Create an Exceptional Customer Journey With Your Website How frustrating does it feel when you run through almost entire supermarket to buy groceries from your list and there are still some that you couldn't sign off your list? You would pledge never to go back to that supermarket no matter what. The same experience could happen digitally on your website if things are mayhem and user gets lost while trying to find out information he is looking for.
In today’s era of technology, digital journey is not just limited to visiting website. A user can actually go and report about bad experience of your site on social media and will leave you embarrassed like never before. Below are few tips to create a positive long lasting impression on your customers though your website:
Plan out right Plan out on paper what kind of features do you want to highlight on your website. If you already have a website that you are planning to redesign, check google analytics and try to understand why some of your important pages never got views and how you can improve to highlight them.
kinsh.in
Create an Exceptional Customer Journey With Your Website
SEO is important but customer matters the most Never create website just to impress google. Do not overdo call to action buttons and hyperlinks all over the site for internal link building. This too much on the face factor can be annoying for the users.
Think from customer point of view Do not just think technically about the website structure in terms of header footer, sidebar etc. Before deciding which plugins to use, think from customer’s point of view and visualize how it will be perceived. The whole idea of website creation is to establish a connect with your customers so it is important to ensure that your website provides a great UI experience and encourages customers to contact you.
Take feedback seriously Google analytics provides you statistics but it lacks emotions. How the user feels while travelling through your website can only be known from their feedback.
kinsh.in
Create an Exceptional Customer Journey With Your Website
ďƒ˜ Try to obtain as much feedback as possible from various mediums like polls, newsletter responses, social media likes and comments. ďƒ˜ Analyse that feedback and keep improving as much as possible.
A website can only be marked as successful when it it focused on customers and impresses the customers. If you are looking for one such website, contact Kinsh Technologies for Web Development Services India.
Visit kinsh.in for best web development services.
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