LCF New Staff Handbook 2013-14 by Jennifer Ugoji

LCF New Staff

Handbook 2013 - 2014

Contents Welcome from the Head of College

Page

The University of the Arts London

The London College of Fashion

Term Dates

College Sites

UAL Management Structure

Keeping Safe

UAL Policies and Emergency Procedures

LCF Executive Group

The School of Media and Communication

10.

The School of Management and Science

11.

The School of Design and Technology

12.

The Graduate School

13.

LCF Enterprise

14.

LCF Research

15.

UAL Research Management and Administration

16.

Internal and External Relations

17.

Academic Development and Quality Assurance

18.

The Essentials

19.

IT Services

20.

LCF Learning Technology Support

21.

The UAL Intranet and Moodle

22.

Staff Development

23. 24.

Library Services

Student Services

25.

Study Support

26.

Useful Information for Hourly Paid Academic Staff (HPAS)

27.

Observation of Teaching

28.

Glossary of Acronyms

Welcome from the Head of College On behalf of all the staff I am delighted to be able to welcome you to the London College of Fashion. I hope you will find it a creative, challenging and friendly place to work, that will also support you in the development of your career. This Handbook introduces you to some key areas of the College and also points you to sources of information, both people and text-based materials, that you can access when you need to. Certain sections of the Handbook will be more relevant to some staff than to others but, as a whole, it provides a useful overview of the College and its work. I hope that you will find this Handbook helpful. Should you have any comments or suggestions about the Handbook or your wider induction into the College, please feel free to feed them back to Staff Development by emailing staffdevelopment@fashion.arts.ac.uk or the Staffing Team at resources@fashion.arts.ac.uk With best wishes

Professor Frances Corner OBE Pro Vice-Chancellor London College of Fashion

If you require this handbook in other formats, for example larger print, please contact the Staff Development Co-ordinator on ext 7729 or email staffdevelopment@fashion. arts.ac.uk

1. The University of the Arts London

The University of the Arts London, which was inaugurated in 2004, is the largest educational organisation of its type in Europe, embracing art, design, fashion, distribution and communication. Whilst the Colleges retain their individual character, close links between them enable students to benefit from the widest possible range of expertise and facilities. The constituent Colleges are: • • • • • •

Camberwell College of Arts* Central Saint Martins College of Art and Design Chelsea College of Art and Design* London College of Communication London College of Fashion Wimbledon College of Art*

Vice Chancellor: Nigel Carrington *These Colleges form CCW

A fuller description of the University is to be found in the University of the Arts London Staff Welcome Folder, which can be found on the HR Website http://www.arts.ac.uk/ humanresources/ UAL has a very comprehensive Intranet http://my.arts.ac.uk/ 1 that contains useful information about the University with direct links to the six Colleges. It also gives easy access to telephone and e-mail directories. Staff should refer to the Human Resources web page, which contains information about diversity, development and learning, health and safety, policies and procedures, etc. All staff are encouraged to visit the Human Resources area on the University Intranet, where you can locate the UAL Induction Policy, the University Staff Induction Folder, Health & Safety guidance, the Staff Employment Handbook, probation forms and the Welcome Event schedule.

1 Please note that the new MyArts intranet site will be launching this academic year. Therefore, all the My Arts web addresses you find in this handbook may be subject to change when this occurs.

2. The London College of Fashion

The London College of Fashion (LCF) is the only specialist College in the UK providing a comprehensive range of education and training for the fashion, style and beauty industries. The unique portfolio of courses at both further and higher education levels ranges from further education to postgraduate and research programmes. History of the College The London College of Fashion is an amalgamation of three early twentieth-century pioneering educational experiments. Shoreditch Technical University Girls Trade School was founded in 1896 as a school of domestic economy for the training of young women in the principles of household management, dressmaking and garment cutting to remedy the perceived moral and physical decline of the East End population and to provide skilled workers for the local upholstery and men’s ready-made tailoring trades. In 1940 the College incorporated the activities of the former Clapham trade school, which had delivered courses in retail dressmaking and millinery since 1927. Barrett Street Trade School was established in 1915 to offer a similar training in practical needle and beauty skills embedded in a broad educational syllabus that would produce workers for the West End fashion industries, and it was with this institution in mind that the London County Council (LCC) announced the building of new college premises in 1957 as part of a new mixed-development site slightly north-west of Oxford Circus. The building, completed in November 1963, was built at a projected cost of £59,000 and designed to provide a wide range of facilities for teaching. In 1986, following the dissolution of the Greater London Council, the London College of Fashion became a constituent college of The London Institute, an umbrella structure intended to represent the interests of its member colleges and to provide central services that would be uneconomical to duplicate across the colleges. The six other member colleges during the initial formation of the London Institute were Camberwell School of Arts and Crafts, Central School of Art and Design, Chelsea School of Art, the College for the Distributive Trades, London College of Printing and St Martins School of Art. Subsequent consolidation has resulted in the five colleges that form the University today.1 Last year the College had approximately 5,267 students. Recruitment targets for 2013-2014 are to have 5,393 students enrolled on our courses. The student body is varied in terms of age, educational and cultural background. The College is attracting an increasing number of students from overseas to both further and higher education courses. Taken, in part, from “In the eye of the storm: Oxford Circus and the Fashioning of Modernity”- A lecture written and delivered by Christopher Breward at the London College of Fashion, April 1999.

3. Term Dates FE

PG Cert

IPF

Autumn Term

PG Dip/Grad Dip Autumn Term

Autumn Term

16.09.13 - 06.12.13

23.09.13 - 06.12.13

30.09.13 - 06.12.13

23.09.13 - 06.12.13

16.09.13 - 06.12.13

30.09.13 - 06.12.13

Independent study week

Spring Term

04.11.13 - 08.11.13

06.01.14 - 21.03.14

06.01.14 - 07.02.14 or 10.02.14 - 21.03.14

06.01.14 - 21.03.14

Spring Term

Summer Term

06.01.14 - 21.03.14

22.04.14 - 20.06.14

22.04.13 - 20.06.14

22.04.14 - 04.07.14

Summer Term

Autumn Term

22.04.14 - 06.06.14

22.09.14 - 05.12.14

Admin Weeks

28.08.13 - 30.08.13 02.09.13 - 06.09.13 09.09.13 - 13.09.13

02.09.13 - 06.09.13

02.09.13 - 06.09.13 09.09.13 - 13.09.13

09.09.13 - 13.09.13

16.09.13 - 20.09.13

23.09.13 - 27.09.13

09.12.13 - 13.12.13

24.03.14 - 28.03.14

31.03.14 - 04.04.14

23.06.14 - 27.06.14

30.06.14 - 04.07.14

07.07.14 - 11.07.14

16.09.13 - 20.09.13 23.09.13 - 27.09.13

16.06.14 - 20.06.14

4. College Sites The College currently operates on six sites across London: three in the East End, two in the West End and one in West London.

East End

Golden Lane (nearest tube Barbican) Golden Lane Annexe Baltic Street East London EC1Y 0UU Curtain Road (nearest tube Old Street or Liverpool Street) 100 Curtain Road London EC2A 3AE Mare Street (nearest railway station London Fields) 182 Mare Street London E8 3RE

West End John Prince’s Street (nearest tube Oxford Circus) 20 John Prince’s Street London W1G 0BJ High Holborn (nearest tube Holborn or Chancery Lane) 272 High Holborn London WC1V 7EY

West London Lime Grove (nearest tube Shepherd’s Bush) 40 Lime Grove London W12 8EA

5. University of the Arts Management Structure Vice-Chancellor Nigel Carrington Deputy Vice-Chancellor:

Deputy Vice-Chancellor:

Strategic Development

Academic Dr Philip Broadhead

Stephen Reid

Director of ArtsCom Stephen Reid

Director of Finance Martin James

Academic Registrar Peter Watson

Director of Estates and Commercial Steve Howe

Director of University Central Planning Gary Sprules

Dean of Learning & Teaching Development Prof. Susan Orr

Director of Student Recruitment Helen Anderson

Executive Assistant to the Rector Abby Dyson

Director, Libraries and Academic Support Services Pat Christie

Director of Communication and External Affairs Dee Searle Director of Human Resources Nick Rogers

Director of Research Management and Administration Simon Willmoth University Secretary and Registrar Stephen Marshall

Associate Directors of Information Technology Gareth Bedford and Helen Davies

Dean, Research Prof. Oriana Baddeley

Director of Development and Alumni Relations Karen Doyle

Director of Widening Participation & Progression and Dean of Students Mark Crawley

International Relations Co-ordinator Isobel Child

Deputy Rectorate Administration Manager Diane Lucas

Head of University Enterprise Development Alisdair Aldous

*Please note that this document is subject to change

Vice-Chancellor Nigel Carrington Constituent Colleges Camberwell College of Arts Wimbledon College of Art Chelsea College of Art & Design

London College of Fashion

Pro Vice-Chancellor Prof. Chris Wainwright

Pro Vice-Chancellor Prof. Frances Corner

Head of Progression Centre & Dean of Camberwell Nick Gorse Dean of Chelsea George Blacklock Dean of Wimbledon Simon Betts Director of External Relations Sian Stirling Head of International Development (Recruitment) Wendy Anderson Director of College Adminstration Steve Dixon Head of Technical Resources Sally Tiffin Head of Enterprise Alanah Cullen Associate Dean of Research and Director of Graduate School Malcolm Quinn

