70th Anniversary — 2004 Annual Report
SQN job no: 0409024 Client: Goodwill Project: Annual Report 04 Date: 02MAY05 Stage: Draft 05 Flat size: 20 x 7 inches Finished size: 10 x 7 inches Ink: 2/2 with bleeds and 2 x 2.5 emboss on cover only
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With determination and hard work—and the opportunities and support that Goodwill provides—every person who wants to work, can work.
SQN job no: 0409024 Client: Goodwill Project: Annual Report 04 Date: 02MAY05 Stage: Draft 05 Flat size: 20 x 7 inches Finished size: 10 x 7 inches Ink: 2/2 with bleeds
Strengthening Our COMMUNITY One Career at a Time Goodwill of Greater Washington is one of the 207 Goodwill organizations around the country that provide job training and placement services for people with disadvantages and disabilities. We believe that honest work has great power to instill and restore dignity in every human being. To that end, we work hand-in-hand with the local community to educate, train, employ and place individuals who need help. 2004 was a year of growth for Goodwill of Greater Washington. We provided job training or placement services to over 2,000 people with disadvantages or disabilities throughout the Washington area. We also reopened our Arlington, VA, career training center and launched a re-branding campaign to create greater awareness for the Goodwill mission.
“A hand up, not a handout”—That was the philosophy that founded Goodwill Industries more than 100 years ago. Our success is demon-
We continue to fund our efforts by selling items donated at our seven Goodwill retail stores, by contracting with local businesses and the federal government to provide custodial, landscaping and pest-control services, and through individual and corporate donations from you, our generous supporters. These activities not only generate money for our cause, they also provide the first step into the workforce for many of the people we serve. As you will see by reviewing this annual report, Goodwill of Greater Washington has laid a new foundation for success and sustainability. With determination and hard work—and the opportunities and support that Goodwill provides—every person who wants to work, can work. In 2005, Goodwill of Greater Washington celebrates its 70th year of building dignity through work for the disadvantaged and disabled. On behalf of all of them, we thank you for your support now and in the coming year. Sincerely,
strated every day—by the thousands of disabled and disadvantaged people transforming themselves from dependents into workers, from welfare recipients into taxpayers.
Carl Santillo Chairman of the Board Goodwill of Greater Washington
Catherine Meloy President & CEO Goodwill of Greater Washington
BOARD OF DIRECTORS Carl J. Santillo, Chairman Glen Howard, Vice Chairman John M. Bush, Vice Chairman Peter Zinsser, Treasurer
Roger Clark, Jr. (J.R.), Secretary Catherine Meloy, President CEO Linda Chandler, Ex-officio Barbara Wege, Ex-officio
John H. Ferman, Deborah Gandy, Jon P. Grove, Charles W. Harles, John D. Kemp, Robert C. Lightburn, Catherine Martens, Patricia McGuire, Maritza G. Montiel, Linda Rabbitt, Alex Orfinger, Ann Stock, Jeanne Theismann HONORARY TRUSTEES: Raymond Bender, Wiiliam R. Boyer, Richard England, Bancroft T. Foley, Leonard C. Greenbaum, A.L. (Jay) Jagoe, Steuart Martens, John Murray, Donald L. Park, Jay Parker, Paul Rothenburg, Alan R. Weitzman
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My Name is Donald Robinson. I guess I had a rough start:
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SQN job no: 0409024 Client: Goodwill Project: Annual Report 04 Date: 02MAY05 Stage: Draft 05 Flat size: 20 x 7 inches Finished size: 10 x 7 inches Ink: 2/2 with bleeds
Donald Robinson
ABOUT CONTRACT SERVICES
the youngest of 12 kids, born in the projects of Southeast Washington. I never knew my father, and my mother suffered from alcoholism. I was passed along from one group home to another until I turned 18. I did the best I could, though. I played trumpet in my high school band, I played pick-up basketball, and I volunteered at my church. I graduated from high school and went to work. Things were going fine until I got hurt on the job in 1996. My injury wouldn’t heal, and then doctors diagnosed Charcot-Marie Tooth Peripheral Neuropathies (CMT). It’s a disorder that affects the peripheral nerves outside the brain and spinal cord that supply the muscles and sensory organs in the limbs. The pain is real bad. Since then, I have to spend a lot of my time in a wheelchair. When I’m not in my chair, I wear heavy braces on my legs. I couldn’t go back to work because of my condition, and that was the biggest blow. I was used to hard physical work, and now I was on disability. What was I going to do? Well, what I did was find Goodwill of Greater Washington. They put me in their environmental services training program last fall, and now I’m finally working again. I have a good job, working at the Armed Forces Retirement Home in Northeast DC. It’s the best thing that’s ever happened to me. You know, I don’t worry about what I don’t have. My legs ache, and I take medication every day. But then I think about the man who has no legs, and I don’t feel so bad for myself. I’m looking to the future. Someday, I’d like to open my own custodial business. I think I can help other people, like Goodwill has helped me.
