Gifts Today May/June 2023

Publisher Mark Horsnell markh@lemapublishing.co.uk

Editor Clare Turner Clare@lemapublishing.co.uk

Layout/Design

Rick Vickers rick@lemapublishing.co.uk

Managing Director

Mark Naish mark@lemapublishing.co.uk

Production Director Paul Naish paul@lemapublishing.co.uk

Chairman Malcolm Naish malcolm@lemapublishing.co.uk

Regulars

5 Message from the Editor

6 News

18 Retailers’ Panel: Three independent retailers introduce their businesses and share their trading experiences and tips

25 Coffee Break: Peter Burks, chief executive officer of the Garden Centre Association (GCA), explains why it’s important for garden centre retailers to stock products other than plants

32 Trade Talk: Suppliers share their current best sellers, predictions for summer sizzlers, and some exciting plans for their brands

Columnists

24 Helen Cottrill, founder of consultancy The Cabin at No. 1

40 Lee Eiseman, executive director of the Pantone Color Institute

46 Anna Berry, director and co-founder of Retail100 Consulting

49 Bryony Taylor-Edwards, head of brand and gift, home, food, and toy buyer at Yarnton Home and Garden in Oxfordshire

50 Greg Rose, co-owner of Maybugs gift shop chain in East Sussex

51 Andrew Goodacre, CEO of Bira (British Independent Retailers Association)

Cover Story

10 After celebrating several accolades in the 2023 Stationery Matters Awards, Exacompta Clairefontaine UK marketing manager Lawrence Savage explains why innovative and contemporary designs remain key to Clairefontaine’s success

Fair Focus

8

39

22

31

Product

47

Message from the Editor

www.giftstoday.media

LinkedIn: @giftstoday

Twitter: @giftstodaymag

Instagram: @giftstodaymedia

Summer is right around the corner, which means it’s time to start planning for the next buying season. So get your diary ready and turn to our previews of four key upcoming trade exhibitions: The Exclusively Show, Glee, Home & Gift Buyers’ Festival, and Autumn Fair.

We’re also heading into the summer wedding season and, to get you in the mood, we’ve compiled a selection of gifts for soonto-be brides and grooms. According to the UK Wedding Report 2023 (from wedding planning site www.bridebook.com), after a few challenging years with Covid, couples marrying in 2022 were finally ready to partyand weddings are still big business. The average cost of a wedding was up 16% year-on-year to £19,184 and the average wedding reception hosted 88 guests - that adds up to a lot of presents!

Surprisingly, the most popular dates to get married this year are Saturdays in August and September. So just as the betrothed need to prep themselves for the big day, it makes sense to ensure your wedding (and anniversary) sections are well-stocked into autumn.

As for the ‘let’s tie the knot’ moment, the most popular days to get engaged are the winter holidays, particularly Christmas Day, Christmas Eve, and New Year’s Eve. Valentine’s Day and Leap Year are also favoured occasions.

The Report predicts that for 2023 and beyond, ‘today’s Gen Z couples (born after 1996) are all about modernising traditions and rewriting the rules for dating, proposing and getting married, so we expect to see increasingly more personal and non-traditional wedding elements to truly reflect the individual couple’s unique priorities and interests’.

Our regular columnist Anna Berry, director and co-founder of Retail100 Consulting, concurs with this view. Couples are requesting quirky, more individual gifts that are ‘desired’

rather than ‘required’, she says. Turn to page 46 to read more of her insights.

This issue also includes a special guest diarist: Greg Rose, managing director and coowner of the three-strong gift chain Maybugs in East Sussex. When he wrote his diary, he was looking forward to attending two award ceremonies in which Maybugs was in the running to scoop accolades.

As we went to press, we heard that Greg was celebrating after achieving a double win! Maybugs took top honours in the High Street Hero category of the Small Awards, organised by Small Business Britain, and triumphed in the Best Retailer Initiative category of The Greats Gift Retailer Awards, for its Supporting Independents This Christmas campaign. Our hearty congratulations go to Greg, his co-owner John Dale, and the Maybugs team.

We know you love reading about the experiences of other retailers, so we’re proud to say that we have interviewed half a dozen very different independent businesses for this issue, from a stationer and a farm shop to a contemporary gift store. Two of the six indies are relatively new - Snoop in Shrewsbury opened on Good Friday, while Fern & Ivy in Cirencester made its debut in 2021 - and the owners have shared some refreshing perspectives on our industry.

Finally, don’t miss our Trade Talk section, in which leading suppliers divulge their current best sellers, predictions for summer sizzlers, and exciting plans for their brands.

We are always keen to hear from readers who would like to take part in our features and interviews. You can email me at clare@lemapublishing.co.uk or connect with me on LinkedIn. I look forward to hearing from you!

Clare Turner, Editor clare@lemapublishing.co.uk

NEWS

PHOTO: The Giftware Association

Pens, by IF

Gift of All Time:

Bottled Baking Co. Baking Mixes in a Bottle, by The Bottled Baking Co

Thoughts of a chief executive

The 2023 winners of the Gift Of The Year Awards were announced on May 11 at a prestigious awards ceremony in central London.

The Royal Lancaster Hotel hosted the black-tie ceremony which saw retailers, suppliers and industry experts gather together to celebrate the year’s best gifts.

Winners were crowned across 20 categories which showcase a cross-section of the industry’s most innovative and creative products, with the totally unique and highly practical Fabulously Flat Paper Pens from IF winning the coveted Judges’ Choice Award as well as the cards, wraps & stationery category, and The Bottled Baking Co.’s Baking Mixes In a Bottle (which are handmade in Yorkshire) winning the sought-after My Gift Of All Time accolade.

The categories encompass all aspects of the world of gifting from beauty, bath & spa, food & drink, and ethical & sustainable gifts, to novelty, tech & gadgets - and this diverse selection is reflected by the judging panel of passionate industry leaders and experts including retailers, buyers, industry press, bloggers, vloggers and influencers.

Now in its 43rd year, the awards programme recognises the gifting industry’s most sensational new products. Attracting a growing number of entries each year, the awards are completely inclusive, inviting both small and global businesses to enter.

The competition gives a unique platform to all entrants, elevating businesses through exposure at trade shows (including Spring Fair which hosted the 2023 judging),

The Gift Of The Year Awards are vital for the health and prosperity of the gifting industry, not only providing a platform for small and global businesses launching new products but also acting as an opportunity for those who attend to network and connect.

The Awards are a fantastic celebration of the imagination, innovation and talent of our industry, and I’m excited to watch the journey to come for all our finalists and winners.

For full details of the Gift Of The Year Awards winners and how to enter the 2024 awards, visit

www.giftoftheyear.co.uk

Call: 0121 236 2657

Email : sarah.ward@ga-uk.org

Visit : www.ga-uk.org

The 2023 winners are:

Beauty, Bath & Spa: BrambleWood

Handmade Soaps BrambleWood Soap Co.

Branded Gift: Build Your Own - Wallace & Gromit Rocket, Build Your Own Kits

Cards, Wraps & Stationery: Fabulously Flat Paper Pens, IF

Children’s, Educational & Pre-School: Make Your Own Dinosaur Timeline & World Map, Clockwork Soldier

Commemorative, Collectable & Charitable: Corgi Toys James Bond’s Aston Martin DB5, Blue14 D2C

Contemporary Gift: Brick Compatible Letters, Made Happy Gifts

Design & Craft: County Map Art Prints, AVMS Art

Ethical & Sustainable Gift: Love Coco Coconut Bowls, Love Coco

Fashion Accessories & Jewellery: Recycled Polycarbonate Sunglasses, Peace of Mind .925

Festive & Occasions: Festive Gingerbread Cat Playhouse, Puckator

Food & Drink: Steak & Chips Gift Sets, Ross & Ross Gifts

Games: Sounds Fishy, Big Potato Games

Home & Garden: Solar Powered Light Up Terrarium, Gift Republic

Home Fragrance: Pick and Mix Soya Wax Melts, Freckleface

International: BosilunLife Trendy Breakfast Mugs Gift Set, AllGoodThings

Kitchen & Dining: Personalised Glass Chopping Boards, Dinky Artist

My Gift of All Time: The Bottled Baking Co. Baking Mixes in a Bottle, The Bottled Baking Co.

Novelty, Tech & Gadgets: Leaf Cleaning Tongs for Kikkerland, WITH Creative

Under £15: The ‘How to Become’ Series, Recent Toys

The Giftware Association’s chief executive Sarah Ward reflects on the winners of the trade body’s Gift of the Year 2023 Awards

‘

‘

Sarah Ward

websites, brochures, and social channels. In addition, being crowned a category winner grants industry-wide recognition, and previous entrants have seen a huge boost to their sales, with the prized products often going on to become best sellers, particularly in the lead-up to Christmas.

Judges’ Choice: Fabulously Flat Paper

My

The

Under £15: The ‘How to Become’ Series, by Recent Toys

Get inspired at the Autumn Fair

Gifts Today spoke to Nicola Meadows, divisional managing director at Hyve Group, to discover everything you need to know about the next Autumn Fair

There have been some big changes for Autumn Fair - can you tell us more?

Yes, we’ll be bringing you a show like never before with the launch of Connect @ Autumn Fair: retail’s largest meetings programme ever.

Offering a new way to shop the show, it will help buyers find the right brands their customers will love, and help Autumn Fair exhibitors create leads, orders and opportunities in an incredibly efficient and effective way, by fuelling thousands of pre-arranged buying meetings and valuable networking opportunities before the show even opens.

Designed to be the most efficient pre-show planning tool, it’s never been easier for buyers to find what they are looking for. Buyers will have access to detailed information on all exhibitors before the show opens, with the ability to search and filter them by the criteria that is most important to their businesses. This includes searching by product type, sustainability accreditation, minimum order value, carriage-paid, and much more.

All meetings take place during the show on exhibitors’ stands, so buyers can view, touch, and ask questions in person, providing the perfect opportunity to launch new products. By managing their time efficiently and prioritising important meetings, buyers will have more time to shop the show for unexpected new product finds, trends, and inspiration.

Plus, the new programme is completely free for buyers to use, and there is no minimum meeting requirement.

What can visitors expect from the Gift destination at this year’s show?

The Gift destination offers everything you want to gift and be gifted with. You’ll find best sellers from contemporary designs to unique, personalised and licensed gifts; sought-after beauty and wellbeing products; the most creative, fun and colourful greeting cards, wrapping papers, stationery and paper decorations; as well as the finest, most magical children’s toys, gifts and gadgets.

Many of retail’s most-loved brands will be presenting their newest collections including Lesser & Pavey, Sass & Belle, Kikkerland, Joe Davies, Powell Craft, Langs, Chalk UK, Bomb Cosmetics, Fizz Creations, Abysse Corp, East of India, Gift Republic, The Art File, Paper Salad, Emotional Rescue, The Little Dog Laughed, Cardology, The Seed Card Company, Five Dollar Shake, Upper Canada UK, The English Soap Company, Heathcote & Ivory, Sevin, TY, Keel Toys, and Inside Out Toys.

Returning to the show are Locomocean, Bubblegum Stuff, La De Da Living, and The Eclectic Lifestyle Company with a host of home fragrance and giftware brands including CHPO, WXY, Denik, Shoe Shame, and Zestt.

We will also welcome some exciting new brands and designers including Moult England with its collection of cashmere, wool and Alpaca scarves, throws and socks; and luxury hand-crafted scented candles from Birmingham-based Candles Bloom - this is its first time at a trade show. Also look out for Zoe Lan, luxury lifestyle brand Burton Blake, and licensed gifts from Grupo Erik.

What else should visitors plan into their schedule?

Autumn Fair will have an exciting new line-up of live content available across three stages: the Inspiring Retail Stage, Moda Catwalk, and Source Home & Gift. The Inspiring Retail Stage and Moda Stage return with insightful discussions covering the latest trends, sustainability, wellbeing, and the future of retail. The Moda Catwalk will kick off the new season in style bringing the latest clothing, footwear, accessories and jewellery trends to life. Visitors can also make a beeline for the New Products Showcase for a curated edit of this season’s must-have best sellers.

Anything else you’d like to add?

We look forward to welcoming you to Autumn Fair in September and helping you discover your next best sellers.

What: Autumn Fair

Where: NEC Birmingham

When: September 3-September 6

Register: www.af23-registration.personatech.com

Award-winning stationery

Innovative and contemporary designs remain key to Clairefontaine’s success

Since 1858, Clairefontaine has created extraordinary premium stationery with exceptional paper quality. With strong aesthetics and innovative manufacturing processes, combined with the rich tradition of producing paper products, it is one of the few manufacturers across the world to still use its own paper mills.

With several industry events and new product launches taking place over the past few months, it’s been a busy start to the year for Norfolk-based ExaClair Limited, which is the UK subsidiary of Exacompta Clairefontaine group.

However, the team were left celebrating following a successful appearance at the 2023 Stationery Matters Awards, which were held at the Business Design Centre in Islington, as part of the recent London Stationery Show.

Licensed Product of the Year

After withstanding stiff competition within its category, Clairefontaine’s Inkebana notebook collection was named as Licensed Product of the Year. Created by Parisian designer Sophie Griotto, these notebooks are part of a wider selection of stationery accessories that combines the concepts of Ikebana, which is the traditional Japanese art

of arranging floral compositions, with the artistic flair discovered through ink. Sophie brings her imagery to life by mixing shades of blue ink with aspects of yellow that are integrated as a contrast within these designs. As with all notebooks and journals from the collections range, these products feature the PEFC-certified 90gsm brushed vellum Clairefontaine paper that is loved by pen fans globally.

Diary, Organiser or Calendar of the Year

The new Mini Planner from the Evanescence collection was highlighted within the finalists for

“We are delighted to have had so many nominations, and to be announced as winners against some hotly contested categories is fabulous!”

Lawrence Savage Exacompta Clairefontaine UK Marketing Manager

L-r: Chantelle White, Head of Sales of Ocean Media, which organises the London Stationery Show and the 2023 Stationery Matters Awards; Tony Foice-Beard, Exacompta Clairefontaine UK Sales Manager; Lawrence Savage, Exacompta Clairefontaine UK Marketing Manager; Alex Butler, Ocean Media Event Manager; and Anna-Marie DeSouza, Ocean Media Event Organiser

the popular Diary, Organiser or Calendar of the Year award. Featuring a handy ‘to do’ tick box list, a grid for bullet journalling and a separately shaded area for doodling and sketching, the item illustrates the designs of French artist Edith Duprez-Chenu, drawing inspiration from her experiences working with fashion designers John Galliano and Christian Dior.

Writing Instrument of the Year

Perfect for any aspiring calligraphy enthusiasts, the new Jacques Herbin Kenzo Takada gift set was shortlisted within the Writing Instrument of the Year category. Featuring the stylish designs of the Kenzo Takada license, the set features a Jacques Herbin glass pen, a 10ml Kenzo Takada Shogun ink bottle, and a calligraphy pad, which contains 52 sheets of varying paper weights and colour.

Expanding upon the previously launched Kenzo K3 range, which incorporates a bronze silkscreen printing with matt lamination effect, it combines beautifully with the luxurious twilight-coloured ink that merges with fine red and gold glitter elements. The resulting hue is evocative of certain armours from the Shogun era, for which Kenzo held a fine appreciation.

