Transform Issue 25 - October 2021 Edition

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C O N T E N T S

Page 2-3 Introduction from Dr Andrew Larner, Chief Executive at iESE and News

Page 4-5 Feature: iESE prepare to enter CMS market

Page 6 In focus: the new iESE Fair Care Charter

Page 7 In focus: CareCubed updates

Page 8-9 Feature: Top-up profiler tool

Page 10-11 Write up: technology in social care at the iESE conference

Page 12 Advert EDITORIAL CONTACTS TRANSFORM IS PRODUCED BY: iESE www.iese.org.uk Email: enquiries@iese.org.uk @iESELtd CREDITS: Designed by SMK Design Editorial by Vicki Arnstein Views expressed within are those of the iESE editorial team. iESE Transform is distributed to companies and individuals with an interest in reviewing, remodelling and reinventing public services. © Copyright iESE 2021

W E L C O M E

L E T T E R

Putting the spotlight on health and social care W

elcome to this latest edition of Transform which focuses on health and social care. As an organisation which helps local government transform its services, social care has always been a key area of our expertise. Now we are excited to announce that iESE is set to enter the Case Management Software market. This is a big investment for us, going up against several key players, and a move we hope will revolutionise what care management looks like. You can read all about this development on pages 4 and 5.

Dr Andrew Larner, Chief Executive

@LaverdaJota This is not iESE’s first venture into the care management software market. We launched our CareCubed tool as a successor to our Care Funding Calculator, which is now used by more than 80 organisations, including a third of local authorities. The tool brings transparency to negotiations between care providers and commissioners when agreeing a care package. You can read an update about CareCubed on page 7. We know from our model of the future that the nature of care itself is set to change dramatically. With the predicted shortfall in carers in the future there is a need both to make the sector more appealing as a career choice and make these roles more rewarding by switching the focus from record keeping to giving care workers greater time on the ground to create better outcomes. As demand for services increases, the need to use technology to free up staff time is even more necessary. You can read a partial transcript from a talk given at our recent conference about technology in social care on pages 10 and 11. In this issue we also look at a new top-up funding profiler tool designed to help allocate top-up funding for children whose care within school or college reaches more than £6,000 a year. The tool’s designer, Social Kemistri, is looking for one or more local authorities with large numbers of children with SEND and ECHPs to invest and take the prototype to product stage. See pages 8 and 9 for more information. Get in touch with any feedback on this issue or with views for inclusion in a future edition by emailing Annabelle at annabelle.spencer@iese.org.uk

N E W S

Australia’s Child Wise builds child safeguarding in the UK CHILD WISE, AN AUSTRALIAN NOT-FOR-PROFIT WHICH SUPPORTS A RANGE OF ORGANISATIONS INCLUDING LOCAL GOVERNMENT TO IMPROVE THEIR CHILD SAFETY PRACTICES, IS NOW OPERATING IN THE UK. The organisation (a social enterprise of Save the Children Australia) does a diverse range of work for local government councils and authorities around the world, ranging from seconding its own staff to work within organisations to act as advisers to reviewing child safe organisational practice, policies and much more. It has also developed a virtual learning system which takes users through examples of scenarios and decision making around child safety. Child Wise is entering the UK market after recognising that whilst there are many UK companies offering such services for adult care,

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there are fewer providing services to help assess how safe children are from abuse in council-backed provision. Natalie Siegel-Brown, Managing Director of Child Wise, welcomed UK local authorities to get in touch to see how the organisation can help, including around reassessing service safety as models of delivery have changed through Covid. “We can’t assume that as we’ve changed services through Covid and post-Covid that everything is fine. These services need to be put through safeguarding checks. “If councils want to understand how safe their services are and the vulnerability of their service delivery to children and their families we can come in and test the system and provide solutions. You can come to us if you are concerned that you haven’t done that test but if you haven’t asked that

question yet then that should be a priority.” Siegel-Brown said learning through Child Wise’s virtual learning platforms had been shown to work well. “A lot of people, even if they know the basic principles, become paralysed when the situation is in front of them and there is no way to directly translate what was learnt in an online session to what you see. “Our virtual learning system gives an example of what might happen in a council service provision and the user sees the consequences play out as they make decisions. That type of learning means that when they are in the environment providing services, they have built the neural connections in the brain having previously had the experience of making that decision.” • To find out more about Child Wise and its services contact: info@childwise.org.au

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