Derby’s Riverside car park to close

through customer surveys.

When customers book their cruise, they are now able to book their parking at Q-Park through the cruise operator. When booking they enter their number plate and make payment.

Upon arrival the customers

Number Plates are read by the camera and the barrier opens automatically. They are then directed via clear signage to park in the cruise parking area.

Once parked, the Cruise Terminal team greet the customers with luggage vans and passenger minibuses to take them directly from inside the car park to the Terminal to check in.

On return customers are transported back to their vehicle where they exit the parking facility via their number plate to allow them to start their journey home.

John Denton, head of commercial at Q-Park, said: “We are delighted to be able to welcome cruise passengers in Liverpool into our safe and secure facilities. We fully understand that travelling both to and from your holiday can be a stressful time, we believe our seamless operation can delight customers on both their departure and return.”

14 Park Marks for Malvern Hills

Fourteen car parks operated by Malvern Hills District Council in Worcestershire have attained Park Mark status under the Safer Parking Scheme.

Cllr Peter Whatley, portfolio holder for resources, said: “We are delighted to have been awarded the Park Mark Award. We strive to provide a safe and clean environment for residents and visitors to park their cars.

District Council has achieved the Park Mark award for these 14 car parks, demonstrating its hard work and commitment to providing a safe environment for users.”

Jackie Godfrey-Hunt

A shopping centre car park in Derby is closing because falling usage and the uneconomic cost of refurbishment.

The Riverside multi-storey in The Cock Pitt will no longer be accessible to drivers from 26 April.

The 832-space car park is located near the city’s bus station and had been popular with Derby County football supporters on matchdays.

However, shopping centre operator Derbion said: “Over the past few years, the Riverside car park has been used less frequently by our customers.

“The building also requires significant investment, challenging its financial viability. We will continue to offer a substantial number of parking spaces for customers across our three remaining car parks.”

Derbion said the Centre, Basement and Bradshaw Way car parks provide over 2,700 spaces. It stated: “Over the past two years we have continued to invest in our car parking offer to bring additional benefits to customers, including the introduction of our cashless and ticketless parking system, offering a smooth customer journey with the ability to pay online, at the barrier or at pay machines, and additional electric vehicle charging points.”

“It is testament to our civil enforcement officers, property and cleansing teams who work hard to ensure standards are maintained. The award is a well-deserved recognition of our ongoing commitment to keeping people safe.”

Matthew Robinson, British Parking Association area manager said: “Malvern Hills

Designing Out Crime officer at West Mercia Police, said: “It has been a pleasure working with Malvern Hills District Council to award Park Mark accreditation for these car parks. Park Mark accreditation clearly demonstrates these sites are effectively managed, maintained, and have been properly assessed for crime reduction. This scheme is a fine example of partnership working between West Mercia Police and the local council which will reduce the fear of crime for all users.”