Through its contract services, Goodwill of Greater Washington not only provides employment opportunities to people with disadvantages and disabilities, it also generates revenue to fund its job training and placement programs. Goodwill provides janitorial maintenance for federal buildings in the Washington metropolitan area, as well as emergency cleaning, pest control, grounds maintenance and landscaping. Goodwill’s affiliate, Best Kept Buildings, also provides these services to commercial operations throughout the greater DC area. Employees of both Goodwill and Best Kept Buildings are trained, licensed, bonded and insured. All services are customized to each client, and are available 24 hours a day, seven days a week.
I’m looking to the future.
I’d like to open my own custodial business.
Goodwill of Greater Washington’s Contract Operations Division employs more than 300 people, 78% of whom have disabilities, and maintains almost 8 million square feet of government and commercial office space.
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My Name is Bernard Kosie. Thirteen years ago,
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SQN job no: 0409024 Client: Goodwill Project: Annual Report 04 Date: 02MAY05 Stage: Draft 05 Flat size: 20 x 7 inches Finished size: 10 x 7 inches Ink: 2/2 with bleeds
Bernard Kosie
ABOUT RETAIL OPERATIONS
...my country, Sierra Leone, on the west African coast, was in ruins. Our leader, Major General Joseph Saidu Momoh, had been overthrown in a military coup, and we were consumed by a violent civil war. I loved my country, but I knew I had to get out. I gathered the few belongings I could and made the long and difficult journey to America. I settled in Washington, DC, but things weren’t easy. Even though I had a college degree, I spoke little English and didn’t have many skills to suit my new environment. Then I saw a recruitment ad for Goodwill of Greater Washington in the newspaper, and I decided to learn more. I enrolled in Goodwill’s retail training program, and, when I finished, I was hired to work as a sales associate in the Goodwill store in Arlington, VA. At the same time, I started working toward my master’s degree. In just a little over a year, I got promoted to manager—not only of the Arlington store, but of the Falls Church store as well. By 1994, I graduated from Marymount University with a master’s degree in accounting.
Integral to Goodwill since its inception 100 years ago is the collection of donated clothing and household goods and their later resale. Profits from this enterprise not only fund the operation of the organization but directly further its mission by employing the disadvantaged and the disabled to sort, clean, refurbish, price and display the items for sale. Goodwill of Greater Washington operates seven thrift stores in the region. Even clothing that does not sell in the stores is baled and sold as textile salvage, keeping it out of landfills and returning a modest sum. Particularly valuable items are sold through www.shopgoodwill.com, an internet auction site similar to Ebay.
I left Goodwill to take a job as an accounting intern with the Close Up Foundation in Alexandria. Over the next seven years, I steadily worked my way up the ladder there and at other organizations. By 2002, I felt it was time to change directions. I wanted to help people like me—people who came to this country from Africa in hopes of escaping war and poverty to fulfill the American Dream. To that end, I launched Feed the Hungry International, a nonprofit that provides food, clothing and outreach to Northern Virginia’s African community. Goodwill was like a family to me at a time when I was in need, and now, as CEO of my own charitable organization, I am proud to give back. When I came to America, I wanted to work, and Goodwill was the only organization that would give me that opportunity. I would recommend Goodwill of Greater Washington to anyone who needs help getting back on their feet.
