the whole Sto|y
A Thesis by Krist铆n Agnarsd贸ttir
Copyright 2010 This book is a non-commercial work produced as a student research project for educational purposes only. No part of this book may be used or reproduced in any manner without written permission from the author, except in the context of reviews. Every reasonable attempt has been made to identify owners of copyright. Errors or omissions will be corrected in subsequent editions.
Written, designed and produced by: Krist铆n Agnarsd贸ttir kristinagnars@gmail.com Academy of Art University 79 New Montgomery Street, San Francisco, CA 94105 Department Director Phil Hamlett
www.alltgott.org
the whole Sto|y
A Thesis by Krist铆n Agnarsd贸ttir
This project is dedicated to Iceland, the best little club I could ever want to belong to.
contents
16 Fjรถlskylda (Family) 32 Hreint (Clean) 44 Samvinna (Together) 50 Hugmynd (Idea) 78 Vegur (Road) 104 Merki (Brand) 138 Vรถrur (Products) 154 Kynning (Promotion) 167 Viรฐauki (Appendix)
todo bien
alles gut
tout vas bien
Allt Gott: means ‘all the good’ or ‘everything good’ as a description. It can also mean ‘everything is good’, as in response to a social greeting (‘How are you?’). It can also be used in a similar manner as the phrase:
–It’s All Good
e. family
fjölskylda A nation so tiny and homogenous […] almost requires a new classification. Really, it’s less a nation than one big extended family. (Michael Lewis, Vanity Fair, February 2009)
Through Thick & Thin
For Better or for Worse
Just Deal With it
Calling Iceland close-knit is an understatement if there ever
This close-knit family is also completely related, literally.
was one. Sharing that small piece of land far up in the North
In fact there is a site where Icelanders can trace their ancestry
Atlantic; the dark almost never-ending days of winter, and
to see how closely they connect to one another. The gene
the endless sunlight of the short summer, calls for a support
pool is so homogenous that it is being singled out for research
system and companionship and that is hard to match.
to isolate disease creating genes within our DNA. The
During the long winters, where it seems you will literally
Icelandic DNA is not that of some sissies. The forefathers
never see the light of day again, locals seek solace in each
of Iceland have suffered through many great tragedies and
other. They look for comfort, support, and unity in the dark,
hardships. Awesome disasters, extreme weather and a land
ultimately finding the humor and coping mechanisms
that refused to provide. For instance the volcanic eruption
necessary for surviving. When the sun finally does emerge,
of Lakagigar in 1784, the world’s largest recorded lava flow,
it feels like it will never set, and this is when the party
poured for over eight months and killed more than half of
really begins. The joy shared amongst Icelanders over the
the nation’s livestock. This lead to a famine that killed over
simple things is an amazing experience. Enjoying a glass
25% of Iceland’s population. Volcanic eruptions, avalanches,
of wine outside in the sun with a friend, grilling fish on the
famines, and epidemics, which have lasted until modern times,
patio, taking a walk without being equipped like an arctic
taught Icelanders valuable lessons. It taught them how to
explorer, these are some simple joys. There is also the daily
survive. They had to deal with the insane climate, eat just
pleasure of not going to and from work in complete darkness.
about anything, and most importantly, adopt the attitude
This is what gives Icelanders an extra hop in their step,
necessary to keep going. This attitude has thankfully been
a gleam in their eye, and turns the smirk to a laughter that
passed down through generations. In today’s Iceland
lingers. These joys are best shared with as many people
there is still a very low tolerance for whining; there’s a strong
as possible, for as long as possible. Because together–as a
work ethic, and an atmosphere that leaves little room for
family–they have survived yet another Icelandic winter.
mucking about and complicating things.
A l lt G o tt
F jöl s k y l da
T he W hole S tor y
Fa m i ly
A l lt G o tt
F jรถl s k y l da
T he W hole S tor y
Sub - C h ap t e r
n at i o n a l p r i d e
More patriotic than a Texas state fair. We have the b e s t water, t he strongest men and the prettiest women. We like to say Napoleon had an Iceland-syndrome.
A l lt G o tt
F jรถl s k y l da
T he W hole S tor y
Fa m i ly
Pride & Patriots In the United States, national pride is linked with patriotism,
ways of demonstrating superiority. They have no army, no
flag waving, NRA memberships, Republicans, conservative
clout to speak of when it comes to international relations.
values, and aggressive foreign policy. But this is not what
Iceland was passed around between Scandinavian monarchies
Iceland’s national pride consists of. Icelandic pride is the
for hundreds of years, and the nation has always fought for
love of the land, the nature, the magnificent panoramic views
its independence tooth and nail.
at every turn, the unspoiled quality of our wast and desolate
So perhaps it is only natural for them to want to shout their
highlands, and the clean water we have been blessed with.
pride from every cliff. However, it is not as obnoxious when
Icelanders are extremely proud of their literature, language,
the micro-nations do that. Some say it borders on being cute,
poetry, and appreciation for the arts. They are proud of the
like that little terrier in the park with the attitude, you
values they share, that they are all in this together, that they
know the one – barking at the big Rottweiler.
want everyone to be born as equals – not just on paper. This is not an unnatural ego for a small nation to develop, but pride can turn to bragging. Icelanders overestimate themselves as small nations often do. In any conversation with foreigners Icelanders will, as if on cue, mention at least three of what they would consider Iceland’s latest feats. They brag about the quality of Iceland’s stuff, quantity of it, or what place Iceland ranked in a recent world poll. An Icelander might be surprised that everyone hadn’t heard that Iceland placed in the top five in the latest UN International Water Quality poll or the like. It certainly was talked about it in Iceland. Perhaps this is the small nation making up for a lack of other things. Iceland has no typical
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
22 / 23
S h e e p & P e o p l e r at i o
Even though less than five percent of the population is engaged in agriculture, the sheep still outnumber Icelanders. At one point in time people barely managed to outnumber the sheep, accounting for 50.1% of the combined population. This is mainly attributed to the eruption of LakagĂgar from 1783 to 1785 which had disastrous effects on agriculture and wiped out most of the sheep population. Since Iceland at the time relied on the sheep so much for sustenance, it took a toll on the human population as well.
A l lt G o tt
F jĂśl s k y l da
T he W hole S tor y
Fa m i ly
317,630 I n h a b i ta n t s
January 1, 2010
Av e r age age
l i f e e x p e c ta nc y
G ov e r n m e n t
37.2
81.5
930AD
Average 2009
2009. Women 83.3, Men 79.7.
We love to protest and overthrow our governments. Google it.
The ruling chiefs established a republican constitution and an assembly called Alþingi, the oldest parliament in the world.
Ge o gr a p h i c a l s i z e
Size wise, think Virginia. The distortion of flat maps always make us look a little bigger. Total 39,769 mi 2/103.000 km 2 . 63% of which is in complete desolation. The eruption shown here is Eyjafjallajökull – sorry about that one.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
24 / 25
L i t e r ac y
99.9%
4.38
Ages 15-74. Original works produced yearly in the Icelandic language per 1000 inhabitants.
online
93% Households with computers.
Per capita publication of books and magazines is the highest in the world.
s m a rt a l e c
33% B.A. or higher. 30-34 year old.
k n ow you r l i m i t s
Fa m i ly va l u e s
758,000 km2 Sea area within national fishing boundaries or 293,000 sq. miles. Iceland has exclusive rights to lucrative fishing grounds up to 200 nautical miles off the coast. This is completely unheard of anywhere else in the world. The only war that Iceland has ever fought was to protect those fishing grounds, and fish was, until recently, the main export of Iceland.
f o o d pa l e t t e
c h r i s t m as s p i r i t
13 Among the things eaten during the off season are sheep heads.
Icelandic Santa Clauses are made up of 13 brothers – more like hooligans than jolly old fat men.
New parents get nine months paid leave, six for mom and three for dad. This ensures that parents have enough time to bond with the new family member. Mothers are less likely to exit the workforce for an extended period of time, or even entirely.
A l lt G o tt
F jĂśl s k y l da
T he W hole S tor y
Fa m i ly
6+3
public Sw imming pools
We could have a pool party for the whole country. 0.39375 pools per 1000 inhabitants. Equal to San Francisco having 300 swimming pools.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
2 6 / 27
Frozen Assets
The Week That Was Iceland, a nation of only 317,000 inhabitants finds itself in a
What Iceland does know is precisely how much trouble
unique situation, they need to find new ways of surviving.
the society is in. How much this will affect the services
Early October 2008, Iceland’s economy collapsed in a span
provided, the health care, the education, these are the corner
of only several days. The collapse sent the number one
stones of the Icelandic society. Iceland knows that if it does
country on the United Nation’s human development index
not find ways to innovate (new opportunities, new industries)
into a complete financial crisis. What happened was that
it faces a very dark future.
Iceland’s three major banks went under in one week, and were consequently taken over by the Icelandic government.
Brain Drain
By the fall of the first bank, a big snowball effect was already
Now, two years after this catastrophe, Icelanders feel they
in place–within a few days the other two large banks went
have been patient enough. Long-term unemployment has
down as well. Entire industries were temporarily wiped out
started taking its toll on the nation, families, and individuals.
with the fall of the banks, due to a credit crisis. This thesis
Industries have been sitting idle at their end of the table,
does not go into the details of the collapse, as that is a topic
hoping the solution will come to them.
all on it’s own.
People have lost faith in their elected representatives,
1
The total of banking losses is still being debated for many
governments have been overthrown and the one currently
reasons, but it is a lot. The nation’s debt is still being figured
in power is heavily debated every day. Understandably
out, but it is many times that of the Icelandic GDP. The
so, as unpopular decisions and difficult cuts need to be made.
stock market did not crash, it collapsed. All of this will be
Iceland is also facing the “brain-drain” effect. The foreign
figured out with time, but the losses are tied to the national
workforce in Iceland diminished as workers returned home
currency, which was taken off the market by the government,
from a collapsed job market in Iceland. Furthermore,
and is being held on life support currently by the Central Bank.
Icelanders have now begun looking for greener pastures. Big
1 The Special Investigative Committee’s executive summary for the English language can be found in the appendix.
heavily due to cutbacks and lack of credit) are now unable
industries such as health care and technology (suffering
A l lt G o tt
F jöl s k y l da
T he W hole S tor y
Fa m i ly
to compete with their neighboring countries. Those studying abroad are not returning home. Which is a serious issue on its own–their education is funded in part by governmental loans for the direct purpose of educating the country, and building its future. A final negative factor is the regulations of the International Monetary Fund. Their goal is to help the bottom line, not the family. This is a bitter pill to swallow for a country taken down by that very same thinking. Needless to say, with all that has happened, Iceland faces big challenges in its economic future. However, this situation, like every cloud, has a silver lining. It is a nation filled with bright, educated minds who have always been resourceful and very hard working. The danger is, if they do not gain hope in their homeland, mass emigration will become a reality.
However, this situation, like every cloud, has a silver lining. It is a nation filled with bright, educated minds who have always been resourceful and very hard working. The danger is, if they do not gain hope in their homeland, mass emigration will become a reality.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
3 0 / 31
e. clean
h|eint Iceland has all the makings of a unique manufacturing landscape, clean air, an abundance of renewable energy, and a protected workforce.
h o t s p r i n gs
wat e r fa l l s
Produces Geothermal Energy and some serious smells.
Used for Hydropower and pretty tourist pictures.
600 200
A l lt G o tt
H r e i nt
T he W hole S tor y
C le a n
Second Glance
At first glance, Iceland is a cold, barren place, and the idea
are easily quantifiable in the bottom line of any company,
of manufacturing in these harsh conditions would be less
but it is not the only way that products are green.
than ideal. However, there is an unseen bounty of resources
The third advantage of manufacturing in Iceland is the social
that actually give a great advantage. With the increasing
impact of a work environment that is supported by strong labor
concern over the ecological impact of manufacturing, the
laws. The country is completely unionized, so any products
biggest advantage is the advanced levels of eco-friendliness
coming out of Iceland come with a clean conscience.
that already are in place. Iceland has extremely clean energy sources and about 81% of its primary energy source is
Always Small Farms
derived from domestically produced renewable sources.
The production of dairy, lamb, and other agricultural exports
Hydroelectric and geothermal energy production are the
originates on small family farms. While other countries
sole sources of power.
are trying to battle the food industry’s factory farms by
Up until now, the only industries taking advantage of the
supporting small farms and traditional methods, Icelandic
geological qualities of Iceland have been dirty industries
farms never deviated from this ideal. This is not to say that
that need obscene amounts of electricity. The process of
they are primitive. In fact, they are utilizing advanced
smelting metals, like aluminum and iron, is the main abuse
technologies to insure quality, rather than stretch the limits
of Iceland’s cheap power. In turn, these giant, international
of production. All of the farms in the MS Icelandic Dairy
companies use their presence in Iceland to green-wash their
Cooperative produce using only 100% carbon-free electricity.
image abroad. But the Icelandic people want and believe
This environmental advantage exceeds the counterbalance
the country can stand for something better.
for the methane output inherent in local ruminant agriculture.
The second advantage is the abundance of clean, pure, water.
The production of lamb follows tradition; the sheep are left
There is no difference in water quality between what is
free to wander the countryside. The concept of ‘free range’
straight from the tap and the best bottled spring water.
doesn’t begin to describe their freedom. Their diet includes
This means that any liquid products are imbued with this
many wild herbs, which gives an excellent flavor to the meat,
purity, as is any food production. These natural resources
in essence the sheep are marinating in the fields.
A l lt G o tt
H r e i nt
T he W hole S tor y
C le a n
U t i l i z at i o n o f ge o t h e r m a l e n e rgy
Industry
Fish Farming
Heating
Snow Melting
Green Houses
Swimming Pools Electricity Generation Total use of geothermal energy in 2008 was 39 PJ.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
3 6 / 37
A l lt G o tt T he W hole S tor y
H r e i nt
Calling the Icelandic shee{ ‘free range’ is, at the ve|y least, an understate\ent.
Exports of goods
Up until recently, marine products were Iceland's main source of income and export. The fisheries shaped their export industry and were only surpassed a couple of years ago by industries such as aluminum factories, taking advantage of the abundance of energy available.
A l lt G o tt
H r e i nt
T he W hole S tor y
C le a n
miscellaneous 8.2%
agricultural 1.5%
Marine Products 41.7 %
INdustrial products 48.6%
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
4 0 / 41
A l lt G o tt T he W hole S tor y
H r e i nt
Plenty of Fish in the Sea? For most of its history Iceland has kept to itself, staying out of international disputes. However, when it came to fishing, it’s main source of livelihood and export economy, Iceland was prepared to fight to protect and expand its waters. Iceland’s decision to increase its territorial fishing territory, and the resulting skirmishes with British vessels, became known as the “Cod Wars”. The wars were characterized by clashes between Icelandic gunships and British warships. Trawlers and vessels were colliding off the coast of Iceland. British vessels fishing under security escort of the Royal Navy. Nets were cut, and shots were fired, some were blanks, but some weren’t. Finally in 1976, a stopgap agreement was made with Britain. Since then British fishing boats have respected the 200 mile limit, and no new violence has erupted. Interestingly Iceland claims the tiny islet of Kolbeinsey, 65 mi north of the mainland in the Arctic Ocean, as part of the country. It is little more than a tiny speck, about 970 sq.feet, and is continually being eroded. Eventhough it is expected to disappear in the near future, Kolbeinsey adds 3700 sq. mi to Iceland’s territorial fishing waters. This makes it the most important piece of offshore rock in the North Atlantic. At least while the island is still there.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
42 / 4 3
e. collaboration
sa\VINNA Iceland needs to go back to its roots and what has always been its forte–working together.
Bringing Back The Classics
Common Goals Now, in Iceland, government means good. There is a
began in Iceland, the farmers needed to move from being
deep-rooted faith in the role of government in Iceland.
self-sufficient farms to more market driven structures. The
Throughout history the government has aided people,
milk farmers formed a collective with the support of the
households, industries, and commerce with good effects.
