Phoebe Messenger Fall 2016 by KSA&D Interactive

Messenger News from Phoebe Ministries Volume 97, Issue 4 | Fall 2016

25YEARS

Celebrating

AT AT PHOEBE PHOEBE BERKS BERKS

Phoebe Volunteers go

ABOVE AND BEYOND

ANNUAL REPORT ISSUE

2015-2016

INTRODUCING

Comforting Home Care by Phoebe

Table of Contents Featured in this Issue: CELEBRATE

4 6

Looking Back: Phoebe Berks at 25 Above and Beyond

PHOEBE AT WORK

12 15

The Center for Excellence in Dementia Care Phoebe Pharmacy: Growing from the Inside

THE GREATEST GENERATION

An Unforgettable Experience

Happenings

9 10 20

Comforting Home Care by Phoebe Ask the Expert: Melanie Kohler 2016 Golf Tournament

Also Inside

11 Institutional Advancement:

Top: Phoebe Berks today. Below: Photos taken by Stanley Parr, who

18 Career Updates 20 Phoebe Campus News 43 Calendar

On the cover: Residents, employees, volunteers, and staff gather for a commemorative picture celebrating the 25th year of Phoebe Berks serving older adults in the community.

Charitable Gift Annuity

ANNUAL REPORT

24 26 27 30 31 35

Your Gifts at Work Summary of Revenues and Expenses Partnering with the Community Governance and Leadership Giving Clubs of Phoebe Ministries Donor Lists

moved into Phoebe Berks Village in 1991. Parr and his wife, Eleanor, were the first residents to make a cottage at Phoebe Berks their home.

Phoebe-Devitt Homes is the official name of the 501(c)(3) not-for-profit corporation doing business as Phoebe Ministries. Founded in 1903 and incorporated as such in 1984, Phoebe-Devitt Homes is responsible for the supervision of facilities, long-range planning, development, and fundraising for 14 locations, two pharmacies, and a continuing care at home program. Together, these affiliates provide long term care, housing, and various support services to thousands of individuals annually. Phoebe Ministries is affiliated with the United Church of Christ and is a member of LeadingAge, LeadingAge PA, and the Council for Health and Human Service Ministries of the United Church of Christ. Subscriptions & Suggestions The Phoebe Messenger welcomes suggestions, feedback, and corrections. We also invite those who wish to subscribe or opt out of the mailing list to contact us. Please direct your concerns to marketing@phoebe.org or 610-794-5132. The official registration and financial information of Phoebe-Devitt Homes may be obtained from the Pennsylvania Department of State by calling toll free within Pennsylvania at 1-800-732-0999. Registration does not imply endorsement.

Welcome |

FALL 2016

Mission Statement: A community of faith, called by God, to serve the needs and to enhance the lives of our elders, their families and the broader community. Scott R. Stevenson, President & CEO Rev. Daniel T. Moser II Chair, Phoebe Ministries Governing Board Peter McConnell, Editor-in-Chief Contributors to this issue: Gina Bortz Molly Driscoll Helen Haas Rebecca Horst Trina Johnson-Brady Emilie Joly Melanie Kohler Anastasia Lawrence Adam Marles Peter McConnell Sue Schamberger Maureen Suppan

A MESSAGE FROM THE PRESIDENT Dear friends, In our home, we say grace before mealtime, giving thanks for all that we are blessed to receive. When our children were young, we explained to them that gratitude and humility are essential to everyday life, and they have carried that out into the world. In this Messenger, which also contains our Annual Report of Gifts, we at Phoebe are privileged to do the same. We say thank you and recognize the many blessings that we receive from our volunteers, donors, residents, and families. We are grateful for the gifts that you bestow on us and for the opportunity to bring exceptional service to each of those under our care. Without you, this simply wouldn’t be possible. I’m especially pleased in this issue to feature the work of some of Phoebe’s spectacular volunteers. These individuals and hundreds more are essential elements of the care that we provide. In some ways, our volunteers are the embodiment of Phoebe giving back, representing charitable care in a tangible, meaningful way. The value that they bring to Phoebe is beyond measure, because their contributions are unique in their ability to touch the lives of our residents in such a direct way. So thank you. Though it may be a simple phrase, I hope you hear the heartfelt emotion and appreciation within it. From the bottom of my heart and from each and every member of the Phoebe staff, thank you. With your support and encouragement we will continue to grow Phoebe’s services to serve more people and to provide new and enhanced offerings across the continuum. Please keep us in your prayers as we keep you in ours. In Christ our rock and our redeemer,

Scott R. Stevenson President & CEO

Celebrate |

PHOEBE BERKS

LOOKING BACK:

Phoebe Berks at 25 Phoebe Berks celebrates 25 years of offering quality care and an outstanding community.

n November 22, 1991, Phoebe Berks Village welcomed its first residents to Number 16 East Berks Drive. Today the cottage is close to the intersection with Reading Drive, the central artery of the campus, resting on a green slope in sight of the long north wing of the Village apartments. But that November day, and for some time after, its windows presented to occupants Mr. and Mrs. Stanley Parr a view of bare mounds of overturned earth against the backdrop of the rolling Berks County countryside. Soon after the Parrs moved in, ground broke on the Village apartments, now the community's largest and most recognizable feature, and the Parrs lost their mountain view. “That was a minor loss,” says Stanley Parr, who has since moved from Number 16 to an apartment. “I’ve often thought about our moving here and my still being here, and it’s just been the best move we could have ever made.” It doesn’t take much to see what he means. A casual stroll through Phoebe Berks is proof enough that the community there is something special. Today the campus comprises

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a sprawling apartment complex with its own community center; a thriving health care center and rehabilitation unit; state-of-the-art memory support; adult day services; and 66 independent living cottages. Altogether the people living there number some 400, and the facility is staffed by more than 300 dedicated employees. From a fallow field a village has grown. In the 1980s Phoebe Berks was nothing but a dream in the minds of a few individuals in the community who saw the need for a place where older adults could age and be cared for. The Rev. George Miller, a minister from one of the local United Churches of Christ and now a resident at Phoebe Berks, was involved in the early planning stages. By 1988, after a touch-and-go period of hurtles and pitfalls, Rev. Miller happened upon a suitable property—an abandoned farm caught up in an unsettled estate dispute going back three generations. Rev. Miller called the Rev. Dr. Grant Harrity, then President of Phoebe Ministries, and told him about the site. Rev. Dr. Harrity, who had long been interested in expanding, began pursuing the property. “From there on it went really fast,” says Rev. Miller.

And so it did. Beginning with the health care center, Phoebe Berks began to burgeon from the stony but fertile soil of the old farm. By 1992—within a year after the Parrs moved in—the health care center was formally dedicated. After only two more years, 37 cottages, 194 apartments, a 51-bed personal care unit, and a community center dedicated to Rev. Dr. Harrity had been completed. But what happened at Phoebe Berks was more than could be measured by new buildings or new residents. Something else was taking shape there. “The community is really special,” says Ron Rider, who was on the board in the early days and involved in the site’s development from start to finish. “If you walk through the facility you can pick up on the friendliness of the people here, their contentment, their enthusiasm for living here.” The sense of that community is palpable in the atmosphere at Phoebe Berks. “The sense of friendship and family between the residents and staff can be felt throughout,” says Star High, Executive Director of Phoebe Berks. People smile as they pass each other in the hallways and on the streets. The game rooms, the gift shop, the café, and the hallways are bustling centers of activity every day, and a roster of trips, events, and other activities on campus year round keep even the most tireless residents busy. “I can go up [to the health care center] and I know just about everybody,” says Ronnie Backenstoe, who has lived in her cottage—just down from the Parrs—for 14 years. Last year she funded the renovations of a ground-floor studio apartment, transforming it into Studio 126, a flexible activity space for the whole community. Bruce and Ann Jones have lived in their cottage up the road since 2010. Mrs. Jones’ aunt had lived at Phoebe Berks as well and had motivated them to make the move early in their retirement. Phoebe was the only choice they considered and one that has given them peace of mind and pride of place. Today they spend much of their time giving back. Mrs. Jones is a program facilitator for Spirit Alive, a unique dementia support program developed by the Phoebe Center for Excellence in Dementia Care. She and her husband are both helpers in the chapel and belong to the Abiders, a group that keeps vigil with those at the end of life. “We are just loving living at Phoebe,” say the Joneses. “We feel very safe here. It’s a very positive, very life-giving community.” “In 25 years many changes have occurred all over the campus in trends, philosophy, and health care overall,” says High. “The mission of the campus has never changed. We are truly a community of faith and service.”

To learn more about the life and history of Phoebe Berks, visit phoebe.org/berks-history.

Celebrate |

PHOEBE VOLUNTEERS

ABOVE & BEYOND

Phoebe volunteers make an impact in the lives of our residents every day, in so many ways.

t’s about 7:00 in the morning, shift change for clinical staff at Phoebe Allentown, and Shirleyann Ferraro reports for duty. Her first task is to get the menus sorted and ready for residents in the health care center. Then she’ll start her rounds, taking residents to and from appointments throughout the building. Shirleyann will make at least 50 trips from one end of the health care center to the other by the end of the day, a routine she holds to three days a week. She is not an employee—she is a volunteer. Like hundreds of others, she devotes her time and copious energy to make life a little brighter, a little warmer for the people who live at Phoebe. Shirleyann believes that at the heart of a volunteer’s duty is the need to pause and make a connection with the residents—whether it’s stopping to chat, saying hello in the hallway, fetching a nurse, or any of the other small but meaningful tasks that make such a difference in a person’s comfort and happiness. “People always ask me,” she says, “‘How do you do it?’ Well how can you not do it?” It’s not always easy—some of her charges are less inclined than others. But Shirleyann takes it all in stride, bringing out laughter from even the most resistant. “There was this gentleman,” she says, “who just didn’t want to go anywhere. So I knelt down in front of him and I said, ‘Now do you know that you’re passing up a chance to go on a date with a redhead?’ and that set him laughing! And he went right along with me after that.”

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“I always get down on face level with them and tell them who I am and what I’m there to do,” says Denise Simone. She is a volunteer at Phoebe Richland, and a transporter like Shirleyann. Denise’s father was a resident; she saw how well he was taken care of, and decided she could do something to give back. Denise has a background in nursing but as a volunteer she simply tries to get to know people, encouraging them in whatever way she can. “I am blessed by them,” she says. “I consider them my folks.” Volunteers like Shirleyann and Denise have a unique position within the Phoebe community. They have an indispensable job to do, not only lending a hand to staff but working directly with residents, adding something to each passing day that no one else can do. Their gift is time—a simple gift, but deeply cherished by its recipients. “I get more from residents than I give,” says Shirleyann. “And they don’t forget you. They remember you—they can’t say it all the time but they know who you are. If you just do something that makes them smile they don’t forget it.”

left: Shirleyann Ferraro, volunteer at Phoebe Allentown right: Stan Harwick, volunteer at Phoebe Allentown bottom: Denise Simone, volunteer at Phoebe Richland

“If you can be there for somebody, that’s the most rewarding thing,” says one Phoebe Berks volunteer. She comes about once a week to help out and visit with residents in the Village Gardens, the memory support neighborhood at Phoebe Berks, and Tranquility Place, a specialized adult day services center. Sometimes she brings her nine-year-old son along—making him “the littlest volunteer” on site. Together they look for anything they can do to bring a smile to the faces of residents. Phoebe was built on volunteer work. In 1903 the Phoebe Deaconess and Old Folks Home was run on the feet of a dedicated volunteer force who visited the homes of the elderly in Allentown. Today little has changed in that regard: the volunteer force is made up of people from all walks of life, with their own families, responsibilities, and varying degrees of additional commitments. They hear of the need at Phoebe through their churches, the surrounding neighborhood, as families connected to residents, and from within Phoebe itself. Nick and Barbara Jacobs have been volunteering for all but two months of the nine years they’ve lived at Phoebe Berks. In 2007 they settled in and got right to work. “We felt we should give back to the community,” they explain. “We’re very fortunate in our family and in our lives and we wanted to give back.” Both Nick and Barbara serve on various committees at Phoebe Berks (“Wherever the need is, that’s what we’ll do.”), but the real reward comes from other work, such as helping at the health care center, a job Barbara says is closest to her heart. She and her husband both belong to the Abiders, a volunteer group that keeps vigil with residents at the end of life. Barbara sees it as a unique and solemn privilege. “To me,” she says, “you feel like you have been blessed to assist someone in a very positive way and it helps you to realize how precious life is.” Nick often helps out in the health care center too, visiting residents, helping in the dining room, telling stories—“Anything to elicit a laugh,” he says. “I wander at will and stick my nose in where I can be of some help.” But there are times when a greater need arises. Nick tells a story of a late night call from a neighbor— her husband was being taken from their cottage to the hospital in an ambulance, and she needed someone to drive her there. In an emergency, Nick occasionally gets involved with a person in need and helps them, day or night. He stayed with the neighbor at the hospital, and then took her to his and Barbara’s home. The three of them kept company over breakfast until the neighbor, comforted, was ready to return to her own home.

Celebrate |

PHOEBE VOLUNTEERS

“If you’re available and you can handle the situation, why wouldn’t you?” says Barbara. “It’s ingrained in us: if you can help, you should.” The volunteers’ stories and testimonials all follow the same vein—that the reward and the vocation are far greater in proportion to the work than the work itself. “It feels good,” says Nikoya Bundick, volunteer at Phoebe Wyncote. “It’s such a wonderful feeling to be giving something easy like your time.” Twice a month Bundick dedicates her time to a mixed media arts class, engaging residents in activities like planting herbs and decorating the pots, creating collages, and assembling handmade books together. Sometimes she brings her Girl Scouts along, providing them an opportunity to hear stories from the residents and giving the residents a chance to share a little of their own history. Karen Fides started volunteering at Phoebe Richland last year. She was inspired by her grandson, who visited every Wednesday night from age nine up to the time he began college. She says being able to converse with the residents and be present with them is the most important thing. “It’s amazing how much one push on the wheelchair makes them happy,” she says. “They really appreciate it.” “The most important thing [for me],” says Ken Bailey, “is that I can see a smile.” Ken volunteers once a month at Phoebe Wyncote. Every second Wednesday he brings music sheets to hand out, sits down at the piano, and plays by ear a variety of songs and folk tunes familiar to his audience. A group of more than 20 residents gathers faithfully every time, some to sing along, others simply to listen. Some volunteers are older than the residents themselves. Stan Harwick has been volunteering for over 23 years at Phoebe Allentown. He started out doing transport and then became the activity bus driver. “The residents couldn’t believe it when they found out I was older than some of them!” laughs Stan, who is 88 this year. He gave up his commercial driver’s license last year but still helps a few days a week in the Pastoral Care office. Last winter, Stan—who does some woodworking— got together with a six friends called the Penn Jersey Scrollers and handcrafted 382 wooden Christmas tree ornaments in the shape of the Phoebe Connecting Hearts logo to be given as gifts to health care center residents. For Stan, volunteer work is about giving to others, improving the quality of life for people who live at Phoebe.

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top: Ken Bailey, volunteer at Phoebe Wyncote bottom: Karen Fides, volunteer at Phoebe Richland

In one way or another, the same is true for any of the volunteers at Phoebe. For their gift of time and energy they are rewarded in kind with the privilege of a unique relationship with the people they serve every day, and the opportunity to serve them in a way that nobody else can. “People call it a gift. I don’t call it a gift,” says Shirleyann. “I call it compassion. And that’s all it takes.”

For information on becoming a volunteer for Phoebe, visit phoebe.org/volunteer.

