Esthetician and Clinical Esthetician Program Student Handbook 2022-2023
Esthetician Program Student Handbook 1 2022 2023 Table of Contents Welcome to the Esthetician/Clinical Esthetician Program ......................................................................... 2 Program Faculty and Staff 2 Services for Students .................................................................................................................................... 2 Important Dates 4 Lakeland College Student Rules, Regulations, and Forms and Policies and Procedures ........................... 5 Student Discipline 5 Student Grievance Appeal Process .................................................................................................. 5 Academic Probation and Suspension 5 Esthetician/Clinical Esthetician Program Policies and Academic Regulations ........................................... 6 Outcomes of the Esthetician/Clinical Esthetician Program 6 Attendance Policy ............................................................................................................................ 6 Esthetician Program Dress Regulations 7 Student Conduct ........................................................................................................................................... 8 Classroom 8 Labs .................................................................................................................................................. 8 Attitude 9 Cleaning Duties ................................................................................................................................ 9 Assigned Services 9 Drug and Alcohol Abuse................................................................................................................... 9 Cell Phone, Computer, and Other Messaging Equipment Use 9 Travel in Inclement Weather ......................................................................................................... 10 Academic Honesty 10 FOIP (Freedom of Information and Protection of Privacy) ............................................................ 10 Academic Progress and Evaluation 11 Punctuality ..................................................................................................................................... 11 Learning Plans 11 Course Credit ................................................................................................................................. 11 Withdrawal from the Program 11 Assigned Submission Format ......................................................................................................... 11 Examination Policies and Regulations 11 Grading System .............................................................................................................................. 12 Final Grades 12 Graduation Requirements ............................................................................................................. 13 Dean’s Honour Roll 13 Information Technology ............................................................................................................................. 13 Lakeland College Account Access Information 13 Accessing MyLakeland ................................................................................................................... 14 Printing Services 14
Congratulations on your decision to pursue studies in the Esthetician or Clinical Esthetician program. We wish you success in reaching your goals! This program guide provides important information to all students enrolled in the Esthetician/Clinical Esthetician Program. Students are responsible to read the handbook at the beginning of the semester and be aware of the policies and procedures
Welcome to the Esthetician and Clinical Esthetician Program
Health & Wellness faculty and staff offices are located in BK200. All faculty and staff can be reached by email at firstname.lastname@lakelandcollege.ca
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The Health and Wellness Department faculty and staff welcome you to Lakeland College. We look forward to our educational partnership throughout your journey. We encourage you to seek our assistance and support as well as other College resources in achieving your goals.
. You can also contact the Administrative Assistant at 780.871.5482. Regular office hours are from 8:15 am to 4:30 pm, Monday to Friday. Statutory holidays are observed. Staff Email Janice Aughey, Dean janice.aughey@lakelandcollege.ca Deb Minish, Chair deb.minish@lakelandcollege.ca
Trudy McCall trudy.mccall@lakelandcollege.ca
Tracie Willerton tracie.willerton@lakelandcollege.ca
Services for Students Financial Aid and Awards Students have access to financial aid and awards, bursaries, and scholarships. A complete listing of the awards available at Lakeland College can be found in the College calendar on our website at https://lakelandcollege.ca/current students/financial aid and awards Contact financialaid@lakelandcollege.ca to discuss what types of assistance you might qualify for
Khyler Yockey khyler.yockey@lakelandcollege.ca
Program
Tiffany Skinner, Administrative Assistant tiffany.skinner@lakelandcollege.ca Faculty Email Leanne Lake leanne.lake@lakelandcollege.ca
Faculty and Staff
For help to overcome the challenges currently impacting your mental health so you’re able to have the best experience as a Lakeland College student, you can access these free, confidential services.