Icelandic government (subsidizing 25% of all milk farmer’s
We feel unified with our government on a grand scale, and
starting costs) known as Mjólkursamsalan (MS Icelandic
not removed from it. The cooperative movement has a long
Dairy). They then joined forces in the processing, selling,
history in Icelandic society; its food production, and
distribution and marketing of their products. Today the
commercial activities. It is probably the main reason that
coopertive organization includes over 700 of Iceland´s family
Icelanders managed to rise from poverty, to relative
owned farms and other milk producers across the country,
prosperity, in the short period of time after World War II.
all working together towards the same goal. Their manifesto
All the way up until the late 1990’s, Icelandic exporting
is to farm ethically and treat livestock humanly, in keeping
activities were organized into cooperatives. Since fishing
with Iceland’s progressive standards of livestock wellbeing.
was Iceland’s main export for a long time, it is one of the
The lamb and wool industries have changed the least over
bigger cooperative systems in the country. The members of
time, the old way of doing things is still the best way. All
the fishing cooperatives were the owners of the fishing fleets.
summer the sheep are left free to wander and feed on the
By uniting their sales efforts into a few cooperatives, it was
wild grasses and herbs. In the fall, farmers ride together into
believed that it would maximize the value of the fish exports.
the mountains to retrieve all the sheep. They are herded
The boats in each village sold to a small company commonly
into a coral shaped like a wagon-wheel, where the sheep are
known as the freezing plant. These would in turn answer
sorted and split up accordingly as marked by their owner.
to a general exporting cooperative which took care of logistics
This roundup is cooperation at its purest, and is a moment
and distributing. Similar structures existed for dairy farmers
of national pride. Anyone with a connection to one of
and commerce operations. Icelandic dairy has a history rich
these farmers will try to get involved and help out, or at least
in cooperation and joining forces. As urban development
bring their kids and watch. These sortings become little
A l lt G o tt
Saman
T he W hole S tor y
C le a n
A Do Over festivals of autumn, and after the day of hard labor everyone
Although many of these structures still exist, some missteps
has a couple shots of BrennivĂn to celebrate.
were taken in recent history. The younger generation
Many of the commerce collectives began with the farmers
did not have much faith in the cooperative system, so the
joining forces to buy feed and supplies needed for their
cooperatives were broken up, and put on the stock market.
farms. This teamwork expanded to the exporting of their
Smaller exporters now started to compete for the foreign
products and forming coalitions with foreign and domestic
customers. Investment companies took over some of the
buyers. Later on when these operations became well
collectives in the fish industries. This led to the declining
established, they opened shops to sell the imported goods
export value of fish. Supermarket chains bought out many
gathered in exchange for their exports. Those shops
commercial collectives. The break-up of the cooperative
prospered as the local general stores and began to pool their
structure transferred power from the food producers to
buying and distribution efforts with neighboring stores
the food distributors. With the economy struggling, these
using the collective model.
companies have suffered great losses. Thankfully, it is not too late for Iceland to turn the ship around, and go back to what always worked for them: working together with a unified goal of efficiency and shared interests. Icelanders should revisit the old days of cooperatives, and come together as one; they have been weakened on an individual level. This is the way to learn from past mistakes, move on, and improve as a nation.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t Ă n A g n a r s dĂł t t i r
W i nt e r 2 010
4 6 / 47
The nation needs to go back to its roots, and to the things that have always been its fo|te. Iceland’s strengths lie in the natu|al farming, the dai|y products, quality fish, the sustainable use of wool and salmon skin, cultural he|itage, and old language. Its potential lies in the mom & pop shops c|eated at kitchen tables.
A l lt G o tt
Saman
T he W hole S tor y
Sub - C h ap t e r
e. idea
huG\ynd A new way of doing things the old way.
Backstory
Far, Far Away A year into my studies, Iceland suffered an economic crisis,
necessary to make life in Iceland bearable. The faith in our
a collapse of the entire economy. The over stretched banks
people was under attack. The faith in our companies,
went down within one week, bringing industries with them,
institutions, and government vanished as anger spiraled out
and eventually, the people. Being on the other end of the
of control. People took to the streets, lashing out by
world, in a bountiful land that is Northern California, was
throwing eggs at the house of parliament, the banks, the
an odd place to experience what was going on back home.
politicians–anyone and everyone who could be blamed.
I was so removed from the situation, spending my days doing
People seemed to turn on each other too, and the nation
what seemed frivolous and unimportant in the grand
began to polarize into those who had “participated” in
scheme of it all. Meanwhile back home, protest went on as
the preceding boom (perceived as the wrong doers) and
the disbelief of my people turned into anger, then outrage,
those who had not.
and finally desperation. Where the government was merely managing to keep basic services going such as medicine
Lack of Reputation
imports. They barely kept international sanctions at bay, and
At this point in time, I was entertaining a few ideas for
kept the banks open, but offering heavily limited services.
my master’s thesis. But as time went on and the level of
The Icelandic government was not equipped at all to deal
desperation rose in Iceland, I couldn’t help but focus on one
with the colossal state of emergency, or even begin to
issue. How will Iceland survive this? What is the future?
figure out how they could get us out of it. Or, worse yet,
How can we innovate and adapt, as we have before? We
how they could take some of the responsibility.
deal with problems by rolling up our sleeves and getting
My personal experience of the situation was one of grief and
down to it, but roll up our sleeves and do what?
sorrow. Being so far away kept the anger to a minimum. My
I started thinking back to my years working in export,
heart broke as everything I love so much about my country
and my family’s time spent in the fishing town of Grimsby
was being attacked. The stability and social security, and
England, where my father sold and distributed fish to
equality not only typical of Nordic countries, but also
retailers and commercial industries. I thought of the struggles
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
of Iceland as country-of-origin. Iceland has never been very
logical view of foreign countries, their people, and products.
pro-active at creating its own image, so its brand was
Nations are more open to some cultures than others.
subject to whatever topical issue was going on, by generalized
Politically we are friendlier to some of our neighbors. So we
predispositions, or by historical prejudices and assumptions.
might have different views and perceptions of the countries
Therefore, very unreliable; the brand seemed like a fluttering
both near and far. However, there is usually a common thread
leaf in the wind. A brand so weak that you wonder if there
which most people can agree on. A generalization that is
is a reputation left to consider.
What do We Do?
beyond cultural bias, political differences, or euro-centrism. For example; while some wine makers in Napa might laugh at the idea that the French make the ‘best’ wine, we can agree
I have lived abroad for several extended periods of my life.
on the fact that they don’t make ‘bad’ wine. In fact, overall,
Cultural struggles, adaptation periods, and barriers are no
the French make good wine. The Italians, similarly, we can
strangers to me. It is only natural that I have become somewhat
agree make good food. This assumption can be made, whether
fascinated by the subject of national brands, perceptions,
you call yourself a pasta person or not–good food they do make.
and national stereotypes. The reputation of Iceland: myths,
We can state that beautiful design comes from Denmark,
untruths, and a handful of silly assumptions, I have heard
great engineering from Germany, and that state of the art
plenty about it. Sometimes I am amazed how much people
electronics come from Japan. I could of course go
know, but then I am also surprised by how skewed that
on and on. But on this line of thinking, I felt that there isn’t one
knowledge is. When Björk arrived on the music scene, and
thing that Iceland is known for. We don’t have a mantra, a
was followed by SigurRós, many made the assumption
big bullet point. I wondered if there was a way of being more
that we were all that peculiar, seriously. For a time, some
pro-active. We could be more conscious in our efforts, and
perceived us as lunatic whale murderers, when in fact we
stop separating marketing from manufacturing. I wondered if
hunted fewer whales than Alaska. But assumptions such as
there was another way of doing business for Iceland? I
these are only natural. People don’t always have a completely
wondered if there was a new way of doing things the old way?
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
52 / 5 3
Business Concept
Allt Gott is a non-profit collective of Icelandic products and manufacturers. In essence, the collective is owned by its members and affiliates of the industries, and is run by a board of directors, as outlined in Owners & Organization. They operate under a common manifesto and share a common goal. The goal is to expand Iceland’s role within the global consumer economy and strengthen Iceland’s export brand. The collective functions as an aid to nurture the Icelandic manufacturing industry. Giving existing
Allt Gott will represent Icelandic manufacturing both domestically and abroad, as well as show what Iceland as country-of-origin stands for.
companies a pathway to export, and new businesses a better chance at a sustainable growth. Allt Gott furthermore serves as a strategic consultant for manufacturers, constantly monitoring the market and looking for new opportunities and/or niche markets for Icelandic products. Allt Gott will represent Icelandic manufacturing both domestically and abroad, as well as show what Iceland as country-of-origin stands for. Through cohesive visuals, marketing placement, and pooled logistical costs, the manufacturers will operate in a better economical climate and have a better chance at developing their products and customer base. Finally, the collective, by strengthening the local manufacturing industry, aims at increasing Iceland’s income in foreign currency.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
5 55 4 / 55
Expand Iceland’s role within the global consumer economy.
Increase
Boost
presence of Icelandic products globally.
manufacturing industry in Iceland.
create
unify
Promote
a pathway that eases growing pains for new businesses in Iceland.
visual language of export goods.
Iceland as a place of sustainable manufacturing.
WEB SITE educate about Iceland as country-of-origin.
publicity
packaging
materials promoting Icelandic products.
for all participating export goods.
Collective of Icelandic exports and promotional strategies.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
Objective
Goals
Goals & Objectives The main goal of Allt Gott can be explained as follows in this OGSM diagram. An OGSM model is a tool to chart all objectives, goals, strategies, and measures of the collective. It demonstrates their main purpose, and makes sure that everything functions logically as a solution to a problem and serves the common goal to strengthen the initial objective. strategies
The OGSM model is divided into the categories; Objective, Goals, Strategies and Measures. The first being the most clear, and the rest derived from that objective and it’s goals.
Current Situation This thesis started as a master’s thesis in Graphic Design at measures
the Academy of Art University, San Francisco, California. Its sole creator, Kristín Agnarsdóttir, is an MFA candidate in Graphic Design. Kristín is Icelandic and has lived in the UK, US, and Spain, as well as her native country. Kristín has worked in exports, imports, and graphic design in the past and has considerable resources on the subject. Kristín developed all graphic materials, packaging, and all brand guidelines. The story of the thesis can be found in further detail at the beginning of this chapter.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
5 6 / 57
Owners & Organization
Board of Directors
Confederation of Icelandic Employers
Ministr y of Industr y, Trade & Tourism
Elected Member Representative
Future Organization & Management Allt Gott is a non-profit organization owned in part by the Icelandic Government and in part by its members, making it essentially a governmentally aided cooperative. The board is made up of; cooperative members, representatives from the Ministry of Trade, Energy & Tourism, and finally by representatives of the Confederation of Icelandic Employers & Industries or similar. A management team will be hired. The team will consist of business professionals from the export and manufacturing industry; as well as the creator and Creative Director, Krist铆n Agnarsd贸ttir. A modern marketing team will be built consisting of people with skill sets and experience well suited for being innovative in modern marketing (social marketing, blogs, word of mouth etc). Allt Gott will set out to hire entrepreneurs that are used to being at square one, optimists that love a challenge, and finally those who are used to thinking outside the box. A focus will be on attracting employees with solid knowledge and a deep understanding of the global consumer market.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
Elected Member Representative
Advisor y Senior Level Member
management
Chief Executive Officer
Chief Financial Officer
Human r esources 1
Creative Director
Director of Shipping & Distribution
Marketing Director
2011
2012
2013
2014
2015
2016
2017
2018
Chief Executive Officer
1
1
1
1
1
1
1
1
Chief Financial Officer
1
1
1
1
1
1
1
1
Marketing Director
1
1
1
1
1
1
1
1
Marketing Team (Incl. Director)
2
4
5
5
5
5
5
5
Distribution Director.
1
1
1
1
1
1
1
1
Distribution Team
2
3
4
4
5
5
5
5
Creative Director (Executive)
1
1
1
1
1
1
1
1
Creative Team (Incl. Director)
1
2
2
2
2
2
2
2
Administration & Accounting
1
2
2
3
4
4
4
4
11
16
18
19
21
21
21
21
Total Staff 1
Management Case Scenario.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
5 8 / 59
Product Description
Pooled Shipping, Insurance, and Distribution costs. access to experts' knowledge of the foreign market. Unified & Cohesive visual message. efficient, effective Communication, and Logistical Services.
Competitive Advantage
â&#x20AC;&#x2DC;econo\ies o< scale.' Access to local ma|keting >now how and ex{ertise. Ex{osure To the |ight niche o| mass \arket.
Production & Services
Derivative Products
Other Considerations
For the first few years, the cooperative will also offer
One of the main considerations for the brand of Allt Gott
supporting services. This will include market analysis on
will be product quality control. An application process will
specific regions in Europe and the US, business
be in place to insure that the products belonging to the
communication services, and making sales agreements.
brand fit within the concept of the Allt Gott brand. Allt
Production & Service
Gott will be built on high-quality manufacturing of boutique style goods. This is necessary in order to minimize
One of the biggest services supplied by Allt Gott is the
a negative cross effect, keeping the brand concise and
pooling of costs, created by economies of scale. As POP
cohesive – and the message clear.
(point of purchase) price of many goods can return only about 30-40% to the manufacturer, there is a lot of room to
Cyclical Future Prediction
pool the costs of transportation, marketing and insurance.
This arrangement lasts as long as it is in the interest of the
Production of the “raw goods” remains in the hands of the
members to let the cooperative handle their business affairs.
manufacturing company, but branding and packaging
As the members grow in size there will come a time that
material is provided for members. Furthermore, Allt Gott is
they can, and want, to handle their export activities on their
responsible for providing the services listed in Product
own, such as by expanding their staff to increase capa-
Description such as the shipping and distribution services,
bilities in the global market. The cooperative will as such
communications, and all document processing. For example
continue to exist as new members replace the ones leaving.
a company such as Ístex; a woolen product manufacturer, would continue to manufacture their product. The branding visuals (hangtags, stitching etc.) would come from Allt Gott. The collective would take over the product and handle all shipping, distribution, product flow management, sales agreements, marketing, and promotions.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
Marketing, Sales & Competition
Need
Market Size & Analysis
Following the financial collapse, local businesses have
The cooperative is not only meant to assist the existing
been struggling greatly and have faced many new challenges.
manufacturers, it is also going to boost the industry and
Not only are they individually small; they are also very
give new ideas a chance to flourish. One of the main objectives
small on a global scale. The credit and financing available
of the cooperative is to take on a nurturing role, open up a
before has now disappeared, or is strictly conditioned
path for new opportunities, and not only operate within the
and ver y conservative. Now, two years after the collapse,
market in its current state.
the market is still somewhat paralyzed. Investors are
In researching this project two markets were analyzed; the
very timid and nervous. Currently, the banks are constricted
current exports versus manufacturing. Opportunities lie in
by either the government or by the IMF. Naturally the banks
utilizing the current manufacturing entities, expanding on what
are also extremely timid and afraid of risks following the
is currently being produced, and implementing new business
collapse. Thus, companies have very limited growth options.
opportunities within the industry.
The Icelandic economy needs new innovative ways of
Exports from Iceland have grown due to a weak currency.
recuperating. Investors and companies can come together
This gives the Icelandic products a competitive edge. In
and create more opportunities, and a brighter economic
2009, exports outside of aluminum (one of the country's
future for Iceland, where emphasis is on many small and
main exports) grew by 31%, with the currency at a value
medium sized companies.
26% lower than years before. Manufacturing shrank by 3%
With the existence of Allt Gott, the manufacturing industry
while exports managed to grow by 4.1% in volume. Again,
can unite and operate under a common goal. With pooled
this can be linked to a favorable rate for export.
transportation and insurance costs, alongside targeted local marketing, they can grow on a global level; while still focusing on strengthening the small businesses. A unified effort has always been the way for Iceland to succeed and stay competitive, and export is no exception.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
62 / 6 3
Competition
Target Businesses
Online retailers already exist offering Icelandic goods directly
Small manufacturing businesses will be the main audience
to the consumer, f.x. nammi.is, butik.is, and icelandmarket.is.
of the cooperative. It will also need a base of founding
Although no direct competitors exist in the current situation,
members–more established companies with a substantial
attempts have been made at strengthening Iceland’s image
history and perhaps some experience in exports. The
in other areas, such as tourism and culture. In 1999 Iceland
cooperative also operates as an incentive for new companies
Naturally was launched in the US. The program was mainly
to sprout and new ideas to develop.
directed at introducing Iceland and its culture to Americans;
Although the Allt Gott brand will include many different
i.e. Iceland’s tourism brand and cultural brand. The program
genres of consumer goods, a main focus will persist. The
was created to increase awareness of Iceland, it’s tourism and
products shall be representative of Iceland’s export brand.
food culture, as well as a place of business opportunities.
They will be quality, boutique style products; food, drink,
It used marketing tools that included events such as musical
health and beauty, industrial design, and textiles.
appearances, food festivals, print advertisements, monthly sweepstakes, and other promotional techniques.
