View most recent class listings and register online at www.learnatnorth.org or call 206.934.3705.
PROFESSIONAL Instructor-Facilitated Certificates • Certificate in Business Writing • Certificate in Basic Game Design • Certificate in Customer Service • Certificate in Data Analysis • Certificate in Project Management • Certificate in Online Teaching
Leadership & Management: Decision-Making Every day, leaders must make decisions. Expand your decisionmaking skills by identifying problem-solving styles. Find creative solutions in decision-making and build the ability to search for and find facts that relate to the situation and put them together in ways that work. Learn to tap into the knowledge of others to help expand available options. This workshop will give you better problem-solving steps and tools to make decisions. 19474 10/13/2021 - 10/13/2021 1:00 - 4:00PM 1 ses W Johnson Online; Zoom $89
Leadership & Management: Dealing with Difficult People Get the tools needed to handle all types of workplace behavior problems brought about by whiners, time wasters, intruders and gossips. In this workshop, you’ll learn effective techniques and coping strategies to deal with a variety of troublesome people and situations. 19475 10/20/2021 - 10/20/2021 1:00 - 4:00PM 1 ses W Johnson Online; Zoom $89
Leadership & Management: Team Leadership
I was very impressed with the amount of valuable information I received in this course. Mr. Coffey is incredibly knowledgeable and the right person to teach this course. Having explored a couple of my own, small attempts at running businesses over the years, I was surprised at how much information I lacked—and was oblivious to—prior to taking this class. Please continue to offer this course for others to benefit. – Greg on Essentials for Starting a Small Business with Michael Coffey
Small Business Essentials for Starting a Small Business Thinking of starting a small business? Get an overview of the startup process beginning with common characteristics and attitudes of successful small business owners. Explore major planning areas as a way to reduce risk in your venture. From marketing, finance, operations and writing a business plan, we’ll focus on practical steps, not only to determine the feasibility of your idea, but to set you up for future success. Explore ideas for getting customers in the door, working out your operations and procedures in advance for a flawless opening and some key financial ideas necessary during the startup phase and in ongoing operation. Leave class with numerous resources to help you fill any skill or knowledge gaps you may have discovered along the way and build upon what you have learned. Each Wednesday, you’ll receive an email with links to the week’s lessons and activities which you can do at your own pace. Discussions with classmates will take place on Slack, an online chat/message site. For students who prefer interacting through live video rather than text, a casual and optional weekly video conference is offered Wednesdays at 6:30 p.m. 19675 10/20/2021 - 11/17/2021 6:30 - 7:30PM 5 ses W Coffey Online; Other $245
PROFESSIONAL
Team leaders must account for the special and unique circumstance of working in a team where responsibility, accountability, communication and leadership are shared. Know the benefits and challenges as well as key sources of motivation of empowered teams. Learn approaches for managing conflict in teams. 19476 10/27/2021 - 10/27/2021 1:00 - 4:00PM 1 ses W Johnson Online; Zoom $89
conted.northseattle.edu/online-learning/ lern-ugotclass
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