Dean, School of Graduate Studies and Enterprise Wendy Malem Dean, School of Design and Technology Paul McNicoll Dean, School of Management & Science Andrew Hughes Dean, School of Media & Communication Calum Mackenzie (acting) Dean, Academic Development and Quality Assurance Prof. Hilary Grainger

London College of Communication

Pro Vice-Chancellor Natalie Brett Dean, School of Design Lawrence Zeegen Dean, School of Media Karin Askham Dean, Academic Development and Quality James MacDonald Head of Technical Services Jackson Jessop Director of College Adminstration Martin Hodkinson Head of Communications Julie Coombes

College Director of the International Office Paul Yuille College Director of Technical Resources, Learning Environments and Projects Gavin Jenkins Director of College Adminstration Jill Brewster

Head of Finance Rebecca Datta Head of International Development Caroline Baylon

Central Saint Martins College of Art and Design

Pro Vice-Chancellor Prof. Jeremey Till Dean, School of Art (and Quality and Teaching & Technical Resources) Mark Dunhill Director, Centre for Performance (including Performance Spaces) Jonathan Martin Dean, School of Communicaton, Product and Spatial Design (and Student Support & Access to HE) Jonathan Barratt Director of College Development Prof. Vladimir Mirodan Dean, School of Fashion and Textile Design (and Research & HE Development) Anne Smith Dean, College of Enterprise & Innovation Dani Salvadori Director of International Development Dr. Joseph Wheeler Director of College Marketing & Communications Lee Widdows Director of College Resources and Administration Terry MacDonell

College Director of Internal and External Relations Hannah Clayton

*Please note that this document is subject to change

6. Keeping Safe Information Information about Health and Safety can be found on http://www.arts.ac.uk/healthandsafety/ including the UAL H&S policy, standards, forms and guidance. Procedure for Reporting Accidents and Incidents The University of the Arts London has a legal duty to keep records of accidents and incidents. If you are in any doubt about whether to report something or not, please report it! It only takes a minute or two but the information is very useful. If a minor accident /incident / near miss occurs: • • •

Contact a first aider by calling the front desk Download and complete an accident/incident form from the H&S intranet site Email or send the completed form to the LCF H&S Adviser at Lime Grove

If a major incident occurs: Certain types of accidents or dangerous occurrences have to be reported to the enforcing authority within ten days of taking place. If the accident results in a major injury or the person being unable to carry out their normal duties for more than 7 days, the LCF Health and Safety Advisor should be contacted immediately. • • • • • •

Contact the emergency services by dialling 999 (5-999 from an internal phone) Contact a first aider by calling the front desk Contact the LCF H&S Adviser and relevant site manager immediately Do not remove objects from the scene or disturb the area Download and complete an accident/incident form from the H&S intranet site The University H&S Advisor will submit a report to the Health and Safety Executive under RIDDOR (Reporting of Diseases and Dangerous Occurrences Regulations)

Training The following have been identified as core training for health and safety. If you require further information please contact the LCF H&S Advisor. A full list of training can be found on the UAL H&S intranet site. Course Name

Who is it for

Duration

First Aid at Work

Any interested staff member

3 days

Fire Awareness

All staff

2 hours

Workstation Assessment

All staff

20 mins

Risk Assessment

Course Leaders, Technical Managers, Line Managers, Event Managers Any staff who work with, or manage use of chemicals and substances All Managers

½ day

COSHH Risk Assessment

H&S Managers

Where to book

Where will dates be advertised Employee Self Development and Service Learning (D&L) intranet page Direct with LCF Please contact H&S Advisor LCF H&S Advisor for details. Self Assessment UAL intranet site - no booking required Employee Self D&L intranet page Service

½ day

Employee Self Service

D&L intranet page

½ day

Employee Self Service

D&L intranet page

Risk Assessment UAL has a legal duty to risk assess the significant hazards posed by the work we do. Risk assessments are carried out by Course Leaders, Technical Managers, Line Managers or other person in charge of the activity. At times students will also have to write risk assessments for their work. For example, if the hazards have not already been accounted for in the tutor’s risk assessments. If you write risk assessments, you must go on the half day training course (see above). If there are risk assessments for your work, you have a responsibility to comply with these in order to do your job safely. Workstation assessment All staff must undertake the workstation training course and then carry out a workstation selfassessment. This is an online programme, taking 20-40 minutes and will tell you how to set up your desk to maximise comfort and avoid injury.

Health & Safety contacts LCF Heath and Safety Advisor: Brookie Fraser Jenkins Telephone: 020 7514 7516 / 07841 569 879 (mobex 3923) E-mail: b.fraserjenkins@fashion.arts.ac.uk Name Brookie Fraser Jenkins Eleanor Pirie Miriam Cooper Niall Campbell Karen Godfrey Abigail Dickinson

Name Tony Lall-Chopra Steve Honeyball Georgina Carr Angela DrisdaleGordon Chrissie McKean George Cuthbert

Job Title LCF H&S Advisor UAL Head of H&S UAL H&S Administrator CSM H&S Advisor LCC H&S Advisor CCW H&S Advisor

Contact number

Phone Number 7516 / 3923 6103 / 3591 6103 8791 / 3955 6614 7868 / 3667

7715 1869 7700

Location Golden Lane Golden Lane Curtain Road John Prince’s Street

Union GMB GMB GMB UCU

6929 7469

High Holborn John Prince’s Street

UCU Unison

7. UAL Policies and Emergency Procedures In the event of a fire or other emergency the Incident Controller will be in operational control of the building. Their name and phone number is displayed at the front of each site. Fire drills are held at least once per term on each site and fire alarm sounder tests take place every week. All staff must familiarise themselves with the emergency evacuation procedures in their area of work. These are displayed on ‘fire action’ notices throughout the building. Some of our sites have a DMS (deaf message service) that sends a text message immediately that the fire alarm sounds. Please contact the LCF H&S Advisor for further details. Most LCF sites have a dispersal policy. This means that when the fire alarm sounds, all building users evacuate and move away from area completely. The only exception to this is Mare Street where the assembly point is at St Thomas’s Square, as indicated on fire action notices in this building. All building users must: • Be familiar with the fire exits, escape routes and fire alarm call-points • Recognise the sound of the fire alarm • Inform your line manager and H&S Advisor if you need support to leave the building in an emergency • Ensure escape routes are kept clear of obstructions at all times • Report obstructions, fire hazards or other defects Fire evacuation On discovering a fire: • Raise the alarm immediately by using the nearest call point • Follow the remaining instructions below: If you hear the fire alarm: • Leave the building immediately by the nearest exit • Close doors and windows and turn off power if safe to do so • Move away completely for 20 minutes (OR proceed to the assembly point at Mare St) • Do not stop to collect personal belongings • Do not use the lift • Do not re-enter the building until instructed to do so by the Incident Controller or Fire Brigade. Bomb threats The majority of bomb threats will be situations where the suspect device is external to the building and emergency services will be providing information in very fluid circumstances. The Incident Controller will make the decision to evacuate or not depending on available information and following advice of the emergency services. Please note that during a bomb threat, the alarm will be spread by word of mouth. Follow all instructions given.

8. The LCF Executive Group

Pro Vice-Chancellor Prof. Frances Corner OBE Dean, School of Management and Science

Andrew Hughes

Dean, School of Design and Technology Paul McNicoll Dean, Graduate School and Head of Enterprise

Wendy Malem

Dean, School of Media and Communication

Calum Mackenzie (Acting)

College Director of Technical Resources, Learning Environments

Gavin Jenkins

Dean, Academic Development and Quality Assurance

Prof. Hilary Grainger

Director of College Administration Jill Brewster College Director of the International Office

Paul Yuille

College Director of Internal and External Relations Hannah Clayton

9. The School of Media and Communication The School of Media and Communication is primarily based at the Lime Grove site in Shepherd’s Bush and offers courses specialising in strategic, performative and innovative aspects of fashion media and communication, including Fashion Journalism, Fashion Illustration, Creative Direction for Fashion, Fashion Public Relations, Fashion Styling and Fashion Photography, Costume for Performance and 3D Effects, Hair, Make-up and Prosthetics for Fashion and Performance. Students learn a wide range of skills, from technical and creative, to theoretical and analytical, to give breadth to each degree course. The School is formed of four distinct Programme Areas: Fashion Media, Fashion Communication, Fashion Image and, Performance. They are led by four Programme Directors, along with Course Leaders, Senior Lecturers and a Creative Director. The School also focuses on various aspects of its academic development through its Learning and Teaching Coordinator, Research Coordinator and International Academic Tutor. The location of all courses on one site enables students to develop professional relationships with their peers. Collaboration is at the heart of the School, for example, with stylists, makeup artists and photographers working together. Students also undertake work on industry projects with notable clients such as CPL Aromas and Proctor and Gamble. The School provides a Speaker Programme throughout the year as part of the enhancement fund, which is organised by the Placements and Projects Co-ordinator, and also a Leavers’ Package at the end of the academic year, which consists of a range of talks by industry practitioners to provide graduating students with advice on the complexities of freelance employment and the best approach to take in tackling the graduate job market. The Deanery is based at Lime Grove in Room B008; academic management is provided by the Acting Dean Calum Mackenzie (c.mackenzie@fashion.arts.ac.uk), supported by Programme Lead Administrator Dionne Spencer (d.spencer@fashion.arts.ac.uk) and the Dean’s PA.

