Proven Strategies to help any Pet Care Facility Increase Revenue! About Laura Laaman
Laura
Laaman
has
been
WOWing salespeople, managers
and customer service reps with empowering and entertaining presentations since 1989.
As an award-winning speaker, recipient of consummate speaker awards, new salespeople and veterans alike look up to her because of her credibility, and powerful, yet approachable manner. Laura has authored numerous best-selling sales books including The Certifiable Salesperson with Tom HopkinsThe Ultimate Guide to Help Any Salesperson GO CRAZY with Unprecedented Sales (Wiley Publishing). She is also the keynote speaker of many leading pet care companies and associations including
and
Secret Weapon of Top Pet Care Facilities Laura Laaman & Associates have a proven track record of increasing pet care facility’s revenues and profits. We deliver these profitable results through fun and interactive Sales, Management and Customer Service Training as well as through our proven consulting. We have had the pleasure of helping numerous small, large, single and multi-location facilities produce amazing results utilizing proven strategies. ©2011 Laura Laaman & Associates
“Our Revenue has INCREASED 30% EACH YEAR since working with Laura Laaman & Associates!”
Why Invest in Training? Recent studies show investing in employee development increases gross profits and stock prices significantly! Those companies that invest 3 to 6 percent of payroll on workplace learning achieved a 37% higher annual gross profit per employee than those that spent little or no funds on training. Specific reasons to invest in pet care facility training and consulting: • • • • • • •
Pets are happier and healthier with increased exercise Pet Owners are relieved their pets are active while they’re away Pet nights are down across the country Fuel costs are skyrocketing Decrease in overall travel More pet friendly hotels Pet sitting services and other strong competition
• Smart business owners look for ways to increase revenue and increase market share
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A powerful Investment Each one of Laura Laaman & Associates’ clients has invested over 100K per year in our proven services. Why do they do this? Because of the huge return-on-investment. Laura Laaman & Associates has found a way to bring these same, proven strategies and information to you through numerous costeffective packages. Learn • • • • • • • • • • • • • • • • • • • • • • • • • •
How To: Choose and Price Additional Activity Services Develop Activity Packages vs. A-la-Carte Activities Motivate Employees to SELL MORE Implement Waitlist Management Profit from Confirmation Calls Increase Boarding Fees Track Your Revenue Per Night, Per Employee Be More Welcoming Toward New Customers Develop a New Customer Welcome Kit For Free Run Profitable Customer Tours Get All Customer Information Including E-mail Addresses Up Front Increase Your Grooming Business up to 25% Develop Your Own Competitive Up-Selling Script Turn Each Pet Stay Into Another Visit Sell Services in Your Sleep Market to your Local Vets* Ask for and Receive Referrals* Get Free Press* Increase Web Leads* Attract and Profit from Puppies Run Frequent Purchase Programs* Develop Your Local Market* Sell Your Staff on ‘Selling’ Do Services Every Day a Pet is with You Have a Profitable Cancellation Policy* Run Successful and Profitable E-mail Campaigns*
“Rover Oaks has been a client of Outstanding Pet Care program for over 2 years and couldn't be more pleased with the results! Comparing the revenues from 2009 to 2010, revenues from our two locations' lodging, activities, treats, training and grooming have increased by over $500,000 (that's an increase of $41,000 per month).....even though the recession has held our occupancy rate relatively flat. I've never had as much cash in the bank!”
* included in Premium Package only
©2011 Laura Laaman & Associates
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