Notebook or Journal of the Year

Another bestselling premium brand that is part of the Clairefontaine family is Rhodia, which has grown a cult-like following across many continents for almost 90 years. Full of timeless character with a simple and distinctively refined style, Rhodia has been a proven favourite of writers, designers, and artists since its establishment by the river Rhône in southeastern France in 1934. More than just a flagship brand for stationers and boutique gift stores, it is an iconic brand that is sold worldwide.

The importance of mental health and wellbeing has been at the forefront of people’s minds during recent times and journalling is known to have great

therapeutic qualities. The latest selection of Rhodia Goalbook journals encompasses numerous striking metallic colours that are aligned to in vogue colour trends. Incorporated within the Italian leatherette covers, the new colours include a stylish gold, bronze, copper and titanium, as well as a classic white, reflecting a luxurious sophistication.

Shortlisted within the Notebook or Journal of the Year category, these additions feature an orange elastic closure, expanding inner pocket, a pen loop and two ribbon bookmarks.

Social Stationery Product of the Year

With the uptake in people having the desire to send personalised communications to friends and loved ones gathering momentum, the newly released selection of Eucalyptus correspondence boxes from Clairefontine’s Pollen brand offers a natural choice for those seeking a touch of luxury. Featuring an attractive floral motif that depicts the calming colours of eucalyptus foliage, they were showcased for the Social Stationery Product of the Year award.

Following the award celebrations, Lawrence Savage, UK Marketing Manager for the group, said: “We are delighted to have had so many nominations, and to be announced as winners against some hotly contested categories is fabulous! The group’s focus on innovative product development has enabled us to continue launching sustainable items that transcend the requirements of the consumer.”

He added: “One of the benefits of having our own paper mills is that it enables us to offer fast lead-times compared to many Far Eastern based suppliers, as well as ensuring high quality standards across our portfolio of over 25,000 products. With a trade only policy, not only are we able to maintain low minimum orders to our customers, but an extensive range of in-store POS and online marketing collateral allows us to offer a comprehensive support package, which also includes assistance with organising special occasions and demonstration events.”

Looking ahead

With an eye on the second half of 2023, Rhodia is further expanding its range with the introduction of the stunning Orange Botanique collection, which features a mix of notebooks and desktop accessories with contemporary floral and fabric textured designs.

In addition, in the run-up to Christmas, Clairefontaine will be releasing a selection of new paper crafting and educational toys and puzzle products across its popular Décopatch and Avenue Mandarine brands.

Registration for Home & Gift is now open!

The industry’s beloved buying event will be gracing the heart of Harrogate once again this summer, with four jam-packed days of networking opportunities and thousands of new products to discover

Taking over the Harrogate Convention Centre and grounds of the DoubleTree by Hilton Majestic Hotel, this year’s edition of Home & Gift seeks to transport visitors back to the Summer of Love as it taps into the ‘Modern Psychedelic’ trend forecast by show partner The Better Trends Company.

Fuelled by an ever-growing desire amongst consumers to relive the joys of days gone by and embrace more retro elements within their style, attendees will be immersed in bold vibrant colours and timeless prints inspired by the 1960s throughout the show.

Spanning five halls and three Design Points, visitors will be able to explore everything from gifts and homeware to culinary infusions and statement accessories. An array of one-of-a-kind artisan products will also be showcased in the new Craft section, where buyers will be able to explore handmade and bespoke pieces and meet the designer-makers behind them.

Renowned for its stunning summer setting, a diverse range of brands from across the UK and beyond, and perfect timing ahead of the industry’s busiest buying season, Home & Gift presents the ideal opportunity to get a head start on your A/W offering to stay ahead of the competition and curate a one-of-a-kind edit.

With more than 500 brands joining this edition (of which 25% will be exhibiting for the first time), buyers will be spoiled for choice by the exhibition’s selection of products from across the lifestyle spectrum.

More than your average trade show, Home & Gift is a place where people come together to share ideas, make new connections, and build relationships that last beyond the event. The show’s organisers have worked hard to create an environment that fosters genuine interaction and networking.

What: Home & Gift Buyers’ Festival

Where: Harrogate, North Yorkshire

When: July 16-19

With a wealth of social events to choose from, including Sundowners on Sunday, and G&Ts on the lawn, along with the Summer Party, you’ll have plenty of opportunities to relax, unwind, and enjoy the beautiful surroundings of Harrogate.

Visit: https://homeandgift.co.uk/

Adorable accessories Alexander Thurlow

With summer on the horizon, Alexander Thurlow wants to hold onto this new season as long as possible. Allow your customers to capture these memories with Primroses that embellish a perfect summer’s day. The company’s new pieces include a smaller primrose pendant as well as gorgeous drop earrings that are sure to complete any outfit. These adorable accessories add to a collection of favourites including the much-loved bluebell and lily of the valley lines, that prove popular all year round. What’s more, Alexander Thurlow has you covered with summer scarves too - and the vibrant floral designs are the perfect eye-catcher for your shop. Don’t miss out on this!

Stand: DP1-D70

Call: 020 8766 6466

Email: sales@alexanderthurlow.com

Visit: www.alexanderthurlow.com

Enjoy the renaissance of incense Heaven Scent

Incense has grown in popularity - particularly over the past few years. Successive lockdowns and working from home has meant people have looked to change the ambience or mood of a room simply and quickly by using Incense.

Heaven Scent’s incense is made out of bamboo sticks and wooden material which are then hand-dipped in ethically sourced essential oils or high quality fragrance oils.

The company sells its incense in a number of different ways, from packets of 10 pieces, glass test tubes, or bundles of 100 loose. Each option is available with your own label on.

Stand: A35

Call: 01225 868788

Email: contact@heavenscent.co.uk

Visit: www.heavenscent.co.uk

Sweet messages Joe Davies

The Thoughtful Words collection from Joe Davies is a selection of ceramic sentiment gifts - and is one of the company’s best-selling lines. To make the most of its success, the company has launched a spin-off range of heart and butterfly-shaped plaques with sweet messages for friends, family and female relations. With exquisite detail in gold and black on a classic cream colour, they make perfect gifts.

Ordering from Joe Davies couldn’t be easier with its signature ‘little and often’ ordering system, and low minimum order value of just £100 for free nationwide delivery. You can be assured that a warm welcome awaits visitors - both old and newto the supplier’s stand.

Stand: B66

Call: 0161 975 6300

Email: sales@joedavies.co.uk

Visit: www.joedavies.co.uk

Colour and style Miss Milly

This year the British brand Miss Milly is launching its biggest ever collection of new jewellery and scarves in a fresh Autumn/Winter palette. Green is still big on the scene in all its shades from lime to teal, accompanied by mustards and oranges, mid-blues, and a smattering of pinks from baby to fuchsia. It’s definitely not your traditional jewel colour offering, but purple and red will still make their seasonal appearance. Look out for bold new styles in jewellery, striking scarf patterns, some fun magnetic brooches, and a whole host of keyrings with both restocked favourites and great new colours and designs.

Miss Milly brings colour and style to your store at affordable prices. Try the brand out now with a low £100 minimum order and no MOQs.

Stand: DP3-8

Call: 01905 622509

Email: hello@missmilly.co.uk

Visit: www.missmilly.co.uk

Vibrant assortment Designworks Collective

Designworks Collective is a vibrant assortment of consumer brands comprised of Paddywax, The Candle Bar, Firefly Candle Co., Designworks Ink, Olivina Men, Gentlemen’s Hardware, and Stay Golden. Designed in Bath and Nashville, USA, its design-led gifts cover every important category from candles and home fragrance, home décor and barware, through to stationery, puzzles and games, and men’s gifts.

Paddywax candles always make a great sustainable choice for gifts that will live on in the home long after burning. The matte speckled ceramic vessels of Folia are in two sizes (141g/35 hour and 326g/80 hour burn time) and six complementary fragrances that can be mixed and matched.

The Designworks Ink brand’s new lines include an extended range of guided mini Gratitude Journals and a fun new collection of metal bookmarks and page tabs. These sturdy placeholders are made of stainless steel with a coated gold finish and are beautiful gifts for book lovers.

Stand: DP1-B15

Call: 01225 931322

Email: sales.uk@designworkscollective.co.uk

Visit: trade.designworkscollective.co.uk

New designs, same comforting warmth The Wheat Bag Company

The Wheat Bag Company is a UK-based company that specialises in creating highquality handmade Wheat Bags, home accessories, and gifts. Its Wheat Bags are filled with 100% cleaned English wheat, and you can choose to add optional lavender buds to enhance relaxation. The lavender wheat bags are heavenly scented and perfect for soothing aching muscles and neck pain when heated in the microwave.

In addition to lavender fragranced and unfragranced Wheat Bags, the firm offers other products including door stops, lavender sachets, and accessory pouches. These are available in various designs and fabrics, ranging from Bumblebees to Garden Ferns and 100% Cotton to Luxury Velvet.

Excitingly, the supplier has recently released a range of Luxury Tapestry Door Stops and Draught Excluders in contemporary designs including Alpacas, Elephants and Dragonflies, which have received excellent feedback from customers.

The Wheat Bag Company says it prides itself on ‘exceptional craftsmanship, high-quality British wheat, and quality fabrics. These features make our products stand out from other mass-produced wheat bags, accessories and homeware items’.

Stand: DP3-1

Call: 01747 480499

Email: sales@thewheatbagcompany.co.uk

Visit: www.thewheatbagcompany.co.uk

RETAILERS’ PANEL

Three very different independent retailers introduce their businesses and share their trading experiences and tips

Sandra Jervis Owner Creative Cove Lampeter

West Wales

I’ve been in retail most of my life, from school, university and beyond. I’ve been through a bit of management training and have always progressed wherever I am. But I certainly never intended to have a shop of my own - I planned to become a teacher! A chance conversation with my friend who had set the shop up herself and was selling it enabled me to take this path. I’ve always been good at retail so I knew that if I took it on, I’d make it work.

Creative Cove is in the rural town of Lampeter in West Wales. I feel incredibly lucky that I have the most wonderful shop and live in the most beautiful place. It was launched in 2006 by my talented friend who could see there was a need for a stationery and craft shop in Lampeter, and I took over in January 2018 - meaning I had two years of getting my head around trading before the world changed with Covid! For an independent shop, it’s deceptively big: we have room to cater for stationery, greeting cards, gifts, and arts & crafts.

I’d describe the range as eclectic. I like to think that there’s literally something for everyone within these walls. Stationery and greeting cards are my largest category. We then go into arts & crafts, children’s toys and gamesand the newest addition is our gift section.

I have about 70 suppliers in total and I still see reps: it’s always exciting to see new products and hear what they have to say. However, for me, it’s all about the trade shows… being able to see all the lovely products alongside

What’s on your counter?

You mean, apart from the pile of invoices, and the diary (with notes from my mum who works part-time in the shop), that I never look at?! A cup of tea (likely to be cold), Legami Erasable pens, and a Toasted Crumpet mini card spinner

one another, in the flesh - comparing them, feeling them, and talking about them to exhibitors and fellow retailers. Nothing can beat that. My favourites are Top Drawer, Spring Fair and London Stationery Show.

For me to select a product or company, it needs to be special. I’ve taken the shop away from the more functional side and focused on the pretty and gift side. This is because there’s been a real move away from the products that people buy simply because they feel they have to have them. Now, people don’t want to part with their money if they don’t love the look and feel. So, choosing something that’s not only good quality and functional but also pretty is very important.

I want exclusivity as well. What’s the point in having a product that you love, to then walk down the street and see that someone else is selling it too? It makes no sense. There are so many companies out there, so exclusivity shouldn’t be a problem. I move away from companies that don’t want to work with me and build their brand with me.

How has trading been for me? Honestly? It’s been phenomenal. 2022 was my best year. It was such an amazing ride to be on. November and December weren’t the best months, but that was to be expected with all the things going on, so I was prepared. I knew 2023 would be a slow start with the costof-living hitting us, but I’m confident that with the amazing local community around me, it will just be a bumpy ride and we’ll come out the other side stronger than ever.

I’ve noticed that despite the cost-of-living crisis, we still want a bit of luxury - or to give a bit of luxury. So items such as giftware under £15 - vases, tea towels, and notebooks - are going very well. Also, gift craft kits have seen an

uplift. We want to inspire others to try something new, and a little kit works really well for that.

To promote the business, Facebook and Instagram are invaluable because they’re a chance to not only show off new products but also show people what I do, where I go, and my interests in the retail world. It gives them an opportunity to connect with me in a personable way, and I think that draws them to the shop more and more. I also have gift vouchers, which means if you don’t know what to get someone, but you know they like the shop, it’s job done. Everyone’s happy!

What’s the best and worst things about working in retail? Let’s start with the worst. Anyone who knows me, knows I’m not the biggest Christmassy person. So, the worst is definitely the immediate packing away on Boxing Day of all the stuff you’ve slogged over for the past four months keeping topped up. It’s a good job we have the extra sales at Christmas to make it worthwhile! The best thing is when you buy something from a new supplier, and when it arrives, you sell one within minutes of putting it out. That’s the most satisfying feeling in the world.

So, what’s next? I want to soak up the trade shows and other networking events I have planned and focus on making the shop the best it can be. For example, I’m looking into expanding the Welsh language gifts in my shop. I have a great selection of Welsh greeting cards so I think they could go well with them.

Top 5 Best Sellers

1 Toasted Crumpet soaps

2 Flame Tree notebooks

3 Legami Erasable pens

4 West Design Simply Make craft kits

My advice to someone starting out is to go to trade shows, speak to people, and make friends. Retail can be lonely, especially as an independent. You can easily start off thinking that everyone is your competitor. But it doesn’t have to be that way. I would literally have been on my own if I hadn’t been put in touch with other fellow stationers. We’re from all ends of the country and would never compete for custom, so we can swap wins and fails, and commiserate and hold each other’s hands - which right now is really important!

5 Penguin Ink cards

“I’ve taken the shop away from the more functional side and focused on the pretty and gift side”

Sarah Halsall Owner

Bluebird’s Nest in Chapel-en-le-Frith, Derbyshire & Hand Picked by Henrietta in Poynton, Cheshire

I’ve always been in the gift & greeting cards industry, from my Saturday job at the age of 13 (my boss was great and took me to my first Spring Fair) to training as a florist. Then for a short time I owned my own florist, before becoming a mum.

Following time out caring for our eldest son who had cerebral palsy until he passed away, I returned to a gift shop/florist manager position where I continued to work part-time while my two other sons were at nursery. When my youngest started school, plans were hatched to open Hand Picked by Henrietta.

I launched in 2012 in the heart of the Peak District at Chapel-en-le-Frith in Derbyshire. Five years later, I opened my second shop, at Poynton in Cheshire. I live in the middle of both. The space in both shops is split 50/50 between cards and gifts. The Chapel-en-le-Frith branch has been rebranded and is now called Bluebird’s Nest - a link to our love of great British publishers, designers and all things local. The Poynton branch is named Henrietta after our beloved Hippo logo, drawn by our designer from a picture of a friend’s favourite cuddly toy.

We’re a greeting cards specialist but gifts help us increase shoppers’ average spend. We love UK-made items but are price-conscious, so we have a mixture of items that all offer great value.

Our key gift suppliers include Jellycat, Wild Olive, East of India, Joma

What’s on your counter?

A Joma Jewellery bracelet spinner in the Chapel-enle-Frith branch and a Life Charms bracelet spinner in the Poynton branch. They are great till point gifts because there’s a sentiment for every occasion

Jewellery, POM, Widdop & Co., and Joe Davies, while our greeting cards come from Second Nature, Pigment, Katie Pythian Design, Rachel Ellen Designs, and Paper Salad. The newest publisher to join our collection is Lovely Paper Stuff.

