Parent & Family Guide (Fall 2024)

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TABLE OF CONTENTS

FEATURED ARTICLES

3 Welcome to the Liberty Family

A message of encouragement from Provost and Chief Academic Officer Dr. Scott Hicks.

4 A Semester of Firsts

A word from Vice Provost Dr. Brian C. Yates on the college transition and steps you can take as a family.

5 Liberty Football: Expanding the Winning Tradition

An overview of our latest — and most successful — season of Flames Football yet.

RESOURCES FOR YOUR STUDENT

6 Academic Calendar

Don't miss out on important deadlines or special events this year.

8 Tools for Academic Success

Learn more about the College of Applied Studies & Academic Success (CASAS).

10 Campus Life Resources

Check out this detailed list of on-campus resources available to your student.

16 Important Phone Numbers

This quick reference list will help you contact the office you need.

RESOURCES FOR PARENTS AND GUARDIANS

17 Campus Living FAQ

Find the answers to our parents' and guardians' most frequently asked questions.

18 Partnering with Your Student

Review this guide on college parenting — you're never alone during this stage in life.

18 Praying for Your Student

View our resources that will help guide you in your daily prayers for your student while they're away.

20 When Your Student Comes Home

It's important to be supportive of your student while they're on break — we've compiled some tips to help you with that.

WELCOME TO THE LIBERTY FAMILY!

On this mountain where Dr. Jerry Falwell and others prayed, Liberty University has grown into an institution with a thriving student community in Lynchburg, Va., and around the world.

At Liberty, you can rest assured that the values you instilled in your student will be reinforced. We take pride in creating an environment where your student feels they have a home away from home. Whether you are a parent, guardian, spouse, grandparent, sibling, or relative, you are an important member of the Liberty family!

We know you care about your student, and so do we. In addition to faculty who will pray with and for your student, Liberty offers an array of resources to help them transition into college life.

We are committed to helping you and your student through the challenges they will face as they follow the plan their Lord and Savior has for them.

We can't wait to see them train as a Champion for Christ and celebrate the many triumphs to come.

A SEMESTER OF FIRSTS

This semester will bring a lot of "firsts," such as first in the family, first time at college, first time away from home, and more.

Your student is about to enter college. You're likely experiencing a whirlwind of emotions like joy, fear, and pride — especially if your student is the first in your family to pursue a degree.

College students from households where neither parent earned a degree after high school are often referred to as "first-generation" or "first-gen" students. First-generation students sometimes feel they don't belong at college and may feel pressured to perform well since they are representing families without college degrees. These students are also less likely to seek assistance from available resources.

Feeling isolated and pressured is a common challenge among students from all backgrounds — firstgeneration or not — which is why Liberty University offers support for students and their guardians.

Here are five steps you can take to help you and your student succeed:

1. Encourage your student as they seek God's calling. It's okay if they are undecided about their major — there's an abundance of resources to help guide them.

2. Encourage your student to connect with their professional advisor from the College of Applied Studies & Academic Success (CASAS) so they can learn about all the academic support resources available to them.

3. Review the Parent and Family Connections Office webpage at Liberty.edu/Family and follow the office on Facebook at LibertyUFamily so you can stay up-to-date with campus events, read blog posts, and receive biblical encouragement.

4. Review the Family Educational Rights and Privacy Act (FERPA) policy with your student. For university staff to communicate with you openly about your student's academic records, your student will need to create a FERPA PIN and share it with you. More information on this topic is available on Page 17

5. Enjoy this experience with them — attend sporting events, theatre productions, and concerts and watch Convocation online. You don't have to be a student to experience what Liberty has to offer!

You and your student are joining the Liberty family. You will experience frustrations and challenges, but many more exciting opportunities await you. The Liberty team is here to support, celebrate, and pray with you and your student through this life-changing journey.

LIBERTY FOOTBALL: EXPANDING THE WINNING TRADITION

After having the best season in school history last year, Flames Football is back for more in 2024. Liberty entered last season with new Head Coach Jamey Chadwell and a new home in Conference USA (CUSA).

The Flames hit the ground running, tallying the most wins in school history (13), achieving the first undefeated regular season in school history (12-0), and winning the CUSA Championship. As a result, Liberty was selected for the Vrbo Fiesta Bowl, the program’s fifth-straight bowl game and first-ever New Year’s Six bowl. The team led the nation in interceptions (21) and rushing offense (293.3 yards per game) and finished the season ranked No. 25 in the final AP poll.

Selected as the Paul "Bear" Bryant Group of Five Coach of the Year, the Steve Spurrier First-Year Coach of the Year, and the CUSA Co-Coach of the Year for his 2023 efforts, Chadwell will try to take the Flames even further this season. With quarterback Kaidon Salter (CUSA Most Valuable Player, CUSA Football Championship MVP, and Hero

Sports Group of Five National Player of the Year), running back Quinton Cooley (CUSA Newcomer of the Year), and defensive end TJ Bush (FWAA Freshman All-American) all returning, the Flames look to keep rising in 2024.

