scoop™ is a clean blend of vitamins, minerals and herbs that provides a convenient way to add a boost to a blended beverage, hot oatmeal, or any number of other menu items. Customers have diverse preferences, and Add a Scoop™ by Smoothie Essentials™ provides a diverse product line. Energy is one of the most popular boosts, for example. No added flavor, it does not throw off the natural flavor or consistency of the drink or food. Instead it seamlessly provides the vitamin-based energy boost that people are craving.
Key Products
values. A complete and synchronous product line is the result of a complete and synchronous team of people with a value system based on natural health, quality control, customer service and consistency in our actions.
Industry Contributions In the 1980’s and ‘90s David and Ellie Gross operated a chain of yogurt and smoothie bars in the San Francisco area. Their mission was to offer the healthiest and most beneficial beverages possible. In the interest of catering to the customers’ appetite for healthy foods, they began a search for supplement- boost products they could add to their blended beverages.
smoother and more efficiently. As a result, other juice bar operators and coffee concepts found out about Smoothie Essentials Supplement-Boosts and wanted to buy some for their shops too. Soon the product line was so popular, David and Ellie sold their yogurt and smoothie bars, and focused wholly on the Smoothie Essentials™ product line. As time passed and users began experimenting with recipes, it came about that the boosts were being added to foods and well as blended beverages and even to coffees. As a result, it came time for a name change away from “smoothie” essentials and move towards the flexibility of ‘adding a scoop’ to many various menu items.
Juice Bar Solutions, Inc. is family owned and staffed with personable and friendly folks. Pride, integrity and accountability are the fundamental
They found many individual supplements such as ginseng, taurine, guarana, echinacea CALCIUM ANTIOXIDANT ENERGY and goldenseal and FIBER GREEN BLEND BLEND posted them on their menu board. It was soon very apparent IMMUNE SUPPORT JOINT HANGOVER that customers had no idea what these supplements were or their benefits. David SMART MULTI-VITAMIN PROBIOTIC RELAXING PROTEIN BLEND and Ellie decided to combine ginseng, taurine, guarana along WHEY PROTEIN WOMEN’S VITAMIN C TRIM & FIT SOY PROTEIN with B Vitamins and BLEND name the new product Energy Blend. They combined echinacea with goldenseal, added vitamin c and named the new product Immune Key Advantages to Clients Support. The Add a Scoop™ by Smoothie Essentials™ David and Ellie decided to devise a supplementproducts are GMO free and taste-free. They are boost product line of their own. The parameters Kosher, Halal, and Veg. Soc. certified. The shelf were that the boost had to include multiple stability for these powdered boosts is three years ingredients, be taste-free, easy to use, and of from the date of manufacture, and that allows the uniform scoop size. The name for each boost shop operator to test which products might be would have to be descriptive of what benefit the more popular in any given location. boost provided. They came up with a product line, Historically, the consumer trends show that they put it to use in their shop, and made adjustments prefer to invest in a health conscious diet in the as needed until each product was perfected. interest of preventing illnesses. The Add a Scoop™ product line is the perfect way to promote to the Today the Fiber Blend is a combination of oat health and wellness-minded consumer. bran, rice bran and wheat bran. The Multi-Vitamin boost is a combination of many vitamins and minerals. Now that customers could choose a boost with a specific benefit (Energy or Immune Support for example) they made their decisions faster and production at the smoothie bar ran
COMPANY NAME
CONTACT
Energy is the top-selling boost followed closely by Antioxidant, Multivitamin, and Trim & Fit. Energy drinks have exploded and Add a Scoop™ Energy contains the same ingredients as Red Bull and 5-Hour Energy. Many consumers don’t like the taste of Red Bull and 5-Hour Energy and prefer Add a Scoop™ Energy boost be added to their favorite blended beverage. The Add a Scoop™ Whey Protein is surprisingly popular. Despite the fact that so many brands of whey protein products are in the market, the Add a Scoop™ brand is high in demand. Whey protein by nature is beneficial for all people whether concerned with physical performance, weight control, cardiovascular health, skin tone, healthy aging, and the body’s ability to heal. With 10 grams of protein per serving and no added flavors or fillers, the Add a Scoop™ Whey Protein is the pure and genuine article. Another product specific to the Add a Scoop™ brand is the Matcha Green Tea. Matcha is a special variety of green tea that is shade grown in certain parts of Japan. Shade slows down the growth, turning the leaves a darker shade of green and causes the production of amino acids that result in a premium tea which provides natural energy and antioxidants. The Add a Scoop™ Matcha GT brand always wins the taste test over the other brands, and is the very versatile base for Green Tea frappés, Green Tea lattes and Green Tea smoothies.
