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Senior Support Specialist Email List
816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
• A Senior Support Specialist is someone who provides assistance and technical support to either businesses or consumers that are experiencing technical, hardware, or software issues. • Some examples of these issues are slow performance, connection problems, and an inability to access data. • Senior Support Specialists are able to deal with most customer issues over the telephone or through email, however some issues need to be dealt with on site, especially if the computer software and hardware needs to be modified, cleaned, or repaired. 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
Responsibilities of Senior Support Specialist • Act as IT support lead (in all capacities) for Dime’s Melville, Long Island office (approximately 50 employees and growing) • Diagnose and resolve end user support issues, consult with subject matter experts as necessary. • Maintain application users. • Monitor application availability. • Provide support for problem diagnosis and resolution between end-users and application vendors. • Install and maintain PC hardware, software, and peripherals using approved configurations. • Diagnose and troubleshoot PC hardware, software, and network connectivity issues. • Perform remote troubleshooting via phone/remote desktop; visit branches as needed. 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
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Global B2B Contacts LLC • If you have any other requirements or custom select to add to the mentioned databases, please let us know and we would assist you with the acquisition. We hope to hear from you and would like to have the opportunity to work with you, info@globalb2bcontacts.com • Delivery Method: MS Excel File, CSV File • Turnaround: 5 working days • Delivery Guarantee: 95%
816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com
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Senior Support Specialist Email List Global B2B Contacts LLC www.globalb2bcontacts.com 9030 Charlotte Street Kansas City Missouri ,USA
info@globalb2bcontacts.com Contact Number: +1-816-286-4114 816-286-4114|info@globalb2bcontacts.com| www.globalb2bcontacts.com