Despite this newfound success, nothing has changed about Liberty’s family-friendly game day atmosphere. Pregame Fan Fest includes great food, fun inflatables, appearances from the LU cheerleaders, balloon animals, lawn games, and hugs from Sparky. Make new friends at Tailgate Town in front of Gate 1 — join in the fun with a set-up tailgate package!

Order your season tickets today for six opportunities to see your Flames at Williams Stadium, where the team is 27-5 over the past five years. Season tickets remain affordable for the best entertainment value around — saving you up to 42% over single-game ticket prices.

Join the fun as Liberty Football continues to burn bright and rise up the ranks of college football.

2024-25 ACADEMIC CALENDAR

Stay up-to-date on events and deadlines.

Wednesday, Aug. 14Thursday, Aug. 15 Residence halls open for new students

Reber-Thomas Dining Center opens at noon for new students

Friday, Aug. 16 Residence halls open for returning students

Reber-Thomas Dining Center opens at breakfast for all students

Monday, Aug. 19 Classes begin

Monday, Aug. 19Friday, Aug. 23 Add/Drop Week

Friday, Aug. 23 Last day to add or drop a class by 4 p.m.

Friday, Sept. 20Sunday, Sept. 22

FAMILY WEEKEND

Thursday, Oct. 10Friday, Oct. 11 Fall Break

Friday, Nov. 22 Thanksgiving Break begins after last class

Reber-Thomas Dining Center closes after dinner

Monday, Nov. 25Friday, Nov. 29 Thanksgiving Break

Friday, Dec. 6 Last day to withdraw from a class with a "W" (Withdrawal)

Last day of classes

Monday, Dec.9Thursday, Dec. 12

Final exams

Friday, Dec. 13 Residence halls close at noon

Reber-Thomas Dining Center closes after lunch

Fall semester ends

Friday, Dec. 20 Final grades due

Saturday, Dec. 14Sunday, Jan. 5 Winter Break

Monday, Jan. 6 Intensives begin

Thursday, Jan. 9 Residence halls open for new students

Reber-Thomas Dining Center opens at noon for new students

Friday, Jan. 10 Residence halls open for returning students

Reber-Thomas Dining Center opens at breakfast for all students

Monday, Jan. 13 Classes begin

Monday, Jan. 13Friday, Jan. 17 Add/Drop Week

Friday, Jan. 17 Last day to add or drop a class by 4 p.m.

Monday, Jan. 20 Martin Luther King Jr. Day — Day of Service

Friday, March 7 Spring Break begins after last class

Reber-Thomas Dining Center closes after dinner

Monday, March 10Friday, March 14 Spring Break

Wednesday, March 26 Assessment Day

Monday, April 14Thursday, April 17 Research Week

Monday, April 21 Easter Holiday — no classes

Tuesday, April 29 Last day to withdraw from a class with a "W"

Last day of classes

Wednesday, April 30 Reading Day

Thursday, May 1Tuesday, May 6

Final exams

Wednesday, May 7 Residence halls close at noon

Thursday, May 8Saturday, May 10

Commencement Weekend

Commencement Degree Presentation Ceremonies

Friday, May 9 Spring semester ends

Reber-Thomas Dining Center closes after dinner

Friday, May 16

Monday, May 12Friday, Aug. 15

Final grades due

Summer Break

Register today at Liberty.edu/FamilyWeekend

TOOLS FOR ACADEMIC SUCCESS

APPLIED STUDIES

Career Services

Career Services combines impactful coaching and valuable work experiences to train students and alumni to align personal goals, talents, and experiences in support of achieving their vocational goals. Career Services holds events, career fairs, and various workshops throughout the academic year to help connect students with potential employers.

FOR MORE INFORMATION:

�� (434) 592-4109 | ✉ Careers@liberty.edu

�� Montview Student Union, Room 2560 | LOCATION-ARROW Liberty.edu/Career

Center for Professional & Continuing Education

Students can enhance their skill set and develop personally and professionally through the Center for Professional & Continuing Education (CPCE). Real-world benefits can be gained through noncredit programs, career development, test preparation, microcredentials, digital badges, and more.

FOR MORE INFORMATION:

�� (434) 582-4718 | ✉ CPCE@liberty.edu | �� DeMoss Hall, Room 1100 LOCATION-ARROW Liberty.edu/CPCE

College of Applied Studies & Academic Success

Achieving success during college may seem daunting, but it often boils down to two things: preparation and the use of available resources. As your student enters this exciting phase of their academic journey, the College of Applied Studies & Academic Success (CASAS) will ensure they are prepared and have the tools they need for success from the first day of class to Commencement.

