Why Transparent Communication is a Must for Leaders Kimberly SpringsteenAbbott
A lack of transparency in workplace communications makes for a highly malfunctioning environment. It fuels rumors and fosters a lack of trust. This affects morale as well as productivity. As employees become disengaged, those who are considered the most valuable assets often head for the door.
Leadership must be brave enough to remain transparent in their communications, whether good or bad. This is a major way to earn their workforce’s trust. This can be achieved not only by celebrating the good news, but by also putting any bad news in the best positive light to help team members process the information.
The higher the level of leadership is, the more important it is to keep communications transparent throughout their organization. Senior leaders set the tone for this. Withholding vital information from directors or mid-level management gives them the impression that it is acceptable for them to hide information from the workforce.
All of this cultivates into a culture of distrust. Misinformation and rumors will run wild in this type of environment. It is not easy for businesses and leaders to be transparent in communicating. However, workers appreciate and respect this type of transparency, even when the news is hard to swallow.
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Kimberly SpringsteenAbbott