Happenings |

PHOEBE AT HOME SERVICES

Comforting Home Care by Phoebe

lder adults throughout the region now have a new option to receive the highest quality in-home care services from Phoebe. Comforting Home Care by Phoebe was created through a partnership agreement between Phoebe Ministries and Comforting Home Care in July 2016, forging a new alliance that covers not only the seven counties of Phoebe’s housing network, but the larger area of eastern Pennsylvania as well. “At-home care is now one more service we are able to offer to our residents and their families,” says Scott Stevenson, President and CEO of Phoebe Ministries. “It allows our independent living and personal care residents the resources to stay in their residences longer, and also streamlines care services and finances to ensure seamless care across the Phoebe continuum.” “We are extremely excited for this partnership because Comforting Home Care provides paramount services and upholds values similar to those we at Phoebe feel are vital,” continues Stevenson. The agreement marks the first time Phoebe has ventured into the field of home care services. “We're looking forward to bringing Phoebe's health care leadership to people in their own homes,” says Margie Skibinski, RN, BSN, founder of Comforting Home Care. She adds, “We are dedicated to providing compassionate care for our seniors and that fits beautifully with the Phoebe legacy.”

1st row: Belinda Barbosa, Care Supervisor; Damian Williams, Accounting Coordinator; 2nd row: Julie Estremera, Regional Manager; 3rd row: Kristin Cassidy, Client Relations Nurse; Margie Skibinski, Director of Nursing; 4th row: MaryAnn Gergits, Home Care Nurse; Neferti Lopez, Care Supervisor; Not shown: Natisha Rodriguez, Care Supervisor

To learn more about Comforting Home Care by Phoebe, visit comfortinghome.com or call 610-625-5600.

Comforting Home Care by Phoebe is a home care agency based out of the Lehigh Valley and serving eastern Pennsylvania. The agency provides personal care assistance, homemaking, transportation, companionship, transitional care, 24-hour nursing care, personal care for those who are differently abled, and at-home memory support care and cancer recovery. 9

ASK THE EXPERT

How is Pathstones different from long term care insurance? P

athstones by Phoebe is a robust alternative to long term care insurance because it focuses on individualized support coordination and personalized care. While both options limit out-ofpocket spending for long term care, the emphasis with Pathstones is to help individuals remain healthy and independent in their own homes.

Melanie Kohler, MBA Executive Director, Pathstones by Phoebe

Members immediately receive the guidance of a personal Wellness Coordinator who learns about each member’s unique lifestyle and preferences. The Wellness Coordinator proactively helps Pathstones members remain well by using monitoring, intervention, and preventive techniques. Wellness coordinators also arrange and coordinate services for all members, and advocate for them as their needs change. Unlike most people receiving long term care insurance, members receive services as soon as care is needed and for as long as care is needed. Pathstones members maintain control: there is no elimination or waiting period for service, and doctors’ orders are not required for members to receive care. Members do not have to meet stringent criteria to receive in-home care services or facility-based care. Pathstones by Phoebe is a unique alternative to long term care insurance, providing comprehensive, life-long security and protection; however, Pathstones may also be considered an excellent complement to long term care insurance. Existing policy holders often consider Pathstones as an opportunity to eliminate coverage gaps and expand services. As one Pathstones by Phoebe member explains, “My long term care insurance covers small amounts of home care and nursing home costs. With Pathstones, care costs are completely covered and support from my Wellness Coordinator means I won’t become a burden to my family if I need help. My Wellness Coordinator even manages my long term care policy for me. Combining the two gives me great coverage and a discount on my Pathstones costs. That’s a win-win.”

To learn more about becoming a member of Pathstones by Phoebe, visit pathstonesbyphoebe.org or call 610-794-6700.

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Institutional Advancement |

BETTER TO GIVE

CHARITABLE GIFT ANNUITY

& TO RECEIVE

ith the holiday season fast approaching, it’s a good time to consider a charitable gift annuity (CGA). You can give a gift to Phoebe today and receive dependable income for the rest of your life, all while knowing that Phoebe residents will benefit one day from your generosity. Here’s how a gift annuity works: 1. You transfer cash, securities, or other approved property to Phoebe. 2. You receive an income tax deduction and may save capital gains tax.

3. Phoebe pays a fixed amount each year to you or a qualified individual you name for life. For an immediate payout charitable gift annuity you must be at least 65 years of age. For a deferred gift annuity you must be at least 55 years of age to establish the annuity and must be 65 years of age to begin receiving payments. Typically, a portion of these payments is tax-free. Payments start when indicated on your annuity contract. 4. When the annuity ends, its remaining principal passes to Phoebe. One of the real benefits of a charitable gift annuity is that it pays a higher interest rate than a bank certificate of deposit or many other conservative investments. With a charitable gift annuity, you receive a charitable deduction right away, and you also get a tax benefit on the income you receive each year for a set period of time. It’s a great way to help with your financial planning: the benefit is knowing exactly how much you are going to receive and when you are going to receive it. A deferred charitable gift annuity is a great option for individuals 55 or over who have already maximized their contribution to their retirement plans but are looking for a safe, conservative, and guaranteed option for greater retirement income.

Immediate Charitable Gift Annuity Begin taking payments right away Age

Single Life Annuity Rate

Double Life Annuity Rate

4.7

4.2

5.1

4.6

5.8

5.0

6.8

5.7

To learn more about CGAs, request a personalized illustration, or explore other planned giving opportunities, please contact Gina Bortz, Director of Institutional Advancement, at gbortz@phoebe.org or call 610-794-5132.

Deferred Charitable Gift Annuity Payout at age 66: Age

Age on First Payment Date

Single Life Annuity Rate

Double Life Annuity Rate

6.8%

5.6%

5.8%

5.2%

(Rates on this illustration are subject to change.)

Phoebe at Work

The Center for Excelle P

hoebe has always held a commitment to caring for people with dementia. With the formation of the Center for Excellence in Dementia Care, we have taken that commitment to a new level, expanding and refining the way we serve and care for those individuals. The CEDC was instituted to develop and implement best care practices in Phoebe facilities and to lead the way for other organizations committed to meeting the demand for dementia care in our country. Adam Marles, Senior Vice President, Advancement and Strategic Initiatives for Phoebe, explains: “In the simplest terms, the CEDC is an umbrella under which Phoebe can enhance care to our residents with cognitive impairment while creating, testing, and then spreading knowledge about new and innovative ways to enhance the lives of all people dealing with Alzheimer’s disease or other dementias.” The CEDC is unique in that it combines the roles of quality improvement, research, community outreach, consultation, and education in a single interdisciplinary institution within Phoebe itself. As such, it places Phoebe

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in a position to offer expertise and consultation services to the broader community of long term care providers. The importance of this has grown exponentially in recent years—the CEDC was formed in direct response to the growing prevalence of Alzheimer’s and related dementias in the United States. In 2000 the Alzheimer’s Foundation reported 411,000 new cases of Alzheimer’s in the country. In 2010 that figure was reported at 454,000, and the upward trend will only continue. Within the next ten years, every American state is expected to experience a 14 percent increase in the number of people with Alzheimer’s. This is largely due to the fact that in the last five years the baby boom generation began turning 65, entering the age range most at risk for developing Alzheimer’s. With this and other concerns in mind, Phoebe was spearheading initiatives to refine dementia care practices within its own facilities and those of other providers before the CEDC was finally formed in 2012. Around 2010 the Dementia Niche team, a precursor to the CEDC, was formed and developed the policies,

From left to right: Kelly O’Shea Carney, Executive Director; Christine Abraham, Intern; Elizabeth Buss, Chaplain; Elisha Leavy, Licensed Clinical Social Worker; Jennifer Howanitz, Regional Director of NET Program Development; Karen Rosenberger, Psychologist; Cheryl Miller, Staff Development Instructor; Andrea Dugan, Office Coordinator

procedures, and protocols that served as the foundation for a memory care manual, completed in 2013 and licensed to other care providers. Phoebe also engaged with national thought leaders on dementia, such as Cameron Camp and Action Pact, to guide the development of person-centered dementia care. Thanks in part to the manual in 2013, Phoebe became the first organization in Pennsylvania to earn the Alzheimer’s Foundation of America Excellence in Care designation. Building upon the foundation created by the Dementia Niche team, the Center has created and produced

innovative programs that set Phoebe apart from other dementia care providers. Neurocognitive Engagement Therapy (NET) and Spirit Alive were each developed to address a need identified by a collaborative interdisciplinary team. The CEDC’s other primary and widespread program, Community Care Teams (CCT), is based on the Eldercare Model, which was already in use at other facilities as long ago as 2000. The CCT model refers to interdisciplinary teams led by a mental health professional in each of Phoebe’s memory support neighborhoods, tasked with providing person-centered behavioral health support to residents. The CCT model is the subject of a book recently published by the American Psychological Association (APA), “Transforming LongTerm Care.”* There are 12 community care teams running on Phoebe campuses as of this year, engaging staff from across disciplines in person-centered care planning. It’s easy to think of the CEDC in the abstract, but there is a whole team of people that makes the CEDC a living, breathing workforce on each Phoebe campus. They are the representatives of the Center on site, intended to support, inform, and enhance the quality of resident care.

ence in Dementia Care CEDC

INNOVATIVE MODELS & RESOURCES

INDUSTRY LEADERSHIP

COMMUNITY-BASED SERVICES

NET Spirit Alive

AFA Excellence in Care Distinction

Training

CCT

Research Projects

Resident Engagement (Community Life)

Conferences

Training Staff

Great Minds Award

Consultation Public Speaking Promoting a DementiaFriendly Community

Guidelines Manual (AFA) Life Story Wellness model

*Turn to page 22 to learn more about Dr. Carney’s book.

Phoebe at Work YEAR 1

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TE INA , SEM ING N, DIS BLISH ATIO T (PU NSUL G) CO AKIN SPE

MS OT PIL GRA PUS O PR CAM

L ON UA EPT NC CO RY TE EA VIA INA CR DEL CIPL S MO ERDI INT M TEA

IFY N T MS IDE BLE O PR

CEDC PIPELINE

YEARS 2 & 3

NET SPIRIT ALIVE CCT RESIDENT ENGAGEMENT

STAFF TRAINING GUIDELINES MANUAL LIFE STORY WELLNESS MODEL

On a very personal and important level, they interact with cognitively impaired residents every day, getting to know their families and caregivers. Jennifer Howanitz, now Regional Director of NET Program Development, and Elizabeth Buss, Chaplain at Phoebe Allentown, were key figures in the development of NET and Spirit Alive, two of Phoebe’s most creative dementia programs. Each worked with her respective program from inception to implementation, and their roles in the organization evolved with the resources. Members of the CEDC often talk about the program development process as a pipeline, and stress the importance of having multiple projects in the pipeline at a given time. It begins with caregivers on the front lines who identify problems that need to be solved and are responsible for inspiring all of the CEDC’s innovative resources. Once a problem is identified the CEDC partners with campus representatives and technical experts from within Phoebe to conceptualize a care model. The model is carried out on one or more campuses and the progress and results are carefully documented and analyzed internally. If the results are positive, leadership looks for ways to collate and publish that information on a

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broader scale, which falls under the pillar of consultation, training, and public speaking at national and international conferences, such as the Alzheimer’s Association International Conference, the Gerontological Society of America, LeadingAge National, and the APA. “We’re always looking for new opportunities,” says Kelly Carney, Ph.D., ABPP, CMC, Executive Director of the CEDC. “We’re always asking ourselves, ‘How can we do it better?’ Alzheimer’s disease and related disorders are real, devastating diagnoses that are going to affect more older adults in the near future, and we have to grow and change to develop models that meet the needs of this incoming wave of seniors.” There’s more to it than the statistics. Dementia care at its core is about creating and supporting a meaningful quality of life. The disease affects not only the millions who live with it, but their caretakers and loved ones. Phoebe’s Center for Excellence in Dementia Care is working every day to make that burden easier to bear and to make the lives of those individuals with dementia more engaged and more fulfilling.

To learn more about the Center for Excellence in Dementia Care, visit phoebe.org/CEDC.

PHOEBE PHARMACY:

Growing from the Inside

Pam Getz

Abby Nemeth

hoebe Pharmacy has seen its employee base nearly triple since 2015, growing to become a leading provider of pharmacy services and eMAR to thousands of clients across seven counties in Pennsylvania. Charged with assuring safe and effective medication use for the growing segment of the population that requires some type of long term care services, pharmacy staff serving these residents must be adept at assisting facilities with complex regulations compliance, delivering quality care, and providing superior customer service. Though classroom training is instrumental to teaching these skills, real world experience is integral to the success of those pursuing health care as a profession. One of the pharmacy’s strengths is that it can serve as its own training ground. Every year, sixth year doctoral students join the staff for a few months to complete educational credit hours. The pharmacy also has three designated intern positions reserved for pharmacy program students who work in the pharmacy over the

Brittany Ritter

Mike Battler

summer and on holiday breaks from school. These students stay with the pharmacy for up to six years and rotate through all aspects of the operation including administrative duties. Some of them go on to become full time pharmacy employees. Michael Battler was an intern who worked in several areas of the Allentown Pharmacy while attending the University of Pittsburgh pharmacy program. Battler is now the Director of the East Petersburg pharmacy. “It has been extremely gratifying seeing how the pharmacy has grown over the years,” says Battler. The pharmacy provides a unique opportunity for students who are interested in pharmacy work outside of a standard retail setting, such as a drugstore. Few long term care pharmacies, and certainly none in the area, are part of an organization whose business lines include skilled nursing, personal care, and independent living campuses of their own. This provides a unique perspective for students to grasp the big picture of what residents’ needs

Phoebe at Work are and how best to serve them. Phoebe Pharmacy is one of the largest and most advanced in terms of the services it provides and the technology available to both its staff and clientele, all contributing toward a comprehensive pharmacy experience. Aside from the long term care industry experience students gain, working for a faith-based, nonprofit organization helps students cultivate values and promotes ethical integrity. Students and employees alike are part of a unique and dedicated team environment. Brittany Ritter, Pharmacist at the Allentown location, is an employee who demonstrates the opportunities made available to students during their rotation. “My favorite experience by far was when our Clinical Pharmacy Consultants would take me out with them,” says Ritter. “So much so, that part of my time working as a Pharmacist for Phoebe is now spent consulting in designated facilities.” It’s a business practice seen throughout the pharmacy and Phoebe as a whole. Leadership positions are culled from within the network’s roster, and those who show promise and dedication are given the opportunity to take on greater responsibility. Pam Getz can attest to the potential for growth. She started out as a student and was employed as a staff pharmacist shortly after graduating. Getz has since moved through the rank of consultant pharmacist to pharmacy supervisor, and she says the progression has been an advantage not only for her career but for the learning opportunities it provided. “I’ve seen all different aspects of the pharmacy in one work environment,” she says. Even as the pharmacy has grown, the staff and leadership remain committed to a close-knit team approach. “There’s open communication here,” says Getz, “so we bounce ideas back and forth. We might take one employee’s small idea

and expand on it and do bigger things with it. Employees are empowered to contribute to the team effort.” Ritter also says the pharmacy provides students with opportunities they may not have even considered before their rotation. “Most students don’t realize long term care and pharmacy consulting are viable career paths,” she says. And as the population of older adults is expected to double in 25 years, the need for professionals trained in these career paths will become increasingly imperative. Pharmacy interns Abby Nemeth and Molly Graveno said that after comparing notes with classmates who did rotations in retail pharmacies they felt they had been given a more fulfilling and instructionally sound experience, one that would certainly impact their direction as graduates. “There are so many different things you can do here,” says Nemeth. “As interns we are often asked to take on special projects that require research beyond the day-today duties of a staff pharmacist. I’m challenged to use my critical thinking skills on a daily basis.” “You can be many different types of pharmacist within Phoebe,” says Graveno. “You don’t have to do the same thing.” Students and employees alike contribute to the team’s efforts across multiple platforms, adding strength and flexibility to the pharmacy’s workflow and to their own development as professionals. Both Graveno and Nemeth left the pharmacy to head back to school in August feeling their education had “jumped ahead” of that of their classmates. The learning and professional development opportunities the pharmacy provides its team members can be measured in the strength and success of that team. It attests to the organization’s commitment to pulling together its best resources and empowering staff to be the best it can be.

DEVITT HOUSE CELEBRATES 25 YEARS Devitt House, a Phoebe affordable housing facility in Union County, Pennsylvania, celebrated its 25th anniversary on Sunday, September 18, with a community gathering featuring live band and choral music and buffet dining.