You are an important part of your student's success. It is essential that you encourage your student to use the academic resources CASAS has to offer. The faculty and staff within CASAS want to see your student reach their goals while they pursue God's calling.

FOR MORE INFORMATION:

�� (434) 592-4110 | ✉ CASAS@liberty.edu �� DeMoss Hall, Room 1100 | LOCATION-ARROW Liberty.edu/CASAS

Technical Studies Courses

Technical Studies Courses in areas such as plumbing, electrical, welding, Heating/Ventilation/Air Conditioning (HVAC), or carpentry allow students to add value to their degree. This program is certified by the National Center for Construction Education & Research and has both minor and associate degree options.

FOR MORE INFORMATION:

�� (434) 592-4110 | ✉ Trades@liberty.edu | �� DeMoss Hall, Room 1100

LOCATION-ARROW Liberty.edu/Trades

Testing Services

Testing Services offers students a clean, comfortable, and quiet environment to take computer- and paper-based makeup exams, nationally standardized tests, or exams with Office of Disability Accommodation Support (ODAS) arrangements.

FOR MORE INFORMATION:

�� (434) 582-2408 | ✉ TestingServices@liberty.edu �� DeMoss Hall, Room 1036 | LOCATION-ARROW Liberty.edu/Testing

ACADEMIC SUCCESS

Academic Mentoring

Does your student need practical help with time management, organization, or study skills? Academic mentors are available to meet one-on-one with your student to share strategies for college success. Academic Mentoring also offers your student encouragement and accountability throughout the semester and can help them connect with additional resources for academic support if needed.

FOR MORE INFORMATION:

�� (434) 592-6387 | ✉ ASC@liberty.edu

�� DeMoss Hall, Room 1100 | LOCATION-ARROW Liberty.edu/ASC

Academic Success Courses

Academic Success Courses are electives that teach practical skills for success. Many of these courses meet once a week, are worth one credit hour, and will allow your student to meet regularly with faculty mentors.

FOR MORE INFORMATION:

�� (434) 592-6387 | ✉ ASC@liberty.edu

�� DeMoss Hall, Room 1100 | LOCATION-ARROW Liberty.edu/ASC

General Education

General Education requirements ensure your student's academic experience is well-rounded and include courses in humanities, arts, sciences, and mathematics, all of which are grounded in a Christian context. No matter your student's goals after college, General Education provides the soft skills and research competencies needed to succeed.

FOR MORE INFORMATION:

�� (434) 592-5309 | ✉ GenEd@liberty.edu

�� DeMoss Hall, Room 1100 | LOCATION-ARROW Liberty.edu/GeneralEducation

Parent and Family Connections

Parent and Family Connections exists to support Liberty University's mission of Training Champions for Christ by sharing information with students' family members about available resources, programs, and activities on campus.

FOR MORE INFORMATION:

�� (434) 582-2339 | ✉ LUFamily@liberty.edu | �� DeMoss Hall, Room 1100 LOCATION-ARROW Liberty.edu/Family

Professional Advising

Professional Advising offers personalized guidance for residential students with a focus on a student's first two years. Advisors talk through academic and career goals and help with course scheduling. If students have questions about financial aid, housing, account holds and balances, roommate conflicts, or personal issues, advisors can clarify university policies and procedures or serve as liaisons with other offices.

FOR MORE INFORMATION: �� (434) 592-4110 | ✉ CASAS@liberty.edu | �� DeMoss Hall, Room 1100 LOCATION-ARROW Liberty.edu/Advising

Tutoring Services

Tutoring Services provides one-on-one and group tutoring in over 150 courses. Services are available for all residential undergraduate students at no additional cost.

FOR MORE INFORMATION:

�� (434) 592-6387 | ✉ Tutoring@liberty.edu | �� DeMoss Hall, Room 1100 LOCATION-ARROW Liberty.edu/Tutoring

Writing Center

Students can build their writing skills for their classes and future career with the Writing Center. One-on-one appointments and Writing Labs are available during the fall and spring semesters.

FOR MORE INFORMATION: �� (434) 592-6387 | ✉ Writing@liberty.edu | �� DeMoss Hall, Room 1100 LOCATION-ARROW Liberty.edu/Writing

CAMPUS LIFE RESOURCES

Support from Your First Day to Commencement and Beyond

ACADEMIC SUPPORT

Center for Financial Literacy

The Center for Financial Literacy (CFL) offers free peer-topeer financial coaching to Liberty students, alumni, staff, and faculty. Coaches provide a biblical perspective through individual coaching sessions, group presentations, and resource referrals on topics such as:

• Creating a budget

• Maximizing employee benefits

• Saving and investing early

• Understanding consumer debt

• Wisely building credit

The CFL partners with the Ron Blue Institute to provide content that is scripturally founded with practical and immediate application. The CFL also offers a free, online, self-paced course (FNLT 101) that guides students in creating a personalized financial plan with specific next steps to reach their financial goals.