10. The School of Management and Science The School of Management and Science has approximately 1800 full and part time students and provides specialist Fashion courses across a range of levels from FE to Integrated Masters. The ethos of the School is to equip graduates with the professional, academic, business and communication skills to succeed in the complex and competitive global fashion environment. School of Management and Science courses produce graduates who are creative thinkers with good business acumen and therefore are highly employable. There are four Programmes situated in the School: Fashion Management, Fashion Business, Science and Flexible Learning (catering for part time Fashion Design, Media, Business and Visual Merchandising students). Course delivery is spread across a number of LCF sites: Lime Grove (Fashion Design and Marketing, Fashion Media), John Princes Street (dedicated facilities for Science courses and Visual Merchandising), High Holborn (Fashion Management and Fashion Business), Mare Street (International Preparation for Fashion) and Curtain Road (Fashion Design). There are over 45 members of staff within the School, including four Programme Directors, Course Leaders, a Subject Director for Fashion Marketing and Retail and a Creative Director. All the courses within the School have very close ties with industry, ranging from course development, work placements, consultancy projects, sponsored projects, bursaries and prizes and, speaker programmes. The School’s relationship with industry was commended in the 2011 Quality Audit and Review: “The Panel found that the School was characterised by extensive connections with industry which it strived to continuously develop. It was clear...that the rich quality of professional links were found to be fundamental to the student learning experience”. The SMS ‘Deanery’ is based in rooms 125-7 John Princes Street: academic leadership is provided by the Dean, Andrew Hughes, a.hughes@fashion.arts.ac.uk, ex 7601, supported by Deborah Luck, P.A., d.luck@fashion.arts.ac.uk, ex 7602 and the Programme Lead Administrator Helen Montgomery, h.montgomery@fashion.arts.ac.uk, ex 8887.

11. The School of Design and Technology LCF’s School of Design and Technology is concerned with the design and realisation of fashion -- you may have seen students’ final collections in media coverage of LCF’s final year catwalk shows and exhibitions. As well as the popular Womenswear and Fashion Design and Development courses, its subjects include more specialist areas such as menswear, fashion textiles, bespoke tailoring and fashion jewellery; its courses in footwear and accessories proudly carry on the name and expertise from Cordwainers College. The School continually develops collaborations with industry. Recent projects include those with Nike, the Chelsea Flower Show and Cutler & Gross. The School has around 1700 students, mostly based on the East End sites of Curtain Road, Golden Lane and Mare Street, while fashion textiles is based in west London at Lime Grove. For more information on the School of Design and Technology please contact Dean of School Paul McNicoll’s PA, Carolyn Potter (c.potter@fashion.arts.ac.uk).

12. The Graduate School The Graduate School is a vibrant and dynamic community that currently encompasses over 25 post graduate courses and covers a broad range of subjects that reflect key areas of the fashion industry. As well as recruiting over 400 students from across the world every year, the Graduate School is also home to LCF’s Research Department with a growing team of Professors, Research fellows and PhD students. The School is led by the Dean: Wendy Malem, Associate Dean: Academic, Julia Gaimster and an Associate Dean of Research (yet to be appointed). The School is divided into subject-based programmes. These are: • • • • •

Design and Technology (Programme Director: Dai Rees) Media and Communication (Programme Director: Nilgin Yusuf) Curation and Culture (Programme Director: Shaun Cole) Business and Management (Programme Director: Lynne Hammond) Pedagogy (Course Leader: Hilaire Graham)

The Graduate School is currently undertaking a review and there are exciting new courses planned for 2014 including MA/MSc Psychology in the Fashion Industries and Executive MBA (Fashion). More information about the courses can be found here http://www.fashion.arts.ac.uk/courses/ graduate-school/ Key contact: Acting Programme Lead Administrator: Eka Gabelia e.gabelia@fashion.arts.ac.uk

13. LCF Enterprise The Industry Platform for Fashion Enterprise, Talent, Innovation and Knowledge Exchange is “To ensure the financial health of the University by reducing our overall reliance on public funding and increasing the proportion of our income generated through the enterprise of our staff, the exploitation of our innovative practice and research and the most productive use of our resources”. UAL Mid-term strategy 2010 - 2015 Enterprise activities, collaborative links and significant involvement with key industry and international partners remain key priorities. The mission is to promote the profile of the College, to address its overarching theme “Fashioning the Future” and to uphold fashion as academic, ethical, environmental, political, social, art, technological and entrepreneurial. LCF Enterprise specialises in innovation for growth in the global fashion industries, business support for SMEs and workforce development including student internships, graduate employability, short courses, bespoke training and continued professional development. LCF Enterprise defines and delivers design, innovation, research and development, technology, sustainability and business solutions for the global fashion industries and educators through partnerships, research and consultancy. We do this by bringing knowledge, talent and expertise from academics, consultants, and experts from London College of Fashion, the Centre for Fashion Enterprise (CFE), the Designer-Manufacturer Innovation Support Centre (DISC) and Research Centres including the Fashion Digital Studio (FDS) and the Centre for Sustainable Fashion (CSF). Centre for Fashion Enterprise The Centre for Fashion Enterprise (CFE) is London’s pioneering fashion business incubator. London is home to some of the fashion industry’s brightest design talent. To ensure a brand’s survival and success though takes more than raw talent. It is crucial in today’s market for small businesses to understand their USP and vision, to be better informed and follow a considered development strategy. CFE facilitates this, unlocking creativity and business potential, allowing designers to gain an international foothold. Working with the next generation of iconic design innovators, CFE fast tracks designers into businesses. Successes include Erdem, Richard Nicoll,Peter Pilotto, Meadham Kirchhoff and Mary Katrantzou. By way of our four-level programme offering, CFE provides expert guidance in the fields of finance, legal, manufacturing and marketing. From strategic advice on progressive business solutions to bespoke mentoring from industry leaders and key influencers. CFE provides the tools to boost brand confidence – for designers, manufacturers and buyers, to ultimately reach economic sustainability.

“We understand what it takes to deliver sustainable business growth for the London Fashion Designer sector. People recognise that the Centre for Fashion Enterprise really makes a difference.” - Wendy Malem, Director, CFE Designer-Manufacturer Innovation Support Centre The past 15 years has seen a significant decline in UK manufacturing with many designers turning to emerging markets. However, with an increase in prices, difficulties with communication and unreliable delivery schedules, businesses are starting to see the benefits of local production. DISC provides access to a team of highly skilled industry experts. Their specialist experience covers the manufacturing industry incorporating factory production, global sourcing, jewellery production and sustainable manufacturing. DISC offers support in three ways: • On-line resources offering toolkits, market intelligence reports, case studies, news and other useful information for both designer and manufacturing businesses. • Our series of workshops, seminars and demonstrations promotes innovative ideas, solutions and techniques to both designers and manufacturers. Please visit http://www.fashion-manufacturing.com/workshops/ for the series programme. • The DISC Experts offers businesses unique one-to-one advice and support in all areas of fashion production. Meet the team by visiting http://www.fashion-manufactur ing.com/experts/ LCF Short Courses (Artscom) Artscom, or more properly London Artscom Limited, is a commercial business platform set up to generate income for the College. All profits from its activities are returned to the College and supplement the college operating budgets. The core activities are short courses, training for industry and Study Abroad programmes. The business is increasingly international with programmes in Argentina, China, and UAE and clients in many countries around the world. Last year Artscom delivered around 580 courses and generated a profit of £877,000 for LCF. Some of the profits are used to provide PhD bursaries and also to fund the chair of Professor of Cultural Studies.

The services that LCF offer across its expert teams are: • • • • • • • • • •

Business Support for SMEs. Centre for Fashion Enterprise emerging fashion designer support programmes Design Consultancy Industry Partnerships Bespoke Training for the fashion industries Short courses Commissioned research about specific aspects of the fashion industry Continued professional development (CPD) International Consultancy Events

Key contacts Wendy Malem Head of LCF Enterprise Email: w.malem@fashion.arts.ac.uk Tel: 020 7514 2183 Jonas Altman Enterprise Business Director Email: j.altman@fashion.arts.ac.uk Tel: 020 7514 7995 Judith Tolley Centre for Fashion Enterprise (CFE) Manager Email: j.tolley@fashion.arts.ac.uk Tel: 020 7514 7659 Gemma Squelch Designer-Manufacturer Innovation Support Centre (DISC) Manager Email: g.squelch@fashion.arts.ac.uk Tel: 020 7514 8373 Linda Roberts LCF Artscom Senior Manager Email: l.roberts@fashion.arts.ac.uk Tel: 020 7514 1871

14. LCF Research Research at the London College of Fashion Research at the London College of Fashion thrives in the College’s unique specialist environment. It is supported by dedicated facilities including an extensive fashion library, archive centre, exhibition gallery and doctoral student space at our site on Oxford Street. The College’s research community comprises of full time, fractional and visiting teaching staff, Research Fellows, Professors, Readers, Research Assistants and postgraduate students. LCF’s staff have extensive research, consultancy and professional experience within a wide range of specialist areas and enjoy close links with the media and fashion industries. The breadth of research reflects its focus on fashion, with individuals and collaborative groups currently engaged in research into: fashion design and practice; fashion studies in the culture, sociology, communication and history of fashion; fashion curation and exhibition; fashion marketing and retailing. Research in these and other emerging fields are presented at research hub meetings throughout the year to which all staff are invited. Larger research projects include collaborations with major UK and international academic, governmental, cultural and industrial partners, with funding successfully achieved from UK research councils including AHRC and EPSRC, British Council, Leverhulme, EU and commercial organisations. LCF’s pioneering projects, partnerships and degrees form an integral part of research within University of the Arts London. The College hosts the Centre for Sustainable Fashion which provides a focus for the university’s research into all aspects of sustainability in clothing and accessories, and the Fashion Digital Studio for research into digital and virtual fashion design. Centre for Sustainable Fashion The Centre for Sustainable Fashion (CSF) at the John Prince’s Street site connects research, education business support and knowledge transfer to inspire and create innovative approaches to fashion. Through collaboration, CSF designs transforming solutions that balance ecology, society and culture. CSF aims to influence the building of an industry that can flourish by communicating positive change throughout supply chains and beyond. It is through impacting radically on the societal and economic triggers that fashion is able to influence design as a stimulus to nurture individual and collective change, supporting UK creative industries engagement with sustainable design through support of experimental and commercially viable fashion design.