Constructed in 1990-91, Devitt House was a joint venture between Phoebe-Devitt Homes and the Central Association of the United Church of Christ designed to provide retirement housing for middle-income older adults aged 62 and up. The community was built on a five-acre tract in Lewisburg, and features 36 one-bedroom apartments. It was named for William Devitt, who founded a tuberculosis camp that Phoebe operated as a nursing home in the late 1950s.

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The Greatest Generation

An Unforgettable Experience Al Fraind recounts three campaigns in Patton’s army

fter fighting in two campaigns in World War II, Albert Fraind, now resident at the Terrace at Phoebe Allentown, thought he was being sent home. But after successful invasions in both North Africa and Sicily, his unit was deployed to England where they were told they would receive amphibious training in preparation for D-Day. Fraind’s unit, the 15th Engineer Combat Battalion of the 9th Infantry Division, was part of the third wave of troops that landed on Omaha Beach. Their assignment was to clear minefields and build bridges as the infantry brigades pushed the enemy forces out of France and Belgium. Fraind would go on to serve in the Battle of the Bulge, the Central European campaign, and even stay on the continent months after the war ended to tend to the work that needed to be done there. “The war in Europe was a new type of war from what we experienced in the desert or in Sicily,” says Fraind. “Death and destruction were a top priority and manifested in the casualty reports that followed.” While in Africa the young soldier survived the battle of the Kasserine Pass in which a German general sent his tanks through the Allied line, resulting in a thousand American casualties. In the end though, the Allied troops were victorious and Fraind’s unit served as an honor guard at the Victory Parade in Casablanca. President Roosevelt, Winston Churchill, and Charles de Gaul were just a few of the many dignitaries who were present that day.

Following the war, Fraind’s battalion liberated a POW camp in Elsenborn, Belgium. The Polish, Serbian, and Russian prisoners ran up and threw their arms around the American GIs in gratitude. While prisoners had not been executed there as they had been in the concentration camps, the Germans’ treatment of the POWs was scarcely better: by war’s end they had been almost starved and looked like skeletons. “That was quite a sight,” Fraind recalls. While he managed to evade harm throughout eight major campaigns, Fraind says the experiences changed him: “You have a different perspective on life after you’ve been through a war. It’s a matter of survival in combat and you live each day at a time.” A native of Allentown, Fraind returned to the area and married Norma, a girl he had met while playing basketball in high school. He became Deputy Fire Chief for Allentown, retiring after 29 years. When Norma needed more care, she moved into the Phoebe Allentown Health Care Center and her husband took an apartment across the street at the Terrace. While his time in the service comprised only three years of his life, Fraind says, “It is three years of an experience I’ll never forget.”

Career Updates |

PHOEBE MINISTRIES

Allentown

Berks

Lynne Ahner, RN, MSN, was appointed to Director of Nursing at the Phoebe Allentown Health Care Center. In this position she is responsible for managing and organizing the clinical operations of the nursing department and ensuring the department’s compliance with policies and regulatory requirements. Employed by Phoebe since 2013, Ahner was previously a staff development coordinator at Phoebe Allentown and served for a time as the interim Director of Nursing.

Rebecca Reilly was promoted to the position of Director of Rehabilitation at Phoebe Allentown. Her responsibilities include management of the inpatient and outpatient rehabilitation departments and contracted home health services provided on campus. Previously she was the Assistant Director as well as the Interim Director of Therapy at Phoebe Allentown. She also acted as the student clinical site coordinator for the entire organization.

Sheila Boyer, RN, was appointed Director of Nursing for the Phoebe Berks Health Care Center. In this position she is responsible for managing and organizing the clinical operations of the nursing department and ensuring the department’s compliance with policies and regulatory requirements. Previously Boyer served as the Clinical Nurse Supervisor at Phoebe Berks and has worked at the skilled nursing community since 1998.

READER’S CHOICE AWARD

The David A. Miller Personal Care Community at Phoebe Allentown has been selected for the fourth year in a row to receive the Reader’s Choice Award from the Morning Call. “It is a great honor to be chosen for this award four years in a row,” says Personal Care Home Manager, Joan Matura. “It’s a testament to our continued commitment to excellence and quality of life, both within the Miller building and the Phoebe community.” The Miller community is home to 53 vibrant residents.

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| Summer 2016

Berks

Jean Gerhard, RN, was appointed Village Wellness Director at Phoebe Berks. In her new role, Gerhard is responsible for developing, implementing, and managing a comprehensive holistic wellness program for independent living residents, including the personal fitness program, dietary needs, social and spiritual needs, community life programs, and overall well-being of residents. Gerhard served as the Occupational Health Nurse at Phoebe Berks since 2003. During this time Gerhard also served as a part-time charge nurse and acting supervisor in the Phoebe Berks Health Care Center.

Melissa Oley was appointed Director of Admissions for the Phoebe Berks Health Care Center. In this position she is responsible for census management including admissions and marketing for the Phoebe Berks Health Care Center, short term rehabilitation units, the Village Commons Personal Care Community, Village Gardens Personal Care with Memory Support, and Tranquility Place, an adult day services center at Phoebe Berks. Previously Oley served as a social worker for Phoebe Berks.

Center for Excellence in Dementia Care Jennifer Howanitz, MPT, was appointed Regional Director of NET Program Development as part of Phoebeâ&#x20AC;&#x2122;s Center for Excellence in Dementia Care. In this role she concentrates her efforts on instituting the Neurocognitive Engagement Therapy (NET) program at other Phoebe facilities and exploring consulting opportunities. Previously Howanitz was the Director of Rehabilitation Services at Phoebe Allentown. In addition to managing the rehabilitation department in the 395-bed skilled nursing facility, Howanitz was the coordinator of the nationally recognized NET program. She has presented the NET model at national professional conferences, including the American Physical Therapy Association and the Gerontological Society of America.

Richland Erin Garcia, PHA, was appointed Administrator of the Meadow Glen Personal Care Community at Phoebe Richland. She is responsible for the administration, programming, and management of Meadow Glen, including the health, safety, and well-being of residents. An employee of Phoebe for nine years, Garcia previously served as the Admissions Director at Phoebe Berks. She is licensed as a personal care home and assisted living administrator.

Happenings |

PHOEBE MINISTRIES

2016 Golf Tournament On Monday, August 8, the annual Phoebe Ministries Golf Tournament welcomed record-breaking success. This year 264 golfers teed off on all three courses of Saucon Valley Country Club. Nearly $150,000 was netted to support charitable care needs across Phoebe communities. The Title Sponsor for the tournament was Aramark. Premier Sponsors for the event were Cura Hospitality; Morefield Communications; Reinsel, Kuntz, Lesher LLP; and Stevens & Lee/Griffin. A new highlight of the event was the helicopter golf ball drop, sponsored by Nolan A. Perin and Brooks Development Group. Prior to the shotgun start of the tournament, participants gathered near the driving range to watch 250 numbered golf balls dropped 50 feet from the helicopter over a target. The $5,000 prize was split between one lucky winner and charitable care proceeds.

ALLENTOWN Farm Share at Phoebe The Common Market Farm Share program kicked off at Phoebe Allentown this June with members pleased to receive a variety of fresh produce from local farms. On alternating weeks, farm share members arrived with an insulated tote bag, provided by the Common Market, and picked up 6 to 8 produce items and a dozen certified humane eggs. Members also had the choice to add on to their fruit and vegetable share with a selection of artisan cheeses, Pequea Valley yogurt, fresh baked bread, and antibiotic-free poultry. Every farm share delivery comes with a recipe card featuring one of the available produce items to encourage members to cook in new ways.

The winning team on the Old Course represented Tustin Mechanical; the winning team on the Grace Course was from General Health Care Resources; and the winning team on Weyhill was from Crystal Signatures Inc. Members of the golf tournament planning committee include Jim Hughes and Jim Bingham co-chairs, and Jane Brooks, Ed Fedok, Bill Hacker, Les McCoy, Matt Minielly, Deb Scarpino, Alan Sterner, Gary Stitzel, Don Taatjes, and Dave Wyllie. The golf tournament committee members are valued members of the community who share in Phoebe’s mission. It is thanks to the hard work and dedication of many individuals who volunteered their time and energy that the Golf Tournament is such a success, as well as the valued contributions of our donors, sponsors, and golfers.

To learn more about the golf tournament and other events where you can support Phoebe, visit phoebe.org/events or call 610-794-5132. 20

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| Fall 2016

“The farm share program is a great way to incorporate more produce into your meals and also try new items that you wouldn’t normally buy, but end up really enjoying!” says Andrea Barnes, Clinical Nutrition Manager for Cura at Phoebe Allentown and Phoebe Richland, and coordinator of the program. The summer farm share season continued until early November, and signups for the winter farm share opened in September. For more information and to sign up next time, visit cmfarmshare.org or contact Andrea Barnes at 610-794-5313.

Phoebe Campus News |

PEOPLE & ACTIVITIES

BERKS Virtual Tours and Floor Plans at Phoebe Berks Go Live While a picture may be worth a thousand words, it doesn’t quite capture the experience of seeing it in person. But for those who might be looking online at Phoebe Berks for the first time, a new way of seeing is now a reality. Phoebe Berks leadership wanted a better way to show off the campus to people visiting the website for additional information. To capture the real look and feel of the campus, Phoebe partnered with Fulmedia Interactive, a local company specializing in 360-degree virtual tours. “The ability to visually show the campus through a 360-degree virtual tour provides people a more immersive experience that they can make decisions from,” says Mary Kay McMahon, Vice President of Health Care Services. “Hopefully they come away from the website feeling a positive connection that they would want to pursue.” The Phoebe Berks 360 tour captures the full magnitude and physical flow of the campus, giving users the ability to change direction and navigate using a mouse. The tour also features an interactive campus map, making it easier to visualize navigation around the campus. When a user clicks on a location on the map, they see an adjustable panoramic view of that location with descriptive captions. Whether someone is looking at independent living or adult day services for a loved one, they can view the campus as conveniently as if they are physically there. “Sometimes a picture does not fully depict the essence of a space and that is why the ability to provide potential customers a more dynamic view of the Berks campus was essential,” says McMahon, “especially if stopping in for a tour is not feasible due to distance or perhaps in trying to decide it is worth the time to visit.” View the new Phoebe Berks 360 virtual tour at phoebe.org/berks.

RICHLAND In Memory of Sandy Fedorowicz Phoebe Richland nurse Sandy Fedorowicz, LPN, who celebrated 40 years of service in 2014, recently passed away after a long battle with brain cancer. Sandy began her career as a nursing assistant in 1973 at Phoebe Richland, known then as Zohlman Nursing Home, while attending Palisades High School. “Sandy was the most giving person I’ve known,” says Tracy Roman, Executive Director of Phoebe Richland. At the holidays Fedorowicz brought cards to work for other staff members to sign and send to people in prison. She and her husband, Denny, also volunteered much of their time, such as serving at the complimentary senior dinners held at First United Church of Christ in Quakertown. “She loved her family, her church, and her job,” Roman adds. “The bond she had with the residents and their families was unbelievable.” Fedorowicz was so dedicated to her work she even asked to be interred in her nursing uniform.

Fedorowicz touched the lives of so many people in her four decades working at the Bucks County retirement community that a fund was started to purchase a park bench in her name. Staff members at Phoebe Richland donated funds to Fedorowicz and her husband throughout her illness, and wished to preserve the memory of their outstanding colleague. “We just loved Sandy,” says Cheyenne Bennett, Director of Social Services at Phoebe Richland, speaking on behalf of the Richland staff. “Having her here was like having a family member working with you.” The bench was installed during the summer in Springhouse Park on the Phoebe Richland campus in honor of Fedorowicz’s dedication to Phoebe and to the countless older adults she served throughout her time there. Her legacy is one of compassion, selflessness, and tireless devotion to improving the lives of others.

Phoebe Campus News |

PEOPLE & ACTIVITIES

WYNCOTE Rev. Jennifer Smith Installed at Wyncote On August 14, the Rev. Jennifer Smith was installed as chaplain of Phoebe Wyncote. The installation service at Phoebe Wyncote was led by the Rev. Bill Worley, Conference Minister of the Pennsylvania Southeast Conference of the United Church of Christ. The Rev. Dr. Scott Brooks-Cope, Director of Pastoral Care at Phoebe Ministries, gave a sermon and asked the Phoebe Wyncote community to join with the United Church of Christ in welcoming, affirming, and supporting Rev. Smith’s ministry. “We are thrilled to formalize what is already true; Jenny is a committed and caring chaplain to the residents, families, and staff at Phoebe Wyncote,” said Rev. Dr. Brooks-Cope.

Rev. Smith, center, with Lois Nigsch (left) and Elfriede Scherf at Phoebe Wyncote.

Phoebe Center for Excellence in Dementia Care Executive Director Publishes Book on Long Term Care TRANSFORMING LONG-TERM CARE

TRANSFORMING LONG-TERM CARE

E XPANDED ROLES FOR MENTAL HE ALTH PROFESSIONAL S

CARNEY NORRIS

Kelly O’Shea Carney, Ph.D., ABPP, CMC, Executive Director of the Center for Excellence in Dementia Care, has published a book alongside Margaret P. Norris, Ph.D. “Transforming Long-Term Care: Expanded Roles for Mental Health Professionals” offers a detailed review of the challenges faced by long term care providers and the impact those challenges have on the emotional well-being and quality of life for older adults. It presents a compelling vision of an expanded role for mental health providers that will help mitigate those challenges.

Mental health providers are uniquely positioned to serve as catalysts for change because of their specialized expertise in human relations, group dynamics, and effective communication. The authors demonstrate how mental health practitioners can use their full range of skills to create systems that are more supportive and engaging for residents, while also providing staff with greater opportunities for professional growth and fulfillment. An innovative practice model that combines traditional direct care services with consultation, training, and interdisciplinary team leadership is presented and explored in detail. Readers will also find practical information about Medicare and reimbursement for mental health services. Phoebe is referenced throughout the book as an illustration of best practice care. The book is available to order online at amazon.com.

KELLY O’SHEA CARNEY and MARGARET P. NORRIS

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| Fall 2016

Phoebe’s Neurocognitive Engagement Therapy (NET) has now expanded services to Phoebe Wyncote!

As of October, NET was fully operational at Phoebe’s Montgomery County location, servicing 12 beds. NET is an innovative rehabilitation approach designed for individuals with memory loss or cognitive impairment. Incorporating best practices in memory care with a creative individualized approach to personal care, NET employs specially trained staff in an interdisciplinary care team to create unique therapy experiences for each individual. NET was piloted at Phoebe Allentown and plans include expansion to other locations in the future.

To learn more about NET visit phoebe.org/NET.

Annual Report of Gifts 2015â&#x20AC;&#x201C;2016 ALLENTOWN | BERKS | RICHLAND | WYNCOTE

Annual Report |

2015-2016

Your Gifts at Work ALLENTOWN

• Trexler Wing renovations on the western side of the health care center will be completed in December 2016. When finished, the wing will have a more open concept, six additional beds, a new conference room, renovated dining areas, three new spas, and a refreshed exterior. • A journal-writing/storytelling workshop was held for 10 weeks with a group of residents from the independent living, personal care, and skilled nursing communities of Phoebe Allentown. The writers hosted a reception entitled, “Story Poems with Elders: Memories & Meaning in Our Wisdom Years.” They read selections of their work to an audience of friends and family. The workshop was funded by a Pennsylvania Partners in the Arts Project Stream grant from the Lehigh Valley Arts Council.

BERKS

• Studio 126: A multipurpose gathering space has been realized by refurbishing an empty studio apartment off the West Side Lobby of the Phoebe Berks Village. The new space is available to residents for social gatherings and health classes. • In November, the Rev. Leah Knox was installed at Phoebe Berks as chaplain by the Rev. Bill Worley, Conference Minister for the Pennsylvania Southeast Conference of the United Church of Christ.