Wellness Advisor, Sarah Popil sarah.popil@lakelandcollege.ca or 780 871 5722 Counsellor, Chantel Walker chantel.walker@lakelandcollege.ca or 780 823 8583 Bookstore
To purchase your textbooks and have them sent to you, please call 780 853 8525 or email bookstore@lakelandcollege.ca or visit in person on the Lloydminster campus, Monday to Friday, 8:30am to 4pm. Indigenous Support Services For more information, please contact Rikki at 780 871 5444 or email rikki.ducharme@lakelandcollege.ca. Library
Accessibility Advisor, Tami Smith tami.smith@lakelandcollege.ca Leaner Success Strategist, Karen Harris karren.harris@lakelandcollege.ca
Peer Tutoring Program contact kirstine.bertoia@lakelandcollege.ca
Wellness Advisor and Counsellor
The Commons
Search Hoopla for e books and audiobooks only. Download the Hoopla App or go to hoopladigital.com and set up an account. Magazine/journal articles are also available through a variety of electronic databases available on the library database page.
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The library has a variety of resources, including e books, audiobooks, print books, DVDs, and streaming videos. Students can access and search for these resources by title/author/subject through the Library Catalogue at https://lakelandcollege.ca/current students/libraries
The library is a member of TAL, which means that, as a Lakeland College student, you have access to a number of member libraries, maybe even the one in your town. Librarian, Ben Harrison ben.harrison@lakelandcollege.ca
The Commons offers academic assistance to ALL Lakeland College students at no charge. If you are experiencing difficulty in a course or you would like to raise your GPA even more, visit The Commons (https://lakelandcollege.ca/current students/teaching and learning commons )
September 26, 2022 Last Day to drop courses. Last day to withdraw from college with a full refund.
Esthetician Program Student Handbook 4 2022 2023 Important Dates for 2022-23 Academic Year
February 20, 2023 Family Day, College closed.
December 16, 2022 Last Day of Semester 1
January 4, 2023 Frist day of Winter Term, fees due.
January 24, 2023 Last day to drop semester 2 courses. Last day to withdraw from College with full refund of Semester 2 Fees.
Feb 20 24, 2023 Reading Week for students in most programs.
January 11, 2023 Last day to add courses.
September 14, 2022 Last day to add courses
April 21, 2023 Last day of Semester 2 for most programs. May 26, 2023 Lloydminster Campus Convocation
September 6, 2022 Registration day, fees day
October 10, 2022 Thanksgiving Day, College Closed
November 11 12, 2022 Remembrance Day, College closed
March 20, 2023 Last day to withdraw from semester 2 courses with “W” grade.
TERM
April 7 10, 2023 Easter Break, College closed.
November 10 11, 2022 Fall break for students
September 7, 2022 Classes begin for Fall Term
November 7, 2022 Last day to withdraw from Semester 1 courses with “W” grade.
1
September 30, 2022 National Day for Truth and Reconciliation, College closed.
Dec 18 Jan 3 Christmas Break for Students Dec 24 Jan 3 College closed TERM 2
If not resolved, move on to the Formal Student Grievance and Appeal Process
Please follow this link for Rules, Regulations, and Forms: https://www.lakelandcollege.ca/current students/rules regulations and forms
All students should conduct themselves in accordance with College policies, regulations, and procedures. Apprenticeship students are also subject to the rules and regulations as set out by Alberta’s Apprenticeship and Industry Training department. In cases where student misconduct occurs, discipline will be applied in a manner consistent with the Student Discipline Policy. Consistent application of this policy ensures that students are aware of the range of disciplinary actions that may be applied by the College.
Students who register at Lakeland College agree to abide by the rules and regulations of the institution and are expected to conduct themselves in a forthright and honest manner.
Lakeland College Student Rules, Regulations, and Forms and Policies and Procedures
Students receiving academic or nonacademic disciplinary decision may appeal those decisions that have an adverse personal or academic impact. A copy of the “Student Grievance and Appeal Process 5.58” is also available from Student Services, the Students’ Association, or the Department Chair.