Fashion Digital Studio The Fashion Digital Studio (FDS) is already established as a pioneering digital centre of excellence in London for collaborative technology research, skills development and innovative commercial solution. It has undertaken a wealth of R&D projects and client work to support the development of knowledge and technology transfer, from 3D design and production, e-commerce and retail to integrated technology solutions and software development. The FDS has developed a strong reputation for facilitating the convergence of technology across industry sectors and driving the creative use and practical development of digital technologies as a catalyst for innovation in the fashion, media, and technology industries. We offer opportunities for staff at all levels of research to apply for funding throughout the year to support the development of individual and collaborative proposals and projects. Our funds include Research Project funds, fast-track grants primarily to support conference attendance, exhibitions or publications, new research funds and support for PhD students. As a leader in fashion research we welcome practice-based and innovative interdisciplinary research with UK or international research partners. The Associate Dean of Research based at the Graduate School is Anthony Kent. All staff are welcome to discuss research ideas, projects or proposals during the year. Please visit the website for more information: www.fashion.arts.ac.uk/research Contacts: Charlotte Hodes Associate Dean Research Graduate School Email: c.hodes@fashion.arts.ac.uk Tel: 020 7514 8551 Rita Clemente LCF Research Administrative Co-ordinator Graduate School Email: r.clemente@fashion.arts.ac.uk Tel: 020 7514 8866 Peter Taylor LCF Research Adminstrator Graduate School Email: p.taylor@fashion.arts.ac.uk Tel: 020 7514 8866

15. UAL Research Management and Administration The University’s Research Management Administration (RMA) department is located at Granary Square, King’s Cross. RMA works closely with Associate Deans of Research in all Colleges and provides all administrative services related to: externally funded research projects, research students, research finances and research communications as well as coordination of UAL Research Centres and Networks. RMA also supports the Professoriate and all College/University Research Committees and is leading the preparation of the University’s submission to the Research Excellence Framework 2014. The service is structured with the following sections: • • • • •

Research Funding Research Finance Research Students Research Communications Research Networks

RMA Funding The Research Funding section manages all externally funded research projects. The funding section supports researchers in finding potential sources of finance for their projects, drawing up a research proposal, preparing costings for a project and submission of applications. It also manages all ongoing externally funded research projects including periodic and final reporting. RMA Finance The Research Finance section ensures that planning and expenditure against research budgets is related to strategic and operational plans and is compliant with UAL and appropriate external guidelines and regulations. It oversees, monitors and reports on budgeting, Internal Finance, Auditing, purchasing and processing orders, full Economic Costing and the Principal Investigator Incentive Scheme. RMA Students The Research Student section provides guidance and support to University research degree students and supervisors on all aspects of the Research Degree Programme. It also coordinates all research degree applications and interviews as well as research degree studentships for all colleges. The section also works with the Director of Doctoral Programmes to develop the RNUAL research training programme of activities to enrich students’ research experience at UAL. RMA Communications The Research Communications section manages and maintains the research pages of the UAL website and is responsible for supporting and integrating the dissemination of information related to UAL research activity, including UAL Research Online and individual staff profiles.

The communications team supports researchers by developing and organising research events, producing publications (both digital and Print), developing marketing strategies and the promotion of research projects through websites and social networking sites. The communications section acts as a central point of contact to facilitate research activity and the sharing of resources across the UAL research community. RMA Networks UAL Research Networks section provides a cohesive framework of support and development for University Research Centres and builds network collaborations in tandem with a progressive grant award strategy, which focuses upon research strengths at UAL. University Research Centre activities and finances are supported and managed through the Research Networks section, which explores and utilises exciting new models for research project connectivity and grant award development across UAL and with national and international collaborative partners. Contact and Enquries http://www.arts.ac.uk/research/staffinformationresearch/researchmanagementandadministration/

16. Internal and External Relations The department is made up of 8 specialised functions or teams: 1.

Student Recruitment Responsible for Home/EU Enquiry Management, Recruitment events and campaigns, publishing course content, Market Research and Reception at JPS.

Media Relations Responsible for Press and PR.

3. 4.

Events Responsible for Shows, External exhibitions, events and the RHS.

Special Projects Responsible for Corporate Social Responsibility, Relationships with Livery Compa nies/Trusts/Foundations, Research and projects for the Head of College.

LCF Careers Responsible for student projects with industry; up to 600 student internships and sandwich year placements annually; international exchanges; and student Erasmus exchanges as well as graduate employability.

Communications Responsible for the communication of events and projects; news and content generation, publishing (online & print); Graphic Design and JPS Postal Services.

Web Responsible for the Collegeâ&#x20AC;&#x2122;s external facing web presence as well as web development, content management system

Development Responsible for Alumni, Ambassadors, VIPs, Sponsors and Corporate Partners.

Supporting you... If you have an event, project or piece of news that you wish to have disseminated in our staff or student newsletters then please contact Sarita Saggar, Communications Co-ordinator on 7736 or s.saggar@fashion.arts.ac.uk If you have been approached by industry about a potential project or have an idea about a project and wish to find support or sponsorship please contact Sarah Byfield-Riches 7723 s.byfield-riches@fashion.arts.ac.uk If you have a query about the website please contact Alastair Mucklow a.mucklow@fashion. arts.ac.uk 2298 If you would like to plan an event and require some support please contact Gillian Evans g.j.evans@fashion.arts.ac.uk or 7412

If you have had a press enquiry please talk to the press team on 2998 If you have an idea or activity that relates to a recruitment drive for your course please contact Jason Clapperton on 7316 or j.clapperton@fashion.arts.ac.uk If you have a query about the RH Space please contact Ros Barbour on 2074 or r.barbour@fashion.arts.ac.uk

17. Academic Development and Quality Assurance Academic Development and Quality Assurance (ADQA) The Academic Development and Quality Assurance (ADQA) Department helps to ensure quality assurance across the academic provision at LCF. ADQA staff operate as a link between Academic Registry and the course teams. The ADQA department has overall responsibility for ensuring that the appropriate policies and procedures are applied with regard to the approval of minor modifications of units, the review, validation and revalidation of courses/named awards/pathways, Programme Monitoring, student feedback, external examining and internal/external quality reviews. All staff are responsible for ensuring Quality Assurance procedures are adhered to; the ADQA team will provide advice and guidance to help ensure this is the case. The Cultural and Historical Studies provision, whilst tailored somewhat to each academic school, operates across the college with regard to delivery and management. Therefore, it is managed as a unit of the department of Academic Development and Quality Assurance. The LCF Quality Assurance Handbook contains further information and you can also contact John Melton, the LCF Quality Manager, with any questions at j.melton@fashion.arts.ac.uk Widening Participation Widening participation at LCF encourages and supports students from a working class background, who have no family history of higher education, to be better informed about their study options, to apply and to successfully progress onto our courses or other courses within the University. Many young people who have the potential to do really well in higher education, but whose parents have not been to university, have less access to information about applying and about the benefits of higher education. We work with these young people and challenge any perceptions that university might not be for them and get them excited and invigorated by fashion education. We forge close relationships with schools, colleges and the community through fashion related projects which often take place at LCF over the summer, after schools and Saturdays. We also run a very successful college progression scheme: CAPS, which works with students studying BTEC and A level qualifications from over 25 FE colleges and supports them throughout the application process into the college. We are always looking to develop new projects and collaborations and welcome the chance to discuss possibilities with staff at the college about plans or ideas to work with schools and the local community. Please contact the Head of Widening Participation for more information: Terry Finnigan Tel: 0207 514 9639