FOR MORE INFORMATION:

�� (434) 592-3210 | ✉ CFL@liberty.edu | �� School of Business, Room 1600 | LOCATION-ARROW Liberty.edu/CFL | INSTAGRAM @LUCenterForFinancialLiteracy

Office of Academic Integrity

The Office of Academic Integrity challenges students to honor Christ in all academic pursuits by creating a learning environment that cultivates integrity, fairness, ownership, trust, and personal responsibility. Review the Academic Misconduct section of the Liberty Way to learn more about the policies and expectations for student academic coursework.

FOR MORE INFORMATION:

�� (434) 582-2320 | ✉ AcademicIntegrity@liberty.edu

�� Green Hall, Room 1880 | LOCATION-ARROW Liberty.edu/Students/Dean

Office of Disability Accommodation Support

The Office of Disability Accomodation Support (ODAS) coordinates support services for students who have documented disabilities. Liberty University is committed to providing reasonable accommodations in policy, practice, or procedure to prevent discrimination based on disability.

FOR MORE INFORMATION:

�� (434) 592-4016 | FAX (434) 582-3858 | ✉ ODAS@liberty.edu

�� DeMoss Hall, Room 1264 | LOCATION-ARROW Liberty.edu/ODAS

Student Service Center

The Student Service Center houses the Financial Aid, Student Accounts, and Registrar offices. Students and parents can contact the center and will be guided to the office that can best assist them.

• Attendance, GPA, and Transcripts: The Registrar's Office provides many services related to students' academic records. Please note: It is important that students familiarize themselves with the deadlines, regulations, and policies set forth by the Registrar and fees associated with their courses.

FOR MORE INFORMATION:

• Billing and Student Finances: The Student Service Center also provides free notary services to students, faculty, and staff. Students may call or email to make an appointment.

�� (434) 592-5100 | Toll-free: (888) 632-5551

✉ StudentServiceCenter@liberty.edu | Registrar@liberty.edu

�� Green Hall, Room 1896 | LOCATION-ARROW Liberty.edu/StudentServiceCenter

CAMPUS SAFETY AND TRANSPORTATION

Liberty University Police Department

Liberty University Police Department (LUPD) provides a safe and secure environment on campus. LUPD has officers on duty 24/7. Police officers have the same responsibilities and powers as those of a municipal police force. An emergency campus alert system is used to notify students of critical situations on campus. Students, parents, and guardians can sign up for these notifications on the LUPD website.

FOR MORE INFORMATION:

�� Nonemergency Phone: (434) 592-7641

�� Emergency Phone: (434) 592-3911

✉ LUPD@liberty.edu | �� Green Hall, Terrace Level

LOCATION-ARROW Liberty.edu/LUPD

Transit Services

Transit Services makes campus and the surrounding community accessible to students and reduces the need for personal vehicles. Students have access to on- and off-campus bus routes, On-Demand Ride through the myLU portal, service to satellite parking areas, shuttles to Roanoke and Lynchburg airports, an Amtrak station, and a Greyhound depot (accessible by reservation at least 72 hours in advance).

FOR MORE INFORMATION:

�� (434) 592-3640 | ✉ Transit@liberty.edu | LOCATION-ARROW Liberty.edu/Transit

CONNECTION AND COMMUNITY

International Student Center

Liberty’s campus is home to students from more than 65 nations. The International Student Center — located in DeMoss Hall, Room 2232 — helps international students transition to life in the U.S. by providing services in the following areas:

• Assistance with cultural adaptation

• Cultural events

• Federal regulations

• Health insurance

FOR MORE INFORMATION:

• On- and off-campus employment

• Scholarship search assistance

�� (434) 592-4118 | ✉ ISC@liberty.edu | �� DeMoss Hall, Room 2232 LOCATION-ARROW Liberty.edu/ISC | INSTAGRAM @LUInternationalStudents

LU Serve

LU Serve oversees Christian/Community Service (CSER), which is a community service graduation requirement for all undergraduate students. Visit the CSER webpage for more information about registration dates and deadlines.

FOR MORE INFORMATION:

�� (434) 582-2325 | ✉ LUServe@liberty.edu | CSER@liberty.edu �� Dorm 20 | LOCATION-ARROW Liberty.edu/LUServe

Office of Student Life

Attending college can be a challenge for any student. The Office of Student Life offers many opportunities for students to build relationships with their peers and to develop socially and academically while at Liberty. Student Life offers events, community boards, CSER opportunities, a food pantry, and more!