Member Demands & Expectations
The government paid for a large part of the IN campaign
Manufacturers in Iceland expect and need the government
budget, with the private sector covering the rest. The
to aid them in building a new foundation for the Icelandic
government and members made a unified effort to oversee,
economy. As members of the Allt Gott collective they will
or at least manage, what kind of messages were being
be expecting to get quality services in the form of market
portrayed about Iceland to the world.
analysis, logistical and export expertise, strong visuals, and solid marketing strategies to boost sales and production. Furthermore, the manufacturers want the chance to grow in an economically sustainable way, where their personal risk is minimized, and they are nurtured by the collective.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
Marketing Strategy The concept and idea of Allt Gott will be communicated through official channels such as: The Ministry of Industry, Energy and Trade, business assisting operations such as The Confederation of Icelandic Employers, grass-roots entrepreneurial programs such as the Academy Idea Center and The Ministry of Ideas. Communicating Allt Gott to existing manufacturers is crucial for the starting years. Working closely with educational institutions, think tanks and the like, is also a vital role in the future of Allt Gott. That is where the future opportunities lie and ideas are born.
Price & Policy For these services the members pay the cooperatives an annual membership fee; a percentage of the export value of their products (7%). The members receive for this fee the services and advantages listed in Competitive Advantage. With each membership comes a voting right on all communally handled matters. One member equals one vote to keep within the cooperative spirit. There will be visionary boards and committees in place, where the larger founding members take on an important role in the future of Allt Gott.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
64 / 65
7%
annual <ee Based on Expo|t |evenue
Ask & Offer
Exit Strategies
Possible Ex it paths:
For the brand to build successfully, a long term commitment is needed. In fifteen years the aim would be for the brand to
Allt Gott is bought up by the manufacturing industry
have built a considerable credibility, and be categorized as a
(Icelandic Confederation of Icelandic Employers,
love brand. The revenues generated would make it possible
Confederation of Industry or similar).
for the cooperative to be completely free from governmental support and therefore self-sustained.
A healthy environment has been created and members are ready to take off. Allt Gott maintains its role in visuals and becomes part of the Industry of Energy and Trade in the form of events in target European and US cities. Allt Gott is bought up by members and stays within the form of a cooperative. The possibility exists that Allt Gott is only active in the nurturing stages of the manufacturing industry. Once a healthy, sustainable export market has been created the cooperative ceases to exist. At this point its employees and expertise will transfer to former members and manufacturing companies.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
Financial Projections
Primary Years & Government The business model of Allt Gott accounts for some governmental and industry support for the first eight years. An annual support of 50 m.ISK, for a total of 400 m.ISK over the eight start-up years. This is not an unusual role for the Icelandic government to take, especially during times like these. The government plays a big role in stimulating the economy and industry. Most recently, in the spring of 2010, The Ministry of Industry, Trade, and Tourism took part in a joint effort to rescue the fast approaching summer tourism season. The tourism industry had suffered many cancellations and difficulties due to the volcanic eruption at EyjafjallajĂśkull. They had to act quickly as there was only so much time before the peak of the season. The effort took the form of a web site and viral campaign titled â&#x20AC;&#x2DC;Inspired by Iceland.â&#x20AC;&#x2122; The campaign used storytelling and celebrity endorsements in the form of narratives and memories, mixed with videos and more traditional promotional collateral. The project appealed to the nation to spread the message through social media, and once again this demonstrated the strength of unified effort; the project was considered a great success and lessened the blow.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Sub - C h ap t e r
6 8 / 69
Revenue Model M anagement Case
Target Market When approaching the potential target market for Allt Gott, I
estimated how much of the current domestic manufacturing
looked at the current exporting figures for Icelandic
market could start to export through Allt Gott. Only a
industry. When looking at FOB value (Freight on Board) of
small fraction of this market would start to export through
each specific industry, I could pinpoint the ones that I
Allt Gott but it would rapidly increase in the first three
assumed could be a potential market for Allt Gott. That is
years as Allt Gott would become established as a brand.
how I came down to the assumption that the value of the target export market for Allt Gott is around 26 billion ISK.
New Opportunities
I then used the assumption that from this target market Allt
This is where new companies are established, as people
Gott could attract 2.5% of this market in the first year and
will see the opportunity in a bigger market with the help of
reach 5.5% in five years time.
Allt Gottâ&#x20AC;&#x2122;s expertise in exporting. It is also estimated that
Potential Target Market
this market will grow fast, but from a very low starting point.
The same methodology was used to estimate the value of the
Annual Governmental Support
potential export market. By going through current exporting
The business model accounts for some governmental and
figures I determined which specific industries could be potential
industry support for the first eight years. An annual support
members for Allt Gott. I then used the assumption that
of 50 m.ISK for a total of 400 m.ISK.
of this potential market, Allt Gott could attract 1% of this market in the first year and reach 2.5% in five years time
Summary of Revenue Assumptions
as this market is a bit more speculative.
All assumptions are rather conservative and this is a revenue model that I believe could work well. However, it does
Current domestic manufacturing
depend on a successful introduction to the Icelandic market,
This category consists of the analysis of the current domestic
which shouldnâ&#x20AC;&#x2122;t be too expensive. A table of revenue inputs
manufacturing industry that is not yet exporting. It was
can be found below.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
Revenue Inputs:
Cooperative Fee Value Of Target Export Market*
2011
7%
2012
2013
7%
2014
7%
7%
2015
7%
2016
7%
2017
7%
2018
7%
25,919
26,697
27,498
28,323
29,172
30,048
30,949
31,877
19
20
20
21
21
22
23
23
Proportion Of Target Market To A llt Gott
2.5%
3.5%
4.5%
5.0%
5.5%
5.5%
5.5%
5.5%
Proportion Of Potential Market **
1.0%
1.5%
2.0%
2.5%
2.5%
2.5%
2.5%
2.5%
Current Manufacturing Will Start Export
10 0
30 0
50 0
70 0
750
750
750
750
New Export Opportunities Total
50
10 0
150
20 0
250
30 0
350
40 0
A nnual Government Support (For First Eight Startup Years)
50
50
50
50
50
50
50
50
Value Of Potential Export Market **
Interest Revenue
5%
5%
5%
5%
5%
5%
5%
5%
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
70 / 71
Minimum Operational Costs
Human Resources
Board of Directors
This applies to all staff outside of Board of Directors. The
The Allt Gott board of directors is made up of the following;
main focus will be on maintaining a strong, modern,
elected members of the collective, representatives from
marketing team, combined with a very efficient shipping
The Ministry of Trade, Energy, and Tourism, and of The
and distribution department. In both cases, attracting
Icelandic Confederation of Employers or of The Icelandic
passionate employees with experience and solid knowledge
Confederation of Industries. A final member on the board of
is essential to build a successful team.
directors will be an experienced individual with knowledge
Marketing Budget & Team
This member will be serving an advisory role on the board.
The budget for marketing is directly linked to annual turnover.
All board members are elected and appointed at annual
The budget will cover all publishing, campaigns, and all
meetings of the Allt Gott collective.
promotional efforts. Another budgetary focus will be to retain a strong marketing team, as listed in Human Resources.
Communications
on a senior level of the export market and distribution.
Shipping & Distribution Shipping and distribution is calculated into FOB (Freight on Board) price of products and therefore does not need
All digital communications as well as person to person
special consideration in operation costs.
meetings. Contractual efforts and services, both legal and
There is a possibility of developing different fee or revenue
conceptual. Foreign language copy editing and translation
categories dependant on the product. The different fee
services. Travelling costs and trade show expenses
categories would distinguish between products with a
concerning employees and all fees.
long shelf life (textiles for example) vs. fresh or refrigerated foods, as they call for very different shipping methods and
Office Expenses
urgency. This is an option that would have to be further
Overhead, rental costs, utilities, supplies, and technology
defined in the future stages of developing the collective.
costs and maintenance.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
Oper ationa l costs:
2011
2012
2013
2014
2015
2016
2017
2018
Human Resources (staff only)
75.4
98.2
107.3
111.8
121.0
121.0
121.0
121.0
Marketing Budget as 20% of Turnover
11.2
18.7
26.4
32.4
36.5
37.8
39.2
40.7
Communications
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Office Expenses
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Board of Directors (0.6 M.KR. p.a. average)
3.0
3.1
3.2
3.3
3.4
3.5
3.6
3.7
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
72 / 73
Turnover & Profit Growth
Turnover & Profit Growth
m.ISK
250
20 0
150
10 0
50
2011
2012
2013
2014
2015
2016
A nnual Turnover
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
2017
2018
Profit Thereof
Financial Forecast
Financi a ls
2011
2012
2013
2014
2015
2016
2017
2018
Cooperative Fee Revenue
55.9
93.4
132.1
162.2
182.4
189.2
196.2
203.3
A nnual Government Support
50.0
50.0
50.0
50.0
50.0
50.0
50.0
50.0
105.9
143.4
182.1
212. 2
232.4
239. 2
246. 2
253. 3
Human Resources (Staff Only)
75.4
98.2
107.3
111.8
121.0
121.0
121.0
121.0
Marketing Budget (As % Of Turnover)
11.2
18.7
26.4
32.4
36.5
37.8
39.2
40.7
Communications (Trade Shows Etc.)
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Office Expenses, Overhead
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Board Of Directors
3.0
3.1
3.2
3.3
3.4
3.5
3.6
3.7
101. 5
132. 3
149.6
160.7
174. 3
176. 2
178.1
180.1
Gross Margin
4.3
11.1
32.5
51.5
58.0
63.0
68.1
73.2
Other Items (Interest Etc.)
0.0
0.3
0.8
2.2
4.4
6.9
9.8
13.0
(0.8)
(2.1)
(6.0)
(9.7)
(11.2)
(12.6)
(14.0)
(15.5)
Net Income
3.6
9.4
27. 3
4 4.0
51. 2
57.4
63.9
70.7
Cash At Beginning Of Year
0.0
6.6
16.0
43.3
87.3
138.5
195.8
259.7
Cash At Year End
3.6
16.0
4. 3
87. 3
138. 5
195. 8
259.7
330. 3
Income Statement
Total Turnover Cost Items:
Total Costs
Ta x Payments
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
74 / 75
For Consideration The financial forecast above is a management case, and could be determined as a growth case, but still a fairly realistic one. If the assumptions given in this case will hold, a bright future is ahead for Allt Gott as well as the Icelandic manufacturing industry. A more conservative base case and a down case can be found in the appendix of this volume. These plans were made according to what would be determined as very conservative and sustainable growth. All manufacturing and export data was sourced from hagstofa.is All numbers and amounts are based on the Icelandic Krona, and are quoted in Million ISK, unless otherwise stated. It is challenging to give it an exact value for print, but at the time of this project, it ranged from 130 ISK to the dollar, ending at around 111 ISK for the USD near time of print.
A l lt G o tt
H ugm y nd
T he W hole S tor y
Ide a
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
77 / 77
e. road
vegu| Thinking about my home in such a positive way has been one of the most creatively rewarding experiences I have ever had.
A l lt G o tt T he W hole S tor y
V egu r
Beyond Beautiful Waterfalls
Cool, Edgy & Aloof One of my initial steps in this project was to dive into the
come to mind. But in today’s competitive market, I simply
world of nation branding. Without getting a grasp of the
don’t think a waterfall would cut it. Lots of countries have
complex concept of nation branding, I couldn’t feel confident
breathtaking landscape, and although I am moved to tears by
about embarking on a critical analysis of one of its subset
the incredible beauty of the western fjords of Iceland, I
concepts. The concept of country-of-origin brands.
doubt a Scotsman would be. I am not saying I feel these
Very quickly into my research my initial suspicions were
efforts should all be the same message either.
validated. Iceland has been guilty of over estimating its
I don’t believe the answer is to try and show the country from
reputation. Small efforts had been made, but were usually
every angle, every which way. That is a sure way to end up
guilty of being too vague, or of trying to please everyone.
missing most of them. Behind attempts at creating a positive
In one case, it just seemed a mishmash of too many ideas.
image of a nation (including its products, culture, investment
In these efforts I also noticed a habit of capitalizing on trends
opportunities, and tourism culture etc.) there needs to be an
such as “cool” and “on the edge” etc., which seemed concepts
extremely thoughtful process, with a common thread that
highly subjective to context. On the edge of what? It seemed
unifies the approach. That common thread for Iceland is the
to me that the key concepts and adjectives were being derived
people, the unspoiled nature, and the language. I sadly
from a handful of articles written by journalists. They came
noticed that our language, so amazingly preserved throughout
from New York or London, highly praising the crazy nightlife.
the ages, and such a positive part of our own identities and
Or else, they had visited the Blue Lagoon during a layover.
national pride, is entirely missing from the branding efforts I
Buzz words without any support. Fair enough. Some of these
have seen so far. That is a missed opportunity if there ever
were aimed at promoting Iceland’s culture, food, or green
was one. I know nobody likes tongue twisters, but I could
energy. Naturally these would not have anything to do with
pronounce ’Chiquita’ way before I knew what it meant,
Iceland’s exports.
and I am glad the bananas are not simply called ’girl’. I believe
Take for instance, your typical tourism campaign. The wild
we underestimate everyone else’s abilities to pronounce
outdoors, the endless sky, and perhaps a pretty waterfall
our words, and miss the importance of being memorable.
A l lt G o tt
V egu r
T he W hole S tor y
Road
I sadly noticed that our language, so amazingly preserved throughout the ages, and such a positive part of our own identities and national pride, is entirely missing from the efforts I have seen so far. That is a missed opportunity, if there ever was one.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
8 0 / 81
A l lt G o tt
V egu r
T he W hole S tor y
Road
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
82 / 83
A l lt G o tt
V egu r
T he W hole S tor y
Road
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
8 6 / 87
The aesthetics are what I envision Iceland to be; a folksy quality with a naive undertone. The drawings and characters I made were very influenced by the friendly and folksy culture I see my country being.
A l lt G o tt T he W hole S tor y
V egu r
Old Meets New Developing the aesthetics for Allt Gott made me very excited to dive into more traditional methods. I researched Icelandic wood engraving, the shapes of the Viking era, and Icelandic art. I felt I wanted to try and work within those worlds and keep away from a computer for as long as possible. I was a little out of my comfort zone surely, but that quickly changed. The experience was extremely rewarding, I began with pen and ink investigations of the textures that lie at the heart of our traditional icons and national stereotypes. As I continued to hand draw and develop each element on its own I no longer felt uncomfortable with a pen, instead of a mouse, in my hand. To further develop the aesthetics through the silk screen medium was so fitting for a project of this manner. Silk screen has the small scale handmade quality of the lo-fi aesthetic. The drawings and characters I made were very influenced by the friendly and folksy culture I see reflected in my country. This aesthetic is what I envision my homeland to be; a folksy quality with a naive undertone. I always hear seagulls and waves when I look at the drawings.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
9 0 / 91
A l lt G o tt
V egu r
T he W hole S tor y
Road
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
9 2 / 93
A l lt G o tt
V egu r
T he W hole S tor y
Road
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
96 / 97
A l lt G o tt
V egu r
T he W hole S tor y
Road
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
98 / 99
A l lt G o tt
V egu r
T he W hole S tor y
Road
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
10 0 / 101
A l lt G o tt T he W hole S tor y
V egu r
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
10 2 / 10 3
e. brand
me|ki Allt Gott is about quality, about togetherness, all in a cozy little stamp. The stamp of approval.
Icelandic stamp
French stamp
Spanish stamp
German stamp
All over the world The logo ca n f unction in ma ny di f ferent la ng uages a lthoug h on ly five a re show n a nd set i n t hese g u idel i nes; Eng l ish, Icela nd ic, French, G er ma n, a nd Spa n ish. T he holder ci rcle ca n t a ke a ny ot her la ng uage a nd it shou ld on ly be used in Eng lish in countries where Eng lish is the first la ng uage.
A l lt G o tt me r k i T he W hole S tor y
B ra nd
The Stamp Of Approval
The Allt Gott stamp of approval is strong, traditional, and
version is used of both parties’ marks. This friendship
light. The inspiration comes from old letters, traditional
between the two companies is visualized with the distinct
signs and postage stamps. That was a time when quality and
ampersand of the primary typeface of Allt Gott.
craftsmanship were something you could hang your hat on.
The AG stamp is often stamped on products and therefore a
The AG stamp is designed to give a monogram stamp of
slight rotation and free-form placement is encouraged.
approval to our products. Its lightness and stamp inspiration
Slightly off to the side, towards a corner, feel free to improvise
is to communicate that this exists on top of another brand;
but avoid bleeding the stamp off the page. Also, the stamp
the stamp of an umbrella brand. It holds together, unifies, and
will frequently overlap existing graphic elements such as one
assists. The stamp also communicates the journey behind
of the illustration characters. See stamping and rotation for
the product with its hint of postal markings. The Allt Gott
more information on usage. This chapter demonstrates how to
stamp further references traditional styles of collectives and
use the identity across different platforms, so that the
monograms, small entities, boutiques and old apothecaries.
the Allt Gott voice can be as consistent as possible while
The stamp is in two parts; first the hand-rendered signature
maintaining that necessary lo-fi boutique quality.