When sourcing products, we always visit Home & Gift, and Spring Fair and Autumn Fair. We seem to be seeing less reps. We look at the trade press, websites and social media too. We have some really longstanding relationships with suppliers, many of whom we’ve used since we opened our doors 11 years ago. There will always be trends, and we appreciate those suppliers that keep their ranges fresh.

What sets us apart from other gift shops? There are four reasons. We’re building a community - while local supermarkets are doing away with checkouts, we’re doing our best to build stronger connections. Our ‘wild buying’ - we love our unique mixture of smaller publishers (that aren’t seen in bigger stores) and well-known brands. Our customer service - our core clientele of busy mums loves our gifts wrapped-up in our bespoke bags. And finally, our attention to detail - we make customers feel valued.

Local networking has been our focus over the past year. Getting out of the shop and meeting inspirational business speakers has helped spark new ideas. This year we’re concentrating more on expanding our online sales.

Pollyanna Williams Owner

Snoop

Shrewsbury

Shropshire

I’ve worked within retail for the last 16 years (minus university), and it’s always been a lifelong dream to own my own shop since I was a little girl. You’d usually find me in my bedroom with a toy cash register and pink receipt book in hand, demanding my parents pick up a shopping basket and trawl through my possessions!

Top 5 Best Sellers

1 Florence Mytum ceramic mugs

2 Aykasa storage crates

3 Meaty Bubbles for pets

4 Maegan home fragrance

5 Wrap Magazine cards and gift wrap

Seeing first-hand how people changed their outlook on small businesses and supported them during Covid really cemented my desire to open my own store.

Snoop launched on Good Friday 2023. We’re a colourful lifestyle store situated on The Wyle Cop in Shrewsbury, which is the longest row of uninterrupted independent businesses in the UK.

When I used to shop in Shrewsbury, I struggled to find things for someone my age or younger. I’d constantly be on the internet - which is a great resource. However, as a creative person, I love to touch and see items in person. I realised it was probably not just me who felt this way, so I decided I needed to bring a great selection of indie brands to Shrewsbury’s high street.

I’ve always loved the experience of shopping and, working across many different styles of retail businesses, I’ve managed to really hone in on how I’d like my customers to feel when they shop in Snoop; the slower pace and tactile journey around the store, the serotonin boost you feel from looking at all the colour… and our free gift wrapping service and gift vouchers haven’t gone unnoticed.

With ‘fast fashion & interiors’ on the rise, I was conscious to choose brands which considered their sustainability within the market. I’m proud to say that 80% of the brands in-store are UK-based makers and artists. Inspired by Danish design, our range includes colourful homeware, jewellery, books, stationery, pet accessories and treats, beauty, crystals, home fragrance, greeting cards and gift wrap, and much more.

Top 5 Best Sellers

The worst thing about working in retail is rainy days. We don’t see as many customers then, but use the time to crack on with our never-ending job list. The best is the customers: they brighten every day. I should write a book about the crazy stories, unusual requests and bonkers moments. For instance, last summer I spent an afternoon chasing a squirrel around the shop in between apologising to customers. It was hiding in the suspended ceiling, sunbathing in the light, and completing an odd lap of the shop faster than a racehorse. I spent four hours removing roof tiles in what felt like the longest game of hide-and-seek - until the squirrel ran out of the shop of its own accord.

What advice would I give to someone starting out in gift retailing? Grit and determination are a must. Don’t get distracted by what others are doing, believe in yourself, and stick to your instincts when choosing new items.

1 Second Nature Champagne greeting cards

2 Jellycats plush toys

3 POM and Joma Jewellery dress jewellery

4 Joe Davies Equilibrium Tumblestones Collection

5 Wild Olive Artisan Candles

The pet products have been a huge hit as we didn’t have a pet store on the high street here, and with two miniature dachshunds myself, I knew we needed to make sure there was something for every family member.

My first few weeks have been a dream. It’s been really refreshing to hear the positive comments and responses to Snoop’s addition to The Wyle Cop. Local businesses and news outlets have really got behind me, which has been so kind. Word has travelled fast to the surrounding areas in Shropshire, and I smile every time someone pops in to tell me they’ve seen my pictures on Instagram, Facebook or through a friend.    We’re continuously adding new brands to the store. The joy of shopping in a small independent is how stock can change from week to week. There’s always something different to see and inspire you.

Sales agents required

Floss and Rock is a fast-growing international children’s gift and toy brand. Recently awarded the very first Kings Award for International Trade we are currently looking for outstanding salespeople to substantially grow our account base in the following regions:

Midlands/Wales/Northern England

Northern Island

ROI

Established agents (as well as individuals interested in a full-time position for the Midlands/Wales/Northern England role) should apply in writing to: Gill@flossandrock.co.uk

About Floss and Rock

Floss & Rock is an international children’s gift and toy brand based in the seaside town of Blackpool, famous for its candy ‘Floss’ and sticks of ‘Rock’. Owned and managed by husband and wife team Tim and Gill, the brand plays on traditional designs and play values avoiding ‘tech’ and ‘plastics’. All products are exclusively designed by their own in-house team and exported around the world to over 40 countries.

www.flossandrock.co.uk

future is brighter than ever”

Clare Turner talks to David Pearce, founder of Pearce’s Farm Shop & Restaurant at Buntingford in Hertfordshire

What’s your background?

Agriculture. I left school to work on the family farm at 17 and made the decision to grow an acre of strawberries for pick-your-own in 1978. The rest of my life has been dedicated to retail and my farm shop. Tell us a bit about Pearce’s Farm Shop. It was established in 1978 as a farm shed supplying the residents of Buntingford in Hertfordshire with fresh home-produced fruit and vegetables. The ethos back then was clear: offer a quality product with exceptional service, put in the maximum effort, and the business can’t fail to succeed.

Spring forward to 2023, and Pearce’s Farm

delicatessen, dried goods, confectionery and of course giftware. The intuitive and inventive ways we sell this high-quality produce is the thing that sets us apart, but I truly believe that the passion and dedication of the team is something special which flows into all we do.

Who is your typical customer?

We have a wide range, from locals to customers from Hertfordshire and beyond - and even a few celebrities. We are well situated on the A10 which gives us a good passing trade. We would class our customer base as people who enjoy quality and point of difference.

Describe your gift range.

How do you find products?

We love hunting down new ideas and ranges and always keep our eyes and ears open. We find that trade shows are a great way to do this; we find it easier to visualize something when we can see the products out on display. We recently visited Spring Fair and Top Drawer and found a new supplier, The Candle Brand, which supplies diffusers with a difference. We also look through the trade press for ideas and inspiration.

What’s your selection criteria?

Shop has grown into a sizable business with 70 employees and a 90-seater café, alongside a thriving pick-your-own field. Everything about the business has evolved - except for that firm set of steadfast beliefs formed back in 1978.

What sets you apart from other farm shops?

Since 1978, my family and the team have strived to set ourselves apart from the humdrum by developing ranges and thinking of intuitive ways to sell quality produce. The portfolio has grown from the humble potato to butchery, bakery,

Gift was an area that started off reasonably small, much like the business. The range grew quickly and is now one of the most profitable and interesting areas within the shop. What began as a couple of shelves for display has grown into a lavish bespoke marble table, towers of usable crates, horse carts and even a restored Lamborghini tractor, used with great effect to set off wrought iron sculptures, highquality tableware, diffusers, soaps and even the odd large sequin-studded heron bird. Eclectic is a word that springs to mind when describing our range.

How many suppliers do you deal with?

I think that for the interest we create, our list of suppliers is relatively small. We use around 30-35 regularly including some well-known names such as Gisela Graham, Freckleface, Peace of Mind, Stone the Crows, and The Wheat Bag Company, and some lesser known gems such as Laura Stoddart and Ivy & Twine. We also use agents for a wide variety of greeting cards.

We are very impulsive buyers. If we see something we think will work, we want it on our display, yesterday. You have to act quickly in the gift arena if you want the best. Quality, difference and interest are our criteria. Nothing gives us greater pleasure than hearing our customers’ delight as they look around the shop, chatting amongst themselves about how lovely everything is. Knowing our ideas have created this response is a real buzz. It really is why we do this.

What’s selling well?

It’s hard to answer when you have such a diverse range. We have some obvious firm favourites such as wax melts, greeting cards, diffusers, and handpoured candles, but I feel the firm favourites don’t do the range we stock justice.

There are always surprises in the gift area. Despite our predictions, some products sell unexpectedly quickly, while others take their time. We recently bought some decorative mango bowls from Shoeless Joe and were astounded with the volume of sales over the first weekend and the subsequent season. We’ve achieved a superb range in a relatively small space, and I feel very proud of the team for doing so.

“The

“Gift was an area that we tried as an experiment and have fallen head over heels in love with”

Are you planning anything special for Father’s Day?

As a business we try to steer clear of seemingly obvious reasons to buy such as Valentine’s Day, Mothering Sunday, and Father’s Day, and focus on the big events and seasons: Easter, Christmas, and Summer. We direct the business of Father’s Day and Mothering Sunday into our café with afternoon tea and the like. We aren’t fans of time-restrictive products. The gift industry is one that seems to be majorly aimed at ladies, not gentlemen. If you are a supplier and think we are missing a trick with Father’s Day, feel free to get in touch.

as an old-fashioned view, but we like to offer a pleasant shopping experience. We don’t clog up the tills with last-minute offers. That space is for our customers to pay for their shopping at their own speed, without the pressured feeling that they may get from a supermarket. From start to finish, we have their interests at heart.

What’s next for your gift offering?

What advice would you give to someone starting out in gift retailing?

Be brave. Running a business is fraught with daily challenges. To succeed, you need to be different, passionate about what you do, and have a cast-iron resilience. Don’t just shelve products and expect them to sell - tell the story. And above all, never forget that the customer is king, or queen, as the case may be.

Finally, is there anything you’d like to add?

How

do you market and promote Pearce’s Farm Shop?

We rely heavily on social media and employ someone to look after that part of the business. However, I think it’s important to have a strong input and still offer advice and guidance where needed. It is, after all, my name above the door, so I want to feel comfortable with the look and feel of our social media presence. We like big flamboyant displays, which always picture well, and try to create a look online that will entice people into the store to see for themselves.

Do you offer any additional services?    Gift vouchers have been an evolution for us, or maybe a revolution. When we started selling gift vouchers, they were easily forged, forcing us to develop and evolve into what we offer today. Our business manager Ben recently invested in a new EPOS system which gives us the ability to offer a credit card style gift voucher, and sales have increased two-fold. If you can offer enough high-quality gifts, vouchers are an easy option for a customer who may be unsure of what to buy for someone. I always feel very proud of our gift voucher sales, as they show that people like what they see and want to pass that feeling on to others. It’s very humbling.

What’s by your till?  Space for customers to breathe. It’s probably seen

It’s not so much the gift categories that we wish to expand on but the space to display. Gift was an area that we tried as an experiment and have fallen head over heels in love with. It’s now an integral part of the business, and one that needs to be nurtured and developed. We constantly try to offer new and exciting gifts, and this alone is quite labour-intensive. Giftware can quickly become stale, so the urgency to keep it refreshed is always at the forefront of my mind. What’s next? More space.

What’s next for your business?

When I created Pearce’s Farm Shop 45 years ago in a field by a road, growth was on my mind. Now, at the age of 69, nothing’s changed. With my wife Dinah and my son Ed by my side, we have big plans to grow further and create more.

We recently employed Ben to assist us in taking the business in a new direction and improve efficiencies; essential in these challenging times. We need more space for gifts, more for the shop, and more for the café. The future is brighter than ever for Pearce’s. Watch this space.

What’s the best and worst things about working in retail?

The best thing is succeeding against all the odds. Retail is a tough place to be, but there is growth and success to be had. You must work hard to create it. I don’t like words like ‘worst’ because there is no worst at Pearce’s, so I’m going to change it to ‘surprising’. The most surprising thing about working in retail is when you find a range that should sell: it has everything right about it, it’s priced correctly and displayed well and, for whatever reason, it fails. It makes you want to shout out loud sometimes, but you can’t force a sale - just make it as enticing as you can. Brush it away and onto the next big thing.

I’d like to send a direct message to suppliers and producers: business success is not only reliant on retail business owners and what we can create, but also on quality suppliers and producers like you feeding us with exciting gift ranges.

In these tougher times, please stay flamboyant, take chances and risks, and continue to offer us exciting products that we can turn into beautiful displays to inspire. Some people see retail as being on the back foot. I see retail on the crest of a wave with tsunami level resurgence on the way. A computer screen doesn’t tell the story. We do. Help us, to help you.

Top 5 Best Sellers

1. Freckleface soy wax melts

2. The Wheat Bag Company range

3. Incandescent Beach House diffuser

4. Peace of Mind scarves

5. Green Pebble greeting cards

“There are always surprises in the gift area”

“I just love this industry”

What’s your career background?

I really fell into giftware. I started working for a local company called Hadrian International when I left school at 17, and my love of giftware grew from there. When I was 21, an opportunity arose as PA to the sales director at Border Fine Arts - and the rest is history.

Three decades later, I have had the best career with Enesco. I travelled

the world, and worked across all aspects of the business, from marketing and product development, to licensing and sourcing and, in recent years, sustainability.

Why did you decide to launch an independent consultancy?

I made the decision late in 2022 that the time had come to embrace a new, slower pace of life, and improve my work-life balance. At that time, I was not entirely sure what the future would hold. However, when I announced my plans to leave Enesco, during Spring Fair, I was encouraged by friends and colleagues to remain in the industry in some capacity.

effectively, as we also had our teenage children back home from university.

Enesco then made the decision to remain as a home working company, and I moved into the cabin full-time. It seemed like the perfect name for my new business. However, currently I’m working in the house as I have some gorgeous chicks [pictured are Ron and Reggie], which have just hatched, living in the cabin - they need a warm and dry space for a few weeks!

I’m lucky enough to have worked with some of the best giftware artists and creators in the industrymany of whom are lifelong friends.

I use the term ‘consultancy’ very loosely. What I really want to do is work with companies who need help, advice, or just an extra pair of hands to improve and develop their business.

People are so important to me, so it’s vital that I work with like-minded individuals and become part of their team. I also just love this industry, so being able to remain part of it is a dream come true.

Why is it called The Cabin at No. 1?

During Covid, my husband and I worked at home full-time while homeschooling my daughter. We decided that a cabin in the garden would allow us more space to work

What sets you apart from other consultancies?

I’d like to think that I have a unique skill set. Having worked my way up from being a PA to a product manager, and then to a marketing & product director running a team of 19 people, I have the skills to make things happen.

By nature, I’m a problem solver and not afraid of hard work. I would like to be able to help businesses of all sizes in a variety of ways. I do love a trade fair, so I would be delighted to be involved in some trade fair planning again.

I’m also just launching my Instagram profile: The_Gift_ Whisperer_UK. My aim is to help match people with gifts, and

“I would like to be able to help businesses of all sizes in a variety of ways”

Helen Cottrill, former marketing & product director of gift giant Enesco, has launched her own consultancy named The Cabin at No.1. Gift Today finds out more…

Ron and Reggie (below) are the current residents of The Cabin at No. 1 (left)

explain why some products are more expensive than others, and what makes a great gift or collectable. I’m sure it will evolve, but I have just posted some ideas for the Coronation. What better occasion for the collectable market in the UK!