Goodwill was the only organization that would
give me that opportunity.
In 2004, over 200,000 people donated used goods—and almost 481,000 purchases were made in Goodwill of Greater Washington’s six retail stores—generating $6.6 million for Goodwill programs.
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My Name is Bridgett O’Neill. By the mid 1980s,
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Bridgett O’Neill
ABOUT ADMINISTRATIVE SERVICES
...my life was going nowhere. I was a high-school drop-out and a single mother living on welfare. I desperately wanted to make a better life for my son and myself, but it was going to be tough. First, I earned my GED. Then, in December 1986, I enrolled in Goodwill’s administrative and clerical training courses. But just three weeks into the program, my grandmother died. It was a terrible blow; she had been like a mother to me. I didn’t know if I could continue. Goodwill was great, though. They provided me with daycare, transportation and meal allotments. With their support and kindness, I pulled through. I worked extra hard, and by June, I had completed my courses. Soon I got a job with Hines-Rinaldi Funeral Home in Silver Spring. I did well at various jobs in the funeral industry, but after several years, I decided to pursue my interest in health care. I applied several times with Prudential Healthcare, and finally got my break: a clerk position. I had to take a pay cut, but the benefits were better, and I thought there was more of a future. I was right. After just two weeks on the job, I got a promotion to recertification coordinator and a 23 percent pay raise! Since then, I’ve steadily moved on, and now I have my dream job as community relations coordinator for an insurance company. I am responsible for providing grass-roots assistance and health-care education to community-service organizations that serve disadvantaged neighborhoods. I’ve worked hard to get where I am today, and I credit Goodwill for getting me started. They helped me become more self-sufficient, and I’m proud to say, I’ve been able to put my son through college. I look back to our days on welfare, and almost can’t believe how far we’ve come.
I almost can’t believe
As the technology revolution has transformed the American workplace, Goodwill has kept pace; emphasizing technology training in its career services. For many clients, the first step at Goodwill is GED preparation and/or English as a Second Language classes. Occupational training consists of both formal classroom work and coordinated programs with local employers. In-depth training prepares clients for work in specific industries, such as information technology, health care, banking, building maintenance and environmental services, hospitality and a variety of other manufacturing and related industries. For clients interested in clerical or administrative positions, Goodwill offers courses in office skills such as computer e-mail, internet, wordprocessing and other software programs. A final step toward independence may include supported temporary or transitional employment at a Goodwill facility or within the community. Evaluations are built into all facets of Goodwill training to benchmark client performance and guarantee quality assurance.
how far we’ve come. In 2004, three out of every four Goodwill of Greater Washington graduates obtained employment, and the combined wages of those employed totaled $3,182,400.
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My Name is Bill White. I really don’t know how it happened
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SQN job no: 0409024 Client: Goodwill Project: Annual Report 04 Date: 02MAY05 Stage: Draft 05 Flat size: 20 x 7 inches Finished size: 10 x 7 inches Ink: 2/2 with bleeds
Bill White
ABOUT PLACEMENT SERVICES
—my life has been such a roller-coaster of ups and downs. Twenty years ago, in my mid-20s, I found myself out-of-work and homeless—just when I should have been building my future. Instead, there I was, in view of the US Capitol, sleeping by the railroad tracks and eating only when I could find food. I was too embarrassed to even contact my family. It was a miserable existence. I was too proud to ask for help but I didn’t have anywhere to turn. And the longer I went without a job, the harder and harder it became to find one. I didn’t have any confidence or self-worth. One day, though, I found Goodwill. They didn’t offer me a hand-out. Instead, they offered me an opportunity. I learned skills and got to work, first as a pest-control technician. I started earning a paycheck, and I started to feel good about myself. Pretty soon, I trained to be a truck driver, and Goodwill contracted with me to transport donated goods between their donation centers and retail stores. I worked hard, and I got more routes, and I earned more money. For me, there was no looking back. I got an apartment, I bought my own groceries—I rebuilt my life.