RICHLAND

• Meadow Glen at Phoebe Richland opened its doors in February. The new 80-bed facility offers personal care and secured neighborhoods with memory support personal care. • In January, the installation of the Rev. Jamie L. Moyer and the dedication of the Benner Heller Memorial Chapel were held at Phoebe Richland with the Rev. Bill Worley from the Pennsylvania Southeast Conference of the United Church of Christ to lead the celebration. • As of March, outpatient rehabilitation services are available with an exclusive new therapy gym at Meadow Glen.

WYNCOTE

• In May, available rehabilitation services will expand to include physical, occupational, and speech therapies. • Phoebe Wyncote is revamping its studio apartments. The updated look includes upgrades and improvements to the cabinetry, appliances, layouts, and room and bathroom fixtures, creating vibrant new environments for residents. • The Twilight Program was implemented at Phoebe Wyncote to improve residents’ experiences in the late afternoon and early evenings—this time of day can cause restlessness for many residents with dementia. The program expanded the reach of the regularly utilized Serenity Room and enhanced the utility of the existing living room, building on its warm, homelike atmosphere.

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Charitable Care Summary

CHARITABLE GIVING

It is thanks to charitable giving that some of Phoebe’s most profoundly effective programs have been able to reach fruition, and as that support continues, we ING RS are empowered to bring those programs to an ever U DN LE growing number of residents. KIL S

G VIN

2016

2015

$ 13,852,562

$ 12,355,137

$ 1,079,311

$ 1,185,621

• Due to the aid of charitable giving this fiscal LI ED IST $ 312,943 year, Spirit Alive was able to expand its presence G $ 383,643 S AS SIN U O across all campuses. Now totaling 12 active groups H E BL through Phoebe communities, Spirit Alive is a DA R $ 98,008 $ 193,659 FO AF specialized Pastoral Care service designed for R HE T residents in the middle to late stages of dementia. Y/O AC M R 15,413,524 $ 14,047,359 A Spirit Alive integrates dementia care into the $ PH spiritual care of residents, providing them with a INCREASE IN 2016 $1,366,164 greater sense of community, connection, and caring. AL

201

$ 15,413,524

4 201

$ 14,047,359

3 201

$ 12,454,011

2 201

$ 11,480,599

1 201

$ 10,817,157

0 201

$ 8,224,020

9 200

$ 7,525,184

$ 7,182,558

$ 5,222,844

200

• Phoebe’s NET was recently featured in the Philadelphia Inquirer, and we are very pleased to announce that as of October 2016, Phoebe Wyncote will become the nation’s second health care center to offer NET to residents experiencing cognitive loss. NET was piloted at Phoebe Allentown with great success and, in March 2016, received the Great Minds Award for Excellence in Dementia Care from LeadingAge, a national association representing 6,000 nonprofit aging services organizations, and Integrace, a Maryland-based senior housing and services organization. Neurocognitive Engagement Therapy (NET) was developed by Phoebe Rehabilitation Services and the Phoebe Center for Excellence in Dementia Care to help individuals with cognitive impairment regain function and return to their home environments. The innovative program integrates best practice dementia care strategies into the rehabilitation process and draws on knowledge, strategies, and insights from other disciplines including mental health, social services, community life activities, nursing, and therapy.

Phoebe’s charitable care levels again increased in fiscal year 2016 exceeding $15 million, a significant increase from $14.05 million in FY 2015. This level of charitable care demonstrates our continued dedication to supporting seniors, regardless of their ability to pay.

Every person and every gift is imbued with the power of one. Every gift—large or small, one of treasure or one of time—impacts what we do at Phoebe in immeasurable ways. As another fiscal year begins, we would like to take the opportunity to say thank you, and to express our hope that you will renew your support this fiscal year. Together we can keep Phoebe strong and carry out our mission, making a difference every day in the lives of our elders, their families, and our community. None of this would be possible without the generous support and tireless commitment of our donors.

THANK YOU.

Annual Report |

2015-2016 ORGANIZATION

BUSINESS

$ 332,754.50

CHURCH

$ 96,934.99

ESTATE

$ 883,485.59

FOUNDATION

$ 116,367.20

INDIVIDUAL

$ 544,703.56

INDIVIDUAL

CHURCH

CONTRIBUTIONS & TRUST INCOME

ORGANIZATION $ 78,469.50

5% 8%

$2,052,715

FOUNDATION

1% 1%

ESTATE

55%

OPERATING REVENUES

14%

$125,388,000

Skilled Nursing

55%

Independent Living

12%

Pharmacy Services

14%

Outpatient Services

Personal Care

Investment Earnings

Contributions 1% Other 1%

12%

2% 2% 1%

7% 54% 7%

Employee Wages and Benefits

54%

Contracted Services

15%

Resident Supplies

12%

Other Expenses

Depreciation and Amortization

Interest

OPERATING EXPENSES

12%

$122,835,000

Utilities 2% Insurance 1% 15%

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| Fall 2016

PARTNERING WITH THE COMMUNITY IN FISCAL YEAR 2015-16

now serve on our Pastoral Care staff as chaplains. One alumnus is now a supervisor of CPE training at the Cleveland Clinic.

TEACHING TOMORROW’S LEADERS

SOCIAL SERVICES

PHOEBE PHARMACY The Phoebe Pharmacy, with locations in Allentown and Lancaster County, serves thousands of customers a year, but it also serves as a teaching facility and rotation site for Doctor of Pharmacy candidates. During Fiscal Year 2015-16, the Pharmacy partnered with Wilkes University, the University of Pittsburgh, and the University of the Sciences in Philadelphia to host sixth-year pharmacy students, and with York Technical Institute and Lincoln Technical Institute to train pharmacy technician students. PASTORAL CARE Phoebe Ministries’ Pastoral Care program plays a major role in our benefit to the community. This past year, 11 students participated in the Clinical Pastoral Education (CPE) Program from the following seminaries: Columbia Theological Seminary Lancaster Theological Seminary Lutheran Theological Seminary at Philadelphia Moravian Theological Seminary The Reconstructionist Rabbinical College United Theological Seminary United Theological Seminary of the Twin Cities CPE alumni represent a diverse variety of faith traditions, including the United Church of Christ, the Evangelical Lutheran Church in America, the United Methodist Church, Roman Catholicism, Judaism, and the Baptist Church. They now serve in churches, synagogues, and clinical settings throughout our communities. Seven former CPE students

The Pastoral Care program also coordinates outreach efforts to the Lehigh County Conference of Churches and other places that serve people in need. Clergy breakfasts held quarterly on each campus show appreciation to our local pastors for the valuable work they do and serve as a way for Phoebe to stay in touch with the needs of the communities served by these pastors.

In Fiscal Year 2015-16, Phoebe worked with master’s degree-level social work interns from Cedar Crest College, Kutztown University, and Marywood University. The Social Services department hosts a monthly Alzheimer’s Association Support Group and an Early Stage Dementia Support Group, and works with the Alzheimer’s Foundation of America to maintain the Excellence in Care Distinction that each of Phoebe’s memory support neighborhoods holds. CENTER FOR EXCELLENCE IN DEMENTIA CARE TRAINING PARTNERSHIPS The CEDC supports students from a variety of institutions, disciplines, and degree levels by providing guest lectures, training internships, and supervised clinical experience related to caring for older adults with cognitive impairment and providing best practice care informed by an interdisciplinary perspective. The CEDC has partnered with the following institutions to offer training and supervision to students: Cedar Crest College Lafayette University Lehigh University NURSING Phoebe Ministries provides a complete range of care for seniors, from independent living to hospice care. As such, it is an ideal place for nursing training. This past year nursing students from the following institutions trained at Phoebe: Alvernia University Alzheimer’s Association Alzheimer’s Foundation of America Lehigh Carbon Community College Lehigh Carbon Technical Institute

Pennsylvania Restraint Reduction Initiative Group Pennsylvania State University Reading Area Community College St. Luke’s University Health Network PHOEBE REHABILITATION SERVICES Phoebe serves as a rehabilitation teaching facility for students from the following institutions: Alvernia University Bloomsburg University of Pennsylvania Central Penn College DeSales University East Stroudsburg University of Pennsylvania Elizabethtown College Lebanon Valley College Lehigh Carbon Community College Muhlenberg College Pennsylvania State University Salus University University of Scranton West Chester University of Pennsylvania PHYSICIAN RESIDENCIES Lehigh Valley Health Network Family Health Center Residency Program Lehigh Valley Health Network Family Medicine Residency Program Reading Hospital and Medical Center Residency Program St. Joseph’s Medical Center Residency Program

PHOEBE AS AN EMPLOYER Phoebe Ministries employed 1,269 individuals in FY 2015-16. Human Resources staff attends job fairs, and recruits from and advertises open positions to the following colleges and universities: Alvernia University Arcadia University Bloomsburg University of Pennsylvania Bucks County Community College DeSales University Kutztown University of Pennsylvania Montgomery County Community College Muhlenberg College Lehigh Carbon Community College Lincoln Technical Institute Pennsylvania State University Reading Area Community College Temple University

Annual Report |

2015-2016

PHOEBE SERVING THE COMMUNITY SENIOR AFFORDABLE HOUSING Phoebe Ministries operates eight apartment communities in four counties for older adults with low to moderate incomes. Our staff coordinates with the Berks, Lehigh, Union, and Northampton County Area Agencies on Aging to help residents obtain the services they need to enable them to age in place. Health and educational events as well as social activities are held throughout the year for residents. PHOEBE INSTITUTE ON AGING Founded in 2001, the Phoebe Institute on Aging’s mission is to provide forums for discussion and learning, including educational programs, cooperative ventures, and outreach activities which promote improved quality of life and care for the aging and their families in the region Phoebe serves. It is guided by a community advisory board which includes representatives of governmental agencies, hospital and medical personnel, human services providers, area agencies on aging, and faculty from local colleges and universities. In 2014, a dementia subcommittee of the Phoebe Institute on Aging was formed, gathering together representatives from community organizations and the Phoebe Center for Excellence in Dementia Care. The committee collaborates with local organizations to create educational materials and develop strategies to make the Lehigh Valley a dementia-friendly community. The fall conference, held in October 2015 at DeSales University with an attendance of 400, was titled “Aging and Technology.” Presentations focused on developments in aging services technology, as well as on integrating technology in long term care, strategic planning, quality of life, and problem-solving at continuing care retirement communities. The spring 2016 conference, “Innovation and Creativity in Dementia Care,” was attended by a record-breaking 430 people from numerous disciplines associated with aging services. The keynote speaker, Cameron Camp, Ph.D., is the director of

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| Fall 2016

research and development for the Center for Applied Research in Dementia, and a noted psychologist specializing in applied research in gerontology. Other presentations at this conference included one on holistic dementia care and interdisciplinary collaboration, and one on the use of visual art and music by the Alzheimer’s Association. RESEARCH PARTNERSHIPS Center for Applied Research in Dementia DeSales University University of Louisville FREE PROGRAMS TO EDUCATE THE PUBLIC As part of Phoebe’s mission to enhance the lives of our elders, their families, and the broader community, we offer free educational programs to the public that augment and support both our services and the role that the community plays in caring for the aging. Programs like these are made possible by the generous support of donors, volunteers, and underwriters. 11th Annual Upper Bucks Forum on Aging Being Prepared Series Berks Summer Band Concert Series Phoebe Institute on Aging Conferences Senior Health and Fitness Day

OUR COMMUNITY PARTNERS Phoebe Ministries values its partnerships with the following businesses, organizations, institutions, and religious entities. These groups provide services that directly benefit Phoebe’s residents. BUSINESS, ORGANIZATION, & NONPROFIT PARTNERS Air Products Allentown Agri-Plex Allentown Garden Club Alton Park Lions Alzheimer’s Association Alzheimer’s Foundation of America American Legion American Psychological Association Aramark

Ard’s Farm Market BAYADA Home Health Care Beacons of Joy Caron Foundation Center for Applied Research in Dementia Cura Hospitality DaVita Kidney Care E.J. Krall Evangelical Community Hospital Educational Department Girl Scouts of Eastern Pennsylvania Good Shepherd Hospital & Rehabilitation Services Grand View Health Palliative Care The Great Allentown Fair Health Network Laboratories Jewish Family & Children’s Services John Rivers Veterans Center Quakertown Susan Kuntz, piano teacher, & her students Last Chance Ranch Lehigh County Area Agency on Aging Lehigh Valley Health Network Lehigh Valley Health Network Learning Collaborative Lehigh Valley Health Network TeleParkinson’s Services Lehigh Valley Health Network TeleWound Services Lehigh Valley Gold Star Mothers Liberty Mutual Insurance Mobilex USA Moravian Hall Square Northampton County Area Agency on Aging Olympus Palmerton Hospital Penn State Health St. Joseph Pennsylvania Behavioral Health & Aging Coalition Pennsylvania Restraint Reduction Initiative Group Quakertown Alive! Reading Hospital Richlandtown Borough Sacred Heart Home Care & Hospice Sacred Heart Hospital Schwann’s Frozen Foods SPIN Bethlehem St. Luke’s University Health Network The Rev. Thomas Musser Fund United Way Alliance on Aging Veterans Motorcycle Group

Veterans of Foreign Wars Forrest Lodge Post #245 VIA of the Lehigh Valley VNA Health System: Lewisburg Home Health RELIGIOUS PARTNERS All Hallows Episcopal Church (Wyncote) Bucks County Latvian Baptist Church (Applebachsville) Calvary Presbyterian Church (Wyncote) Calvary United Methodist Church (Ambler) The Cathedral Church of St. Catharine of Siena (Allentown) Christ Community Bible Church Christ UCC (Norristown) Christ UCC (Trumbauersville) Church of St. Isidore (Quakertown) Dubbs UCC (Allentown)† Enon Tabernacle Baptist Church (Philadelphia) First Baptist Church (Pottstown) First Baptist of Crestmont (Willow Grove) First Church of the Brethren (Quakertown) First Presbyterian Church (Allentown) First UCC (Hellertown) First UCC (Quakertown) Glenside UCC (Glenside) Grace Community Church (Allentown) Grace Gospel Chapel (Allentown) Grace UCC (Allentown) Grace UCC (Northampton) Heidelberg Evangelical & Reformed Church (Slatington) Jerusalem UCC (Palmerton) Juniper Street Bible Church (Quakertown)

Mazeppa Union Church (Lewisburg) Mount Airy Church of God in Christ (Philadelphia) New Bethel African Methodist Episcopal Church (Philadelphia) New Goshenhoppen UCC (East Greenville) New Life Presbyterian Church (Philadelphia) Palm Schwenkfelder Church (Palm) Pennsburg UCC (Pennsburg) Pennsylvania Central Conference of the UCC Pennsylvania Northeast Conference of the UCC Pennsylvania Southeast Conference of the UCC Pleasantville UCC (Chalfont) Radnor United Methodist Church (Rosemont) Salem Baptist Church (Jenkintown) Salem United Methodist (Palmerton) Salem United Methodist (Slatedale) Salem United Methodist (Springtown) Slatington Presbyterian (Slatington) Solomon’s UCC (Macungie) St. Andrew’s UCC (Perkasie) St. James UCC (Havertown) St. John’s Lutheran Church (Quakertown) St. John’s Lutheran Church (Richlandtown) St. John’s Lutheran Church (Spinnerstown) St. John’s UCC (Lansdale) St. John’s UCC (Nazareth) St. John’s UCC (Richlandtown) St. Luke’s UCC (Ottsville) St. Mark’s UCC (Allentown) St. Matthew’s Lutheran Church (Perkasie)