During your time in the gift industry, what companies have impressed you most and why?

There are two companies (other than Enesco, of course) that I have always admired. The first one is Blade & Rose, which I’m now lucky enough to be working with. Starting without any background in gifts or apparel, co-founders

Amanda and Jon Peffer have built a company with a beautifully designed product collection and are also really focused on sustainability and quality - all the key elements for a successful company in 2023.

My other long-time favourite is Jellycat. It has the most amazing portfolio of products, with a design team that’s the envy of the gifting industry. Its placement at retail and online is exceptional. This company has somehow managed to market its products to a unique demographic for a plush product, and turn it into a collectable. My daughter, who is 13 years old, loves them all.

Call: 07852 590115

Coffee Break

Gifts Today takes a break with Peter Burks , chief executive officer of the Garden Centre Association (GCA) , who explains why it’s important for garden centre retailers to stock products other than plants

Many garden centres are moving into gifts. Is this a trend among your members?

Most garden centres of a certain size will sell gifts to some extent. The move usually occurs as a centre gets bigger and is able to move away from a purely horticultural offering into a fuller range of products that consumers now expect to find in any good garden centre.

How important are gifts to garden centres’ overall product mix?

In the garden centre industry, we have a constant battle with the weather. So, on wet, cold, and miserable days, well over half of our sales floor is either not shoppable or certainly not a nice place to visit. Over the years, this has led garden centre entrepreneurs to add products into the mix that reduce the impact of inclement weather.

The most obvious example is restaurants, which are usually busier when the weather is not so pleasant. On such days, a good gift range means that customers who have come for lunch will find an area to browse, enjoy, and spend some money in, making their visit even more worthwhile.

This is also true in the non-gardening parts of the year such as October to February, with Christmas being a very important time. For many garden centres, December can now be the biggest trading month in terms of sales.

What’s your most memorable business moment?

One of the highlights of my career to date was at The Atlanta International Gift & Home Furnishings Market, when I was lucky enough to spend time with Willow Tree artist Susan Lordi and her husband Dennis, daughter Sara, two sisters, and mum. They really are the most wonderful, generous and kind family. It was my absolute pleasure to work with them for over 20 years, and we remain friends to this day.

Email: helencottrill1971@outlook.com

Visit: www.instagram.com/The_Gift_Whisperer_UK

Most popular products?

Undoubtedly greeting cards, with great sales all year round and particularly high returns per square foot. Then it can vary depending on the emphasis centres give to particular areas, with home décor, home fragrance and kitchenware being very strong performers.

What’s the outlook?

The future of gifts in garden centres is definitely secure due to the weatherproofing factors. But there will need to be some changes moving forward. Garden centres think of themselves as the greenest industry, with our sales of plants and gardening to the fore.

However, gifts - often coming from a long way away - are not quite so environmentally sound. Our customers are rapidly becoming much more challenging on this, so we need to be moving with the times.

It’s great to see greeting cards no longer being packed in cellophane, less packaging being used, and more recycled and recyclable materials coming into play. But this needs to accelerate to keep up with the demands of our green customers.

The Garden Centre Association (GCA) represents around 200 garden centres nationwide. Through sharing information and its inspection programme, the GCA helps members to achieve high standards in customer service, plant quality, and reliability.

Susan Lordi and her family in Atlanta

Helen’s little neighbour Remi is wearing the Peter Rabbit Collection from Blade & Rose

“The future of gifts in garden centres is definitely secure… but there will need to be some changes moving forward”

‘Golden opportunity for gift shops’

Glee is the UK’s leading garden retail show, focusing on building year-round profits for buyers and suppliers within the core gardening and outdoor leisure product categories

This year the focus at Glee - the International Festival for Garden, Leisure and Pet - will not just be on the great outdoors, as a brand new Home, Gift & Clothing sector is about to take shape on the exhibition floor.

While Glee has long hosted key exhibitors in these categories, the 2023 show will be the first time that such a strong focus has been placed upon gifting, homeware, fashion accessories and apparel. This is testament to garden centres’ success in extending their in-store offerings, and also offers a significant opportunity for other retailers.

With its late June exhibition dateline, Glee takes place at the prime time for pre-Christmas buying, enabling retailers to get an angle on the hottest trends and plan their merchandise ahead. Glee 2022 saw retailers come out in force to do their ‘Christmas shopping’ and this year’s Home, Gift & Clothing sector has grown as a result.

Glee offers a golden opportunity for gift shops to get ahead of the curve and secure orders before the busy trading period. Visitors will be able to source from top-flight suppliers offering products that range from candles, toys, and crafting kits, to greeting cards, giftwrap and stationery, while specialists in hats, scarves, gloves, boots and other winter warmers will help retailers get set for the festive season.

Some of the biggest names in the greeting cards industry will showcase their latest collections and merchandise solutions including UK Greetings, Woodmansterne Publications, Noel Tatt Group, Giftwrap UK and Museums & Galleries.

Joining them on the show floor will be British companies exhibiting a wide variety of gift and

homeware product, much of which has a sustainable angle or is made here in the UK.

These include The Candle Brand, The Crafty Kit Company, Playpress Toys, The Wheat Bag Company, Out of the Kiln (Pam Peters Designs), Alex Sharp Photography, Robert Frederick, Kushboo Soaps, Tilnar Art, New English Teas, Ivy & Twine Candles, Jarapa, Hippychick, Playmonster UK, Seedball, Art on Scarves, Victoria Eggs, Freckleface Designs, Rainbow Designs,

thrilled that such an exceptional mix of companies will be joining us at this year’s show, many of them for the first time.

“As well as inspiring garden centres to further diversify into lucrative new categories, we also want to show traditional home and gift retailers how to integrate gardening into their lifestyle merchandise mix.

“Millions of British consumers are out in their gardens digging, planting up containers on balconies, or cultivating houseplants. The upsurge of interest in nature and the desire to be more sustainable is driving huge interest in certain sectors - pots and planters, gardening tools, outdoor clothing and seeds, for example - and we want to show gift and home retailers how they can benefit from these vital growth areas.

“Not only can buyers take steps to break new ground at Glee, but they can also stock up on the crucial staple products which will keep tills ringing in the run-up to Christmas. Whether it’s home fragrance or giftwrap, flower vases or gardening gloves, wall art or woolly socks, Glee is the show which addresses all angles of the consumer lifestyle shifts that are shaping retail.”

Naked Shells, Brass Bee and Soake.

Also participating in Glee 2023 within the Home, Gift & Clothing sector are major overseas manufacturers such as Pantherella International Group, Maison Bel, Bachmann Europe, Fountasia, Biohort, HellmannVersand, and Burstenhaus Redecker.

Glee director Matthew Mein commented: “Home, Gift & Clothing is an exciting new sector for Glee, and we’re

What: Glee

Where: NEC Birmingham

When: June 27-29

Visit: www.gleebirmingham.com

“Home, Gift & Clothing is an exciting new sector for Glee, and we’re thrilled that such an exceptional mix of companies will be joining us at this year’s show, many of them for the first time”

Glee director Matthew Mein

Fine art for summer outdoor living Museums and Galleries

Museums & Galleries (M&G) is thrilled to be exhibiting at Glee with some delectable product launches - right in time for summer outdoor living. The tabletop component of the company’s offer has been developing for some time, and Glee will see the fruits of this all coming together in a compellingly co-ordinated way.

Available to market now are M&G’s new bottles, joining the existing selection. The range has been expanded this season to 10 bottles: all double wall insulated stainless steel with secure-seal screw tops with silicone seals.

The bottles are suitable for hot or cold drinks, retaining heat for about 12 hours and keeping contents cold for 24 hours. Technological innovations allow the new generation of bottles to be fully printed across the bottle contour, displaying the designs to their full potential. Catherine Rowe’s stunning Honey Bee pattern covers one of the new bottles, and Dee Hardwicke’s Hares and Berries covers another.

One of the stand-out designs is a visually ravishing Ulysses Butterflies and Lemons design from the NHM. There are two William Morris designs from the V&A, as well as Edward Lear’s perennially popular Comic Birds and an oriental-inspired 18th century design by William Kilburn. Hokusai’s Cranes in Flight comes from the British Museum and an Amethyst closeup from the NHM covers the final bottle.

New for 2023 (previewed this spring) are 12 double wall insulated stainless steel Travel Tumblers, designed to hold 450ml of liquid in a perfectly cylindrical tumbler, with a push-top for access and a sliding seal, designed for on-the-go drinking.

An intensely rich royal red, white and gold Flying Cranes design immediately catches the eye in this collection - taken from a Japanese kimono in the collections of the V&A and already on gift wrap and notebooks elsewhere in M&G’s offer. William Morris’ classics Leicester and Strawberry Thief, join a Dutch Delftware tile design featuring a sailing ship, which makes four new designs from the V&A in total.

The British Museum has two designs - one featuring the exquisitely detailed and jewel-bright paper collaged floral designs by the 18th century artist Mary Delany, and the other a reinterpretation of Hokusai’s magnificent and iconic Great Wave woodblock print. Another classic is Van Gogh’s serene Almond Branches in Bloom.

M&G’s contemporary designers contribute another five designs: two from Catherine Rowe, and one each from Sarah Campbell, Dee Hardwicke and Helen Ahpornsiri for Wild Press.

A warmly-received addition to M&G’s tabletop and gift products this year is a new range of paper napkin packs, ideal for relaxed outdoor entertaining. 12 choices feature a mix of best-selling and new designs from across M&G’s ranges and licences, with the V&A having a ‘mini-range’ of six packs (Morris, Kilburn, Walter Crane and other Arts & Crafts stars). Artist Josephine Simon’s lush Wild Garden, redolent of an idyllic English summer with its vibrant green background jewelled with floral pops of soft yellow, pinks, blues, whites and red, makes a wonderful choice for a picnic or conservatory dining room. This has been translated from a best-selling greeting card in M&G’s Classics collection and features on a number a new stationery and gift products this year. Star designer Sarah Campbell’s Coffee Cups is in another pack, in a contrasting vibrant red.

Specifically new for this summer, M&G will be previewing its Christmas napkin packs for the first time. The everyday napkin packs, which launched in the spring, have been very warmly received and, responding to retailer requests, a new Christmas range of napkin packs (comprising 16 designs, all based on best-selling Christmas cards) is coming out. The packs contain 20 printed paper napkins (330 x 330mm).

Also at Glee will be M&G’s jigsaw puzzles, tote bags, pouches, journals, and notebooks, with a selection of its greeting card ranges including the Wildlife Photographer of the Year range from the NHM.

Stand: 7A60-B61

Call: 01373 462165

Email: sales@mgml.co.uk

Visit: www.museumsgalleries.co.uk

Gifts for all ages Rainbow Designs

Rainbow Designs’ collections of award-winning soft toys and gifts will be on display at Glee. There are bunnies, bears and woodland characters aplenty, including timeless favourites such as Peter Rabbit, Paddington Bear, Disney’s Winnie the Pooh, Guess How Much I Love You and The Very Hungry Caterpillar. The company’s extensive portfolio offers beautiful high-quality gifts and easy pick-up lines for every generation of garden centre visitor.

Everyone loves a cute bunny and firm favourites are Rainbow’s best-selling Peter Rabbit and Guess How Much I Love You collections, which include an array of adorable plush nursery toys and gifts, as well as a range of crafted wooden toys such as Pull Alongs, Shape Puzzles and beautifully illustrated Domino Sets.

2023 is set to be another momentous year for Paddington, as affection for the nation’s favourite bear continues to grow. Rainbow’s Paddington range makes wonderful gifts for all ages, and includes the best-selling Classic collection of Paddington Bears, as well as a refreshed Paddington for Baby collection.

Presents from The Very Hungry Caterpillar range make wonderful treats for little ones, encouraging the fun of gardening and a love for the great outdoors. The best-selling, eye-catching range of soft and wooden developmental toys includes the popular Unfold and Discover Activity Toy, Wooden Pull Along and, new for 2023, the Tiny and Very Hungry Caterpillar My First Soft Toy.

Rainbow’s extensive Disney’s Winnie the Pooh collections include the award-winning Hundred Acre Wood range, featuring the much-loved bear and his friends in an array of trusted plush toys, comforters and ring rattles. The Classic Pooh Always and Forever collection is a deluxe range of Winnie the Pooh heirloom toys that features a bespoke nature-themed print, and is certain to make the perfect addition to any garden centre display.

Stand: 8G30

Call: 01329 227300

Email: sales@rainbowdesigns.co.uk

Visit: www.rainbowdesigns.co.uk

Special delivery! The Horti House

Double H Nurseries is one of the largest growers of indoor plants in the UK and has just launched a new houseplant wholesale service called The Horti House, which allows retailers to order small quantities of plants and get them delivered the next day.

The Horti House supplies a range of orchids and green plants, with ceramics and baskets that are ‘ready to sell’ as gift products.

Double H Nurseries said: “This effectively opens up the opportunity to sell plants to retailers that have never been able to in the past, because it has been hard to find a supplier or order small quantities. The Horti House is transforming houseplant wholesale in the UK by offering a fast and simple way to buy quality British plants directly from the grower. The vision is to create a one-stop-shop for indoor plants from British growers.

“Buying directly from UK-based growers means no import, phyto or APHA inspection costs. Also, no more long lead times for plants to be delivered from the Netherlands. This allows you to improve freshness and availability by ordering smaller quantities more frequently. The Horti House offers easy online ordering, small minimum order quantities and fast delivery for a range of flowering and foliage indoor plants, all grown in Britain using peat free media.

“Sustainability is very important to us. Growing plants in the UK minimises the ‘transport miles’ and our growers use sustainable growing techniques such as integrated pest management, LED lighting and biomass boilers for heating.”

Stand: 6E82 Call: 01425 624420

Email: hello@thehortihouse.co.uk

Visit: www.thehortihouse.co.uk

One-stop-shop for A/W23 Ivyline

As we head towards summer, the team at Ivyline - the UK supplier of trend-led garden, home and interior essentials – is busy making final preparations for the launch of its Autumn/Winter 2023 collection. Available for pre-order now, the collection sees a curated offering of ceramic planters, glassware, festive best sellers, and fireside essentials. For A/W 23, new lines have been created to optimise current consumer trends, while placing Ivyline front and centre as the go-to brand for the latest styles, sustainable designs and home décor must-haves.

Terrariums

Manufactured exclusively in Europe from 100% recycled glass, Ivyline’s new terrariums represent one of the ‘greenest’ terrarium ranges on the market today. To increase impulse and gifting potential, as well as presenting terrariums as a complete indoor gardening solution, Ivyline has packaged its terrariums with all the substrates included. Each unit comes with charcoal, sand, gravel and rocks, plus a step-by-step guide to building an at-home plant paradise.

Ceramic pots & planters

As a direct result of Ivyline’s commitment to only working with factories and supply partners that align with its stringent sustainability and ethical ethos, the company’s entire A/W23 ceramic offering is 100% European-made.

New designs include the premium MIA with a reflective glaze, water-inspired colour palette and a smaller 9.5cm size, ideal for the mini plant trend. Or why not add the handmade SOLENTA with speckle glaze in cream and burnt orange to your offering?

