May Commerce 2017

Page 1

INSIDE: YEA Graduation pg. 48 + Monthly Economic Indicators pg. 50


MEMBERSHIP MATTERS NEW MEMBERS & NEW PREMIER PARTNERS THE KNOXVILLE CHAMBER’S MONTHLY NEWSLETTER

Lawhorn Enterprise Group (865) 212-4867 www.thelawhorngroup.com Business & Professional Services: Certified Public Accountants ServoPlex (865) 245-9090 www.servoplex.com Computer & IT Services Stamper, Zion & Associates (865) 521-8864 www.fa.ml.com/knoxville-wealthmanagement Financial Services: Planning

BASE TIER MEMBERS Alliance for Better Nonprofits (865) 313-2077 www.betternonprofits.org Associations & Organizations Allstate - Hutchinson Agency (865) 622-7572 www.agents.allstate.com/christopherhutchinson-knoxville-tn.html Insurance Anthony Houde Design & Motion (865) 850-9460 www.anthonyhoude.com Business & Professional Services Badcock & More (863) 712-1406 www.badcock.com Shopping: Furniture Business Systems & Consultants (865) 603-3319 www.bscsolutions.com Office Equipment, Supplies, & Services: Document Management

Hyatt Place Knoxville Downtown (865) 555-1245 www.hyattplaceknoxvilledowntown. com Hotels & Lodging J Lewis, Keller Williams Realty (865) 694-5904 www.KnoxvilleRedCareers.com Real Estate KCS Cleaning Services, LLC (865) 221-0227 www.kcscleaningknoxville.com Building & Grounds Maintenance: Cleaning Services & Supplies Knoxville Spine and Sports (865) 337-5574 www.knoxvillespineandsports.com Healthcare Providers & Services: Chiropractors Little Nest Portraits (865) 675-6378 www.littlenestphoto.com Photography Mobile Repair Closet, Inc. DBA iDropped of Knoxville (865) 888-9740 www.idropped.com Telecommunications: Wireless Neurogenx Center Knoxville (865) 286-8300 Healthcare Providers & Services: Family Practice Petree’s Flowers, Inc. (865) 525-9447 www.petreesflowers.com Florists, Nurseries & Garden Centers Premier Locations, Authorized Agent of U.S. Cellular (918) 938-7227 www.uscpremier.com Telecommunications: Telephone

Safety Instruct (866) 943-6887 www.safetyinstruct.com Education & Training Scott Collins Company (865) 671-3552 www.scottcollinsco.com Real Estate: Commercial Smarketing, LLC (865) 963-0642 www.smarketing4u.com Business & Professional Services: Marketing Smart Home Fix (865) 622-3166 www.smarthomefix.com Residential Services: Maintenance & Repair

Top Achievers are recognized for their countless volunteer hours and dedication to the Ambassador Program’s mission of serving as an active volunteer extension of the Knoxville Chamber to cultivate, promote, and maintain positive relationships between the Knoxville Chamber, its members, and the community.

1ST PLACE

Hampton Inn & Suites Downtown Knoxville (865) 522-5400 www.hamptoninn3.hilton.com/en/ hotels/tennessee/hampton-inn-andsuites-knoxville-downtown-TYSHSHX/index.html Hotels & Lodging

Hampton Inn & Suites Papermill (865) 693-5400 www.hamptoninn3.hilton.com/en/ hotels/tennessee/hampton-inn-andsuites-knoxville-papermill-driveTYSPMHX/index.html Hotels & Lodging

TOP ACHIEVERS

The Holli McCray Group (865) 291-0355 www.hollimccray.com Real Estate

STAFFING SOLUTIONS/ EMPLOYBRIDGE COMPANIES

LEA BRADLEY

Talbots (865) 558-6521 www.talbots.com Shopping The Flying Locksmith (865) 761-4900 www.flyinglocksmith.com Business & Professional Services

CHRISTA EARLY

EDITOR LYNSEY WILSON ASSISTANT EDITOR JESSICA KARSTEN DESIGN LADDY FIELDS CONTACT THE KNOXVILLE CHAMBER (865) 637-4550 www.knoxvillechamber.com PRESIDENT & CEO MICHAEL EDWARDS EXECUTIVE VICE PRESIDENT RHONDA RICE ECONOMIC DEVELOPMENT DOUG LAWYER

2ND PLACE TIE

FASTSIGNS (865) 558-0180 www.fastsigns.com/134 Business & Professional Services: Signs

Provision Learning & Innovation Center (865) 684-2617 www.provisionlearningcenter. com Medical Supplies, Sales & Services

AMERICAN CANCER SOCIETY

FINANCE & OPERATIONS LARRY JOHNSON MEMBERSHIP MARK FIELD PUBLIC POLICY AMY NOLAN

HAYDEN OAKLEY REGIONS BANK

CENTRAL BUSINESS IMPROVEMENT DISTRICT (865) 246-2654 mhummel@downtownknoxville.org THE DEVELOPMENT CORPORATION (865) 546-5887

3RD PLACE

BRONZE PREMIER PARTNERS

Country Inn & Suites Cedar Bluff (865) 693-4500 www.countryinns.com/mweb/knoxville-hotel-tn-37923/tnknxced Hotels & Lodging