St. Matthew’s UCC (Kunkletown) St. Paul’s Lutheran Church (Quakertown) St. Paul’s UCC (Allentown) St. Paul’s UCC (Fort Washington) St. Paul’s UCC (Sellersville) St. Peter’s UCC (Tohickon) St. Thomas UCC (Bethlehem) Tabor United Methodist Church (Woxall) Temple Beth El (Allentown) Trinity Great Swamp UCC (Spinnerstown) Trinity Lutheran Church of Pleasant Valley (Coopersburg) West Swamp Mennonite Church (Quakertown) Zoe Christian Fellowship (Warrington) Zwingli UCC (Souderton) EDUCATIONAL PARTNERS Alvernia University Arcadia University Bloomsburg University of Pennsylvania Capital Seminary & Graduate School Carbon Lehigh Intermediate Unit #21 Cedar Crest College Central Penn College Chatham University DeSales University East Stroudsburg University of Pennsylvania Elizabethtown College Francis D. Raub Middle School Harcum College Kutztown University of Pennsylvania Lafayette University Lancaster Theological Seminary Lebanon Valley College Lehigh Carbon Community College

Lehigh Career & Technical Institute Lehigh University Lutheran Theological Seminary at Philadelphia Macungie Middle School Marywood University Moravian College Moravian Theological Seminary Muhlenberg College Nova Southeastern University Our Lady of Confidence Day School Palmer Theological Seminary Parkland High School Pennsylvania State University Quakertown Christian School Reading Area Community College The Reconstructionist Rabbinical College Ritter Elementary School Salus University Saucon Valley High School South Mountain Middle School St Luke’s University Health Network St. John Vianney Regional School St. Meinrad Seminary Temple University Thomas Jefferson University Tinicum Elementary School United Friends School University of Louisville University of Scranton Upper Bucks County Technical School Wayne State University William Allen High School

† Church closed

Annual Report |

2015-2016

2015-16 GOVERNANCE & LEADERSHIP VOLUNTEERS PHOEBE-DEVITT HOMES GOVERNING BOARD The Rev. Daniel T. Moser II, Chairperson Donald A. Seibert, Vice Chairperson Robert Miller, Treasurer The Rev. Dr. Hilary J. Barrett, Secretary Robert Bertolette Martha C. Dodge Peter E. Fisher, M.D., MBA William C. Hacker John T. Lawton Alan B. McFall, Esquire The Rev. Alan C. Miller Mitchell G. Possinger Ronald L. Rider Deborah A. Sieger, Ph.D., RN, LSW Scott R. Stevenson, President/CEO & CFO Anthony R. Thomas The Rev. William Paul Worley PHOEBE APARTMENTS BOARD OF TRUSTEES The Rev. Daniel T. Moser II, Chairperson Donald A. Seibert, Vice Chairperson Robert Miller, Treasurer Scott R. Stevenson, President/CEO & CFO, Assistant Treasurer The Rev. Dr. Hilary J. Barrett, Secretary Donna A. Bollinger, Assistant Secretary Martha C. Dodge William C. Hacker The Rev. Alan C. Miller Mitchell G. Possinger DEVITT HOUSE BOARD OF TRUSTEES Donald R. Snyder, Chairperson The Rev. Michael Romig, Vice Chairperson The Rev. Joseph H. Lingenfelter, Secretary Carolyn Herman, Treasurer The Rev. Sally Dries The Rev. Ricky Phillips Dea Schader Larry L. Snook Scott R. Stevenson, President/CEO & CFO FURNACE CREEK MANOR BOARD OF TRUSTEES Donald K. Long, Chairperson Elizabeth Fiorini, Esquire, Vice Chairperson William Maurer, Secretary Cheryl Bowers Becky Johnson Jacqueline Kirkhoff, Resident Association President Thomas Schmoyer Kathy Schweizer Scott R. Stevenson, President/CEO & CFO

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PHIL-MONT STRATEGIC ADVISORY COUNCIL Joshua A. Sloan, Chairperson The Rev. Dr. Hilary J. Barrett, Governing Board Liaison Robert Bertolette Mary Bryant Pamela Fenstemacher Brian P. Gallagher Eric Gaul John Lawton Leslie A. Lefer The Rev. Beth Lyon AUDIT, FINANCE, & INVESTMENT COMMITTEE Robert Miller, Chairperson The Rev. Daniel T. Moser II, Ex-Officio William C. Hacker James D. King William Koch Jr. Marie K. McConnell, Esquire Donald A. Seibert Philip W. Steeley David D. Vassilaros, Esquire CHURCH RELATIONS COMMITTEE The Rev. Dr. Hilary J. Barrett, Chairperson The Rev. Daniel T. Moser II, Ex-Officio The Rev. Dr. Susan Bertolette The Rev. Dr. Deborah Rahn Clemens Narda Druckenmiller Stanley C. Harwick William Hassler The Rev. Linda Lennon The Rev. Jami Possinger The Rev. Elmer Reinhold Jr. The Rev. Thomas N. Thomas EXECUTIVE COMPENSATION COMMITTEE The Rev. Daniel T. Moser II, Chairperson Donald A. Seibert, Vice Chairperson Robert Miller, Treasurer The Rev. Dr. Hilary J. Barrett, Secretary Martha C. Dodge, Former Chairperson of the Board Alan McFall, Esquire, Former Chairperson of the Board NOMINATING & GOVERNANCE COMMITTEE Mitchell G. Possinger, Chairperson The Rev. Daniel T. Moser II, Ex-Officio Donald A. Seibert, Vice Chairperson Peter E. Fisher, M.D., MBA

INSTITUTIONAL ADVANCEMENT COMMITTEE Ronald L. Rider, Chairperson The Rev. Daniel T. Moser II, Ex-Officio Larry C. Benner Martin J. Karess, Esquire John Lawton Mitchell G. Possinger James A. Ritter, Esquire Sonya Siegfried Richard Stephan Anthony R. Thomas Donna Wright PHOEBE INSTITUTE ON AGING ADVISORY BOARD Deborah A. Sieger, Ph.D., RN, LSW, Chairperson Amy Angelo The Rev. Dr. Scott Brooks-Cope Kelly O’Shea Carney, Ph.D., ABPP, CMC Barbara Coffin Lisa Fichera Peter E. Fisher, M.D., MBA Hope J. Horowitz Adam Marles John R. Mehler Mitchell G. Possinger Francis Salerno Winona N. Schappell, M.Ed., HS-BCP Scott R. Stevenson, Alan C. Tjeltveit, Ph.D. Joseph E. Vincent, M.D. Virginia Wagner Suzanne L. Weaver, MSW Donna M. Zimmerman PRESIDENTS COUNCIL Carmen Twillie Ambar Wendy Born Joseph A. Bubba, Esquire J. Michael Dowd Peter E. Fisher, M.D., MBA William C. Hacker Tony Iannelli Vic Mazziotti Don Patt Doug Patt Mitchell G. Possinger Heather Rodale Andy Scott Ronald Swinfard, M.D. Michael A. Weber

GIVING CLUBS OF PHOEBE MINISTRIES As a way to show our sincere appreciation, we honor certain types of giving by including specialized donors in one of three giving clubs.

LEGACY SOCIETY Phoebe’s Legacy Society celebrates individuals who have included Phoebe in their estate plans or made other planned gift arrangements including charitable gift annuities, charitable remainder trusts, insurance, or retirement plans. Members of this society leave behind a legacy that will ensure continuing care for our residents for generations to come. Their gift is one that is truly immeasurable.

CENTURY CIRCLE Phoebe’s Century Circle recognizes individuals who encourage and sustain our daily work with annual gifts of $1,000 or more in a fiscal year. Phoebe is most fortunate to be the beneficiary of their generosity and kindness. Thanks to these individuals, businesses, churches, foundations, and organizations, Phoebe continues as a leader in comprehensive services for older adults.

1903 CLUB Phoebe’s 1903 Club identifies individuals who have supported Phoebe Ministries consecutively for 10 years or longer. Their steadfast commitment to Phoebe has made an incredible impact, with 5,749 gifts totaling over $2 million in donations. We are deeply thankful to have such a charitable group of individuals who give consistently and demonstrate how one person can make a difference.

Our gratitude toward all of our donors cannot be measured or overstated. We thank them for being an integral part of Phoebe Ministries again this fiscal year!

Annual Report |

2015-2016

The Phoebe Century Circle pays tribute to leadership donors who encourage and sustain our daily work with annual gifts of $1,000 or more. VISIONARIES ($25,000+) The Century Fund Cura Hospitality Phoebe Home Auxiliary Stevens & Lee Harry C. Trexler Trust LEADERS ($10,000–$24,999) Aramark Arbor Insurance Group Mr. Larry C. Benner Dubbs Memorial UCC† (Allentown) First Niagara Foundation L.R. Webber Associates Inc. Morefield Communications Phoebe Berks Health Care Center Auxiliary The Rev. & Mrs. John Ragsdale Mr. & Mrs.* Ronald L. Rider The Donald B. & Dorothy L. Stabler Foundation Mrs. Alyce W. Tokus Tustin Mechanical Service FOUNDERS ($5,000–$9,999) Anonymous Advanced Construction Solutions LLC Mrs. Veronica I. Backenstoe Baker Tilly Virchow Krause LLP Mrs. Lois J. Bastian BB&T Institutional Investment Advisors Mrs. Mildred Bogert ConnectCare3 Ms. Martha C. Dodge Mr. Michael L. Fichera & Mrs. Lisa B. Fichera Mr. John M. Gardner III & Mrs. Sylvia Betz Gardner Mr. & Mrs. James R. Garraway Sr. Highmark Blue Shield The Charles H. Hoch Foundation Kreischer Miller

Ms. Joan Miller Moran Morgan Stanley Global Impact Funding Trust Inc. Morgan Stanley Private Wealth Management Jeffrey A. Naugle Funeral Home Mrs. Margaret Rice Schatz Electric Inc. Schindler Elevator Corporation Toshiba Business Solutions Union UCC (Neffs) BUILDERS ($2,500–$4,999) Anonymous Mr. & Mrs. Anthony J. Bernardo Jr. Bennett Automotive Group Dr. & Mrs. Frederick Blumer Mr. & Mrs. Larry C. Brubaker Dr. Dennis Burns Campbell, Rappold & Yurasits LLP Christ Church UCC (Bethlehem) Dr. Claire R. Delabar Eastern Time Edge Insights Dr. & Mrs. Peter E. Fisher General HealthCare Resources Inc. Mr. & Mrs. James F. Gregory Health Network Laboratories Hope UCC (Allentown) Miss Gladys M. Lerch Mr. & Mrs. Adam Marles McKonly & Asbury LLP Mr. & Mrs. Robert W. Miller The Munch Bilheimer Foundation Inc. The Neffs National Bank New Castle Lawn & Landscape PenTeleData Mr. David Pier & Mrs. Michell Staska-Pier Pleasantville UCC (Chalfont) Mr. Mitchell Possinger & the Rev. Jami Possinger Reinsel, Kuntz, Lesher LLP Mr. & Mrs. John J. Remaley Renaissance Consulting Group Inc. Schneider Downs & Company Inc. Seidel Family Fund of the Berks County Community Foundation ServiceMaster Assured Cleaning Mr. & Mrs. Willard Snyder Mr. & Mrs. Scott R. Stevenson St. Paul’s UCC (Fleetwood) St. John’s UCC (Nazareth) St. John’s UCC (Slatington) Trago Mechanical Inc. Turnberry Custom Homes Warfel Construction Company Watkins Architect Ltd. Weaver Companies Inc

MEMBERS ($1,000–$2,499) Anonymous Ms. Janet Bailey Mr. Michael V. Battler BAYADA Home Health Care Mr. Jeff Boland The Rev. Dr. Scott B. & the Rev. Suzanne Brooks-Cope Mr. & Mrs. Robin R. Bryan Burke Lawton Brewer & Burke Advisors LLC Mr. Jon & Mrs. Brynn Buskirk Dr. Kelly O'Shea Carney & Mr. Gary Carney Cedarcrest Charitable Foundation Christ Church UCC (Norristown) Church of the Good Shepherd UCC (Boyertown) Citizens Bank CliftonLarsonAllen Mr. John F. Collins Jr. Mr. & Mrs. Russell N. Cressman C.R. Strunk Funeral Home Inc. The Rev. Dr. & Mrs. David H. DeRemer DesignPoint Inc. Division 09 Contract Flooring Mr. Arlan P. Dohrenburg Dolan Construction Inc. Mr. Harvey J. Drury Ebenezer UCC (New Tripoli) Emmanuel UCC (Dorrance) ESG Systems LLC Ms. Janet Fetter First UCC (Quakertown) Mr. & Mrs. Eric Flicker Mr. Brian P. Gregory The Rev. Dr. & Mrs. Grant E. Harrity Heidelberg UCC (Slatington) Huffs Union Church (Alburtis) Jerusalem Western Salisbury UCC (Allentown) Mr. Robert B. Johnson Kay Builders Inc. Mr. & Mrs. Arthur S. Keinert Keystone Savings Foundation Kistler O'Brien Fire Protection The Rev. James L. Knappenberger The Rev.* & Mrs. Ronald R. Krick Dr. & Mrs. Carl A. Lam Latsha Davis & McKenna P.C. Dr. & Mrs. Shane D. Lawrence Mr. & Mrs. John Taylor Lawton Liberty Painting Ms. Janet K. Little Manheim Medical Supply Inc. Ms. Candace Mason Ms. Sandra A. Massetti McKesson Medical-Surgical Mr. & Mrs. Joseph McMahon * Deceased † Church closed

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| Fall 2016

MEMBERS ($1,000 - $2,499) continued Mrs. Lois B. Miller Dr. Maria J. Minielly & Mr. R. Matthew Minielly Mrs. Doris M. Nagle Noelker & Hull Associates Office Basics Inc. Ondra-Huyett Associates Inc. Dr. & Mrs. Joseph G. O'Neill Pennsylvania Southeast Conference Phoebe Richland Health Care Center Auxiliary Mr. & Mrs. Thomas Peters Mr. & Mrs. Robert W. Peters Dr. & Mrs. Raymond A. Phillips QNB Quality Floors Inc Mr. & Mrs. Robert Richards Mr. & Mrs. Stephen D. Richart Mr. & Mrs. Antonio Roman Jr. Mr. & Mrs. David A. Rung Ms. Agnes O. Scherer Mr. & Mrs. Michael B. Schmauder Ms. Jill M. Schneer & Mr. Jason Hoderman Mr. & Mrs.* Leon W. Schock The Scholler Foundation Mr. & Mrs. David E. Seifert Dr. Deborah A. Sieger Ms. Mary E. Sine Mr. Joshua A. Sloan Specialty Claims Services Inc. St. John’s Reformed Church of Sinking Spring St. John’s UCC (Allentown) Trinity UCC (Great Swamp) Vision Mechanical Inc. Dr. & Mrs.* Clifford C. Wagner Mr. & Mrs. Dave Wanamaker Ms. Carol A. Ziegler Zion UCC (Lehighton)

Phoebe’s Legacy Society recognizes those individuals who have remembered Phoebe in their estate plans through bequests, trusts, retirement plans, life income gifts, or insurance. Anonymous Mr. Carl W. Allio Sr. The Rev. Evelyn J. Aurand Mrs. Veronica I. Backenstoe Mrs. Lois J. Bastian Mrs. Mary D. Baum Mr. Larry C. Benner Mr. & Mrs. Carl H. Bloss Dr. & Mrs. Frederick Blumer The Rev. Dr. Elaine Bogert Mrs. Mildred Bogert Ms. Joan C. Breinig Mrs. Elisabeth A. Bridgers Mrs. Carrie N. Brouse Mr. Harry N. Brown Mr. & Mrs. Larry C. Brubaker Mrs. Irma Buchman Mr. Reno Cappellari Mrs. Elizabeth J. Cattermole Dr. C. Harold Cohn Mr. John F. Collins Jr. Mr. & Mrs. William J. Davies Dr. Francis R. Deitrich Mr. Arlan P. Dohrenburg Mr. & Mrs. Robert C. Dragotta Mrs. Jenny Faris Mr. John A. Frack Mr. & Mrs. James R. Garraway Sr. Ms. Celeste M. Gaydos Mrs. Margaret H. George Mrs. Elizabeth K. Green Mrs. Barbara Anne Hacker Mrs. Madlyn A. Haines The Rev. Ernest M. Hawk Mr. & Mrs. Robert S. Johnson Mr. William L. Keller Mrs. Evelyn P. Kitzmiller Mr. Richard Kraponick Miss Anna Kuba Dr. & Mrs. Carl A. Lam

