CEM 2019

Welcome to the annual CEM Summit, the two day event bringing together the brightest and biggest minds in CX while exploring critical topics and trends currently impacting organizations.

We are excited to bring you an exciting array of speakers and leading executives from a variety of industries across Africa and abroad to confront and overcome current industry issues. 2019’s summit will be covering the latest insights on the customer journey to gain a deeper customer understanding and provide practical ways to improve the profit and retention of profits of organizations.

We would like to thank our sponsors, exhibitors and partners at the event. Please take the time to identify the companies presented in this brochure guide and visit the various stands on the expo floor. If you have any inquiries, comments or require assistance don’t hesitate to get in touch with a member of our team at the registration area or in the main conference room.

We wish you have an informative, engaging and fantastic event!