Student Discipline (Policy and Procedure 5.57)
Appeal Process for Academic and Non Academic Issues
Decision is given to student within one working day
Academic Probation and Suspension (Policy and Procedure 5.63, 5.78)
Student Grievance Appeal Process (Policy and Procedure 5.58)
students/student policies and procedures
Discuss with Instructor and/or Chair or Registrar within five working days
Please follow this link for Policies and Procedures: https://www.lakelandcollege.ca/current
Lakeland College students must satisfy minimum standards of academic performance and adhere to standards for behaviour and attendance. Probation is a method of alerting students that they are not meeting these standards and that improvement is necessary. Students who do not meet the conditions of their probation or do not have a satisfactory GPA, may be suspended from the College. (Students may also be suspended or put on probation for non academic reasons.)
Students who have concerns about their academic performance are encouraged to speak to their instructors, the Academic Advisor, or Department Chair and to use the resources available such as tutorials, peer tutoring, or the Learning Commons. To avoid academic penalty, students should officially withdraw themselves from courses within the stated time frame.
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Attendance Policy
Esthetician Program Policies and Academic Regulations
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Further absences beyond 25 hours will result in academic probation in the program.
Students must attend all theory and labs for the total allotted time.
If absent from a theory class, the student is required to phone the instructor or the office at 780.871.5482
Failure to notify absence from an examination will result in a zero exam grade. A medical certificate is required if absent from examinations. Without this certificate, students will write a supplementary exam, and only receive a mark of a minimum pass. Students under government specific funding must attend in order to qualify for funding. Vacations need to be taken when classes and labs are not in session Holidays will not be taken during
At the completion of the Esthetician/Clinical Esthetician Program, you will be able to:
Take legal, ethical, and moral responsibility and accountability for your own actions.
Absences following probation will result in suspension from the program.
Esthetician/Clinical
The following policies are in effect in the Esthetician and Clinical Esthetician Program. Outcomes of the Esthetician and Clinical Esthetician Program
A student is required to attend all classes, laboratory times (open salon), and examinations. Absence for any reason does not relieve a student of the responsibility of completing course work and assignments to the satisfaction of the instructor. In accordance with Lakeland College Policy, if an esthetician student is absent for 25 hours for any portion of the program (theory or lab/open salon classes), the instructors will fill out an absence report and forward it to the program Chair for appropriate follow up action. Unexcused or unreported absences may be cause for dismissal from the program.
A student will receive a verbal warning for the first absence; a student will receive a written warning for the second absence; after the third absence the student will be placed on a learning plan.
Use communication skills to develop and maintain effective interpersonal relationships with individuals and groups and to impart pertinent client information.
Demonstrate a clear understanding of the role of the Esthetician by adhering to professional and agency scope of practice, and standards of conduct as defined by relevant legislation, the professional association, and the employing agency.
If absent from a lab class, the student is required to call the supervising instructor.
PRIOR TO CLASS TIMES.
Use the theory and lab components to provide safe and competent care to clients of all ages in a variety of settings.
Esthetician Program Dress Regulations Dress regulations require students to wear black scrubs, black socks, and black closed toe shoes. Dress regulations are a requirement in the lab. Clothes must be neat and tidy at all times. Students will be sent home if dressed inappropriately. Clothes must be clean, wrinkle free, and in good condition or repair.
Personal Hygiene and Grooming Nails must be clean and trimmed. Nail polish worn must be in good repair. Overall personal hygiene and control of body odors must be practiced. Hair must be clean, controlled, off the face, and in no way compromise client safety. Beards and moustaches must be clean and neatly trimmed or the face must be cleanly shaven. Failing to comply will result in being sent home, marked absent with no quotas for that day. Students are expected to wear make up and have hair styled as appropriate for the Esthetics Industry. Hands must be washed before and after each service. Jewelry No rings during labs are permitted. Bracelets must not be worn (Medic Alert bracelets are an exception). A small, fitted watch is acceptable.