Email: t.finnigan@fashion.arts.ac.uk

18. The Essentials Security ID Cards All staff and students are issued with an ID card. Staff photo cards can be obtained by contacting Sue McKenna in Student Administration on ext. 7482. Before you can collect your ID card, you must ensure that your line manager has requested a University user account for you otherwise your details will not be in the SmartCard system. Please make sure you arrange an appointment beforehand to ensure your card is issued on the day. To renew your Staff ID Card, please contact the Student Administration Office at John Prince’s Street. Absence In the case of illness, please contact your line manager and site administrator to let him or her know as soon as possible. If you have any meetings or teaching commitments it is important that you notify your line manager of these so that cover can be arranged. Line managers are responsible for ensuring Nicky Bragg is notified of all absences on a weekly basis. Staff who are absent for 4 to 7 days must complete a self-certification form. If the absence continues into an eighth calendar day, a Doctor’s medical certificate must be produced. Please forward to Nicky Bragg via the line manager. All further absences must be covered by Doctor’s certificates and the line manager informed at regular intervals. Telephones As an LCF staff member you should have reasonable access to telephone facilities. The exact nature of your post and your location will have an impact on the range of the facilities available to you. Discuss your needs with your line manager. Most staff have their own direct line, or share one with colleagues. This allows colleagues and external callers to reach you direct. All UAL extension numbers are 4 digits. Outside callers can reach you by dialing the following 020 7514 **** (your 4 digit extension). Most telephones have a voicemail facility, to access your voicemail dial 8888. For more information on the VM Facility please visit the University Intranet Page and click on the ‘Phonebook’ link, and you will find the details on the right hand side of the page under Equipment. If you have a problem with your phone, please call ext 9898. Getting hold of a phone directory An online version of the phone directory listing all University staff, their job title, location and telephone extension is available on the UAL Intranet site under the heading ‘Phonebook’. This version includes contact numbers for all UAL colleges and UAL Central Services staff. To secure a listing in this online directory you should visit the site via the UAL Internet and follow the guidance by clicking on the relevant links under “Using the Directory”. Once updated, this information will then be available to Internet users across the University of the Arts London. It is the user’s responsibility to update their details on the online phone directory. LCF also produces its own phone directory and structure charts and these are available on My Arts. To add or amend your details, please email staffinformation@fashion.arts.ac.uk

Postal Procedures at John Prince’s Street Please note that these instructions only apply to staff that are based at the John Prince’s Street site. If you are based at any of the other London College of Fashion sites, please ask your relevant site administrator about the postal procedures at your site. Internal Post Members of staff are responsible for collecting their post from the post room. Post for staff or departments within JPS will be placed in the relevant hanging file or departmental pigeonhole. A daily courier service exists between JPS and the following sites ONLY: • • • • • •

High Holborn Mare Street Curtain Road Golden Lane Lime Grove Granary Square

Letters going to these sites must be placed in the relevant pigeonhole. Large parcels that are going to any of these sites must be clearly addressed and left with Louise Lynn at the front desk. The courier collects inter-site post each morning, Mon – Fri at 9am. Internal post to remaining UAL sites must be addressed in an external envelope to be sent via Royal Mail. External Post Incoming Royal Mail usually arrives at JPS by 9am with a second delivery by midday, and is sorted on arrival. Large or over-sized items will be left in the grey parcel box opposite the photocopier. There are three clearly labelled compartments: First Class, Second Class and International Mail (untracked). Please ensure that you place all external post in the correct compartment. When sending out a large number of same size envelopes, please ensure they are collated the same way up for franking, and held together by an elastic band. Dark/coloured or thick envelopes may not be able to be franked via the machine. Contact the Post room Supervisor on 7563 if unsure. Post is franked and prepared daily from 3.30pm for a 4pm collection. Post that is left in the

post room after 3.30pm will not leave until the next day. For special delivery services (Global Mail, RM Special Delivery or specific courier) please contact the Post room Supervisor on 7563. Do not simply leave items in the post room. We do not have the facility to weigh extremely large or very heavy items at JPS (the maximum weight is 2kg). These items that are to be posted via Royal Mail must be taken to the post office by the sender. Any large, heavy or odd sized packets or parcels to be sent must have the senders details included either on an attached note or directly on the item. Anything left in error will be kept on the top shelf above the first class. General •

For all LCF Research Staff working at John Princes Street:

If you do not have a hanging file in the JPS post room due to being part time and/or based at another LCF site, all incoming Royal Mail post for LCF Research staff will be kept in the Research Staff pigeonhole, in the shelf unit to the left of the photocopier. •

Unless a departmental pigeonhole already exists, members of staff based at the JPS site are entitled to their own hanging file in the post room. If you need to add a file, or enquire about getting one made up, please email: e.branch@fashion.arts.ac.uk

•

Any post for an unknown addressee (including students) will be kept in the ‘unknown’ pigeonhole.

•

Anyone needing large/heavy items to be sent out either by courier or internal van - must leave them at the front desk and not in the post room.

•

Students should not have mail sent to the college unless sent care of a tutor.

•

Please keep the Post room Supervisor informed of any departmental & staff changes.

•

Local/international couriers will need to be charged to school/departmental budget codes.

Room Bookings A Central Room Booking service is operated by the FST Office. UAL are however in the process of implementing a new timetabling system. The new timetabling software (CELCAT) comes with a new website for ad hoc requests (such as meetings, training, guest speakers). Staff will be notified when this is available. In the meantime you can still book rooms, but not online. To request an ad hoc room booking, please send an email to resources@fashion.arts.ac.uk with the following information: Please can I book... Name Type and Quantity of Room(s) Required Suggested Room(s) if applicable Site (JPS, HH, etc) Date Start/End Times Reason for booking (description) Number of Attendees Essential AV Required (if any) Any Other Information Useful notes: • • • •

http://www.flickr.com/photos/lcfrooms and .../lcfholborn have photos of most classrooms, which might help you choose. Ros Barbour will advise on any RHS requests, so always copy her into emails about those. Please bear in mind that teaching will always take precedence if your request is during termtime. There are no LCF meeting rooms at High Holborn, but many UAL meeting rooms (on upper floors) are booked directly with Mary Farrell.

Course timetables are produced by the timetabling team with the relevant Course Leader. Timetable amendments should be made by the Course Leader having been authorised by the relevant Dean. The Room Booking system should not be used for booking any timetabled activities. Photocopying The College operates a photocopy card system and you can obtain a card from the Learning Technology Support. Please call ext. 8365 or 7450 for more details.

19. IT Services The University of the Arts London IT network works across the whole University and contains a variety of useful services and sources of information as well as allowing users access to email and the Internet. The basic services of the network are as follows: • • •

University of the Arts London Intranet. – access to all University Services University of the Arts London e-mail service Private ‘H’ drive - Only named users have access to this drive. It can be use to store files and is backed-up by the IT department daily. By storing data on this drive you will be able to access your files on any networked PC across the University and allow the IT department to retrieve any lost files

To find out about services and information available for staff and students click on the link : http://www.arts.ac.uk/about/departments/is/itservices/ Registration for an IT User name and password In order to access the network, users need to be registered with the Central IT Services. This application method should only be used by the appropriate line manager and only for staff who require adding to the University payroll: • • • • • •

Select IT Services from quick links on the main MyArts page. Intranet - MyArts Choose IT services for staff Select Network Accounts Select the ‘2. Application form for a network account’ option Ask your line manager to login using their university network credentials. On clicking login the new staff user account application form will be displayed. Complete the form as requested. You will be asked for your NI Number and an alternative email address. After approximately 15 minutes, return to the site and select the ‘staff information option’ or check your email address that you had entered on the form.

You will be asked for your date of birth and NI Number as a security check If the account has been opened, you will be able to print off details of your network log-in name, temporary password and e-mail account details. Log off the machine and wait for the logon screen to appear. Enter your logon name and temporary password. You will then be asked to change the password to one of your choice. Should you have any problems, contact the UAL IT Service Desk on 020 7514 9898 or email servicedesk@arts.ac.uk to log a call. Please ask for the infra call reference number, which should also be emailed to you. The normal response is up to five days for a technician to visit. If you need help sooner, you will need to request a 3 day response or if it is an absolute emergency E1, i.e. server is down or equipment has failed during an important meeting or seminar, which should get an immediate response.

Other important matters All software used at University of the Arts London is licensed. No unauthorised software may be installed on the workstation you use. This is to ensure that all college PCs are as alike as possible so as to prevent operating conflicts and allow us to support all machines. A Code of Conduct, which you have agreed to follow by registering for the network, is available for consultation from the ‘University Intranet Main Menu Screen’; this also contains advice as to the effective use of e-mail. The various codes are quite lengthy but adherence to them will make your computing more efficient and reduce the possibility of ‘down time’. Deviation from the Codes could result in disciplinary action, including suspension or expulsion or, in the case of an illegal act, criminal proceedings. Using the computer in a way inappropriate to an educational establishment will be penalised heavily and could lead to suspension and dismissal from the College. It is worth noting that all network activities leave trails, which can be followed back to the original user and his or her identity. Only use the workstation for its intended use, do not alter any settings or change anything. Changes in the configuration of the machine can lead to breakdowns and prevent you and your colleagues from using the machines. E-mail University of the Arts London uses Microsoft Office Outlook client on windows desktop workstations and Entourage on Mac workstations. For external access the university use Microsoft Outlook Web access (OWA exchange 2010) available via http://my.arts.ac.uk/ webmail/. Users can access their e-mail from anywhere and is supported on multiple internet browsers including mobile devices. Full training is available from the University IT Training Section and an online training session is included on the Intranet site. Points to bear in mind when using e-mail are as follows: •

•

Beware of attachments from unknown sources. At present, it is not possible to infect your PC with a virus by reading an e-mail but it is possible to hide a virus in an attachment. It is recommended that you scan all attachments, using the anti-virus software installed on every PC, before opening any attachment. Remember, it is possible to spread a virus without being aware that your machine is infected (a virus may remain dormant for some time) and so a colleague may pass on a virus with no knowledge. A computer virus is a small programme, often hidden within another, that can be transferred from machine to machine without the knowledge of the user. Once a PC is infected, the virus may remain dormant for a period of time before making its presence felt. Some may be of a fairly innocent nature and cause little disruption, while others can be far more serious and pose a significant threat to your machine, the network and any data stored on it.

