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Who are we? What do we do? About us Our Research Services Niche Our Proffesionals Client Portfolio
Who are we?
E
ASY DIAL RESEARCH is a Research company established under Registrar of Company in the Republic of Kenya. EASY DIAL RESEARCH is a statistical firm that specializes in computerized data analysis and statistical Consultancy.
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What do we do?
W
e pride in a wide range of experience and acquired Proffessionalism in using computer application softwares such as SPSS, STATA, SAS, R and Advanced MS Excel Applications among others. With tens of analysts and coverage areas, we are the only company that creates forwardthinking research specifically for your role in the organization. Our services provide paramount component for successful research with value added insights. Our Services bring out “the need for information for planning & development” and are not but limited to:
1. Social and political Surveys 2. Baseline and exit surveys in Management consultancy 3. Feasibility studies 4. Development of Strategic Plans 5. Data collection (any part in Africa and beyond). 6. Online data collection. 7. Data cleaning, Editing and Entry. 8. Data Analysis (SPSS, SAS, R, STATA) 9. Report writing (Data interpretation) 10. Transcription 11. Independent Board Evaluation. 12. Training
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Data Analysis (SPSS, R, SAS, STATA) Research Methodology and Design Project Monitoring and Evaluation Data Analysis techniques for Qualitative and quantitative data Data Management Research Ethics Risk Management and Analysis, Costing and Economic Analysis, ISO, Conflict Management, Small Business Management, Performance Contracting Global financial markets Corporate governance Devolution Creative writing
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About Us Our Company History
The company has been providing research services for the past four years. The company provides training services on applied research, market research services, feasibility studies to corporate, non governmental organizations.
Our Vision
Easy Dial Research aspires to become a global research company with a capacity and competencies to offer services and products that meet the needs and wants of clients.
Our Mission
Our philosophy is to provide high quality and cost-efficient market research, feasibility studies in ways that answer the unique needs and wants of our clients.
Our Values
Easy Dial Research is guided by the following core values: • We respect clients’ need for our independence and objectivity; • We cherish integrity, matching words with deeds and telling clients like it is; • We ensure transparency in our business - what you see is what you get; • Teamwork - combining own and client capabilities for the best results; • Client service first - excellent, flexible professional service; • We are focused on creating and adding value; • Results delivery - we focus on achieving tangible results that impact on our • Clients’ business.
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Our Research Services 1. Feasibility and Pre-feasibility studies We offer different forms of feasibility studies for different investments and development proposals/projects to guide the implementation process and/or to inform prospective financiers. We conduct both feasibility and pre-feasibility tests that would inform the process for optimal success of the projects. We conduct market feasibility, considering various indicators, governing the markets. We also conduct technical, financial and economic feasibility studies, risk assessments and evaluation of critical success factors.
2.. Participatory Project Management Project management is a very dynamic area in that there are diverse stakeholders with differing perception relating their roles, expectation and interest. Understanding this situation need well informed cultivated and adequately prepared personnel. With this background we seek to train project managers so that they understand their roles without creating friction among the stake holders. We do not only focus on the program managers we deal with the stake holders in fine tuning their expectations with realities in the project environment. We provide assistance in expectation gathering, need assessment, community appraisal and other forms of appraisals. This process is achieved through use of salient methodologies such as, community based natural resource management (CBNRM), ZOPP, which incorporates some of the following components borrowed from PRA menu, like focus group discussions, semi structured interviewing, preference ranking, mapping and modelling and seasonal and historical diagramming. This process culminates in actionable community action plans (CAPs) for project implementation.
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3. Monitoring and Evaluation The success of any projects depends on the systems and procedures put in place to evaluate and control it. Control by “wandering around” can overcome most problems in small projects. However, large projects need to have formal control mechanisms put in place. This ensures that the path charted is not deviated from and envisaged targets for every stage are met and indeed the final target is reached. This ensures that the project team is held accountable for the progress of the project. This prevents small problems from mushrooming into large problems and focus is kept. We assist organizations develop project monitoring systems which involves determination of what data to collect; how, when, and who will collect the data, analysis of the data and reporting current progress. We help organizations actualize their projects especially the project control process; this entails development of business plans, measuring progress and performance, comparing plan against actual and how to take appropriate actions. We also undertake monitoring and evaluation on behalf of our clients for ongoing projects, they are undertaking on their own. The department is one of the key department with some of the best social, economic researchers and statisticians with lots of experience in design of research instruments, data collection, data analysis and report writing. This is a client driven department where the focus is on unique client needs and the usage of the data collected. The professionals in this department have been involved in numerous monitoring and evaluation assignments.