KATIE KOURI ACCOUNTING PRINCIPALS

The Leukemia & Lymphoma Society, Tennessee Chapter (615) 331-2980 www.lls.org/tn Healthcare Providers & Services: Agencies West Knoxville Lifestyle (865) 686-6883 www.westknoxvillelifestyle. com Publishing/Publications Wild Love Bakehouse (865) 200-8078 www.facebook.com/wildlovebakehouse.com Restaurants

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TENNESSEE SMALL BUSINESS DEVELOPMENT CENTER (865) 246-2663 LEADERSHIP KNOXVILLE (865) 523-9137 U.S. DEPT. OF COMMERCE EXPORT ASSISTANCE CENTER (865) 545-4637


Knoxville Chamber Announces Finalists for 2017 Pinnacle Business Awards BY: JESSICA KARSTEN

The Knoxville Chamber is pleased to announce its finalists for the 2017 Pinnacle Business Awards, sponsored by Atlantic Capital. This is the 13th year the Chamber has held the prestigious awards ceremony acknowledging and celebrating regional business excellence. “A Pinnacle Business award is one of the most prestigious honors a local business, entrepreneur, or organization can receive,” said Mike Edwards, Chamber president and CEO. “We are proud to recognize businesses and businesspeople that are positively impacting our region by contributing to the economy and making it a great place to live.” More than 130 companies were nominated in eight different award categories recognizing outstanding local businesses and businesspeople. In choosing the nominees, members of the Chamber’s board of directors are divided into committees and charged with vetting and scoring the applicants. Selections are based on information submitted during the application process by the nominated companies and any information available to the general public. Final scoring of the applicants is completed independently by each member of the selection committees on a secure website. Scores are tallied by an independent agency and presented to the Chamber for awarding.

THE FINALISTS FOR THE 2017 PINNACLE BUSINESS AWARDS ARE: The Small Business Excellence

Award,

sponsored by

Sword & Shield,

honors an East Tennessee small business that has 50 employees or less company-wide. The winner will demonstrate the ability to overcome obstacles and have a historical index of growth in revenues and workforce.

Finalists Axle Logistics, LLC – A non-asset based, third-party logistics company with a focus on providing safe, reliable, and advanced transportation services to a wide variety of customers throughout the continental U.S., Canada, and Mexico. EventBooking – A Software as a Service (SaaS) company that specializes in online booking and venue management for arenas, stadiums, convention centers, and performing arts centers. Johnson Architecture Inc. – A full-service architecture, planning, and interior design firm that works with facilities of all types including commercial, educational, health care, residential, restaurant, tourism, and spiritual. The Business Excellence Awards are divided into a mid-sized category for businesses with 51-200 total employees, and a large category for companies with 201 or more employees. The Business Excellence Awards recognize East Tennessee businesses that have shown remarkable profitability, growth, and stability. Companies must have a significant presence in East Tennessee and be nationally or internationally recognized in their respective sectors.

Finalists – Mid-Sized Business Excellence Award SMG Knoxville – The company manages and

books three city-owned facilities: Knoxville Convention Center, Knoxville Civic Auditorium and Coliseum, and Chilhowee Park and Exposition Center. House of Thaller – A family-owned and operated company that develops and produces readyto-eat foods for the food service industry and supermarket chains. Michael Brady Inc. – An architecture and engineering services firm offering a comprehensive range of services including architecture, structural engineering, land surveying, and construction administration.

Finalists – Large Business Excellence Award, presented by LBMC TeamHealth – Based in Knoxville, the physicians’ services group provides a full range of services nationwide in emergency medicine, anesthesiology, inpatient services, post-acute care, scribes, urgent care, pediatrics, and other functions. U.S. Cellular – The first wireless carrier in East Tennessee, U.S. Cellular is a full-service wireless carrier that provides national network coverage and industry-leading innovations designed to elevate customer experiences. Connor Concepts – The parent company and operator of The Chop House and Connors Steak & Seafood “polished casual” restaurants with 16 locations in six states.

The Woman-Owned Business Excellence Award, sponsored by Microbial Insights, is given to an outstanding womanowned business in East Tennessee. Companies

“Pinnacle” continued on pg. 46


must be at least 51 percent owned by one or more women, and one or more women must control daily management operations.

Finalists BGT Recruiting & Consulting, Inc. – A professional recruiting and HR consulting company providing services to clients locally and nationally, focusing mainly on accounting, finance, HR, administrative, marketing, operations, and sales disciplines. Innovative Design, Inc. – An engineering design consulting firm specializing in mechanical, structural, electrical, environmental, and process-related projects for industrial and government clients. Graphic Creations – An innovative market communication and print solutions company for businesses offering products that range from business cards to vehicle wraps. The Minority-Owned Business Excellence Award, sponsored by Covenant Health, recognizes companies that have achieved notable growth and are at least 51 percent owned by an ethnic minority.

