Lakshya - A Beacon Of Knowledge, February 2021

Page 15

Corporate Angle Ms. Pooja Prasad Program Management Junior Executive at Flex, Pune, India

Impact Of COVID On Operations Management Daily we see how operations work but it is amalgamation of people ,process & project wherein many terms are involved which integrates steps taken to reach the one goal one mission one vision resulting in productive outcomes thereby resolving daily problems faced in operations by adopting technology using intellect and bringing the ideas into reality in the form of Kaizen. But due to COVID situation and its sudden arrival in our life has impacted many phases of life and work. We cannot overlook the black side of operations that has impacted due to COVID pandemics .It is really not easy to keep the same smooth flow or work still people have done it by struggling in their field in spite of COVID hitting various aspects of operations like manufacturing and design. For an employee the problem faced are varied and has many angles to pay attention. Again in it depend on resource available and backup as we have Business Continuity Process that kept employee ready for pandemic situation.

As an employee along with work it is necessary to take time-off from frustration but it was necessary to first settle ourselves with this situation that results in daily follow up and managing the in and out in operation in order to maintain the flow and then take rest, so it is difficult but at last if passion is that strong then any miracle can happen. Herein the problem is what if the first, second and third resource supporting same project goes on holiday on same day then it comes to cluster lead and there manager start brainstorming since he has to keep the process in-tact being adhered to one’s responsibility and thereby aligning one’s team as per situation. In operations, while working from home at a sudden in phase of Business Continuity Process all of sudden everything was announced to be ready with all tools, technology, systems with resources with respect to their localized place wherein they don’t know if they have proper internet connection which can indirectly affect the process and employee attendance work flow.

KAIZEN’S OPERATIONS & RESEARCH ENTITY

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