October November 2013 Green for Life Trade Show Guide by Landscape Alberta

A Landscape Alberta Nursery Trades Association member publication

October/November 2013 Vol. 1, No. 5

The Green Industry Show & Conference

November 14 & 15, 2013 Edmonton Expo Centre at Northlands

Industry-leading workshops for landscape, turf, tree, greenhouse, nursery and garden centre professionals

Plus an exceptional 240 booth trade show!

GFL OctNov GISC Pg 1-28_GFL OctNov GISC Issue 12/09/2013 10:30 AM Page 2

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Calendar of Events

MANAGING EDITOR Nigel Bowles LAYOUT & PRODUCTION Kyla McKechnie EDITOR Marnie Main ADVERTISING Erynn Watson Landscape Alberta Green for Life is a professional publication for the landscape horticultural trade in Alberta. Editorial and Advertising Landscape Alberta 200, 10331 - 178 Street NW Edmonton, AB T5S 1R5 P: 780-489-1991 F: 780-444-2152 admin@landscape-alberta.com www.landscape-alberta.com Landscape Alberta does not assume responsibility for and does not endorse the contents of any advertisements herein. All representations or warranties made are those of the advertiser and not the publication. Views expressed herein are those of the authors and do not necessarily reﬂect the views and opinions of Landscape Alberta or its members. Material may not be reprinted from this magazine without the consent of Landscape Alberta. ISSN No: 1929-7114 (print) ISSN N0: 1929-7122 (online)

Landscape Alberta Executive Committee President - Vacant

1st Vice President - Chris Brown CRS Brown Landscape Services Ltd.

2nd Vice President - Dave Montgomery Green Oasis Services Inc. Treasurer - Arnold van de Ligt Manderley Turf Products Inc.

Past President - Gerard Fournier For Trees Company Ltd. Landscape Alberta Staﬀ

Nigel Bowles, Executive Director nigel.bowles@landscape-alberta.com

Marnie Main, Member Services Director member.services@landscape-alberta.com

October 7 – 9, 2013 ISA Prairie Chapter Conference Ramada Conference Centre 11834 Kingsway Ave, Edmonton, AB oﬃce@isaprairie.com

October 18, 2013 Landscape Alberta/Landscape Saskatchewan Landscape Awards Entry Deadline For information, email admin@landscape-alberta.com October 23 – 24, 2013 Landscape Ontario’s Garden & Floral Expo Toronto Congress Centre, Toronto, ON www.loexpo.ca November 9 -10, 2013 Pesticide Applicator Recertiﬁcation www.oldscollege.ca/ce 1-800-661-6537 ext. 4677

November 14 – 15, 2013 Green Industry Show & Conference Edmonton EXPO Centre at Northlands www.greenindustryshow.com

November 18 – 20, 2013 Hort East 2013 Moncton Coliseum Complex, Moncton, NB www.horteast.ns.ca

Table of Contents

Green Industry Show & Conference Pages 4 - 31 General Information .................................. 4 Trade show Floor Plan ............................... 6 Exhibitor Proﬁles ...................................... 7 Conference Session-at-a-Glance ............... 22 Workshop Descriptions ............................. 24 General Sessions ....................................... 30 Conference Fees ....................................... 31

Pages 32 -50 Green for Life Magazine Section Industry News ........................................... 32 Articles ..................................................... 36 - 50 On the Cover: 2012 Green Industry Show Edmonton Expo Centre at Northlands Photo Credit: Nigel Bowles

Erynn Watson, Member Services Assistant erynn.watson@landscape-alberta.com Valerie Stobbe, Trade Show Coordinator valerie.stobbe@landscape-alberta.com

Kyla McKechnie, Administrative Assistant admin@landscape-alberta.com Cheryl Teo, Bookkeeper accounting@landscape-alberta.com

Green for Life October/November 2013 I 3

2013 Green Industry Show & Conference General Information The Green Industry Show

Alberta’s #1 tradeshow for landscape, turf, tree, greenhouse, nursery and garden centre professionals

Enter to win one of three GPS devices!

Trade Show Hours

Pick up a trade show Passport, visit all participating exhibitors and enter the draw.

Friday, November 15 10:30 am - 3:30 pm

Device shown is for illustration purposes only.

Thursday, November 14 10:30 am - 4:30 pm

Admission to trade show is $10.00 per person and valid for both days.

Passports available at Registration desk or the Landscape Booth 140. Details and entry rules online:

www.greenindustryshow.com

1/2 price with online coupon - visit www.greenindustryshow.com

Landscape Alberta Nursery Growers Group

Trade show admission is included with all conference registrations

Wednesday, November 13, 2013 7:00 pm Coast Edmonton Plaza Hotel

Hotel Information

The Coast Edmonton Plaza Hotel

10155 - 105 Street NW, Edmonton, AB

Rates from: $139.00 Comfort Room $149.00 Superior Room $169.00 Suites

Annual Live & Silent Auction in support of plant research

Hot hors d’oeurves, carving station and cash bar Everyone welcome - this event is free to attend! Reception Sponsor:

Taxes not included. Based on single occupancy. Includes full

hot breakfast and parking for registered guests. 1/2 block North of Light Rail Transit - 18 minutes on train to Expo Centre, 15 minutes by car.

Reservations: Toll Free: 1-800-663-1144 Online: www.coastpromos.com/e20 Group Code: CEP-GFC11846

Cut-off for room rate: Friday, October 11, 2013

Rooms and rates are only guaranteed up to the cut-off date shown. 4 I Green for Life October/November 2013

EXAMS

Thursday, November 14, 2013 1:00 pm Written exam opportunity for:

Landscape Industry Certified Manager (CLP) Landscape Industry Certified Technician (CLT) Landscape Industry Certified Designer (CLD)

Call Laura Brinton to register: 1-888-446-3499

Green for Life October/November 2013 I 5

2013 Green Industry Show Floor Plan

Landscape Alberta

Sitting Area

ENTRANCE

6 I Green for Life October/November 2013

Exhibitor Profiles

4-Way Equipment Rentals 321, 323, 420, 422 Shelley Henschel 8430 - 24 Street, Edmonton, AB T6P 1X8 Tel: (780) 464-4929 Fax: (780) 417-4929 Email: 4-way@4-way.com Website: www.4-way.com Rent or purchase skid steer/articulating/all wheel steer loaders, excavators, gantry cranes, compaction equipment, lawn/garden equipment, lighting and heating equipment for all your landscaping and horticultural needs!

A.M.A. Plastics Ltd. 212 Connie Bradt 1367 Oxford Avenue, Kingsville, ON N9Y 2S8 Tel: (519) 322-1397 Fax: (519) 322-1358 Toll Free: 1-800-338-1136 Email: ama@amaplas.com Website: www.amaplas.com Ellepots by A.M.A., growing containers, growing media, seedling equipment, hydroponic supplies, Al's Flower Pouch. ADVANCE Nursery Co. Ltd. 206 Garfield Marshall / Fred Elsaesser Box 1649, Grand Forks, BC V0H 1H0 Tel: (250) 442-5291 Fax: (250) 442-2030 Email: advance@aoco.ca Growers of high quality hardy deciduous shade, fruit and ornamental trees for the cold regions of Canada.

Alberta Agriculture & Rural Development 132 Robert Spencer Postal Bag 600 (4705-79 Ave), Stettler, AB T0C 2L0 Tel: (403) 742-7901 Fax: (403) 742-7527 Toll Free: 310-FARM (3276) Email: duke@gov.ab.ca Website: www.argiculture.alberta.ca Presentation of information on government programs, initiatives, resources, etc.

Alberta Greenhouse Growers Association 637 Michiel Verheul 200, 10331 - 178 Street, Edmonton, AB T5S 1R5 Tel: (780) 489-1991 Fax: (780) 444-2152 Toll Free: 1-800-378-3198 Email: member_services@agga.ca Website: www.agga.ca The Alberta Greenhouse Growers Association is a nonprofit organization. The Association provides support to our members through educational workshops, represents members to all levels of government and endeavours to raise the profile of the greenhouse industry in Alberta.

Aris Horticultural Services - Canada 713 Terry Berger Box 370 - 268 Seacliff Drive Leamington, ON N8H 3W3 Tel: (519) 326-6121 Fax: (519) 326-1405 Email: terry.berger@arishort.com Website: www.arishort.com Sales Rep: 425-330-7660. Offerings: Unrooted cuttings, plugs, rooted liners, dormant liners, and prefinished plants of: perennials, herbs, annuals mums, Easter lilies, hydrangeas, florist azalea Tradewind hibiscus, mandevilla and other tropicals.

Apple Creek Propagators 330 John Driedger 260 Kings Row Road, Bonners Ferry, ID 83805 Tel: (208) 267-5305 Fax: (208) 267-8757 Email: info@acpropagators.com Website: www.applecreekpropagators.com Producers of hardy bare-root ornamentals & shade trees, B&B and contained deciduous and conifers.

Attachments and More Inc. 315, 317 D. Chuck Holowaychuk 12840 - 149 Street, Edmonton, AB T5V 1A4 Tel: (780) 488-2566 Fax: (780) 488-2566 Email: attachmentsandmore@gmail.com Website: www.attachmentsandmore.com Dealer for AVANT compact wheel loaders. Specializing in skid steer, wheel loader, excavator, grader and dozer attachments, 3 point attachments, power wheel barrows, etc. Rentals, sales, service, used equipment and consignments.

Apex Compact Tractor Solutions Ltd. 738, 740 Marcel Hammond 2916 - 50 Avenue, Lloydminster, AB T9V 2S5 Tel: (780) 870-7999 Fax: (780) 875-1324 Email: marcel.hammond@apexcts.ca Website: www.apexcts.ca We carry a line of small commercial grade landscape/golf tractors with attachments. Available with gas, diesel or propane power. We offer year round versatility for virtually any situation you may encounter.

Atlasta Tree Nursery 311 Jonathan Klinck 50060 Yale Road East, Chilliwack, BC V4Z 0B3 Tel: (604) 794-3033 Fax: (604) 794-3058 Email: atlasta@shaw.ca Website: www.atlasta.ca Weâ&#x20AC;&#x2122;ve been supplying the Prairie hort industry with quality, bareroot fruit and ornamental trees and shrubs for over 17 years. Being a small, low-profile, efficient grower, we offer excellent value pricing. We have a limited, but expanding, container selection.

Alberta Agriculture & Rural Development 134 Belinda Choban 17507 Fort Road NW, Edmonton, AB T5Y 6H3 Tel: (780) 415-2304 Fax: (403) 422-6096 Toll Free: 310-0000 Email: belinda.choban@gov.ab.ca Website: www.agric.gov.ab.ca Alberta Agriculture & Rural Development has started a new initiative aimed at developing environmental management techniques to significantly reduce use of energy, water, waste and/or materials for greenhouse operations. Visit our booth and become aware of practices that will enable you to meet the demands for a reduced footprint, while enhancing your productivity improvements, profits.

Alberta Apprenticeship 136 Fred Hill 7th Flr, 10030 - 107 Street, Edmonton, AB T5J 4X7 Tel: (780) 427-8517 Fax: (780) 422-3734 Email: fred.s.hill@gov.ab.ca Website: www.tradesecrets.alberta.ca Providing details on the Landscape Gardener Apprenticeship program.

Green for Life October/November 2013 I 7

Exhibitor Profiles

Aubin Nurseries Ltd. 605, 607 Gerry Aubin Box 1089, Carman, MB R0G 0J0 Tel: (204) 745-6703 Fax: (204) 745-6838 Toll Free: 1-866-745-6703 Email: gerry@aubinnurseries.ca Website: www.aubinnurseries.ca Offering a unique and essential range of nursery stock to meet your garden centre and landscape demands that includes bareroot and container products for the northern climate. Providing weekly delivery service from April to October. Bailey Nurseries Inc. 410 Bill Sutton 1325 Bailey Road, St. Paul, MN 55119 Tel: (406) 844-2067 Fax: (406) 844-2269 Toll Free: 1-800-563-3700 Email: bill.sutton@baileynurseries.com Website: www.baileynurseries.com Bailey Nurseries is a wholesale grower of trees, shrubs, roses, evergreens, vines, fruits, perennials, rooted cuttings and seedling liners. We specialize in the growth and distribution of bareroot and container grown deciduous plant material.

Ball Horticultural Company 300, 302 Geoff Wood 100 Eastcott Drive, St. Albert, AB T8N 7G5 Tel: (780) 418-1769 Fax: (780) 418-7138 Toll Free: 1-800-879-BALL Email: gwood@ballhort.com Website: www.ballhort.com Ball Horticultural Company is a leading wholesale distributor in North America. This family-owned company supplies professional greenhouse growers with quality seed and cuttings, an extensive selection of premium plugs and plants, plus a line of highperformance growing equipment and supplies. For more information, visit www.ballhort.com.

Bigfoot Enterprises 310, 312 Randy & Linda Sturko #7 - 54106 RR 275, Spruce Grove, AB T7X 3V3 Tel: (780) 289-3668 Fax: (780) 968-1919 Email: bigfootenterprises@telusmail.net Website: www.bigfootenterprises.ca Doing business the old fashioned way! Customers are friends, friends are customers. For your attachment requirements we buy direct from manufacturers to offer our customers affordable pricing on top quality skid steer, excavator, wheel loader and compact tractor attachments.

Blue Grass Sod Farms & Nursery 114 Debbie LeFeuvre / Bruce McEwen Box 11, Site 2, RR 1, Red Deer, AB T4N 5E1 Tel: (403) 347-7211 Fax: (403) 342-7488 Email: bluesod@xplornet.com Website: www.bluegrassnursery.com Blue Grass Sod Farms, Nursery & Garden Center is one of central Alberta’s largest suppliers of prairie hardy caliper trees and sod. We are a third generation family business servicing the industry since 1970. With over 1600 acres of sod and 200 acres of trees, we are truly the ‘one stop shop’ for all your landscape supplies.

8 I Green for Life October/November 2013

Brandt Tractor Ltd. 101, 103, 105, 200, 202, 204 Van Wall 10630 - 176 Street, Edmonton, AB T5S 1M2 Tel: (780) 484-6613 Fax: (780) 489-6891 Email: vwall@brandttractor.com Website: www.brandttractor.com Brandt Tractor is Alberta’s John Deere, Ditch Witch, Topcon, and Bomag Compaction Equipment dealer. Providing sales, rentals, service, and parts spanning coast to coast through our 27 locations. BrettYoung 313 Travis Unger RR 4, Calmar, AB T0C 0V0 Tel: (780) 985-7300 Fax: (780) 985-8580 Toll Free: 1-800-359-5503 Email: travis.unger@brettyoung.ca Website: www.brettyoung.ca Alberta’s leader in turf and reclamation products. Specializing in seed, fertilizer and erosion control products. BrettYoung can meet all of your landscape needs.

Bron & Sons Nursery Co. 301, 303, 400, 402 Vince and Ed Bron, Kevin Milaney, Shane Neufeld Box 2643, 3315 Carson Road Grand Forks, BC V0H 1H0 Tel: (250) 442-2014 Fax: (877) 542-5936 Toll Free: 1-800-831-9611 Email: sales@bronandsons.com Website: www.bronandsons.com Container grower of hardy & quality nursery stock. Specializing in shrubs, roses, evergreens, pot-in-pot trees, vines, perennials and grasses. Supplying garden centres, nurseries and landscapers. Access On-line. Availability and ordering at www.bronandsons.com Burnaby Lake Greenhouses Ltd. 700 Keith Milligan 17250 - 80 Avenue, Surrey, BC V4N 6J6 Tel: (604) 576-2088 Fax: (604) 576-2475 Toll Free: 1-866-576-3410 Email: keith.milligan@burlake.com Website: www.burlake.com Burnaby Lake Greenhouses offers a broad range of superior quality products at competitive prices. To maintain our commitment to our customers, we have become a leader in the introduction of new plant varieties as well as incorporating state-of-the-art production, energy-saving and labour-saving technology.

Bylands Nurseries Ltd. 411, 413, 510, 512 1600 Byland Road, Hwy 97 S West Kelowna, BC V1Z 1H6 Tel: (250) 769-4466 Fax: (250) 769-5566 Toll Free: 1-800-769-4996 Email: sales@bylands.com Website: www.bylands.com Bylands Nurseries offers one of the most complete mixes of hardy container and bareroot material in North America. We grow quality trees, shrubs, evergreens, fruit trees, annuals, perennials, vines and roses. 2011 Canadian and International Grower of the Year.

C. Frensch Ltd. 516 Ian Frensch 4774 Hinan Drive, Beamsville, ON L0R 1B1 Tel: (905) 563-4774 Fax: (905) 563-5053 Email: cfrensch@idirect.com Website: www.cfrensch.com Barcode labelling systems, plant labels and P.O.P. signs, garden centre sign printing systems, computerized labelling systems.

Canadian Nursery Landscape Association 140 Rebecca Doutre 7856 Fifth Line South, RR 4, Milton, ON L9T 2X8 Toll Free: 1-888-446-3499, ext 8680 Email: info@canadanursery.com Website: www.canadanursery.com National Association providing advocacy, services and support to the green industry across Canada. All programs and benefits are accessed through membership in your provincial association.

