Landlord brochure 2014

Page 1

Lettings | Direct Range of Services The Landlord’s first choice for Lettings...


About Lettings | Direct Lettings Direct was originally set up by an experienced portfolio Landlord became despondent with the lack of service received from the usual high street Letting Agents, not to mention the lack of property knowledge they had. Since then, Lettings Direct has gone from strength to strength creating an enviable reputation and very high profile brand within the industry, backed by experience, knowledge and enthusiasm. Our 18 plus years of property management experience combined with the wealth of knowledge gained from building our own successful property portfolios, soon became a fundamental selling point of the business, as nothing surpasses as much as having considerable hands on experience. As time has moved on the business has grown substantially, however our business ethics remain the same - we treat all Landlord properties as if they were our own and we work very hard to not only market the property in a refreshing and pro-active manner, but also to ensure the highest level of due-diligence in screening potential Tenants. We like to think of our service to Landlords as Lettings-plus; we are not just involved in renting and property management but also play a crucial role in helping Landlords source potential investment properties and build successful residential investment portfolios. An additional strength to the business model is our centralised Property Management team, who are highly qualified property professionals who understand all aspects of property management, Tenant legislation and Tenancy regulations and processes. Continual investment into our systems and resources ensures that property rental processes and Tenancy agreements always meet the current legislation to ensure maximum protection for Landlords throughout the rental term. By adopting our strong business ethics, Lettings Direct has grown to become one of the largest independent Letting Agents on the South Coast with offices in all the principle areas and an enviable portfolio of rental properties. We have a very high web presence, which is crucial in today’s market place, backed by prominent “To Let” boards and eye catching liveried vehicles all of which have helped establish the brand identity of Lettings Direct We believe in offering a very professional service at a fair price – backed by staff who are highly trained and experienced in all aspects of property management. As a company we are registered with both ARLA and The Property Ombudsman Scheme and follow the rigid code of conduct required by them.


Why Chose Lettings | Direct Over 18 Years successful Lettings & Property Management experience… Independent company with 4 x branches covering the South Coast… Extensive range of services including our Guaranteed Rental Package… Managed by very experienced Property Professionals… Fully compliant agency and licensed members of ARLA… Members of The Property Ombudsman Scheme… Fully insured with Professional Indemnity & Client Money Protection cover…


Range of Letting Services As a Letting Agent, we offer the standard Fully Managed and Tenant Find Services, that you would expect from most Letting Agents, however where we feel we excel is in our customer service and marketing of your property. We are one of the most proactive agents in not only marketing the property, but one of the most diligent when it comes to protecting your investment and ensuring the quality of the Tenant. Over and above the standard services, we also offer our Premium Service, which offers guaranteed rental week in - week out regardless of whether there is a Tenant at the property or not. This isn’t a cheap insurance policy, often offered by agents, as we personally rent the property from you at an agreed monthly rental. A summary of our services are listed below: Tenant Find Plus – this is a Tenant Find Service, operated on a “No let – No Fee” basis. Once instructed we will advise you on market values for your property and advise on pre-letting requirements. We will then market your property in order to find a suitable Tenant. Once found, we ensure that the prospective Tenant is adequately referenced and credit checked. Lettings Direct will prepare the Tenancy Agreement and collect the first month’s rent and Security Deposit from the Tenant. The Security Deposit will be registered in an approved Tenancy Deposit Scheme (a Tenancy registration fee of £35.00 (+VAT) is payable to the scheme providers). A standing order mandate will be set up with the Tenant in favour of the Landlord for future rent payments and thereafter the Landlord will manage the property. Fully Managed – this is as per Tenant Find Plus, however Lettings Direct will collect the rent from the Tenant and manage the day to day activities of the property. This includes routine property visits, arranging emergency repairs and liaising with the Landlord with regard to any non emergency repairs / maintenance on the property. We will also deal with any warranty or insurance claims on behalf of the Landlord. A monthly rental statement will be generated and the Landlord paid for the rent collected less any management fees and agreed repair costs or services. The service will deem to continue whilst the Tenant is in occupation of the property. Premium Service – this is our guaranteed rent service, whereby Lettings Direct will guarantee the rental of your property for a fixed period, usually 1 year. Your rent will be paid regardless of a Tenant being in the property. The agreed rental amount is what the Landlord is paid each and every month. There are no additional set up costs for the Landlord to pay, as upfront costs and management charges etc. are included within the guaranteed rent.