The first step on the road to employment is understanding one’s skills, abilities and interests. Goodwill’s Workforce Development Staff helps clients evaluate themselves and then plot a career path. Along the way, they learn job readiness skills such as workplace etiquette and employer expectations and life skills such as time management and problem solving. They develop interpersonal skills and the confidence to build successful working relationships. Once they are ready to enter the workforce, Goodwill helps them prepare resumes, conduct job searches and practice interviewing. Even after they are hired, Goodwill maintains contact, assessing progress and their ongoing need for services—even providing on-site job coaching as necessary.
Eventually, I saved up enough money to buy my own business—Bill’s Seafood Kitchen here in DC. Looking back, I can’t believe where I was, and how far I’ve come. I’m about ready to open a second restaurant, called Ribs in the House, and I run a boarding house, too. I’m a successful entrepreneur! Where once I had no skills or training, I now train and hire employees of my own—even my own mother. Now, my family is proud of what I’ve done. I’m working with other local businesses to start a foundation to help needy children, called Children of the Hood. Not so long ago, I didn’t have any dreams at all, and now, I’m living the American Dream. Goodwill helped me learn to cry again, to feel again. I had forgotten what emotions felt like, because I couldn’t afford to feel them. I was truly blessed to find Goodwill. They saved my life.
I was truly blessed
to find Goodwill.
Goodwill of Greater Washington places clients with 40 different local corporate partners, in jobs ranging from package delivery to sales, in industries such as hospitality, health care, retail and janitorial.
DONORS Goodwill sincerely thanks all of its donors and supporters. Max and Victoria Dreyfus Foundation, Inc. The Meyer Foundation The Morris and Gwendolyn Cafritz Foundation Potomac Electric Power Company Venable Foundation
CORPORATE GIFTS Bellsouth Corporation The CIMA Companies, Inc. ExxonMobil Foundation Falls Church Community Service Council, Inc. Fannie Mae Foundation Goodwill Industries International Gordon Foundation Hechinger Foundation Jovid Foundation Network for Good Paul & Annetta Himmelfarb Foundation Philip Graham Fund Projection Presentation Technology US Trust Technology & Support Services., Inc. Woodstock Corporation
Ms. Patricia McGuire George A. Monick Mr. Alex Orfinger Mr. & Mrs. Albin Pfeifer Pitney Bowes Matching Gift Program Mr. & Mrs. Thorndike Saville Mr. Jess D. Thompson Ms. Stephanie Tsacoumis
BEQUESTS Ms. Aldene Barrington Mrs. Ella P. Burling Carl C. Campbell Ms. Lily M. David Ms. Lillian L. Everett Mr. & Mrs. John C. Garver Ms. Elizabeth and Rose Koury Ms. Alice R. Ward Mrs. Mildred W. Willenbrock Ms. Dorothy Williamson
INDIVIDUAL GIFTS $5,000 AND ABOVE
GRANTS Bank of America Foundation Clark Winchole Foundation The Community Foundation for the National Capital Region Dulin Goodwill Industries Eugene & Agnes E. Meyer Foundation Exxon Corporation Lockheed Martin Foundation
Richard England Maritza G. Montiel Carl Santillo Mrs. Barbara Wege
$1,000-$4,999 Mr. Donald Dobson Ms. Allsyia Foster Ms. Deborah G. Gandy Anne M. Magruder