• Commuter Students: Connects commuter students and provides resources that will enhance your student's spiritual, academic, and social development. Learn more about this department on the Commuter Students webpage.

FOR MORE INFORMATION:

�� (434) 592-3067 | ✉ Commuters@liberty.edu | �� Green Hall, Commuter Lounge, Room 1875 | LOCATION-ARROW Liberty.edu/Commuters

• Residential Students: Provides quality on-campus living that meets students' need for community and personal development. Each hall is staffed with one to two resident assistants (RAs) as well as a team of resident shepherds (RSs) and community group leaders (CGLs).

FOR MORE INFORMATION: �� (434) 592-4139 | ✉ ResidenceLife@liberty.edu | �� Residential Commons II, Terrace Level Lobby | LOCATION-ARROW Liberty.edu/ResidenceLife

STUDENT ACTIVITIES

Student Activities

Student Activities offers more than 70 events each school year, including concerts, movies, open mic nights, and campus favorites, such as Coffeehouse and Block Party. This office connects students to friends, campus, and culture.

FOR MORE INFORMATION:

�� (434) 592-3061 | ✉ StudentActivities@liberty.edu | �� Green Hall, Room 2900 | LOCATION-ARROW Liberty.edu/SA FACEBOOK /LUStudentActivities | INSTAGRAM @LibertySA

Student Government Association

Encourage your student to get involved on campus — they can join a club, connect with students of similar interests and passions, and represent their fellow students by being part of the Student Government Association (SGA). Check out the list of over 150 student-led clubs at Liberty.edu/Clubs.

FOR MORE INFORMATION:

�� (434) 582-2323 | ✉ SGA@liberty.edu | �� Montview Student Union, Room 3560 | LOCATION-ARROW Liberty.edu/SGA

COUNSELING AND MENTORING SERVICES

Center for Student Thriving

The Center for Student Thriving creates programs, provides life-skills coaching, and teaches restorative practices that empower students to be Champions for Christ by living healthy and purposeful lives at Liberty and beyond.

FOR MORE INFORMATION:

�� (434) 582-2320 | ✉ Thriving@liberty.edu

�� Green Hall, Room 1880 | LOCATION-ARROW Liberty.edu/Students/Dean

Collaborate, Assess, Resource, & Empower and Support

The Collaborate, Assess, Resource, & Empower (CARE) and Support team bridges the gap between those who need support and those who can help by assessing students' specific needs, collaborating with university and community resources, and empowering individual success.

FOR MORE INFORMATION:

�� (434) 592-5638 | ✉ CARE@liberty.edu | �� Green Hall, Room 1838 LOCATION-ARROW Liberty.edu/CARE

Counseling & Psychological Services

If your student is going through a tough time, experiencing an immediate crisis, or would like support for an ongoing mental health concern, they can get help from Counseling & Psychological Services (CAPS). Individual and group counseling as well as walk-in appointments are available

FOR MORE INFORMATION:

�� (434) 582-2651 | ✉ CAPS@liberty.edu | �� Green Hall, Room 1830 LOCATION-ARROW Liberty.edu/CAPS

For emergency assistance, please contact your student's Resident Director or call the LUPD emergency line at (434) 592-3911.

Office of Community Life

The Office of Community Life creates a safe community for students by implementing the code of conduct and hosting events for students to participate in restorative practices, receive mentoring, and work through conflict resolution.

FOR MORE INFORMATION:

�� (434) 582-2320 | ✉ CommunityLife@liberty.edu �� Green Hall, Room 1880 LOCATION-ARROW Liberty.edu/CommunityLife

PASTORAL AND SPIRITUAL SUPPORT

Campus Community

Campus Community is the central gathering place for worship and spiritual growth at Liberty that takes place on Wednesday evenings in the Vines Center.

FOR MORE INFORMATION:

LOCATION-ARROW Liberty.edu/CampusCommunity

Convocation

Convocation allows students to worship together and hosts nationally recognized guest speakers. View the schedule, watch Convocation online, and check the safety measures for attending in person.

FOR MORE INFORMATION:

LOCATION-ARROW Liberty.edu/Convo

LU Shepherd

LU Shepherd fosters spiritual growth and community through the ministry of pastors, resident shepherds, and community group leaders. LU Shepherds build relationships with students across campus and invest in their spiritual growth.

FOR MORE INFORMATION:

�� (434) 592-5411 | ✉ LUshepherd@liberty.edu �� Dorm M17, Ground Level | LOCATION-ARROW Liberty.edu/LUShepherd

STUDENT SERVICES

Campus Recreation

Campus Recreation provides a variety of options for residential and online students to interact socially through fitness programs and services as well as state-of-the-art indoor and outdoor recreation facilities. Campus Recreation connects students to all that Liberty has to offer beyond the classroom, such as the LaHaye Recreation & Fitness Center, Liberty Mountain Hydaway Outdoor Center, Liberty Mountain trail system, Liberty Mountain Equestrian Center, Liberty Mountain Snowflex Centre, and more.