What’s Included in the Rental Services? Detailed below is a list of what services are included in the fee’s we charge for each main service. For Landlords who wish to manage their own properties, we are also able to offer additional services that are included in Fully Managed Service on a “Pay as you go” basis. Service

Set up / Admin fee

Rental Valuation / Market appraisal Advertising of the property Accompanied viewings Tenancy application Tenant referencing (ID/Employment/Bank/Landlord) Preparation of Tenancy Agreement Collection of first month’s rent & deposit Set up of standing order mandate Meter readings Notification of new Tenants & meter readings to local authorities & utility companies Registering of tenancy deposit (Registration fee payable of £35.00 + VAT) Collection of ongoing monthly rent Monthly statement and payments by BACS 24 / 7 Management of property Arranging repairs / routine services & checks Regular property inspections (usually every 2 - 3 months) Issuing of relevant legal notices to the Tenant

Tenant Find Plus

Fully Managed

Premium Service

Contact us for the best price

Contact us for the best price

None


Whats Included in the Rental Services? Service

Tenant Find Plus

Fully Managed

Premium Service

6 / 12 Month Cover - ÂŁPOA

N/A

Ongoing monthly management fee Tenancy renewal End of Tenancy check-out inspection Producing a check-out report Dealing with deposit disputes (between Tenant and TDS Scheme) Instruction of re-instatement works / cleaning (from Tenants Deposit) Refund of tenancy deposit

Rental Guarantee Insurance (from Endsleigh Insurance)

6 / 12 Month Cover - ÂŁPOA

In addition to the usual rental packages, we also offer a wide range of complimentary services and property management from approved contractors.


Other Services We are also able to offer a wide range of complimentary services to our main lettings packages including:

Inventories Gas Safety Certificates Energy Performance Certificates Rent Guarantee Insurance End of Tenancy Cleaning Property Maintenance Tenanted Property Sales


Current Lettings| Direct Offices

New Forest

Southampton

Portsmouth

Bournemouth

02380 703106

02392 984750

01202 237808

Central City Centre Ocean Village Bedford Place & Polygon Bassett & Highfield Chilworth Portswood & St Denys Swaythling St Marys & Northam

Central City Centre Northend & Hilsea Southsea & Eastney Farlington & Drayton Port Solent & Cosham

Bournemouth City Centre Boscombe & Southbourne Branksome & Westbourne Winton & Charminster Queens Park Ensbury Park & Redhill Ferndown

Southampton West Shirley & Freemantle Regents Park Millbrook & Redbridge Shirley Warren & Coxford Maybush & Rownhams Nursling, Lordshill & Lordswood Southampton East Bitterne & Midanbury Sholing Woolston & Netley West End Eastleigh Area Eastleigh Chandlers Ford Fair Oak Hedge End Burseldon & Botley Locks Heath & Park Gate

Portsmouth West Portchester Gosport Portsmouth East Havant Bedhampton Hayling Island

New Forest 02380 865700 Totton Eling & Calmore Cadnam Lyndhurst & Ashurst Lymington Hythe & Marchwood Fawley & Calshot

Poole Town Centre Parkstone Sandbanks Christchurch Town Centre


Local Office Contact Details

Lettings Direct - Southampton 1 Canute Road Southampton Hampshire SO14 3FH Telephone: 02380 703106 Email: Southampton@letting-direct.com Website: www.lettings-direct.com


Lettings | Direct The Landlord’s first choice for Lettings...

Lettings Direct Limited 1 Canute Road, Southampton, SO14 3FJ Telephone: 02380 703106 Email: lettings@lettings-direct.com


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