Canadian Sunlight Enterprises Ltd. 515, 517, 614, 616 Henry Zhang 312, 7633 St. Albans Rd, Richmond, BC V6Y 3W7 Tel: (604) 232-9842 Fax: (604) 232-9843 Email: csel@shaw.ca Website: www.canadiansunlight.com Importer & distributor of garden pottery and accessories. Products include fiberglass planters, zinc planters, ceramic pots, plastic pots and artificial plants.

Can-Cell Industries Inc. 234 Dave Watson 14735 - 124 Avenue, Edmonton, AB T5L 3B2 Tel: (780) 447-1255 Fax: (780) 447-1034 Toll Free: 1-800-661-5031 Email: dave.watson@can-cell.com Website: www.can-cell.com Insulation manufacturer and building material distributor with products including Fibramulch (a hydroseeding process), landscaping fabrics, and various landscaping sealants for outdoor projects.

Cannor Nurseries Ltd. 720, 722 Gordon Mathies 48291 Chilliwack Central Road Chilliwack, BC V2P 6H3 Tel: (604) 795-5993 Fax: (604) 795-6148 Toll Free: 1-800-665-2441 Email: gmathies@cannor.ca Website: www.cannor.ca Trees and shrubs, evergreens, caliper trees, fruit trees, container stock. Alberta contact: Brenda Shaul, 26515A Twp Rd 514, Spruce Grove, AB, T7Y 1G1. Ph: 780987-9133. Fax: 780-987-9170. Email: edm@cannor.ca Carlton Plants LLC 340 Chris Irving PO Box 398, Dayton, OR 97114 Tel: (503) 868-7971 Fax: (800) 442-1452 Toll Free: 1-800-398-8733 Website: www.carltonplants.com Wholesale growers of bareroot deciduous trees and shrubs, fruit, flowering, shade, rootstocks and seedlings.

C a l

Exhibitor Profiles

Cary's Ltd. Wholesale Garden Supply 401, 403, 500, 502 Cary Rubenfeld 1555 Inkster Boulevard, Winnipeg, MB R2X 1R2 Tel: (204) 632-4481 Fax: (204) 632-8772 Toll Free: 1-800-665-7675 Email: info@carys.com Website: www.carys.com Imported yard decor including willow, gnomes, ceramic pottery, wall art and ceramic mushrooms. Landscape frabrics and edging. Sun Gro planting mixes and peat. Decorative planters. Tomato cages and plant supports. Shepherd nooks. Wind chimes. Garden centre carts, and much more! Central Alberta Greenhouses Ltd. 426 Kevin Wesenberg Box 100, Blackfalds, AB T0M 0J0 Tel: (403) 885-4606 Fax: (403) 885-4147 Toll Free: 1-800-874-5815 Email: ar-cag@telus.net Website: www.cagreenhouses.ca We are a wholesale grower of bedding plants and potted plants. We offer many value-added products such as decorative pots, dish gardens, Spring patio planters, hanging baskets, cut flowers and posy bundles. We are committed to providing top quality products to our customers. Cervus Equipment - Bobcat of Edmonton 121, 123, 220, 222 Marcelo Guerrero 14504 Yellowhead Trail, Edmonton, AB T5L 3C5 Tel: (780) 447-4441 Fax: (780) 447-5505 Email: mguerrero@cervusequipment.com Website: www.cervusequipment.com Bobcat Company is always striving for continuous improvement with their increasing product line. With BobcatÂŽ brand skid steer loaders, compact track loaders, compact tractors & attachments, Bobcat Company has everything the consumer is looking for. Cervus Equipment - JCB of Edmonton 125, 127, 224, 226 Steve Boyd 14504 Yellowhead Trail, Edmonton, AB T5L 3C5 Tel: (780) 447-4441 Fax: (780) 452-1816 Email: sboyd@cervusequipment.com Website: www.cervusequipment.com Cervus Equipment - JCB operates throughout Alberta selling world class equipment such as Bobcat, JCB, CMI Mulchers. We carry a full line of new and used equipment. Our sales, rentals, parts and service departments are here to "CERVUS" all your equipment needs.

Cheyenne Tree Farms Ltd. 421 Jim, Sheryl, Jeff Wotherspoon Box 3060 (24309 TWP Rd 510), Beaumont, AB T4X 1K8 Tel: (780) 929-8102 Fax: (780) 929-8107 Toll Free: 1-866-490-2647 Email: info@cheyennetree.ca Website: www.cheyennetree.ca Wholesale producer selling to greenhouses, garden centres, landscapers and municipalities. 160 acre land base, 100 acres of caliper tree production, 3 acres of container plants, 14,400 sq.ft. of greenhouse space for perennial, and tree & shrub production. South Edmonton: 24309 TWP Rd 510 (Beaumont).

City of Edmonton Forestry, Beautification & Environmental Management 529 Jeannette Wheeler 12304 - 107 Street, Edmonton, AB T5G 2S7 Tel: (780) 442-0224 Fax: (780) 496-4978 Email: jeannette.wheeler@edmonton.ca Website: www.edmonton.ca To have a diverse and sustainable urban forest that enhances the wellbeing and quality of life for future generations.

Clearview Horticultural Products Inc. 305 Fred Wein 5343 - 264 Street, Aldergrove, BC V4W 1J7 Tel: (604) 856-6131 Fax: (604) 856-1457 Toll Free: 1-800-673-3366 Email: info@clearviewhort.com Website: www.homeofclematis.net Clearview Horticultural is one of the leading suppliers of clematis in North America and have their own breeding program featuring the Vancouver Series. Clearview is also a propagator of Oglevee geraniums, and a grower of premium breeding plants and hanging baskets. Clifty View Nursery 131 Lon & Kevin Merrifield 312 Clifty View Road, Bonners Ferry, ID 83805-5744 Tel: (208) 267-7129 Fax: (208) 267-8559 Email: info@cliftyview.com Website: www.cliftyview.com Clifty View Nursery is a major northwest wholesale operation with over 400 acres in production. We provide a full range of cold hardy nursery products in seedlings/transplants & specimen plants, specializing in Quaking Aspen and Colorado Spruce.

Coaldale Nurseries 711 David & Cindy Kuperus Box 1267, Coaldale, AB T1M 1N1 Tel: (403) 345-4633 Fax: (403) 345-2866 Caliper trees, evergreens.

Communities in Bloom Alberta 339 Dan Chambers 11759 Groat Road, Edmonton, AB T5M 3K6 Tel: (780) 458-5383 Fax: (780) 451-7915 Email: dchambers@arpaonline.ca Website: www.cib.arpaonline.ca Communities in Bloom is a Canadian, volunteer based, non-profit organization committed to fostering civic pride, municipal beautification and environmental action, through active and engaged community involvement.

CORIX Water Products 124 Ken Vowels 8515 - 48 Street SE, Calgary, AB T2C 2P8 Tel: (403) 203-4117 Fax: (403) 203-9231 Toll Free: 1-800-242-3176 Email: ken.vowles@corix.com Website: www.corix.com CORIX Water Products supplies latest technologies in irrigation, drainage products, pumps, rotors & everything in between. We support water conservation initiatives to develop & deliver, efficient solutions. CORIX is a proud distributor of Rain Bird, Irritrol & Toro products.

Visit us at the Green Industry Show - Booth #201-203

Committed Committed to to providing providing the the essential essential nutrients, nutrients, seeds, seeds, growing growing media media containers containers and and pest pest control control products products for for your your growth growth

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Green for Life October/November 2013 I 9

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Exhibitor Profiles

Cormidi Canada / A E Sales Inc. 335 Will Stayer / Kevin Shepherd 7471 Edgar Industrial Bend, Red Deer, AB T4P 3Z5 Tel: (403) 348-8404 Fax: (866) 810-5123 Email: will.stayer@aesalesgroup.com Website: www.aesalesgroup.com Cormidi equipment dealer.

Crescent Garden 724, 726 Cesar Castillo 10 NE 41st Street, Miami, FL 33137 Tel: (305) 477-0024 Fax: (305) 573-1277 Toll Free: 1-877-477-0027 Email: customerservice@crescentgarden.com Website: www.crescentgarden.com Our line of designer planters recreates the fine detailing of handcrafted artisan pottery in an ultra resistant lightweight resin. We invite you to take a closer look. Daylight Tree Nursery 126 Pete Tofteland Box 33, Hythe, AB T0H 2C0 Tel: (780) 356-2732 Fax: (780) 356-3871 Email: daylight@gpwins.ca Tree Nursery - Evergreens.

Debbie's Gardenart Creations 130 Ed LaCroix 53 Rowell Close, Red Deer, AB T4P 3P4 Tel: (403) 309-4585 Fax: (403) 358-4582 Email: debbiesgardenart@gmail.com Website: www.debbiesgardenart.com Creative Gardenart: hand crafted of the highest quality and workmanship from a special blend of white concrete. "Made in Alberta."

DeCloet Greenhouse Manufacturing Ltd. 137 Patrick Coppens RR 1, Simcoe, ON N3Y 4J9 Tel: (519) 582-3081 Fax: (519) 582-0851 Email: patrickc@decloetgreenhouse.com Website: www.decloetgreenhouse.com DeCloet Greenhouse Manufacturing Ltd. is a leader in the design and manufacture of high quality greenhouses. Our products cover the complete range of greenhouse design and applications. DeCloet greenhouses are used by production growers, nurseries, and retail centers across North America. We also provide installations, heating products, ventilation systems, benches and complete after sale service.

Dentoom's Greenhouses 329, 331 Lori Bradley / Krista Torrens RR 1, Red Deer, AB T4N 5E1 Tel: (403) 309-7700 Fax: (403) 309-7701 Email: sales@dentooms.com Web: www.dentooms.com Proven Winners, liners, spring plant liners, wholesale bedding plants.

Devan Greenhouses Ltd. 113 Pieter de Bruin 28904 Fraser Highway, Abbotsford, BC V2X 1G8 Tel: (604) 857-4944 Fax: (604) 857-4947 Email: piet@devangreenhouses.ca Website: www.devangreenhouses.ca Supplier of unrooted cuttings, rooted cuttings and finished plant materials. We are also a supplier of LogiPot rooting medium.

deWilde's Wholesale Nurseries Inc. 239 Ed deWilde 6930 Old Guide Road, Lynden, WA 98264 Tel: (360) 398-1960 Fax: (360) 398-8613 Email: sales@dewildes.com Web: www.dewildes.com Field growers of quality shade and flowering trees, conifers, ornamental shrubs and groundcovers.

Direct Solutions - A Division of Agrium Direct Technologies 201, 203 Thom Rypien / Jaime Griner 1557 Hastings Cres SE, Calgary, AB T2G 4C8 Tel: (403) 287-3988 Fax: (403) 243-7470 Toll Free: 1-800-661-2991 Email: trypien@agriumat.com Website: www.growercentral.com Leading distributor of growing products for the horticultural industry, including ProHort water soluble and Polyon slow release fertilizers, Premier Promix and peat, pesticides, biological agents, greenhouse and nursery pots, seeds and poly films. Dummen USA 205, 207 Timothy Gartrell 5544 Hilliard Rome Office Park, Hilliard, OH 43026 Tel: (614) 850-9551 Fax: (614) 850-9552 Email: t.gartrell@dummenusa.com Website: www.dummenusa.com Dummen is a breeding company of unique varieties for the Canadian Market. Also a producer of quality young plants, both rooted and unrooted cuttings. Highlights include Confetti Garden, a concept of easy to produce combinations for spectacular baskets and planters.

Dutchman Industries Inc. 417 Kurt Dickhoff 3735 Sideline 16 North, Brougham, ON L0H 1A0 Tel: (905) 683-8233 Fax: (905) 683-8213 Toll Free: 1-800-293-0070 Email: info@dutchmantreespade.com Website: www.dutchmantreespade.com A wholesale nursery specializing in the manufacturing of fine nursery equipment including the Dutchman Tree Spade.

Dutrion North America 135 Wayne Kemerink 223077 Hwy 611, Ferintosh, AB T0B 1M0 Tel: (780) 361-2114 Fax: (780) 361-2115 Email: wayne@dutrion.com Website: www.dutrion.com Supplier of water quality and production improvement products.

Eagle Lake Nurseries Ltd. 407 Anita Heuver Box 2340, Strathmore, AB T1P 1K3 Tel: (403) 934-3670 Fax: (403) 934-3626 Toll Free: 1-866-805-5007 Email: anita@eaglelakenurseries.com Website: www.eaglelakenurseries.com Local grower of caliper trees, potted trees, shrubs, evergreens, and perennials. Wholesale supplier to residential landscapers, landscape contractors, garden centres and municipalities. Since 1970....Quality and Service you can depend on.

Eagle Lake Professional Landscape Supply 514 Jan Bjerreskov / Eric Heuver 285177 Frontier Road SE, Calgary, AB T1X 0N2 Tel: (403) 262-5600 Fax: (403) 262-5603 Email: jan@eaglelakelandscape.com Website: www.eaglelakelandscape.com The only landscape horticultural supplier you will ever need! Turf, bulk products, natural stone, hardscapes, ponds, fertilizer, LiveRoof and LiveWall. ECCO CHIPS 704, 706 Jeff Johnstone 10114 - 24 Street SE, Calgary, AB T2C 3X7 Tel: (403) 263-3226 Fax: (403) 263-3227 Email: jj@eccorecycling.com Website: www.eccorecycling.com Premium producer of colored recycled wood mulch in Western Canada for the last 7 years. Available in 2 cube retail bags, 1 cubic yard tote bags and bulk loads.

Eco-Flex Recycled Rubber Solutions 122 Kelsey Jackson / Allan Champagne Box 29, Site 13, RR 1, Legal, AB T0G 1L0 Tel: (780) 961-3229 Fax: (780) 961-3277 Toll Free: 866-326-3539 Email: kelsey@eco-flex.com Website: www.ecoflex.com Recycled rubber tire product manufacturer. Paving stones, pavers, bricks and permeable erosion control. Enertec Mechanical 228 Alex Brouwer Box 361- 4770 Lincoln Ave, Beamsville, ON L0R 1B0 Tel: (905) 563-5090 Fax: (905) 563-7764 Email: alex@enertecmechanical.com; sales@enertecmechanical.com Website: www.enertecmechanical.com We are a single source heating supplier. We carry a wide range of heating parts and equipment. We carry boilers, valves, pumps, CO2 products all backed by our technical support and professional engineers on staff. We can help with basic heating jobs to complex commercial projects involving multiple condensing boilers and heating calculations. EnviroPerfect Solutions 341 Susan Penstone Box 1, Site 9, RR 2, Duffield, AB T0E 0N0 Tel: (780) 994-4743 Toll Free: 1-877-377-4769 Email: info@epsonline.ca Website: www.enviroperfectsolutions.com Sustainable soil solutions, services and products

EVL Nursery Inc. 639 Mike Scholtens 5317-224 Street, Langley, BC V2I 2M2 Tel: (604) 514-5060 Fax: (604) 514-5068 Toll Free: 1-888-543-8133 Email: sales@evlnursery.com Website: www.evlnursery.com Grower of ornamental shrubs, grasses, ground cover and perennials in 1 gal & 4" pots

Green for Life October/November 2013 I 11

Exhibitor Profiles

Expocrete Concrete Products 702 John Moroz #38-53016 Hwy 60, Acheson, AB T7X 5A7 Tel: (780) 962-4010 Fax: (780) 962-3230 Email: john.moroz@expocrete.com Website: www.expocrete.com Expocrete Concrete Products is a proud Edmontonbased company that manufactures premier garden and retaining wall products as well as paving stones, pond and storm water systems that turn backyards into outdoor escapes. Finning (Canada) 611, 613, 710, 712 Barry Harris 10920 - 170 Street NW, Edmonton, AB T5S 1H6 Tel: (780) 443-7373, Fax: (780) 443-7390. Toll Free: 1-888-finning (346-6464) Website: www.finning.ca Backed by Finning service, the next generation of Cat machines can handle all your residential and landscaping needs. A full line of skid steers, mini excavators and work tools built Cat tough, supported by Finning. Call 1-888-finning for details. Fisher Farms LLC 634 Lynn Cynar 9650 SW Hardebeck Road, Gaston, OR 97119 Tel: (503) 985-7561 Fax: (503) 985-3518 Email: lynn@fisherfarms.com Website: www.fisherfarms.com Wholesale grower of over 1100 woody ornamental shrubs, trees, perennials and natives. Offering both container and field grown plants. Known as an industry leader of new plants including the brands of Proven Winners, Encore Azaleas, Brazelberries, Garden Debut, Endless Summer, David Austin Roses and more.

12 I Green for Life October/November 2013

Florists Supply Ltd. 324, 326 Colleen Hemmingway 16455 - 118 Avenue, Edmonton, AB T5V 1H2 Tel: (780) 424-4576 Fax: (780) 424-4566 Toll Free: 1-800-465-8878 Email: chemmingway@floristssupply.com Website: www.floristssupply.com Florist Supply Ltd. is an import company meeting the needs of the garden centre industry. Our product line included fibreglass, zinc and compost planters, accent novelties for the garden, full floral line, and we are the distributors for Rosso International a 100% Recycled Plant Pot. Drop by our booth and see our 2014 line-up including a new line of 100% recycled planters. Foothills Nurseries Ltd. 336 Blaire Cote P.O. Box 139, Chestemere, AB T1X 1K8 Tel: (403) 203-3338 Fax: (403) 236-4433 Email: admin@foothillsnurseries.com Website: www.foothillsnurseries.com Specimen caliper deciduous and evergreens trees; pot-in-pot trees; container shrubs - deciduous and coniferous; perennials. Delivery service to site within Alberta and B.C. 'Clean Plant' certified.

