Get fit Communications skills: We are polite

1 We are polite a) Say what you think Emma,

Lisa, Artem and George said to the waiter when … 1. …they wanted the menu. 2. …they ordered their lunch. 3. …he brought their food. 4. …they wanted to pay for their lunch. 5. … they left the snack bar.

COMMUNICATION

S K I L L S Always be polite in a café, snack bar or restaurant, with your friends. People in Britain always use these phrases! Excuse me. I’m sorry, but … I’d /We’d like …., please. I enjoyed … Can you bring me/us …, please? …wrong/cold Can you please tell me/ explain Thank you. / Goodbye.   to me …? The … is for me/my friend.

b) These people are not polite. What should they say? 1. Waiter! The table is dirty. 2. We need the menu. 3. ‘Today’s special’? What’s that? 4. These chips are cold. 5. Bring me some more sugar. 6. What do I get with the fish? 7. Where are the toilets? 8. My bill is wrong.

c) Role play: Act café, store, snack bar and school office dialogues. Take turns to play different roles.

USEFUL PHRASES A: Are you ready to order? B: Can I have the menu, please? A: Oh, sorry. Here you are. B: Thank you. A: What would you like? B: I’d like… A: Would you like something to drink? B: I’d like some water, please. / No, thank you. A: What food do you like? B: I really like… A: What food don’t you like? B: I don’t like and I hate… A: What’s your favorite meal? B: I really love …

2 More conversations

USEFUL PHRASES On the telephone A: Hello. B: Hello. This is …Can I speak to … A: Yes, just a minute. B: Thank you. C: Hello. This is … Asking for the way to … A: Excuse me, where can I buy …? B: You can buy them at … A: Where is the …,please? B: Just round the corner. A: Will it be open…? B: Yes, it’s open all day. At a school store A: Excuse me, how much is …? B: It costs… A: Thank you. B: You’re welcome.

3 Who are you in school? Conduct a survey and learn your friends’ interests. Be polite. Questions What is your favorite color? Possible answers Red, black, hot pink, purple, white, blue, red, orange and many more … See Vocabulary section for the rest of the survey.