/ Home Efficiency Upgrades
PROGRAM
AGENCY
Home Energy Improvement Program (HEIP)
Los Angeles Department of Water and Power (LADWP)
DESCRIPTION LADWP’s new Home Energy Improvement Program (HEIP) offers free energy efficient upgrades for residential customers and their families, designed to reduce their energy bills by making their homes more energy efficient.
PROGRAM TYPE Home Upgrades; Efficiency
ELIGIBILITY All LADWP residential customers; if tenant, must have owner’s permission. REQUIREMENTS Once application is reviewed, a free assessment of applicant’s home will be performed by a trained technician to assist applicants in identifying the most appropriate and effective improvements for their home. The home report is then forwarded to skilled repair technician to complete the work, as and a quality assurance review is made of the home to ensure that the work has been performed properly. For renters, the owner/manager must also sign the application allowing a customer to participate in the program, and approve all work to be performed. HOW TO APPLY Mail: Download a hard copy application at: www.ladwp.com/heip. If tenant, have the owner/manager sign application. Send to: LADWP Attn: Home Energy Improvement Program P.O. Box 51111, Room 1019 Los Angeles, CA 90051-5799
TARGETED APPLICANT Residential ELIGIBLE AREAS City of Los Angeles RANGE OF ASSISTANCE Free home efficiency upgrades TIME FRAME Funds are limited and not guaranteed. Completed applications are accepted on a first-come, first-served basis. This program may be modified or terminated without prior notice. EXPECTED TIME TO RECEIVE BENEFITS Currently experiencing a backlog of requests. It can take approximately 4-6 months for assessment and work to occur. WEBSITE www.ladwp.com/heip CONTACT Phone: 888-822-8497 Email: HEIP@ladwp.com
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