Dreary autumn days will be enhanced with the new Prague planters, which enjoy an autumnal palette of olive, cayenne, cotton and mocha, and a contemporary matte finish. If classic black and white is better suited to your customers’ tastes, then the new Monochrome collection will fit the bill, while also providing multiple solutions for floor planter sales.

Festive favourites

Winter is nothing without the promise of Christmas, and for retailers this means making the most of festive essentials, including poinsettias, at the heart of the plant area.

Designed to increase the average basket spend, Ivyline’s classic poinsettia planters are European-made and supported with pallet POS which can be easily installed alongside plant displays to encourage plant and planter combo sales.

Also available are planters to support other festive favourites including cyclamen, plus tree buckets in a mix of contemporary and traditional styles.

If contemporary festive styles are more popular with your customers, then the new Chevron range in ruby, emerald, and sienna is just the ticket. The centrepiece for any Christmas indoor planting scheme, these modern planters can carry their style throughout the year, helping to drive profits outside the traditional winter sales period.

Fireside offering

Experiencing its biggest refresh yet, Ivyline’s fireside offering is ideal for retailers looking to light up sales by extending the lifestyle and interior décor sections of their stores. From log baskets to storage, and fire surrounds to companion sets, Ivyline’s in-house designers have added functional elements and contemporary materials to create a collection that offers something for every home - no matter the interior style.

Ivyline managing director Scott Thomas says: “Our A/W23 offering has been carefully curated to arm retailers with everything they need to make the most of this key sales period. From products that support cross-merchandising opportunities to those that drive up gift and impulse sales, our A/W23 is the perfect one-stop-shop for retailers that value quality and style without compromising on the importance of sustainable practices.”

Stand: 6E60-F61

Call: 024 7633 9180

Email: sales@ivylinegb.co.uk

Visit: www.ivylinegb.co.uk

“My shop is

my happy place”

Iestablished Fern & Ivy officially in 2021 alongside my job as Head of Languages at a secondary school, where I worked for around 12 years. I taught French and Spanish and still work as an examiner today, alongside running a business. Prior to teaching, I lived in Spain and owned a beauty salon, having qualified as a beauty therapist at college. I think owning a business and working for myself has always been my true calling.

I was looking for my next challenge while teaching and, after having found a passion for plants during 2020, I started to sell on Facebook. There was definitely a demand - not just for plants, but also for knowledge on how to care for them. I’ll always be passionate about learning and educating, and this factors highly in everything I do. I continue to educate myself about the principles of horticulture to provide my customers with the most accurate advice.

I quit teaching in summer 2021 and opened my shop shortly after in October. I’m so glad I took the leap to work for myself. It’s been a journey and I’m always learning, but I enjoy every day. My shop is certainly my happy place.

I undertook a lot of research to find suppliers, and we are professionally registered to receive and issue plant passports, which means we can ship plants throughout the UK. We recently had our first face-to-face plant health inspection, and were thrilled to be reassured that our plants are healthy and thriving, and our processes are robust. We also try our best to keep plastic to a minimum; reusing

and recycling as much as we can.

We don’t just sell plants. We also stock a wide range of planters, books, and plant care accessories from suppliers including Ivyline and Sass & Belle. And we work alongside designer and illustrator Lydia Pywell who owns Lydia Alice Studios and creates the most stunning plant-themed stationery and paper goods, as well as designing Love From Lydia Alice wedding stationery. The pairing with Lydia has been fantastic, as we work alongside each other to create a very unique brand, and Lydia’s eye for detail was so valuable when creating our logo and stationery.

We have also dedicated a table in the shop as a small business pop-up space, where we showcase a new, small local business each month. This has been very popular, both with businesses applying to take part and with customers, who are keen to see what’s new.

Another facet to Fern & Ivy is our workshops, which change every month. We host and run terrarium making, plant care, watercolour painting, ceramic painting, and macramé events. These all take place in the shop after hours - and just sitting amongst the plants is calming whilst learning a new skill and meeting new people.

And we host Women’s Circles, where women book to attend a circle guided by Jane Martin, who has numerous years of experience.

She works with an organisation called Woman Within, which is a not-for-profit community of women offering programmes to help other women

These circles provide a space to sit and be heard in a safe and supportive environment.

I’ve certainly seen an increase of interest in plants, not just for homes but for businesses too. We offer home visits to advise on plants for spaces in your home, and last year I was approached by a few businesses and have installed plants and living walls in cafes, offices, schools and more. I offer a maintenance service too, and visit a few businesses monthly to keep their displays looking fresh and healthy. This year, I’m looking to grow this side of my business and offer these services to even more businesses. I’m excited for the future of Fern & Ivy!

Kate Holton, owner of Fern & Ivy in the Gloucestershire town of Cirencester, discusses why she is dedicated to delivering plants, pots, stationery and gifts

Trade talk

Aylish Ellwood Trade Marketing Manager Enesco

What are your best selling products at the moment?

Experience tells us that when times are challenging, it’s the well known and trusted brands that continue to shine. 2023 is no exception, as Disney Traditions and Willow Tree are continuing to sell through strongly. Through the art of storytelling, both these household names continue to create gift-giving moments which are special and unforgettable. Since March, we have been distributing the Newell brands of Yankee Candle, Woodwick and Chesapeake Bay to the UK market. The reimagined look and feel of Yankee Candle, which is known as the Signature Collection, has been particularly successful for us - again, creating those affordable magic moments.

What lines do you expect to do well over the summer?

Hopefully we will all enjoy some great weather but, come rain or shine, we will certainly see more tourists - both domestic and international - looking to treat themselves with a memorable self-purchase or buying gifts for loved ones. Our great British brand Peter Rabbit is a firm favourite with tourists. Home entertaining is high on the list for many during the summer. With cocktails still a big trend, our new cocktail glasses from Lolita are sure to be a winner. 2023 sees 20th anniversary celebrations for Lolita, as she reintroduces some of her original stylish designs.

Are you exhibiting at any upcoming trade shows?

Yes, trade shows are so important. We’re delighted to be exhibiting once again at Home & Gift in Harrogate. It’s such a fantastic platform to showcase new launches, take Christmas orders, and build on new and existing relationships across the industry in a very relaxed, but productive atmosphere.

The North Yorkshire town is a wonderful setting and geographically perfect for us to meet and greet existing and new customers based in the North of England and Scotland. Harrogate is fun…exactly how giftware should be!

What’s next for your business?

We love nothing more than an event at Enesco. We are delighted to share that in September we will be welcoming back to the UK and Europe the awardwinning artist Jim Shore: the creator behind Disney Traditions, Heartwood Creek and many more much-loved collections.

Jim will be holding meet-and-greet signing events hosted by some of our key retailers. This is very exciting, as Jim has not visited us since 2019 due to the pandemic. Previous events have welcomed dedicated collectors queueing for up to eight hours just so they can share a few memorable moments with the artist behind the figurines they cherish.

Lauren Williams Trade Marketing and Online Manager House of Marbles

What is your bestselling product at the moment?

Rainbow Dancer Ribbon Wand is our best-selling toy, as it encourages imaginative play and creative expression while also promoting physical activity and co-ordination skills. Its vibrant and striking counter display unit comes with a free demonstration ribbon wand, making it perfect for in-store displays.

David Cree Sales Director

Joe Davies

What are your best-selling products at the moment?

Our Village Pottery range continues to go from strength to strength. With nearly 200 items in the collection, across many price points, there is something for every budget. Equilibrium jewellery also continues to perform extremely well with lots of wonderful pieces perfect for summer!

What lines do you expect to do well over summer?

People gravitate towards their gardens as the weather improves, and products that cater to that do well. So for summer, outdoor LED, tealights and planters are trending. Our collection of Suncatchers and fun Bright Metal Plaques of butterflies, dragonflies and other garden creatures are strong sellers. And gin glasses remain popular, with pre-sales of our exclusive licenced Jennifer McAteer going really well. Are you exhibiting at any upcoming trade shows?

We will be exhibiting at both Home & Gift in Harrogate (Stand B66) and Autumn Fair in Birmingham (Stand Hall 7 C30), where we will have around 2,500 new products and our current best sellers on our large stands. Harrogate in particular remains our favourite mix of business and pleasure, and the timing is perfect to secure stock for the busy back-end period.

What’s next for your business?

With China reopening for business, our buying team are looking forward to sourcing lots of exciting new product for our customers, old and new. There’s lots going on at Joe Davies, and we look forward to sharing it all with you over the coming months.

“Equilbrium jewellery continues to perform extremely well - with lots of wonderful pieces perfect for summer!”

Suppliers share their current best sellers, predictions for summer sizzlers, and some exciting plans for their brands

“Our great British brand Peter Rabbit is a firm favourite with tourists”

Paul Roberts

Commercial Director

Rachel Ellen Designs

What are your best-selling products at the moment?

Over the past 26 years, Rachel Ellen Designs has offered many wonderful products, but there are some that have stood the test of time and sell as well today as they did when launched many years ago.

Among these are the company’s two most successful children’s stationery lines: its writing set wallets and secret dairies. Other best-selling gifting lines include Rachel Ellen’s beautiful water bottles, colouring books, sticker books, money boxes, stacking tins and of course its wide selection of pens. Launched this year is a range of funky children’s umbrellas which are sure to join the list.

What lines do you expect to do well over summer?

The start of summer marks a noticeable increase in sales of our water bottles. Selling well throughout the year, the combination of warmer weather and more trips, picnics, holidays and activities - as well as back-toschool sales - are all reasons to buy these premium quality bottles featuring Rachel’s distinctive designs, which are always bright and fun. They are available in 23 stunning designs across two formats.

Vanessa Curry Managing Director Best Kept Secrets

What are your best-selling products at the moment?

We redesigned our Just Because range at the end of last year; we knew our customers would love them. However, we’ve been blown away with how well received the new designs have been. They are our best-selling products right now.

The reason for their success is that there is a phrase or saying that is perfect to help celebrate friends, family, and any special occasions. One of our favourite candles is ‘You are my Sunshine’ - such a simple phrase that is sure

Lawrence Savage

UK Marketing Manager

Exacompta Clairefontaine

What are your best-selling products at the moment?    Alongside our Clairefontaine premium stationery collections, our luxury notebook brand Rhodia continues to grow. Recently, we’ve experienced an uptake in sales for the Rhodia pencil cases, as well as our Goalbooks, which are perfect for journalling enthusiasts.

Turquoise, sapphire, purple, coral and peacock green are among the most on-trend colours, although our new metallics range is also proving very fashionable, with the gold, bronze and titanium options selling particularly well.

What lines do you expect to do well over summer?

It’s a little-known fact that 70% of people use to-do lists when planning their daily work schedules. When combined with the fact that we are prone to doodle at least four times a week, it’s understandable to see why notepad planners are so popular.

Ideal for these activities, the Mini Planner from Clairefontaine’s Evanescence collection features a handy to-do tick box list and a grid for bullet journalling, plus a separately shaded area for doodling and sketching.

During lockdown, a reported 41% of UK adults declared that writing letters helped boost their mental health. With around two-thirds still stating that handwritten letters are the most meaningful method of receiving communications, we’ve seen a bit of a renaissance with increasing demand for our Pollen branded correspondence sets from Clairefontaine.

What’s next for your business?

Our Rhodia brand is continuing to expand further with a stunning new collection called Orange Botanique, which incorporates a mix of contemporary floral and fabric textured designs across a selection of stylish notebooks and desktop accessories.

Jed Kenrick CEO

Ashleigh & Burwood

What are your best-selling products at the moment?

Ever popular scents - Moroccan Spice and Fresh Linen - in The Scented Home Reed Diffusers continue to be in high demand. In Ashleigh & Burwood Lamp Fragrance, Moroccan Spice is the number one best seller.

to make the recipient feel warm, loved and very special.

As our customers know, colour, sparkles and incredible fragrances are what we do best at Best Kept Secrets.

What lines do you expect to do well over summer?

Surprisingly, sales of candles hold up well during the summer months. Although most people associate lighting candles in homes for the darker winter months, some fragrances work better during the summer.

One way to transform your home into a tropical paradise is through scent, which is why a summer candle is the perfect pick-me-up when the good old British weather is less than ideal. The best-selling fragrances during the summer period are fresh ocean scents or sweet smelling floral blooms.

Are you exhibiting at any upcoming trade shows?

Home & Gift in Harrogate is our favourite trade show. Perhaps because it takes place during the summer, there’s always a more relaxed feel to it. It could be because many visitors add on a few days to spend in this beautiful town. We also find buyers enjoy having time to browse the stands at the fair and to make considered choices before the chaos of autumn and Christmas buying begins. We love meeting new customers and existing ones, as well as being able to show them any new products we have.

What lines do you expect to do well over summer?

Our giant-sized Garden Incense that we reintroduced two years ago has always been a very popular product in the summer months. It’s great to use when enjoying outdoor space to help keep bugs at bay.

Are you exhibiting at any upcoming trade shows?

For Autumn/Winter we’re focusing on the Gift & Home in Dublin and Maison & Objet in Paris to support the export arm of the business.

What’s next for your business?

We’ve got a lot of significant developments planned for our key brands: The Scented Home and Ashleigh & Burwood core. The thought behind this is to create greater distinction between the two brands, ensuring that both will cater fully to a customer’s home fragrance needs.

“The start of summer marks a noticeable increase in sales of our water bottles”

“A summer candle is the perfect pick-me-up when the good old British weather is less than ideal”

“We’ve got a lot of significant developments planned for our key brands”

Gifts For Women

On trend accessories

Joe Davies

The Equilibrium Collection from Joe Davies continues to grow in popularity with up-to-the-minute designs, great quality, luxury branded packaging, and affordable prices all being hallmarks of this successful brand. Add to that the fact that almost all pieces are plated with real gold or silver, and this is a collection not to be underestimated.

While gold-plated jewellery is still a strong choice, more and more models are accessorising with silver jewellery, which is right on trend for 2023.  Whichever your preference, there are a multitude of stunning Equilibrium pieces to choose from and for those with a modern style, mixing silver and gold pieces is a great way to express yourself and add a bit of diversity to your outfit.

Talking of accessories, who wants to carry a heavy handbag when it’s hot outside? Phone bags are this summer’s hottest trend for holding your essentials. The Equilibrium Fashion Accessories Collection has a whole range of phone bags including pastel and natural-coloured options which are the perfect way to accessorise a summer look. These useful crossbody bags fit a phone, a credit card and little else… so, this summer, go ‘hands-free’ with a stylish Equilibrium crossbody phone bag!

Joe Davies has a reputation for award-winning customer service and a great range of gifts, jewellery and fashion accessories. It specialises in supplying independent retailers with its trademark ‘little and often’ quantities, with a minimum order value of just £100 and free nationwide delivery.

Call: 0161 975 6300

Email: sales@joedavies.co.uk

Visit: www.joedavies.co.uk

Strike a pose!

Classic Canes

Walking stick specialist Classic Canes is well-known for its fashionable and pretty walking sticks for women. Managing director Charlotte Gillan explains: “We think walking sticks should be fashion accessories just as much as they are mobility aids. An attractive cane can be a real morale booster to its owner and so naturally makes a practical and attractive present that the giver knows will be useful.”

Classic Canes’ patterned sticks and folding canes are height-adjustable, so it is easy to ensure they will fit the recipients. Available in a huge range of colours and patterns - from the discreet to the flamboyant - there is a cane to suit every outfit and every personality.

There is no age limit to using fashion accessories, and they certainly don’t need to be limited to the able-bodied either. Classic Canes knows that an elegant cane is a great finishing touch to an outfit.

