Service Division Nationwide Coverage
Contact us 01423 878896
t: 01423 878896 | f: 01423 873444 | e: service@beaucare.com
www.beaucare.com
Beaucare® are the UK’s leading supplier of stand aids
Beaucare’s range of hoists offer a solution for everyone
Servicing and LOLER Testing Why use Beaucare® for your Servicing and LOLER needs? •
Nationwide coverage
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Fully Qualified DBS checked, ECS health and safety assessed engineers
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Diverse product knowledge including; Arjo Huntleigh, Gainsborough, Oxford, Harvest, Guldmann, Invacare and other major brands
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Full certification provided for CQC inspection purposes
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24 hour response time
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A full range of spares for an extensive variety of products
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Established manufacturer relationships for swift delivery of parts
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Dedicated service support team
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ISO9001 and SafeContractor accredited
Servicing Capabilities
The Beaucare® Service Division provides planned maintenance and repairs of all care home equipment. All servicing is carried out to industry standards including LOLER certification for hoists and slings, inspections of beds, air mattresses, wheelchairs, scales and all mobility equipment. Our engineers are all fully qualified, DBS checked and experienced in working in care home environments. We realise that care home equipment is vital for everyday use by carers, so ensuring they are in working order is essential.
Beaucare® install and maintain a massive range of scales
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Electric profiling / nursing beds
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Bath lifts
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Patient lifting hoists
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Wheelchairs
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Standing and raising aids
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Mobility equipment
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Ceiling track hoists
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Scales
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Slings
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Baths
Pressure relief mattresses and supports
Service Agreements
Beaucare’s service division offers fully flexible servicing programmes, options can be selected to ensure the correct cover for the sites. The requirements can be adjusted to suit the needs of the contract, options can include pre-planned maintenance such as LOLER testing for patient lifting equipment and service call outs for breakdowns and repairs.
12 to 36 Month Service Agreements •
PRICE LOCK - The price is secured for the duration of the agreement
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Agreement Options –
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Patient Lifting Equipment LOLER testing Service Call Outs Repairs & Parts Bed Inspections Wheelchair Maintenance Weighing Scales Calibration Mattress Decontamination Mattress Testing and Repairs
PDF Certificates •
All certificates are emailed upon completion of inspection
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Quotes for any repairs (if applicable) are issued with certificates
Online Portal •
eaucare® has a bespoke online web portal which allows B customers to log in and view certificates from recent and historical inspections.
Service Support Team
The professional service support team at Beaucare keep track of LOLER inspections and other servicing dates, notifying the customer in advance to arrange a convenient inspection date. Fully trained staff are there to offer help and advice over the phone. All internal staff receive manufacturer training to enable fault finding to be carried out over the phone, this helps reduce unnecessary call outs.
Engineers
The Beaucare engineers are all fully trained and LOLER certified. •
Proactive training with a range of manufacturers for new and existing equipment.
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Regular reviews of MHRA alerts and manufacturer updates.
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Impeccable service - smart, reliable, trustworthy and swift.
Equipment Testing
Beaucare puts all equipment through rigorous testing and carries out a thorough inspection every time. The engineers will only pass equipment inspections after meeting all of the stringent criteria, using a tried and tested checklist.
Repairs
The Beaucare service engineers carry a full range of parts and spares from an extensive variety of manufacturers. The majority of repairs are carried out on site, on the same day as the initial visit. The Beaucare® workshop has been specifically designed for the testing and repair of equipment including mattresses, scales and hoists. If equipment cannot be repaired immediately, loan equipment is available to ensure the site is not left without essential equipment. Our first time fix rate is monitored and reviewed for continual improvement, we strive to have as many first time fixes as possible. We look to increase this by constantly monitoring our stock levels and investing in stock to ensure customers lead times are minimalised.
Proud to work with
Supply and installation of baths
Decontamination of mattresses
Ceiling track hoist installation
Brands of
BeaucareÂŽ Medical Limited
Beaucare Medical Ltd Hornbeam Square West, Hornbeam Park, Harrogate, North Yorkshire, HG2 8PA
t: 01423 878896 | f: 01423 873444 | e: service@beaucare.com
www.beaucare.com