Greatest Strengths
Add a Scoop™ by Smoothie Essentials™
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
(415) 382-6535 www.smoothieessentials.com
0% Color 0% Flavor 100% Essential
100% Natural Color & Flavor
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
0% Color 0% Flavor 100% Essential
Supplement-Boosts
22
“Weldon Flavorings is the sensible way to serve delicious Flavored Coffee & Tea!! So swirl the Flavor and Savor the taste of Weldon’s.”
Company Profile Weldon Flavorings
Who is Weldon Flavoring?
W
eldon Flavorings got its start in 1995 under the direction of owner, Dennis Weldon. Dennis became interested in serving flavored coffee at his coffee cart operation at the Kentucky Exposition Center and private venues, and found no quality product on the market except flavored coffee beans and syrups used for flavoring specialty drinks, such as
flavored coffee and tea, any place and any time. These pure liquid flavorings are completely free of sugar, artificial sweeteners, creamers, powders, and syrups. Whether at home, in the office, or serving your customers, you can trust Weldon Coffee Flavorings to give a delicious cup of flavored coffee every time. Because these flavorings are not pre-sweetened, you can enjoy flavored coffee unsweetened or sweetened to your own taste. Since they first began, flavored coffee, cappuccinos and lattes, created with Weldon Coffee Flavorings, have been served on their own coffee carts to the enjoyment of their customers. Their OneCup-At-A-Time flavored coffee concept offers convenience, quality, cost savings, variety and ease of use. Like their coffee flavorings their innovative tea/ water flavorings are not pre-sweetened and contain no added sugar, artificial sweeteners, sodium or fats. They are highly concentrated and come in an easy to use pump bottle. Wonderfully refreshing in iced tea or water they come in a variety of flavors. Just swirl any of these fruity flavorings in your tea or water and drift away to a tropical island.
Greatest Strengths cappuccinos and lattes. Since he liked his coffee unsweetened and did not want to use syrups for flavoring coffee or purchase additional equipment to make several different pots of flavored coffee, Dennis became interested in the idea of having unsweetened coffee flavorings developed. After becoming acquainted with a local product developer our unsweetened coffee flavorings were born. Dennis and his wife, Brenda worked with the developing company to find just the right taste for each flavor. Since their coffee flavorings were first developed they have tried to stay true to the healthier concept of developing additional flavorings without adding sugar or artificial sweeteners. Seeing the growing weight problem in our country increase, they feel it is important for customers to be able enjoy flavored drinks without having to worry about gaining weight.
Key Products Their products include the unsweetened Coffee Flavorings and unsweetened Tea/Water flavorings. They are the sensible way to serve delicious
COMPANY NAME
Weldon Flavorings
The versatility of Weldon Flavorings is probably its greatest strength. Weldon’s Coffee Flavorings can be used to make flavored coffee as well as flavored cappuccinos and lattes. Flavored Tea drinkers can have their tea the way they like it either sweetened or unsweetened. Customers can now have their favorite drinks with their sweetener of choice. Weldon Flavorings likes to tout their healthier cup of Flavored Coffee. Adding Weldon Flavorings is the healthy way to liven up any beverage. Their flavorings are pure liquid flavoring that add that special taste to make any beverage more scrumptious without adding a lot of extra calories. And if that doesn’t get your attention they are also Gluten-free, contain no sodium benzoate, and are non-allergenic. Café owners serving Weldon Flavorings in their beverages can draw customers by appealing to their desire to have all their beverages be tastier and healthier.
or the flavor of the day. Weldon Flavorings is providing quality unsweetened Coffee and Tea flavorings for customers who don’t want a lot of added calories or sweetness in their coffee and tea. Customers can have their flavored coffee and tea the way they like it, either unsweetened or sweetened with their condiments of choice. Weldon Flavorings has also provided a variety of packaging in their products. Café owners and online customers can purchase sample sized bottles to try new products or larger refill bottles to buy a larger quantity of their favorites. The sample sized bottles flavor approximately 25 servings and are small enough to be carried in your pocket or purse. The economical refill bottles flavor approximately 432 eight oz cups of coffee, which means you don’t have to order as often, saves on shipping costs and there won’t be as many bottles to recycle which helps the environment.
Key Advantages to Clients Customers can have their Flavored Coffee or Tea the way they like it, unsweetened or sweetened with their sweetener of choice. Weldon Flavorings doesn’t add a lot of extra calories to Flavored coffee or tea. The Coffee Flavorings can be used in coffee, cappuccinos, and lattes. Tea Flavorings can be used in hot tea, iced tea, and water. Customers are no longer limited to the Flavor of the Day or syrup flavored coffee. Purchase of additional equipment is not necessary. Pre-measured pump bottles allow for quick and accurate flavoring of coffee and tea.