Note of advice. If you are unsure or have doubts about the message or sender, please do not open or click on message, immediately contact IT Services on 020 7514 9898. •

Please refer to the University of the Arts London Code of Conduct for e-mail facilities contained on the Intranet site and in the University Staff Induction Handbook for more information and recommendations about the appropriate use of e-mail.

Training The Organisational Development and Learning Department runs a good range of e-mail training courses. Details can be found online by accessing the following: • • • • •

On the main MyArts page select quick links Click on Learn-IT (IT Training) Select course schedule link to find out about courses on offer and availability Click on booking link under status heading to book a place for the selected course Log in to iTrent employee self service using your university account credentials to book the course.

Software LCF uses a licensing agreement that allows staff who are currently employed at LCF to purchase, for a nominal fee, most Microsoft products, including Mac and PC versions of Microsoft Office. To order the software go to http://www.arts.ac.uk/about/departments/is/ itservices/itservicesforstaff/purchasing/ and click the link for more information under the heading ‘Microsoft Campus Agreement’.

20. LCF Learning Technology Support Services offered by LCF’s Learning Technology Support (LTS) For all enquiries relating to purchasing IT equipment including PC, Macs, Printers, software installation or licensing please contact: • Pandian Marimuthu on ext. 7456 or email p.marimuthu@fashion.arts.ac.uk or • Amit Natha on ext. 7547 / 2204 or email a.natha@fashion.arts.ac.uk This is particularly important for any Capital Bids that you might be considering. IT Loan Equipment LTS provide loans of PC and Mac laptops to staff for a maximum period of three weeks. There is also a small number of IPad 2 loans for a period of two weeks. Contact Ellie Foden on ext. 7446 or email e.foden@fashion.arts.ac.uk AV Support LTS have staff at each site and all our lecterns in lecture theatres, seminars and workshops have a LTS sticker with the local contact number for urgent help. Otherwise you can phone ext. 7446 during normal office hours. If you are new to LCF and need to be more familiar with the technology in the rooms where you will be teaching, please get in touch or ask the local LTS staff. You can contact them for any special requests for presentation technology, equipment loans and teaching support, but please give a week’s notice. Video Content Learning Technology Support produce a variety of video and audio content for teaching and learning, marketing and live events. They can also complement your project with video or design promotional content. Contact Ollie Furlong on ext. 9361 or Nick Sargeant on ext. 2287. Reprographics The central reprographics service caters for high volume printing for handouts, worksheets, course handbooks and booklets. The main contact at JPS is Ian Kerr on ext. 8365. Toner Printer toner across all LCF sites, except High Holborn, is ordered centrally. If you require toner cartridges please contact Ellie Foden by email at e.foden@fashion.arts.ac.uk stating the toner number and printer model you require and you location and department. Toner usually takes 2-3 days for delivery so please make sure you place orders with plenty of notice to ensure you do not run out. You do not need to provide a budget code, toner is now ordered from a central budget code. For staff members at High Holborn please continue to use the on-site stock provided by LTS staff, please see Rob or Francesco in room 201.

Paper Paper can be supplied to staff for printing as long as an LTS Pro-Forma invoice has been completed with the appropriate budget code. Please speak to LTS staff at your site or Oliver Burdajewicz in the LTS office at JPS on ext. 7446 Open Access LTS provide computers and a range of peripherals such as scanners and printers for students in open access spaces. General help and assistance, including password change is available in the IT Open Access Rooms. There are open access facilities at all the LCF colleges. Their locations are as follows: •

•

John Prince’s Street Room 504 Term Time opening hours: Mon - Fri 8:30 - 19:45, Sat 10:00 - 17:45 Outside of Term Time opeining hours: Mon - Fri 09:00 - 16:45 Facilities include: 40 PCs and 6 Macs, A3 and A4 colour printers, scanners and B&W photocopier. There are also two Media pod rooms 509 and 510 off the Open Access room that can be booked for small group work and presentations. JPS Open Access Helpdesk can be contacted on extension 8850 or 020 7514 8850. Lime Grove Room B106 & B107 Open in Term Time only: Mon - Fri 08:30 - 19:45 Facilities include: 45 PCs, A3 and A4 colour printers, scanners and photocopiers Lime Grove Open Access Helpdesk can be contacted on extension 2204 or 020 7514 2204. Mare Street Room A107 Term Time opening hours: Mon - Wed 09:00- 18:45 , Thurs- Fri 09:00 - 16:45 Facilities include: 20 PCs, 4 Macs, A3 and A4 scanners and colour printers. Mare Street Open Access Helpdesk can be contacted on extension 8681 or 020 7514 8681. Curtain Road Room 213 Term Time opening hours: Mon - Fri 09:00 - 19:30 Facilities include: 21 PCs, A3 and A4 scanners and colour printer Golden Lane Room 104 Term Time opening hours: Mon - Thurs 08:30 - 18:45, Fri 08:30 - 16:45 Facilities include: 12 PCs, A3 and A4 scanners and colour printer.

Open access rooms at JPS, LG and MS are supervised by a Learning Support Officer or Learning Support Assistant, who are available to give software and hardware support to both staff and students. There is only a limited staff service at Curtain Rd and Golden Lane. For more details on open access rooms, their timetables and facilities available please visit http://www.fashion.arts.ac.uk/about/facilities/learningtechnologysupport/ or call Learning Technology Support on ext. 8850.

The LCF Technical Portal - lcftech.arts.ac.uk The LCF Technical Portal is the online home of technical resources at London College of Fashion. You can log in to the site with your college username and password. The website is the result of an ongoing collaboration across all the technical departments at London College of Fashion, aimed at improving access to facilities and expertise available to students and staff. It takes the form of an online resource comprising: • • • • • • •

Workshop and open access opening times and locations. Technicians’ hours of availability, location, contact details and areas of specialism. Equipment and processes we support, instructional materials, relevant Health and Safety information and induction requirements. Technical services video learning content library including workshop orientations and instructional material. Workshop and equipment booking. Equipment loans. Links to other important and relevant external and university services.

All this information has been collated from our staff across the college, linked and cross referenced so a student using the site who searches for a specific piece of equipment can discover not only best practice for its usage and any induction or orientation information they may need to know, but also staff who are proficient in its use, its location and its hours of availability. You can search directly using the search box on the top right corner of each page, or browse resources by site, department, staff member, processes, skills and equipment or by rooms. You can also browse the technical videos. Once you’ve found what you are searching for, use the ‘Technical Enquiries’ button to directly contact the technicians responsible for the resource who will respond to your questions. The site is bursting with information and we are hopeful it will help to enrich the educational experience on offer at the college. We want to make lcftech.com as user friendly and helpful as possible and so we welcome all feedback and observations from staff and students and will endeavour to update or correct any issues brought to our attention.

21. The UAL Intranet, Moodle and the LCF Intranet The University Intranet - MyArts As soon as you log on to a University computer the My Arts home page should automatically open up. If not, or to access it from outside the University you can manually enter the following address in to your Internet browser http://my.arts.ac.uk/ From the MyArts home page you can easily navigate to various sections of the Intranet.

What is Moodle? Moodle is the main platform in the University’s Virtual Learning Environment (VLE). Moodle supports teaching and learning, course management, and communication between students and staff. It is College policy that all courses will have a presence on Moodle. Moodle provides your students with announcements, timetables, assignments and other information vital to your course. You can use Moodle to facilitate collaborative and reflective learning opportunities and extend the ‘on-site’ experience. More about the VLE The University VLE comprises a number of services and platforms in addition to Moodle. These include: o MyBlog.arts: Blogging platform for staff and students o Workflow: E-portfolio platform which can also be used for collaborative working o Turnitin: Anti-plagiarism service o Collaborate: Virtual classroom software. What do I need to get into Moodle? All you need is your network username and password to log on. You can access Moodle by entering the following address into the Internet browser of the computer you are using: http://moodle.arts.ac.uk Although you will be able to log into Moodle, you won’t necessarily be automatically enrolled on to a course site. This will happen by either by making a request to ‘elearning-support@ arts.ac.uk’ or by other members of staff adding you to their site. What is my username and password? It is exactly the same as your network username and password. You will only receive your network username and password once you have officially been employed at the University of the Arts London. For further details on accessing your network account please call the IT Helpdesk on ext 9898. Passwords Staff passwords expire every 90 days. You will only know if your password has expired if you log onto a networked College machine. If you are using Moodle from home it will not inform if your password has expired. In this case you may get locked out of Moodle and you will not be able to access it. If this is the case then you should log into Webmail http://my.arts.ac.uk/webmail and reset your password. Follow instructions for ‘how do I change my network password’ or see ‘changing your network password’ section. If this does not work then you should seek help from your local IT technician.

How do you get a Moodle site? Sites are automatically created for courses so you shouldn’t need to set up a presence in Moodle. What happens when you log in? When you log on to Moodle, the first page you will see will be the ‘My Moodle’ page, which will look something like this: Fig 1:

The central area of the ‘My Moodle’ page is devoted to a list of the Courses in which you are enrolled (either teaching on, or participating in). You can also access the spaces you are enrolled in via the left-hand menu. At the top of the page are links to other University VLE services and the library, etc. You can access a space simply by clicking on it.