Finalists El Charro – A full-service restaurant serving and catering authentic Mexican food with an emphasis on fresh ingredients and customer service. Sandra G’s – An alterations shop that specializes in custom fit and design and offers expertise in wedding and formal attire. MBK Wellness – A group of licensed massage therapists providing comprehensive massage services that incorporate several techniques including Swedish, deep tissue, sports therapy, and Thai — tailored to each individual client’s needs.

The Young Entrepreneur Award, sponsored by Atlantic Capital, acknowledges the importance of the entrepreneurial spirit. This award recognizes young professionals, 40 years of age or younger as of May 12, 2017, who started or are at risk in ownership of a non-franchise business in East Tennessee. The winner will have overcome obstacles and moved their business from early growth to some maturity.

Finalists James Oliver, president and CEO of Draft Agency – Founded in 2007, the full-service creative advertising agency, headquartered in the heart of downtown Knoxville, works to create unforgettable ads that get results. Courtney Jones, founder of MomSource Network – MomSource Network was founded in 2013 and now offers ongoing professional development for women, opportunities for peer-led networking, and access to progressive employers who offer flexible full-time, permanent part-time, job-shared, and telecommute work. Courtney Herda, CEO of Smarter Searches – Herda founded her company in 2012, which has quickly grown into a successful creative digital marketing agency providing marketing and advertising solutions for business of all sizes in an incredibly diverse range of industries.

Finalists Protomet Corporation – The Oak Ridge-based company provides engineering and manufacturing services for a variety of markets including marine/ boating, automotive, homeland security, industrial, energy, and power. EventBooking – A SaaS company that specializes in online booking and venue management for arenas, stadiums, convention centers, and performing arts centers. PureMagic Carwash – A car washing and conveyor systems company providing state-of-the-art interior and exterior carwash services at five locations across greater Knoxville.

The Impact Award, sponsored by Publix, is awarded to a noncharitable, East Tennessee business that is committed to making the region a better place to live through the development and support of a community project or program. The recipient should demonstrate the ability to improve community conditions that significantly impact the region. The winner of the 2017 community Impact Award will be revealed during the Pinnacle Business Awards ceremony. In addition to the eight awards listed above, the Chamber honors one outstanding business leader each year as the recipient of the James A. Haslam

II Chairman’s Leadership Award,

sponsored by Prestige Cleaners. The 2017 honoree of this award is Pam Fansler, chairman of First

Tennessee Bank’s East Tennessee region. This award is presented to a longtime Knoxville business leader that exhibits strength in character, resolve, commitment to the community, and exemplary success in business. The winners will be announced and recognized at the Pinnacle Business Awards on May 12 at the Knoxville Convention Center. The black tie-optional gala will feature a silent auction and reception starting at 6 p.m., followed by a dinner and awards program. The program will conclude with a champagne toast to the winners. M&M Productions, Bandit Lights, All Occasions Party Rentals, and Above the Rest Balloon & Event Designs will provide production assistance for the event. Individual tickets and table sponsorships can be purchased online at www.pinnacle2017.eventbrite.com.

The Innovator Award is presented to an East Tennessee business that has developed a new technology, innovative product or service, or has applied a business system or service in an innovative way.

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Rezoning Consultants to Speak at Chamber on May 17 BY: AMY NOLAN

Representatives from Camiros Ltd., the Chicago-based firm assisting in rewriting the City of Knoxville’s zoning ordinance, will speak at the Knoxville Chamber at 8 a.m. Wednesday, May 17. The Knoxville Area Association of Realtors is co-hosting the event with the Chamber Arista Strungys and Chris Jennette, principals in Camiros, will give an overview of what is expected to be a two-year-process, dubbed ReCode Knoxville. Knoxville Mayor Madeline Rogero and City Council have agreed to a $280,000 contract with Camiros to assist the Metropolitan Planning Commission (MPC) in updating the ordinance, which was adopted decades ago and, according to MPC, emphasizes single-use zoning that requires tracts to be segregated by land use. “That model leads to inefficient use of resources and sprawl. In the decades since the current zoning ordinance was put in place, needs have changed and demand for mixed-use development has increased as residents have become interested in being able to live, work, shop, and eat at restaurants within the same neighborhood,”

states a news release from MPC Director Gerald Green. “Amendments prioritizing these changes, such as the South Waterfront and Cumberland Avenue, have fueled demand for similar flexibility elsewhere.” Green also notes that Knox County will add 170,000 residents by 2040. “An updated ordinance will help protect and enhance Knoxville’s sense of place during this growth,” the release states. “The update will help strike a balance between protecting historic characteristics of neighborhoods and creating standards that encourage dynamic growth. It also aims to encourage connectivity among these places.” Two committees have been created to assist with the effort. A staff committee of City and MPC staff will provide local expertise, and a stakeholder committee will represent business, neighborhood, environmental, and other groups from the community. Amy Nolan, vice president of public policy at the Knoxville Chamber, is serving on the stakeholder committee. To receive updates on its work, please email her at anolan@knoxvillechamber.com.

Join us at the 2017 Pinnacle Business Awards Reception and Silent Auction, sponsored by Radio Systems Corporation, on May 12! Bidding on your favorite package will be easier than ever with mobile bidding, powered by Bidr. There will be plenty of opportunities to bid on getaways, dining out, spa services, and more!