Industry Contributions Customers finally have a choice. They no longer have to be satisfied with syrup flavored coffee
CONTACT
(502) 797-2937 www.weldonflavorings.com
Coffee House Products Extracts and Flavorings, Syrups
23
“Alliance for Coffee Excellence, a global alliance of coffee lovers dedicated to advancing excellence in coffee.”
Company Profile
Alliance for Coffee Excellence
Who is ACE?
N
othing like the Alliance for Coffee Excellence has really ever existed for coffee. No elite international group has ever done as much as the ACE family of coffee lovers to improve the quality, the transparency the fairness, and the camaraderie of an entire industry. While ACE is guided by a Board of Directors, a small team manages every aspect of every program to ensure success.
All of its programs work in close cooperation with coffee organizations in each of our partner country to ensure program design matches coffee industry and farmer needs. ACE’s members are the leaders in the industry, they are the trendsetters, the quality fanatics, and they have proudly raised the bar for quality and for farmers.
Key Products
ACE Membership is the gateway to advancing coffee excellence. Join the growing number of specialty coffee professionals dedicated to discovering exceptional coffees. ACE Members have revolutionized the world of exemplary coffee. They believe in a better tomorrow and they make it happen around the globe. Cup of Excellence
Cup of Excellence® is the premier coffee competition and auction worldwide. Cup of Excellence is the most prestigious award given to a fine quality coffee. The level of scrutiny that Cup of Excellence coffees undergo is unmatched anywhere in the coffee industry. Cup of Excellence award winners are cupped at least 5 times (the ‘Top 10’ are cupped again) during the 3-week competition. During this selection process, thousands of cups are evaluated, tasted and scored
COMPANY NAME
Alliance for Coffee Excellence
based on their exemplary characteristics. Prices for these award-winnings coffees at auction have broken records and have spotlighted a huge demand for rare farmer identified coffees.
memorable international jury week, gain priceless expertise from the training programs and improve their businesses by purchasing unique quality equipment at a discount. ACE’s biggest strength is it global family- all sharing a common purpose.
Industry Contributions For years all coffees were blended losing all of the uniqueness and complexity of flavors now known to be possible in a truly exemplary cup of coffee Farmers were rarely recognized and knowing the micro region where a coffee was grown was almost impossible. Financial rewards for individual farmers were scarce and finding the same special coffee twice was difficult at best and mostly impossible without a lot effort. Premiums were paid for coffees that matched the expected flavor profile not what was unique.
ACE Training
ACE training courses are designed to give serious coffee professionals the tools to move their businesses to the next level of expertise. ACE training is formulated by utilizing Cup of Excellence experience and quality protocols and is designed to prepare you to make immediate improvements in your business.
Greatest Strengths
Cup of Excellence has returned millions back to coffee producers in premiums that would otherwise not have been realized. Being selected as one of the winners at Cup of Excellence means huge recognition and reward for the grower. Cup of Excellence has been a springboard into the international marketplace which, in turn, supports further investment in the farm and brings security for families and communities. ACE membership pays for itself. Members have exclusive purchasing power of ‘the world’s most valuable coffees’: the Cup of Excellence award-winners. Members also gain valuable experience from the
CONTACT
(406) 542-3509 www.AllianceforCoffeeExcellence.org
This all changed in 1999 with the beginning of the Cup of Excellence® competition and auction program. Since then the ripple effect of Cup of Excellence® has literally changed the face of exemplary coffee and has impacted the lives of thousands of coffee farmers and roasters worldwide. No longer is a quality farmer unable to secure a decent price, no longer does a roaster wonder where his coffee was grown and in every country that runs a Cup of Excellence competition, rare and unique flavors and varietals have been appreciated for the first time. There is now every reason for a farmer and his family to care for their coffee, and every reason for a consumer to always love their daily cup.
Additional Information
As a not-for-profit 501c6 membership organization, The Alliance for Coffee Excellence manages the ever-growing complexities of executing the Cup of Excellence program across the globe, it has support from roasters and farmers in over 50 countries and in 2011, it spread its wings into origin and marketplace training and other programs designed to share the knowledge that has been gained in the pursuit of coffee perfection.
Non-Profit Resource
24
“CoffeeNetwork is for professionals who are serious about their competitive advantage.”
Company Profile
FCStone, LLC / Coffee Network
coffeenetwork Who is CoffeeNetwork?
C
offeeNetwork, a product offered by FCStone, LLC is CommodityNetwork’s flagship network and provides up to the minute information and insight for the coffee industry.
Delayed quotes from the major exchanges (realtime streaming quotes are available for an addition fee) help market participants stay up to date with current prices. Broad and ample charting and analysis ensures your business will have the key tools for success.