$500-$999 America’s Charities Ms. Sharon Ahmad Mrs. Lucille B. Beall Mr. & Mrs. Raymond Bender Nina C. Brown Joshua Carin Captain Victor Delano Mr. William Dickinson Capt. Ralph Elder Mr. Richard H. Fahnline Mr. Whit Fletcher Mr. & Mrs. Jon P. Grove Jennifer Hassen Ms. F. J. Herrick Mr. Glen S. Howard IBM Employee Services Center Mr. & Mrs. Thomas Jacobs Mr. & Mrs. John Jaycox Janice E. Johnson Mr. Theodore C. Lutz Williams S. Martin Dr. and Mrs. John McLaughlin
Mrs. Catherine A. Meloy Mr. John M. Nannes Mr. & Mrs. Stuart Sheldon Mr. & Mrs. Robert L. Treanor Mrs. Hilda S. Warner Ms. Lisa K. Zirkin
$150-$499 Mr. Richard A. Allen Mr. & Mrs. and Mrs. Adrian Allison Mr. & Mrs. Harold R. Amos Mr. Donald Anderson Mr. & Mrs. Avery D. Andrews Todd Angerhofer Ms. Doris E. Austin Mr. & Mrs. Arden Baker Mr. Robert M. Baker Ms. Mary E. Bane Mr. James A. Barker Ms. Nadine F. Barr Mr. & Mrs. Victor E. Barton Ms. Dolores Battle Mr. Louis Beach Mr. & Mrs. David Becker Mr. Donald Benedict Lola Black Mr. Edward C. Blau Mr. & Mrs. William Boniface Mr. Norman P. Brand Ms. Leah Brasch Mr. William T. Breer Ms. Doris J. Briscoe
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Mr. A. R. Broadfield Thomas Broene Mr. & Mrs. Robert R. Brown Mr. & Mrs. Roger Brown Ms. Carolyn Buttolph Ms. Nancy W. Caldwell Mr. & Mrs. Waldemar Campbell Ms. Juanita Campitelli Mr. Eric J. Carpenter Mr. Russel H. Carpenter Mr. & Mrs. Daniel F. Case Mr. William S. Cassels Charitable Gift Fund Mr. J. Chase Mr. Brice M. Clagett Mr. & Mrs. Guy E. Clatterbuck Mr. & Mrs. Douglas Cochrane Mr. Jules Cohen Mr. & Mrs. David B. Conway Mr. Ellsworth B. Cook Lawrence S. Cooley Mr. H. R. Cort Mr. Graham A. Cosmas Mr. & Mrs. Kenneth A. Cox Mr. & Mrs. Edward M. Crichton Mr. John K. Culman Mr. & Mrs. James C. Davis Mr. & Mrs. George C. Denney Mrs. Julia E. Derry Mr. Frederick M. Deutsch Mrs. Lucile E. Doyle Mr. David G. Dombert Ms. Dorothy Downing
Ms. Carolyn L. Duignan Mr. & Mrs. James H. Elkey Mr. Lloyd D. Emerson Mrs. Amanda M. Erisman Mr. & Mrs. Donald Ernst Mr. & Mrs. Anthony F. Essaye Mr. James G. Evans Mr. Richard F. Evans Ms. Glorianne Fahs Ms. Amy J. Feldstein Mr. & Mrs. Alan M. Fern Ms. Harriet H. Fitzgerald Ms. Charlotte Frank Ms. Elisabeth R. French Ms. Edith Gamble Mr. Irwin W. Gebhardt Mr. & Mrs. Marvin J. Gerstin Mr. & Mrs. Peter Giesey Ms. Dorothy M. Gilford Mr. John Glendening Mr. David Goldberg Mr. & Mrs. Bernard A. Goodrich Mr. Robert M. Goschy Ms. Nancy Graham Ms. Constance H. Grisard Col. Carl H. Gunderson L. B. Gunn Mr. Paul F. Haefner Mr. Frank T. Halpin Mr. & Mrs. William L. Harding Dr. & Mrs. Robert A. Harper Mr. William D. Hart Mr. Doug Hartman Ms. Jean L. Hartung Ms. Florence Henderson Mr. James B. Herreshoff Mr. & Mrs. Wilson J. Hodgin
Mr. James C. Hogan Mr. & Mrs. Thomas W. Holcombe Mr. & Mrs. Ernest C. Holliday Ms. Marianne Holmes Ms. Ellen N. Holway Mrs. Mary L. House Mr. & Mrs. William D. Houser Mr. William E. Houser Mrs. Doris C. Houston Mr./Ms. Hadlai A. Hull Mr. Donald B. Hunt Mr. Fred J. Hurley Ralph Hyer Elizabeth A. Ivey Mr. Carl E. Jacobs Mr. Leon Jacobs Mr. Edwin C. Jones Ms. Mae W. Jurow Ms. Carroll W. Keller Tom Kelly Mr. & Mrs. George Kinney Mrs. Helena D. Kirkland Mr. Edward E. Koos Mr. Robert H. Korkegi Mr. & Mrs. Edward D. Korn Jeremy Krasner Ms. Sandra A. Kruzman Alexander Lancaster John Latham Ms. Dolores E. Layton Mr. & Mrs. Walther Lederer Patty Lee Mr. Glenn A. Lehmann Elizabeth Lewis Mr. Henry S. Lowenhaupt Mr. Larue R. Lutkins Robert J. Lynch Jr.
