CONCIERGE SERVICES BY LACURE
SAMANTHA LORDE
SENIOR DIRECTOR OF RESERVATIONS & GUEST SERVICES
Samantha Lorde is a consummate professional in the world of luxury travel and hospitality. Her unique blend of British Nationality, Canadian Citizenship, and Barbadian Permanent Residency, reflects a rich fusion of cultures and experiences. With the roots of her island heritage tracing back to the 16th century, Samantha’s connection to Barbados’ rich history fuels her enduring love for hospitality.
Drawing from a rich tapestry of experiences in the luxury villa industry, Samantha brings forth a wealth of knowledge from esteemed operators in the UK, Barbados, and a formative tenure with Lacure. During her early years with Lacure, Samantha played a pivotal role in managing clients visiting the island and contributed to global corporate events. This invaluable experience laid the foundation for her unwavering commitment to excellence, setting a gold standard in every endeavour.
Over the past 12 years, Samantha has diversified her portfolio, extending her expertise as a counselor and professional life coach, offering vital support to children and their families. With a consultancy background spanning the travel industry, finance, and the education sectors, Samantha’s profound understanding of client needs, industry dynamics, and effective communication is significant.
Currently pursuing an MBA in Leadership, Mentoring, and Coaching with a prestigious
university in Zurich, Switzerland, Samantha is dedicated to continuous growth and honing her skills.
Returning to Lacure as the Senior Director of Reservations & Guest Services, Samantha stands resolute in the shared vision to elevate the guest experience to unprecedented heights. She is fully committed to upholding Lacure’s reputation as the leading tour operator in luxury travel, renowned for meticulous attention to detail and highly personalized service.
Beyond her professional commitments, Samantha is a proud parent to three children, with two now in adulthood and the youngest on the cusp of adolescence. This fusion of familial love, career excellence, and academic aspirations defines Samantha’s multifaceted approach to life, embodying a synthesis of dedication, sophistication, and heartfelt compassion.
Lacure guests are warmly invited to embrace this journey of luxury and warmth, assured that the Lacure experience is nothing short of exceptional. The Concierge Team eagerly awaits to personally curate your trip of a lifetime.
WHY PARTNER
With Lacure?
EXPERTISE
• 40+ years of personal relationships with suppliers and customers
• Global portfolio with 3,000+ villas in over 100 destinations
• Team with extensive product knowledge
• Carefully curated portfolio of Luxury City Apartments
EXCLUSIVITY
• Highest of discretion protecting your privacy
• Each villa fits with Lacure’s premium standards
• Access to unique and exclusive inventory
EASE
• Thorough policies safety for peace of mind
• Option to provide full staff with villas
• Seamless excursions planned from start to finish
SERVICE & Sensibility
Impeccable Customer Service
Adaptability
Excellent Communication Skill
Problem-Solving Skills
Passion and Enthusiasm
Attention to Detail
Discretion and Confidentiality
Multilingual Capabilities
Lacure’s
CONCIERGE SERVICES
Dedicated Lacure Concierge will be your main point of contact during the planning process. Concierge can assist with:
• Private & Commercial Air
• Airport Transfers
• In-Stay Transportation
• Chef Services
• Restaurant Reservations
• Villa Pre-Stocking
• Additional Villa Staff
• Excursions
• Children’s Equipment
• Travel Insurance
Once plans are finalized, Concierge will send a trip itinerary with all relevant in-stay information and a local contact for the guests while in-stay.
HOTELS
YACHTS
VILLAS
WHAT CLIENTS ARE SAYING
Samantha surpassed expectations in guaranteeing flawless execution of every detail of my client’s St. Barths trip, going the extra mile, even effortlessly organizing a private yacht charter for a spontaneous sailing adventure.
-Travel Advisor | New York
From the moment we arrived, Samantha’s team was attentive, accommodating, and went above and beyond to ensure our every need was met. Their warm demeanor and exceptional attention to detail made our stay unforgettable!
-Client | Dallas
I cannot speak highly enough about Lacure’s concierge. Samantha exceeded my expectations by securing reservations at the most incredible restaurants and organizing a remarkable wine tasting tour. Thanks to the exceptional attentiveness provided, our Italian adventure was a huge success!
-Client | London
ELITE ESCAPES
COURCHEVEL
MARRAKECH
TURKS & CAICOS
ST. BARTHS
MONACO
DUBAI
CAPE TOWN BALI
ANGUILLA
ASPEN
PARIS MIAMI
ST. TROPEZ
PUNTA MITA
COSTA RICA
JACKSON HOLE
SAMANTHA’S FAVORITES
Continue browsing to see Samantha’s handpicked favorite villas all across the globe! Her selection is based on design, location, uniqueness and overall experience her clients have had at the villas!
JACKSON HOLE
JACKSON HOLE
