PROGRAM ASSUMPTIONS AND OPERATIONAL PROFORMA

Program development was necessary to determine staffi ng requirements and expenses, spatial requirements, operation and maintenance expenses, as well as revenue generation. Input from stakeholders and city staff helped develop the ideal program for the new community center. Below are some assumptions that were applied to several building layouts, along with budgeting as they were being developed.

PROGRAM ASSUMPTIONS

• Several multi-purpose/classroom activity spaces » At least one wood dance fl oor with an attached parent observation area (one way window); this room could also be a meeting room or bridal staging room/rental if available • Multi-purpose/banquet room - capacity: 250 people with round tables, storage, no stage/portable stage • Warming/catering kitchen associated with the banquet room (also able to host cooking classes – counter space) and small kitchen • Gymnasium to accommodate one high school sized basketball court with seating (pull out bleachers), adjustable goals, adjustable curtain between basketball courts, that can also be utilized for: » Volleyball » Pickleball » Badminton » Track above • Administrative Offi ces » One closed offi ce for facility supervisor/center director with visual access to the front counter and cubicals » Shared cubical for two coordinators/assistant center director with access to see/hear the front counter and gym/window

» Support front desk space – registration/reservations/rentals (could be included in the part time staff space) » Shared registration and part time staff space cubical/front counter (3-4 multi station) » Work room/multi-use table or counters/copier/fax etc. » Small break room/kitchen - sink, microwave, fridge – can be off of offi ce/ cubical spaces » Maintenance person workroom • Shared community/non-profi ts/shared space with private consultation/ offi ce included • Storage in every room, utility mop closet/water/in pipe chase • Lobby entrance – sitting area with WIFI for parents to wait, also fi ll out paperwork, etc. • Large vending machine outside of entrance • Teen area – dedicated space, shared multi-purpose rooms (possibly combined with senior center to create a multi-generational center) could also be a game/senior/community room when not used as a teen area • Senior area – dedicated space, shared multi-purpose rooms (possibly combined with teen center to create a multi-generational center) could also be a social/teen/community room when not used as a senior area • Outdoor space – small courtyard, seating, shade, water splash pad/plaza • Large rentable outside space adjacent to banquet facility • Restrooms – indoor only

ASSUMED HOURS OF OPERATION

The following hours of operation are suggested for each of the main program elements of the proposed community center. It is assumed that the center will be open year round and have the following hours of operation:

COMMUNITY CENTER

• 8:00 am – 10:00 pm Monday – Friday • 8:00 am – 8:00 pm Saturday • 9:00 – 2:00 pm Sunday

EVENT CENTER

• 8:00 am – 10:00 pm Monday – Friday • 8:00 am – evening depending on rentable spaces Saturday and Sunday

GYMNASIUM

• 8:00 am – 10:00 pm Monday – Friday • 8:00 am – 8:00 pm Saturday • 9:00 am – 2:00 pm Sunday All closing times of all facilities may be modifi ed based on rentals. STAFFING PLAN ASSUMPTIONS AND ORGANIZATIONAL STRUCTURE

A comprehensive and effi cient staffi ng plan is critical to properly manage all program elements of the community center. Under the direction of the Recreation Services Manager, the following positions will be on-site and administer operations. The following list describes the roles and responsibilities of suggested staff.

Figure 2-1: Organizational Chart

COMMUNITY CENTER SUPERVISOR (FULL TIME EMPLOYEE-FTE)

• Manage and establish standards and policies for: » Facility operations of all aspects of community center » Program coordination with staff » Mechanical systems and coordination with contractor » Maintenance and housekeeping • Develop and manage community center budgets • Manage and establish standards for: » Day-to-day operations » Facility rentals • Develop and manage facility, rental, and budgets Responsibilities to include overseeing all facility usage, rentals, and operations; training, in-service, budget, on-site supervision, oversee all staff scheduling and training, and supervision of facility, rental, and front desk staff.