FOR MORE INFORMATION:

�� (434) 592-3148 | ✉ CampusRec@liberty.edu | �� Green Hall, Room 2900

LOCATION-ARROW Liberty.edu/CampusRec | FACEBOOK /LibertyCampusRec | INSTAGRAM @LibertyCampusRec X-TWITTER @LibertyURec

ID & Campus Services

ID & Campus Services (IDCS) provides the Flames Pass — your student’s official Liberty University ID and the key to many resources and privileges both on and off campus. It remains valid as long as the student is actively enrolled. The Flames Pass also provides access to Flames Cash, a form of campuswide currency that can be used instead of credit cards or cash. Students can receive a Flames Pass by visiting IDCS with a valid government-issued photo ID or request one online via the Photo Upload Application.

Learn more about the Mobile Flames Pass option at Liberty.edu/MobileFlamesPass

FOR MORE INFORMATION:

�� (434) 582-7771 | ✉ CampusServices@liberty.edu

�� Montview Student Union, Room 1720 | LOCATION-ARROW Liberty.edu/CampusServices

Information Services

Information Services introduces students to new technologies and offers support for existing ones. They identify issues, communicate solutions, and provide resources for your student's personal and professional success.

• IT HelpDesk: Provides technical assistance and support for mobile devices, computers, software, and gaming systems.

FOR MORE INFORMATION:

�� (434) 592-7800 | �� DeMoss Hall, Room 2414 | Green Hall, Room 1539 | LOCATION-ARROW Liberty.edu/HelpDesk

• IT Marketplace: Provides an online technology store where your student can receive Office 365 and other discounts. Check out their webpage for a full list of current promotions.

FOR MORE INFORMATION:

�� (434) 582-2316 | LOCATION-ARROW Liberty.edu/ITMarketplace

Office of Alumni Relations

The Office of Alumni Relations upholds the tradition of Training Champions for Christ by enhancing the relationships of students and alumni with their alma mater through programs, services, and engagement.

FOR MORE INFORMATION:

�� (800) 628-7973 | ✉ Alumni@liberty.edu

�� Montview Student Union, Room 1950 | LOCATION-ARROW Liberty.edu/Alumni

Office of Equity & Compliance | Title IX

Liberty University is fully committed to ensuring a safe learning, living, and working environment for all members of our campus community. Liberty University does not tolerate any unlawful discrimination, harassment, or sexual misconduct. If the Office of Equity & Compliance (OEC) receives a report of such prohibited conduct, it will act promptly and fairly to stop the prohibited conduct, remedy its effects, and prevent its recurrence.

FOR MORE INFORMATION:

�� (434) 592-4999 | ✉ OEC@liberty.edu | �� DeMoss Hall, Room 1232

LOCATION-ARROW Liberty.edu/OEC

Office of Opportunity and Enrichment

The Office of Opportunity and Enrichment (OE) supports Liberty University by fostering a co-educational student body and an inclusive environment that represents the Body of Christ. This is accomplished through value-driven recruitment and growth-minded retention that Trains Champions for Christ, ready for their calling.

FOR MORE INFORMATION:

�� (434) 592-4020 | ✉ OandE@liberty.edu | �� Green Hall, Room 1569

Montview Student Union, Room 2760 | LOCATION-ARROW Liberty.edu/OE

Student Health Center & Wellness Initiatives

Physical and emotional well-being directly impacts your student’s academic performance. The Student Health Center & Wellness Initiatives Department offers convenient access to quality medical care and mental health services, health promotion, and preventive care.

FOR MORE INFORMATION:

�� (434) 592-7770 | ✉ HealthandWellness@liberty.edu

�� Residential Commons III, Bottom Level LOCATION-ARROW Liberty.edu/HealthAndWellness

IMPORTANT PHONE NUMBERS

Transitioning to college can be both exciting and challenging for parents and students, but Liberty is here to help. For more information or personal assistance, please reach out to one of the many departments designed to make this transition easier.