AG monogram, which is inspired by black lettering of earlier days. Secondly, the text within the holder circle is modified Neutraface Slab and it’s used to further explain the function of the collective and can be used in many languages. Our logo is the cornerstone of the Allt Gott identity and is to be applied to all internal and external communications. The primary stamp is to be applied in its entirety whenever possible. It is designed to work at a larger scale to reference the overlapping or ’cover’ brand of Allt Gott. The simplified monogram version is only for use with the original product manufacturer’s logotype, in which case a simplified
A l lt G o tt me r k i T he W hole S tor y
10 6 / 10 7
english stamp
A l lt G o tt me r k i T he W hole S tor y
architecture of the symbol
9째 - 6째
knockout with extra weight
limited color version
minimum size
clear space
3x
width: 2.6 cm / 1â&#x20AC;&#x153;
1x
3x
1x
Limited color & knockout logos When working with limited colors, contrast of the logo to the background must be taken into consideration. Only use the stamp on a white, black, or crea m back g rou nd. For clear space be aware that the proportions can be switched where the single spacing is at the left and top, and triple on right and bottom. Thus there are two things to be aware of: is it being stamped such that the placement and negative space are played with, or is it being placed on a grid with other elements?
A l lt G o tt me r k i T he W hole S tor y
B ra nd
Stamping overlap
friendship stamping
& Rotations & cooperations Stamping Overlap references the stamping usage and slight rotation common with the AG stamp. It is then placed on top of an illustration or background element, preferably hanging off the edge of an element on a quiet space. The stamp is then rotated per the rotation rules. Friendship stamping is where Allt Gott is used with the original product manufacturer or members logotype. Both marks are used and seal the friendship with the alternate swash ampersand of the primary typeface.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
110 / 111
buoy orange
lava Red
CMYK 0 65 95 0
CMYK 0 85 100 0
RGB
244 109 0
RGB
210 80 42
SPot
Pms 1505 c
SPot
Pms 172 c
light Cream
dark cream
CMYK 4 2 5 0
CMYK 7 4 12 0
RGB
242 242 247
RGB
235 235 222
SPot
Pms 9043 c
SPot
Pms 9103 c
winter blue
dusk blue
CMYK 16 0 6 0
CMYK 55 15 25 0
RGB
211 233 237
RGB
138 176 184
SPot
Pms 628 c
SPot
Pms 631 c
winter Grey
midnight black
CMYK 65 55 40 15
CMYK 40 0 0 100
RGB
99 102 115
RGB
15 23 26
SPot
Pms 430 c
SPot
Pms black 6 c
A l lt G o tt me r k i T he W hole S tor y
B ra nd
Visibility on The High Seas
Allt Gott’s colors are inspired by small ports, ships and the fjords of the Icelandic coastline. It is a dark winter morning filled with an overwhelming pitch-black sky and the murky mountains. Later in the day the sun finally arrives and the once murky mountains are snow covered after all, the sky is impossibly blue and everything becomes incredibly vibrant. Our signature orange color is inspired by the traditional neon overalls, buoys, lighthouse accents, and netting details. The traditional uniform of any Icelandic fishermen is neon orange overalls complete with matching hat. The material choice serves a clear purpose; to keep them dry and also to maximise visibility in the dark, as the days are black in the long winters. The signature color is chosen for the same reason as the inspirational objects; for the color’s extraordinary visibility in any situation. The bright color assists efforts when going out to sea, which traditionally is what brings home the ‘bacon’ in Icelandic culture. The nation now finds itself at a point when it is time to roll up the sleeves, buckle on the overalls and go fishing. The blues and grays are inspired by winter, by the oceans, the summer skies, and the blue-tone rock formations of the dramatic mountains. The gray and blue-black are from the winter skies and the lava fields. The lights are inspired by the soils and minerals in the geothermal fields, and by the bright snow.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
11 2 / 11 3
loud friendly A l lt G o tt me r k i T he W hole S tor y
â&#x20AC;&#x201C;no matter what the language
Loud, Friendly, & Traditional
Display Friendliness
Traditional Content
Our primary typeface was chosen to be loud but still
Our secondary typeface of King’s Caslon was chosen to bring
extremely friendly looking. It is like a funny word shouted
in the traditional style. The typeface is a custom cut from
in your ear. It represents the language and how the words
Dalton Maag, created for King’s College in London. It is, as
make you want to giggle, but it was also chosen to mimic the
the name suggests, derived from the classic typeface,
swashy swirly illustrative style of the Allt Gott brand. It
Caslon, an old favorite of typographers.
is used to create mystery – to make people wonder what all those big funny words are. Eloquent is perfect for this purpose.
Character Voices
Eloquent is a much-requested digital revival of an old Didone
A third typographic element exists, and only on packaging
style [meaning in the style of Bodoni and Didot] photo-
materials, that of Strangelove Narrow, a hand drawn sans
typepositing face Pistilli Roman. Eloquent was released by
serif based on the Dr. Strangelove film titles. This typeface
Veer in 2010.
is very tertiary and is only for little call-outs and blurb
Pistilli Roman is a typeface collaboratively designed by
displays, acting as if the illustrated characters had drawn
Herb Lubalin and John Pistilli. Given the technology of the
that on after the fact.
time when Pistilli Roman was produced, the typeface was only designed and made functional for use on a typositor. After the demise of photo-type and typositor machines, the typeface was never revisited and as a result, the typeface has never officially been digitized. Besides Pistilli Roman’s rare appearance inside of the type specimen book titled ‘Phil’s Photo Book’ (published in 1985), it is a largely unknown and mysterious typeface. The only acknowledged versions of the original hard copy photo-types for Pistilli Roman are located in Brooklyn, NY with a company named Incipit.
A l lt G o tt me r k i T he W hole S tor y
B ra nd
Eloquent Regular
Eloquent italic
æÆ þÞ ö Ö
æÆ þÞ ö Ö
A
Á
B
C
D
E
É
F
G
H
I
Í
A
Á
B
C
D
E
É
F
G
H
I
Í
J
K
L
M
N
O
Ó
P
Q
R
S
T
J
K
L
M
N
O
Ó
P
Q
R
S
T
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
a
á
b
c
d
e
é
f
g
h
i
í
a
á
b
c
d
e
é
f
g
h
i
í
j
k
l
m
n
o
ó
p
q
r
s
t
j
k
l
m
n
o
ó
p
q
r
s
t
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
0
1
2
3
4
5
6
7
8
9
0
&
0
1
2
3
4
5
6
7
8
9
0
&
Eloquent Swash
Eloquent Swash italic
æÆ þÞ ö Ö œŒ þÞ ö Ö A
Á
B
C
D
E
É
F
G
H
I
Í
A
Á
B
C
D
E
É
F
G
H
I
Í
J
K
L
M
N
O
Ó
P
Q
R
S
T
J
K
L
M
N
O
�
P
Q
R
S
T
U
Ú
V
W X
Y
Ý
Z
Þ
Æ
Ö
Ð
U
Ú
V
W
X
Y
Ý
Z
Þ
�
Ö
Ð
a
á
b
c
d
e
é
f
g
h
i
í
a
á
b
c
d
e
é
f
g
h
i
í
j
k
l
m
n
o
ó
p
q
r
s
t
j
k
l
m
n
o
ó
p
q
r
s
t
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
u
ú
v
w
x
y
ý
z
þ
�
ö
ð
0
1
2
3
4
5
6
7
8
9
0
&
0
1
2
3
4
5
6
7
8
9
0
&
Display typeface Eloquent is used for all titles and there is a strong system in place for this typeface. Display words are in Icelandic and set in Regular with the added touch of additional swash glyphs available. Be mindful when choosing glyphs and watch optical kerning and justification. Eloquent Italic is primarily chosen for English translations or tag lines following, and are then set in lowercase and at 25% of the Icelandic word size.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
116 / 117
King’s caslon regular
King’s caslon bold
æ Æ þÞ ö Ö
æÆþÞöÖ
A
Á
B
C
D
E
É
F
G
H
I
Í
A
Á
B
C
D
E
É
F
G
H
I
Í
J
K
L
M
N
O
Ó
P
Q
R
S
T
J
K
L
M
N
O
Ó
P
Q
R
S
T
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
a
á
b
c
d
e
é
f
g
h
i
í
a
á
b
c
d
e
é
f
g
h
i
í
j
k
l
m
n
o
ó
p
q
r
s
t
j
k
l
m
n
o
ó
p
q
r
s
t
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
0
1
2
3
4
5
6
7
8
9
0
&
0
1
2
3
4
5
6
7
8
9
0
&
Kings caslon italic
Kings caslon bold italic
æ ÆþÞ ö Ö
æ Æþ Þ ö Ö
A
Á
B
C
D
E
É
F
G
H
I
Í
A
Á
B
C
D
E
É
F
G
H
I
Í
J
K
L
M
N
O
Ó
P
Q
R
S
T
J
K
L
M
N
O
Ó
P
Q
R
S
T
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
a
á
b
c
d
e
é
f
g
h
i
í
a
á
b
c
d
e
é
f
g
h
i
í
j
k
l
m
n
o
ó
p
q
r
s
t
j
k
l
m
n
o
ó
p
q
r
s
t
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
0
1
2
3
4
5
6
7
8
9
0
&
0
1
2
3
4
5
6
7
8
9
0
&
content typeface Dalton Maag’s King’s Caslon is a typeface derived from their custom typography for King’s College, London. Designed by Maag Ltd; Ron Carpenter, Veronika Burian and Marc Weymann. These weights are for all normal information, such as body copy, tables and informational labels on packaging. Especially those under 16 points and in the case of headers and larger displays of information should be used in conjunction with King’s Caslon Display weights detailed on the opposite page.
A l lt G o tt me r k i T he W hole S tor y
B ra nd
King’s caslon display regular
Strangelove Next Narrow
æÆþÞ ö Ö
æþö
A
Á
B
C
D
E
É
F
G
H
I
Í
A
Á
B
C
D
E
É
F
G
H
I
Í
J
K
L
M
N
O
Ó
P
Q
R
S
T
J
K
L
M
N
O
Ó
P
Q
R
S
T
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
a
á
b
c
d
e
é
f
g
h
i
í
0
1
2
3
4
5
6
7
8
9
0
&
j
k
l
m
n
o
ó
p
q
r
s
t
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
0
1
2
3
4
5
6
7
8
9
0
&
King’s caslon display italic
æ Æ þÞ ö Ö A
Á
B
C
D
E
É
F
G
H
I
Í
J
K
L
M
N
O
Ó
P
Q
R
S
T
U
Ú
V
W
X
Y
Ý
Z
Þ
Æ
Ö
Ð
a
á
b
c
d
e
é
f
g
h
i
í
j
k
l
m
n
o
ó
p
q
r
s
t
u
ú
v
w
x
y
ý
z
þ
æ
ö
ð
0
1
2
3
4
5
6
7
8
9
0
&
content typeface alternate
packaging supportive typeface
The display version King’s Caslon has slightly thinner hairlines than the regular version and is to be used for any usage over 16 points and is intended for headers and sub-headers as a companion for the King’s Caslon Regular in body copy.
The Strangelove Next familiy is used only as secondary display typography in the packaging system; for that quirky, secondary voice. Strangelove Next is inspired by Stanley Kubrick’s movie “Dr. Strangelove” whose original titles where designed by Pablo Ferro.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
118 / 119
stationery
A l lt G o tt me r k i T he W hole S tor y
B ra nd
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 2 0 / 1 21
A l lt G o tt me r k i T he W hole S tor y
Folks of Fire & Ice
The illustrations are one of the strongest commodities of the Allt Gott identity. The illustrations are based on national characters and stereotypes. Milkmaids, fishermen, viking boats, and farming utensils. The illustrations always refer to either a slightly old fashioned symbol of industry, or more mystical cultures, such as the Viking ancestry. When creating the illustrations, be careful to have a balance of flat plains with detailed textures so as not to be too heavy or plain. All the characters have an appearance of folksiness and friendliness. They can exist on their own, or as a part of a scene. Feel free to close your eyes and imagine a light breeze of an ocean village, complete with sounds of seagulls, crows, and cold refreshing wind.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
122 / 123
Brynþóra As a farmer, she gets up at the crack of dawn every day. She has a dry sense of humor, a popular coping mechanism of rural life, and a no-fuss attitude about her. She knows all her cows by name, especially the ones which always drag their feet when it’s time to fall in line and return to the barn for milking.
A l lt G o tt me r k i T he W hole S tor y
B ra nd
Haraldur A fourth generation fisherman most comfortable in winter. He has absolutely no tolerance for neurosis, self-doubt, or diddle-daddling. Haraldur can not imagine a life outside of his birthplace in Arnarfjörður, and why should he– it’s a breathtakingly beautiful place.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
124 / 125
Ingólfur Has been training horses since he graduated from college with a degree in agriculture. He grows organic tomatoes and cucumbers, perhaps not the most diverse farm selection, but you haven’t tried the tomatoes.
A l lt G o tt me r k i T he W hole S tor y
B ra nd
ARI This feisty puffin lives alongside hundreds of his pals in the cliffs of Vestmanneyjar, an island town of 4,000 people off the south coast of Iceland. The town has a yearly festival where up to 10,000 people travel from the mainland for half a week of merriness and singing. Ari usually tries to stay away.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 2 6 / 1 27
Flekka Can usually be found grazing or napping just off the main drag in the south-west areas of Iceland. Her name comes, as is popular with sheep names, from her appearance and means â&#x20AC;&#x2122;patchyâ&#x20AC;&#x2122;. This is obviously inspired by her white head attached to the dark body.
A l lt G o tt me r k i T he W hole S tor y
B ra nd
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
128 / 129
A l lt G o tt me r k i T he W hole S tor y
B ra nd
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 3 0 / 1 31
A l lt G o tt me r k i T he W hole S tor y
B ra nd
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 32 / 1 3 3
Hrefna Queen of the North-Atlantic. Hrefna glides between the fjords feasting on cod, haddock, halibut, and all the great fish of the ocean. In the summer time she enjoys the attention brought by the whale watching boats.
A l lt G o tt me r k i T he W hole S tor y
B ra nd
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 3 4 / 1 35
illustration Scenes The characters of the Allt Gott brand can exist together in a scene. This is usually reserved for either digital animated use, or in a large environmental graphic. For instance on backwalls of train platforms such as exist on the London underground transportation, or on construction site barricades in metropolitan areas.
A l lt G o tt me r k i T he W hole S tor y
B ra nd
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 3 6 / 1 37
e. products
Vöru| Lamb and salmon of quality challenged by no one. And we stand by that statement. Water so fresh you’ll think you’re on top of the world –which is where it came from, and dairy that will knock those awesome woolen socks right off you.
Storytellers
A big purpose of the Allt Gott collective is strengthening the Icelandic ‘country-of-origin’ brand. Aside from promotional materials, such as environmental graphics, the products are the strongest line of communication to the consumer. It is therefore integral to the package design to keep a strong focus on the background of the product. This is implemented on all Allt Gott products in the form of a 'reveal.' Labels are opened, tags are flipped, and bands are unwrapped. This interactive packaging is used to educate. First to tell the story of the company or the place of origin. Secondly to tell the story of the product, and it's historical context within Icelandic culture. By putting into narrative the background of the product, a bond or friendship is created between the consumer and the manufacturers. The consumer learns where this is from, and most importantly, what the company behind it stands for. As the consumer has contact with additional Allt Gott products and narratives, a deeper understanding of the ‘country-of-origin’ develops. The illustrations of the Allt Gott brand come into play within the packaging as representations of various elements. They can represent the actual manufacturer–a milkmaid, a fisherman; or as the product itself–sheep, fish.
A l lt G o tt
VÖRU R
T he W hole S tor y
P ro duc t s
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
14 0 / 141
A l lt G o tt
VĂ&#x2013;RU R
T he W hole S tor y
P ro duc t s
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
142 / 14 3
A l lt G o tt
VĂ&#x2013;RU R
T he W hole S tor y
P ro duc t s
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
14 4 / 14 5
A l lt G o tt
VĂ&#x2013;RU R
T he W hole S tor y
P ro duc t s
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
14 6 / 147
A l lt G o tt
VĂ&#x2013;RU R
T he W hole S tor y
P ro duc t s
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
14 8 / 149
A l lt G o tt
VĂ&#x2013;RU R
T he W hole S tor y
P ro duc t s
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 5 0 / 1 51
A l lt G o tt
VĂ&#x2013;RU R
T he W hole S tor y
Sub - C h ap t e r
e. promotion
kynning We want to kill them with kindness. What we would most like to do is stand right beside people on the platform, and when they least expect it, yell ‘hæ!’ Because we want to be liked, but we also want to be memorable.
