Controlled handover
optimize
project
analyze
change
consult
implement inform + train
FLEET
capture
Success Story
PROCESS FINANCE SECURITY Co hanntroll dov ed er
n tio iza ea tim ar Op next of
manage improve
operate monitor
Optimized Print Services Success Story Company Profile: NORDJYSKE Medier A/S, Denmark NORDJYSKE Medier is a Danish media group that offers a wide range of media. The Group has about 600 employees and eleven primary locations in Jutland, with its headquarters in Aalborg. The company publishes one daily and several local weekly newspapers in North Jutland, operates the ANR and Radio AURA radio stations, the 24NORDJYSKE round-the-clock TV channel and a number of websites. NORDJYSKE Distribution, which handles the distribution of newspapers and printed advertising material, is also part of the business.
Customer’s current situation/challenge NORDJYSKE Medier’s print fleet consisted of 40 multifunctionals (MFPs) and 103 printers. All were network devices. The company’s aim was to control and subsequently reduce costs in the context of fleet management and document handling. Some of the smaller devices were to be replaced by bigger centralised devices to reduce total cost of ownership and increase workflow efficiency and print safety. Other challenges were to reduce electricity consumption and CO₂ emissions and to increase employee effectiveness in terms of document handling.
Success summary With the help of Konica Minolta, NORDJYSKE Medier was able to reduce the device fleet to a total of 95 units. A new accounting system gives NORDJYSKE better control over the printing budget. A follow-me print solution enhances efficiency, mobility of printing and essentially improves print security. Additional scanning software refines document retrieval, digital archiving and security. The reduction in device numbers has led to lower power consumption and less CO₂ emission. These measures cut NORDJYSKE’s print and copy costs by 18.5%. However, this implementation was just the first step in a continuing formal approach. Konica Minolta is to identify further possibilities for improvement in close partnership with NORDJYSKE in the future.
Success Story Optimized Print Services
Konica Minolta, Optimized Print Services
Optimized Print Services OPS has three implementation phases. The first is OPS Consult, in which Konica Minolta analyses and identifies the customer’s environment and then proposes the best solution. OPS Consult is followed by OPS Implement and OPS Manage.
OPS Consult The Konica Minolta OPS team monitored NORDJYSKE’s fleet for a period of two months. The analysis revealed a very high volume of more than 8 million prints per year. The fleet consisted of a mix of four brands and 44 models, with an undesirable effect on operational reliability, running costs and fleet management. The inquiry also revealed that almost half of the prints came from smaller and more expensive printers instead of MFPs with lower unit prices. Konica Minolta recommended consolidating the fleet with fewer brands, removing small printers and installing MFPs. The analysis further included a detailed account of power consumption and CO₂ emission so as to be able to detect improvements after the OPS process. All in all, Konica Minolta estimated a potential saving of DKK 556,000 (18.5%) within the first year after OPS.
OPS Implement Building on the insights of Konica Minolta’s consulting and on the analysis of NORDJYSKE’s fleet, twelve old MFPs were replaced by Konica Minolta bizhub C452s. These new devices are equipped with the NSI Autostore application, enhancing scanning capability, and CS Remote Care, an automated monitoring and communication system between the output devices and the Konica Minolta service organisation. The SafeQ accounting solution now looks after monitoring, reporting and user access management at NORDJYSKE. Employees were trained to use the integrated hardware and software solutions and a basic project management was set up for the rollout.
OPS Manage The implementation of the twelve bizhub C452s with CS Remote Care now makes the use of automated services possible, with toner alerts, just-in-time delivery and service alerts triggering Konica Minolta support. This results in a significant easing of pressure on the IT department. Using fewer local printers has a positive effect on the total cost of ownership and the SaveQ follow-me print solution results in safer, controlled and more efficient printing. Cloud printing allows pulling out copies from any location within the company but also the removal of superfluous output from the Cloud-based print queue. Finally, the Managed Print Service software used provides a thorough monitoring of the whole fleet.
OPS Customer’s comment “After the OPS analysis, both the number of inquiries and the number of maintenance tasks for the IT department fell to an absolute minimum. Operations and the stability of the system have also improved,” says NORDJYSKE Medier’s Kim Faarbæk.
Konica Minolta Business Solutions Europe GmbH Europaallee 17 • 30855 Langenhagen • Germany • Tel.: +49 (0) 511 74 04-0 • Fax: +49 (0) 511 74 10 50 • www.konicaminolta.eu