TRUSTS Mabel A. Adams John A. Beard Raymond & Helen K. Berk Lottie I. Brobst George & Sue A. Ehrgood Kathryn E. Fidler John Z. & Anna R. Harner T. Clayton Kantz Mary C. Laubach Adam S. Lenhart

Mrs. Betty D. Lehr Mr. Russell Leister Miss Gladys M. Lerch Mrs. Sarah Jane Lochman The Rev. Herman Lutz Mr. William G. Lutz The Rev. & Mrs. Earl R. Marks Atty. & Mrs. Alan McFall Miss Mary A. McGettigan Mr. Ernest T. Miller Mrs. Sara Jean Ortt Mrs. Ruth B. Oswald Mrs. Lottie Pascoe Mr. & Mrs. Paul E. Pickering Mr. Lee Potteiger The Rev. & Mrs. John Ragsdale Mrs. Twila Reber Mrs. Margaret Rice Mr. & Mrs. David A. Rung Mrs. Virginia O. Schlechter Mr. & Mrs. Kermit L. Schleifer Mr. & Mrs.* Leon W. Schock The Rev. Dr. Kenneth Sell Dr. Deborah A. Sieger Mr. & Mrs. Nelson C. Simonson Mr. Harold P. Smith Mr. & Mrs.* Harry W. Speidel Mr. & Mrs. James E. Spengler Mr. & Mrs. Richard F. Spittler Mrs. Carolyn Stevenson Mr. Michael Taylor Mrs. Margaret Y. Teitsworth Mrs. Alyce W. Tokus Mr. Ezra A. Wenner Jr. Miss Evelyn V. Werkheiser The Rev. & Mrs. Richard H. Whitney Mr. & Mrs. Philip W. Winkler Mrs. Mary June Yackera The Rev. George H. Yoder Mr. & Mrs. George H. Ziegler

ESTATES Norton L. Lichtenwalner Franklin H. Markley Marian E. Markley Lorraine M. Miller Norman H. Moyer Thomas B. Musser Mary E. Samson Jacob Schnader Warren S. Scholl Edward O. Steely

Katie M. Ulrich Nellie M. Ulshafer Harry R. Woodmansee Ruth E. Zoll

Wallace & Sylvia Bieber Warren J. Blatt Joseph E. Correll Andrew Dillaway Evelyn M. Fix Patricia Frankenfield Audrey Gardner Racines Henry E. Heil Lester Hoch

June E. Kissinger Ruth K. Koch F. Marguerite Lutz Keith H. Orts Howard & Doris Paine Susan I. Reber Laura A. Reinmiller Anna E. Schneider Ethel Swoyer

* Deceased

Annual Report |

2015-2016

10 YEARS

Phoebeâ&#x20AC;&#x2122;s 1903 Club identifies individuals who have supported Phoebe consecutively for 10 years or longer. 20 YEARS Mrs. Lois J. Bastian Miss Marilyn E. Bear Ms. Betty J. Blose Mr. & Mrs. Richard H. Bohner Mr. & Mrs. Earl E. Bond Mr. Richard H. Brumbach Dr. & Mrs. Edward J. Burkhard Jr. Mrs. Mildred Carr Mr. & Mrs. Russell N. Cressman Mr. Arlan P. Dohrenburg Mr. Michael L. Fichera & Mrs. Lisa B. Fichera Mrs. Joan W. Flynn Mr. & Mrs. Richard H. Francis Mr. Richard E. Frank The Rev. & Mrs. Barry R. Galley Mr. & Mrs. Milton E. Gockley Jr. Mr. & Mrs. James F. Gregory The Rev. Dr. & Mrs. Gary A. Hackenberg The Rev. Dr. & Mrs. Grant E. Harrity Mr. & Mrs. David C. Keehn Mr. & Mrs. Larry P. Klipple The Rev. & Mrs. David H. Knoebel The Rev. Dr. & Mrs. Allan D. Kramer-Moyer Mr. & Mrs. Neil M. Kuntz Dr. Janet Senderowitz Loengard Mr. & Mrs. Craig N. Merkel Sr. Miss Barbara E. Miller Miss Jean A. Miller Mrs. Doris M. Nagle Mr. & Mrs. John J. Remaley Mr. & Mrs.* Ronald L. Rider Mr. & Mrs. Kermit L. Schleifer Mr. & Mrs.* Leon W. Schock Mr. & Mrs. Ronald G. Schwartz Mr. & Mrs. Donald A. Seibert Mr. Harold P. Smith Ms. Marilyn E. Sowden Mrs. Alyce W. Tokus Ms. Susan L. Wentink Mr. & Mrs. Kenneth J. Wolbach

Anonymous Mr. David A. Ackerman Dr. & Mrs. Carl H. Albright Mr. & Mrs. Peter Bachman Mrs. Veronica I. Backenstoe Mr. & Mrs. Maynard S. Beal Mr. Larry C. Benner Dr. & Mrs. Carlton L. Bentz Ms. Sharon A. Bogh Ms. Carol J. Bognar Mr. Timothy & Mrs. Donna Bollinger Mr. & Mrs. Glenn Bonney Ms. Erna J. Bonstein Mr. John E. Brunner Dr. Kelly O'Shea Carney & Mr. Gary Carney Mr. John F. Collins Jr. Mr. & Mrs. John E. Davis Mr. & Mrs. John L. DeReiter Mr. William E. DeWalt Ms. Martha C. Dodge Dr. Alice Donlan & Mr. William Donlan Mr. Ryan Driscoll & Mrs. Molly Driscoll Mr. Harvey J. Drury Mrs. Joan Etchberger Mr. & Mrs. Charles L. Fehr The Rev. Charles E. Fogle Mr. & Mrs. Eugene N. Fritz The Rev. Dr. & Mrs. John E. Fureman Mr. Robert P. Gery Mrs. Jean E. Getz Mr. William M. Glose III Mr. Brian P. Gregory The Rev. & Mrs. Russell L. J. Heintzelman The Rev. Dr. & Mrs. Paul R. Hetrich Mr. & Mrs. David D. Hoffman Mr. Kent S. Huntzinger Mr. Albert H. Incledon Mr. & Mrs. Robert S. Johnson Mrs. Mary Jane A. Kacsur Mr. & Mrs. Douglas N. Kern Mr. & Mrs. Rob S. Khanuja Mrs. Kristin F. Kiehstaller Mrs. Ruby Kistler Mr. & Mrs. Truman L. Koehler Mr. & Mrs. John R. Kornegay The Rev.* & Mrs. Ronald R. Krick Mr. & Mrs. Neil M. Kuntz Mr. & Mrs. Richard G. Lang Dr. & Mrs. Shane D. Lawrence Mr. & Mrs. David A. Leiby Miss Gladys M. Lerch Mr. & Mrs. David P. Ludwig Mrs. Carmella MacNeal "Mac" Mr. & Mrs. Barry L. Martrich

Ms. Sandra A. Massetti Mr. & Mrs. William C. Matten Atty. & Mrs. Alan B. McFall Mr. & Mrs. Joseph McMahon Mrs. Audrey J. Meredith Ms. Joan Miller Moran Mr. Donald G. Musselman Atty. & Mrs. Brian R. Ott Mr. & Mrs. Don C. Patt Mrs. Ruth H. Patterson Dr. & Mrs. Raymond A. Phillips Mr. & Mrs. Paul E. Pickering Mr. Mitchell Possinger & the Rev. Jami Possinger Mrs. Louise V. Prather Mrs. Patrice M. Reiche Mr. & Mrs. Stephen D. Richart Mrs. Suzanne Wright Rydzewski Mr. & Mrs. Joseph J. Sabo Ms. Ruth R. Schaefer Ms. Agnes O. Scherer The Rev. Dorothy E. Shelly Ms. Wilma S. Slyoff Mr. & Mrs. Franklin C. Snyder Mr. David Pier & Mrs. Michell Staska-Pier Mrs. Grace I. Staub Mr. & Mrs. Robert E. Sterling Mr. & Mrs. Scott R. Stevenson Mrs. Shirleyann Thatcher Mr. Peter Van Name Dr. & Mrs. Joseph E. Vincent Mr. William C. Wack The Rev. & Mrs. Richard H. Whitney Mr. & Mrs. Robert G. Wiesner Mr. & Mrs. Kenneth J. Wolbach Miss Deborah L. Yarborough Mr. & Mrs. Darwin B. Zellner Ms. Doris J. Zettle

* Deceased

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| Fall 2016

INDIVIDUAL DONORS

This report recognizes gifts made to Phoebe Ministries between July 1, 2015 and June 30, 2016. We have tried to reflect accurately each gift made during this time. If an error has been made, please call 610-794-5132. SUSTAINERS ($500–$999) Anonymous Mr. David A. Ackerman Mr. Richard L. Adams Jr. The Rev. Dr. Hilary J. Barrett Mrs. Mary A. Bealer Miss Marilyn E. Bear Ms. Deborah Bell The Rev. Dr. Sue Bertolette & Mr. Robert G. Bertolette Mr. Timothy & Mrs. Donna Bollinger Dr. Dale Bortz & Mrs. Gina Bortz Mr. & Mrs. Raymond Boyce Mr. & Mrs. John E. Davis Dr. Alice Donlan & Mr. William Donlan The Rev. Dr. Naomi K. Dublanica Mr. & Mrs. Glenn Fink The Rev. Dr. & Mrs. John E. Fureman The Rev. & Mrs. Barry R. Galley Mr. & Mrs. James C. Galligan Mrs. Katherine Galluppi Ms. Erin Garcia Dr. David Geyer Mr. & Mrs. Eric Giler Mr. William C. Hacker Mrs. Laura Hardenstine Mrs. Catherine B. Heimbach Mr. Albert H. Incledon Mr. & Mrs. John N. Jacobs Mr. & Mrs. Robert S. Johnson Mr. & Mrs. Bruce R. Jones Mr. & Mrs. Richard Keen Jr. Mr. & Mrs. Douglas N. Kern Mr. Gary L. Kern Mr. & Mrs. Rob S. Khanuja Mr. & Mrs. James D. King Dr. & Mrs. Andrew Klein Mr. & Mrs. Richard G. Lang Mr. & Mrs. David A. Leiby Mr. & Mrs. John G. Maroski Ms. Pamela Moore The Rev. & Mrs. Daniel T. Moser II The Rev. Jamie Moyer & Mr. Frederick Moyer Mr. & Mrs. Don C. Patt Mr. & Mrs. Paul E. Pickering Mr. & Mrs. Robert Ragan Mr. Tyler A. Ridgeway Mr. Edward Riedinger Jr. Mrs. Lucinda Dodge Rodgers

Dr. & Mrs. Walter W. Schell Ms. Sue Schlegel Mr. & Mrs. Donald A. Seibert Mrs. Allen R. Smith Mr. David A. Smith Mr. & Mrs. Franklin J. Smith Mr. & Mrs. Larry L. Snook Mr. Richard W. Stephan & Ms. Freddi Flax Mr. Anthony R. Thomas Karin C. Trotta, DMD Dr. & Mrs. Joseph E. Vincent Mr. & Ms. Gabriel G. Winters Mr. & Mrs. Fred W. Wolf The Rev. William P. Worley Dr. & Mrs. Warren L. Ziegenfus III DEACONESSES ($100–$499) Anonymous Mr. Ash Abouzari & Ms. Kimberly Metz Mr. & Mrs. Kevin Allison Mr. & Mrs. Carl H. Albright The Rev. & Mrs. Jonathan P. Albright Ms. Kati Almonte Mr. & Mrs. John A. Althouse Ms. Esther Arlen* Ms. Nancy J. Armstrong Mr. John D. Bailey Ms. Nadine Barnes Mr. & Mrs. Edwin W. Bartholomew Ms. Diane Makos Batemarco Mrs. Mary D. Baum Dr. & Mrs. Ronald L. Baus Mr. & Mrs. John J. Bedosky Mrs. Ruth Beer Ms. Judith Bennett Dr. & Mrs. Carlton L. Bentz Mrs. Sandra A. Beyerle Ms. Nancy Bishoff Ms. Ross D. Blake Mr. John J. Blazosky & Ms. Deborah Lange Mr. Andrew Block Mrs. Mae H. Blose Ms. Sharon A. Bogh Ms. Carol Jean Bognar Mr. & Mrs. J. W. Bohl Mr. & Mrs. Richard H. Bohner Mr. & Mrs. James J. Bonner Ms. Erna J. Bonstein Mr. & Mrs. Anthony J. Boyle Mr. & Mrs. Andrew Brown The Rev. Don Brown Mr. Harry N. Brown Mr. Richard H. Brumbach Dr. & Mrs. Edward J. Burkhard Jr. Mr. & Mrs. Thomas L. Campbell Mr. Richard Christensen Mr. & Mrs. Christopher Ciccioni Mr. & Mrs. James Coker & Family

Col. Robert S. Cooper & Mrs. Cooper Mr. & Mrs. Bernard Costello Ms. Madelyn R. Creedon Mr. & Ms. Andre Damord Ms. Michelle Davis Mr. Raymond De Hont The Rev. Kenneth Dearstyne Mr. & Mrs. William R. Deily Ms. Loretta C. Delabar Mr. & Mrs. John L. DeReiter Mrs. Shirleyann S. Derr Mrs. Nancy Dettra Ms. Linda J. Detweiler Mrs. Lois Dilliard Ms. Roberta Dinsmore Mr. & Mrs. Barry C. Dobil Sr. Mr. Merrill J. Dodge* Ms. Anna Drago The Hon. John J. Driscoll & Mrs. Driscoll Mrs. Maryellen Driscoll Mr. Ryan Driscoll & Mrs. Molly Driscoll Mr. Wayne Droesser The Rev. & Mrs. William A. Ellsworth Mr. & Mrs. Sheldon W. Endy Mrs. Joan Etchberger Mrs. Lauren Everett Mr. & Mrs. Richard Faber Jr. Mr. & Mrs. Jim Fahey Ms. Monica Feeney Mrs. Margaret Fenstermacher Mr. & Mrs. Robert J. Fink Jr. Mrs. Joan Flynn Mr. & Mrs. Richard H. Francis Mr. & Mrs. Joseph S. Franco * Deceased

Annual Report |

2015-2016

Ms. Kathryn Fromuth Ms. Sue Ann Geiger Mr. & Mrs. John M. Genova Mrs. Margaret H. George Ms. Miranda George Ms. Jean Gerhard Mr. Robert P. Gery Mr. William M. Glose III Mr. & Mrs. Milton E. Gockley Jr. Dr. Adam J. Goodman Mr. Bruce & Mrs. Lisa Gordon Mr. & Mrs. Joseph Graeff Mr. & Mrs. Gary W. Granzow Mr. & Mrs. Malcolm J. Gross Mr. & Mrs. Raymond L. Guidotto Ms. Judith L. Guise Dr. Carol K. Haas Mr. & Mrs. Harold R. Hagemann Ms. Susan Hala Ms. Judith Harris Mr. & Mrs. Alden S. Hart Jr. Mr. Charles D. Hartshorne Mr. & Mrs. Stanley C. Harwick

Mrs. Teiko Hassler Mr. Malcolm H. Heffner Ms. Martha Heffron The Rev. & Mrs. Russell L. J. Heintzelman Mr. & Mrs. Jay High The Rev. Judith Ann Highley Meier Mr. Donald Hill Mr. & Mrs. Douglas E. Hill Mr. & Mrs. Frederick W. Hill Jr. Mrs. Pauline K. Himmelberger Ms. Kim Hinkley Mrs. Kathleen Hinton