Lab—Clothing Accessories Plain black sweaters or warm up jackets/lab coats may be worn over scrubs but must be removed prior to giving direct client care. No sweatshirts or hoodies are allowed. No sweaters with logos are allowed. Lakeland College scrubs will be available through the bookstore. These scrubs must be worn during all lab, open spa, or outside, public activities where students will be completing esthetic services as a student representative of Lakeland College (i.e., Bridal Shows, Fashion Shows, Open House, etc). These scrubs identify you as a student and someone who will be performing esthetics services as well as practicing the correct ethics and customer service behavior appropriate for a student and ambassador of Lakeland College. Footwear Shoes must be predominately black, clean, and in good repair. Shoes should have: non slip, quiet soles and heels; flat or medium height walking heels; closed toes during labs.
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Violation of any of the above will result in:
You are required to: Be punctual for class – note that time missed will accumulate towards 10% absence. Prepare for classes by working through the learning activities to be covered in class before the class. Prepare for classes by noting any information that you were unable to find or that needs to be clarified. Seek clarification as needed from the instructor. Participate in class discussions. Be attentive and respectful of the opinions of others. Attend all classes. If you are absent from class, it is your responsibility to pick up handouts and/or review videos that you have missed. Cell phones are not permitted in the class or lab. Labs All labs are compulsory. You are required to: Attend all labs and be punctual (15 minutes early). Provide a medical certificate if you have to miss a lab session. Call and notify staff of your absence from the lab session prior to scheduled lab time. Come prepared for all skill labs. Dress according to the dress policy (wear black scrubs; wear closed toe shoes; no running shoes allowed). Be prepared for all assignments. Perform only those skills that have been taught in the labs and are allowed by the spa. Seek out instructor supervision if performing a skill for the first time in the spa area or for help as needed. Perform independently only those skills that have been assessed by the instructor and for which the instructor has given you permission to perform independently. Report appropriately to the instructor. For health reasons do not sit or lie on the beds unless participating in demonstrations or practice. Put away equipment and supplies and clean the work area used following the practice of Esthetician skills. Have an instructor present or permission of an instructor to be allowed in the lab. Wear a mask if you are ill.
1. a verbal warning; then 2. written warning; then 3. a learning plan.
Student Conduct Classroom
Esthetician Program Student Handbook 9 2022 2023 Students cannot refuse clients. If late for lab, you will be assigned cleaning duties for the duration. No quotas will be earned. Attitude Treat supervisors, clients, and fellow students with respect. Students cannot refuse clients. Students will be required to perform specific services either for clients or classmates. Students must not refuse a service or they will be dismissed from class and marked absent.
The jobs will consist of daily and ongoing cleaning, laundry, and dispensary duties. Cleaning duties will be done after each service or at the end of each day. Assigned Services
Cleaning Duties
Students are not to be under the influence of illicit drugs or alcoholic beverages during classes or lab skills time. Students will not be permitted to work on clients if they show obvious signs of alcohol or illicit drug use within a 24 hour period. Penalties of suspension or expulsion may be issued if this regulation is not adhered to.
Students will be assigned cleaning duties to grow their knowledge of a working day spa.
Zero tolerance for theft or vandalism to spa property. Demonstrate a positive attitude; operate as a team member. Maintain a success oriented attitude. Demonstrate characteristics of self motivation.
The use of cell phones, blackberries, and other messaging equipment is prohibited in the classroom,
Every student will contribute to keeping the lab safe and clean.
All services must be performed under the supervision of an instructor. All work must be evaluated by an instructor. Drug and Alcohol Abuse
To provide an opportunity for students to practice proper decorum and courtesy in the workplace, and to prevent distractions in the classroom, Lakeland College enforces the following policy to restrict the use of cell phones, computers, and other messaging machines:
Cell Phone, Computer, and Other Messaging Equipment Use
Cleaning duties will allow students the opportunity to learn how to operate a successful and well maintained spa.
Only involve yourself in professional conversation while in the spa. Save your personal conversation for outside the classroom/lab/spa Be respectful and profession when there is a client in the classroom/lab/spa Remember this is a working spa you are training in and your attitude reflects the spa as well as Lakeland College.
Safety and cleanliness standards will be adhered to at all times.
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Permission to use any electronic device for video or audio recording must be sought for the instructor of the course for privacy reasons.