Using Moodle There are generally two roles that we use within Moodle: student or teacher. As a member of staff you will usually be enrolled onto a Moodle site as a teacher and can add, modify and remove material such as documents and images. How you might use your site: • • • • • • • • • •

To post announcements for students To set up groups and group e-mail To send SMS messages to students To provide links to tutorials or online materials To publish student grades To provide online assessments and surveys To create archives of student work To create an archive of course documentation To conduct online tutorials To have discussions using the discussion board.

Want to know more? Please contact the LCF Head of eLearning, Darren Gray, to discuss how you might enhance your teaching practice using University and other platforms. I need help! At the bottom of the page before you log on to Moodle, you can find support guides and links to information. You can also access the elearning support helpdesk via elearning-support@arts. ac.uk

22. Staff Development Staff development encompasses all activities which are designed to enhance the knowledge, skills and competencies of all staff and to improve the effectiveness and efficiency of the University as a whole. It includes activities which enable you to take responsibility for your own learning by setting personal development goals. These may go beyond the needs of your immediate job but will help you reach your full potential. The University of the Arts London’s mission is to be at the forefront of learning, creativity and practice in arts, communication and design. In furtherance of this mission, the University is committed to developing the expertise of all staff and their ability to respond to change. The enhancement of your knowledge, skills and behaviour can be achieved through the course of your work; through coaching, mentoring and team building; and/or outside the immediate work environment (both internally and externally) through courses, qualification programmes or secondments. Priorities and Provision The approach to meeting learning and development needs reflects the collegiate nature of the University and its devolved management culture. Staff development priorities are derived from the objectives of strategic and academic plans at all levels throughout the University, and appropriate resources are made available to meet a broad range of learning and development needs. There are a number of Central University departments that offer an impressive range of learning and development opportunities to all staff across UAL which include: • •

The Organisational Development and Learning Department http://www.arts.ac.uk/humanresources/support/development/ The Centre for Learning and Teaching in Art and Design (Cltad) http://www.arts.ac.uk/ cltad/

For information on their current provision and course programmes, please visit their respective websites. These Departments run a series of in-house courses to which staff are encouraged to attend. Booking for these courses are done through the ESS system (http://ess.arts.ac.uk). It should be noted, however, that if you enrol on a course and fail to attend, your section will incur a £100 penalty, unless you cancel your place providing at least three working days notice. Staff Development at LCF The local Staff Development Unit at LCF works to support the learning and development of all LCF staff and organises a range of development activities in response to identified needs. These events include all staff events, course and tailored team development workshops and away days. These activities will be advertised as and when they arise throughout the year and you are encouraged to attend any of these events which are of interest and/or relevant to

your role. This unit also manages the LCF staff development budget through which staff can apply for funds to support a variety of learning and development activities. Personal Development You will usually agree the priorities for your personal development with your line manager through the appraisal system. There may also be priorities agreed within your unit/team through planning processes and course monitoring in response to new developments. You are encouraged to create a personal development plan to help you record and prioritise your development needs. Please contact Jennifer Ugoji, the Staff Development Co-ordinator at j.ugoji@fashion.art.ac.uk if you would like more guidance or advice on staff development. LCF Staff Development Funding Policy and Application Procedures The London College of Fashion has a strong record of supporting staff development activities. Funding is available for all academic (including Associate Lecturers and Visiting Practitioners), technical and professional/administrative staff. However, the LCF Staff Development budget is finite, so funds are allocated according to the appropriateness of the application and how it links to staff developmentâ&#x20AC;&#x2122;s annual priorities, strategic objectives and the business plans of the College and/or School or Department. The policy is in place to ensure the equitable and transparent allocation of staff development funding. Funding Applications LCF Staff Development Funding applications are only required to be submitted when the event attracts a fee. All staff development funding application forms should be submitted to the Staff Development Co-ordinator. Please email staff development to request one of these forms. When applying for funds, please let us know if you have any particular access or support needs relating to, for example, disability or dyslexia that you would like us to consider. Training and Development for your Role There are funds available to support applications for staff development activities that have been agreed as part of the probation or PRA (Planning, Review and Appraisal) process. If the agreed activity is not something that is offered by the University or an external provider free of charge, you are encouraged to research other reasonable external providers. When you have found a suitable activity/course, you should submit a funding application with the full course details, prior to the course date, giving as much notice as possible. This funding application will need to be supported by your line manager (with evidence in writing or by email). Applications will be considered based on their appropriateness and how they link to relevant priorities.

Conferences Applications are also welcomed for funding to attend conferences both internally (where fees are incurred) and externally (national and international). Applications will require the support of your line manager (evidence in writing or by email), and will be considered based on the appropriateness of the application and how it links to relevant priorities. Staff are also encouraged to seek funding from alternative sources, for example, the LCF Research Office. Professional Studies LCF has a long-term commitment to support professional studies for all staff. Applications for professional study (i.e. postgraduate qualifications) should be submitted at least three months before your course commences. For instance, applications must be lodged by the end of May for a September start, or received by the end of October for January start. Application is a two-tier process. In the first instance the application must be agreed by the relevant Dean / manager / supervisor and evidenced either in writing or by an email. The application (together with evidence of approval) should then be submitted to the Staff Development Co-ordinator who presents all applications to the Dean of Academic Development and Quality Assurance (AD & QA), who makes informed decisions about funding after consulting with relevant colleagues. Teacher Accreditation It is expected that all new teaching staff will either already be accredited (by UAL or another institution) or will have a commitment to undertake accreditation. The Centre of Learning and Teaching run an internal Academic Practice Provision (APP) which includes an accredited PG Cert in Learning and Teaching units. Funded places on the APP are available for LCF Staff. Nominations for these places are gathered on a yearly basis by the Staff Development Co-ordinator from the Deans of each School and the Director of Technical Resources and Learning Environments. Please contact the Staff Development Co-ordinator to discuss the options and be placed on the waiting list. For more information on the APP please visit http://www.arts.ac.uk/cltad/. Other Staff Development Activities Team meetings are not funded by Staff Development unless they are; 1) 2)

in preparation for Review, Validation and Revalidation for approved team staff development activities.

Things to take into consideration before applying for staff development funding •

Due to finite funds, the staff development budget is unable to support applications for activities or projects which are primarily of an educational development or research nature. Within the university colleagues are advised to approach CLTAD for funds to support teaching, learning or pedagogic research activities or look out for external funding opportunities through the HEA . For funds to support research please contact the College Research Office or UAL RMA or seek external funding.

•

Staff development will not be fund activities without prior written approval being secured from the Dean of AD&QA and panel.

•

In cases where applications are successful, mandatory written feedback is required in order to disseminate the benefits of attendance to a wider audience.

•

No guarantee can be made to support travel, food and accommodation.

•

Please note that providing as much notice as possible, from when you apply for funding to the start date of the activity, is very important to ensure that adequate time is given for the approval process, which in some cases can take several weeks.

•

The College does not operate a credit card payment system for advance bookings. Therefore, please remember that, in cases where it would be faster or easier for you to pay for an event and then claim back the expenses, approval and reimbursement take considerable time and you should factor this into the application process.

•

Away days will not be funded unless they are arranged to accommodate or include staff development activities.

23. Library Services Resources LCF library contains one of the most extensive collections of information on fashion in the country. Resources include over 70,000 books covering all aspects of the fashion industry including design, tailoring, costume history, styling, PR, management and marketing. These collections are complemented by books on photography, film, and cultural studies. In addition the Library holds over 150 current print periodicals, fashion forecasts, DVDS and a unique collection of fashion designer and illustration files. Resources can be accessed via the online catalogue: http://voyager.arts.ac.uk/ Electronic resources are available on and off-campus via the e-library.. Current resources include over 23,000 e-journals and 115,000 e-books. http://arts.ac.libguides.com/e-library Special Collections The Library Special Collections contain rare books and periodicals reflecting the subject interests of the College, from the 1800s onwards; highlights include the Tailoring Archive, a collection of the limited edition magazine Visionaire and a growing collection of magazines. These are listed in the online catalogue: http://voyager.arts.ac.uk/ Materials Collection The Materials Collection includes examples of both cutting edge textiles and standard, classic swatches. In additional to actual samples, information on composition and company contact details are provided. Introductory sessions may be booked with the Materials and Products coordinator. Please visit http://www.arts.ac.uk/library/collections/lcf/ for more details. Joining the Library All staff can join the Library by taking their ID card and proof of contract to the library and completing a membership form; up to 20 items can then be borrowed from any of the University of the Arts London Libraries. A cross-college returns service allows items borrowed at one library to be returned at any other. Staff are entitled to request items to be sent from other libraries. Library staff can also provide information on external libraries and reciprocal schemes. Inter-library loans of materials, not available within UAL, are available free of charge.