DON’T MISS THESE DONATED ITEMS AT THE EVENT!

Tailgate Tennessee Touchdown Package

Northshore Medical Group, LLC Laser Hair Removal Package

Tailgate in Circle Park for the Tennessee vs. Vanderbilt football game on Nov. 25. You park the car. They do the rest. Tailgate Tennessee will provide a tent, tables, 20 chairs, and TV with satellite for you and 19 friends to enjoy Tennessee Tailgating at its finest!

for Upper Lip and underarms (8 treatments)

Feel comfortable in your own skin with the help of top-rated cosmetic professionals! Just in time for summer, let Northshore Medical Group make you hair-free!

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Young Entrepreneurs Academy Comes to a Close, Seeking Applications for Next Year’s Class BY: MEGAN WRIGHT

To complete the 2017 program, students from the Knoxville Chamber’s Young Entrepreneurs Academy (YEA!) met with local CEOs for a roundtable discussion on March 28. YEA! is a 30-week extra-curricular program for middle and high schoolers that teaches them how to take a business idea from concept to creation. Jim Rooney of 3-Minute Magic Carwash, Mel Evans of Insurefit RM, and Courtney Jernigan of Knoxville Graphic House participated in the roundtable. They provided the students with personal stories, advice about starting businesses, and fundamentals of entrepreneurship. The second cohort of the Knoxville Chamber’s Young Entrepreneurs Academy (YEA!) concluded with a graduation celebration on April 18. Over the course of the 30-week program, 20 students created 17 unique businesses or social movements. Students, aged 12-18, went through the entire business process, including brainstorming business ideas, developing a concrete business plan, pitching their ideas to a panel of local investors, and launching their own businesses. Beginning last October, the students met every Tuesday evening for three hours at the Haslam College of Business at the University of Tennessee. They received lessons from the program’s instructor, Haseeb Qureshi, and heard from a number of guest lecturers, successful entrepreneurs, and business mentors. The young entrepreneurs were also exposed to local businesses and facilities through field trips to locations including the Local Motors microfactory and Rala’s new retail location on Jackson Ave. Courtney Jones, founder and president of MomSource Network, served as this year’s commencement speaker, offering students advice and encouragement as they embark on an entrepreneurial future. “First, I just want take a minute to recognize this moment in your lives,” Jones said. “You’ve already done something that very few people will have an opportunity to do, so I just want to congratulate, initially, on your graduation.”

This was YEA!’s second year in the Knoxville community, supported by Pilot Flying J, UT’s Haslam College of Business, Clayton Bank, and the Arconic Foundation. The Chamber is currently seeking applications from students in grades 6-12 to fill the 2017-2018 class. These students should be responsible and creative with the ability to communicate well and demonstrate a passion for entrepreneurship. Students do not need to have a business idea to apply for the program. Classes will meet October through April, from 5 – 8 p.m. on Tuesdays. To apply for YEA!, students must fill out the application form, complete the essay and answer short questions, and submit their most recent transcript. They must also submit a letter of recommendation from a community leader, teacher, or guidance counselor. After this process, the student will be invited for a personal interview with a YEA! Student Selection Committee member. In order to be accepted for Early Admittance to the program, students must submit their applications by May 19. Students processed for Early Admittance will be notified of their status by June 24, and if any of the 24 spots remain after that date, students will be processed on a rolling basis until the program is at capacity. To apply, nominate a student, or learn more about the program, visit knoxvillechamber.com/YEA or visit the YEA! Knoxville Chamber Facebook page.

The YEA! Class of 2017 at a graduation ceremony on April 18.

Lawmakers Discuss Transportation, Healthcare During Capitol Connections Series BY: AMY NOLAN

State lawmakers gave Knoxville Chamber members an upfront view of the workings of the Tennessee General Assembly during the final two Capitol Connections panel discussions. Sen. Becky Duncan Massey, Rep. Eddie Smith, and Rep. Jason Zachary spoke to members in March about transportation issues, while Sen. Richard Briggs and Rep. Rick Staples spoke on healthcare-related topics in April. Sen. Massey and Rep. Smith both voiced their support for the IMPROVE Act, the transportation funding plan introduced by Gov. Bill Haslam and endorsed by the Knox-

ville Chamber. The legislation cuts the sales tax on grocery food by 1 percent while modestly raising fuel taxes over the next three years. Tennessee last raised fuel taxes in 1989, and roughly half of the tax is paid by out-of-state travelers and trucking companies. “We are setting up the next generation for greater success, so they inherit a state better than we found it,” Rep. Smith said. Sen. Briggs and Rep. Staples discussed health-care related bills, including those dealing with the opioid epidemic. Both lawmakers are members of their respective chambers’ Health Committees. Capitol Connections is sponsored by AT&T and WGU Tennessee.