SPECIAL EVENTS SUPERVISOR (FTE)

This position should be hired prior to adding an event center. The position’s primary focus includes planning and supervising city-sponsored special events, large rental and special events at the event center, and large events in the community center. Other responsibilities would include: • Work with community center supervisor to manage and establish standards and policies for: » Event and rental operations for all aspects of community center, event center, and gymnasium » Event/rental coordination with other program staff » Event/rental setup/breakdown and management • Develop and manage event center budgets • Manage and establish standards for: » Day-to-day event/rental operations » Events » Facility rentals • Develop and manage event and rental budgets Responsibilities to include overseeing all events and rentals operations; training, in-service, budget, on-site supervision during selected events and rentals, oversee all staff scheduling, training, and supervision of event and rental staff.

MAINTENANCE WORKER (FTE)

Responsible for facilities maintenance for the community center and future event center and gymnasium with additional part time assistance. • Responsibilities to include regular routine and annual maintenance, planning for capital projects, facilities projects, contracts • Assist supervisors with: » Maintenance and housekeeping supervision and inspections » Work orders

RECREATION COORDINATORS (3) WITH ROTATING SCHEDULES (FTE)

1 – focused on senior programming at community center

1 – focused on teen programming at community center

1 – focused on special events at city hall/part time at community center

Responsibilities include: • Provide supervisory coverage of community center during all operating hours • Support facilities operations staff, insure facility policies are adhered to, and address participant concerns • Ensure routine responsibilities are completed during operating hours, including facility counts, facility inspections, and opening and closing activities • Support monthly in-service for facilities operations staff • Maintain safety of facility on daily basis, during operating hours including: » Check all areas including activity areas, restrooms, public areas, entrances/exits, and secured areas » Ensure facility operation staff chores are completed and proper rotation is followed » Immediately report any problems or inconsistencies to facilities manager » Lead small training topics CUSTOMER SERVICE / RECREATION STAFF (PART TIME POSITION)

• Provide coverage of community center during all operating hours • Support other facilities operations staff and insure facility policies are adhered to • Address participant concerns • Ensure routine responsibilities are completed during operating hours, including facility counts, facility inspections, and opening and closing activities • Support monthly in-service for facilities operations staff • Provide administrative support, register class participants, rent facilities, etc. • Maintain safety of facility on daily basis, during operating hours including: » Check all areas including activity areas, restrooms, public areas, entrances/exits, and secured areas » Ensure facility operation staff chores are completed and proper rotation is followed » Immediately report any problems or inconsistencies to building supervisors » Participate in regularly scheduled training sessions EVENT/RENTAL OPERATIONS STAFF (PART TIME POSITIONS - TBD)

• Provide coverage of community center, event center, and gymnasium for events and rentals, including setups/breakdowns/event and rental support • Support other facilities operations staff, insure facility policies are adhered to, address participant concerns • Ensure routine responsibilities are completed during events and rentals, including facility counts, facility inspections, and contracted event/rental requests • Maintain safety of facility on a regular basis and during all events/rentals including: » Immediately report any problems or inconsistencies to building supervisors » Participate in regularly scheduled training sessions

OPPORTUNITIES FOR REVENUE GENERATION

Several opportunities for cost recovery and revenue generation were identifi ed, including both possible user and entry fees and also facility rental fees. A summary was broken into the three anticipated development phases including: Phase 1 - Community Center; Phase 2 - Event Center; and Phase 3 - Gymnasium. • Entrance passes and daily admission sales for informal recreation which would include access to wellness classes and drop in gymnasium access. • Structured recreation programs registration fees and daily access fees for: » Basketball leagues » Volleyball leagues » Pickleball » Health and wellness programs » Lifelong learning classes » Special interest programs » Early education/After school programs » Teen center » Senior center • Facility rentals (Community Center - Phase 1) » Community center » Community room » Large multi-purpose space » Small multi-purpose space » Community courtyard » Teen center » Senior center • Facility rentals (Event Center - Phase 2) » Banquet facility » Catering kitchen » Staging area » Large multi-purpose space (dance) » Small multi-purpose space (crafts) » Classroom kitchen » Event courtyard deck » Splash pad/special event space (picnic area) • Facility Rentals (Gymnasium - Phase 3) » Entire gymnasium » One court (dividable) » Indoor running track