ACADEMIC SUPPORT

Center for Financial Literacy | (434) 592-3210

Office of Academic Integrity | (434) 582-2320

Office of Disability Accommodation Support | (434) 592-4016

Student Service Center | (434) 592-5100 or toll-free at (888) 632-5551

CAMPUS SAFETY AND TRANSPORTATION

LUPD Emergency Phone | (434) 592-3911

LUPD Nonemergency Phone | (434) 592-7641

Transit Services | (434) 592-3640

COLLEGE

OF APPLIED

STUDIES

& ACADEMIC SUCCESS

Academic Mentoring | (434) 592-6387

Academic Success Courses | (434) 592-6387

Career Services | (434) 592-4109

Center for Professional & Continuing Education | (434) 582-4718

General Education | (434) 592-5309

Parent and Family Connections | (434) 582-2339

Professional Advising | (434) 592-4110

Technical Studies Courses | (434) 592-4110

Testing Services | (434) 582-2408

Tutoring and Writing Coaching | (434) 592-6387

CONNECTION AND COMMUNITY

Commuter Life | (434) 592-3067

International Student Center | (434) 592-4118

LU Serve | (434) 582-2325

Residential Life | (434) 592-4139

Student Activities | (434) 592-3061

Student Government Association | (434) 582-2323

COUNSELING AND MENTORING SERVICES

Center for Student Thriving | (434) 582-2320

CARE and Support | (434) 592-5638

Counseling & Psychological Services | (434) 582-2651

Office of Community Life | (434) 582-2320

PASTORAL

AND SPIRITUAL SUPPORT

LU Shepherd | (434) 592-5411

STUDENT SERVICES

Campus Recreation | (434) 592-3148

ID & Campus Services | (434) 582-7771

IT HelpDesk | (434) 592-7800

IT Marketplace | (434) 582-2316

Liberty Ticket Office | (434) 582-SEAT

Office of Alumni Relations | (800) 628-7973

Office of Equity & Compliance/Title IX | (434) 592-4999

Office of Opportunity and Enrichment | (434) 592-4020

Student Health Center & Wellness Initiatives | (434) 592-7770

CAMPUS LIVING FAQ

How can I communicate with Liberty on my student’s behalf?

Once a student attends their first day of class, Liberty recognizes them as the owner of their academic records and the business account holder for financial agreements made with the university. As an account holder, a student authorizes what information is shared or reported to others. Records are shielded by the Family Educational Rights and Privacy Act (FERPA). If a parent or guardian is given a verified Personal Identification Number (PIN) by their student, the parent or guardian can then receive information about their student's account. This will help you to make confident decisions with your student about their academic plan, financial agreement, or residential experience on campus. Without a PIN, department representatives are unable to answer questions about a student's account.

What

is the FERPA?

It is the policy of Liberty University, in accordance with the FERPA, to withhold personally identifiable information contained in our students’ educational records unless the student has consented to disclosure through Liberty’s FERPA PIN system. Directory information, which is not generally considered harmful or an invasion of privacy if shared, may be disclosed to the public. However, private information, such as grades, class schedules, the student's account, and financial aid awards, may not be released without express consent from the student. Using Liberty's FERPA PIN system only gives access to information; it does not authorize parents to take action on the student's behalf. The student may grant permission to release some or all private information to persons whom they designate.

FOR MORE INFORMATION:

LOCATION-ARROW Liberty.edu/FERPA

Students can create a FERPA PIN by following these steps:

1. Log into ASIST and select “General Information.”

2. Select “FERPA Personal Identification Number.”

3. Create a PIN.

How do I send mail to my student?

The Student Mail Center serves as the package and mail pickup, printing, and shipping location for all students. This is the address format for all residential students:

Full Name

Flames Box #XXXXXX

1971 University Blvd. Lynchburg, VA 24515

USPS, FedEx, and UPS packages can be sent from this location. Stamps, envelopes, and shipping supplies are also available for purchase.

FOR MORE INFORMATION:

�� (434) 592-4515 | ✉ StudentMail@liberty.edu

�� Old Reber-Thomas Dining Hall | LOCATION-ARROW Liberty.edu/StudentMailCenter

What if I want to make a local delivery?

If you would like to send goods from a bakery or flowers from a local vendor, the business must have your student’s name and phone number. Local vendors know to deliver packages to the Hancock Welcome Center (HWC). If there are any questions, please refer them to (434) 582-2064 at the HWC. Staff at the HWC will notify your student once a package has arrived to arrange for pickup.

What do I do if my student isn't feeling well?

The Student Health Center (SHC) provides a patient-centered medical environment. They facilitate healthcare partnerships between your student and their primary care provider and care teams. Services include care for acute illness, injuries, and other chronic conditions. Labs and X-rays can be done at the SHC and are included in the student health fee services. Referrals for specialty care can be coordinated for the student by our team.

If a student experiences an urgent need during off hours, they may call the office number to connect with the on-call physician. In case of an emergency on campus, they should contact LUPD at extension 3911 or (434) 592-3911. In the case of off-campus emergencies, they must dial 911 or go to the nearest emergency services department.