A l lt G o tt KY N N I NG T he W hole S tor y
Sub - C h ap t e r
A l lt G o tt KY N N I NG T he W hole S tor y
P romo t ion
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 5 6 / 1 57
A l lt G o tt KY N N I NG T he W hole S tor y
P romo t ion
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
1 5 8 / 1 59
A l lt G o tt KY N N I NG T he W hole S tor y
P romo t ion
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
16 0 / 161
Allt Gott home page
A l lt G o tt KY N N I NG T he W hole S tor y
P romo t ion
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
16 4 / 16 5
Animation
A l lt G o tt KY N N I NG T he W hole S tor y
P romo t ion
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
16 6 / 167
Online Presence
The Allt Gott web site is a place where the consumer can find practical information as well as dive into the world of the Allt Gott brand. The site starts off with a short animation, where the folksy characters are introduced to the viewer. The main page follows the aesthetic of a local newspaper. Articles on the manufacturers, the products, and what their latest developments are, will be at the forefront. Content will include information on the products and their historical context within Icelandic culture, along with lighthearted pieces, recipes etc. The Allt Gott web site also serves as a community board for the members of Allt Gott, as they are spread out all over the country and donâ&#x20AC;&#x2122;t share a common office. Members play an active role in both content creation, and editing of the web site; as it is the most fluent form of communication. The online presence of Allt Gott will be expanded by social media tools: Facebook pages, Tweets, etc. This will maintain a closer casual friendship with the customer. Members take the lead in creating this content, and will frequently post little details of their day to day life: the snow that just came down, or how the product batch is looking, etc. This will strengthen the concept of the manufacturers being friends with their customers, and not just a faceless company.
A l lt G o tt KY N N I NG T he W hole S tor y
P romo t ion
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
16 8 / 169
Twitter feed Allt Gottâ&#x20AC;&#x2122;s web-site features a live custom feed of any content relating to itâ&#x20AC;&#x2122;s products. Furthermore, the departments and manufacturers will be avid content providers with updates on their production, products, work flow, and information from their day-to-day lives.
A l lt G o tt KY N N I NG T he W hole S tor y
P romo t ion
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
170 / 171
A l lt G o tt KY N N I NG T he W hole S tor y
P romo t ion
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
172 / 173
The Bootstraps
A nation standing at a cross roads, and it can decide which
special little something involved that keeps people there.
road it wants to go down. There is the way it has already
This is not only a love of the nature around you, but also
been going, but there is also a chance for a new direction, a
love for the other people suffering there with you. The over-
do-over. With this choice comes the importance of being
whelming sense of unity; this is what makes it natural for
mindful, stepping back and figuring out what Iceland wants
you subsidize day-care, to keep public health services and
to be when it grows up. For a while they thought they
social benefits intact–even if these programs are maintained
wanted to be bankers, they dabbled in capitalism in its purest
at the cost of you personally accumulating wealth. This is
form; outlandish wages and very low regulation. Due to the
that complete sense of belonging, it is through the isolation
small size of the country, this greed imploded very quickly.
that everyone becomes so closely knit. Iceland believes that
Now we have an opportunity to step back and start fresh.
everyone should be as happy as possible, and this will allow
Iceland knows the importance of working together. This is
the society as a whole to thrive.
the tool that we have; but it is up to the people to decide what to do with it. There are easy ways and quick fixes, but at some point or other, the country needs to have a longer vision in mind. This project started out as an exploration. A ‘wouldn’t it be neat if we did that’ sort of thing. There were lots of blanks to fill in, lots of ‘what ifs.’ The more I explored into Iceland’s economic and social history, the more apparent it became: the way of the collective is ingrained into the very core of Iceland. This was not exactly surprising news. Who would really live in such a cold place? You get longer days, cheaper wine, hotter summers, and most of the things your heart desires, on either side of the Atlantic. So there must be a
A l lt G o tt v i ðau k i T he W hole S tor y
A p p e nd i x
e. appendix
Viรฐauki
Selected Bibliography
Nation Branding Concepts, Issues, Practice. Keith Dinnie Hýbýlahættir á Miðöldum Arnheiður SIgurðardóttir 18th Century Iceland Frank Ponzi Made to Stick Chip Heath & Dan Heath Lovemarks Kevin Roberts Collapse Jared Diamond Zag: #1 Brand Strategies Marty Neumeier Iceland Naturally documents Iceland on the Edge documents Icelandic Embassy and web. Time Articles Cracks in the Ice: A Meltdown in Iceland. Nobody´s Baby. Brand Aid – Not Band Aid Monocle Articles Simple Remedy. May 09 Q-A Guðjón Már Guðjónsson. Dark Horizons.February 09 Brand Issues - Paula Scher on Brand America
The Economist Evolution and climate change Iceland’s banking crisis Iceland and the EU Agricultural Subsidies: Ploughing On Cold Comfort for Iceland Cash & Local Council: Icelandic Saga Iceland faces the worst of times Iceland: Not-so-nice land A survey of the sea: An Icelandic success
Confederation of Icelandic Industries www.si.is
NewsweekArticles No Country for Sick Men. Universal Health Care Is a Moral Choice
Morgunblaðið www.mbl.is
Vanity Fair Articles Frozen Assets Wall Street on the Tundra
Britannica Online www.britannica.com
Confederation of Icelandic Employers www.sa.is Invest in Iceland www.invest.is MS Iceland Dairy www.ms.is Vísir / Fréttablaðið www.visir.is
Norden Cooperation www.norden.org
VXCD Articles (various)
Wikipedia www.wikipedia.org
Listasafn Íslands www.listasafn.is
Iceland Statistics hagstofa.is
Denmark Limited www.denmarklimited.com
Data Market www.datamarket.is
The Reykjavik Grapevine www.grapevine.is
Icelandic Magazine Archive www.timarit.is
A l lt G o tt
V i ðau k i
T he W hole S tor y
A p p e nd i x
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
176 / 177
Base Case Scenario
Turnover & Profit Growth
m.ISK
20 0
150
10 0
50
2011
2012
2013
2014
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
2015
2016
A nnual Turnover
A l lt G o tt
V i 冒au k i
T he W hole S tor y
A p p e nd i x
2017
2018
Profit Thereof
Financi a l For ecast
2011
2012
2013
2014
2015
2016
2017
2018
Cooperative Fee Revenue
37.7
58.4
70.0
75.7
81.5
87.4
93.4
99.4
A nnual Government Support
50.0
50.0
50.0
50.0
50.0
50.0
50.0
50.0
Total Turnover
87.7
108.4
120.0
125.7
131. 5
137.4
143.4
149.4
75.4
84.5
84.5
89.0
93.6
93.6
93.6
93.6
Marketing Budget (As % of Turnover)
7.5
11.7
14.0
15.1
16.3
17.5
18.7
19.9
Communications (Trade Shows Etc.)
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Office Expenses, Overhead
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Board Of Directors
3.0
3.1
3.2
3.3
3.4
3.5
3.6
3.7
Total Costs
97.9
111.6
114.4
120.6
126. 8
128. 5
130. 2
131.9
Gross Margin
10.2
-3.2
5.6
5.1
4.7
8.9
13.2
17.5
Other Items (Interest Etc.)
0.0
(0.3)
(0.5)
(0.2)
0.1
0.3
0.7
1.2
Ta x Payments
1.8
0.6
(0.9)
(0.9)
(0.9)
(1.7)
(2.5)
(3.4)
(8. 3)
(2.9)
4. 2
4.1
4.0
7.6
11.4
15.4
0.0
(5.3)
(7.6)
(2.4)
2.0
6.0
13.5
24.9
(8. 3)
(8. 3)
(3.4)
1.7
6.0
13. 5
24.9
40. 3
Income Statement
Cost Items: Human Resources (Staff Only)
Net Income Cash At Beginning Of Year Cash At Year End
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
178 / 17 9
Revenue Inputs:
Cooperative Fee Value Of Target Export Market*
2011
7%
2012
2013
7%
7%
2014
7%
2015
7%
2016
7%
2017
7%
2018
7%
25,919
26,697
27,498
28,323
29,172
30,048
30,949
31,877
19
20
20
21
21
22
23
23
Proportion Of Target Market To AG
1.5%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
2.0%
Proportion Of Potential Market **
0.5%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
Current Manufacturing Will Start Export
10 0
20 0
30 0
315
331
347
365
383
New Export Opportunities Total
50
10 0
150
20 0
250
30 0
350
40 0
A nnual Government Support (For First Eight Startup Years)
50
50
50
50
50
50
50
50
Value Of Potential Export Market **
Interest Revenue
5%
5%
5%
5%
5%
5%
5%
5%
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
Revenue Costs:
2011
2012
2013
2014
2015
2016
2017
2018
75.4
84.5
84.5
89.0
93.6
93.6
93.6
93.6
Marketing Budget As 20% Of Turnover
7.5
11.7
14.0
15.1
16.3
17.5
18.7
19.9
Communications
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Office Expenses
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Board Of Directors (0.6 P.A. Average)
3.0
3.1
3.2
3.3
3.4
3.5
3.6
3.7
Human Resources (Staff Only)
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
A l lt G o tt
V i 冒au k i
T he W hole S tor y
A p p e nd i x
Human Resources
2011
2012
2013
2014
2015
2016
2017
2018
Chief Executive Officer
1
1
1
1
1
1
1
1
Chief Financial Officer
1
1
1
1
1
1
1
1
Marketing Director
1
1
1
1
1
1
1
1
Marketing Team (Incl. Director)
2
2
2
2
2
2
2
2
Distribution Director.
1
1
1
1
1
1
1
1
Distribution Team
2
2
2
3
3
3
3
3
Creative Director (Executive)
1
1
1
1
1
1
1
1
Creative Team (Incl. Director)
1
2
2
2
2
2
2
2
Administration & Accounting
1
1
1
1
2
2
2
2
11
13
13
14
15
15
15
15
Total Staff
Scenario Summary In the following base case the assumptions are more conservative than in the management case presented in the thesis. With a first year achieving slower growth than in the management case a revenue of roughly ISK 90m is estimated and then 9% compound annual growth rate in the 5 years to follow. HR growth has been reduced, with 14 employees by the end of 2016 compared to 21 people in the management case at the same point in time. Other assumptions have been kept the same resulting in gross margin of ISK 14m in 2016 and profit of ISK 12m. Accumulated profit or retained earnings at 2016 would amount to ISK 29m for those first six years of business in the base case scenario. Given those assumptions the case would work and would help a lot of Icelandic producers to establish their export, even though Allt Gott would not be generating a lot of profit.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
18 0 / 181
Down Case Scenario
Turnover & Profit Growth
m.ISK
20 0
150.
10 0
50
2011
2012
2013
2014
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
2015
2016
A nnual Turnover
A l lt G o tt
V i 冒au k i
T he W hole S tor y
A p p e nd i x
2017
2018
Profit/Loss Thereof
Financi a l for ecast
2011
2012
2013
2014
2015
2016
2017
2018
Cooperative Fee revenue
25.9
36.0
47.8
59.2
72.4
77.8
83.3
88.9
A nnual Government Support
50.0
50.0
50.0
50.0
50.0
50.0
50.0
50.0
Total Turnover
75.9
86.0
97. 8
109. 2
122.4
127. 8
133. 3
138.9
70.8
75.4
70.8
75.4
75.4
79.9
84.5
84.5
Marketing budget (as % of turnover)
5.2
7.2
9.6
11.8
14.5
15.6
16.7
17.8
Communications (Trade shows etc.)
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Office Expenses, Overhead
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Board of Directors
3.0
3.1
3.2
3.3
3.4
3.5
3.6
3.7
91.0
98.0
96. 3
103.6
106.7
112.9
119.0
120.7
(15.1)
(12.0)
1.5
5.6
15.6
14.9
14.2
18.2
Other Items (interest etc.)
0.0
(0.6)
(1.2)
(1.0)
(0.7)
0.2
0.8
1.4
Ta x Payments
2.7
2.3
(0.1)
(0.8)
(2.7)
(2.7)
(2.7)
(3.5)
(12.4)
(10.4)
0. 3
3. 8
12. 3
12.4
12. 3
16.0
0.0
(9.4)
(18.5)
(15.9)
(10.1)
3.5
15.9
28.2
(12.4)
(19. 8)
(18. 3)
(12.1)
2. 2
15.9
28. 2
4 4. 3
Income Statement
Cost Items: Human Resources (Staff only)
Total Costs Gross Margin
Net Income Cash at Beginning of Year Cash at Year end
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
18 2 / 18 3
Revenue Inputs:
Cooperative Fee Value Of Target Export Market*
2011
7%
2012
2013
7%
7%
2014
7%
2015
7%
2016
7%
2017
7%
2018
7%
25,919
26,697
27,498
28,323
29,172
30,048
30,949
31,877
19
20
20
21
21
22
23
23
Proportion Of Target Market To Ag
1.0%
1.3%
1.5%
1.8%
2.0%
2.0%
2.0%
2.0%
Proportion Of Potential Market **
0.5%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
1.0%
Current Manufacturing Will Start Export
60
80
120
150
20 0
210
221
232
New Export Opportunities Total
50
10 0
150
20 0
250
30 0
350
40 0
A nnual Government Support (For First Eight Startup Years)
50
50
50
50
50
50
50
50
Value Of Potential Export Market **
Interest Revenue
5%
5%
5%
5%
5%
5%
5%
5%
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
Revenue costs:
2011
2012
2013
2014
2015
2016
2017
2018
Human Resources (staff only)
70.8
75.4
70.8
75.4
75.4
79.9
84.5
84.5
Marketing Budget as 20% of turnover
5.2
7.2
9.6
11.8
14.5
15.6
16.7
17.8
Communications
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Office Expenses
6.0
6.2
6.4
6.6
6.8
7.0
7.2
7.4
Board of Directors (0.6 p.a. average)
3.0
3.1
3.2
3.3
3.4
3.5
3.6
3.7
All figures are in millions Icelandic kr贸na (ISK) unless otherwise stated.
A l lt G o tt
V i 冒au k i
T he W hole S tor y
A p p e nd i x
Human r esources
2011
2012
2013
2014
2015
2016
2017
2018
Chief Executive Officer
1
1
1
1
1
1
1
1
Chief Financial Officer
1
1
1
1
1
1
1
1
Marketing Director
1
1
1
1
1
1
1
1
Marketing Team (Incl. Director)
2
2
2
2
2
2
2
2
Distribution Director.
1
1
1
1
1
1
1
1
Distribution Team
1
1
1
2
2
2
3
3
Creative Director (Executive)
1
1
1
1
1
1
1
1
Creative Team (Incl. Director)
1
2
1
1
1
1
1
1
Administration & Accounting
1
1
1
1
2
2
2
2
10
11
10
11
11
12
13
13
Total Staff
Scenario Summary In this down case the assumptions are negative. With a poor start and revenue in the first year of around ISK 75m. It is then estimated to grow with compound annual growth rate of 11% in the next 5 years. HR growth has been reduced more than in the base case, with 12 employees by the end of 2016 compared to 21 people in the management case at the same point in time. Other assumptions have been kept the same resulting in a turnaround in 2013 and then gross margin of ISK 10m in 2016 and profit of ISK 8m. Accumulated profit or retained earnings at 2016 would amount to ISK6 m for those first six years of business in this down case scenario. Given those assumptions Allt Gott would need a strong financial sponsor for the first 2-3 years of business but should be able to stand on its own after that.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t 铆 n A g n a r s d贸 t t i r
W i nt e r 2 010
18 4 / 18 5
Report of the Special Investigation Commission (SIC) Summa ry of the r eport 's ma in conclusions1
Summary of the Report’s Main Conclusions Explanations
These incentives included the banks’ incentive schemes, as
for the collapse of Glitnir Bank hf., Kaupthing Bank hf. and
well as the high leverage of the major owners. It should have
Landsbanki Íslands hf. are first and foremost to be found in
been clear to the supervisory authorities that such incentives
their rapid expansion and their subsequent size when they
existed and that there was reason for concern over this rapid
tumbled in October 2008. Their balance sheets and lending
growth. However, it mis evident that the Financial Supervisory
portfolios expanded beyond the capacity of their own infra-
Authority FME, the institution that bore the main responsi-
structure. Management and supervision did not keep up with
bility for monitoring the activities of the banks, did not grow in
the rapid expansion of lending. Growth in lending by the
the same proportion as the banks, and its practices did not keep
banks’ parent companies averaged nearly 50% from the begin-
up with the rapid changes in the banks’ practices.
ning of 2004 until their collapse. Lending to holding compa-
Access to international financial markets was, for the banks,
nies grew at the fastest and steadiest pace, on the one hand,
the principal premise for their big growth. This was especially
and to foreign parties on the other hand.1 Growth in lending
the case in the years 2004 to 2006. These years saw the banks’
to foreign parties was significantly more rapid. The growth
biggest growth. There were mainly two reasons why inter-
was especially rapid during the latter part of 2007. The banks’
national financial markets opened their doors to the banks,
rapid lending growth had the effect that their asset portfolios
firstly, because of their good credit rating. This was to some
became fraught with high risk. Numerous examples in the
extent inherited from the Treasury. Secondly, they had access
report corroborate that conclusion.
to European markets, on the basis of the EEA Agreement.