Four Seasons Nursery 111 Bob Fink, Brian Gardner-Sales Canada 3240 Montana Hwy 35, Kalispell, MT 59901 Tel: (406) 752-2055, Fax: (888) 580-3658 Toll Free: 1-888-349-1422 Email: brian@fourseasonsnurserymt.com Website: www.fourseasonsnurserymt.com Four Seasons Nursery grows quality, cold hardy, B&B shade, ornamental and evergreen trees. Our cold hardy stock is well suited to withstand harsh Canadian winters. Generous inventory allows shipments spring, summer and fall to Western Canada.

Garden Marketing Group 214 Tim Ludwig 2306 Guthrie Road, Suite 270, Garland, TX 75043 Tel: (469) 374-5454 Fax: (469) 374-5451 Toll Free: 1-877-215-9569 Email: tim@growertags.com Website: www.growertags.com Marketing made easy. . . Customer-friendly designs for growers and retailers creating added value. Extensive horticultural library. Custom hang tags, plant stakes, signs, catalogues, wraps and pressure sensitive labels. Expert horticultural staff focusing on regionalizing your product mix. Greenco Nurseries Ltd. 636 Priya Aulakh PO Box 2512 RPO Banks Centre Kelowna, BC V1X 6A6 Tel: (778) 363-1313 Fax: (250) 491-8110 Email: info@greenconurseries.ca Website: www.greenconurseries.ca Different varieties of trees and plants.

Henri Studio by Stonecasters LLC 535, 537 Robert Borta 1250 Henri Drive, Wauconda, IL 60084 Tel: (224) 993-2158 Fax: (847) 526-6782 Toll Free: 1-800-782-8831 Email: bborta@henristudio.com Website: www.henristudio.com Henri Studio is North Americaâ&#x20AC;&#x2122;s leading brand of cast stone fountains and garden decor. Now manufactured by Stonecasters LLC, premium Henri creations reflect the originality and quality which has be a tradition for over 50 years. Stonecasters also features the acclaimed Brass Baron line of elegant bronze sculptures and pond statuary.

Exhibitor Profiles

High Q Greenhouses 404, 406 Michiel Verheul / Kathy Vanderveen RR 1, Site 12, Box 22, Morinville, AB T8R 1P4 Tel: (780) 939-7490 Fax: (780) 939-2010 Email: kathy@highqgreenhouses.com Website: www.highqgreenhouses.com Full selection of young plants. Root & Sell for Selecta First Class including Trixi's combo's. Finished product including Hort Couture. Western Canadian distributor for “Nature’s Source” (Daniels’ Plant Food), revolutionizing growth & plant performance. HisTREE.net Inc. & equipDATA Inc. 116, 118 Rob Evers 108, 205 Carnegie Drive, St Albert, AB T8N 5B2 Tel: (780) 451-7573 Fax: (780) 447-2330 Toll Free: 1-888-451-7573 Email: rob.evers@arcsset.net Website: www.arcsset.net; www.histree.net; www.equipdata.com Green industry and equipment, cloud based, asset management and mapping solution. We utilize a dynamic flexible platform structure to build mobile data collection processes to report, assess, manipulate, document and archive any data for any asset type.

HJS Wholesale Ltd. 511, 513, 610, 612 Terry Folkers Box 2, Group 582, RR 5, Winnipeg, MB R2C 2Z2 Tel: (204) 668-8360 Fax: (204) 667-1775 Email: terryf@hjswholesale.com Website: www.hjswholesale.com Greenhouse, nursery and landscape supplies, Premier and Sun Gro Horticultural products, Peters grower and Scotts retail fertilizers, greenhouse poly, landscape edging, fabric and pond liners, Pave Teck supplies, Midwest Rake tools, plus various lines of decorative containers.

HortProtect - CNLA 140 Joel Beatson, CLP, CAE 7856 Fifth Line South, RR 4, Milton, ON L9T 2X8 Toll Free: 1-888-446-3499 ext. 8610 Email: hortprotect@canadanursery.com Website: www.hortprotect.com HortProtect is a comprehensive insurance plan designed for the landscape and horticultural industry, including unique coverage and pricing for health & life as well as property & liability insurance. HortProtect is the endorsed national insurance program of the Canadian Nursery Landscape Association & Landscape Alberta. Houle Country 227 Vern Houle Box 6071, Westlock, AB T7P 2P7 Tel: (587) 786-3383 Email: houlecountry@gmail.com Website: www.houlecountry.com Supplier of bulk peat moss and soil mixes for the landscaping and oil industries.

Inline Nurseries (2010) Inc. 736 Tom Berger 49944 Yale Road East, Chilliwack, BC V4Z 0B3 Tel: (604) 794-7096 Fax: (604) 798-7729 Toll Free: 1-888-846-5463 Email: tom@inlinenurseries.com Website: www.inlinenurseries.com Wholesale grower and distributor offering a wide range of plant material from perennials, grasses and groundcovers to shrubs, ornamental trees and topiary specimens.

International Nursery Products Inc. 328 Barbara Milne 1818 - 1177 West Hastings Street Vancouver, BC V6E 2K3 Tel: (604) 820-5421 Fax: (604) 820-5420 Toll Free: 1-800-546-4787 Email: info@inurseryproducts.com Website: www.inurseryproducts.com Manufacturer of supplier of wire baskets - standard and custom sizes, burlap products - plain and treated, nursery containers, twine, strapping and ropes. Iron Planet 412 Nathan Smith 325-10404-24 Avenue NW, Edmonton, AB T6J 4J7 Tel: (780) 233-0036 Email: nsmith@ironplanet.com Website: www.ironplanet.com Online equipment auction. Iseli Nursery 627 Rob Long 30590 SE Kelso Road, Boring, OR 97009 Tel: (503) 663-3822 Fax: (503) 663-0202 Toll Free: 1-800-777-6202 Email: rlong@iselinursery.com Website: www.iselinursery.com Dwarf and unusual conifers; 'Fanciful Gardens®'.

TD Canada Trust

Holland Imports Inc. 106, 108 Keith Brown 2306 Madison Avenue, Burnaby, BC V5C 4Y9 Tel: (604) 299-5741 Fax: (604) 299-1301 Toll Free: 1-800-916-9385 Email: keith@hollandimports.com Website: www.hollandimports.com Importer of garden tools and outdoor furniture brands: Holland Greenhouse and My Patio.

Meet our Agriculture Services Specialist We know that farming is more than a business – it’s a way of life. We are committed to serving Canada’s farm communities by providing flexible financial solutions that let you get on with the business of farming.

Holt Tree Spades Ltd. 115, 117 Bob Fenton 2318-246 Stewart Green SW, Calgary, AB T3H 3C8 Tel: (403) 242-5871 Fax: (403) 242-7097 Website: www.holttreespades.com Tree Spades: Manufacturer of all sizes of skid steer mount spades, truck and trailer mount spades and potting spades for all sizes of plastic pots.

Contact our Agriculture Specialist. We’ll take the time necessary to understand your unique needs. Together we can meet today’s challenges and anticipate tomorrow’s opportunities. Mark Johnson B.Comm, CAFA Account Manager Calgary and surrounding areas (403) 292-1254 ext. 246 mark.i.johnson@td.com

Horta-Craft Limited 425 Brian Lofgren 4836 Egremont Drive, Strathroy, ON N7G 3H3 Tel: (519) 245-8441 Fax: (519) 245-8442 Email: info@horta-craft.ca Website: www.horta-craft.ca Plant identification material: tags, labels, etc., P.O.P. Material for garden centres, signage and banners, and BloomIQ.com.

2045-34th Street, NE Calgary

Banking can be this comfortable ®/

The TD logo and other trade-marks are the property of The Toronto-Dominion Bank or a wholly-owned subsidiary, in Canada and/or other countries. M00342 (0312)

Green for Life October/November 2013 I 13

Exhibitor Profiles

J.C. Bakker & Sons Ltd. 325 Paul Droppert 1360 Third St., RR 3, St. Catharines, ON L2R 6P9 Tel: (905) 935-4533 Fax: (905) 935-9921 Toll Free: 1-877-816-6608 Email: eleanor@jcbakker.com Website: www.jcbakker.com Wholesale growers of top quality nursery stock since 1949. Roses, bushes, shade & flowering trees, top-grafted standards, flowering shrubs, evergreens, broadleaf evergreens. Bareroot, container grown & field grown available. Shipping across Canada and northern USA. Full and part loads. J.R.T. Nurseries Inc. 229, 231 Casey Van Vloten 2396 - 272 Street, Aldergrove, BC V4W 2R1 Tel: (604) 856-5552 Fax: (604) 856-4531 Toll Free: 1-877-857-5552 Email: casey@jrtnursery.com Website: www.jrtnursery.com Wholesale grower of hardy ornamental shrubs, trees, perennials, evergreens and grasses.

Jack Van Klaveren Ltd. (JVK) 629 Ray Tamman 1803 Tomlinson Crescent, Edmonton, AB T6R 2T4 Tel: (780) 450-0040 Fax: (780) 450-8389 Toll Free: 1-800-665-1642 Email: rtamman@jvk.net Website: www.jvk.net Annual and perennial flower seed; cuttings of spring plants; containers; soil-less mix; fertilizer; labels and poinsettia cuttings.

Jeffries Nurseries Ltd. 320, 322 Wilbert Ronald / Michel Touchette PO Box 402, Portage la Prairie, MB R1N 3B7 Tel: (204) 857-5288 Fax: (204) 857-2877 Email: jeffnurs@mts.net Website: www.jeffriesnurseries.com Field and container caliper trees, bareroot tree liners, container trees, shrubs and fruit trees; field and container evergreens; container hardy roses â&#x20AC;&#x201C; Morden, Explorer and Canadian Artist series in 1 to 2 gallons; perennials 3.5â&#x20AC;? to 1 gallon; lilies; seedlings, rootstock and plastic mulch.

Joe Johnson Equipment Inc. 104 Kathy Price 12274 - 44 Street. Calgary, AB T2Z 4A2 (403) 355-3414 Fax: (403) 366-3277 Toll Free: 1-877-438-0556 Email: kprice@jjei.com Website: www.jjei.com JJE has 11 facilities that sell, rent and service refuse & recycling collection vehicles, street sweepers, snow control vehicles, sewer cleaners and liquid & hazardous waste vacuum vehicles. We offer parts, PM programs and product support through expert technicians. With our fully-equipped 24/7 service facilities, we have you covered. John Deere Landscapes 526 Rosalie Larsson 16727 - 113 Ave NW, Edmonton, AB T5M 2X2 Tel: (780) 487-1114 Fax: (780) 487-1154 Email: rlarsson@johndeerelandscapes.com Website: www.johndeerelandscapes.com Distributor of irrigation and landscape supplies.

Jolly Farmer Products Inc. 734 Peter Darrow 56 Crabbe Road, Northampton, NB E7N 1R6 Tel: (506) 325-3850 Fax: (506) 325-3890 Toll Free: 1-800-695-8300 Email: sales@jollyfarmer.com Website: www.jollyfarmer.com Year round supplier of plugs and cuttings. Thousands of varieties of annuals, vegetables, herbs, rooted cuttings and perennials. Low minimums; freight included in prices, grower to grower!

Kato's Nursery (2007) Ltd. 211 Michael Kato 29435 Downes Road, Abbotsford, BC V4X 1S3 Tel: (604) 856-2470 Fax: (604) 856-9307 Toll Free: 1-800-550-5286 (KATO) Email: sales@katosnursery.com Website: www.katosnursery.com Prairie hardy quality plants. Small fruits, deciduous shrubs, roses, vines, perennials, ground covers and conifers. Weekly delivery.

Kehoe Equipment Ltd./Alggin Metal Industries 730 Darren McPherson 7605 - 50 Street NW, Edmonton, AB T6B 2W9 Tel: (780) 420-0040 Fax: (780) 429-2571 Toll Free: 1-877-420-0040 Email: info@kel-hvac.com Website: www.kel-hvac.com Modine gas-oil-electric-hydronic unit heaters, Modine high and low intensity gas-fired infrared heaters, Taco hydronic specialties, Peerless Boilers cast iron boilers and high efficiency condensing boilers.

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14 I Green for Life October/November 2013

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Exhibitor Profiles

Koppert Canada Limited 737 Kevin Cullum 3, 40 Ironside Cres, Scarborough, ON M1X 1G4 Tel: (416) 291-0040 Fax: (416) 291-0902 Toll Free: 1-800-567-4195 Email: info@koppert.ca Website: www.koppert.com; www.koppertonline.ca Koppert Canada Limited supplies a variety of biological controls, greenhouse pollination systems, biopesticides and insect traps for professional vegetable, ornamental and fruit growers. Koppert is the international market leader in the field of biological crop protection and natural pollination.

Landscape Industry Certified Program - CNLA 140 Laura Brinton 7856 Fifth Line South, RR 4, Milton, ON L9T 2X8 Toll Free: 1-800-446-3499 ext. 8620 Email: laura@canadanursery.com Website: www.landscapeindustrycertified.org This industry-developed certification program is recognized throughout Canada and the U.S. Certified individuals have met rigorous testing standards and continue to advance professionalism in the green industry. Become a Landscape Industry Certified Manager, Technician or Designer – TODAY!

Landscape Management Network 213, 215 Mike Lysecki PO Box 30020, 5979 Baldwin Street South Whitby, ON L1M 2J0 Toll Free: 1-888-348-9864 Email: info@landscapemanagementnetwork.com Website: www.landscapemanagementnetwork.com Efficiency made easy. Let us show you the simple way to more profits with our mobile estimating and timetracking tools.

Larchwood Nurseries 129 Tarance Zak 444 Douglas Glen Close SE, Calgary, AB T2Z 3A4 Tel: (403) 650-5635 or (780) 781-TREE (8733) Email: tarance@larchwoodnurseries.ca Website: www.larchwoodnurseries.ca We grow 50 and 60 mm tress in growbags which produces quality caliper trees in a very manageable size rootball.

Kubota Canada Ltd. 521, 523, 525, 620, 622, 624 Don McClughan Lacombe, AB Tel: (403) 304-9023 Email: dmcclughan@kubota.ca Website: www.kubota.ca Manufacturer of tractors, mowers, RTV utility vehicles, compact construction equipment and track loaders.

L & M Sales/Macore Company 715 Steve le Nobel 1340 West 58th Avenue, Vancouver, BC V6P 1W2 Tel: (604) 263-7780 Fax: (604) 263-5199 Toll Free: 1-877-877-5131 Email: lmsales1@telus.net Website: www.lmsales.bc.ca Macore Company: Helping you move your products to the front of the shelf! Standard picture tags, custom shapes, UPC’s and graphic design service backed by 50 years of quality service and innovation. Tags with a purpose! Represented by L & M Sales since 1992.

Lakeshore Tree Farms Ltd. 307 Aaron Krahn / Vic Krahn Box 92, RR 3, Saskatoon, SK S7K 3J6 Tel: (306) 978-3333 Fax: (306) 382-6433 Toll Free: 1-877-995-5253 Email: office@lshore.com Website: www.lakeshoretreefarms.com We grow 260 acres of field production caliper trees including Spruce, Pine & Larch; 10 acres of container shrubs and trees; rooted cuttings and seedlings. We specialize in native plants grown from seed and cuttings collected in zones 1 & 2. Competitive prices, overnight delivery to many Alberta towns and cities. Site location: 960 Valley Rd, Saskatoon.

‘New’ Clean’n’Easy Roses for 2014

Landscape Alberta 140 Marnie Main 200, 10331 - 178 St, Edmonton, AB T5S 1R5 Tel: (780) 489-1991 Fax: (780) 444-2152 Toll Free: 1-800-378-3198 Email: member.services@landscape-alberta.com Website: www.landscape-alberta.com Member-driven Association supporting and promoting all sectors of the green industry in Alberta. Workshops and conferences, publications, government advocacy, member discount programs, industry Certification program, networking, support for industry research and much more; host of the Green Industry Show & Conference.

‘Canadian Artist Series’ Rose - Campfire

‘New’ Clean’n’Easy #3c container with booklet tag

Green for Life October/November 2013 I 15

Exhibitor Profiles

Lawyer Nursery Inc. 107 Michael Johnson 6625 Montana Hwy 200, Plains, MT 59859 Tel: (406) 826-3881 Fax: (406) 826-5700 Toll Free: 1-800-551-9875 Email: trees@lawyernursery.com Website: www.lawyernursery.com One of the largest selections of field grown nursery stock in the wholesale nursery trade. Native trees, shrubs, shelterbelts, wildlife habitat, reclamation species, ornamentals, fruit, nut and seeds of woody plants.