Mr. & Mrs. David D. Hoffman Mr. Thomas A. Hooper Mr. & Mrs. Peter Horst Mr. & Mrs. Thomas Howanitz Mr. & Mrs. William Howerter Mr. James G. Hughes & Ms. Kristen Killoran Mr. Kent S. Huntzinger Mr. Alexander Huyett Jim Ingram's State Farm Family Ms. Joan Inscoe Mr. & Mrs. Daniel Johnson Mr. & Mrs. Roy W. Johnson Ms. Trina Johnson-Brady Mr. Mark Joly & Mrs. Tonya Joly Mr. & Mrs. Donald S. Jones Mr. & Mrs. Richard J. Jones Mr. & Mrs. James P. Joyce Dr. & Mrs. Jack H. Julien Mr. Robert Kampka Ms. Chrisanne Katkovcin Mr. & Mrs. Harry A. Kauffman Ms. Barbara Kautzman Mr. & Mrs. Robert Kearns Ms. Elizabeth Anne Keat Mr. & Mrs. David C. Keehn Mr. George T. Keller Mr. & Mrs. Ted S. Keller Ms. Kirsten Kenyon Ms. Susan Kern Mr. Dennis Kieffer Mrs. Ruby Kistler Mr. & Mrs. Richard J. Klau Mrs. Nancy Knoblauch The Rev. & Mrs. David H. Knoebel Ms. Melanie Kohler & Mr. Mark Christopher Mr. & Mrs. Truman L. Koehler Mrs. Mary Kontaxes The Rev. Dr. & Mrs. Allan KramerMoyer Mr. & Mrs. Stephen P. Kurash Mr. Stephen R. LaPierre Mrs. Anne LaRue-Bean Mr. & Mrs. James E. Laubach Mr. James I. Lawler Mr. & Mrs. Richard Lee Mrs. Betty D. Lehr Mr. & Mrs. Richard Leiby Mr. John Leidich* & Mrs. Sandra A. Leidich Mrs. Jean Doern Lieberman Mr. & Mrs. Kevin Lipton Mr. & Mrs. Ronald Lloyd Mr. & Mrs. Kermit C. Loch Dr. Charles W. Lockyer Jr. Dr. Janet Senderowitz Loengard Mr. & Mrs. William M. Loftus Mr. & Mrs. Thomas P. Long Mr. & Mrs. David P. Ludwig

Mr. Christopher Lukach The Rev. Beth G. Lyon & Mr. Robert L. Lyon Mr. & Mrs. Henry T. Lyons Jr. Ms. Heather Jo Mangum Mr. & Mrs. Russell Marker Mr. & Mrs. Blake C. Marles Mr. & Mrs. William C. Matten Mr. & Mrs. Harry G. McCafferty Atty. & Mrs. Alan B. McFall Mr. & Mrs. Dennis M. McGorry Pastor & Mrs. Robert D. Mease Mrs. Audrey J. Meredith Mr. & Mrs. Daniel Michny Mr. & Mrs. David Migliore-Erdman Miss Barbara E. Miller The Rev. & Mrs. George J. Miller Miss Jean A. Miller Mr. & Mrs. Terry Miller Mr. William Miller & Mrs. Karen Walls-Miller Mr. Edward D. Miller Ms. Barbara A. Mitchell Mr. & Mrs. Edgar Mitchell The Rev. Dr. & Mrs. David S. Mohr Ms. Margaret A. Moyer Mr. & Mrs. Henry Mullen Mr. Donald G. Musselman Mr. Steve Myers & Mrs. Joan Matura Ms. Nancy Nase Ms. Amy Nelson Mr. & Mrs. Ted Nickel Mr. & Mrs. William O. Nuss Ms. Evelyn Ohl Mr. Christopher Ohmacht Ms. Phyllis I. Olsen Elizabeth O'Neill & Family Mr. & Mrs. Peter Oswald Atty. & Mrs. Brian R. Ott Ms. Dianne L. Ott Ms. Martha Otto Mr. & Mrs. Douglas C. Patt Ms. Jennifer Pemrick Mr. & Mrs. John J. Pesola Dr. & Mrs. Charles D. Peters Mr. Ralph Pezoldt Mr. & Mrs. Michael L. Piehel Ms. Georgette Pieper Mr. & Mrs. Michael J. Piosa Mrs. Julie V. Pokorny-Conklin Ms. Marianne M. Poppas Mr. Joseph Posh Mr. & Mrs. Sherwood L. Powers Mr. & Mrs. Richard J. Preskenis Mr. & Mrs. Michael T. Radio Mr. & Mrs. Bruce Raines Mrs. Mary L. Rarich Mr. Paul Reber Mr. & Mrs. Albert Reed Mrs. Carol Regan

* Deceased

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Mr. Charles H. Reichard Mrs. Patrice M. Reiche Mr. Alan H. Reider Mr. Harold E. Renner Ms. Bernadine E. Repasch Ms. Laurel Riegel Mr. & Mrs. Daniel T. Rodgers Mr. & Mrs. David L. Rohrbach Mr. & Mrs. Robert A. Rose Dr. Victoria Rosenfield Mr. Tom Roth Mrs. Suzanne Wright Rydzewski Mr. & Mrs. Stephen Saganowich The Rev. Ruth Schaefer Ms. Sue Schamberger Mr. & Mrs. William J. Scharle Mr. & Mrs. Gerald R. Schien Mr. & Mrs. Rowland G. Schlauch Jr. Mrs. Virginia O. Schlechter Ms. Susan Schlener Mr. Merritt C. Schmoyer Mr. & Mrs. Frank Schnee Mr. & Mrs. Ronald G. Schwartz The Rev. & Mrs. William A. Seaman Mr. & Mrs. Paul Serridge Mr. & Mrs. Robert C. Sewell Mr. & Mrs. Henry Sheetz The Rev. Dorothy E. Shelly Mr. John J. Sidoti Miss Marilyn Simmons Ms. Marika Simms Ms. Lynn Simpson Ms. Maria Singer Mr. Michael G. Sirak Mrs. Antoinette N. Slagter Ms. Wilma S. Slyoff Ms. Jennifer A. Smith Mr. & Mrs. Franklin C. Snyder Mary Alice Snyder & Sons Mr. & Mrs. John H. Solt Ms. Marilyn E. Sowden Ms. Susan Stein Mr. & Mrs. Glenn Stine Mrs. Jane G. Dickinson Stippich Mr. & Mrs. James Stoneback The Rev. & Mrs. Richard H. Stough Sr. Mr. & Mrs. Gerald E. Strauss Mr. & Mrs. Scott Suppan Ms. Janet G. Szulga Mrs. Margaret Y. Teitsworth Ms. Denise Tempest Mr. & Mrs. Harold W. Thomas Mr. & Mrs. John G. Thomas III Mr. & Mrs. James D. Thorne Mr. & Mrs. James E. Turner Ms. Melinda L. Uhl Mr. & Mrs. John M. Vanyur Ms. Georgie L. Volosin Mr. William C. Wack Mr. & Mrs. Dean Walker

Ms. Rosalie P. Warner Ms. Queen Weaver Mr. & Mrs. Walter R. Weaver Mr. Charles Weible Mrs. Jean L. Welsh Mr. Ed White Dr. Jonathan P. Whitney & Mrs. Angela L. Dohrman Mr. & Mrs. Timothy Wiggins Mr. & Mrs. Richard G. Wildrick Mr. & Mrs. David Wiley Ms. Louise L. Witthuhn Ms. Rose Wohlgemuth Mr. & Mrs. Kenneth J. Wolbach Mrs. Laura Wolf Mr. Dane A. Wolfe Ms. Geraldine Woodroffe Mr. & Mrs. Kenneth Worthington Miss Deborah L. Yarborough Mrs. Helen M. Yarborough The Rev. George H. Yoder Mr. & Mrs. George H. Ziegler Mr. & Mrs. Thomas L. Zimmerman

BUSINESSES, FOUNDATIONS, & ORGANIZATIONS 100.7 & Cat Country 96 A.A. Duckett Inc. Adams Outdoor Advertising Advanced Construction Solutions LLC Advantage Insurance Management LLC Aetna Foundation Inc.M Always Best Care Senior Services AmazonSmile Foundation Ameriprise Financial Aramark Arbor Insurance Group Ashby Law Offices LLC Autumn Ridge Homeowners Association Baker Tilly Virchow Krause LLP BAYADA Home Health Care BB&T Institutional Investment Advisors Belle Haven Healthcare Bellezza Salon & Spa The Benecon Group Inc. The Benevity Community Impact Fund M Bennett Automotive Group Borough of Richlandtown Bucks County Transport Inc. Burke Lawton Brewer & Burke Advisors LLC Cambridge-Lee Industries LLC Campbell, Rappold & Yurasits LLP

Castro Custom Services Cedarcrest Charitable Foundation Center for Spiritual Living Berks County The Century Fund Citizens Bank Clark Food Service CliftonLarsonAllen Comfort Pro Inc. ConnectCare3 Conrad Siegel Actuaries Cornerstone Advisors Asset Management Corporate Environments Inc. County of Bucks Cowan Associates Inc. C.R. Strunk Funeral Home Inc. Creveling Creveling Cappellini Crystal Signatures Cubex LLC Cura Hospitality Danowsky-Reed Memorial Fund The DeFender System Delaware Valley Comfort At Home LLC DesignPoint Inc. Direct Supply Division 09 Contract Flooring Dolan Construction Inc. Eastern Time Edge Insights Inc. Elliot-Lewis Corporation Emmaus Swimming & Diving ESG Systems LLC Family Caregivers Network Inc. Farmers National Company Fidelity Charitable Gift Fund Film Musicians Secondary Markets Fund First Niagara Foundation Fitzpatrick Lentz & Bubba P.C. Forevermore Dental Inc. General HealthCare Resources Inc. Grafika Painting Grand View Hospital G.T. Kleckner Audiology & Hearing Haycock Township Health Calls Health Network Laboratories Heartland Edge Associates Heintzelman Funeral Home Inc. Highmark Blue Shield The Charles H. Hoch Foundation Holleran Consulting LLC Hospital Central Services Inc. Jangle Advertising J.C. Ehrlich Co. Inc. Jewish Federation of the Lehigh Valley John Yurconic Agency J.S. Burkholder Funeral Home Inc.

Have matched gifts to Phoebe this Fiscal Year

Annual Report |

2015-2016

K&H Custom Window Treatments Kay Builders Inc. Keystone Savings Foundation Keystone Transit Advertising Kieran McKenna Flooring Inc. Kistler O'Brien Fire Protection Kobrovsky Family Fund Kreischer Miller KSA&D Inc. Lafayette Ambassador Bank Landrum Johnson/Merrill Lynch Latsha Davis & McKenna P.C. Lehigh Valley Business Lehigh Valley IronPigs Lehigh Valley Phantoms Lehigh Valley Style Liberty Painting LifeQuest Living Care Home Services LLC Loikits Industrial Services Inc. L.R. Webber Associates Inc. Mangione Physical Therapy Inc. Manheim Medical Supply Inc. Maxwell-McKenney Inc. McKesson Medical-Surgical McKonly & Asbury LLP Medline Industries Inc. The Meredith Family Foundation Mitchell Martin Healthcare LLC Morefield Communications Morgan Stanley Global Impact Funding Trust Inc. Morgan Stanley Private Wealth Management The Morning Call The Munch Bilheimer Foundation Inc. Jeffrey A. Naugle Funeral Home The Neffs National Bank New Castle Lawn & Landscape Noelker & Hull Associates The Nolf-Unger Fund of Berks County Community Foundation Northeast Water Pollution Control Plant Office Basics Inc. Oldcastle Precast Inc. Ondra-Huyett Associates Inc. Parata Systems Penn Community Bank PenTeleData Phoebe Berks Health Care Center Auxiliary Phoebe Home Auxiliary Phoebe Richland Health Care Center Auxiliary Pine Run Retirement Community Presidio QNB Bank Quality Floors Inc. Reinsel, Kuntz, Lesher LLP

Renaissance Consulting Group Inc. Richland Township Roche Painting LLC Sacred Heart Assisted Living LLC Saucon Valley Manor Inc. Schatz Electric Inc. Schindler Elevator Corporation Schneider Downs & Company Inc. The Scholler Foundation Schuler Service Inc. Schwab Charitable Fund Seidel Family Fund of the Berks County Community Foundation ServiceMaster Assured Cleaning SFCS Architects Sherwin-Williams Shippensburg University Foundation Silver & Silver SoftWriters Inc. Spa Partners Unlimited Inc. Sphere Risk Partners The Donald B. & Dorothy L. Stabler Foundation St. Luke's Fifty Plus Group St. Luke's University Health Network Stevens & Lee The Terrace at Phoebe Allentown The Terrace at Phoebe Allentown Craft Class The Terrace at Phoebe Allentown Residents Association Toshiba Business Solutions Traffic Planning & Design Inc. Trago Mechanical Inc. Trans-Bridge Lines TransEdge Truck Centers The Travelers Companies Inc. Harry C. Trexler Trust Tribune Direct Trilogy Construction Management Inc. TRUiST Tuckahoe Acres Camping Turnberry Custom Homes Tustin Mechanical Service Upper Bucks Y.M.C.A. Vision Benefits of America Vision Mechanical Inc. Visiting Angels VSS Medical Waitz Corporation Warfel Construction Company Washington Elementary School Watkins Architect Ltd. Weaver Companies Inc. Wells Fargo Institutional Retirement & Trust West Pharmaceutical Services Inc. WFMZ-TV, Channel 69 News Wyomissing Area Garden Club Your Friends in the Mid-Atlantic Division of Bartlett Tree Experts

CONGREGATIONS

PENNSYLVANIA CENTRAL CONFERENCE David's UCC (Herndon) Dreisbach UCC (Lewisburg) Emmanuel UCC (New Berlin) Emmanuel UCC (Penns Creek) First Reformed UCC (Sunbury) First UCC (Middleburg) Hamilton Park UCC (Lancaster) Salem UCC (Elizabethville) Salem UCC (Shamokin) St. John’s UCC (Lewisburg) St. John’s UCC (Mifflinburg) St. John’s UCC (Tylersville) St. Paul’s UCC (West Milton) Strawberry Ridge Trinity Church (Danville) Trinity UCC (East Petersburg) Trinity UCC (Turbotville) Trinity UCC (Watsontown) Verdilla UCC (Selinsgrove) PENNSYLVANIA NORTHEAST CONFERENCE Ben Salem UCC (Lehighton) Cedar UCC (Cetronia) Christ Church UCC (Bethlehem) Christ UCC (Jim Thorpe) Christ UCC (Little Moore) Christ UCC (Schoenersville) Church of the Good Shepherd UCC (Alburtis) Church of the Manger UCC (Bethlehem) Dubbs Memorial UCC† (Allentown) Ebenezer UCC (New Tripoli) Egypt UCC (Whitehall) Emmanuel UCC (Allentown) Emmanuel UCC (Bowmanstown) Emmanuel UCC (Dorrance) First UCC (Hellertown) First UCC (Milford) Good Shepherd UCC (Slatedale) Grace UCC (Allentown) Grace UCC (Northampton) Grace UCC (Tannersville) Greenawalds UCC (Allentown) Heidelberg UCC (Slatington) Hope UCC (Allentown) Jerusalem UCC (Red) Jerusalem Western Salisbury UCC (Allentown) Jordan UCC (Allentown) Lower Saucon UCC (Hellertown) Orangeville UCC (Orangeville) Pennsylvania Northeast Conference Salem UCC (Catasauqua) Salem UCC (Weatherly) † Church closed