24. Student Services The University seeks to operate a comprehensive support structure for students with personal Tutors and other College staff working in partnership with Student Services to support students. Referral to these services might be made when, for example, a student needs advice about: • • • •

funding and hardship immigration rules disability health or mental health

Or when a student wants to talk through personal issues with a Counsellor. There are Student Advisers based in offices at two LCF sites with staff available Monday to Friday 11:00am to 4:00pm at JPS and 09:00am to 5:00pm at High Holborn. Student Advisers will usually be a student’s first point of contact for advice and information at JPS and if the enquiry is especially complex, or related to one of the areas covered by the other specialist teams, the adviser may arrange a longer interview so that guidance or counselling needs can be met. At John Prince’s Street the office is staffed during term time in Room 124. The Student Advisers can be contacted by telephone on ext. 7679, or by fax on 020 7514 7415 or by email m.waters@fashion.arts.ac.uk . The Student Centre at High Holborn is open all year round at the headquarters of the University of the Arts London The address is 272 High Holborn, London, WC1V 7EY. Nearest underground: Holborn. Telephone: 020 7514 6230 Fax: 020 7514 6219 e-mail: student.services@arts.ac.uk Students are also welcome to visit any Student Adviser’s office that is convenient for them. During term-time there are also offices open at: • • • • •

Camberwell (Peckham Road: ext. 6354) Central Saint Martins (Kings Cross Student Centre: ext. 7240) Chelsea (Millbank: ext. 7899) LCC (Elephant and Castle: ext. 6590,) The office at Elephant and Castle is normally open all year round Wimbledon (Merton Hall Road: ext. 9673)

e-mail: student.advisers@arts.ac.uk

Student Advisers are not Counsellors; they offer guidance to large numbers of students on matters relating to finance, immigration, benefits, etc. They are often in the front-line of dealing with student distress and they are expected to make appropriate choices about their level of involvement. Like Counsellors, Student Advisers are not paramedics. In some cases, Student Advisers may be directly involved in referral processes or in managing emergency situations, but they should only do so in partnership with College staff and in accordance with the guidelines. For example, they may choose not to accompany a student to hospital. Student Services on the Internet and Intranet (My Arts) The Student Services website includes detailed information to all the services and comprehensive information covering all the areas commonly asked by students. Creative Opportunities can be found online via the Internet and Intranet for the University. It is a weekly vacancies bulletin that brings together information about opportunities in arts, crafts, design and media to help students and graduates practice professionally and to enhance their skills and prospects. ArtsTemps is the University of the Arts Londonâ&#x20AC;&#x2122;s first in house temp recruitment agency for UAL students and degree and MA graduates for up to two years after graduating. Students and graduates are employed to work within the university at any one of our six colleges. To find out more information on this, choose Student Services on the intranet main menu, or go directly to http://www.arts.ac.uk/student/studentservices Contacts: John Princeâ&#x20AC;&#x2122;s Street

ext. 7679 or 020 7514 7430

High Holborn:

ext. 6230 or 020 7514 6230

Other useful contacts:

The University Students Union

ext. 6270 or 020 7514 6270

Language Centre

ext. 7260 or 020 7514 7260

Accommodation Service

ext. 6240 or 020 7514 6240

Academic Registry

ext. 6111 or 020 7514 6111

Out of hours assistance When Student Services or the above offices are closed, you can contact the help lines below. You may also want to refer students to these numbers. The Samaritans 08457 90 90 90 (24 hours) Nightline (term-time only)

020 7631 0101 (6:00 pm â&#x20AC;&#x201C; 8:00 am)

Shelter 0808 800 4444 (24 hours) (homelessness) Brook Advisory Service

0808 802 1234 (sexuality, relationships, pregnancy)

Lesbian and Gay Switchboard National Drugs Helpline

0300 330 0630 0800 77 66 00

National Aids Helpline

0800 567 123

Rape Crisis Centre

0808 802 9999

Victim Support

0845 450 3936

Womenâ&#x20AC;&#x2122;s Aid 0808 2000 247 (domestic violence) If a student is involved with the police, the Head of College needs to be notified of the situation, whether the student is the victim or the perpetrator.

25. Study Support Study Supportâ&#x20AC;&#x2122;s Aims There are many ways in which the Study Support team can assist students with their work, helping them to become independent learners and to enjoy studying at LCF. We support students in writing essays, reports or dissertations from understanding the brief, doing research, brainstorming and planning through to the actual writing stage. We show students how to structure and proof read and also how to write references, bibliographies and footnotes. We work on grammar, spelling, time management and organisation. We also offer dyslexia support. Please note Study Support at LCF is currently undergoing some significant organisational changes. For more information on Study Support e.g. the locations of the Study Support offices across LCF, the specific support services offered or advice on a dyslexic student, please email studysupport@fashion.arts.ac.uk. Alternatively, you can visit MyArts where you can also find information on Study Support and is updated regularly.

26. Useful Information for Hourly Paid Academic Staff General Information The administration of contracts for Hourly Paid Academic Staff (HPAS) is handled by the Staffing Team. A new starter pack is available for all HPAS. This contains information on statutory requirements (e.g. tax and right to work) and copies of Payroll forms and leaflets with more detailed information. Curriculum Vitae All new HPAS must meet the appropriate Dean. They are required to submit a CV to the Staffing Team before the issue of the first contract. The Dean must have an up-to-date copy throughout the period that HPAS are employed by the University of the Arts London. Administration of AL/VP (Hourly Paid Lecturer) Contracts Contracts should be issued prior to the commencement of teaching. Course Leaders/ Programme Directors (CL/PD) are responsible for requesting contracts to be issued. HPAS expecting a contract should always, in the first instance, liaise with their CL/PD. The following process begins once the Staffing Team has received a contract request: The Staffing Team input the contract into the HPAS database once a request is received from the CL/PD ↓ The contract is queued in the Dean’s workflow list to be authorised ↓ The Staffing Team monitor workflow lists to see which contracts have been authorised ↓ The contract is emailed to the HPAS UAL user account for acceptance ↓ Acceptance is emailed back to the Staffing Team from the UAL user account ↓ The status of the contract is changed in the HPAS database and is then paid in the next available payroll run For queries concerning pay, please contact the UAL Payroll Services Helpdesk 020 7514 8542 payrollhelp@arts.ac.uk (Please have your National Insurance Number to hand). For queries regarding pensions please contact: Julie Stewart (Administrative and Technical Staff) 020 7514 7952 j.stewart@arts.ac.uk Mavlin Patel (Academic Staff) 020 7514 8598 m.a.patel@arts.ac.uk

For queries regarding Maternity Leave please contact Martin Wright 020 7514 6215 m.wright@arts.ac.uk The Online Employee Self Service (ESS) is available to all staff. To access ESS please go to https://ess.arts.ac.uk where you can: • • • • •

View and/or update your personal data. Claim your expenses incurred Identify and book a learning activity Book your annual leave View your payslip

HPA Staff Development For some staff development events HPAS will be paid an hourly rate for attending. They will be paid either half hours or full hours depending on whether the event is optional or obligatory respectively. The Staff Development Co-ordinator, on ext.7729, can give advice on which staff development activities HPAS can be paid for, in full or in part.

27. Observation of Teaching If you are a member of the teaching staff at the College, your teaching will be observed. This may be as part of your probationary period, an initiative on the part of your line manager, or as part of a quality assessment exercise carried out by an external body (for example, an OFSTED Inspection). These formal observations are concerned with quality control. In the case of a probationary teacher they are designed to ensure that he or she is achieving a basic level of competence and to identify where support might be needed. In the case of external bodies, observations are part of the process by which the quality of teaching in the College is assessed and graded. The purpose of observation of teaching is to enable the individual lecturer to identify strengths and weaknesses in their professional competence and to identify staff development needs at an individual level. Developmental observations are carried out by a trained observer and staff get expert advice on their teaching and developmental needs. Course teams are encouraged to embed informal peer observation in their own teaching practices to provide an opportunity for staff to discuss topics and issues and become familiar with the process. As a part of the implementation of the Universityâ&#x20AC;&#x2122;s Strategy for Student Learning, the College sets out annual targets for the observation of teaching and all teaching staff are required to participate in the regular cycle of observation. As a minimum, staff should be observed, and a record of this observation made, at least every three years, if they are new to the course or College. Staff who have never been observed should ensure that this takes place as a matter of priority The College is committed to supporting staff in the development of their skills as professional teachers and staff development sessions on key issues of teaching and learning, assessments and curriculum development, as well as more specialised topics, are held regularly. Please contact the Associate Dean of Learning &Teaching, Dr Alison James, (ext. 2052) for more information on teaching observations.

28. Glossary of Acronyms ADAG

Academic Development Approval Group

ADEPTT

Art and Design: Enabling Part Time Tutors

Associate Lecturer

AP(E)L

Accreditation of Prior and Experiential Learning

CAC

College Academic Committee

(C)EG

(College) Executive Group

Course Leader

CLTAD

Centre for Learning and Teaching in Art and Design

CMT

Corporate Management Team

CoVE

Centre of Vocational Excellence

CPD

Continuing Professional Development

CRM

Customer Relationship Management

EG FdA

Executive Group

FOI

Freedom of Information

FST

Finance, Staffing and Timetabling

FTE

Full Time Equivalent

HEFCE

Higher Education Funding Council England

HEA

Higher Education Academy

HEI

Higher Education Institution

HESA

Higher Education Statistics Agency

HPL

Hourly Paid Lecturer

Foundation Degree Award

LCF

London College of Fashion

LOCN

London Open College Network Principal Lecturer

LTS

Learning Technology Support

Programme Director

PRA

Planning, Review and Appraisal

Quality Assurance

QAA

Quality Assurance Agency

RAE

Research Assessment Exercise

SDT

School of Design and Technology

SEDA

Staff and Educational Development Association

Senior Lecturer

SMC

School of Media and Communication

SMS

School of Management and Science

SMT

Senior Management Team

SSR

Staff Student Ratio

SST

Senior Staff Team

TRIP

The Recruitment Improvement Process

UCAS

University and Colleges Admission Service

UEB

University Executive Board

USB

University Strategy Board

Visiting Practitioner

VSC

Validation Sub-Committee