“The right cane can really pull an ensemble together,” says Charlotte. “We are very selective about the colours used in our patterns so that they can harmonise with different clothes. For example, a simple floral pattern on a black background can be worn with black trousers and various different colours of top to pick out petal or leaf colours in the pattern. With the cane to provide the link between the black and the colour, the overall look is enhanced because of the use of the cane.

“They are also great for striking poses, adding authority, and elongating the line, which is why they are ideal for leading the eye around a window display: those strong diagonals are a window-dresser’s dream.”

Call: 01460 75686 | Email: info@classiccanes.co.uk

Visit: www.classiccanes.co.uk

A UTUMN WINTER 202

BRAND NEW SHO WR OOM NO W OPEN

Come and shop our brand-new AW2 3 Collection at our shining , newly refitted Banbury showroom. Cont act your sales agent or our Customer Experience team to book your appointment!

Gifts For Women

Sparkly styles Joma Jewellery

Joma Jewellery’s A/W23 Collection invites your customers to create lasting memories and cherish the moments that matter most with its stunning new range.

This season, the brand presents even more unique gifting opportunities with its latest additions, which include some exceptional B2B exclusives specifically crafted with its stockists in mind.

The company has significantly expanded its world-famous A Little Collection with even more heartfelt sentiments, intricate designs, and metallic finishes. With more than a million A Little Bracelets sold annually (including its new Gold A Littles, Live Life In Colour A Littles, and other new sentiments), these designs will undoubtedly capture your customers’ attention with their shelf appeal - not to mention the highly requested gold-plated designs, which cater to even more customers, creating mix-and-match possibilities to enhance their wrist stack offering.

The collection is entirely giftable and collectable, with new Birthstone Gold A Littles being introduced to expand the customer-favourite Birthstone Collection. In addition, a stunning new POS selection is launching this season, elevating the presentation of jewellery in-store, and taking the brand’s sparkly styles to new heights. You don’t want to miss out on this hotly anticipated collection.

Call: 01295 263430 | Email: enquiries@jomajewellery.com

Visit: wholesale.jomajewellery.com

Fragranced gifts

Lesser & Pavey

Research shows that a home fragrance can affect your mood, and a pleasant scent is more likely to lift emotions of joy. An aroma can affect us by the memories it brings back of childhood, baking, holiday overseas, and walking through gardens, reminding us of an enjoyable experience.

Make a statement Katie Loxton

Katie Loxton’s A/W23 Collection showcases a beautiful range of accessories that is sure to elevate your in-store offering. The brand welcomes an exciting new colour palette, featuring rich shades of chocolate, mink, eggshell, warm khaki, and pops of fuchsia pink - perfect for the changing seasons.

With a focus on building a style story with every collection, Katie Loxton introduces the brand-new Cleo range, featuring a stunning neutral colour palette that pairs perfectly with its small accessories.

As always, the brand is shining a spotlight on Crossbody Bags. The musthave Evie Crossbody Bag, which can be elevated with matching Evie clip-on accessories, is its top pick of the season!

Of course, we can’t forget Katie Loxton’s Signature Collection, which has been a sell-out from the start. This season the monogram-printed collection has been refreshed with two new hues - chocolate and emerald green - and the addition of new profiles such as the Signature Cell Bag and Signature Scarves.

There are also some exciting B2B exclusives available, so make sure to check those out before they sell out. The A/W23 Collection is a mix of timeless classics and trendy must-haves, all offering the quality and style that Katie Loxton is known for.

Call: 01295 250879 | Email: enquiries@katieloxton.com

Visit: wholesale.katieloxton.com

In fact fragrances can affect everything, from feeling sleepy to feeling romantic! This is why Lesser & Pavey continues to see an ever-increasing demand for Desire fragrance gifts, because they make perfect presents for everyone.

Following the huge success of its Madelaine range, the company has introduced new additions for Spring 2023. Originally launched in 2022 inspired by Heart Designs, it has grown in popularity with customers. The initial four designs have developed into a gift for her and a wedding gift range.

The additions comprise six new fragranced candles and diffusers in stylish glass jars and bottles, with fine attention to detail such as crystal bows, lid tops and cane gold baubles, packaged in premium gift boxes and cylinder packaging.

Each item comes in a multi-coloured glass container with a quality fragrance, tassel, and reeds - all in shiny-foiled gift boxes featuring windows to show off the pearlescent bottles and candle jars.

Meanwhile, an extra attraction for diffusers comes in the Lesser & Pavey range of floral displays combined with fragrance. The floral diffusers offer the scents of Hydrangea and Hyacinth, Lily and Black Orchid, Eucalyptus and Pomegranate, Poppy and Dark Amber, Daffodil and Jasmine, and Daffodils.

Available in two sizes of 100ml and 200ml, every diffuser is packaged in a premium colour gift box with a window to show off the bottle and flowers, to enhance the range for display and as a gift.

Call: 01322 279 225

Email: sales@leonardo.co.uk

Visit: www.leonardo.co.uk

Over 500 models available from stock

Cool and classy Personalised Memento Company

Presented in a silk-lined box and adorned with a timeless design, this personalised black hip flask from PMC makes a unique gift for women. Add a chosen personalisation to make the perfect gift for any occasion, whether celebrating a birthday or as wedding favours for a bridal party. Simply get in touch with PMC or visit its website to discover more about how personalised gifts can work for your business.

Email: sales@personalisedmemento.co.uk

Visit: www.personalisedmemento.co.uk

Please contact us for a trade catalogue:

Tel 01460 75686 www.classiccanes.co.uk

Tel: 01686 629919

Email: john@milfordcollection.com

Coppercraft Jewellery is back!

The Milford Collection

The Milford Collection is delighted to announce the acquisition of the Pure by Coppercraft jewellery range.

The Pure by Coppercraft brand was created in 1973 by a family company and is now being taken forward 40 years on by The Milford Collection, another family-owned giftware company with similar values.

The range consists of Swarovski element necklaces, earrings and real leaf jewellery, alongside the ever-popular range of copper, hematite, steel and leather bracelets which feature lovely designs as well as being therapeutic. All are neatly packaged in individual gift boxes, which are perfect for treating loved ones or treating yourself to a new piece of jewellery.

Milford has prided themselves on excellent service since 1985, and customers know they can always rely on the quality and value of its product range. Check out the company’s new trade website and register to see the full product range, including: the Animo Glass range of beautiful glass products, which are hand-decorated in Milford’s workshop in Wales using traditional sandblasting techniques; and Milford’s Scented Christmas range, which includes its scented pine cones - all scented and packaged by hand in Wales.

Call: 01686 629919

Email: john@milfordcollection.com | Visit: www.milfordcollection.com

Make the summer pop!

Miss Milly

Spring took its time to arrive, so we’re hoping summer is hot on its heels. But regardless of the forecast, now is a great time to refresh store displays and add colour to your customers’ lives. As always, Miss Milly has a vibrant range of jewellery to add happy pops of colour to your offering.

From delicate hand-painted pendants to bold, eye-catching resin designs, there are pieces to suit all purses and styles. And with the British brand’s strong commitment to supplying a collection that is unusual, timeless and different to those of its competitors, adding Miss Milly to your range will certainly attract the attention of your customers.

The company’s sparkle and sequin scarves offer an easy way to create more enticing displays by co-ordinating or contrasting them with the jewellery, so make sure to check these out online.

All of this season’s stunning designs are available on the website now, ready to wing their way to you and your customers quickly and painlessly. Miss Milly brings colour and style to your store at affordable prices. Try the brand out now, with a low £100 minimum order and no MOQs.

Call: 01905 622509

Email: hello@missmilly.co.uk

Visit: www.missmilly.co.uk

Light up her life

Rex London

Are your customers looking for unique yet thoughtful gifts for her? If so, then Rex London’s dip dye candles and glass candle holders should definitely be on your stock-up list.

The candles come in two variations of spiral and straight, and two colours of blue and pink. They can be mixed and matched with tall and short glass candle holders, available in five other colours.

Together, they bring retro vibes and style to life, and they look just as good unlit as they do lit! During the day, they will brighten up the interiors, while during the night they will create a cosy atmosphere for your customers. Call: 020 8746 1700 Email:

The Exclusively Show unveils style trends

The Exclusively Show - which takes place on June 13 and June 14 at the Business Design Centre in London - has previewed three big style trends and themes to have on your radar

down-to-earth. Colours have a softness of tone, as if a little out of focus, yet are gently energising and set a determined, timeless mood. Mineral greens, and shades of muted yellow ochre and linen are anchored by dark shades of teal and faded maroon. Much-loved peach blush and topaz tones bring the palette to life.

Modern Stoics

This trend takes a more dystopian view of the future. Yearning for more freedom and autonomy, with greater value placed on integrity and purpose, this world view nevertheless needs to feel protected and secure. Self-reliant realists that are decisive, strategic and with a strong work ethic, Modern Stoics confront problems, and deal with threats directly with composure. Their goal is stability and pragmatism.

The Exclusively Show has a well-established reputation for predicting commercial trends in housewares, gifts, and small domestic electricals. Working with trend forecasting agency Scarlet Opus, the event includes trend talks, trend tours for buyers, and displays of exhibitors’ products pre-selected for being particularly in tune with the themes and styles which will prove popular for Christmas 2023 and into 2024.

With exhibitors already submitting product for the ‘so on trend’ displays at Exclusively, Scarlet Opus director Phil Pond has unveiled three key trends:

The New Protagonists

This trend is deeply into wellbeing and comfort to counter the negatives of the contemporary world. The New Protagonists are into me-time, food, and experiences that make them feel better. Consequently, they are interested in interactions, experiences, brands, products, and services that increase their confidence, reassure them, and make them feel good - and they always consider how products and services can make them feel empowered.

Freethinkers

Freethinkers is a mood and style informed by a new spirit of adventure, which is restless and not craving a return to normal. Delighting in the exciting possibilities of a fresh start, and actively looking for options, situations and brands that allow the abandonment of old routines and habits, Freethinkers is about wanting to rethink the fundamentals of how life works and make transformative choices.

This is not however about high-octane, wild abandon, but is something more relaxed, flowing, and flexible. Design characteristics are ethical, controlled, mature, and

Services, products and brands that can help them in all of this are extremely valuable and the colour and feel is all about a pared-back solid foundation that is rational, grounding, composed, and disciplined. Products

should feature natural pigments that are moderate yet boldly felt, communicating steadfastness, and with an almost tangibly earnest presence. A luxe touch can be added via the subdued shine of bronzed gold, and each element is impactive enough to be applied as a solid mono colour.

Commenting on the emphasis placed upon trend forecasting at the Show, Exclusively Chair Will Jones said: “Knowing what consumers want next enables suppliers and buyers to source more of what will sell. It helps de-risk buying for retailers, informs and inspires merchandising, and helps retailers be the best they can be and enjoy a more certain future.

“It’s great for both exhibitors and visitors to get some preview insight into the top trends ahead of the event itself. It ensures that Exclusively is as ever a real showcase of the absolute best and most current housewares, gifts, and small domestic electrical products in the industry.”

What: Exclusively Show

Where: Business Design Centre, Islington

When: June 13-14

Call: 0121 237 1130

Visit: www.exclusivelyshows.co.uk

“It’s great for both exhibitors and visitors to get some preview insight into the top trends ahead of the event itself”

Exclusively Chair Will Jones

Colour and design trends reflect postpandemic lives

Pantone’s Colour of the Year

The Pantone Color Institute’s Colour of the Year for 2023 is PANTONE 18-1750 Viva Magenta, which is described as a shade that ‘vibrates with vim and vigour. It’s brave and fearless, and a pulsating colour whose exuberance promotes a joyous and optimistic celebration, writing a new narrative’.

The Pantone Color Institute adds: ‘The Colour of The Year is powerful and empowering. It is a new animated red that revels in pure joy, encouraging experimentation and self-expression without restraint - an electrifying and boundaryless shade that is manifesting as a standout statement. Viva Magenta welcomes anyone and everyone with the same verve for life and rebellious spirit. It is a colour that is audacious, full of wit and inclusive of all.’

Recognised globally as a leading source of colour expertise, Pantone Color Institute provides colour insights and solutions, collaborating with clients to strategically address colour challenges and develop a colour and design approach consistent with their brand visions.

Visit: www.pantone.com

Both art and science are important factors in the colour and design trends influencing home and housewares right now. So said Leatrice (Lee) Eiseman in her keynote address at The Inspired Home Show 2023.

Lee, who is director of the Eiseman Center for Color Information and Training and executive director of the Pantone Color Institute, shared the insights and inspirations that went into creating the seven palettes in the Pantone View Home + Interiors 2024, which were unveiled at the Show.

“Being alive is an apt metaphor in a time when we are still, and we really are, emerging from the anxiety that has engulfed us in the last few years,” she said. “We can’t ignore that. We know that no matter where we are in this ongoing process, it’s left an indelible and emotional mark on our lives that seeks relief, renewed optimism, and rejuvenation.”

Art is an important part of that healing, as it allows us to use our imagination to visualise new ideas or to express emotions, she explained. Science is important because it provides the very explanation for life itself and how lifeforms are created, evolve and are sustained.

Both art and science played a role in the selection of the Pantone Color Institute’s Colour of the Year for 2023, Viva Magenta (see box). This

hue, which Leatrice described as a nuanced crimson red that balances warm and cool colours, reflects both the influence of digitized art and a very small but powerful creature - the cochineal beetle that produces carmine dye, which is one of the most precious, strongest and brightest in the natural dye family.

When it comes to art, Lee says she’s particularly interested in the resurgence of surrealism, which portrays “dreams as an escape from reality”. The style often incorporates unique colour combinations that “dare to be different”.

Trending artforms that are more nature-based include regenerative designs, which often offer a creative and quirky mix of colours and materials that “bring new life to anything that is abused, under-used or otherwise neglected”. There’s also Storm Chaser artwork that captures landscapes at tumultuous, but very colourful, moments in time. Lee is also watching how cuisine is often elevated to an artform, especially in relation to baking and cocktails/specialty beverages.

As for science, water - an essential source of life and energy to many lifeforms - is emerging as a theme in several ways. One is in terms of the popularity of the blue palette, which is often associated with clarity, health and balance. Another is in regards to the popularity of products coming from

Photo: Press Loft

ocean-related materials, whether seaweed or clay from the powdered shells of sea creatures. There’s also the continued popularity of pearlized finishes and metallics, which evoke the undulating motion of water. Sustainability or nature-based colour and designs continue to resonate, as does anything related to health and wellness.

Entertainment is one of the many industries that Lee studies for future colour trends and preferences. In this year’s session, she cited the latest Avatar movie, whose theme involves water; and an upcoming sequel to Disney’s Inside Out, where each character or emotion assumes a colour; and Despicable Me 4, which incorporates traditional blacks and whites with a wide range of supporting colours.

She also noted that the colours in many of the action-adventure games that remain popular are definitely darker. While those shades are not for everyone - the lighter or mid-tone colours remain most popular - it’s important to note that some people may be more comfortable with them.

• Sustenance: This palette reflects “the rituals of entertaining and dining that never go out of style,” said Lee. It evokes feelings of creative cooking, love and laughter, and the joy of sharing. It involves greens, blue-greens, a yellow-green, some deeper tones and a suggestion of pink.