Absences due to weather and road conditions will be reviewed by the instructor. Students should use discretion and can call the department or check the Lakeland Facebook page (Lakeland College Canada) to check if classes have been cancelled.
Academic Honesty
Students will keep messaging equipment turned off and in their backpacks/book bags in the classroom and exam rooms.
Travel in Inclement Weather
Students who are caught with message machines in a test situation will be given a “0” grade on the exam or course if it is a repeat offense.
You have the option of making other arrangements with the instructor if you do NOT want marks/assignments/exams returned in this manner. It is the student’s responsibility to complete the “Student Marks/Assignments Consent Form” and arrange with each instructor for an alternate method to return marks/assignments/exams.
On subsequent violations, the student may be removed from the course and will receive an RW (Required to Withdraw), a failing grade, in the course.
Any student who violates this policy may have his or her phone or other messaging equipment confiscated.
It is expected that each student honour the principles of truth and honesty in all academic matters. Dishonesty in academic matters includes cheating and indirect aiding and abetting to do so. Students misrepresenting their work and not citing or giving credit to the original author may be subject to disciplinary actions. Plagiarism is the taking and using of other people’s ideas, thoughts, pictures, writings, inventions etc. as your own. Paraphrasing is putting ideas into your own words without changing the author’s intention. Cheating or plagiarism in any form is unacceptable. Departments will ensure that students are informed of the College’s stance on academic integrity as a regular part of the orientation process.
Students will restrict their computer work to only authorized use in the classroom and exam rooms.
Marked exams and assignments will be returned to students during class time. Marks may be placed on the back page at the discretion of the instructor. If the course is online, your marks may be published online. Instructors may post final or interim mark for courses by randomized student I.D. numbers at a specified location.
FOIP Procedures for Handling of Student Marks/Assignments/Exams
Authorized use is dictated by coursework and instructor guidance. Unauthorized use includes checking email messages, playing games, blogging, and opening software that is not required at the time for the class or the exam.
Disciplinary Action:
Academic Progress and Evaluation
Several courses contain written assignments or group projects. The outline for each course identifies the assignments and the mark allocation towards the final course grade.
Students may be asked to redo assignments if the format is unacceptable to the instructor.
The first time a student is late for either a classroom lecture or lab, a written warning will be given. The second time a student is late, a learning plan will be done. The third time a student is late for a lecture or lab, probation or possible suspension will result.
Learning Plans
If you are having difficulty meeting the identified course goals or the practical performance objectives, you may be asked to participate in a case conference with your instructor. A learning contract called a Learning Plan is initiated. This action plan is a supportive tool to assist students in dealing with identified problems. This plan includes: identified problems; a specific action plan required to overcome the problem; a time frame for the problem to be resolved and evaluated Course Credit
To obtain credit for a course, you must satisfactorily complete all course requirements. This includes all the examinations, assignments, and lab skills. Course credit will not be given for only parts of a course.
Penalties will be assessed against any assignments which do not adhere to the instructor’s format. The amount of penalty will be at the discretion of the individual instructor.
Withdrawal from the Program
If you have not met the passing grade for a theory/lab course, you will be withdrawn from the program. Assignment Submission Format
Punctuality
Assignment/project due dates will be announced by the instructor. If you are unable to submit the assignment on the due date, you must request an extension. Late assignments will be penalized 10% per day at the discretion of the instructor. If you do not hand in an assignment, you will receive a grade of zero. If all assignments are not complete, a zero grade in that course may be issued. Instructors may have specific requirements regarding assignments; please follow specified criteria.
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A final examination is held in each course unless otherwise stated in the official course outline. During an exam, students are expected to follow these department rules:
Examination Policies and Regulations
Do not touch the exam or exam papers until instructed to do so.
You may communicate only with the instructor. Copying or exchanging materials between students is not allowed.
You may not leave the room during the examination period without permission of the instructor.
Only one unmarked water bottle will be permitted—no food unless permission is given by the instructor.
Any student may be asked to leave before completing the exam if suspected by the instructor of dishonesty in the exam.