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New Site Improvements Prepare Knox County for Future Economic Growth BY: KAYLA SMITH

Improvements are coming to 121 acres of Knox County’s Eastbridge Business Park thanks to a $500,000 grant awarded by Tennessee Economic and Community Development (TNECD). TNECD Commissioner Bob Rolfe presented a check to The Development Corporation of Knox County (TDC) at a ceremony on April 12 at Pellissippi State Community College. The Site Development Grant is a 50/50 matching grant allowing TDC to invest equally in sites four, five, and six at Eastbridge Business Park through the addition of a wastewater pump station. A community -wide effort, led by TDC and the Knoxville Chamber, was initiated to secure the grant. “Our staff has been working over the past two years to put TDC in the position to even be qualified to compete for the grant,” said Todd Napier, president and CEO of TDC. “Efforts included working with the State and its consultant to get the sites in Eastbridge Business Park certified as Tennessee Select Sites, and working with the State to get Knox County certified as a Tennessee Three Star County. Only after completing the work for these preceding certifications was TDC qualified to apply for a Tennessee Site Development Grant, which was a goal of ours from the beginning of this overall effort.” In total, 18 communities and local organizations will receive $6.2 million in Site Development Grants aimed at helping prepare industrial sites for businesses. “Being designated a ‘shovel-ready’ site gives Knoxville the competitive advantage because company decision-makers know this site will be up and running as fast as possible,” said Lindsay Hammill, project manager who assisted in this grant process for the Knoxville Chamber. “Being awarded this grant and designation took tremendous work from all of all of our stakeholders, and it will allow Knox County to be better equipped for economic growth.” The Site Development Grant is part of the suite of Select Tennessee programs and works in conjunction with the Site Certification program. An advisory committee of staff from TNECD, the Tennessee Valley Authority, the Tennessee Department of Environment and Conservation, the Tennessee Department of Transportation, and the U.S. Department of Agriculture selected these 18 sites from a pool of 28 applications. The application process was competitive with grants awarded based on benefit to the community, economic impact, leveraged resources, and ability to implement a successful project. Each application was supported by the community’s senator and representatives in the Tennessee General Assembly. TDC accepts check from TNECD for the Site Development Grant. Pictured from L-R: Ray Christian, TDC; Commissioner Bob Thomas, Knox County; Senator Becky Duncan Massey; Commissioner Dave Wright, Knox County; Gary Human, TNECD; Todd Napier, TDC; Roger Osborne, Board Chair, TDC; Mayor Madeline Rogero, City of Knoxville.

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MONTHLY ECONOMIC INDICATORS

(March 2017)

NOTES – Knoxville MSA includes: Anderson, Blount, Campbell, Grainger, Knox, Loudon, Morgan, Roane & Union Counties.

WORKFORCE* Resident Labor Force Knox Co. Knoxville MSA Tennessee U.S.

HOUSING MARKET % Change Feb. ’16Feb. ‘17

Feb. 2017

Jan. 2017

Feb. 2016

% Change Jan. ’17Feb. ‘17

234,200 414,750 3,168,000 159,482,000

232,690 412,560 3,162,600 158,676,000

233,260 413,350 3,111,500 158,279,000

0.6 0.5 0.2 0.5

0.4 0.3 1.8 0.8

392,700 2,981,800

389,900 2,959,900

386,100 2,914,500

0.7 0.7

1.7 2.3

9,640 19,340 156,200

11,040 22,360 181,600

8,480 17,290 139,000

-12.7 -13.5 -14.0

13.7 11.9 12.4

4.1 4.7 4.9 4.9

4.7 5.4 5.7 5.1

3.6 4.2 4.5 5.2

-0.6 -0.7 -0.8 -0.2

0.5 0.5 0.4 -0.3

Non-Ag Employment Knoxville MSA Tennessee

Residential Closings Residential Inventory Median Residential Price

Mar. 2017 1,664 6,793 $167,000

Unemployment Rates Knox Co. Knoxville MSA Tennessee U.S.

Sources: Tennessee Dept. of Labor & Workforce Development/U.S. Bureau of Labor Statistics

INFLATION RATES -

*Southeast Region Avg. U.S. Avg. Source: U.S. Bureau of Labor Statistics

% Change Mar. ’15Mar. ‘17 1.7 1.5

Mar. ’16-‘17

Feb. ’16-‘17

Mar. ’15-‘16

2.3 2.4

3.0 2.7

0.6 0.9

-0.7 -0.3

% Change Feb. ’16Feb. ‘17

Knoxville (City)

Total Single-Family Multi-Family

Feb. 2017* 73 15 58

Feb. 2016 12 12 0

% Change Feb. ’16Feb. ‘17 508.3 25.0 100.0

Knox Co.

Total Single-Family Multi-Family

181 123 58

105 105 0

72.4 17.1 100.0

Knoxville MSA

Total Single-Family Multi-Family

297 228 69

220 199 21

35.0 14.6 228.6

Tennessee

Total Single-Family Multi-Family

2,434 1,750 684

3,131 1,539 1,592

-22.3 13.7 -57.0

Knox Co. Knoxville MSA Tennessee

Feb. 2017

Jan. 2017

Feb. 2016

% Change Jan. ’17Feb. ‘17

47,307,970 72,372,430 616,905,381

64,612,386 97,296,698 904,860,781

44,873,381 68,175,000 579,440,565

-26.8 -25.6 -31.8

5.4 6.2 6.5

13,045,931 20,597,033

18,147,618 28,205,056

12,499,549 19,558,373

-28.1 -27.0

4.4 5.3

AIR SERVICE (MCGHEE-TYSON AIRPORT)