Mrs. and Mr. Jocelyn H. MacConnell Mr. Bruce W. MacDonald Mr. & Mrs. Joseph F. Maloney Mr. Richard S. Marsh Mr. James V. Martin, Jr. Ms. Margaret E. Martin Mr. & Mrs. Ronald Martinson Ms. Gail Mason Mrs. Anne C. McAfee Mr. Robert McCormick Mr. & Mrs. John McNulty Ms. Ruth Merwin Mr. & Mrs. Mardy Myers Helen Midboe Ms. Merrilee Miller Ms. Susan M. Miller Thomas Monahan Ms. Dorothy A. Montgomery Mr. Thomas D. Moore Mr. & Mrs. William P. Moore, Sr. Cynthia Morgan Ms. Katherine B. Morgan Mr. & Mrs. William Muenchow Mr. & Mrs. Alan Y. Naftalin Ms. Kathleen Nevins Mr. Kenneth A. Nelson Mr. & Mrs. James M. Newmyer Mr. & Mrs. Edwin D. Palmer Mr. Thomas A. Parrott Mr. & Mrs. Lee M. Pearson Mr. & Mrs. Frank Perrini Ms. Joan L. Pesata Ms. Beverly Peterkofsky Mr. Eugene Pfeifer Mr. & Mrs. J. C. Phillips Ms. Lois Pilgren
Mr. & Mrs. Abe and Irene Pollin Mr. Peter Pomeroy Mr. Mark Posin Mr. & Mrs. Melvin I. Potosky Mr. & Mrs. Peter G. Poulos Mr. Pathickal Poulose Mr. James Pryde Mr. Ricardo A. Ratti Mr. & Mrs. Sidney B. Rawitz Dorothy Ray Ms. Mary Restifo William Rich Mr. Mark E. Richter Mrs. Alice Riginos Mr. William R. Roman Mr. & Mrs. Paul M. Rothenburg Lily Ruckstuhl, MD Mr. Robert W. Russ Mr. Joseph Y. Ruth The SallieMae Fund Mr. Charles Schudt Mrs. Margaret Schwartz Mr. Walter Schwermer Ms. Sarah L. Shafer Mr. Walter P. Sharp Mr. & Mrs. Charles J. Sheppe Mr. & Mrs. Irving J. Shepperd Mr. & Mrs. Eric Shettle Mr. & Mrs. Ralph W. Shrader Ms. Margaret H. Sickels Mr. Earl J. Silbert Ms. M. N. Sipple Miss Frances M. Smith Gary Smith Mr. Leslie F. Smith Gilbert L. Southworth Mr. & Mrs. David Stafford
Ms. Jane Starkey Ms. Ellen Steis Mr. Thomas Stern Mr. C. E. Sunderlin Ms. Patricia M. Swing Mr. & Mrs. David B. Sykes Ms. Betty K. Taska Leonard W. Thomas Mr. & Mrs. Robert J. Trudel United Way of the National Capital Area Ms. Caroline E. Van Mason Mr. & Mrs. Charles P. Wales Mr. & Mrs. Sidney A. Wallace Mrs. Mary T. Waller Ms. Mildred V. Watts Mrs. Phyllis Weare-Dodd Joanne Weiss Ms. Valerie Wendling Rev. James O. West, Jr. Mr. & Mrs. Robert G. Weymueller Ms. Marilyn White Mr. Richard A. White Mr. & Mrs. James L. Wiley Anne Wilhelmsen Mr. Herman L. Williams Mr. & Mrs. James W. Williams Ms. Clara Wing Mr. & Mrs. Charles L. Whitham Mr. & Mrs. Bill and Olga Witting Mr. Paul Wittrock Mr. & Mrs. Joseph A. Yager Mrs. Mary J. Zenchoff
Financials For the 12 months ended December 31, 2004 2004 GOODWILL OF GREATER WASHINGTON INCOME
Goodwill of Greater Washington Income and Expenses 2004
4% Fundraising $927,643 5%
Investments $975,242
36% Contributed Goods/Retail $7,589,115 54% Contract Services (custodial, landscaping, pest control) $11,532,635 1% Grants $165,679
INCOME Contributed Goods/Retail Grants Contract Services (custodial, landscaping, pest control) Fundraising Investment Income
2004 GOODWILL OF GREATER WASHINGTON EXPENSES 2% Fundraising $463,613 6%
Management & General $1,131,269
5%
Workforce Development $1,048,434
32% Contributed Goods/Retail $6,408,559 55% Contract Services (custodial, landscaping, pest control) $10,917,631
EXPENSES Contributed Goods/Retail Contract Services (custodial, landscaping, pest control) Workforce Development Management & General Fundraising