FOR MORE INFORMATION: �� (434) 338-7774 | ✉ StudentHealthRecords@liberty.edu �� Residential Commons III, Bottom Level | LOCATION-ARROW LUStudentHealth.com

Frequently Asked Questions

Scan here for more information on the offices available to help your student.

PARTNERING WITH YOUR STUDENT

“Rejoice always, pray continually, give thanks in all circumstances; for this is God’s will for you in Christ Jesus.” — 1 Thessalonians 5:16-18

Successfully encouraging your student’s resiliency — the capacity to quickly recover from a challenge or setback — requires effectively listening and partnering with them in prayer.

We are not suggesting that dropping off your student at college means that you are no longer connected to them. Quite the contrary is true. You will need to continue working, guiding, leading, and praying for their success as they aim for their highest calling in Jesus Christ.

We encourage you to continue the process of releasing responsibility for the outcomes in your student’s life to them and to others.

Allow us to suggest two essential ways to increase your family's success during this season of personal growth as your student becomes the adult the Lord has in mind for them:

1. Release your student to the Lord

As your student leaves home and your daily oversight, there is a natural tendency to want to take control.

We call it “staying invested” to rationalize our talk and behavior, but in truth, making decisions for them falsely soothes our own concerns that they are ready for this new chapter. If you have been

praying for them and their future, then this is the season of their life that you have been waiting to see. The Lord knows all the details of their lives and how they will grow to love Him more. You can trust Him to complete what He has started.

2. Release your student to Liberty University

We know that you care about your student, and so do we. Liberty has plans, services, academic resources, mentoring, and pastoral support for your student. In addition to faculty who will pray with and for your student, Liberty is staffed by compassionate professionals who are focused on your student's spiritual, physical, mental, and social well-being.

Life as a college parent can be a season of personal and spiritual growth. Our college parenting resources will help you equip and guide your student though your family's journey together.

Scan here to view them:

PRAYING FOR YOUR STUDENT

Pray with your student through the highs and lows of each semester.

DAILY PRAYER GUIDE

Monday: They will know the will of God

Tuesday: Their walk will be worthy and pleasing before the Lord.

Wednesday: Their work will be productive (fruitful) for the Lord.

Thursday: Their godly wisdom will increase.

Friday: They will withstand trials and temptations.

Saturday: Their witness for the Lord will be strong.

Sunday: Their worship of the Lord will be powerful.

WHEN YOUR STUDENT COMES HOME

“May the God of hope fill you with all joy and peace in believing, so that by the power of the Holy Spirit you may abound in hope.” — Romans 15:13

There are several things you can do to support your student and their personal growth during the upcoming breaks. If you aren’t sure where to start, here are a few encouragements that may help you.

Acknowledge the real possibility that being in each other’s space again may feel a little bumpy.

This discomfort has a lot to do with expectations — both yours and theirs. Don’t fall back into the “old” routine of making all the plans and then delivering the agenda as an expectation. Open it up for their input.

No matter which holiday or season it is, family traditions and a multitude of other activities may be on their list of things to do before getting back to campus for the next semester. These may involve satisfying a CSER project over break, working to help with the cost of college, or sleeping to catch up on the rest they lost at school.

Tip: Ask them what they want to accomplish while they are home, then follow it up by asking how you can best support them.

Be mindful of their growing autonomy.

Your student has been making all sorts of decisions every day without your input. During the same time, you have also experienced autonomy by creating a routine that doesn’t include them. It isn’t “either/or.” It’s actually a “both/and.”

Tip: Consider that you both could benefit from a bit of space (call it grace) as you all acclimate to being in close proximity again.

Celebrate.

The child that you sent to college is walking through your door with thousands of decisions they made this semester. They have studied God’s Word, been exposed to its truth, prayed through numerous situations, and jumped into a variety of challenges. You have an opportunity to celebrate who they are in Christ and everything they have learned along the way. It may also be a time for you to share what you’ve learned while they have been away.

Tip: We shouldn’t ever be too old to learn and grow in our walk with Jesus.

Rejoice, and remember your spiritual armor.

For our first-time college students, the first semester is particularly difficult. If your student's grades aren't what you hoped, find other ways to rejoice. Rejoice in everything and give thanks in all circumstances (1 Thessalonians 5:16-18). Joy and praise are interwoven throughout your spiritual armor! Without them in place, this season for your family is ripe with opportunities for the devil to poke and prod at your family’s dynamics.

Tip: Take stock of your armor (Ephesians 6)! Any chinks in it could be the first aim that the devil takes to use as a wedge in your family’s relationships.

And again, I say rejoice.

“Whatsoever things are true, whatsoever things are honest, whatsoever things are just, whatsoever things are pure, whatsoever things are lovely, whatsoever things are of good report; if there be any virtue, and if there be any praise, think on these things.” – Philippians 4:4-9

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