The comprehensive CoffeeNetwork.com website supplies growers, roasters, traders, retail outlets and all other sectors of the industry with breaking news, in-depth commentaries from leading experts, key weather information, market prices among many other useful tools and features. Find reports from origin and keep a close eye on the competition by reading CoffeeNetwork’s news, as well as articles from Dow Jones. Feature articles supply valuable data, uncover market trends, reveal factors impacting the market and help keep your business abreast of crucial information.
Split-second decisions - the right ones, the informed ones - are the keys to success in today’s dynamic coffee marketplace. To make those critical judgment calls you need the latest news and prices.
In today’s global world, being away from your desk doesn’t mean being disconnected. It is critical to be able to stay dialed in to what is moving the market on a daily basis and any factors that may affect your business.
INTL FCStone Inc., the parent company of FCStone, LLC, is a Fortune 500 company, providing customers across the globe with execution and advisory services in commodities, capital markets, currencies, asset management and more.
INTL FCStone’s customers include the producers, processors and end users of virtually every major traded commodity; commercial counter-parties; governmental, nongovernmental and charitable organizations; institutional investors; brokers; professional traders; commercial banks; and major investment banks.
All of the information can be accessed from anywhere in the world via internet, smartphone or tablet, keeping you ahead of the curve.
The editors and contributors get first-hand reports from traders, farmers and coffee associations and organizations, which offer an original and unique perspective not available elsewhere. With contributors in the US, the UK, Singapore and Brazil, CoffeeNetwork delivers a global outlook on the coffee industry. Our close team works handin-hand to ensure unparalleled support, service and satisfaction.
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COMPANY NAME
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CONTACT
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Research, Commodties News, Market Insight
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“A name to remember for a mocha you’ll never forget. Premium Sauces and powders to delight your patrons taste buds and they will return for more.”
Company Profile Costellini’s
Who is Costellini’s?
O
ur goal is quite simple: To provide consistent premium products all the time, at competitive prices.
Costellini’s is a name to remember for a coffee experience you’ll never forget. Costellini’s is a maker of fine chocolate powders and sauces for the coffee trade. Premium white chocolate powder as well as chocolate, caramel and cinnamon bliss sauces from a company that prides itself in fair trade, quality and consistency and a ‘clean smooth finish’ using only the finest ingredients.
Costellini’s chocolate sauce has a smooth finish and dissolves easily so you get chocolate with every sip. Its refreshing taste will have your mouth doing a chocolate dance! Alternatively—or, complimentary—our decadent white chocolate sauce is creamy like light frosting on a cake. Our English Style caramel sauce is so rich and buttery you will want to drink it straight from the bottle!
Greatest Strengths We concentrate on quality, consistency and customer service. At Costellini’s, we listen to our customers needs. Each and every customer is highly valued and respected, exemplified by the caring and customized approach that we take with each and every customer.
Costellini’s Cinnamon Bliss, our award-winning sauce, taste like Cinnabons in a cup. One more thing about Cinnamon Bliss: Surprise! It’s even sugar free made with Splenda! Our powders are just as delicious as our sauces. Finely powdered for easy dissolving, they provide unsurpassed flavor while your premium coffee bean stands alone .White Chocolate powder has a smooth, clean, creamy finish. Our Sweet Ground Chocolate and Cocoa Powder uses imported chocolate, which is the key to a premium mocha. We also offer white chocolate and chocolate flavors in sugar-free versions, also made with Splenda.
Industry Contributions
What about our frappe mixes? Here again we have delicious chocolate and vanilla, both decadently delicious and equally desirable in iced coffee drinks. Just fill the cup with ice, top it with milk, dump everything in the blender with one or two shots of espresso, then blend and go!
We don’t add coffee to the mix like others. We want you to use the premium bean of your choice.
CONTACT
Chocolate, Hot Drink Mixes, Private Label, Sweeteners/Toppings, Syrups
Key Products
You have your own unique flavor profile. Gourmet espresso shops that feature a premium bean as their roaster of choice want that flavor to stand alone. They don’t want their drinks to taste like all the shops down the street. They want to keep their unique flavor profile. Costellini’s sauces and powders will not dilute the quality of the coffee, or distract customer’s from their coffee experience— in fact, it will boost the taste.
Costellini’s offers a variety of products to enhance everyone’s coffee experience. We sell a potpourri of savory sauces, powders and frappe mixes. Baristas love us because our white chocolate, cocoa powders and sauces dissolve instantly, with a creamy feel that keeps the customers coming back for more!
COMPANY NAME
Costellini’s
(877) 889-1866 www.costellinis.com
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