• Replenish: Lee called this “a water-born palette” which involves many shades of blue but also incorporates apricot and pink to add “a touch of newness”. Evoking thoughts of self-care, hydration and calming bath rituals, it’s all about life balance and rejuvenation.

• Creative Mixology: Every colour family is represented here - even earth tones - in a palette that Lee described as “great fun”. Creative Mixology is all about individuality and experimentation, allowing for free-spirited aesthetics and the mixing of old and new.

• Sanctuary: For those who want softness and steadiness, Sanctuary offers relaxation and harmony with several pastels, mid-tones, and a

Lee closed her session by detailing the seven Pantone View Home + Interiors 2024 palettes. Each one speaks to a different way how consumers can move forward in our post-pandemic world in a tempting, positive, and deeply human mode.

deeper, chocolate-like brown. It inspires a simple environment, where smart technology solutions are hidden underneath the surface.

• Stylist: Inspired by fashion crossovers, this combination features many blues and blue-greens, but also incorporates metallics, which add a sheen and “the feeling of undulating water”. This palette feels both traditional and contemporary, and has universal appeal.

• Surrealism: Consumers looking to escape from the everyday with unexpected and unusual colour combinations are likely to appreciate this palette. Described as “illogical, quirky and witty”, Surrealism evokes feelings of an uninhibited dream state.

• Scenic: Inspired by the prismatic hues in nature’s light spectrum, this palette is dynamic and visually arresting (think flashes of lightning, bold sunsets, and reflections of bright colours on clouds). Pinks and purples combine with oranges and orangepinks, as well as some earthy tones, for a “quite beautiful” effect, Lee said.

Owned and operated by the International Housewares Association (IHA), The Inspired Home Show was held from March 4 to March 7 at Chicago’s McCormick Place. Visit: TheInspiredHomeShow.com

Scenic

Stylist

Surrealism

Sustenance

Creativity meets with collaboration

Jo McBeath, owner of Chirpy in Chapel Allerton, chats about her contemporary gift store and workshop space which aims to offer customers ‘more than they expect’

Why did you decide to open a gift shop?

After 20 years of corporate life, I was itching to do something different. Chirpy was my local gift shop, where I went to buy cards and presents. So when it went up for sale I jumped at the chance.

I got the keys six weeks before Christmas 2016 and just had to learn as I went along; it was a real baptism of fire. But I loved it from day one and have no regrets. Although I had no real retail experience, I took everything I’d learned over the past 20 years [as a business adviser managing people, suppliers and agents] and used those skills to run Chirpy. And it seems to be working.

Tell us a bit about your business.

Chirpy is in the heart of Chapel Allerton, which is a suburb of Leeds. It’s a small, quirky shop on two levels, with the top level used for workshops, events and pop-ups.

We’re a local shop with a very loyal customer base, mainly comprising families and professionals aged around 30 to 55. We try to get to know our customers by name: I love seeing the children grow up and finding out what they’re learning at school, and what they’re up to at the weekend. We also see lots of men who come in hoping I’ll remember what their partners looked at last time they visited, which I often do!

Customers often look for an affordable gift for someone’s birthday (often on the way to meeting the recipient at the local pub). We regularly get asked for a pen to write the card and of course, we gift wrap too.

Describe your range.

We stock a mix of small brands and handmade goods. We love supporting local makers, of which there are

several in Leeds and Yorkshire, and try to showcase as many as we can. We’re lucky to have some local artists too, who display and sell their work with us.

What are your key gift categories?

We sell a lot of ceramics, especially planters for houseplants as this trend continues. Our homeware range suits a modern home with a colourful aesthetic. Candles are a great gift choice, and we’ve seen a rise in crafting kits and jigsaws over the past few years. Jewellery is always popular and our ranges tend to be more casual, everyday, affordable options. Sustainable gifts are also on the up - those made from materials such as cork or recycled paper.

range of silver mini studs makes a lovely present, especially for younger girls and teenagers, while Forme Jewellery offers unique handmade necklaces. We also stock Growbar [seed collections in coir bars] which are popular as postable gifts, ceramics from Musango, and vegan accessories from Goodeehoo. And, as we serve a lot of families, Blade & Rose’s children’s leggings are best sellers.

How do you find products?

I usually go to trade shows: my favourites are Top Drawer and Home & Gift. This year I’m visiting PG Live for the first time to find new card suppliers. I’m contacted on a daily basis by potential suppliers, usually via Instagram or our website. I get quite a few walk-ins too, but I try to discourage that and ask people to contact me first with a bit of information about their products.

How many suppliers do you deal with?

More than 50, though I try not to have too many suppliers of the same kind of products. So, I have a couple of candle suppliers at different price points.

Small brands include Liga (its Beach Clean range of placemats and coasters is a best seller, despite Leeds being as far away from the sea as you can get!). Then there’s Arthouse Unlimited for its candles, soaps and mugs: customers love its ethos of working with adults with learning difficulties to design wonderful products.

Local chocolate from York-based Choc Affair is great as a little extra pick-up. And the Lucy Kemp

What’s your selection criteria?          I always check suppliers’ websites and Instagram (and check if they ‘follow’ me, to make sure they understand the type of products we sell). It’s important that their products fit with the rest of the shop, because sometimes I like a product but can’t see how it would work with my other ranges. I also need to imagine how and where it will be displayed. Other criteria are minimum order quantities, because with new products it’s good to be able to place a small trial order. Payment terms are also important.

Like my customers, I’m looking more and more at green and sustainability credentials. Obviously buying from local suppliers is a consideration too, as we’re supporting the local economy, and often they deliver products by hand.

“We’re always open to new ideas and opportunities”

How has trading been for you so far this year?

It’s been tough, with a noticeable decline in footfall. People are more cautious with their spending and there’s definitely fewer impulse buys. I’ve spent a lot of time planning and budgeting this year as I’m confident that the latter half with the run-up to Christmas will be good, but we have to manage our stock and cashflow up to then.

What’s selling well?

Small gifts for £10-£20 including ceramics, jewellery and kidswear. Our core best sellers are cards. We offer a discounted bundle of five in-store and online, and always ensure we have a great range so people keep returning. We also have a range of products specific to North Leeds, unique to us. These include a mug, tea towel, coaster, print and postcard, which appeal to people who are local or are moving from or into the area.

How do you market your business?

Mainly through social media: Instagram and Facebook. I post every day, also using stories and reels. We have a mailing list too and send a fortnightly newsletter to keep customers up to date with what we’re doing, and we often run special offers and discounts.

There’s a local magazine which we market ourselves in with a discount voucher. Chapel Allerton has a local resident forum (subscribers get a discount card which they can use in Chirpy) and a Facebook page where we promote Chirpy.

Plus, I have a contact at the local newspaper who I call whenever we have a story to tell, so we’ve been in print a few times and even on the local news. Wordof-mouth is important as well: getting customers from recommendations is always reassuring.

Do you offer in-store events?

We use our upstairs space regularly for workshops, events and pop-ups. This year we’ve hosted two Maker in Residence events where local makers set up shop for two days, giving them a chance to sell their products and giving us an opportunity to see if their items work in Chirpy. We’ve currently got an Artist in Residence exhibiting her work for sale. We’ve hosted a womenswear pop-up, a nutrition talk, and a first aid event. The space has also been hired out for private workshops, including crafty hen parties, baby showers, and a Leeds Girls networking event.

What’s on your counter?

There’s a convenient little shelf where you’ll find a great choice of local chocolate and a couple of affordable pick-up gifts, including bookmarks, flower presses and ceramic buttons. You’ll also be able to pick up a copy of the local free magazine - and we usually have some flowers, and a candle burning

Do you offer additional services?

We think it’s really important to offer our customers more than they expect. We offer gift cards in-store and online, vouchers for our workshops, and a digital loyalty programme in-store where customers collect points and get money off purchases. It’s a good way to reward their commitment. We always offer to gift wrap for free using recycled paper, and we’ve just launched a wedding list service. With the growing popularity of sending cards, we launched a monthly card subscription service a couple of years ago. We also use this as a way of testing out new suppliers, by including sample cards as freebies and giving subscribers the chance to help us choose our new card suppliers.

What’s next for Chirpy?

It’s a difficult time at the moment. With decreasing footfall, it’s hard to plan to expand. However, we’re trying to look at what else we can offer our existing customers, and hopefully bring in new ones. This could be through collaborations with other makers, more bespoke events, and new workshops. We’re always open to new ideas and opportunities.

What’s the best and worst things about working in retail?

I love the fact that Chirpy is so much part of the community that I know everyone in the village. I love sourcing new products and hearing lovely feedback from customers about the things I’ve chosen. Running events is one of my favourite parts of the job too. As I’m a natural organiser, I like having lots of things on the go and juggling lots of plates. But I’m not a fan of the uncertainty, and never really knowing how the day is going to go. I’ve stopped trying to predict which days will be busy or quiet, and just have to be confident that everything will work out by Christmas, our busiest time of year.

What advice would you give to someone starting out in retailing?

Be aware of all the extra costs you don’t think about, such as insurance, music, and paper bags. Be prepared for long, quiet days and hundreds of emails from companies asking you to stock their products, or offering to sort out your SEO!

Don’t take it personally when people come into your shop and say that they love it so much they could buy everything - and then leave buying nothing.

Think about who your customers are and what they are looking to buy, how much they are spending, and how else you can help themso that coming into your shop is an experience. Look to see who you can collaborate with, and how you can work with neighbouring shops to support your community.

Top 5 Best Sellers

1. Various sources greeting cards

2. Blade & Rose children’s leggings

3. Liga Beach Clean placemats and coasters

4. Arthouse Unlimited candles and soaps

5. Exclusive North Leedsthemed homeware

Manor House offers 30 fragrances for 2023

Manor House’s 2023 collection encompasses 30 gorgeous fragrances to choose from, which is its largest offering yet. The company has added two new scents called Antibes and Portofino and says “both are selling amazingly well. We have created much more in-depth fragrances for these collections, and the feedback has been so positive.

“We have also launched a complete collection of Soy Wax Candles in Tins (silver tins for year round and gold for Christmas). Sales of these, which we are offering in all 30 of our fragrance collections, have exceeded expectations.

“The fact that our products are handmade in England is what so many stockists want. Our pot pourris are all designed in-house using the finest botanicals available to purchase, fragranced using high-end oils, and then finished with individual flowers, petals and seed pods. Every box and bag is then hand-tied ready to display. Our fragrance oils are great for refreshing pot pourri, or for traditional and even electric oil burners, and these remain one of our top-selling products.

“All our Botanical Candles are produced using the highest-quality waxes and fragrances to match with the pot pourris, with hand-placed flowers and seed pods added before hand-wrapping and tying. Our glass candles are simple and stylish and offered in matching gift boxes - again, ready to display.

“Our Reed Diffusers, Diffuser Refills and Room Sprays are hand-poured with a high percentage of fragrance, before being boxed and, again, tied by hand to complete the collection. Many also include our relaunched luxury hand wash and moisturisers, which add a practical and useful addition. All the lotions are created bespoke for us: they are not tested on animals and are safe to the environment and not harmful in any way.

“Our Drawer Liners are also hand-printed and infused with fragrances, along with our triple fabric bags and cushion stacks - all for use in clothes drawers and wardrobes to gently fragrance.

“Our Facebook page (Manor House Home Fragrance Ltd), Twitter account (@ManorHouseHome1) and Instagram account (Manorhousehomefragrance) link our business with our retailers and final-end customers and clients, and are gaining many followers and numerous positive comments.

“Finally, Private Label Home Fragrance is increasing dramatically and we are working with more and more leading retailers to produce private label collections incorporating clients’ thoughts, ideas, fragrances, and branding, to offer bespoke and unique one-off collections. We also now offer a standard selection of on-theshelf gift boxes in various colourways to suit the slightly smaller retailers.”

Call: 01359 250720

Email: sales@manorhousehomefragrance.co.uk

Visit: www.manorhousehomefragrance.co.uk

On June 1 BOLTZE launched its exciting new Spring/Summer 2024 collectionplus many more new products - for immediate delivery. The company’s latest offering is made up of numerous high-quality decorative items for the spring/ summer season, with which the home and garden can be beautifully staged.

One of the themes is Sea La Vie, which exudes real beach vibes. Blue and white home accessories are reminiscent of rushing ocean waves and are complemented by maritime designs. A special highlight is the orange hue, which refreshes the classic colour duo. Batik and striped patterns are now back in fashion and cut a fine figure here on home textiles.

Another theme is Relaxed Garden and, as the name suggests, this is all about decorative accessories that transform the garden into a true feel-good zone. The focus here is on modern shapes, high-quality materials, and low-maintenance plants, which create a clean look in the outdoor area. Stylish black and white prints and splashes of colour in a modern lime green make the look really fancy.

Plus, the Blooming Spring theme is the perfect way to prepare your shop for spring 2024, because it exudes plenty of spring fever and has some great decorative details for Easter.

For example, Easter egg decoration items look great on the table and small Easter nests can be filled with treats as desired. Dark wood elements, in combination with fresh yellow and khaki green, occupy centre stage for this look. Yellow is reminiscent of the sun and the lush green has a slight country character.

In addition to these and other varied spring/summer themes, the new collection from the wholesaler also has trend pieces to offer that set great interior accents at any time of year. For instance, BOLTZE has dedicated the Cozy Boho collection to the very popular boho furnishing style, while the Cape Cod theme combines maritime lifestyle with chic flair.

It’s worth exploring the new collection from BOLTZE. You can be sure to find stylish decorative highlights for your business that will delight your customers.

To have and to hold

The wedding season is busy again, after two years of Covid-postponed celebrations. However, times have changed.

Although classic gifts such as kettles, toasters, dinnerware, and glassware are still among the bestselling presents for newlyweds, these are now from top-end brands rather than basic ranges. This is because today’s couples tend to already have many of the traditional options.

So what gifts are trending in our post-pandemic world? Working at home means the betrothed want to invest in their space inside and out, from studies to gardens.

Hosting dinner parties at home has increased, so demand for fashionable home entertaining items has risen. Tableware and vases tend to be more casual or contemporary than previously, as couples choose to dine in a more informal way. Cool barware is a must, from shakers and ice buckets to a full bar cart.

Gifts for al fresco entertaining have developed too, such as fire pits, festoon garden lights, lanterns, solar lighting, and outdoor entertaining accessories.

Other newer additions are planters - and the accompanying plants - while the wellness theme has stimulated sales of candles and diffusers from premium brands, with beautiful votives and gift packaging. Beauty self-care brands also feature strongly, as do fitness accessories.

There has been an increase in socially responsible gift giving as

well. Sustainable and locally-sourced products are often requested, along with charitable donations and the opportunity to make tree dedications.

In addition, couples are requesting quirky, more individual gifts that are ‘desired’ rather than ‘required’,

vouchers for ‘experiences’ such as spa treatments or gourmet dinners. But overall, most couples request a blend of both cash and gifts.

from popcorn makers to pizza ovens, record players to pet accessories, and yoga mats to monogrammed gifts. In fact, the traditional ‘wedding list’ no longer exists in many retailers in the UK, but is now a ‘wish list’ across several ranges.

An accepted option in the current economic climate is to ask guests for cash to fund honeymoon travel, or

Key gifting categories such as photo frames, to display and preserve memories of the big day, continue to sell well. These tend to be premium, often personalised in some way, and contemporary rather than classic. Printed art and frames are also favoured, as lovebirds layer on to their existing home decor.