In general, such large-scale and high-risk growth is not compat-
In 2005, Glitnir, Kaupthing Bank and Landsbanki got hold
ible with the long-term interests of solid banks. On the other
of around EUR 14 billion in foreign debt securities markets.
hand, there were strong incentives for growth within the banks.
This amount was slightly higher than Iceland’s gross domestic
1 This is the English executive summary taken directly from the SIC report at the Icelandic Parliament web-site: sic.althingi.is. No amendments were made to the original text. The Special Investigation Commission (SIC) delivered its report to Althingi on April 12 2010. The Commission was established by Act No. 142/2008 by Althingi, the Icelandic Parliament, in December 2008, to investigate and analyze the processes leading to the collapse of the three main banks in Iceland. Members of the Commission are Supreme Court Judge, Mr. Páll Hreinsson, Parliamentary Ombudsman of Iceland, Mr. Tryggvi Gunnarsson, and Mrs. Sigríður Benediktsdóttir Ph.D., lecturer and associate chair at Yale University, USA.
A l lt G o tt
V i ðau k i
T he W hole S tor y
A p p e nd i x
product Chapter 2 1. The Central Bank of Iceland defines
capacity as owners. The examination conducted by the SIC of
“foreign parties” as parties (natural persons or legal entities)
the largest exposures at Glitnir, Kaupthing Bank, Landsbanki
domiciled abroad. Such parties are not necessarily unrelated
and Straumur-Burðarás revealed that in all of the banks, their
to Iceland. For example, if an Icelandic-owned company that
principal owners were among the largest borrowers.
is registered in Luxembourg takes out a loan in an Icelandic
At Glitnir Bank hf. the largest borrowers were Baugur Group
bank, that loan, according to this definition, is made out to a
hf. and companies affiliated to Baugur. The accelerated pace
“foreign party” in that year and doubles the amount in debt
of Glitnir’s growth in lending to this group just after mid-year
securities issued the previous year. The terms for these debt
2007 is of particular interest. At that time, a new Board of
securities were very favourable, only about 20 points over the
Directors had been elected for Glitnir since parties affiliated
benchmark interest rate. When funding in the European debt
with Baugur and FL Group had significantly increased their
securities markets became more difficult, the debt securities
stake in the bank. When the bank collapsed, its outstanding
market in the US opened up. That opening was largely due to
loans to Baugur and affiliated companies amounted to over
collateralised debt obligations (CDOs). Icelandic bank securi-
ISK 250 billion (a little less than EUR 2 billion). This amount
ties were packaged into these CDOs because of the high credit
was equal to 70% of the bank’s equity base.
rating of the Icelandic financial undertakings. At the same
The largest shareholder of Kaupthing Bank, Exista hf., was
time, they paid, as a rule, high interest rates, considering their
also the bank’s second largest debtor. The largest debtor
credit rating. Thus, the Icelandic banks were the “cheapest” in
was Robert Tchenguiz, a shareholder and board member of
light of their credit rating from the rating agencies. Therefore,
Exista. When the bank collapsed, Exista’s outstanding debt to
they were ideal for raising the average rating of a collateralised
Kaupthing Bank amounted to well over ISK 200 billion.
debt obligation. It is clear that the Icelandic banks acted with
When Landsbanki collapsed, Björgólfur Thor Björgólfsson and
far too much haste when issuing debt securities in international
companies affiliated to him were the bank’s largest debtors.
markets. It was evident that sooner or later interest rates would
Björgólfur Guðmundsson was the bank’s third largest debtor.
go up and that credit markets would tighten again.
In total, their obligations to the bank amounted to well over
When the banking system had become far too big, relative to
ISK 200 billion. This amount was higher than Landsbanki
the size of the Icelandic economy, the governmental authori-
Group’s equity. Mr. Thor Björgólfsson was also the largest
ties needed to respond. No later that 2006 it would have
shareholder of Straumur- Burðarás and chairman of the Board
been necessary to take action, if there was to be any chance
of Directors of that bank. Mr. Björgólfur Thor Björgólfsson and
of preventing the collapse of the banks, without severely
Mr. Björgólfur Guðmundsson were both, along with affiliated
impacting upon the value of their assets. Neither that year nor
parties, among the largest debtors of the bank and together they
the next did the authorities try, in a decisive way, to have the
constituted the bank’s largest group of borrowers.
banks reduce the size of their balance sheets. Furthermore,
The owners of the banks received substantial facilities
the authorities did not exert themselves in order to have
through the banks’ subsidiaries that operated money market
one or more of the three big banks move their headquarters
funds. An investigation into the investments of money market
abroad. On the contrary, it was the policy of the coalition of
funds under the aegis of the management companies of the
the Independence Party and the Social Democratic Alliance,
big banks revealed that the funds invested a great deal in
according to their coalition agreement of 23 May 2007, to
securities connected to the owners of the banks. It is difficult
ensure that financial activities could continue to grow domesti-
to see how chance alone could have been the reason behind
cally and expand into new fields of competition with other
those investment decisions.
market areas. It was also the policy of the government that
During a hearing, an owner of one of the banks, who also had
the domestic multinational corporations would see it to their
been a board member of the bank, said he believed that the bank
advantage to have their headquarters remain in Iceland.
“had been very happy to have [him] as a borrower”.2 Generally
The largest owners of all the big banks had abnormally easy
speaking, bank employees are not in a good position to assess
access to credit at the banks they owned, apparently in their
objectively whether the bank’s owner is a good borrower or not.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
18 6 / 187
Towards the end of 2007 and in 2008 the banks started to
against loss it is intended to be. Here this is referred to as “weak
face constraints in their operations. It seems that the bound-
equity”. Weak equity in the three banks amounted to about ISK
aries between the interests of the banks and the interests of
300 billion by mid year 2008. At the same time, the capital base
their largest shareholders were often fuzzy and that the banks
of the banks was about ISK 1,186 billion in total. Weak equity,
put more emphasis on backing up their owners, thus going
therefore, represented more than 25% of the banks’ capital base.
beyond normal practices. The operations of the Icelandic
If only the core component of the capital base is examined, i.e.
banks were, in many ways, characterised by their maximising
shareholders’ equity, according to the annual accounts, less
the interests of the larger shareholders, who managed the
intangible assets, the weak equity of the three banks amounted
banks, rather than running solid banks with the interests of all
to more than 50% of the core component in mid year 2008.
shareholders in mind, where due responsibility was demon-
In addition to the risk that the banks carried on account of
strated towards their creditors.
their own shares, the SIC assessed how much risk they carried
The concentrated risk of the Icelandic banks had already
from each other’s shares. Here this is referred to as “cross-
become dangerously high, well before their collapse. This
financing”. Around mid year 2008, direct financing by the
applies both to lending to certain groups within each bank, as
banks of their own shares, as well as cross-financing of the
well as how the same groups also constituted high risk exposures
other banks’ shares, amounted to about ISK 400 billion. If
in more than one bank. For that reason the systemic exposure
only the core component of the capital base is examined this
risk attributed to the loans became significant. The clearest
amounted to about 70% of the core component in 2008.
example is Baugur Group and affiliated companies. The group’s
The SIC is of the opinion that the financing of owners’ equity
outstanding liabilities to the three banks amounted to EUR 5.5
in the Icelandic banking system had been based, to such
billion, when at their highest level, which was at the time about
a great extent, on borrowing from the system itself that its
11 % of total lending by the parent companies of the banks and
stability was threatened. The shares owned by the biggest
about 53 % of their aggregated equity base. Other groups had
shareholders of the banks were especially leveraged. This
substantial outstanding liabilities to more than one bank: Exista,
resulted in the banks and their biggest owners being very
Mr. Björgólfur Thor Björgólfsson, Mr. Björgólfur Guðmundsson
sensitive to losses and the lowering of share prices.
and Mr. Ólafur Ólafsson. The risks stemming from these parties
Overstatement of a bank’s equity increases its growth
were somewhat less than that from Baugur and affiliated compa-
potential. However, the bank’s ability to deal with setbacks
nies. 2. Statement by Mr. Björgólfur Guðmundsson before the
decreases at the same time. The risk of bankruptcy is thereby
SIC on 10 January 2010, p. 41.
increased. Under these circumstances, the loss to depositors
The capital ratio of Glitnir, Kaupthing Bank and Landsbanki
and other creditors becomes greater than it would otherwise
was, in their annual reports, always slightly above the statu-
have been. If the bank in question is systemically important, as
tory minimum. However, these capital ratios did not reflect
was the case with all of these three banks in Iceland, the costs
the real strength of the banks and the financial system as a
to society will also be significant, as has been the case.
whole or the capacity to withstand shock. This was due to
The SIC investigation into the Icelandic banks’ operations
considerable risk exposure stemming from the banks’ own
indicates that, as a consequence wider authorisation for the
shares, both through primary collaterals and forward contracts
operations of financial institutions in the last few years, their
on their own shares. If equity no longer provides a cushion
operational risk increased significantly. It is especially note-
for protecting depositors and creditors it is not equity in the
worthy that the freedom of credit institutions to engage in
economic sense. Under such circumstances it is no longer
riskier investments was significantly increased in this period.
possible to take the capital ratio into account when evaluating
They were i.a. authorised to engage in investment banking
the strength of a financial institution, as the risk of loss stem-
in conjunction with the traditional activities of a commercial
ming from the institution’s own shares lies with itself.
bank, although this scope for increased risk-taking did not go
The banks had invested their funds in their own shares. Share
hand in hand with satisfactory restraints and increased equity
capital, financed by the company itself, is not the protection
requirements. The FME had the power to require increased
A l lt G o tt
V i ðau k i
T he W hole S tor y
A p p e nd i x
equity of financial institutions, i.a. in case of increased opera-
on whether, and if so, how, i.e. on what data or information,
tional risk. This power, however, was never exercised.
the bank’s board based its decisions, when deciding on a policy
In the last decade, the economic policy of the Icelandic author-
which differed from that suggested by the chief economist.
ities hasaimed at maintaining maximum long-term economic
The CBI attempted to curb domestic demand by lifting the
growth. It is the opinion of the SIC that neither the state’s
policy rate. Meanwhile, the CBI expanded its liquidity provi-
budget policy nor its monetary policy adequately addressed
sion to financial institutions significantly. From the autumn
economic fluctuations, overexpansion and growing imbalance
of 2005 to the beginning of October 2008, the stock of loans
in the economy. Unfortunately, it seems to be unavoidable to
against collateral from the CBI increased from ISK 30 billion to
conclude that the state’s budget policy increased in fact the
ISK 500 billion. At the beginning of October 2008, loans from
imbalance. The policy of the CBI was not sufficiently restric-
the CBI to financial institutions against collateral in securities
tive and its actions too limited to render the desired results in
and letters of credit in the three large banks amounted to ISK
the fight against increased leverage and underlying inflation.
300 billion. The CBI authorisation to provide credit institutions
The authorities decided to lower taxes during an economic
with loans by buying securities according to Article 7 of Act No.
expansion period. This was done despite expert advice and
36/2001 falls under the condition that these are granted against
even against the better judgement of policy makers who
collateral that the bank considers eligible. Although the CBI was
made the decision. This decision was highly reproachable.
aware of the weaknesses of the banks it nonetheless provided
The changes made to the lending guidelines at the Housing
volumes of loans against collateral in the banks’ securities. This
Financing Fund in 2004 also fuelled expansion. The changes
knowledge can barely be seen as compatible with what the
in the lending guidelines were one of the biggest mistakes in
aforementioned legal provision on valid collateral stipulates.
monetary and fiscal management made in the period leading
At the beginning of 2006, the Icelandic krona was much
up to the banks’ collapse. That mistake was made with full
stronger than was sustainable in the long-term. The current
knowledge of the likely consequences. The repercussions
account deficit was over 16% of GDP. The national balance
were quick to emerge and the consequences were even greater
sheet appeared weak, as liabilities in foreign currencies in
under the global low interest rate environment at the time.
excess of assets nearly amounted to the GDP of the country.
These decisions in fiscal and monetary management and
At that time, all the prerequisites for a financial crisis were in
others named in the report exacerbated the imbalance in the
place. The research department of Danske Bank drew atten-
economy. They were a factor in forcing an adjustment of the
tion to the economic imbalances in Iceland. In its view, there
imbalances, which ended with a very hard landing.
were signs that the current account deficit would reach 20% in
It was mostly left to the Central Bank of Iceland (CBI) to
2006. It was pointed out that the unemployment rate was 1%
counteract the effects of the expansion and for this reason the
and wage growth had been 7% annually. As a result the krona
bank began to raise interest rates in the spring of 2004. The
depreciated rapidly in March 2006. CDS spreads on Iceland
bank was, however, unhurried in its decisions to lift rates.
and the banks rose. The situation calmed down in the middle
While considering the steps towards monetary tightening it
of 2006. However, imbalances in the economy continued to
continually seems to have been expecting budget restraint
grow more rapidly than before. All developments increased the
measures by the government. Time and again, the bank called
likelihood of a serious financial crisis significantly.
for such measures. However, no such decisions were made.
The summer of 2007 saw the onset of an international
In the latter half of 2005, it had become evident that the CBI
financial crisis. It hit in the wake of unusually low real
interest rates were too low.
interests, easy access to loans, little fluctuation of economic
Within the CBI, opinions frequently diverged on what should be
indicators, and widespread increase in asset values. These
the desirable level for the policy rate. The Board of Governors
circumstances led to growing weaknesses in the interna-
of the CBI was more often in favour of less restraint than the
tional financial system, which emerged following extensive
chief economist of the Bank had proposed. Minutes of meet-
amortisation precipitated by a sharp fall in the value of CDOs
ings by the Board of Governors of the CBI do not shed a light
containing U.S. sub-prime mortgages in 2007. The major
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
18 8 / 18 9
financial markets were rendered virtually inoperable. This
In addition to borrowing in Iceland, the largest Icelandic
proved especially difficult for the Icelandic banks. They had
investment companies had been doing business with foreign
become increasingly dependent on funding through inter-
banks and borrowed from them as well. Several of these loans
national financial markets. The Icelandic banks were faced
were secured with domestic securities as collateral. As the
with either raising further deposits or seeking other ways of
winter of 2007-2008 progressed share prices fell. By then
funding themselves. In the latter half of 2007, securities for
the quality of collateral declined for the Icelandic invest-
over EUR 2 billion would fall due. A further EUR 3 billion
ment companies. Foreign creditors made margin calls. Glitnir,
would fall due in 2008.