7,589,115 165,679 11,532,635 927,643 975,242 21,190,314 6,408,559 10,917,631 1,048,434 1,131,269 463,613 19,879,756
2004 WORKFORCE DEVELOPMENT DIRECT SERVICES Skills Training Job Placement Social Security Benefits Planning GGW Employees with Disabilities or Disadvantages TOTAL
298 195 270 381 1144
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Skills Training GGW Employees with Disabilities or Disadvantages Job Placement Social Security Benefits Planning
A&A • Cro Inn & Starb
August 20th, 1992 was a day that I hardly remember, but also a day I will never forget. I was hit by a car while getting off a bus on my way home from my job as a roofer. I suffered serious head trauma and had my right leg severely broken. When the paramedics arrived, I was declared dead at the scene. Through the grace of God, the paramedics were able to bring me back to life. During my recovery, I spent 21 days in a coma. Then I spent the next four years in a wheelchair, not knowing if I would ever walk again and suffering from severe memory problems as a result of my head injuries. But the accident gave me plenty of time to think about my future. With my injuries I could no longer work as a roofer, and I had no other job skills or an education to fall back on. Then I found out about Goodwill and enrolled in its work adjustment training program, which helps people with disabilities get back into the workforce through on-the-job training.
Hi, my Name is Charlie.
After one week in the training course, I received my first paycheck in five years. I was so excited just to get training that when I got the paycheck I was shocked. It put a big smile on my face.
But I didn’t stop there. In 2004, I graduated from a computer training course and am now employed as a full-time Data Entry Associate with Goodwill of Greater Washington. I enjoy getting up and going to work everyday. I really enjoy my job. Not many people can say that and mean it. I am living proof that the Goodwill mission works. I hope that you will continue to support us so that we can help more people like me who just want a second chance in life. I thank God for Goodwill every day, and for the dozens of partner corporations that take a chance on us. They gave me back my life. Thank you Goodwill, and thank you, Donors and Partners!
Thank you
A&A Certified Home Inspection • Addecco • Americorp • Aramark • Army Research Laboratory • Best Kept Buildings • Black Hawk Security • Bolling AFB • Booz-Allen • Bureau of Engraving & Printing • Clean Up • Crowne Plaza Hotel • Eagle Maintenance-Convention Center • Eagle Maintenance-MCI Center • Federal Express • Gardner, Carton & Douglas • Goodwill Industries International • Goodwill Retail • Hampton Inn & Suites • Heavenly Cleaning • Hecht’s • Hobart West • MaidPro • Martin Luther King Center • Open Door Women’s Shelter • PRIDE Industries • Securitas Security • Sheet Metal Union • Soldier’s Home • Starbucks • Target • Temp Solutions • Tera Tech • United Concessions • VA Hospital Center • Virginia Hospital Center • Washington Mobile Detailing • Washington Times • WMS
2200 South Dakota Avenue, NW, Washington, DC 20018 — www.dcgoodwill.org
SQN job no: 0409024 Client: Goodwill Project: Annual Report 04 Date: Stage: Draft 05 Flat size: 20 x 7 inches Finished size: 10 x 7 inches Ink: 2/2 with bleeds