Lemar Tree Spades 725, 727 Joshua Poffenroth RR 1, Site 9, Box 17, Airdrie, AB T4B 2A3 Tel: (403) 948-9852 Fax: (403) 948-9853 Toll Free: 1-866-948-9852 Email: sales@lemarweb.com Website: www.lemarweb.com Lemar is leading the way with quality equipment and a service team that is committed to each customer’s success. With a full line of tree spades, B & B, pots and several other nursery products; come see how the Lemar Advantage can work for you!

Leo Gentry Wholesale Nursery, Inc 139, 141 Customer Service 11251 S.E. 232nd Avenue, Damascus, OR 97089 Tel: (503) 658-8181 Fax: (503) 658-6324 Email: sales@leogentrynursery.com Website: www.leogentrynursery.com Bare root, container, B&B - shade, flowering, fruit, Japanese maples, conifers, shrubs, broadleaf, evergreens and much more. Proven Winners™, Living Green™, Royal Burgundy™, and we are adding new varieties each year to our availability list. Linnaea Nurseries Limited 216 John Folkerts 3666 - 224 Street, Langley, BC V2Z 2G7 Tel: (604) 533-8281 Fax: (604) 533-8246 Toll Free: 1-888-327-7705 Email: john@linnaeanurseries.com Website: www.linnaeanurseries.com Wholesale growers of hardy woody ornamentals and native plants, from liner sizes to larger finished sizes. Also, suppliers of native plant seed.

Mainland Floral Distributors Ltd. 100, 102 Fred De Boer 25355 - 56 Avenue, Aldergrove, BC V4W 1G5 Tel: (604) 856-1264 Fax: (604) 856-1273 Email: sales@mainlandfloral.ca Website: www.mainlandfloral.com We offer a complete assortment of quality potted plants and cut flowers, delivered directly to your door with our temperature controlled trucks. A new updated availability & price list is sent out weekly or is available on our website. We offer freight service between Alberta, BC, Washington and Oregon.

16 I Green for Life October/November 2013

Manderley Turf Products Inc. 721, 723 Melanie Kruhlak 55403 Range Road 222 Sturgeon County, AB T8L 1N1 Tel: (780) 998-1995 Fax: (780) 998-2783 Toll Free: 1-888-225-3885 Email: mkruhlak@manderley.com Website: www.manderley.com Turfgrass production and delivery. Quality-on time! For 50 years, Manderley has consistently proven itself as an industry leader in developing and delivering quality, natural turfgrass solutions. We are equipped to meet your needs: Big-roll or small roll; soil-free formats.

MARL Technologies Inc. 621, 623, 625 Kent Briggs 5603 - 54 Street NW, Edmonton, AB T6B 3G8 Tel: (780) 435-8500 Toll Free: 1-800-404-4463 Email: kbriggs@marltechnologies.com Website: www.marltechnologies.com MARL Technologies Inc. is a custom design and build equipment manufacturer and an authorized dealer for Canycon and IHI. Both lines offer an excellent selection of reliable and affordable equipment such as brush cutters, small side dumpers and concrete buggies.

Martin Deerline 501, 503, 505, 507, 600, 602, 604, 606 17104 - 118 Avenue, Edmonton, AB T5S 2L7 Tel: (780) 452-2790 Fax: (780) 451-2678 Toll Free: 1-877-627-8468 Email: edmonton@martineq.com Website: www.martindeerline.com Martin Deerline offers John Deere agricultural, commercial, lawn and grounds care, golf & turf equipment, sales, parts and service. Landscape Alberta members receive special discounts on new John Deere equipment. McKenzie Seeds 110, 112 Laura Prins Edmonton, AB Tel: (780) 453-3535 Fax: (780) 454-1852 Toll Free: 1-800-665-6340 Email: laurap@mckenzieseeds.com Website: www.mckenzieseeds.com McKenzie, Pike, Gusto, Asian, Organic packet seed lines, Jiffy Seed starting products, onion & garlic sets, seed potatoes, lawn seed, wildflower shaker bags, bulbs, inoculant, garden accessories and more.

Meadowbrook Greenhouses Inc. 304 Rob Visser PO Box 570, Penhold, AB T0M 1R0 Tel: (403) 886-4769 Fax: (403) 886-2252 Toll Free: 1-888-886-4769 Email: slaes@mbrook.ca Website: www.mbrook.ca Alberta grown: annuals, shrubs, perennials and prairie hardy caliper trees.

Monrovia Growers 527 Roger Rasmussen 13455 SE Lafayette Hwy, Dayton, OR 97114 Tel: (626) 983-2284 Fax: (626) 868-7352 Toll Free: 1-800-666-9321 Email: rrasmussen@monrovia.com Website: www.monrovia.com Growers of ornamental nursery stock, edibles and waterwise plants.

Mountain Bark Inc. 230 Monte Christensen Box 1502, Okotoks, AB T1S 1B4 Tel: (403) 995-2209 Fax: (403) 995-0925 Toll Free: 1-877-686-2275 Email: monte@mountainbark.com Website: www.purecountryfencing.com Rustic cedar landscape products: mulch, coloured mulch, split rail fencing, arbours, bark nuggets.

Nordic Nurseries 728 Sales Team 29386 Havernam Road, Abbotsford, BC V4X 2P3 Tel: (604) 607-7074 Fax: (604) 607-7073 Email: info@nordicplants.com Website: www.nordicplants.com Propagators of Proven Winners and Proven Selections - the world's finest new plants. Nordic Nurseries supplies rooted cuttings to growers across Canada through our broker network and finished product direct to garden centres and landscapers. Olds College 428, 430 Dr. Ken Fry 4500 - 50 Street, Olds, AB T4H 1R6 Tel: (403) 556-8261 Fax: (403) 556-4713 Toll Free: 1-800-661-6537 Email: kfry@oldscollege.ca Website: www.oldscollege.ca The premier Canadian integrated learning and applied research community specializing in agriculture, horticulture and environmental management. Outdoor Museum / M2 Designs 735 Michael O'Brien 432 Rocky Ridge Cove NW, Calgary, AB T3G 4J6 Tel: (403) 241-7585 Fax: (403) 208-9896 Email: mike@outdoormuseum.ca; melanie@outdoormuseum.ca Website: www.outdoormuseum.ca Design, fabrication and installation of interpretive signage.

Pacific Northwest Propagators Inc. 635 Jerome Terhaar 10188 Chapman Road, Rosedale, BC V0X 1X2 Tel: (604) 701-2020 Fax: (604) 794-0195 Email: pnwp@mail.com Website: www.pacificnorthwestplants.ca Propagators and growers of Prairie hardy conifers and deciduous trees. From liner to landscape ready plants. Check us out for new cultivars. Custom propagation always welcome. Producers of Garden Delights dwarf and miniature plants. Pacific Rim Brackets Ltd. 714, 716 James Koehle 102, 1290 Homer Street, Vancouver, BC V6B 2Y5 Tel: (604) 844-2200 Fax: (604) 844-1604 Toll Free: 1-800-665-9199 Email: sales@pacificrimbrackets.com Planter brackets, shepherd hooks, flower box brackets and holders, wire hanging baskets, wall and railing planters, coco liners, plant stands and caddies, trellises and obelisks, peony rings and plant supports.

24309 Twp. Rd. 510, Beaumont, AB Mailing: Box 3060, Beaumont, AB T4X 1K8

Ph: 780-929-8102 Fax: 780-929-8107 info@cheyennetree.ca www.cheyennetree.ca Green for Life October/November 2013 I 17

Exhibitor Profiles

Pan American Nursery Products Inc. 717, 719 Ed van Zanten 5151 - 152 Street, Surrey, BC V3S 0L2 Tel: (604) 576-8641 Fax: (604) 576-6560 Email: panam@panamnursery.com Website: www.panamnursery.com Offering bareroot and container grown nursery stock. 250 ‘Roses by Pam Am’ varieties featuring: Clean’n’Easy, Flower Carpet, Knockout, teas, climbers, floribundas, Ownroot hardies (Morden, Artist Series, Explorer and Rugosas). Perennials, fruits, shrubs, and clematis. Paridon Horticultural Ltd. 520, 522 Darcy Leiter 5985 - 104 Street, Delta BC V4K 3N3 Tel: (780) 466-3117 Fax: (604) 596-6155 Toll Free: 1-800-586-5236 Email: leiterd@telus.net Web: www.paridon.com Paridon offers an unsurpassed selection of the highest quality plugs, cuttings and roots of perennials and annuals for your business. Our offerings include retail-ready water plants, succulents, tillandsia, custom plugs and sedum mats.

Parkland Nursery & Landscape Services Ltd. 531 Dwayne Beck Box 25004, Deer Park PO, Red Deer, AB T4N 2M2 Tel: (403) 340-8755 Fax: (403) 340-8759 Toll Free: 1-888-340-8733 Email: admin@pnls.ca Website: www.pnls.ca; www.needtrees.ca 500 acres caliper trees; tree and shrub liners, perennials, tree spades, custom basketing, tank trucks, crane trucks, trucks, installation crews. Exclusive Canadian distributor for Treegators & Liquid Art Fountains.

Pickseed Canada Inc. 524 Kevin Shaw 11239 - 186 Street NW, Edmonton, AB T5S 2T7 Tel: (780) 231-8959 Fax: (780) 464-0305 Toll Free: 1-800-265-3925 Email: kshaw@pickseed.com Web: www.pickseed.com Pickseed has been a leader in the forage, turfgrass and reclamation seed industry for over 65 years. Fertilizer, soil stabilization and water clarification products also available.

PlayWorks Inc. / ParkWorks Inc 236 Selena Mader / John Kuby 12824 - 141 Street, Edmonton, AB T5L 4N8 Tel: (780) 453-6903 Fax: (780) 454-5645 Toll Free: 1-800-667-4264 Email: info@playworks.ca Web: www.playworks.ca PlayWorks and ParkWorks are Alberta based sister companies that are local representatives for a variety of national and international manufacturers of park and playground equipment. Visit us at www.playworks.ca or call 1-877-682-4701. Premier Tech Home & Garden IGC (MYKE PRO) 539 Clifford Robb 1 Avenue Premier, Riviere-du-Loup, QC G5R 6C1 Tel: (418) 867-8883 Fax: (418) 867-3999 Toll Free: 1-800-606-6926 Email: info@mykepro.com Web: www.mykepro.com Premier Tech Home & Garden IGC (dedicated to Independent Garden Center) promotes mycorrhizal products MYKE® PRO that allow landscape professionals to benefit from the advantages of mycorrhizae: reduce maintenance cost, faster establishment, reduce watering needs. For plant installation, turf establishment and turf maintenance, MYKE® PRO products are natural and effective!

Professional Gardener Co. Ltd., The 414, 416 Allan Nielsen 915 - 23 Avenue SE, Calgary, AB T2G 1P1 Tel: (403) 263-4200 Fax: (403) 237-0029 Email: progar@telusplanet.net Western Canada's premier supplier to the landscape, nursery and greenhouse trade since 1927. Experienced industry professionals at your service.

Purple Springs Nursery 615, 617 Ellen Dyck 4516 Hullcar Road, Armstrong, BC V0E 1B4 Tel: (250) 546-8156 Fax: (250) 546-9155 Toll Free: 1-877-289-3813 Email: info@psnursery.com Web: www.psnursery.com Wholesale growers of over 250 acres of ‘Cold Hardy’ field and container grown trees. Come and visit us to enjoy a field tour of our wide selection of deciduous and coniferous varieties and to view our 15 gal. Pot-and-Pot operation of 10,000 units. Rainbow Play Systems / Blue Grass Nursery 641 Ian Traquair 260130B Writing Creek Crescent Rocky View County (Balzac), AB T4A 0M9 Tel: (403) 226-0468 Fax: (403) 266-0713 Email: ian@bluegrassnursery.com Website: www.bluegrassnursery.com America's most trusted name in play systems.

Regency Irrigation Ltd. 541 Michael Kennedy 103, 90 Freeport Blvd. NE, Calgary, AB T3J 5J9 Tel: (403) 250-2685 Fax: (403) 250-1758 Email: mike.k@regencyirrigation.com Website: www.regencyirrigation.com Underground irrigation systems, ponds and landscape lighting.

Reggear Tree Farm 225 Bob Reggear 1176 Loseth Road, Orofino, ID 83544 Tel: (208) 924-6741 Fax: (208) 924-6742 Email: info@rtfarms.com Website: www.rtfarms.com Wholesale nursery stock: conifers, deciduous trees and shrubs. Our stock is especially adapted for the Rocky Mountain Region due to the wind, cold, and our "dryland approach" for cultivating the trees and shrubs. All plants are zone 2-4 hardiness.

Organic Based Soil Supplement Rich in organic matter and slow release nutrients. Improves drainage and soil structure. FOR USE IN: flower beds, rose buses, vegetable gardens, trees, shrubs, evergreens & lawns. Produced at the Edmonton Waste Management Centre

Second Nature Sales | 780.496.5128 www.inglisenvironmental.com

18 I Green for Life October/November 2013

Rick's Concrete Products / Fountain Factory 306 Mark Veldjesgraaf 2343 - 2nd Avenue N, Lethbridge, AB T1H 0C1 Tel: (403) 329-3686 Fax: (403) 317-0072 Email: ricksconcrete@hotmail.com Website: www.ricksconcreteproducts.com Manufacturing birdbaths, benches, tables, statuary, lawn ornaments and stone art fountains. Exposed aggregate flower pots and tables.

Rocky Mountain Landscape Bark 640 Anjanette Jones / Mark Boot 8774 Burton Lake Road, Elko, BC V0B 1T3 Tel: (250) 529-7663 Fax: (250) 529-7610 Email: barkplant@gmail.com Website: www.rockymountainbark.ca We supply landscapers and retail outlets with premium, high quality fir bark nuggets and mulch. Bagged or bulk. We are partnered with Boot Trucking for fast delivery times.

Exhibitor Profiles

Sea Soil™ / Foenix Forest Technology Inc. 334 Rick Fawkes PO Box 638, Port McNeill, BC V0N 2R0 Tel: (250) 729-9965 Fax: (250) 729-9967 Toll Free: 1-866-SEA-SOIL Email: sales@seasoil.com Website: www.seasoil.com Our family makes superior composted soils and mixes. Sea Soil is an organically fertilized, OMRI listed soil made with fish and unique forest fines. Sea Soil by nature is weed-free and safe for all applications. We use Sea Soil as a base for all of our products.

Second Nature Compost - City of Edmonton 235 Allan Yee, Brent Hamilton Suite 100, 13111 Meridian Street, Edmonton, AB T6S 1G9 Tel: (780) 496-5414 Fax: (780) 496-5668 Email: brent.hamilton@edmonton.ca Website: www.inglisenvironmental.com; www.secondnaturecompost.com Supply and sale of Second Nature Compost products for agricultural, horticultural and erosion control uses. Your plant health starts with healthy soil.

Sester Farms Inc. 427 Sales Team 33205 SE Oxbow Drive, Gresham, OR 97080 Tel: (503) 663-4844 Fax: (503) 663-7659 Toll Free: 1-800-832-4487 Email: sales@sesterfarms.com Website: www.sesterfarms.com Family owned and operated wholesale grower of shade and ornamental trees, shrubs and root-pruned conifers. Greenhouse division.

Simon Bos Nurseries Ltd. 415 Simon Bos PO Box 1078, Coaldale, AB T1M 1M9 Tel: (403) 345-2716 Fax: (403) 345-4306 Email: simon@bosnurseries.com Website: www.bosnurseries.com We specialize in growing deciduous, evergreen and container grown trees.

Simply Fish Soil Amendments 337 Sarayha Ferris 11060 Morton Rd, Powell River, BC V8A 0L9 Tel: (604) 487-9200 Email: sales@simplyfish.ca Web: www.simplyfish.c Soil amendments and conditioners.

Society to Prevent Dutch Elm Disease (STOPDED) 237 Janet Feddes-Calpas 5030 - 50 Street, Lacombe, AB T4L 1W8 Tel: (403) 782-8613 Fax: (403) 782-5514 STOPDED Hotline: 1-877-837-ELMS (3567) Email: pestman@shaw.ca Website: www.stopded.org The main objective of the Society to Prevent Dutch Elm Disease (STOPDED) is to promote the survival of the American elm in Alberta by preventing the establishment of Dutch Elm Disease (DED) and its insect vectors. Alberta is DED free and with your help, we can keep it that way! SOLIDUS Natural Stone Products Inc. 424 Manuel Zimmermann PO Box 2543 (4747-51 Avenue) Whitecourt, AB T7S 2A1 Tel: (780) 396-9795 Email: manuel.zimmermann@solidus-stone.ca Website: www.solidus-stone.ca SOLIDUS – The expertise in finished natural stone. Supplying landscape stone & decorative pieces for residential, commercial and municipal applications. From our standard line of products to custom orders, our products stand for durability, timeless design and display the simple beauty of stone in each and every solid piece of rock. Somerville Nurseries Inc. 327 Kim Iceton Box 1445, Everett, ON T0M 1J0 Tel: (705) 435-6258 Fax: (705) 435-6259 Toll Free: 1-800-663-3003 Email: kim@somervillenurseries.com Website: www.krisskringle.com Supplier of natural Christmas trees and greens.