Violation of any of the above rules will lead to expulsion from the exam, with a mark of zero on that exam, and possible expulsion from the College.
Only books and resources that are permitted by the instructor are allowed in the exam room.
Scheduled dates and times for all exams will be adhered to.
Failure to attend a scheduled exam without a legitimate excuse will result in a zero grade. examinations are retained by the College for a period of one year.
Final
The Lakeland College Esthetician Department uses one grading strip. Final marks will be submitted to the Office of the Registrar by your instructor in the form of a Letter Grade. This grade will be assigned according to your achievement in a course. Each letter grade has a numeric value. The GPA is the weighted average of grades over a specific time period, calculated by dividing the sum of the grade points by the sum of the weights of the graded courses.
Esthetician/Clinical Esthetician Program Percent Grade Conversion Final Grades Final grades are typically posted in the week following the end of the semester. Students may view their final marks on line by accessing their “MyLakeland” accounts. LETTER F D D+ C C C+ B B B+ A A A+ % 0 49 50 52 53 56 57 59 60 64 65 69 70 74 75 79 80 84 85 89 90 94 10095 POINTS 0.00 1.00 1.30 1.70 2.00 2.30 2.70 3.00 3.30 3.70 4.00 4.00 Fail Minimal Pass Satisfactory Good Excellent
Grading System
Once you complete the exam and leave the room, you are not permitted to re enter the room until all other students are finished the exam.
Items not allowed in examination area are: backpacks, jackets, hats, pencil cases and electronic devices (including cell phones, laptops, calculators, iPads, etc.) unless authorized by your instructor, Students are to leave these items at the front of the examination room at their own risk.
No student will be allowed into the exam room more than 30 minutes after the exam has begun, without acceptable and legitimate reason for the lateness.
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Dean’s Honour Roll
A student must achieve a cumulative grade point average (GPA) of 2.0 in order to graduate. A student must fill out an Application to Graduate in order to graduate. Even if you do not attend convocation ceremonies, you must complete the form.
When you log in the first time, the system will prompt you to change your password. Your has the
IT (Information Technology) is located in Room 2067 beside the Library on the Lloydminster campus to assist you Monday to Friday 8:15 am to 4:30 pm.
Graduation Requirements
After your first successful log in, you will be required to set up MFA (Multifactor authentication) and self serve password reset to secure your account and allow you to reset your password on your own
Student ID 50001234’s password would be LLC!1234
Your Lakeland College EDU account is how you gain access to your Lakeland email account, onsite WIFI access, D2L course material, and free Microsoft Office software. The account will be yourfirstname.lastname@edu.lakelandcollege.ca
The password will be LLC!1234 (the last 4 digits will be the last 4 digits of your unique student ID Example:number)
password
following requirements: Minimum 7 characters Capital letter Special character (@!#$%^&*) Neither your first nor last name
Full time students who achieve a GPA of 3.50 and above at the end of a term will be recognized by the Dean of the academic school and will have their name published on the "Dean's Honor Roll" which will be displayed by each school. Students must have a 60% course load to be eligible. This is truly an honor!
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Information Technology
Remember to bring your student ID card with you when coming for assistance. We require photo identifications to make changes to student accounts.
Lakeland College Account Access Information
If students have difficulty activating their account or have forgotten the password, they should email the Help Desk at myLChelp@lakelandcollege.ca
You start the year with $5 in printing credits on your account. You may use these when printing from the computer labs and library computers. Additional credits may be purchased from the bookstore. These credits are non refundable so be sure not to buy too many at a time.
Printing Services
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Accessing MyLakeland Lakeland students can access their student records online to verify enrolment in classes, pay tuition and residence fees with a credit card, check grades, and update personal information in real time and on their own time with the launch of the self serve portal, MyLakeland. Access it at https://www.lakelandcollege.ca/current students/my lakeland?_mid_=66957
After this is complete, you will now have access to Lakeland computers and WIFI (LLC BYOD)with your username and selected password. Once you set a unique password and set up MFA, you will have access to Lakeland Learning platforms, D2L and Microsoft Teams.