Kaupthing Bank and Landsbanki responded by taking over
Despite the success of the Landsbanki Icesave accounts and
the financing so that loans in foreign banks could be repaid.
the Kaupthing Edge accounts, the total deposits in the banks
The Icelandic banks thus lent substantial amounts while expe-
decreased kept shrinking from the autumn of 2007 until their
riencing considerable liquidity problems at the same time.
collapse. So-called wholesale deposits were flowing out of
Loans from foreign banks to Icelandic investors increased
all the banks. The outflow of wholesale deposits from the
the Icelandic banks’ risk because in fact they often acted as
Landsbanki branches in the UK and the Netherlands in the
“lenders of last resort” to these investors. There were a number
year before the collapse of the banks exceeded the inflow of
of reasons for this. First, the Icelandic banks had loaned these
retail deposits into the bank’s Icesave accounts.
parties such amounts that for the banks it was a matter of vital
Collateralised loans increased substantially in all three banks
importance that their debtors would manage to bounce back.
as the liquidity crisis became more widespread. In the autumn
Second, these parties had, in their capacity as owners and
of 2007, the banks’ collateralised loans were some EUR 2
stakeholders, had an abnormally easy access to credit at the
billion, mostly from the CBI. When the banks collapsed they
banks. Thirdly, it was a significant factor that loans to these
had grown to roughly EUR 9 billion and nearly half that sum
parties was to a large extent to fund stock purchases in the
was from the European Central Bank Collateralised loans were
banks themselves. They were thus part of the banks’ attempts
chosen rather than financing through the issue of medium term
to maintain the share prices. Finally, the banks considered that
bonds with maturity of three to five years. They were mostly
the damaging impact of bad publicity would be substantial if
granted for a period of a few weeks, although individual loans
there were repeated instances of large investment companies
were granted for a period up to six months. For the banks,
landing in trouble, such as happened with Gnúpur.
this increased financing through short-term collateralised
As stated before, the banks held a lot of their own shares as
loans escalated their financial risk substantially. Like deposits,
collateral for their lending. With share prices declining, the
collateralised loans are sensitive to changes in market condi-
quality of their loan portfolio declined. This could in turn
tions. This is especially true if the collateralised loans are
affect the banks’ performance and, consequently, the price of
provided by others than central banks. The creditors can,
their stock. Additionally, the employees of the banks in many
for example, reject their renewal or extension on maturity, or
cases owned significant shares in their own bank, sometimes
decide on increased haircut discount.
even financed by the bank itself. The banks already had put
When the liquidity crisis intensified in the international
themselves in a difficult position when share prices started
financial markets there was a substantial increase in foreign
to fall in late 2007, collateral coverage of their stock loans
lending by the three big banks. In the second half of 2007
decreased, and their clients’ positions deteriorated.
lending to foreign parties grew by EUR 11.4 billion. Lending
All the banks purchased their own shares on a large scale in
by the banks’ parent companies to foreign parties increased
automatically matched trades in the Stock Exchange.3 This was
by more than 120% in just six months. The increase was so
particularly the case after the prices of shares started to drop.
substantial that it can be assumed that many of these new
In 2008 the banks were buyers on average in 45% of cases of
clients had turned to the Icelandic banks after other banks
automatically matched trades in their own shares. In compar-
were beginning to slow their lending, and that these clients
ison they were sellers in less than 2% of cases of automati-
had thus been rejected by other banks.
cally matched trades during the same period. This cannot be
A l lt G o tt
V i ðau k i
T he W hole S tor y
A p p e nd i x
considered to be normal market making on the part of the three
thereof in a formal manner. Therefore, the bank’s assessment of
large banks. It must be assumed that all the banks in this manner
the severity of the situation and the logical course of action and
attempted to elicit abnormal demand for their own shares. For
proposals, based on that assessment, did not go hand in hand.
that purpose they used the leeway that could be created by the
The Prime Minister, the Minister for Foreign Affairs and the
trading conducted by the proprietary trading desks.
Minister of Finance met with the Board of Governors of the
Lending for the purchase of shares in the banks that took
CBI on 7 February 2008. During the meeting, the Chairman
place in late 2007 and all of 2008 were in many cases likely
of the Board of Governors painted a very bleak picture of
to increase the leeway of the proprietary trading desks to buy
the state and future prospects of the Icelandic banks. The
more shares. In some cases care was not taken to prevent situa-
information indicated an imminent danger for the Icelandic
tions where the bank would still bear all the risk of fluctuations
economy. The Board of Governors also met with the Prime
in the price of shares.
Minister and the Minister for Foreign Affairs on 1 April 2008.
In light of the prevailing market situation since the autumn
In that meeting, the Board informed the ministers that GBP
of 2007, the banks found it hard to unwind the risks that had
193 million had been withdrawn from the Icesave accounts
developed within the system. It is appropriate to keep in mind
in London during the previous weekend. The Board also said
that the banks took those risks in their operations when the
that Landsbanki could withstand such an outflow for six days.
market situation was more favourable. A risk is developed
Neither the Prime Minister nor other ministers of the govern-
when it is taken, not when prices start dropping. A large part
ment who were informed about this reacted by resorting to
of the problem that the banks attempted to respond to in the
active and credible measures.
period leading up to their collapse was due to risks that were
It is clear from the events during the year leading up to
already in place within the system when the liquidity crisis
the collapse of the banks that a certain degree of mistrust
occurred in the autumn of 2007. Increased lending to the
and cooperation problems existed between Mr. Oddsson,
owners of the banks, acquisitions of foreign financing, losses
Chairman of the Board of Governors of the CBI, and most
due to buying and selling of their own shares and comparable
of the ministers of the Social Democratic Alliance. It is also
conduct of the banks, to the degree described in the report, can
clear that the previous cooperation in the political arena
hardly be considered as justifiable responses to such a crisis or to
between the Chairman of the Board of Governors of the
be in line with healthy and normal business practices.
CBI and the Prime Minister, as well as their long standing
From November 2007 onwards the Board of Governors of the
friendship, had an influence, as described by the latter, on
CBI became increasingly concerned about the situation that was
the way in which people construed the exchange of informa-
developing in the operational environment of the banks. The
tion between government leaders and the Chairman of the
Board of Governors described these concerns either directly to
Board of Governors of the CBI. In the period leading up to the
the Prime Minister and a small group of ministers, or within the
collapse of the Icelandic banks, Mr. Davíð Oddsson’s previous
platform of the government consultative group. In spite of these
political career thus had an influence, according to the descrip-
concerns there is no evidence that the Board of Governors of the
tion given by the ministers of the government that took office
CBI made available to the government formal propositions for
in May 2007, on how ministers responded to the informa-
necessary measures. Insofar as the CBI considered that it lacked
tion which he provided to them in the course of his duties as
the necessary lawful means to react on its own to the problem at
Chairman of the Board of Governors of the CBI.
hand, it would have been appro- 3. Automatically matched trades
During the meetings of the Board of Governors of the CBI
take place when trading members of the Stock Exchange put in
with ministers, the bank would not be in the habit of handing
their offers and trades occur when offers are matched, that is as
out documents with summarised information, along with the
soon as the matching takes place. It is also possible to negotiate
bank’s review of that information and proposals for actions,
the terms of trades outside the Stock Exchange and announce
where applicable. This is cause for wonder. During some of
the trade subsequently. Such trades are called manual trades.
these meetings very alarming news were heard. The discharge
Appropriate for the Board of Governors to notify the government
of official duties by the Board of Governors of the CBI was, in
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
19 0 / 191
this regard, not as thorough as might have been expected. Due
aforementioned meetings so that he could attend to his duties.
to this fact, the ministers no doubt had difficulties assessing
It is the assessment of the SIC that the government’s actions
the right course of action, not in the least in view of the diffi-
concerning matters relating to the banks were unfocused when
cult relations between the ministers of the Social Democratic
the situation became more dire in the beginning of 2008.
Alliance and the Chairman of the Board of Governors of the
The ministers focused too much on the image crisis facing the
CBI. On the other hand, the ministers apparently did not call
financial institutions rather than the obvious problem, that the
for such proposals and documents from the CBI, once impor-
Icelandic financial system was far too large in relation to the
tant information had been verbally conveyed to them. They
Icelandic economy. When the ministers intended to improve
had, however, ample reason to do so. Furthermore, ministers
the image of the banking system by partaking in public discus-
were not generally in the habit of recording minutes of their
sions, mainly abroad, it was done without any assessment of the
meetings with the Board of Governors, even though there was
financial capability of the state to come to the banks’ assis-
every reason to do so, in light of the important information
tance and without information being available on the cost of a
often communicated there.
possible financial shock.
It has been established that until just before the collapse of the
The consultative group of the Prime Minister’s Office, the
banks there was little discussion within the Icelandic govern-
Ministry of Finance, the Ministry of Business Affairs, the FME
ment of the bank’s standing and of the liquidity crisis which
and the CBI on financial stability and contingency planning was
began towards the end of summer 2007. Nothing suggests,
established by a written agreement on 21 February 2006. The
either from the government’s minutes or the accounts of those
group was a platform for exchange of information and dialogue.
who reported to the SIC, that the ministers of the Icelandic
Its role should be consultative and it would not make decisions
government responsible for economic affairs (the Prime
on measures. In the agreement establishing the consultative
Minister), banking affairs (the Minister of Business Affairs) or
group, composing a joint contingency plan for the government
the state’s finances (the Minister of Finance) submitted to the
was not specified as one if its tasks. However it seems clear that
government a specific report on the problems of the banks or its
both the CBI and the FME looked to the consultative group
possible impact on the state’s economy and finance when the
concerning initiative towards a joint contingency plan and
banks started to face constraints in their operations and until
coordinated actions, not least when it came to actions which
the banking system collapsed in October 2008.
demanded political policy. Thus it seems that the consulta-
In 2008 the Prime Minister had quite a few meetings with the
tive group had in fact gained more value as regards to a plan of
Chairman of the CBI Board of Governors and the CEOs of the
action than the terms of the agreement from 21 February 2006
banks. During the period from February until May 2008 Board
stated. At least it is clear that nowhere else in the administra-
of Governors had at least five meetings with the Prime Minister,
tive body the work of composing a joint contingency plan was
Minister of Finance and the Minister for Foreign Affairs.
being carried out The uncertainty regarding the powers and
Banking affairs came under the domain of the ministry of Mr.
responsibilities of the consultative group seems to have lead to
Björgvin G. Sigurðsson, Minister for Business Affairs. He was
lack of clarity, as to who was in charge, who coordinated and
not summoned to attend any of these meetings, in spite of the
was responsible for contingency preparations on behalf of the
fact that the problems the banks were facing and the liquidity
Icelandic state in the event of a financial shock. In statements by
crisis were being discussed there. In addition, the Minister of
ministers and representatives of the governmental institutions
Business Affairs was apparently neither informed of the meet-
before the SIC, each pointed a finger at the other concerning
ings, nor was he informed of what took place during the meet-
positive obligation and no one assumed responsibility.
ings, with one exception, since he was informed of a meeting
Proposals and documents regarding the necessity of a contin-
that took place on 7 February 2008 in a Social Democratic
gency plan which were introduced to the consultative group by
Alliance parliamentary group meeting on 11 February 2008.
individual institutions, neither received formal resolution there,
As the leader of the government, the Prime Minister had the
nor by ministers with representatives in the group. Therefore
responsibility to inform the Minister of Business Affairs of the
it seems that the group was considerably lacking in targeted
A l lt G o tt
V i ðau k i
T he W hole S tor y
A p p e nd i x
administration, both by the group itself and the ministers. In
have to meet in case of a financial shock. Work on this had
this context the SIC especially wishes to mention that when the
not been finished when the banks collapsed in October 2008.
banks collapsed there was no joint governmental contingency
Among the consequences was the uncertainty that occurred
plan available. At that point, it was sorely needed.
at the time of the collapse, and later regarding the fund’s issues
The consultative group does not seem to have been successful
on account of deposits in the foreign branches of the Icelandic
either in synchronising its actions regarding projects, which
banks, which were not covered by the Icelandic government’s
obviously could have come under the authority of several
guarantee on deposits in Iceland.
government bodies. At least three ministers, along with two
During the time leading up to the collapse of the banks there
governmental institutions, the CBI and the FME, were involved
were divergent views within the Icelandic administration on
as regards problems related to the Landsbanki Icesave accounts
the obligations of the EEA member states, in case a guarantee
in its foreign branches. Despite this there have been no indica-
scheme, established in accordance with de deposit guarantee
tions that the Icelandic authorities did, at that time, synchronise
directive of the EU, could not meet its payment obligations.
the group’s actions and formally request that Landsbanki transfer
Despite this, the Icelandic authorities did not conduct an
the Icesave accounts to a subsidiary. There is also no indication
enquiry into the available legal sources for the interpretation
that the authorities ever called for a schedule for such a transfer
of such obligations. The examination by the Investigation
from the bank if the authorities assumed the bank was preparing
Commission does not indicate that contemporary sources on
the transfer. Regardless of Landsbanki’s legal authorisation to
this issue provide definitive answers to the aforementioned
operate a branch in London, it was clear that progress in the
matters. Nevertheless, it was important that such an enquiry be
transfer of the Icesave accounts to a subsidiary could be of signif-
conducted, at the latest following queries by foreign govern-
icant importance when it came to the reaction and actions of the
ments in July-August of 2008 about whether the Icelandic state
Icelandic authorities over the coming months, e.g. because of
would guarantee the Icelandic Guarantee Fund’s ability to
the Depositors’ and Investors’ Guarantee Fund and in relations
pay, if its payment obligation would become operative. These
with foreign regulatory bodies and central banks. At this point,
were significant financial interests. Therefore, it was important
it would at least have been reasonable and in accordance with
that ministers, and others within the administration involved
the principles of good governance for the authorities competent
in decision making and communicating with foreign govern-
in regard to these matters to request confirmed plans concerning
ments on the matter, had the means to obtain a clear picture of
the timing of the transfer of the accounts to a subsidiary. This
the legal issues put to the test in this context, and thus able to
would also have been part of being able to monitor and follow up
considered them in their decisions and their replies to questions
on whether the bank’s plans were being carried out.
and demands by foreign governments.
The increased aggregation of deposits by the Icelandic banks
On 15 April 2008 Mr. David Oddsson sent a formal request
in their foreign branches resulted in considerable increase of
for a currency swap agreement to the Bank of England.
the obligations of the Depositors and Investors Guarantee
Mervyn King, Governor of the Bank of England, replied to
Fund (TIF). The biggest influence was the introduction of
Mr. Oddsson’s letter on 23 April and rejected the request by
the Icesave accounts which Landsbanki opened in the UK in
the CBI. However, he declared that foreign central banks
October 2006. In 2007 the share of foreign parties in deposits
could help Iceland find an effective way to reduce the size of
rose to over 50%. The development regarding TIF’s obligations
its banking system. In his opinion, this was the only practical
demanded that the fund’s Board of Directors and the govern-
solution to the problem. In closing, King said that he offered all
ment should consider more thoroughly how able it was to meet
the help he could provide to tackle the issue at hand. The CBI
liabilities that might arise. It was clear that the fund’s assets
did not accept this offer. Instead, a reply was sent to the Bank
were insufficient to fulfil the liabilities it would have to meet
of England, kindly asking it to revise its position regarding the
if larger financial institutions became insolvent. Thus, one of
said swap agreement. There was no reply to that letter.
the challenges that needed to be addressed in the government’s
After the G10 Summit of central bank governors in Basel on
contingency plan was how to fulfil the liabilities the TIF would
4 May 2008, it became clear that neither a currency swap
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
19 2 / 193
agreement with the Bank of England nor with other central
of Governors. There were indications that Glitnir would
banks, with the exception of the Danish, Norwegian and
have difficulties paying back loans due around the middle
Swedish ones, was on offer to the CBI. In a letter to the
of October of the same year. Mr. Baldvinsson requested a
Investigation Commission, Stefan Ingves, Governor of the
collateralised loan to the amount of EUR 600 million. After
Central Bank of Sweden, makes it clear that unclear owner-
the meeting events developed quickly. A few days later, on
ship, along with the banks’ rapid balance sheet growth had led
Monday 29 September 2008, it was publicly announced that
to a dangerous situation and that the Icelandic government did
the Icelandic government would supply Glitnir with EUR 600
neither seem to fully grasp nor understand how to deal with it.
million in exchange for a 75% share in the bank. The SIC is of
In the spring of 2008, only the Danish, Norwegian and
the opinion that it must be strongly criticised how the CBI’s
Swedish central banks were willing to enter into currency
Board of Governors conducted the examination and processing
swap agreements with the CBI, though not without insistence.
of Glitnir’s request. The Glitnir request was not processed on
As a precondition for such agreements, they insisted that
sufficient grounds. For the same reason, the CBI’s Board of
the prime minister pledged to put pressure on the Icelandic
Governors did not have the necessary information to be able to
banks to reduce the size of their balance sheets, in view of the
estimate in an adequate manner whether the action proposed
proposals made by the IMF. The facilities from the Nordic
by the CBI to the government was rational.