Southern Drip Irrigation Ltd. 626, 628, 630 Kees Van Beek 3305 - 2 Avenue N, Lethbridge, AB T1H 0C7 Tel: (403) 394-0042 Fax: (403) 394-9515 Toll Free: 1-877-663-2615 Email: kees@southerndrip.com Website: www.southerndrip.com Specialists in micro/drip irrigation systems. Extensive experience in greenhouse and horticultural watering systems. Supplier of all irrigation materials for the orchard, landscape, tree nursery and greenhouse industry.

Specimen Trees Wholesale Nurseries Ltd. 238, 240 Lindsay Davidson 18598 Advent Road, Pitt Meadows, BC V3Y 2G8 Tel: (604) 465-7122 Fax: (604) 465-8100 Toll Free: 1-800-471-4448 Email: inquiry@specimentrees.com Website: www.specimentrees.com An impressive selection of hardy grafted conifers; both container and field grown in specimen sizes. A good selection of trees and hardy flowering shrubs are also available. Stewart Brothers Nurseries Ltd. 314, 316 Kal Jhaj 4500 Stewart Road West, Kelowna, BC V1W 4N5 Tel: (250) 764-2121 Fax: (250) 764-4421 Toll Free: 1-800-313-2101 Email: kal.jhaj@stewartnurseries.com Website: www.stewartbrothersnurseries.com Stewart Brothers Nurseries is a family owned and managed business celebrating 102 years of service. We provide a wide variety of prairie-hardy deciduous and coniferous trees at various stages of growth and development from which to choose. We are committed to you and to the deep roots of your own community. Stokes Seeds Limited 338 Leah Erickson Box 10, Thorold, ON L2V 5E9 Toll Free: 1-800-263-7233 Fax: (888) 834-3334 Email: lerickson@stokeseeds.com Website: www.stokeseeds.com Canada's leading supplier of commercial vegetable seeds; commercial flower seeds; vegetative flowers.

Your Local Greenhouse Supplier

Florists Supply is a direct importer, wholesaler and manufacturer serving Canada since 1935. ZZZ ˊRULVWVVXSSO\ FRP 1-204-632-1210 1-800-665-7378

1-306-244-4457 1-800-667-3985

1-780-424-4576 1-800-465-8878

1-604-630-4688 1-866-203-8607 Green for Life October/November 2013 I 19

Exhibitor Profiles

Sun Gro Horticulture Inc. 631 Doris Williams PO Box 189, Seba Beach, AB T0E 2B0 Toll Free: 1-888-797-7328 Fax: (888) 797-6497 Email: dorisw@sungro.com Website: www.sungro.com; www.blackgold.bz Sunshine peat moss, "Sunshine" retail and professional growing mixes; Black Gold peat moss, retail mixes. Florikote controlled release fertilizers, Technigro water soluble fertilizers.

Sunshine Brands®: The Grounds Guys, The Sprinkler Guys 733 Matthew Winton 22 Coles Crescent, Orangeville, ON L9W 2Z2 Toll Free: 1-800-361-5296 Fax: (800) 909-9515 Email: matthew@groundsguys.ca Website: www.sunshinebrands.ca With over 25 years experience building successful businesses in the landscape maintenance and irrigation service industries, we are Canada’s leading landscape management franchise system.

TerraLink Horticulture Inc. 405 Lisa Birston 464 Riverside Road, Abbotsford, BC V2S 7M1 Tel: (604) 864-9044 Fax: (604) 864-8418 Toll Free: 1-800-661-4559 Email: marketing@tlhort.com Website: www.tlhort.com Canadian fertilizer manufacturer and distributor of agricultural and horticultural supplies and crop protection products for the professional greenhouse vegetable, floral, nursery, landscape, garden centre, municipalities and parks in Western Canada.

The Bug Factory Ltd. 128 Tina Ziaei 1636 East Island Hwy, Nanoose Bay, BC V9P 9A5 Tel: (250) 468-7912 Email: tina@thebugfactory.ca Website: www.thebugfactory.ca We produce and distribute biological control products. We are the sole distributors of Biobest Biological Systems in Western Canada.

Top Spray® 701 Marina Chabbert 305 Griffin Road West, Cochrane, AB T4C 2C4 Tel: (403) 932-1464 Fax: (403) 932-6675 Toll Free: 1-888-51MULCH Email: info@topspray.com Website: www.topspray.com Products include a range of premium organic mulches, soil & compost blends & superabsorbents. Services include topdressing, Terraseeding®, Express Blower applications, erosion & sediment control, bulk deliveries, retail pickup and custom grinding. TWD Lawn & Garden Products 423 Dave Leyh 12340 - 184 Street, Edmonton, AB T5V 0A5 Toll Free: 1-800-565-8432 Fax: (888) 969-2893 Email: daveleyh@telus.net Innovative manufacturer and marketer of Mr. Tweed landscape fabric and Mr. Fothergill’s packaged seeds. Importer and distributor of a wide variety of decorative fencing, bamboo, lawn edging and unique garden accessories.

Urban Green Produce Inc. 638 Cody Idle /Rusty McKay 397 Deerview Drive SE, Calgary, AB T2J 6X2 Tel: (403) 990-1130 Email: cody@urbangreenproduce.com; rusty@urbangreenproduce.com Website: www.urbangreenproduce.com Urban Green Produce Inc. is a Calgary based company, stared in the fall of 2013. We are a company filled with technology and innovation. We are the urban farmer of the future, that will grow with the future. We are bringing the future to Western Canada as distributor for the iGROW Induction Lighting system. Valleybrook Gardens Ltd. 504, 506 Lovette Johns 1831 Peardonville Road, Abbotsford, BC V2X 2M3 Tel: (604) 855-1177 Fax: (604) 850-1383 Toll Free: 1-800-824-1120 Email: lovette@valleybrook.com Website: www.perennials.com; www.valleybrook.com Your perennial source for the best brands. Heritage Perennials, Jeepers Creepers, Rock Stars, Trophy Taker and Happy Ever Appster Daylilies and more!

Van Belle Nursery 528, 530 Adam Underwood 34825 Hallert Road, Abbotsford, BC V3G 1R3 Toll Free: 1-888-826-2355 Fax: (604) 853-6282 Email: info@vanbelle.com Website: www.vanbelle.com Specialize in 4” potted liners and finished woody ornamentals, vines, broadleaves and perennials, with the latest varieties from Proven Winners®, First Editions®, and Bloomin’ Easy®. Van Noort Bulb Company 210 Michael Koornneef / Keith Carpenter 22264 Hwy 10, Langley, BC V2Y 2K6 Tel: (604) 888-6555 Fax: (604) 888-7640 Toll Free: 1-888-826-6667 Email: mail@vannoortbulb.com Website: www.vannoortbulb.com Specializing in complete retail, grower and landscape programs of fall and spring bulbs, perennials, roses and small fruit.

Vanhof and Blokker Ltd. 429, 431 Alison vanRees 6745 Pacific Circle, Mississauga, ON L5T 1S6 Tel: (905) 670-2852 Fax: (905) 670-2889 Toll Free: 1-800-387-2852 Email: info@vhbk.ca Website: www.vhbk.ca For 145 years Vanhof & Blokker has been specializing in the sales and distribution of flower bulbs, perennials, roses and cuttings. Additionally, we supply an extensive range of hard good lines: Elho and Peacock garden supports from the Netherlands and Burgon & Ball garden tools.

20 I Green for Life October/November 2013

Exhibitor Profiles

Vanstone Nurseries 241 Owen Vanstone Box 670, Portage La Prairie, MB R1N 3C2 Tel: (204) 857-8435 Fax: (204) 857-7728 Email: info@vanstonenurseries.com Website: www.vanstonenurseries.com Vanstone Nurseries is a family owned company located in Portage la Prairie, Manitoba. We are a wholesale grower of perennials, grasses, ornamental shrubs, small fruit, herbs, and annuals. We take pride in supplying independent garden centres in Western Canada with quality, hardy plants. VRE Systems 703, 705 Mike Van Zalen RR 1, 7367 Young Street, Grassie, ON L0R 1M0 Tel: (905) 945-8863 Fax: (905) 945-9294 Toll Free: 1-800-499-4873 ext 231 Email: mike@vresystems.com Website: www.vresystems.com VRE - Boasting 30 years of manufacturing and service of curtain systems for shading, cooling and heat retention. Modular flat, round & peak structures, retail shelf and hanging displays, transport and customer carts, security fencing and mono rail. Custom manufacturing and garden centre layouts.

Westland Ltd. 601, 603 Mark Rasko 291231 Westland Drive, Rocky View County, AB T4A 0E3 Toll Free: 1-800-363-9378 Fax: (403) 275-9479 Email: customerservice@westland.com Website: www.westlandltd.com Westland is Western Canada’s largest importer/ distributor of garden products. For 47 years we have delivered the products you need, on time, priced right. We distribute many brands including Easy EcoGrass, Scott’s, Safer’s, Premier Tech and Easy Gardener with our in-house brands: Groundskeepers Pride® and Green Harvest®.

Zeller & Sons Enterprises 739, 741 Dan Zeller RR 1, 2360 Naramata Road, Naramata, BC V0H 1N0 Tel: (250) 496-5338 Fax: (250) 496-5886 Toll Free: 1-866-496-5338 Email: dan@zellerandsons.com Website: www.zellerandsons.com Agricultural supplier of equipment and hardware. Pruning tools: hand, electric, pneumatic operated. Spaders, weed and conventional sprayers, cultivating hoes, grafting supplies, rodent and bird control. Bamboo fencing, tying and tree training.

Exhibitor list current as of September 9, 2013.

Webb Nursery & Landscape Inc. 120 Marcelita Loosli 162 Glendale Road, Bellevue, ID 83313 Tel: (208) 720-8075 Fax: (208) 788-2633 Email: marcelita@webbland.com Website: www.webbland.com For 30 years we've been your Rocky Mountain source for aspen provided in containers, seedlings and ball and burlap which are grown from locally collected seed. In addition we produce hardy deciduous shrubs for your high elevation needs.

Wellmaster Carts, Div. of Wellmaster Pipe & Supply Inc. 221, 223 Pedro Friesen PO Box 456, (1494 Bell Mill Road) Tillsonburg, ON N4G 4J1 Tel: (519) 688-0500 Fax: (519) 688-0563 Toll Free: 1-800-387-9355 Email: carts@wellmaster.ca Website: www.wellmaster.ca Carts: Greenhouse, transportation, bedding plant and display, nursery and heavy duty. Trailers: rampless and low bed ramp style. Wagons: tracking and articulating.

West Coast Floral Growers & Distributors Ltd. 217 Marvin Jansen Van Doorn 1420 - 172 Street, Surrey, BC V3S 9M6 Tel: (604) 541-7447 Fax: (604) 541-0882 Toll Free: 1-800-668-4655 Email: marvin@westcoastfloral.com Website: www.westcoastfloral.com West Coast Floral is a supplier of quality potted plants and fresh cut flowers. As well, we are a distributor of plant material for numerous suppliers. Our fleet covers most of Western Canada, with a weekly service from Vancouver to the Prairie provinces.

Green for Life October/November 2013 I 21

E ven ts, wo rksh o p s & sessio n s at- a- g lan c e

We dne s day, Nove mbe r 13t h

7:00 pm Landscape Alberta Nursery Growers Annual Auction Coast Plaza Hotel, 10155 - 105 Street, Edmonton

Thur s day, Nove mbe r 14t h Time

Workshop or Event

7:00 am - 8:15 am

Registration, coffee and refreshments

8:15 am - 12:15 pm

Landscape Contractors Workshop Managing Work Crews for Excellence, Kevin Kehoe

8:15 am - 12:15 pm

8:15 am - 12:15 pm 8:15 am - 12:15 pm 10:10 am - 4:30 pm 1:00 pm - 5:00 pm 5:00 pm - 9:00 pm 5:00 pm - 6:00 pm 6:00 pm - 10:00 pm

Keynote Presentation: All Sectors The Science of Silence: Can You Hear Your Body Talking?, Eliot Hoppe

Arborist and Nursery Growers Workshop Urban Tree Problems, Dr. Ken Fry, Tyler Wist, Anita Schill Greenhouse Growers Workshop Water and Fertilizers, Dr, Moyhuddin Mirza The Green Industry Show - Hall E Landscape Industry Certified Exams STOPDED General Meeting

AGGA Annual General Meeting AGGA Awards Dinner

Registration Choices

Your BEST DEAL is a FULL Conference Pass!

Includes: Early morning refreshments, one workshop of your choice on Thursday, November 14 and one workshop of your choice, and/or access to all General Sessions on Friday, November 15.

Or … select an individually priced workshop, or a Friday General Sessions pass. Trade Show entry is included with any conference registration. Workshop Sponsors:

22 I Green for Life October/November 2013

E ven ts, wo rksh o p s & sessio n s at- a- g lan c e

Fr iday, Nove mbe r 15t h Time

Workshop or Event

7:00 am - 8:15 am

Registration, coffee and refreshments

8:15 am - 12:15 pm

Landscape Contractors Workshop Profit Builders Workshop, Jeffrey Scott

8:15 am - 11:00 am

8:15 am - 12:15 pm 8:15 am - 11:00 am 8:15 am - 9:30 am 8:15 am - 9:30 am 9:45 am - 11:00 am 9:45 am - 11:00 am 10:30 am - 3:30 pm 11:15 am - 12:30 pm 11:15 am - 12:30 pm 1:00 pm - 3:00 pm

Garden Centres Workshop Retail Redesign: No Bulldozer Required, Judy Sharpton Plus! Trade Show Walkabout

Greenhouse Growers Workshop Success in Growing, Chris Currey, Roberto Lopez

Landscape Alberta Nursery Growers Group Meeting Anyone may attend Gardening Without Flowers Paul Zammit

Managing Conflict in the Workplace Fern Richardson

GS GS

Insects in the Landscape Dr. Ken Fry

Developing High Performance Teams Fern Richardson

The Green Industry Show - Hall E Water Wise Gardening Paul Zammit Succession Planning Joel Bokenfohr

Landscape Alberta Sod Growers Group Annual Meeting

Denotes a General Session. A General Session pass provides access to General Sessions only (up to three sessions - no workshops). A FULL Conference registration includes entry to General Sessions.

This symbol indicates one more credits available at a particular session for Alberta Environment’s pesticide applicator license renewal.

Workshop Sponsors:

Green for Life October/November 2013 I 23

Thursday, November 14, 2013 8:15 am - 12:15 pm

Keynote - All Sectors

The Science of Silence: Can you Hear Your Body Talking? with Eliot Hoppe

Don’t miss this remarkable workshop - Eliot Hoppe is an expert on body language communication and non verbal inﬂuence. He brings over 25 years of sales and senior leadership experience to his work with leading organizations, dramatically improving the output of their sales teams. Eliot is often called upon by the media to decode the emotions of celebrities, politicians and other notable names in the news. Do you know that body language accounts for up to 100% of all communication? See what you have been missing! This presentation focuses on the vital role that body language and non-verbal cues play when interacting with others. Participants will learn how to project their own signals and decode their customer's body movements, gestures and facial expressions. Think of the competitive edge your team will gain when communicating with others.

Eliot Hoppe is an experienced professional and leading authority in the ﬁeld of body language and sales communication. He has trained hundreds of sales professionals on the topics of body language, non-verbal communication and sales communication skills. Eliot is the founder and president of Paramount Learning Systems Inc., a leading-edge sales training company focusing on eﬀective communication, sales skills development and executive leadership coaching.

Thursday, November 14, 2013 8:15 am - 12:15 pm

Landscape Contractors Workshop

Managing Work Crews for Excellence with Kevin Kehoe

A successful supervisor or foreman is one who engages and inﬂuences workers at every level, convinces each to perform at their peak, embraces their role in achieving company goals, and solves client needs. In this exclusive workshop, you will learn proven management techniques, tools, and skills as a front-line supervisor or foreman. You’ll become a better leader and build staﬀ support to strengthen individual and overall performance. • • • • • •

Transitioning to a supervisor or foreman Effective work planning and management Responsible delegation and follow-up Motivating workers Effective communication with workers Dealing with difficult people

Workshop Sponsor

Kevin Kehoe is the owner of Kehoe & Co, a business proﬁtability and performance management consulting ﬁrm. He is an experienced and inspiring speaker, consultant and business educator who brings over 25 years of “real world" business management experience to this workshop. Kevin holds an M.B.A. in Finance and a Masters in International Management. 24 I Green for Life October/November 2013

Thursday, November 14, 2013 8:15 am - 12:15 pm

Arborist and Nursery Growers Workshop

Urban Tree Problems

with Dr. Ken Fry, Tyler Wist, Anita Schill

There are many causes for urban tree decline; insects, diseases and poor root development, to name a few. This workshop brings together three experts who will examine some of these causes. Dr. Ken Fry, Olds College, will examine insects and diseases, and how to mitigate damage with conventional and bio-controls. Invasive plants species will also be reviewed. Tyler Wist, University of Saskatchewan, is leading a Western Canada study searching for solutions to problems facing urban ash trees. Anita Schill, Olds College, will demonstrate how to perform a forensic investigation to determine tree decline. Dr. Ken Fry, Coordinator for the Environmental Horticulture Program and Entomology Instructor in the School of Environment at Olds College, has been involved in insect pest management research, teaching and extension for over 15 years, including 9 years as a research scientist at the Alberta Research Council. His research is focused on biological control of insect pests and integrated pest management.