4. Mystery Shopping: Would you like to know and keep track of your customer experiences weekly, monthly, quarterly or yearly? We employ young men and women to walk into your business premises just like any other customer, shop around and then record their experiences. We use these experiences to inform you after an agreed period of time on lapses in your customer care as well as area of excellence. These findings can always be used to improve your customer experiences. We have progressed from a society begging to obtain some data to one that has more data than consumers. What do we do with all those spreadsheets and databases? Our job is to make sense of it for you by: Analysing data gathered from surveys and studies to find patterns and relationships • Offering clear interpretations • Utilizing rigorous methods and analytic techniques to transform results into clear language easily understood by a wide variety of audiences and stakeholders. • Offering suggestions for best practices • Providing results within your time-frame
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5. Customer/Employee satisfaction surveys We help corporate/individuals find out how satisfied their clients are with their services and offer recommendations on how to improve the relationship between the two.
6. Social and political surveys We conduct social and political surveys in line with our clients’ needs and requirements.
7. New market analysis We investigate challenging aspects that may face the client when approaching a new market. We design our studies to encompass innovative approaches and methodologies which we tailor to our clients’ individual needs; collecting, analysing and report writing to make new markets a success.
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8. Strategic positioning We carry out feasibility analysis and positioning to enable our client position themselves from an informed perspective.
9. Market penetration Our approach and techniques are diverse and comprehensive to meet the vast requirements of different clients. We provide our clients with bespoke research studies to suit their individual needs and specifications.
10. Trend Scores We are keeping track on trends among the urban citizenry. Would you like to know the most popular supermarket by the middle-aged or their car of choice? We provide all this information through our quarterly magazine.
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Niche Our specialized services are extended to:
Politicians
Governments
Marketers
Advertisers
NGOs
More so : • We join you at any stage • We offer you dependable support through your research, as we handle the cumbersome sections of your research with keenness and professionalism it deserves. • We have future projections of providing leading edge competition internationally benchmarked with other providers in the same field.
Businesses
Researchers Easy Dial Research Company profile Pg 9
Our Team
Name
Position
Task
Dr. Kenneth Wanjau
Lead consultant
Administration and Support
Prof. Wangui Tirima
Associate Consultant and Principal Researcher
Offer technical advice
Fredrick Kamanu
Field Services Manager
Coordinating field activities.
Dr. Jane Mputhia
Training and Research
Report Writing and Training the Field research Assistants
Samwel Bengu Gitonga Phd student: Corporate Governance and Strategy
Report Writing and data analyst
Data Analysis
Gideon Kiguru Phd student: Economics
Data Analyst
Data Analysis
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Client Portfolio We feel that first-class services compounded by interactive engagement are the essence of building good long-term business training relationships. Easy Dial Research, due to its innovative products and approaches, has earned the accolades of its clients. Our products are also the first in our market as we seek to create a niche in computerized data analysis in Kenya and across the globe. We have widespread and satisfied client base all across the Africa. We have worked with the following organizations either as one entity/institution, trained their staff as individuals (either privately sponsored or sponsored by the institution). To name just a few…….. Name of the Firm
Afya Yetu Initiative (AYI)
SPSS East Africa
Details of the assignment and the Year of Completion Feasibility study of a Community based Health Insurance Scheme in Central province Kenya: A case of Murang’a, Nyeri, Thika and Kiambu districts Completed in 2011 Baseline survey for Employee and Customer satisfaction survey in East Africa for SPSS east Africa: A case of Kenya, Tanzania, Uganda, Rwanda and Burundi Completed in 2011
Muranga Municipal Council
Consultancy services for Provision of Employee, Customer satisfaction and Work environment surveys: Completed June 2012
KEPSHA
Feasibility study on role of county assemblies for primary school pupils: Completed in 2011
Government Training Institute, Matuga
Municipal Council of Chuka
Consultancy services on Research Training for GTI Matuga Staff for 5 days Completed in July 2012 Employee Satisfaction Survey; Work Environment Survey. Completed in 2011
County Council of Makueni
Baseline Survey on Automation (IT) Completed in June 2012
Mbeere County Council
Training on: 1. Sensitization of staff on alcohol and drug abuse 2. Training on Information Security Management Completed in August 2012.
4NTE SACCO
Development of Strategic Plan for the year 2013-2018. Completed in October 2012.
Pamoja Trust
Training on Research Methods and Data Analysis. Copleted January 2012
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Njengi House; 3rd Floor Tom Mboya Street Nairobi, Kenya. Tel: +254 0718 823 883 / 0723 879 168 Email: fred@easydialresearch.com, Web: www.easydialresearch.com Easy Dial Research Company profile Pg 12