Passengers Freight

Dec. 2016 149,603 8,223,846

Nov. 2016 159,115 7,085,258

Dec. 2015 140,311 7,143,268

% Change Nov. ’16Dec. ‘16 -6.0 16.1

% Change Dec. ’15Dec. ‘16 6.6 15.1

Source: Metropolitan Knoxville Airport Authority

Local Sales Tax Knox Co. Knoxville MSA

*All 2017 building permit data is preliminary and therefore subject to revision throughout the year. Sources: U.S. Housing & Urban Development – SOCDS – State of the Cities Data Systems; U.S. Census Bureau – Building Permits Survey

*South – City Size Class B/C

SALES TAX REVENUE - STATE & LOCAL ($) State Sales Tax

1,348 8,325 $155,000

RESIDENTIAL BUILDING PERMITS

CONSUMER PRICE INDEX (CPI) - ALL ITEMS % Change Feb. ’16Mar. ‘17

Mar. 2016

% Change Mar. ’16Mar. ‘17 23.4 -18.4 7.7

Source: Knoxville Area Association of Realtors

Unemployment Estimates Knox Co. Knoxville MSA Tennessee

Feb. 2017 1,185 6,622 $159,900

% Change Feb. ’17Mar. ‘17 40.4 2.6 4.4

Source: Tennessee Dept. of Revenue

RETAIL SALES - NATIONAL (IN MILLIONS OF DOLLARS) Category Total Retail Sales Building Materials Clothing Stores Electronics & Appliances Food & Beverage Stores Food Svcs & Drinking Places Furniture & Home Furnishings Gasoline Stations General Merchandise Stores Health & Personal Care Stores Miscellaneous Stores Motor Vehicle & Parts Sales Non-store Retailers Sporting Goods/Books/ Hobby/Music

Mar. 2017

Feb. 2017

482,257 31,929 20,728 8,022 59,793 58,341 9,401 35,895 55,291 30,115 10,915 104,625 50,168

419,730 24,317 17,760 7,310 54,272 51,951 8,225 31,487 49,658 27,229 9,383 88,101 44,079

460,093 30,027 21,264 8,057 58,653 56,081 9,102 31,342 55,303 28,595 10,197 99,073 45,017

% Change Feb. ’17Mar. ‘17 14.9 31.3 16.7 9.7 10.2 12.3 14.3 14.0 11.3 10.6 16.3 18.8 13.8

7,034

5,958

7,382

18.1

Mar. 2016

% Change Mar. ’16Mar. ‘17 4.8 6.3 -2.5 -0.4 1.9 4.0 3.3 14.5 0.0 5.3 7.0 5.6 11.4 -4.7

EST. 1869 For more information on research, contact Joe Riley, jriley@knoxvillechamber.com.

Source: U.S. Census Bureau – Advance Monthly Retail Trade Report

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Innovation Valley Launches Economic Profile BY: KAYLA SMITH

Knoxville-Oak Ridge Innovation Valley is excited to announce the completion of the second edition of the Innovation Valley Economic Guide, produced in partnership with Conway, publishers of Site Selection magazine. The economic profile is a digital and print magazine that will be utilized as a marketing tool to promote Innovation Valley’s business climate to a greater qualified audience, in both domestic and international markets. This 65-page multimedia magazine features the region through detailed reporting and analysis of trends, interviews with C-suite executives whose businesses are expanding in the region, and analysis of Innovation Valley’s competitive advantages. “We continue to look for ways to carry the message about why Innovation Valley is the best place for business, and this magazine provides high-visibility marketing for our regional economic development efforts,” said Doug Lawyer, vice president of economic development at the Knoxville Chamber. “I am pleased to have completed the second edition of the Innovation Valley Economic Guide with our friends at Conway. We have expanded on last year’s edition, and we look forward to using it to promote Innovation Valley throughout the 2017-18 fiscal year.” The publication was sent to 5,000 decision makers from companies that fall within Innovation Valley’s target recruitment sectors, as well as 400 site selection consultants across the United States. The economic profile features stories on Innovation Valley’s available site inventory, its growing tech talent, and its regional carbon fiber and composites assets. To view the profile in its entirety, visit www.knoxvilleoakridge.com.

PREMIER PARTNER LEADERSHIP PROFILE:

Harry Gross, SunTrust Market President, Knoxville Harry Gross has a passion for giving back to his community. He currently serves on boards for a number of local organizations, including the Knoxville Chamber and United Way of Greater Knoxville. He is also a proud alum of the University of Tennessee, serves on the Finance Department Advisory Council for the Haslam College of Business, and is current Chair of the Chancellor’s Associates. A 30-year banking veteran, he joined SunTrust in 2001 as manager of the Commercial Real Estate office in Knoxville and assumed expanded roles before transitioning into Commercial Banking in 2013. In September 2016, he was named City President for SunTrust Bank in Knoxville. “I enjoy being active in the Knoxville community, where I’ve lived for 25 years, and I encourage our SunTrust teammates to take leadership roles in the community that align with their passions,” said Gross. “Our commitment to the market and contributions to the community through various volunteer efforts are part of how we live out our corporate purpose of Lighting the Way to Financial Well-Being.” SunTrust is a purpose-driven company dedicated to Lighting the Way to Financial Well-Being for the people, businesses, and communities it serves. Headquartered in Atlanta, SunTrust operates an extensive branch and ATM network throughout the high-growth Southeast and Mid-Atlantic states, along with 24-hour digital access. As of Dec. 31, 2016, SunTrust had total assets of $205 billion and total deposits of $160 billion. “SunTrust has a 90-year history of serving clients in the greater Knoxville market. We have earned a leading market and deposit share because we go to work every day with a client first mentality. We’re helping our Knoxville clients and our communities grow through a number of local initiatives, including our involvement in partnerships with the Knoxville Chamber, United Way, Junior Achievement, First Tee of Greater Knoxville, and Beck Cultural Center, among others,” said Gross. But SunTrust isn’t just focused on helping its clients – the company aims to help all Americans improve their finances. Nearly three-quarters of Americans report feeling stressed about their finances, and SunTrust wants them to know small steps can make a big difference toward gaining financial confidence. That’s why, in February 2016, SunTrust launched its onUp Movement, a national movement inspiring Americans to build financial confidence and reduce financial stress. The goal is to have 5 million people take a pledge and make a commitment to take control of their finances. Already, more than 1.3 million people have joined the Movement. “What we’ve seen is that about half of Americans don’t have $2,000 on hand for an emergency. This figure is sobering, and that’s why the goal of onUp is to boost financial confidence across the country,” said Gross. “We are encouraging clients and non-clients alike to take advantage of the resources available to them through onUp.com, where they have access to a mental wealth quiz and can read stories about fellow Americans who have started to move from financial stress to confidence.”

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MAY - MEMBER ANNIVERSARIES Since 1869, the Knoxville Chamber has been the leading voice for business in the region. Each of these businesses are celebrating milestone anniversaries as Chamber members during the month of May. Thank you for your commitment to the Chamber and the community! 31+ YEARS

MEMBER SINCE

March of Dimes

1984

15-19 YEARS AMEC Foster Wheeler Environment and

MEMBER SINCE

White Realty and Service Corporation

1954

American Red Cross of the TN Mountain Valley

1985

Knoxville Beverage Co., Inc.

1961

Boys & Girls Clubs of The Tennessee Valley

1985

Covenant Health

1962

Burkhart Enterprises, Inc.

1985

LBMC, P.C.

1998

Modern Supply Company

1966

Children’s Center of Knoxville, Inc.

1985

Johnstone Supply Co.

1999

Webb School of Knoxville

1967

Friedman’s Appliances

1985

Marketing Dimensions

1999

Arby’s Roast Beef Restaurant

1971

Knoxville Museum of Art

1985

Hoya Vision Care - Knoxville

1999

Knoxville’s Community Development Corp.

1985

Office Depot

2000

1971

Northwestern Mutual

1985

Cannon & Cannon, Inc.

2000

1971

Securities Service Network, Inc.

1985

NetGain Mobile Diagnostics

2000

Stanley Steemer of East Tennessee, LLC

1985

Doyle Webb-Realty Executives and Associates

2001

1974

Tate’s School & Tate’s Day Camp

1985

Chandler’s Deli, LLC

2001

1974

William E. Pinkston, CPA

1985

Select Ticket Service

2001

Asset Planning Corporation

1976

LubriCorp, LLC

1986

Corporate Communications

2002

Ayres & Parkey

1976

Northeast Knox Utility District

1986

Resource Advisory Services

2002

Rural/Metro Corporation

1976

Summit Medical Group, PLLC

1986

BNI- Business Network International

2002

Wood Properties, Inc.

1976

Pershing Yoakley & Associates, P.C.

1987

Partners Development

1977

Prestige Cleaners, Inc.

1987

Rubber Plus, Inc.

1977

Vaughn & Melton Consulting Engineers, Inc.

1977

25 – 30 YEARS

Premier Transportation, LLC

2003

Novinger, Ball and Zivi, PC

1979

TeamHealth 1988

Jewelry Television

2003

West Side Honda

1979

Ameriplan Benefit Corporation

1989

Toyota/Lexus of Knoxville

2003

Bible Harris Smith, P.C.

1980

Holston Gases, Inc.

1989

All Occasion Catering, LLC

2004

East Tennessee Children’s Hospital

1980

Bandit Lites, Inc.

1989

Fulghum, MacIndoe & Associates, Inc.

2004

Thermocopy of Tennessee, Inc.

1980

River Sports Outfitters, Inc.

1989

Quantum Environmental & Engineering

Brown, Jake & McDaniel, CPA’s

1981

Wimberly Lawson Wright Daves & Jones, PLLC

1989

1981

Frontier Communications

1989

U.S. Bank

2004

Better Business Bureau of Greater East Tennessee 1983

Knox Area Rescue Ministries

1989

Tillman Companies, LLC

2005

Helen Ross McNabb Center, Inc.

1983

Presbyterian Homes of Tennessee, Inc.

1989

Mowery Insurance Inc.