Tyler Wist is a Ph.D. candidate at the University of Alberta and a graduate of the University of Saskatchewan with an MSc and a BSc High Honours. Tyler is currently working on the chemical ecology of the tritrophic relationship between a host ash tree, a Gracillarid moth that attacks the ash tree, and a braconid wasp that attacks the leaf-mining larvae of the moth.

In addition to teaching in the Landscape Gardener Apprenticeship Program at Olds College, Anita has extensive experience as a registered consulting arborist performing forensic tree investigations. Her strengths include practical knowledge of tree biology and urban soils to protect and design a successful growing environment for woody plants. Anita is also an ISA certiﬁed arborist, a qualiﬁed tree risk assessor and a professional agrologist.

Thursday, November 14, 2013 8:15 am - 12:15 pm

Greenhouse Growers Workshop

Water and Fertilizers Dr. Moyhuddin Mirza

with co-presenters Thom Rhypien and David Bird, Direct Solutions

Water is essential for plant growth and without water, there would be no greenhouse business. Many greenhouses fail to conduct water testing before start-up only to ﬁnd that the water is high in sodium and cannot be used for irrigation. Learn about water quality and quantities, and other uses for water in the greenhouse.

Correct fertilization is crucial to success in the greenhouse. Learn about pH, electrical conductivity, designing a fertilizer program based on your water quality, and the use of readymade commercial fertilizers. Research Updates Workshop Sponsor Many researchers in Alberta help the greenhouse and horticulture industry with research and business development. Hear from the following industry specialists who will share their research achievements and results: • Emmanuel Anum Laate, Edmonton, AB • Dr. John Zhang, Brooks, AB • Dr. Nick Savidov, Edmonton, AB Dr. Mohyuddin Mirza is a consultant for the Alberta • Dr. Kwesi Ampong Nyarko, Edmonton, AB Greenhouse Growers Association (AGGA) for • Dr. Jian Yang, Vegreville, AB education and extension. He continues to write for the AGGA newsletter and Greenhouse Canada magazine. Green for Life October/November 2013 I 25

Growers Gro wers of Containerized Containerized Shrubs ~ Roses ~ Ev Evergreens ergreens Pot-in-Pot P ot-in-Pot Trees Trees ~ Fruit Trees Trees Native N ative Plants ~ Vines ~ Aquatics Aquatics Perennials P erennials ~ Grasses Grand Forks, Forks , B.C. B.C. 1-800-83 1-800-831-9611 1-9611 www.bronandsons.com www.bronandsons .com

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Toll T oll Free F Fax: ax: 1-877-542-5936

Friday, November 15, 2013 8:15 am - 11:00 am

Garden Centres Workshop

Retail Redesign and Rejuvenation: No Bulldozer or Bank Loan Required? with Judy Sharpton

If you would just like to bulldoze your garden centre and start over – convenient customer ﬂow patterns, no disconnected hoop houses and all the registers and carts you need in just the right place – this workshop is for you. We will be looking at drawings and photos of real renovations illustrating store development opportunities. The workshop begins at the street and covers all aspects of store layout from entrance to cash wrap plus, merchandising issues like category placement, signage and clutter. Bring your ﬂash drive and load the complete PowerPoint presentation free when you buy the book, Store Development Opportunities That Don’t Require a Bulldozer or a Bank Loan (Second Edition) by Judy Sharpton.

Trade Show Walkabout: Workshop registrants can join Judy in the trade show floor to discuss merchandising opportunities for specific products and promotional ideas to support that merchandise. (Tour times: 11:30 am and 2:00 pm. Max 15 participants each. First come, first serve).

Workshop Sponsor

Judy Sharpton is a garden center design and renovation specialist with 35 years of experience in advertising and promotion. Her company, Growing Places Marketing, specializes in on-site consultations on store design, renovation and branding exclusively for independent garden centers and farm markets.

28 I Green for Life October/November 2013

Friday, November 15, 2013 8:15 am - 12:15 pm

Landscape Contractors Workshop

Proﬁt Builders Workshop with Jeﬀrey Scott

What first made your landscape company successful may now be getting in the way of reaching your next level of financial success. This workshop will wake you up to specific methods for improving sales, efficiency, margins and net profits. Improve your business results by learning how to: • Sell and produce at higher margins • Organize your company for improved efficiency • Get more work done with less labor • Create ownership thinking among your staff

Workshop Sponsor

Discuss techniques for more profitable selling, pricing, estimating, organizing production, incentivizing, developing employees and managing key financial data. You will come away with a custom game plan for your firm, with specific techniques that you can implement immediately. Jeffrey Scott, MBA, Consultant, grew his landscape company into a very successful $10 million enterprise, and is now devoted to helping others achieve profound success.

He consults with over 60 organizations across North America and thousands of contractors follow his newsletter, Breakthrough Ideas. He is also the author of two books, The Referral Advantage and The Leaders Edge.

Thursday, November 14, 2013 8:15 am - 12:15 pm

Greenhouse Growers Workshop

Success in Growing

with Chris Currey and Roberto Lopez

Join our experts to discuss everything you need to know for successful greenhouse crops. This workshop will cover: • Getting Your Annuals and Perennials to Flower On Time, Every Time We will discuss the fundamentals of flower induction for annuals and perennials and how to use these tools successfully. • Plant Growth Regulators (PGR) for the Northern Grower Discuss different types of PGRs and application methods for successful production. • Using Controlled Release Fertilizers (CRF) in the Greenhouse Find out which rates and materials work best for a variety of crops. Learn how to adjust PourThru guidelines for monitoring substrate EC when using CRFs instead of liquid feed. Workshop Sponsor • Energy Efficient Bedding Plant Production We will show you how much money can be saved by growing cold tolerant annuals in high tunnels and applying root zone bottom heating using Virtual Grower. Chris received a B.S. in Environmental Horticulture and M.S. in Applied Plant Science from the University of Minnesota and has a Ph.D. in Horticulture from Purdue University. He joined the faculty in the Department of Horticulture at Iowa State University in the summer of 2013. His appointment is in teaching and research with an emphasis in greenhouse and controlled environment crop production.

Roberto earned his B.S. in Biology and Economics from the University of New Mexico and received a M.S. and Ph.D. in Horticulture from Michigan State University. He joined the faculty in the Department of Horticulture and Landscape Architecture at Purdue University in the fall of 2007, and focuses on extension, research and teaching of greenhouse and ﬂoriculture crops.

Green for Life October/November 2013 I 29

General Sessions Friday, November 15, 2013

General Sessions are open to attendees with a Full Conference pass OR those with a ticketed general session pass. 8:15 - 9:30 am

8:15 - 9:30 am

9:45 - 11:00 am

11:15 - 12:30 pm

Gardening Without Flowers Paul Zammit While flowers provide a source of colour and seasonal interest, Paul believes that there is often too much emphasis on using them in general landscape planning. Drawing on his 25 years of experience in the industry, he will emphasize how great gardens, large or small, could have year round interest and appeal without relying strictly on flowers. Join Paul for an energetic presentation that explores the importance of garden ornament, hardscaping elements and the power of living sculpture in the landscape from architectural plants with fantastic foliage, form and/or bark. Managing Conflict in the Workplace Fern Richardson Conflict is a normal and potentially useful aspect of human interaction. It’s an indicator that something is amiss. When dealt with in a positive way, conflict results in increased understanding, improved relationships and enhanced creative thinking. On the other hand, poorly handled conflict can spell disaster. We’ll look at the three stages of conflict and practice some communication tools you can use to put conflict on a positive path. Insects in the Landscape Dr. Ken Fry A comprehensive assessment of effective and available biological control agents, coupled with a discussion of cultural, physical and chemical measures, will be presented in the context of native and invasive species threats to urban trees. An emphasis will be placed on preventative measures to promote tree health and ecosystem functioning. Developing High Performance Teams Fern Richardson Teams are a vital part of today’s work environment and can help bring out the best in employees. It doesn’t happen magically but attention to team building can pay large dividends for everyone. We will look at how teams develop to attain high performance and share two team-building exercises you can take back to your workplace.

Water Wise Gardening Paul Zammit Paul believes that every drop of water is a precious resource. Whether it is a year of drought or a year of plenty, careful water use and management in the landscape is of utmost importance. Join Paul as he explores how to make every drop count in the garden, through careful plant selection, and well planned garden practices. Succession Planning Joel Bokenfohr Transferring a business from one generation to the next is one of the most difficult challenges facing farm families today. Developing a clear plan to transfer the business can prevent the process from becoming overwhelming and complicated in the long run. This session will highlight the key steps to consider and identify potential pitfalls when transferring the business to the next generation. This session will also provide practical strategies on how to transition both the ownership and management of the business to benefit both the exiting and incoming generation.

Look for this symbol. It denotes one or more credits available at a particular session for Alberta Environment’s pesticide applicator license renewal. 30 I Green for Life October/November 2013

All conference session qualify for education points for renewing Landscape Industry Certified designations.

Green Industry Conference Fees

Your best deal is a Full Conference Pass! Includes early morning refreshments, one workshop of your choice on Thursday, November 14, and one workshop of your choice and access to all General Sessions on Friday, November 15. Member................. Early Bird $230.00 Non Member......... Early Bird $253.00

After October 30 $253.00 After October 30 $278.00

Individually Pricedâ&#x20AC;&#x2C6;Workshops Member................. Early Bird $135.00 Non Member......... Early Bird $150.00

After October 30 $149.00 After October 30 $165.00

General Sessions Only - Friday (individually priced - max. 3 sessions) Member................. Early Bird $45.00 ea After October 30 $50.00 ea Non Member......... Early Bird $50.00 ea After October 30 $55.00 ea Student Rate: 50% discount off member rates. Must show student ID onsite.

Member rate: Landscape Alberta, Alberta Greenhouse Growers Association (AGGA) and International Society of Arboriculture (ISA) members are entitled to the member rate. Early Bird prices are applicable only to registrations received prior to 4:00 pm October 30, 2013; after this date, standard pricing applies. Pre-registration accepted until 4:00 pm Wednesday, November 6; registration after this date must be onsite.

THANK YOU SPONSORS

2013 Green Industry Show &â&#x20AC;&#x2C6;Conference

As of September 9, 2013

Green for Life October/November 2013 I 31

Industry and Association News...

Changes to the Temporary Foreign Worker Program The federal government has announced changes that will have a signiﬁcant impact on the recruitment of foreign workers - employers are strongly advised to read the new Labour Market Opinion (LMO) application form well in advance of considering whether to apply for foreign workers.

Background Employers may be allowed to hire temporary foreign workers for a maximum of 24 months through the stream for lowerskilled occupations when there is a demonstrable shortage of Canadian citizens and permanent residents. These occupations are coded at the NOC “C” or “D” skill level. New application fees Employers must pay $275.00 for each position requested. • There will be no refund in the event of a negative LMO, or if the application is withdrawn or cancelled by the employer. • Employers requesting to have their LMO application reconsidered, as a result of a negative LMO, must submit a new application and processing fee for each position. Note: The LMO processing fee does not apply to lower-skilled positions related to on-farm primary agriculture such as general farm workers, nursery and greenhouse workers.

Language Restriction A distinct language assessment factor has been introduced. As a result, English and French are the only languages that can be identiﬁed as a job requirement both in LMO applications and in job advertisements by employers, unless they can demonstrate that another language is essential for the job.

Note: The language restriction does not apply to lower-skilled positions related to on-farm primary agriculture such as general farm workers, nursery and greenhouse workers.

Employment advertising To meet the minimum advertising requirements set by the program, employers must advertise: 1. On the national Job Bank • The advertisement must be posted for a minimum of 4 weeks starting from the first day the ad appears and is accessible to the general public • The advertisement must remain posted to actively seek qualified Canadians and permanent residents until the date a labour market opinion is issued. 2. Use 2 or more additional methods of recruitment consistent with the normal practice for the occupation • employers can choose 1 or more recruitment methods among these: • print media (local newspapers, job boards, youth magazines etc.); and • general employment websites (jobboom.com, workopolis.com, etc.). • The advertisement must be accessible to the general public and posted for a minimum of 4 weeks starting from the first day the ad appears.

3. Target underrepresented groups • Employers can try to recruit workers from local or provincial/territorial employment centres, service centres for Aboriginal youth, new immigrants and people with disabilities

Employers are advised to review all the new requirements: http://bit.ly/13v3lXs.

Green for Life magazine

This professional publication for the landscape horticulture industry in Alberta is published six times per year, including this Green Industry Show & Conference Guide.

NOW AVAILABLE ONLINE!

Don’t miss the latest news, articles and events that are speciﬁc to Alberta’s green industry. Sign up for this free online magazine at www.landscape-alberta.com. 32 I Green for Life October/November 2013

Alberta’s New Minimum Wage Increase As of September 1, 2013, Alberta’s minimum wage has been increased from $9.75 per hour to $9.95 per hour. The $0.20 per hour increase is based on a formula initiated by the government in 2011, which uses the Average Weekly Earnings (AWE) and the Consumer Price Index (CPI) in Alberta as a gauge. In the past year, AWE rose 3.1%, while CPI grew 1.1%; the average of those two ﬁgures is how the 2.1% increase to the minimum wage was reached.

After taxes, Alberta’s minimum wage is the second highest amongst the provinces. About 1.8% of Alberta employees earned minimum wage between April 2012 and March 2013. Based on that figure, we have the lowest percentage of minimum wage earners compared with other provinces. Landscape Industry Certified Turf Maintenance Test In Sherwood Park on August 27, Landscape Alberta’s certification committee held a test opportunity for candidates to challenge several hands-on test stations in the Turf Maintenance specialty of the Landscape Industry Certified Technician program. Candidates were tested on several types of mowing equipment as well as power rake, aerator, edger and line trimmer. Strathcona County generously provided park space for the test site and we had perfect weather for the event.

Many thanks to our tireless volunteers, Darren Wright of Three Seasons Landscaping (Ardrossan) and Darcy McLachlan of Evergreen Horticulture Services Ltd. (Sherwood Park) for donating their time, equipment and expertise. The Landscape Industry Certiﬁed program seeks to elevate and recognize professionalism in our industry these member volunteers, both Landscape Industry Certiﬁed Technicians, are prime examples of the success of this program. Green for Life October/November 2013 I 33

Olds College Horticultural Programs Review On August 21, Nigel Bowles, Executive Director Landscape Alberta, along with Bruce Kay of OnGrowing Works Ltd., and chair of the Landscape Gardener Apprenticeship Provincial Advisory Committee, met with the Dean of the School of Environment, and the VP of Academic and Research. The goal of the meeting was to hear from senior staﬀ regarding the challenges they are facing as a result of the budget cuts imposed by the provincial government, and to seek clarity on the future of the horticultural programs at the college. We were advised that there was never a discussion by senior Olds College staﬀ about the elimination of horticultural programs at the College – the rumors that they were to be eliminated are unfounded.

Background: The provincial government has cut funding to the College by 7.3%. This is about $2 million in reductions shared across the College, including the Schools of Innovation, Business, Agriculture, Trades / Technology, and Environment (under which is horticulture). The challenge for horticulture is that program areas are intertwined and each student seat costs 1/3 more for training, when compared to other schools within the College – this on top of declining enrolment. The Academic and Research division maintained the 2012 – 2013 budget and the current programs will remain intact until September 2014 with new program transitioning anticipated to begin in September 2014 and beyond. The VP of Academic and Research informed us that rather than looking at the elimination of any horticultural program, he chose instead to undertake an accelerated comprehensive review of each of the programs - which is currently ongoing.

This review includes the programs listed in the School of Environment related to the horticulture industry: Landscape Gardener Apprenticeship Program, Environmental Horticulture (both majors), Production Horticulture, Bachelor of Applied Science (all three majors), and Turfgrass Management. The consultation process involves engagement of faculty, current and past students, industry, and a pan-Canadian review of similar programming. The ﬁnal report is scheduled for review by staﬀ in October.

The focus of the review is to achieve clarity on four outcomes: • programs are clearly aligned with student demand and interest • programs can meet the needs of the industries being served • programs can propose a unique proposition to diﬀerentiate itself within the market of Horticultural training within Canada (destination programs) • alignment of College resources to sustain the programs oﬀered in 2014-15 and beyond

34 I Green for Life October/November 2013

The question we asked at the meeting was “Will the current programs remain as they are?” Because of the need to ﬁnd savings and increase enrolment, the answer was no. There is going to be a reorganization of the programs so that the

College can continue to oﬀer horticultural programs that are sustainable into the future. At this time, no one knows what that will look like – the review will help answer those questions.

the symptoms to Rob Spencer, Commercial Horticulture Specialist with Alberta Agriculture, at rob.spencer@gov.ab.ca or 403-742-7563. Alternately you may contact Mike Harding, plant pathologist with Alberta Agriculture at 403-362-1338, or call the Ag-Info Centre at 310-FARM (3276).