Engagements also stimulate strong gifting and card sales. Food and drink for the happy pair are top choices, with champagne flutes and rose champagne the best sellers. Premium candles and diffusers are favourite options too, while wedding planners and albums sell well.

Anna Berry is a director and co-founder of Retail100 Consulting, which is a consultancy firm with 100 years of retail experience that helps retailers and brands grow.

With more than 33 years of retail experience - both on the shop floor and in the head office - Anna was Head of Buying for Gifts, Cook and Dine at John Lewis with a team of more than 60 and sales of close to £400 million. She has also covered many buying categories in menswear, sport, fashion and beauty.

A driven leader, Anna is strategically agile and known for her passion for people and product, with trust and mentoring at the heart of her leadership style.

Email: hello@retail100consulting.co.uk

Visit: www.retail100consulting.co.uk; www.linkedin.com/company/retail100-consulting/

There is also a burgeoning gifting market for hen parties held for brides-to-be, with varied accessories available from tiaras and sashes to balloons and bunting. Plus, as many nuptials now take place in hotels and even upmarket barns, there is a big market for favours, with mini chocolates and candles increasingly popular. Table decorations, wedding balloons, faux flowers and the accompanying social stationery to adorn the beautiful table displays are growing rapidly too.

If you can support the individual style needed by the couple, there is trade to be had in thoughtful gifting which reflects their lifestyle.

The wedding season provides many opportunities to drive gifting and greeting cards sales, particularly in the quieter first half of the trading year, says Anna Berry, director and co-founder of Retail100 Consulting

L-R: Sara Allbright, Anna Berry, Neil Amer and Elaine Hooper

“Couples are requesting quirky, more individual gifts that are ‘desired’ rather than ‘required’”

Engagement & Wedding Gifts

Let’s celebrate love

Enesco Willow Tree

For more than 20 years, Willow Tree figures continue to be one of the most popular gift choices in the UK and around the world. This intimate line of figurative sculptures represents sentiments of love, closeness, healing, courage, and hope; all the emotions we encounter in life.

A true evergreen, which has been a best seller from the early days, the Willow Tree sculpture entitled Together (which includes the sentiment ‘For those who have found their true partner in love and life’) is one of a collection of wedding or engagement gifts which captures the essence of a couple’s love and commitment.

Gifting has never been more meaningful as the beautiful sculptures celebrate the important moments and relationships that life has to offer.

Disney Ring Drawer

Enesco is proud to introduce its Mickey and Minnie Mouse Ring Drawer into the best-selling Love Collection by Enchanting Disney. With a classic vintage style, this piece makes a wonderful gift or home adornment, perfect for marking engagements, weddings and other celebrations of love.

The traditional Kloche features the iconic Disney duo Mickey and Minnie Mouse in a sweet little scene as they hold hands and enjoy a romantic stroll, with a large pink love heart filling the space behind them, seeing the whole scenescape encased by a glass dome.

The base of the jar is made from wood and features a pull-out drawer which is big enough to safely stow away two rings. Kloche is Enesco’s first eco-friendly collection, produced using sustainably sourced wood and glass domes instead of plastic, and the sustainable credentials of this Kloche-inspired Mickey and Minnie Mouse Ring Drawer is no different. Presented in a branded gift box created from biodegradable packaging, it’s set to be a big hit with Disney fans.

Fragrance the big day Henry & Co

With the summer wedding season fast approaching, Henry & Co has the perfect way to fragrance the big day with many options to give as a gift.

Forever & always is an exotic and rich floral scent with notes of bitter orange and neroli, balanced beautifully with the soft notes of gardenia, jasmine and orange blossom. This sensual and emotive fragrance, reminiscent of a summer wildflower garden, is a great gift to celebrate milestones in life.

The range includes Wax Melts, Reed Diffusers and Refills, plus a Scented Candleand the Artisan Melts are each decorated with a single white rose bud.

Call: 0330 188 2006

Email: hello@henryandcompany.co.uk

Visit: www.henryandcompany.co.uk

Demdaco Inspired Bells

The Demdaco collection from Enesco strives to lift the spirits of all in times of celebrations, such as weddings or engagements. The Inspired Bell range features a calming aesthetic and light versatile colour palette, which is simply perfect for any home.

With gentle hues of creams and golds, earthy tones of stone and grey, and relaxing shades of pale lavender, blues and greens, these delightful hanging decorations feature a twine handle and each is presented in a gift box which includes a tag containing a sentimental message.

Call: 01228 404022

Email: uksales@enesco.co.uk

Visit: www.enesco.co.uk

Engagement & Wedding Gifts

Cherish the memories Exacompta Clairefontaine

Exacompta offers a wide range of matching traditional style guest books and photo albums to give a co-ordinated look for that special day, which are perfect gifts for those seeking affordable quality and style.

The latest guest books feature premium quality Clairefontaine 110gsm paper for family and friends to write their special messages to the couple. To enhance the luxurious look, each has gildededge pages in either gold or silver.

The photo albums are available in a range of styles - wirebound, book, or screwbound - which allows additional pages to be added if required. Each format contains FSCcertified paper in black or white, depending on the album.

Both the guest books and photo albums have long-lasting covers to ensure they remain intact for many years to come. They are available with various designs that feature a love theme, including a kraft paper version for those seeing a natural look to their special day.

Many of the Exacompta guest books and photo albums are made in France and contain sustainably sourced materials, making them an ecologically-aware purchase.

Call: 01553 696600 | Email: sales@exaclair.co.uk

Visit: www.exaclairlimited.com

Practical and pretty Joe Davies

The Xpressions Pot of Dreams range makes perfect wedding and engagement gifts and offers a unique way of saving pennies for the happy couple’s big day and honeymoon dreams. The attractive pots are fed with coins and notes before being smashed when they are full, to release the fund. Pots of Dreams is just one of the popular Xpressions ranges offered by Joe Davies alongside its extensive gift and jewellery collections. Everything is available to order in its trademark ‘little and often’ quantities, with free nationwide delivery for orders over £100.

Call: 0161 975 6300

Email: sales@joedavies.co.uk

Visit: www.joedavies.co.uk

For the happy couple

Personalised Memento Company

Engraved with a heartfelt message, this Personalised Love Heart Ornament is a thoughtful gift for any loving couple. With a modern design and neutral colour scheme, it’s a wonderful addition to any home, and a sentimental gift for any occasion including an engagement, wedding or anniversary. Visit PMC’s website to find out how the company can help you to sell from its huge range of dropship personalised gifts.

Email: sales@personalisedmemento.co.uk

Visit: www.personalisedmemento.co.uk

Let’s talk about…

Spring/Summer heroes

Bryony Taylor-Edwards, head of brand and gift, home, food, and toy buyer at Yarnton Home and Garden in Oxfordshire, highlights some of her new season finds and favourite discoveries

Hello folks! Gosh, it’s good to be back, especially to see blue skies and sunshine as I pen this column. This month I’m going to take you on a tour of our home and gift department at Yarnton Home & Garden to highlight our Spring/Summer heroes, and give you a sense of how the buy came together this season. Enjoy!

“It smells so good!”

Every time I wander into the department, I hear customers remark: “It smells so good!”. I have worked hard to provide a home fragrance gift offer that appeals to all our senses, and a new season equals new scents. The outcome is a complete, multi-sensory joy.

Spring Fair had some real delights on offer in this category. My hero choices are F.Y.G., Olor and Elä Life - all

very different ranges, but they sit beautifully side by side.

F.Y.G. was founded by the brilliant Demi Pendakis, who sought to capture his childhood joy of family holidays spent in Greece. And the scents do not disappoint. The brand offers stunning packaging, gorgeous-smelling handpoured 100% natural wax candles and diffusers - which are 100% recyclable to boot. I love this quote from the company’s website, and I agree with it wholeheartedly: “It is our belief that emotion and scent are entwined. Scent can transport you to any place on earth but, more than that, it can evoke feelings of place and time.”

Olor is another gorgeous bounty of colour and fragrance. This design-led supplier is so funky and modern that I had to take most of the range. Who wouldn’t want to receive one of its candles or diffusers? The firm also has the very on-trend wax melts that everyone is after.

Elä Life is the opposite of these two brands. Instead of igniting a gregarious sensory overload, it immediately grounds us straight back to earth. With its simple yet beautiful branding, Elä Life offers earthy scents and natural ingredients. Not surprisingly, it’s committed to living well throughout the journey of life, by embracing and practising the art of selfcare. I was so inspired by the diffuser at Spring Fair that we now have one releasing Elä Life’s wonderful scents across our departments.

These home fragrance newbies complement our core ranges, and we are delighted to welcome them to the store and to offer a selected edit online.

Textured gifting

Gifting does not have to be ‘hard’. This Spring/Summer I have upped the ante on textured gifting. Often when we think of gifting, we first think of candles, soaps and perhaps a diffuser. I, for one, take real joy in gifting the unexpected.

Our textured delights this season include stunning kimonos by One Hundred Stars. Witty, bright, and timeless, these beacons of elegant apparel add an element of surprise, personality, and movement to the department’s spa area.

Pad Home was one of my favourite discoveries. We love the brand so much that it’s now a major offer, but you will have to visit us and see for yourself!

It’s delightful, handcrafted laptop and pencil cases are a dream, not to mention wallpaper in tie-dye printsjust fantastic. Who wouldn’t adore a botanical bonanza on the wall?

And finally, what to wrap spring gifting in? Paper Mirchi of course. The swirly prints have me in a whirl! They are beyond gorgeous.

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PHOTOS: Clive Rose

Diary of a gift shop

April was an exciting month for us. We moved into our fabulous new store in Hailsham. After spending almost five years in the East Sussex town, we knew it was time to renovate the shop and when the premises became available next door, we took the chance and made it ‘Maybugs’ ready!

The physical move of products took two days to complete - with 9.5 miles clocked up on my health app! We had lots of curious customers peeping through the windows and asking questions about why we were moving, when it was happening, and if we were extending?

We love our customers and have worked hard to build up a good relationship with the community, so it was reassuring to know that they were genuinely interested in the progression of our business.

We held a grand opening on April 11, with people queuing outside to be the first customers in at 9am. We had special signature Maybugs goody bags for our first 25 customers who spent

£25, which was a roaring success. Our Hailsham store now shines alongside our Eastbourne and Bexhill stores. With sleek new flooring, stylish furniture, beautiful products, and friendly staff, we proudly offer the ultimate gift shopping experience.

A funny story for you… we love the eclectic mix of our customers, from regulars to more quirky shoppers. Last week a trendy looking gentleman popped into one of our stores and asked if we sold duvets. Actual duvets! We of course sent him in the direction of an appropriate shop and explained that we specialise in gifts. It’s the little moments in life!

We are very honoured to have been nominated as a finalist for The Greats Gift Retailer Awards 2023. Part of the excitement is that we have randomly selected two of our amazing employees to join the razzle-dazzle of the ceremony. Something we pride ourselves on is rewarding the dedication and hard work of our staff, and recognising that they are integral to the day-to-day running of the business.

Alongside this, Small Business Britain has announced that we are a finalist in the High Street Hero category of its Small Awards. We are very much looking forward to attending this event too. A very busy springtime for us.

At the time of writing, the Coronation of King Charles is just around the corner, and we have plenty in stock to celebrate. Our Wrendale design mugs with a glorious portrait of the King and his Jack Russell Terrier were only on our online store for a few days before we ran out. We also have plenty of memorabilia from Widdop to complete our Coronation range, making us the perfect place to shop for all things royal.

We also have a new project in the making - and it’s something for the whole community. We are expanding our Eastbourne store to the first floor and providing a unique Maybugs Moroccan-style Market for local crafters and small businesses to sell their wares. By offering the space free of charge, we’re giving local people the opportunity to expand their businesses to the next level. We will be on hand to provide advice and possibly even stock some of their products in the future. We hope that the footfall for the Market will mean more business for us too, so it’s a winning concept. We have had lots of interest and applications already, and we are planning for this to begin in July. So watch this space!

Just in!

As we went to press, we heard that Maybugs won the High Street Hero category of The Small Business Britain’s Small Awards. Greg said: “We are just gobsmacked! To be recognised as the best independent high street business in the UK for all the community work we do is amazing. When we set up Maybugs six years ago, we could never have dreamt of winning such an important accolade - and it drives us to grow Maybugs and build further on its success.”

This achievement came just seven days after Maybugs won the Best Retailer Initiative category of The Greats Gift Retailer Awards 2023 for its Supporting Independents This Christmas campaign. Co-owner John Dale said: “We’ve always believed that we can only be successful if the towns in which we are in are successful too, and we will continue to keep promoting all the independents local to our stores to benefit the towns as a whole.”

It’s been a very busy springtime for Maybugs, as Greg Rose, managing director and co-owner of the three-strong gift shop chain in East Sussex, reveals

Co-owners John Dale and Greg Rose outside their Hailsham store

Steps in the right direction

Andrew Goodacre , CEO of Bira (British Independent Retailers Association) talks about the Labour Party’s new five-point plan to ‘revitalise local high streets’

The leader of the Labour party Sir Keir Starmer and Shadow Chancellor Rachel Reeves have launched a five-point plan in which they have pledged to get our high streets thriving again. With this new plan now in hand, I wanted to share some of my thoughts. The five points of action are:

• Cut business rates for small businesses, paid for by raising the Digital Services Tax paid by online giants such as Amazon. Labour has said it wants to scrap business rates altogether in the long term;

• Introduce a £700 million voucher scheme allowing small businesses to make energy efficiency measures such as installing double glazing or buying electric vehicles;

• Tackle late payments to small businesses, by forcing big businesses to publish information on payment practices in their annual reports;

• Give local councils powers to take over empty shops and reopen them without consent from the properties’ owners;

• Introduce town centre patrols as part of Labour’s pledge to recruit 13,000 more neighbourhood police and Police Community Support Officers (PCSOs).

In general, it’s hard to argue with any of these measures. Business rates remain the number one issue for high street retailers, and we welcome the commitment to wholesale reform in the longer term. Instead of cutting rates for smaller retailers, I would like to see them removed altogether - and this would cost about £1.5

billion, 5% of the total rates income.

Following rates as a business burden is the cost of energy. It’s right that there is financial support available to enable smaller retailers to take appropriate measures. Many have already started doing this, to reduce energy consumption. But as well as grants, we need to ensure that landlords will also allow the work to be done and share the responsibility.

The plan to deal with empty shops is already an existing commitment by the current government, so this is not new. Bira has been heavily involved with developing this policy, but I feel it will only be used as a last resort by the authorities. I question how many buildings will be brought back into use, but it remains an option. Empty shops are not good for any high street.

Creating a safe and secure high street is important, so we support the proposal to bring in specific patrols. Anti-social behaviour and retail crime are blights on the high streets. Not only do these issues make shoppers feel unsafe, but it damages businesses, and we have seen an alarming increase in the abuse of retail staff. I would like to see more direction being given to the police and crime commissioners, and ensure that business crime and safe high streets are included in their plans.

We applaud the Labour party for bringing forward these ideas – they are steps in the right direction. But we need so much more if high streets are to thrive.

Planning could be easier. We need to see local authorities instructed to work with businesses when developing local plans. We want to see

accessibility to towns improve with public transport, and a different approach to the provision of parking.

We have been talking to the Labour party to discuss our thoughts and ideas. There is a commitment to the high street, but actions will always speak louder than words. Call:

“There is a commitment… but actions will always speak louder than words”