HTDNET, LLC

TECHNOLOGY

HTDNET, LLC Matt Demaree

Matthew Demaree learned about computers from his father and older brother before taking over the reins and becoming mostly self-taught. At the age of 14 in 1994, he started his business, “Hypertext Design Network.” Initially, he focused on web page design before enlisting in the United States Army in 1999 to serve with the US Army Ranger Regiment in Savannah, Georgia, as well as with the Calvary in Texas. After being honorably discharged in 2003, he jumped back into his business and added many more services to his business. He was subsequently recalled to serve in Iraq from 2005 to 2007, but was still able to serve his customers during down time via the internet. Demaree continues to serve his community by being a volunteer with the New Baltimore Volunteer Fire Company and assisting other non-profits. Now known as HTDNET, a full service technology company and VoIP telephone service provider, its mission is “Focus on your business, we have your technology.” Demaree wants small businesses to have the same advantages as large businesses have in regards to technology and services. “I do not want my customers to have long down times because I know how that impacts their business,” Demaree said. Demaree and his team serve the role as “Help Desk” technicians and are available 24 hours per day, seven days a week, but that is not all his company does. HTDNET also is a telephone company for VolP phone solutions, complete with mobile apps, music on hold, call routing, and auto attendants among some of the features. His services also include PC/Mac repair; Printing Marketing, Wired and Wireless Networking, Web Design/Hosting, and even Cellular Internet Access. His company is also able to assist with graphics design. HTDNET has become a single source of technology solutions for the customers they serve. This allows their customers to focus on what’s important while HTDNET has full responsibility toward all the tech that drives their business. No more having a list of companies and contacts to call for various business needs.

Demarree stressed that it is very important for companies have safe access to their computer information at all times. He assists them with onsite and if needed off site backing up of their information so that they do not experience interruptions in the flow of their business. Most of his business is from personal references from his customers. It is very important to Demaree that he keeps up with all the changes that happen so quickly in the internet and hardware arena. He believes that when his customers are successful his company will also be successful. His vision is to think out of the box when solving problems. HTDNET is located in Catlett, but Demaree works with companies in Culpeper, Fauquier and Prince William, as well as clients nationwide. His company monitors how satisfied businesses are with his service by listening to their feedback, reading reviews, personal interactions with his customers and staff and following the referrals he receives. Demaree stated eventually he would like to have a store front office in the Vint Hill community.