Managing Late Blight Rob Spencer says increased awareness in both the industry and the public has led to a greater effort to monitor fields, gardens and greenhouses in order to protect crops from late blight, as well as a quicker response to any perceived infections. He says it is recommended that all growers of potato or tomato (commercial or home garden) take specific steps to prevent the carryover of disease into future years, as a number of valuable crop industries in Alberta could be impacted by repeated outbreaks. More informatiom. on late blight is posted on Alberta Agriculture’s website: http://bit.ly/1cDgyTX.

Landscape Alberta Nursery Growers Tour The Landscape Alberta nursery growers group bus tour took place on July 12, 2013 in Abbotsford, BC. Eighteen members participated in the tour which made stops at Pine Meadow Nursery, Cannor Nurseries, Paciﬁc Northwest Propagators, Qualitree Propagators, and Van Belle Nursery. The day’s informative outing ended with a wine and cheese party at Van Belle Nursery.

The Landscape Gardener Apprenticeship Program (LGAP) is of special interest to Landscape Alberta. Thank you to Mike and Len from Kato’s Nursery for leading the tour, and to all the To be clear, this program is not being cut, nor is generous hosts at each of the nurseries. To view photos from the event visit the curriculum changing. What may change, http://bit.ly/1drf5CW. depending on the review outcomes, is program delivery, number of intakes (based on demand) and organizational structure at the College. The one issue for which the College is not responsible is program uptake. The number of students in LGAP has been steadily declining and unless these numbers pick up, there is a real concern that the Government of Alberta may review the viability of the program in regard to its funding. We will have more information and comment on this matter in the weeks and months to come. During our discussions with the Dean and VP, we expressed concern that the College has been weak in its inclusion of industry with some of the decision-making process. A commitment was made to rectify this issue and we have now been provided with a direct connection to faculty staﬀ who will liaise with us.

We will have to wait for the review to be completed before we know what the future of horticultural programs will look like. As mentioned, the review report is due in October and the College has to make its ﬁnal recommendations in December 2013 in order to prepare for the 2014-15 academic year.

Information for Garden Centres re: Late Blight Late blight was discovered in Southern Alberta earlier this summer, and has been developing and spreading eastward through the region. Growers should increase their vigilance and monitoring for this disease and be prepared to respond as necessary. If you suspect late blight on any garden potato or tomato plants, please send a photo of

Green for Life October/November 2013 I 35

Quality Forman - The Key to Long-Term Prot

You make or lose money everyday with your foremen. The degree to which your foremen manage the big three – quality, morale and proﬁt – is the degree to which you are proﬁtable long term. Therefore an investment in your foremen can generate high returns.

Foremen usually rise to their positions based on their technical knowledge. Once promoted into a supervisory role, foremen need to develop as managers. Foresighted companies recognize the need to invest in the non-technical skill development of their foremen and part of that investment is training in three key areas: customer management, people management and job management. This kind of training regimen takes place in the classroom and on-the-job. Customer Management Training Three easy methods of customer management training that work are: 1) Conducting surprise visits and tailgate reviews. 2) Conducting foremen exchange programs; that is, rotate foremen at your sites once every two months for a day. Have the foremen review the sites and activities of the crews and, afterward, sit down to discuss the ﬁndings as a group. 3) Conduct a quarterly Foremen’s Day. Select one or two sites to visit and have everyone walk the site with a report card. Conduct an informal discussion of the quality of the site and the potential for improvement.

By Kevin Kehoe

People Management Training Every foreman should participate in at least eight hours of classroom training annually to learn goal setting, coaching and problem-solving skills. Most foremen are not born with these skills; they must be learned. The best method is to engage a training company to deliver a program customized to your people. Expect to invest about $125 to $150 per person per year. Compare this investment with the cost of turnover and lost days of production per average crew every year due to morale and communication problems. The end result of people management training is higher morale among your foremen and their crews.

The goal of all these activities is to train foremen on-the-job to deliver high quality service consistently. High-quality service should be the end result of any customer management training.

Thank you to 2013 Landscape Alber ta Golf Tour nament Sponsors dŝƚůĞ ^ƉŽŶƐŽƌ

Job Management Training Any job management training program should include developing skills in reading profit and loss statements, and understanding the key job measurements that impact controllable costs and profits. Many companies expect their foremen to report hours only, actual to budget. That’s like putting them behind the wheel of a car and expecting them to drive with one gauge, the tachometer. Hours don’t tell the story, dollars do. Intelligent decisions made at the foreman level are the result of having access to the right information and knowing how to apply it. Furthermore, when you combine the scorecard with the customer management methods described above, you have a powerful tool for connecting quality and profitability.

Kevin Kehoe is owner of Kevin Kehoe & Company, which specializes in management training. See Kevin Kehoe at the Green Industry Conference November 14-15, 2013 at the Edmonton Expo Centre at Northlands. See page 24 for details. 36 I Green for Life October/November 2013

Best Practices for Snow and Ice Management Services

Snow businesses rely on a bewildering mix of experience, data and processes for estimating snow and ice management services. For many, estimating is time-consuming, error-prone and a never-ending source of frustration.

By Phil Harwood

be? Would all 10 estimates be in the same format, saved in the same place, and able to be audited by an outsider for accuracy?

Best Practices #2: Delegation For many snow and ice contractors, estimating is based more on experience than anything else. This means that owners or other seasoned and high-paid employees Over the course of my career, both as a snow have the skills to create estimates; but this causes estimating to be unnecessarily contractor and industry consultant, I’ve seen expensive, not to mention that it consumes precious time from these valuable people everything from the “swag” method (guessing) to who probably have more important things to do, like running the business or selling. over-engineered estimating models that nobody could follow, not even the creator of the model. With a systematic approach, estimating may be delegated to less costly administrative Somewhere in between these two extremes lies or junior personnel. A senior person may wish to review an estimate, but there is no the perfect method – the holy grail of snow and ice estimating. In our quest for the perfect model, a look at the best practices followed by the majority of the leading ﬁrms in the industry can be instructive.

Best Practice #1: Systemization Estimating is a critical process in any contracting business. Part of a larger sales process, it is an essential component that should not be neglected. On the contrary, estimating processes should be fully systemized so they are accurate, reliable and fast.

Estimating is expensive. By creating an eﬀective estimating system, costs may be dramatically reduced. In our work with contractors throughout the US and Canada, we have seen savings in time by up to 200 percent by utilizing a systematic approach to estimating.

The number-crunching aspect of estimating is the most critical but often the most mysterious. The complexity of working with multiple variables and many unknowns can result in an over-reliance on guesswork and assumptions.

There are many diﬀerent ways to implement a systematic approach to estimating. One of the most versatile programs available is Microsoft Excel. Built as a productivity tool, it is one of the most commonly used spreadsheet programs in business today.

With Microsoft Excel, any type of estimating system can be devised. In addition, your estimate may be mapped directly into your proposal without time-consuming, error-prone data entry.

For each best practice, there is a test to help identify areas of opportunity. If you were to review the step-by-step sequence of tasks utilized for your last 10 estimates, how similar would the sequences Green for Life October/November 2013 I 37

value in having a senior person create an estimate that could be done by junior personnel using an estimating system.

Here’s the test: Compare the cost per hour of your estimators to your selling rate per hour for labour. An owner’s time is typically valued at four to six times the hourly selling rate for labour. For example, if you sell labour at $50 per hour, the owner’s opportunity cost per hour is between $200 and $300. If your costs per hour for estimating exceeds your selling rate per hour, it’s too high.

Best Practices #3: Negotiation Without a defined system, it’s often very difficult to retrace the estimator’s steps or verify the accuracy of calculations after the proposal is created. This usually occurs because the estimator’s notes and calculations were not captured in a uniform manner or saved in a logical place. Even more problematic, if the prospect wants to negotiate prices, it is extremely difficult to do so without recreating the entire proposal from the ground up. An effective estimating system will allow the salesperson to negotiate, if necessary, quickly and accurately; having this ability is a significant competitive advantage.

Here’s the test: Pretend your prospect is on the phone and ready to make a decision but wants to negotiate several aspects of your proposal, including the scope of work and prices. Do you negotiate with him while he is on the phone, or do you ask for some time to review the numbers and call back? If you were using a systematic estimating method, you would be able to quickly and accurately make the changes on the phone and close the deal. But if you let your prospect go without closing the sale, he may very well call your competitor.

Box 1089 Carman, MB R0G 0J0 Toll Free: 1-866-745-6703 brian@aubinnurseries.ca www.aubinnurseries.ca 38 I Green for Life October/November 2013

By implementing the best practises outlined in this article, you will be well on your way to solving the estimating problem.

Phil Harwood is the President & CEO of Pro-Motion Consulting in Ontario. He is a Certiﬁed Snow Professional, Landscape Industry Certiﬁed Manager, PLANET Trailblazer, and holds an MBA from Michigan State University. Reprinted with permission from Landscape Trades magazine.

Seven Reasons Why Trade Show are Good for Business

Whether you're a small business just getting oﬀ the ground or a multi-million dollar company, trade shows are a great resource for connecting with your market and showcasing your product in a more intimate setting.

In today's competitive market, advertising and social media can only do so much in terms of product understanding. The advantages of being able to physically see and feel the product or service, as well as being able to engage with the people behind it, are unsurpassed by traditional forms of advertising. “One of the most useful aspects of exhibiting in a trade show is being able to speak with consumers one-on-one,” says Heather MacRae, Manager of Landscape Ontario’s Expo and Congress trade shows. “Trade shows allow exhibitors to showcase their product or service in person, rather than trying to convey it through an ad. The personable interaction at trade shows is far more helpful because you are physically there to display and discuss the trade and your product's usefulness to it.” Here are some of Heather’s reasons why being a trade show exhibitor can be beneﬁcial: • Meet prospective clients. This is a great way to connect with people that are already interested in your trade. Give them advice, show your expertise and hand them a business card or brochure with more information.

•

of exposure your business will get from the media and guests attending the show. Remember, the more attractive and original your display is, the more views it will receive from guests and the media. Meet experts in the field. A trade show is an opportunity to network with other professionals in your field. Look at them as partners instead of competition, and use the opportunity of the trade show to extend your contacts, attract business leads, exchange tasks and complete joint projects. Start building sales. Going to trade shows isn’t all about looking pretty; trade shows are good for building brand awareness and, hopefully, generating sales. Make sure you stock up with marketing materials, brochures and business cards to give to prospective clients, but also find a way to get their contact information to keep them updated with new developments. Displays in addition to portfolio. Sometimes portfolios just don’t capture the essence of your work, whereas a display is more physical and tangible. Potential clients will be able to see and feel your product, which is always better than a photo or video.

Reprinted with permission from Heather McCrae, Landscape Ontario.

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•

Be the trendsetter. Being an exhibitor at a trade show is a good opportunity to show everyone what your business is made of – get creative, inventive and let your display help demonstrate how you are getting ahead of the curve. Enjoy the opportunity to be featured in media publications. Trade shows can attract media. With an interesting booth, you may catch the eye of a reporter who may want to speak with you about your product or service. Great way to advertise. The fee of purchasing a booth is a good investment considering the amount

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Green for Life October/November 2013 I 39

Four Reasons Incentives Can Backre - and What to Do About It

By Jeffrey Scott

Incentives—rewards meant to encourage and motivate employees to be more productive—all too often backﬁre and create unintended consequences: internal squabbles, cynicism, distraction, and diminished performance. However, when used correctly, they can produce wonderful results. The trick with incentives is avoiding the pitfalls and common myths. Following are the four most common myths regarding incentives:

Myth 1: Incentives should be focused only on what a person can control While this makes sense on face value, it ignores a huge factor in motivation: peer pressure. Many managers and contractors think that a person needs to have full and complete control in order for an incentive to be eﬀective, but this just isn’t the case. You can create a very quick and dramatic improvement in your company with the use of a peer-based incentive program. For example, an entire division or company can share in a bonus (e.g., when everyone comes to work on time all week, the entire company gets free coﬀee and donuts the following week). Think about the corporate world where stock options are awarded to employees as incentives, and yet the entire

40 I Green for Life October/November 2013

company has to perform in order for the stock value to rise. Peer-based incentives can be used to create change in many diﬀerent areas: getting crews out on time, reducing equipment loss and vehicle damage, improving client retention. You should not have a problem with your employees accepting this incentive as long as the rules are clear and as long as you clearly explain why the incentive is being applied company-wide (or division-wide) as opposed to individually. Treat your employees like adults - explain the reasons clearly and simply, and you may be surprised at how well your employees will enjoy the peer-based approach. Myth 2: An incentive should be holistic Some business owners try to wrap up all the critical success factors into an incentive, but this can be confusing to track and can send mixed signals to the incentive recipient.

For example, I recently worked with a contractor who thought up a comprehensive incentive for his office staff. It was very artful in engaging his office manager and addressing all the key aspects of her job, except that it was too complex; it covered too many facets of her job and thus made it hard to prioritize what was important. Incentives should be straightforward, easy to memorize, and easy to calculate. If your incentive recipient cannot wake up in the morning, remember his or her incentive, it is probably too complex.

An incentive is not meant to replace a job description and is also not meant to replace a company operations manual or handbook.

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Take, for example, a company with four crews, and imagine that these crews compete against each other each week to see who can ﬁnish the week most eﬃciently under budget. Each crew is rated on how well it performs compared to its budgeted time. The results are shared in percentages; for example, 100 percent means they met budget, 90 percent means they beat budget by 10 percent, and 105 percent means they were over budget by 5 percent. Whichever crew ends the week with the lowest percentage, wins.

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Myth 4: Incentives must pay out monetary rewards in order for employees to buy in This myth further states that monetary rewards should be signiﬁcant in order for employees to really care. Neither is true. I have seen incentives programs with no money at all attached to them work wonders.

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Myth 3: Incentives will create a change in behavior This is not true. Unfortunately, managers often put incentives in place expecting them to be a silver bullet and magically ﬁx all that ails their companies. The important truth is, an incentive is merely a mechanism for how you measure the change i.e., the improvement. But in order to motivate the change, you need to give employees consistent feedback, and engage them in discussions on how the company is performing as compared to goals. Your employees need to understand why the change is important. Throwing money at them is not a replacement for explaining why it is important to hit the goal. Incentives will not automatically create accountability.

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In fact, when a company is setting up a monetary-based incentive program for the ﬁrst time, it may make sense to do a dry run and execute it with no money attached. This will allow you to work the bugs out of the system, and then later, if you wish, to add a monetary reward.

If you do create an incentive based on money, it should be self-funding. The incentive should be paid out based on incremental profits earned by the company based on the incremental results achieved. When incentives are selffunding, everyone wins. Jeffrey Scott, MBA, Consultant, author, grew his landscape company into a successful $10 million enterprise and is now devoted to helping others achieve similar success. See Jeffrey Scott at the Green Industry Conference, November 14-15, 2013 at the Edmonton Expo Centre at Northlands. See page 29 for details.

Green for Life October/November 2013 I 41

Making it Work: Real Stories of Small Business and Foreign Workers

The Canadian Federation of Independent Business (CFIB) recently released Making It Work: Real stories of small business and foreign workers, a compilation of stories from Canadian small businesses that depend on the Temporary Foreign Worker (TFW) program. The stories offer the unique perspective of business owners and workers and reflect the realities in a number of different industries in different parts of the country. One common thread is a shortage of Canadian workers and the need to fill positions in order to protect the existing jobs in small firms. The voices of foreign workers participating in the program are also heard, as they share what the program has meant to them. The Temporary Foreign Worker (TFW) program is designed to allow companies in Canada to fill certain jobs they are simply unable to fill with Canadian workers. This inability to deal with labour shortages is essential to a well-functioning economy and allows small businesses, in particular, to grow and create additional jobs, most of which are filled by Canadians.

The program is in no way intended to give Canadians’ jobs to foreign workers, and those who use the program for this purpose are abusing the system, plain and simple. These stories were put together to tell the real story of Canadian small businesses and foreign workers. What you will read are some stories of ordinary businesses that have tried everything under the sun to hire local, and have had no luck. Stories of business opportunities missed because the TFW program was not suﬃciently nimble. Stories of foreign workers who are working hard, ﬁlling a need and generating opportunity for

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themselves and their Canadian co-workers.

Most of all, they are stories of a program that, with all its flaws, is essential to Canadians, and especially to small businesses. We hope it sheds new light for readers on the issue by providing the first-hand perspective of the entrepreneurs and the foreign workers themselves. Note that some of the names of businesses, business owners and workers featured in the stories have been changed as they many have open immigration files that could be affected.

Foreign workers in small town Alberta creating jobs, not taking them Eco-Flex® Recycled Rubber Solutions is a classic Canadian small business success story with an environmental twist. Operating in the town of Legal, Alberta since 1992, the company gives new life to about 3 million old car and truck tires every year, turning them into everything from rubber sidewalks to speed bumps to rubber ﬂooring solutions for home, agriculture and industrial applications. According to founder and owner Alan Champagne, none of it would be possible without the tireless contributions of the Temporary Foreign Workers.

“Right now I have just over 30 employees,” says Champagne. “And eight of them are foreign workers we recruited from the Philippines. Legal is a small town about a half hour from Edmonton, and with all the opportunities in Alberta right now, it’s nearly impossible to retain good people here.”