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Solomon’s UCC (Macungie) St. John’s UCC (Allentown) St. John’s UCC (Coopersburg) St. John’s UCC (Emmaus) St. John’s UCC (Farmersville) St. John’s UCC (Fullerton) St. John’s UCC (Howertown) St. John’s UCC (Laurys Station) St. John’s UCC (Morgan Hill) St. John’s UCC (Nazareth) St. John’s UCC (Palmerton) St. John’s UCC (Saint Johns) St. John’s UCC (Slatington) St. Mark’s UCC (Allentown) St. Mark’s UCC (Pond Hill) St. Matthew’s UCC (Kunkletown) St. Matthew’s UCC (Weatherly) St. Paul’s UCC (Big Creek Lehighton) St. Paul’s UCC (Indianland) St. Paul’s UCC (Swiftwater) St. Paul’s UCC (Trexlertown) St. Peter’s UCC (Mantzville) St. Peter’s UCC (Tatamy) St. Peter’s Union Church (Lynnville) St. Thomas UCC (Bethlehem) Trinity UCC (Bloomsburg) Trinity UCC (Coplay) Trinity UCC (Great Swamp) Trinity UCC (Pleasant Valley) Union UCC (Neffs) Ziegel UCC (Breinigsville) Zion UCC (Lehighton) Zion's Stone UCC (Northampton) Zion’s Reformed UCC (Allentown) PENNSYLVANIA SOUTHEAST CONFERENCE Allegheny UCC (Alleghenyville) Armenian Martyrs' Congregational UCC (Havertown) Bern Reformed UCC (Leesport) Calvary Reformed Church (Reading) Calvary UCC (Barto) Christ Church UCC (Norristown) Christ Church UCC (Trumbauersville) Christian Network Outreach UCC (Norristown) Church of the Good Shepherd UCC (Boyertown) Epler’s UCC (Leesport) Faith Reformed UCC (Landingville) First UCC (Quakertown) Friedens UCC (Lenhartsville) Friedens UCC (Sumneytown) Glenside UCC (Glenside) Good Shepherd UCC (Tuckerton) Grace Trinity UCC (Philadelphia) Grace UCC (Alsace) Gulph UCC (Gulph Mills)

Heidelberg UCC (Schwenksville) Huffs Union Church (Alburtis) Immanuel UCC (Shillington) New Goshenhoppen UCC (East Greenville) New Jerusalem UCC (Fleetwood) Pennsburg UCC (Pennsburg) Pennsylvania Southeast Conference Pleasantville UCC (Chalfont) Reformed Church of the Ascension UCC (Jeffersonville) Salem UCC (Doylestown) Salem UCC (Hetzels) Shepherd of the Hills UCC (Bechtelsville) Solomon’s UCC (Bedminster) St. Andrew’s UCC (Perkasie) St. Andrew’s UCC (Reading) St. James’s UCC (Havertown) St. John’s UCC (Hains) St. John’s UCC (Lansdale) St. John’s UCC (Orwigsburg) St. John’s UCC (Phoenixville) St. John’s UCC (Reading) St. John’s UCC (Richlandtown) St. John’s UCC (Schuylkill Haven) St. Mark’s UCC (Cressona) St. Mark’s UCC (Reading) St. Paul’s UCC (Amityville) St. Paul’s UCC (Fleetwood) St. Paul’s UCC (Kutztown) St. Paul’s UCC (Robesonia) St. Paul’s UCC (Sellersville) St. Paul’s UCC (Summer Hill) St. Peter’s UCC (Molltown) St. Peter’s UCC (Orwin) St. Peter’s UCC (Tohickon) St. Stephen’s UCC (Perkasie) St. Thomas UCC (Bernville) Trinity Reformed UCC (Pottstown) Trinity UCC (Mount Penn) Trinity UCC (Pottsville) Wentz's UCC (Lansdale) Wyomissing UCC (Sinking Spring) Zion's Union Church (Maxatawny) Zion’s UCC (Pottstown) Zwingli UCC (Souderton)

Huffs UCC (Alburtis) Kings Daughters of the First Reformed Church (Phillipsburg) Old Zionsville UCC (Old Zions) Palm Schwenkfelder Church (Palm) Presbyterian Parish of Bangor-Roseto Salem UCC (Andreas) Salem UCC (Elizabethville) St. John’s Hill UCC (Boyertown) St. John’s Lutheran (Fogelsville) St. John’s Reformed Church (Sinking Spring) St. John’s UCC (Egg Harbor, NJ) St. Paul's Lutheran Church (Summit Hill) St. Peter’s UCC (Tatamy) Trinity UCC (Telford)

OTHER RELATED ORGANIZATIONS Bethlehem UCC (Glassboro, NJ) Calvary Presbyterian Church (Wyncote) Christ UCC (Conyngham) Ebenezer UCC Women of the Church (New Tripoli) Faith United Church of Christ Mission Team First UCC (Nescopeck) Forks UCC (Stockertown)

Annual Report | MEMORIALS

2015-2016

Gifts were made in memory of the following individuals: Mr. & Mrs. Ralph Albright Ms. Josephine Allen Ms. Esther Arlen Mrs. Cecelia Ayers Ray & Elda Bachman Mrs. Stella S. Bailey Mrs. Elizabeth Balthaser Mr. Lyall F. Barnhardt The Rev. Dr. & Mrs. Gilbert Bartholomew Mrs. Dorothy Bealer Mr. Roy Bean Mr. William H. Beer Jr. Ms. Bertha M. Behr Ms. Margaret Bentz Ms. Edna Berger Ms. Susan Beyerle Ms. Helen B. Bieber The Rev. Wallace J. Bieber Mr. Kenneth T. Bilheimer Mrs. Mary A. Bischof Mrs. Doris Blazosky Mr. Richard S. Blose Ms. Elsie Bogh Mrs. Madeline Bohner Mr. Walter F. Bowen Ms. Lorriane Brader* Mrs. Elizabeth C. Bray Mrs. Margaret M. Brennen Mrs. Doris Brey Mr. Robert C. Bright

Mr. Henry Brumbach Mr. Clarence R. Bryan & Mrs. Pearl A. Bryan Mr. Monroe Buffenmeyer Mrs. Dorothy B. Byrnes Ms. Elizabeth Cambra Mr. Wilbur O. Carthey Ms. Elsie Christman Ms. Ruth K. Cohn Ms. Hazel Collins Ms. Elizabeth M. Cooper Ms. Edna M. Cressman Ms. Amelia Davies Ms. May F. Davis Mr. Rudolph Decker Mr. John L. DeLong Ms. Geraldine Demkee Ms. Dorothy W. DeWalt Ms. Mayme C. Diehl Mr. Richard Dietrich Ms. Marie Dietrich Mr. Andrew Dillaway Mr. George Dilliard Ms. Geraldine DiSilvestro Mrs. Dorothy Dodge Mr. Merrill J. Dodge Mrs. Ella Dohrenburg Mr. Joseph J. Domozik Ms. Esther Drabinski Mrs. Cheryll M. Drury Ms. Elsie Dunlap Mrs. Anna Dzielinski Ms. Maxine Ebeling Mrs. Theresa A. Eberhardt Ms. Mildred B. Eckenroad Ms. Mary P. Eckman Mr. & Mrs. Carl Edwards Mr. George E. Eisenhauer Ms. Mabel Endy Ms. Helen J. Faber Mrs. Ruth Feaster Mrs. Sandra L. Fedorowicz The Rev. Dr. William Fenstermacher Mr. Francis Fink Ms. Lucile Fink Ms. Margaret Fisher Mr. Charles Fletcher Ms. Mary J. Ford Ms. Pauline Ford Mrs. Lucy Francis Mr. Nicolino Galluppi Mr. & Mrs. Fred Gangewer Ms. Mary T. Gehringer Mrs. Elizabeth A. Geiger Mr. Glenn F. George Mr. Raymond George Ms. Mildred Gessner Mrs. Florence M. Glander Mrs. Beatrice A. Glose Ms. Frances M. Gossman

Mr. Carl L. Graeff Mr. Edward Grandy Ms. Sandra Granzow Mr. Paul Griffith Mr. Joseph Gruber Ms. Anna Gurka Mr. & Mrs. Paul P. Haas Mrs. Susan D. Hacker Ms. Sarah Hager Mr. Paul Hall Mr. Kenneth H. Hardenstine Ms. Rose Hare Monroe & Verna Harwick Mr. Wilbur Hasenkamp Ms. Alyce L. Hastings Ms. Dorothy J. Heckenberger Mrs. Annabel Helfrich Ms. Anna M. Heller Mrs. Flossie Heller Ms. Elsie L. Henry Ms. Mary C. Hill Ms. Mary Himmelsbach Ms. Karen Hippert Mr. & Mrs. Willard Hobben Ms. Anna Hock Mr. John R. Hollinger Ms. Mildred Huber Ms. Margeret Hudson Mr. John W. Hulbert Ms. Christine Hull Mrs. Ruth Huyett-Hertzog Ms. Annabelle E. Incledon Ms. Helen Jadick Mrs. Portia J. Johnson Ms. Teresa Kacsur Mrs. Mildred B. Kennedy Ms. Grace King Mrs. Marcia G. Kistler Mr. Murry Knoblauch Ms. Marion Knoebel Ms. Mildred S. Komarnicki Mrs. Carrie Kramer Mrs. Elizabeth Kraponick Ms. Joyce Krick The Rev. Ronald R. Krick Ms. Lynne Kriebel Mr. Michael S. Kucharik Ms. Helen P. Kusmider Mr. Charles Landis Mrs. Anna Marie Lang Ms. Sylvia Lawler Ms. Margaret Lendzinski Mrs. Mary Jane Lentz Mr. & Mrs. Austin Lerch Mr. Arland Lichtenwalner Mr. Theodore N. Lichtenwalner Mr. & Mrs. Warren Loch Mrs. Adella M. Ludwig MacNeal Family Mangialetto Family

* Deceased

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Mr. Joseph Marcin Ms. Viola Marzonello Mr. Elwood L. Matten Mr. Donald F. Melcher Ms. Alice Mengel Ms. Vicki Michener Ms. Barbara J. Milburn Mr. Lewis Milburn Ms. Dorothy M. Miller Mrs. Margaret Miller Mr. & Mrs. Raymond J. L. Miller Ms. Anna E. Mohr Mr. Donald H. Moll Mr. Franklin R. Moyer Ms. Helen Muhaw Mr. Elmer Musselman Mr. Paul Nase Ms. Theresa Oberly The Rev. Kenneth Ohlinger Ms. Helen Ohmacht Mrs. Helen Ortiz Mr. Manuel Ortiz Keith H. Orts Ms. Laura Ott Ms. Matilda Ott Ms. Helen Pearce Mrs. Mary Pearsall Ms. Alma Peters Ms. Dorothy F. Pezoldt Ms. Kathryn Pfeil Ms. Mae Pflieger Mr. Joseph Pokorny Mrs. Betty J. Pollitt The Rev. & Mrs. Clarence R. Rahn Mrs. Alma Rank Mrs. Jeannette B. Reber Ms. Elizabeth Reichard Mr. & Mrs. Wilson Reichard Mr. Roland Reichl Mr. & Mrs. Earl T. Reinsmith Mr. Thomas Reitz Ms. Karen J. Renner Mr. Larry Rentschler The Rev. Bruce Riegel Ms. Sallie Roberts Mr. Paul H. Rogers Mrs. Thelma Rohrbach Mr. Gordon Rose Mrs. Claire S. Roth Ms. Verna Rubright Ms. Doris E. Rummler Mrs. Elizabeth Ruppert Mr. & Mrs. Clifford Sachs Ms. Frances Sackman Mr. Kenneth D. Sallade Mrs. Virginia Sallade The Rev. Richard H. Schaefer Mrs. Lena Scheffler Mr. & Mrs. Edward Scheuerle Ms. Helen Schilling

Ms. Kay Schlaner Mrs. Gertrude Schmoyer Mr. Francis F. Seidel II Mrs. Helen M. Shaffer Mr. Craig Shollenberger Mr. Frank Shunk Mr. Joseph Sidoti Miss Rachel Simmons Mr. Allen R. Smith Ms. S. Eleanor Smith Mrs. Dolores Snover Mr. James Snyder Mr. & Mrs. Russell T. Sowden Mrs. Elaine Spence Mrs. Claire E. Stahley Mr. & Mrs. William Stecker The Rev. Gunther J. Stippich Mrs. Ellen M. Strauss Mr. & Mrs. Franklin M. R. Stuber Mr. Donald E. Swartley Mr. Alexander W. Szulga Mr. Robert D. Taylor Ms. Ethel Tenges Mr. Harvey Thatcher Mr. & Mrs. A. Cooke Thomas Mrs. Beatrice Tress Ms. Ruth Trimble Ms. Helen Trivisano Ms. Norene Walbert Ms. Doris Wenz Ms. Lois Whildin Mrs. Mabel M. Wieand Ms. Edna Wieder Mrs. Marian S. Wilfinger Ms. Catherine Williamson Mr. Arthur R. Winters Jr. Mr. J. Byron Wolbach Mrs. Minerva Wolbach Mr. & Mrs. Paul C. Wolfe Mrs. Mary Woroniak Mrs. Christine Wrigley Ms. Cora Yarborough Mr. Stephen F. Yoo Mr. Vaughn Young Mrs. Ellamae D. Youst Mr. Maynard Zeiner Warren L. & Mildred Ziegenfus Jr. Mrs. Margaret E. Ziegler

HONORARIA

Gifts were made in honor of the following groups and individuals: Ms. Esther Arlen* Mrs. Dolores Boyce Ms. Elizabeth M. Buss Ms. Martha C. Dodge Mrs. Anna Dzielinski Mrs. Merle Erdman Mrs. Lisa B. Fichera

Ms. Barb Gassler Ms. Josephine Glinski Mr. James F. Gregory The Rev. Dr. Grant E. Harrity The Rev. Dr. Grant Harrity's 90th Birthday Ms. Mary Himmelsbach Mrs. Nancy Jaindl Ms. Emilie Joly Mr. Paul F. Kunkel Ms. Lucille Lang Ms. Evelyn Makl Mrs. Barbara Ann Moyer Ms. Margaret Peterson Mrs. Doris Raub Ms. Frances Sackman Ms. Gloria Santoro The Rev. Dorothy E. Shelly Mrs. Carol A. Snow Ms. Gail Whiskeyman The Rev. & Mrs. Richard H. Whitney Mrs. Laura Wolf

We have made every attempt to reflect accurately each gift made during this fiscal year. Due to space restrictions, we are unable to include every donorâ&#x20AC;&#x2122;s name in the printed edition of the annual report. If you do not see your name in this publication, it can be found in the complete online report of gifts at phoebe.org/annualreport2016. If an error has been made, please call 610-794-5132.

* Deceased

With deep appreciation from Phoebe Ministries On behalf of the thousands of individuals we serve, we would like to thank each and every one of our donors for their generosity. The financial contributions listed here and on our website have helped to improve our residentsâ&#x20AC;&#x2122; lives every single day of the past fiscal year and, with your help, will continue to do so for years to come. Thank you for the difference you make.

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| Fall 2016

Calendar |

EVENTS

NOVEMBER 2016

MARCH 2017

15 10:00 a.m.–3:00 p.m. Holiday Craft Bazaar Phoebe Allentown Health Care Center, Moyer Hall Call 610-794-5364 or email jwickel@phoebe.org for more information.

15 8:00 a.m.–4:00 p.m. Phoebe Institute on Aging Spring Conference "The Changing Face of Care: Serving Older Adults in a Dynamic Environment" DeSales University Call 610-794-5150 or email tbrady@phoebe.org for more information

DECEMBER 2016 5 7:00 p.m. Celebration of Life Illumination Ceremony Tree Lighting Ceremony Meadow Glen at Phoebe Richland Call 267-371-4504 or email ssabo@phoebe.org for more information

23 6:00 p.m. Phoebe Institute on Aging Benefit DeSales University Call 610-794-5163 or email mdriscoll@phoebe.org for more information

JOIN US AT THE PHOEBE INSTITUTE ON AGING 2017 SPRING CONFERENCE

The Changing Face of Care: Serving Older Adults in a Dynamic Environment Wednesday, March 15, 2017 8:00 a.m. to 4:00 p.m. DeSales University University Center 2755 Station Avenue Center Valley, PA 18034

Marketing and Institutional Advancement 1925 W. Turner Street Allentown, PA 18104 1-800-453-8814 phoebe.org

“Like” Phoebe Ministries’ Facebook page at facebook.com/phoebeservingseniors. Subscribe to Phoebe Ministries at youtube.com/phoebeservingseniors.

IRA charitable rollover gift is now permanent. contact Institutional Advancement at 610-794-5132. LEARN MORE:

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