central banks were conditional on the Icelandic government
In the end, the actions proposed to the minister concerning
taking action to have the CBI and the FME take certain
Glitnir on Sunday 28 September 2008, were not credible. First
political measures and actions. The ministers signed the decla-
of all, the amount in question was nearly a quarter of the CBI’s
ration in 15 May 2008, along with the Board of Governors
foreign currency reserves. Secondly, Glitnir had encountered
of the CBI. The declaration was not made public, nor was
difficulties concerning financing in foreign markets for about
it presented at a government meeting. The aforementioned
a year. At the same time, the bank was aware that liabilities
promises by the government in the summer of 2008 were not
amounting to EUR 1.4 billion would fall due in the coming six
kept. That did not improve the reputation of the Icelandic
months. This was public information. Thirdly, the CBI had not
authorities with foreign central banks. At this time, the
managed to strengthen its foreign currency reserves in any
Icelandic authorities had become very isolated in the interna-
significant manner despite its declarations of intending to do
tional community. Therefore, they had few to turn to when the
so. To foreign investors and credit-rating agencies it must have
Icelandic banks collapsed in October 2008.
seemed evident that the Icelandic state did not have access to
In 2008, Glitnir had difficulties in funding itself. At the
financing markets either.
beginning of the year it thought of issuing debt securities
The credit rating of Glitnir was lowered on 1 October 2008.
in the international financial market but had to renounce
Subsequently, the difficulties of the bank increased. On the
because of lukewarm reception by investors. Glitnir, on the
basis of loan terms contingent on credit rating, the DZ Bank
other hand, did well in developing the so-called asset-backed
and the Sumitomo Bank made due two loans amounting to
debt securities. They were later useful for taking collater-
a total of EUR 425 million. A credit line for EUR 1 billion
alised loans from the European Central Bank. Glitnir’s debt
with Deutsche Bank was also contingent on credit rating.
securities had large maturity dates in October 2008. Around
The reduced value of the collateral used by Glitnir against
mid-September 2008, it became definitively clear that the
loans resulted in high margin calls on the bank. The sum
sale of assets by a subsidiary of Glitnir in Norway would not
total of margin calls on the bank at this time amounted to
go through. At about that time, the Bayerische Landesbank
EUR 1,100 million. Included therein was a EUR 640 million
refused to extend two loans of the bank, at a total of EUR
margin call from the European Central Bank. That margin
150 million. Finally, market conditions deteriorated rapidly
call was received on Friday 3 October 2008. That action
after the collapse of Lehman Brothers.
was actually postponed temporarily on Sunday 5 October
On 25 September 2008, Mr. Þorsteinn Már Baldvinsson,
2008. In October, over EUR 500 million in collateralised
Chairman of the Board of Glitnir, spoke with the CBI’s Board
loans, acquired by Glitnir from other parties than central
A l lt G o tt
V i ðau k i
T he W hole S tor y
A p p e nd i x
banks, had reached their maturity date. After the collapse of
Emergency Act were mostly drafted on 4-6 October 2008
Lehman Brothers, the government’s takeover of Glitnir and
under enormous time constraints. Many of those provisions were
the lowering of Glitnir’s credit rating, it was very unlikely
extremely complex and wide-ranging in scope. Those who drew
that these collateralised loans would be refinanced. It was
them up were not assisted by experts in fields bound to feature
absolutely impossible for the Icelandic state to meet payments
extensively in the formulation of the bill, e.g. in the field of
on the aforementioned claims. The government was not able
insolvency law. The Emergency Act was adopted by Althingi
to secure loans in the international finance markets. In the
late on 6 October 2008.
evening of 7 October 2008, the FME decided, on the basis of
Work on state contingency preparations was far from being
Emergency Act (Act No. 125/2008), that a special resolution
organised and thorough. However, it should be noted that the
committee take control of Glitnir.
SIC does not find it possible to claim that the Icelandic banks
After it became clear that the government’s measures in the
could have been saved from collapse even if work on contin-
Glitnir affair had been unsuccessful, a certain chaos seems to
gency preparations during 2008 had been more thorough.
have ensued as regards contingency planning on behalf of the
Such actions should have been launched much earlier. On the
state. The CBI and the government did not act in harmony
other hand, thorough preparations would have contributed
and overall leadership was lacking. No decision was taken
to greatly lessening the damage caused by the collapse of the
with regard to what course to take. By summoning a group
banks. The Icelandic government would then also have been
of specialists on the morning of 4 October 2008, the Prime
able to formulate policies sooner on many of the issues that
Minister finally made a decision and a certain course was set
needed to be decided upon, and would thus have been better
for the issue. This was the third group in a short period of
equipped to react and reply to questions from foreign govern-
time tasked with contingency preparations. The government
ments on urgent issues, i.e. in particular the UK and Dutch
consultative group had discussed contingency plans between
authorities in late summer 2008.
21 February 2006 and 3 October 2008. A group summoned
After the proposed nationalisation of a 75% share of Glitnir
by the CBI worked on contingency planning between 30
was announced, significant outflows of deposits started at
September and 3 October 2008. The new group of experts
Landsbanki and Kaupthing Bank. The banks also had to
on behalf of the Prime Minister worked on contingency plans
contend with margin calls. The European Central Bank issued
from 4 October 2008. In the beginning, this group was not
a EUR 400 million margin call to Landsbanki on Friday 3
given access to all the material from the other two groups.
October 2008. On the evening of Sunday 5 October 2008, the
As an example of how scant the preparations were for this
ECB withdrew the margin call shortly before the bank was
work, the first task of the group was to print out the annual
supposed to open on Monday 6 October 2008. That day, the
accounts of the large financial corporations from the office of
CEOs of Landsbanki wrote a letter to the CBI disclosing that a
one member of the group at the University of Reykjavík. The
significant outflow had taken place from the Icesave accounts
aforementioned procedures by the authorities with regard
in London over the previous weekend. The outflow was said to
to contingency plans for protecting the financial system of
total GBP 318 million. For this reason, the FSA had demanded
the country, and other fundamental interests of state and
that Landsbanki transfer GBP 200 million in cash to the UK in
the nation, were unacceptable. These methods were not in
addition to providing GBP 53 million to the bank’s subsidiary.
keeping with the manner in which nations with developed
Landsbanki requested a loan from the CBI to the amount of
financial markets and administration operate in general.
EUR 500 million. As collateral, the bank offered a selection
Broadly speaking, when it came to drafting the so-called
of debt securities to the amount of EUR 2.8 billion. The CBI
Emergency Act, i.e. Act No. 125/2008, the only thing
turned down the request. The bank did not believe it had suffi-
emerging from the work of the consultative group of the
cient funds, since a large part of the bank’s foreign currency
Icelandic authorities that proved demonstrably useful was
reserves had been loaned to Kaupthing Bank. In the evening
the draft provision which became Article 100a of Act No.
of 6 October 2008, the London branch of Landsbanki was
161/2002 on Financial Undertakings. Other provisions of the
closed down. The following day a special resolution committee
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
19 4 / 195
assumed control of the bank in accordance with a decision by
came about too late for it to be able to keep pace with the
the FME on the basis of the Emergency Act.
developments in the operations of the financial institutions,
On 3 October, 2008, the FSA demanded that Kaupthing
and to carry out its statutory supervisory tasks.
Bank would transfer GBP 1,600 million to Kaupthing Singer
However, not all of the FME’s difficulties can be attributed to
& Friedlander (KSF) before the closing of business on
insufficient financial appropriations. Thus, the FME did not
Monday 6 October, as KSF had violated rules on liquidity
sufficiently concern itself with some basic questions, such as
in Britain. The above-mentioned amount was broken down,
the size of the banking system, and the Authority’s necessary
on the one hand, into GBP 1,100 million because of deposits
reactions in regard to its much too rapid growth.
with Kaupthing Bank, and, on the other hand, GBP 500
Part of the FME’s difficulties was also wrong prioritisation.
million because of margin calls by KSF to Kaupthing Bank.
Although the FME has been in the process of improving and
In the following days, Kaupthing Bank sold assets in order
structuring its IT systems since 2006, much greater emphasis
to raise funds. On 6 October, the bank obtained, inter alia,
should have been placed on installing advanced IT systems.
a loan of EUR 500 million from the CBI against collateral in
Continuous financial monitoring is carried out by collecting
the Danish bank FIH. On the morning of 8 October, the FSA
data from regulated entities, data processing, and expert evalu-
demanded that a total of GBP 300 million be transferred to
ation of the collected data. Such monitoring can not be fully
KSF in London. Kaupthing Bank did not make this payment.
utilised unless the Authority has at its disposal both advanced
On the basis of a special legal authorisation, the UK Treasury
IT systems and experts to process the data. The FME severely
decided to transfer the deposits in the KSF Edge Accounts to
lacked the technical expertise and the equipment necessary
the Dutch bank ING Direct N.V. The transfer took place at
to produce high quality comprehensive surveys of the position
10:00 a.m. on 8 October 2008. Later that same day, KSF was
and development of individual financial institutions from its
placed under cessation of payments. This led to the parent
databases. Therefore, the Authority did not really have the
company Kaupthing Bank hf. being put into moratorium. On
necessary overview of the activities of the financial institutions
the eve of 9 October 2008, a special resolution committee
which was so urgently needed. The difficulties the FME was
took control of the bank in accordance with a decision by the
faced with in processing data from its systems undoubtedly
FME on the basis of the Emergency Act.
greatly reduced its ability to carry out its duties in monitoring
Shortly after the collapse of the banks in November 2008, an
and keeping in check the financial institutions which collapsed
appraisal was carried out of the value of their assets. The results
in the autumn of 2008.
of the asset valuation showed 40% of the booked value at the
In its supervisory duties the FME was lacking in firmness and
time when the banks collapsed. The difference amounts to over
assertiveness, as regards the resolution of and the follow-up of
ISK 7,000 billion.
cases. The Authority did not sufficiently ensure that formal
The FME was not well enough equipped to sufficiently
procedures were followed in cases where it had been discov-
monitor the financial institutions when they collapsed in the
ered that regulated entities did not comply with the laws and
autumn of 2008. Considering the operating expenses of the
regulations applicable to their operations. According to the
FME and its budget up to 2006, it is clear that the growth
clear instructions of Article 10(1) of Act No. 87/1998 on Official
of the Authority did not keep pace with the rapid growth of
Supervision of Financial Activities, the FME shall demand that
the Icelandic financial system, more complicated ownership
a remedy is made within a reasonable time. If a regulated entity
links within the financial market, and increased activity of
does not comply within the allotted time limit, the FME can
regulated entities abroad, and it was not consistent with the
respond, among other things, through coercive instruments.
growing and increasingly complicated tasks entrusted to it
There are examples of cases of this kind where the only action
pursuant to law during the preceding years. The FME’s tasks
taken, in response to a violation of law, was the submission of
demand vast expert knowledge on the operations of banks,
written comments to the relevant financial corporation, without
economics, accounting, and legislation on financial markets.
putting the matter through proper legal channels as well. Such
It is clear, that the increase in the FME’s budgetary resources
shortcomings in the way in which the FME conducted its
A l lt G o tt
V i ðau k i
T he W hole S tor y
A p p e nd i x
operations with regard to the financial corporations, meant that
repeatedly stated, that other institutions or officials were
insufficient force was applied to ensure that the financial corpo-
responsible for such issues or tasks. Based on these answers,
rations would comply with the law in a targeted and predictable
it may be assumed that the representatives and administra-
manner commensurate with the budget of the FME.
tors of those governmental institutions, that had the role of
Nor did the auditors perform their duties adequately when
monitoring operations in the financial markets and the effects
auditing the financial statements of the financial corporations
of those operations on state economics were, in various cases,
for 2007 and the semiannual statements for 2008. This is true
unaware of who was meant to carry out and take responsi-
in particular of their investigation and assessment of the value
bility for certain aspects of these affairs in the government’s
of loans to the corporations’ biggest clients, the treatment of
daily activities. It is imperative to look carefully to how the
staff-owned shares, and the facilities the financial corporations
obligations of individual institutions and officials may be
provided for the purpose of buying their own shares. With
better defined and delineated, in this respect.
regard to this, it should be pointed out that at the time in ques-
The SIC’s assessment, pursuant to Article 1(1) of Act no.
tion matters had evolved in such a way that there was particular
142/2008, was mainly aimed at the activities of public bodies
reason to pay attention to these factors.
and those who might be responsible for mistakes or negligence
The powerlessness of the government and the authorities,
within the meaning of those terms, as defined in the Act.
when it came to reducing the size of the financial system in
Although the SIC was entrusted with investigating whether
time before a financial shock hit, is evident when looking at the
weaknesses in the operations of the banks and their policies
history related in Chapters 19 and 20. In this context, it should
had played a part in their collapse, the Commission was not
be kept in mind that when a bank provides a company with
expected to address possible criminal conduct of the direc-
a low loan, the bank is in a position to set the terms that shall
tors of the banks in their operations. On the basis of events
apply if the company defaults on payments. On the other hand,
and viewpoints that are described in more detail in individual
if a bank provides a company with such a high loan that the
chapters of this report, the SIC is of the opinion that Mr. Geir
bank may anticipate substantial losses if the company defaults
H. Haarde, then Prime Minister, Mr. Árni M. Mathiesen,
on payments, it is in effect the company that has established
then Minister of Finance, and Mr. Björgvin G. Sigurðsson,
such a grip on the bank that it can have an abnormal impact
then Minister of Business Affairs, showed negligence, within
on the progress of its transactions with the bank. It is also clear
the meaning of Article 1(1) of Act No 142/2008, during
that when the size of the financial system of a country is, for
the time leading up to the collapse of the Icelandic banks,
instance, threefold its gross domestic product, the competent
by omitting to respond in an appropriate fashion to the
authorities of the country have, in general, the potential to set
impending danger for the Icelandic economy that was caused
rules for the financial system to comply with and to ensure
by the deteriorating situation of the banks. The SIC is also
compliance with such rules. However, when the size of the
of the opinion that Mr. Jónas Fr. Jónsson, then Director General
financial system of a country is nine times its gross domestic
of the FME, and Mr. Davíð Oddsson, Mr. Eiríkur Guðnason
product the roles are reversed. This was the case in Iceland.
and Mr. Ingimundur Friðriksson, then Governors of the CBI,
It appears that both the parliament and the government lacked
showed negligence, within the meaning of Article 1(1) of
both the power and the courage to set reasonable limits to the
Act No 142/2008, in the course of particular work during the
financial system. All the energy seems to have been directed at
administration of laws and rules on financial activities, and
keeping the financial system going. It had grown so large, that
monitoring thereof. The Commission’s conclusions regarding
it was impossible to risk that even one part of it would collapse.
this subject are more closely described in Chapter 21. Apart
In replies made by administrators of governmental institu-
from instances and situations, which the SIC considers to
tions who reported to the SIC, the statement was frequently
constitute negligence in this sense, its more detailed criticisms
encountered that it did not fall under the functional area
and rebukes regarding the government’s efforts during the
of the person concerned, or his institution, to address or
time leading up to the collapse of the banks, may be found in
take responsibility for the project in question. It was also
the conclusions at the end of individual chapters.
T hes is
Academ y of A rt U n i ve r s i t y
K r i s t í n A g n a r s dó t t i r
W i nt e r 2 010
19 6 / 19 7
TA> e. thank you To Ben Boothby for all his help. To my friends Sigurður Arnljótsson, Anna Margrét Björnsson, Birna Anna Björnsdóttir, Anna Hjartardóttir, Jón Kaldal and many others for editorial advice and vital input. To Rut Steinsen especially for crunching numbers with me, editing, advising, and showing about as much enthusiasm and support as one could ask for. To Helga Guðný Theodórs for so much help, advice, inspiration and an eye for detail. Ingólfur Guðmundsson for the great animation. My cousin, Pétur Sturluson, for his stunning photography. To the good people at MS Iceland Dairies and at Stóra Ármót, Selfoss, for welcoming me. To my instructors, Arvi Miquel Santos, Jay Wilkinson, Carrie Ann Plank, Phil Hamlett, and many more for their great critiques, words of encouragements and for pushing me in this process. To my classmates at Academy of Art. Linda Ólafsdóttir, Alda Rose Cartwright, Mike Andersen, Jenny Pan, Elizabeth Vereker, Lauren Mulkey and many others for advice. To mom and dad. For so much.
>K
Paper: Finch 80lb Text Printer: Andresen, San Francisco Bindery: The Key, Oakland Cover: Paper Source bookcloth in Tangerine, Foil Stamping Typography: Kings Caslon by DaltonMaag, Dr. Strangelove by Veer and Eloquent by Veer Photography: Kristín Agnarsdóttir. Pétur Sturluson p. 35,77,104. Flickr Creative Common License p 19, 38,55,154,159. Nordic Photos p.8, 42, 44. Lauren Mulkey p.88. Apple p.164,165, 168,169. Executive Summary taken directly from the English language translation of the SIC report at sic.althingi.is. p. 179 Techonology: Adobe InDesign, Lightroom, After Effects, Photoshop, Illustrator, Dreamweaver.
www.alltgott.org