OUR COUNCIL GOVERNANCE
WORKFORCE
Our key business activities involve our City Works department and our Property and Business Development department. City Works is our civil engineering, construction and maintenance arm. Property and Business Development oversees Council’s property portfolio and the management of our five Holiday Parks.
Lake Macquarie City Council has 13 elected Councillors including the Mayor, who is popularly elected. The city is divided into three wards, North, East and West. Each ward is represented by four Councillors.
We employ more than 1300 people who work across diverse professional fields to deliver the breadth and quality of services we offer our community.
FACILITIES
Our Mayor and Councillors have held office since 19 September 2016. Council elections are normally held every four years. All local government elections across NSW have been postponed to 4 December 2021 in response to COVID-19.
Our employees work under the guidance of a clear set of organisational values: shaping our future, leading at all levels and working together. Read about our workforce on pages 94-97.
SERVICE DELIVERY Read about our Councillors and organisational structure on pages 76-93.
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BUSINESS ACTIVITIES
LAKE MACQUARIE CITY COUNCIL
We operate under a Customer Charter that sets out our commitment to our community and the service they can expect from their Council. Flowing from this commitment is a set of service standards that establishes timeframes for delivery of a range of services, along with response times in relation to customer requests.
Council delivers services throughout the city. Our City Administrative Centre in Speers Point includes our Customer Service Centre and the Council Chamber, where formal meetings of our elected Council are held. Other key facilities for our operations include our Works Depot in Boolaroo, Lake Mac Libraries, Lake Mac Swim Centres, Museum of Art and Culture (MAC), Warners Bay and Rathmines theatres, The Swansea Centre, Awaba Waste Management Facility and Lake Macquarie Landcare Resource Centre in Teralba. In addition to Council’s own operating facilities, we provide a wealth of facilities for the community.