Champagne adds that it isn’t the skilled jobs he has trouble ﬁlling; unskilled jobs are another story altogether.

“We’ve had dozens of Canadians working as general labourers over the years. A lot of them were good workers. But we invested to get them trained, got them up to speed and then usually they learned a trade and took higher paying jobs in the oil patch,” says Champagne. “We’ve tried raising salaries for general labourers, oﬀering bonuses for years of service. Nothing works.”

About six years ago was the first time Eco-flex thought seriously about hiring internationally through the Government of Canada’s TFW program. The process was long and costly. The company paid recruiters to find the right people

overseas, then had to pay for the workers’ ﬂights and arrange accommodations. But once the foreign workers got to Alberta and started working, it didn’t take long to see that it was the right decision. “They work hard, they appreciate the opportunity, and they stick around,” says Champagne, adding that his foreign workers have thrived in Legal, picking up the language quickly, joining clubs and becoming a vital part of the community in a short time. And as far as their Canadian co-workers are concerned, Champagne says that they have actually beneﬁtted from the presence of the foreign workers. “You see, since they arrived, productivity has increased by 20%, leading to raises for everyone, and allowing Eco-Flex® to hire more Canadian workers.” “If it’s used right, the TFW program isn’t taking jobs from Canadians, it’s actually adding jobs for Canadians,” says Champagne.

The problem now is that the company needs another seven or eight foreign workers, and has been working since January to go through all the necessary paperwork. Champagne estimates he is missing out on approximately $150,000/week in revenues by not having the staﬀ he needs. With the recent changes restricting the use of the TFW program, it’s anyone’s guess when the needed workers will arrive.

Concludes Champagne: “I don’t know how it is in other parts of the country, but right now in Legal, Alberta, I might have to shut down my business if not for Temporary Foreign Workers. For whatever reason, Canadians either don’t want these jobs or don’t last at these jobs. I rely on these foreign workers and I don’t see that changing in the near future.”

There are great beneﬁts to being a member of Landscape Alberta. Not only do you receive publications, discounts on seminars and workshops and the most up‐to‐date industry news, you have access to all of these money saving programs provided by the Canadian Nursery Landscape Association (CNLA). CATERPILLAR: Save up to $2000 on select CAT equipment and 10% oﬀ the List rate for anything rented through the Car Rental Store. John Deere Canada ULC: Save up to 25% on John Deere equipment. GM: Save up to $12,000 new 2013 GM vehicles.

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Nova Scotia garment workers share in beneﬁts of TFW Program WearWell Garments Limited of Stellarton, Nova Scotia manufactures and sells work apparel and other specialty garments to companies across Canada. They employ about 100 people in Stellarton, a town of 4,700 in the northern part of the province.

For more information on any of the above programs, contact the CNLA at 1‐888‐446‐3499 or visit www.cnla‐acpp.ca/beneﬁts.

Green for Life October/November 2013 I 43

There was a time, says company owner and President Stirling Maclean, when you could ﬁnd workers with experience making garments. Not any more, he says.

“Essentially, when we’re hiring a new worker, we need to assume that we’re training them from scratch,” says MacLean. “And that process takes six months to a year, until that worker is really up-to-speed and working at the level they need to, for the company to be successful, and for them to be successful.”

Machine operators at WearWell Garments start out earning an hourly wage, but then transition to getting paid by the piece, which MacLean says is signiﬁcantly to the workers advantage. “Let’s put it this way,” he says. “Once they’re properly trained, they don’t want to go back to getting paid hourly. They can make a much better living getting paid by the piece.”

The problem that WearWell Garments has encountered in recent years is trouble retaining staff once they’ve been trained. “Some people look at this job as a temporary fix, and lately, a lot of Nova Scotians have been leaving for Alberta or Saskatchewan, to higher-paying jobs in the resource sector.” But because of the amount of training required, MacLean says that his company simply can’t afford to continually be training new people, only to lose them after a year.

In 2011, the company hired three Temporary Foreign Workers from the Philippines as machine operators. He has since hired eight more - all 11 are still with the company and applying for permanent residence under the Provincial Nominee Program. MacLean calls them “a godsend.”

“We care about our employees and we didn’t undertake this lightly,” says MacLean. “In fact, before we did it, we had a meeting and discussed it with all of our Canadian staﬀ, and

44 I Green for Life October/November 2013

truly they’ve been very supportive from the start. They’ve helped the new workers to settle in, and have a great attitude about it.” Not only that, WearWell Garments has done its part as well, establishing three residences, close to the plant, where the foreign workers reside. The ﬁrm is also oﬀering assistance with the immigration process. For their part, the foreign workers have been model employees and have become active members of the community, many volunteering at the local church.

This is a true success story for the TFW program, in that everyone working for WearWell Garments is making more today than they were in 2010. “In 2010, we had an absentee rate of 10.8%. That’s gone down to 4.0%. Our foreign workers have a tremendous work ethic, and that’s infectious. But it’s not just them. Everyone is pulling together, and we’re doing great!”

So, is Stirling MacLean looking to hire more Temporary Foreign Workers? “Probably not,” he says. “We have an LMO approved for one more foreign worker, but after that I think we have a pretty good balance right now, and it’s certainly not a simple process to bring people over. We still hire local people if they apply. But if we needed to hire more foreign workers, I certainly would, and I don’t know what we would have done without the program.” To read more stories, visit http://bit.ly/15qIIw3.

Reprinted with permission by the Canadian Federation of Independent Business (CFIB). CFIB is Canada’s largest association of small- and medium-sized businesses with 109,000 members across every sector and region.

Reducing Employee Turnover in a Tight Job Market

By Richard Ensman Jr.

In organizations of every size and stripe, people come and people go. But when they go, valuable resources, knowledge and insights go as well. In today’s tight labour market, and with changes to federal Employment Insurance and foreign worker programs, a company cannot aﬀord to lose its key employees.

Essentials File. The essentials ﬁle, maintained for each critical employee, should contain a job description, reports completed by the employee, job tips, descriptions of resources the employee uses and summaries of problems the employee encounters. The ﬁle will become a powerful continuity resource whenever an employee leaves.

Applicant Pools. Maintain an active ﬁle of individuals who might be candidates for positions in the organization. Better yet, encourage your best people to suggest candidates.

Interviews. When new people start, let them interview their predecessors. When people reach milestones in the organization, such as annual anniversaries, let them share their knowledge in interviews with their peers. When people reach new pinnacles of achievement, let them share the background on their accomplishments with others.

Employee turnover represents a huge potential loss in productivity and continuity, and an increase in cost. But these problems can be averted with advance planning and keen management. How can you minimize the disruption caused by people departing your organization? Use these simple, but powerful tools:

“Employee turnover represents a huge potential loss in productivity and continuity, and an increase in cost.”

Exit Interviews. They’re great for identifying problems employees had while on the job, and for gaining insight into the way things can be done better in the future.

Job Analysis. Every time an employee leaves, you have an opportunity to re-engineer duties and priorities, or even reallocate duties to others.

Orientation Program. A good orientation program packages information and ideas for new employees and acquaints them with the history and culture of the organization.

Employee Handbook. If you don’t have a formal employee handbook, now may be the time to develop one. A handbook will outline the rules of the company and expectations for the employee during their term of employment.

Contact List. It contains information crucial to each employee’s job: names, addresses, phone numbers and emails of customers and vendors, call reports for sales people, product preferences, and important customer correspondence. Keep each list handy and safe in case of departure.

Cross-Training. The rule of thumb: the more critical the skill or function, the better oﬀ you’ll be if more than one person understands it. Cross-train your people in these skills and they’ll function more eﬀectively as a team – and they’ll be better prepared for the day when someone leaves.

Speciﬁc Training. If you don’t have formal training for orienting new people, now is the time to develop it. A combination of on-the-job training and self-paced study can bring new people up to speed and save thousands of dollars in lost time and productivity. Green for Life October/November 2013 I 45

Participatory Hiring. Allow your people to interview prospective candidates for the job. In addition to pointing out the candidate’s strengths and weaknesses, they will feel more committed to working with the new employee once he or she is on board.

Process Book. This manual is a how-to-do-it reference guide to the employee’s job. It contains information on all manner of tasks - how to retrieve information from the computer, team calendars, technical data - any key information the employee uses to perform the job.

Reverse Training. Encourage your supervisors to obtain informal training from their people. Why? It builds their own skills and helps them prepare to train others. Staﬀ and Team Meetings. These routine meetings help maintain continuity. They’re an opportunity for you and your team to learn about each other’s duties. Written minutes of these meetings can become important reference tools.

Celebration. Mark comings and goings with a simple party, a lunch, a coﬀee hour or some other special occasion. Celebrate the arrival of employees, and you’ll help them quickly become part of the team. Celebrate their departure and your employees may leave with good feelings, ready to recommend your place of business to others. Stories. Great organizations are ﬁlled with legends and

46 I Green for Life October/November 2013

stories. They speak of the founding, history and values of the organization. When repeated to new groups of employees they transmit vital information about organizational goals and expectations.

Weekly Appraisals. These informal appraisals give managers the opportunity to get to know their new employees and give them quick feedback on how they are doing.

Pick a few of these simple tools and try them out. You may ﬁnd that they make a diﬀerence in your ability to retain valuable employees - and ultimately help you maintain stability and strength in your business.

Car Rental Insurance Guidelines

and the employee works for a Canadian entity. Be aware that coverage There are two types of insurance coverage on the SEF 94 is restricted to vehicle rentals of 30 days or less. If a vehicle applicable to car rentals. The ﬁrst covers physical is to be rented for a term longer than 30 days, the Corporate Insurance damage to the vehicle that has been rented Department must arrange for the vehicle to be properly insured on the Auto (collision coverage); the second covers both policy. Employees must not take an initial 30 day rental contract and renew physical damage and bodily injury to Third Parties. or extend the contract after those 30 days as this will void the insurance The latter, called Third Party Liability (TPL), is coverage on the SEF 94. The SEF 27 has no limitation on the number of rental mandatory coverage in all jurisdictions. In the past, days. On either form, a deductible will apply. the TPL was provided automatically by the car • Coverage is available on a US Auto policy and the Employee works for a US rental agency, but legislation and contracts have entity. The US Auto policy will give the same coverage for rented vehicles that changed. The rental agencies have successfully it provides for owned and leased vehicles. Therefore, if the Corporation does argued that since they are not in control of the not buy physical damage coverage for their owned units, then there will be vehicle, they should not bear the responsibility of no physical damage coverage for rented units. A deductible will apply if there Third Party injury or damage in the event of an is coverage. accident. In Ontario, Alberta (eﬀective March 1, 2011), and all throughout the United States, coverage from the car rental agency no longer If you purchase the Loss Damage Waiver, it will also cover you for “Loss of Use” as outlined below. applies the same way it once did.

Coverage oﬀered by the rental agency: 1. Collision – Collision Damage Waiver or Loss Damage Waiver (CDW/LDW) This applies exclusively to loss or damage to the vehicle rented, and eliminates your responsibility for that loss or damage. It is not actually insurance; it is a waiver of your liability to the rental agency. It can be purchased at the time of rental in either Canada or the US.

Employees may not need to purchase this coverage through the car rental agency while on company business if one of the following 3 points applies: • Coverage is available through a Premium Credit Card. Be aware that there are limitations and restrictions on the coverage provided by the credit card (i.e., rental must be booked and paid using this credit card, the type of vehicle and its value are restricted, length of rental is limited, coverage may not be worldwide, possibly only the primary cardholder is covered as a driver). Should there be an accident, it must be reported within a very short time afterward (maybe as little as 24 hours) for coverage to apply. If the vehicle is dropped oﬀ without being accepted by an attendant and damage is found afterward, the credit card will not respond. The policy provided with the credit card should be consulted before renting. No deductible applies. • Coverage is available on the Canadian Corporate General Liability (GL) under endorsement SEF 94, or on the Corporate Auto policy under endorsement SEF 27,

Loss of Use The rental contract states that the renter is liable for “loss of use” as well as damage – the agency’s loss of income as a consequence of being unable to rent that car while damage repairs are being undertaken. This expense may be covered by a credit card, and should be covered by the endorsements on an Auto or a GL policy (SEF 27 and SEF 94 respectively). If you purchase the CDW/LDW it also waives this consequential liability, but otherwise, the individual renter signing the contract will be personally

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liable for this cost and will need to have the Corporation step in to pay the cost or reimburse the employee. However, a breach of the contract conditions will void all LDW coverage. For example, driving oﬀ-road, or outside the allowed territory, or towing a trailer.

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2. Third Party Liability - Standard Liability Insurance (SLI) or Additional Liability Insurance (ALI) This coverage relates speciﬁcally to claims from Third Parties for their bodily injury or property damage. Renting In Canada: Rental agencies are required to provide liability insurance on their units, and in all provinces except Alberta and Ontario, their insurance applies as primary. They are required only to carry the minimum limit of $200,000. The Insurance Acts in Ontario and Alberta have changed to now dictate an “order of payment” from all insurance policies that may apply to the loss, as structured below.

In Alberta: 1. If the vehicle is rented for business use, then any Corporate Non-Owned Auto coverage on policies owned by the renter’s employer or his Company, is to apply ﬁrst. This would be an SPF 6 on the GL or an SEF 2 on the auto policy. 2. The renter’s own personal auto policy applies as primary if there is no corporate coverage, or if the vehicle is rented for personal use. It also applies excess of the corporate coverage if additional limits are needed. 3. If the two coverages above do not exist, or there is a need for further limits, then the car rental agency’s insurance applies, but it is capped at $1M regardless of loss quantum or limits they may carry. In Ontario: 1. The renter’s own personal auto policy applies as

primary, whether rented for business or personal use. 2. If the renter has no insurance, or there is a need for further limits, then the car rental agency’s insurance applies, but it is capped at $1M regardless of loss quantum or limits they may carry.

Renting In the US: Contracts throughout the US say that if you do not purchase this insurance from the renting agency, that your own personal insurance will be primary. The rental agency’s insurance will apply only excess of any insurance available from the renter or other driver, and then only the minimum required in the jurisdiction is provided. In Canada, as mentioned, the minimum in all provinces is at least $200,000 but in the US, it is just $25,000 or $30,000 in most states. In Louisiana, California and Georgia the rental companies are not required to provide even the minimum insurance. Employees need not purchase this coverage through the car rental agency when renting in the U.S., if one of the points below applies: • Coverage is provided under the Corporate Canadian GL policy, through endorsement SPF 6, or the Corporate Canadian Auto policy through endorsement SEF 2, for Canadian employees • Coverage is provided under the Corporate US auto policy for US employees However, unless you purchase Third Party Liability insurance

from the rental agency, there will be no proof of insurance card in the vehicle, which can cause complications should you be involved in an accident and required to show such evidence to the police. A generic certificate of insurance may be obtained from the Corporate Insurance Department for the employee to carry for the duration of the rental. Be aware that because the rental contract will be in the employee’s personal name as he/she is signatory (rather than the corporate name), the rental agency will attempt to recover any loss from the employee’s own personal insurance first. The Corporation and its Insurer will step in, but may not be able to completely remove the Employee from involvement in the loss settlement. If you purchase this insurance upon renting the vehicle, your rental contract will reflect that insurance is in place – in effect providing you with proof of insurance that is VIN specific, which is required in some U.S. jurisdictions. It will give the Third Party Liability with a higher limit than is required by law (usually $1M). If you rely upon corporate insurance for coverage, then be advised that employees working for a Canadian entity would be covered by the Canadian GL policy whether renting in Canada or the US; and employees working for a US entity would be covered by the US auto policy whether renting in Canada or the US. This is assuming the necessary coverages are in place.

Green for Life October/November 2013 I 49

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3. Personal Accident Insurance / Personal Effects Coverage (PAI/PEC) PAI provides coverage to the renter in the event of his/her accidental death or injury during the rental. PEC covers theft or damage to personal effects of the renter when they are in the rented vehicle. Corporations usually do not authorize employees to purchase PAI coverage as the corporate benefits plans / Worker’s Compensation provides coverage in the event of accidental death or injury while on company business. The Corporation does not provide personal effects coverage and it is not an option to purchase standalone PEC through the car rental agency. Therefore, it is the responsibility of the employee to maintain adequate insurance on her/his own personal effects.

Employee Personal Use Rentals Incidental personal use by employees who have rented a vehicle for business is included in the corporate policies. Employees renting exclusively for personal use are not covered by corporate insurance policies and must decide which coverage best suits their personal needs. The liability from a personal auto policy automatically includes coverage for other vehicles such as hired or leased autos – but in order to have coverage for physical damage to the rented unit, an SEF 27 is required to be added to a personal auto policy. You instead may get the Collision coverage (but not the Third Party Liability coverage) from a personal credit card and the same limitations previously mentioned will apply. Rentals Outside of North America Car rentals for Canadian or U.S. employees outside of North America will probably require the purchase of full insurance coverage from the car rental agency as the North American coverage, either corporate or personal, does not extend beyond Canada and the US unless worldwide coverage has been negotiated. The territory on the auto policy speciﬁcally excludes Mexico. The physical damage cover on a Premium Credit Card often is granted worldwide.

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