2006

Senior Citizens Home Assistance Services

1983

Mullins Warehouse Park/1605 Rentals, Inc.

1991

HomeTrust Bank

2006

West Knox Utility District

1983

Michael Brady Inc.

1991

Lewis, Thomason, King, Krieg & Waldrop, P.C.

2006

1983

O’Connor Communications

1992

Associated General Contractors of Tennessee Knoxville Branch D & V Distributing Company Cindy Doyle Agency/State Farm Insurance Company Commercial Realty Company

Knox Chapman Utility District

Zoo Knoxville

Infrastructure, Inc.

10 – 14 YEARS

1998

MEMBER SINCE

EPRI 2003

MEMBER SINCE

Services, LLC

2004

Safe n’ Sound Creative Technologies

2006

Common Grounds/Landscape Management, Inc. 1992

Scenic Helicopter Tours

2006

1984

Connor Concepts, Inc.

1992

Electrical Workers Local 760

2006

Brandon’s Awards & Engraving

1984

The Development Corporation of Knox County

1992

LDI 2006

CEMEX, Inc.

1984

Builders Exchange of Tennessee, Inc.

1992

Grayson BMW-Subaru-Hyundai-Mini

2007

Creative Structures, Inc.

1984

Broadway Electric Service Corporation

1992

Jim Cogdill Dodge, Inc.

2007

Kitchen Sales, Inc.

1984

Regal Entertainment Group

1992

Smith, Seckman, Reid, Inc.

2007

McGaha Electric Company, Inc.

1984

Smith & Hammaker

1992

Rogers Group, Inc.

1992

Tennessee Roofing Corporation

1992

Associated Builders & Contractors, Inc. East TN Chapter

Steel Plate Fabricators/Knoxville Sheet Metal Works, Inc.

1984

The Arts and Culture Alliance of Greater Knoxville

1984

Uster Technologies, Inc.

1984

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Premier Partners Hear from ORNL Director Thom Mason BY: JESSICA KARSTEN

Knoxville Chamber Premier Partners had the exclusive opportunity to hear from Dr. Thom Mason, director of Oak Ridge National Laboratory, at an April 20 breakfast event sponsored by AccidentFund. Dr. Mason detailed the historical context surrounding the establishment of Oak Ridge National Laboratory and explained the significant role national laboratories play globally in scientific research and advancement and its economic impact on our region. He also discussed how scientific and technological advancement fosters steady economic growth. “Roughly 50 percent of the real GDP growth since 1945 is due to new technology coming to the market,” he explained. To watch a video of Dr. Mason’s discussion in its entirety, visit the Knoxville Chamber’s YouTube channel.

Rhonda Rice, executive vice president of the Knoxville Chamber, ORNL Director Dr. Thom Mason, and Tim Manring, senior business development consultant for AccidentFund, at the Premier Partner event on April 20.

RIBBON CUTTINGS

Clothes Mentor celebrated its grand opening on April 7. They buy and sell high-quality, gently used, name-brand and designer women’s clothing, shoes and accessories that are like new – for less. The new location is found at 10905 Parkside Drive.

The Villas on Wallace Road celebrated the grand opening of its new Knoxville location on March 24. It is Knoxville’s newest luxury apartment community and is now leasing. The new location is found at 1211 Gray Birch Way.

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RIBBON CUTTINGS

UPCOMING EVENTS

May 4 Women on the Rise to Shine – Making Work-Life Balance Work!

11:30 AM – 1:00 PM • Hilton Knoxville – 501 West Church Ave. SPONSORED BY:

May 12 Pinnacle Business Awards Gala 2017 6:00 – 10:00 PM • Knoxville Convention Center – 701 Henley St. SPONSORED BY: ORNL Federal Credit Union celebrated the grand opening of its newest Knoxville location on April 11. The community credit union provides financial services to anyone who lives, works, worships, or attends school in 16 counties of East Tennessee. The new location is at 2077 Town Center Blvd.

May 16 a.m. Exchange hosted by Pipe Wrench Plumbing, Heating, & Cooling, Inc. 8:00 – 9:00 AM • Pipe Wrench Plumbing, Heating, & Cooling, Inc. - 10641 Braden Dickey Lane, #5 SPONSORED BY:

May 17 Recode Knoxville Information Center 8:00 – 9:00 AM • Knoxville Chamber – 17 Market Square, #201

I

BBO N

R

Well-Key Urgent Care celebrated the opening of its second Knoxville location on March 31. It is located at 101 Glenleigh Court at the corner of Kingston Pike. Well-Key is a physician-owned company offering patients care for minor emergencies.

O

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C U T T I NG

Interested in scheduling a ribbon cutting for your business?

E

CH

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Contact Lauren Longmire at 246.2615.

SPONSORED BY:

May 23 Bright Ideas Workshop – “Project Management” by Elizabeth Magra, Management Solutions, LLC 11:30 AM – 1:00 PM • Knoxville Chamber – 17 Market Square, #201 SPONSORED BY:

May 26 “Five Attributes Sales Professionals Must Have” – Workshop by Sandler Training, Herzog & Assoc. 9:00 – 10:30 AM • Knoxville Chamber – 17 Market Square, #201 SPONSORED BY:

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