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Jury members share insights into Dubai’s public service model
Here, four of the 2019 international judging panel for the Hamdan Bin Mohammed Program for Government Services describe their experiences of being a member of the panel and share their thoughts on the DMC framework and innovation designed to meet the Dubai government’s goal of making customers happy. Louise Thomasen Ottosen (LTO) is an independent Danish consultant who has been working in the cross field of technology and society for more than 30 years. Her work has been in development, implementation, research, evaluation and analysis of ICTs and new ways of work. She has broad international experience working with public sector digital service issues both with governments and international organisations, such as the EU, UN and the World Bank. She has sat on the judging panel for six years.
Nannette Cutliff (NC) is a Senior Vice President/Chief Information Officer in the financial services and technology sector. She holds a MS in Business Continuity, Security, Risk Management, BS degrees in Marketing and Global Business Management and ISACA certifications. She is based in the USA and has been on the judging panel for five years.
Morten Meyerhoff Nielsen (MMN) is an EGOV Adviser at the United Nations University. EGOV is an international think tank working with the digital transformation of the public sector. He is an author and co-author of various publications, a reviewer for various journals, on multiple conference committees and a juror on several awards committees. He has been on the judging panel for five years.
Nick Scott (NS) leads transformational change in New Brunswick, Canada in his role as Executive Director of Open Government and Innovation. Nick launched the GovMaker Conference to explore the theory and practice of public innovation and open government and co-founded NouLAB - a public and social innovation lab facilitating collaborative problem-solving across sectors. He has been on the judging panel for three years.
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