Library Handbook
Library Services 2016 - 2017 Find us online at: http://library.ncl-coll.ac.uk
Contents Welcome
Page 3
Our Branches and Services
Page 4
Main Library
Page 4
I.T. Facilities
Page 5
Parsons I.T. Drop-In Centre
Page 5
Rutherford I.T. Drop-In Centre
Page 6
SPACE I.T. Drop-In Centre
Page 7
Library Online
Page 8
Library Catalogue
Page 8
Journal Search
Page 9
Frequently Asked Questions
Page 10
1.
How do I find the books and other resources I need for my studies?
Page 10
2.
How many items can I borrow?
Page 10
3.
How long can I borrow items for?
Page 11
4.
What happens if the items I borrow are returned late?
Page 11
5.
What should I do if I have items to return, but the Library is closed or I can’t come into College?
Page 12
6.
How do I log on to a College PC and/or NCG Online?
Page 13
Help Us To Help You
Page 14
The Infographic 2015-16
Page 15
How To Contact The Library
Page 16 2
Welcome to Newcastle College Library Services Your Library Service is here to support you through your studies and we aim to provide the resources and facilities that you need to help you learn. Details of opening hours and services available at all of our libraries are contained within this booklet. We provide access to a wide range of resources including books, magazines and journals, CDs, DVDs and electronic information sources. Computing and printing facilities are also on hand for student use in all of our branches, along with advice on finding suitable resources, stationery and assignment binding. All the library staff will be happy to help you, so please just ask if you need any assistance.
Library Services Co-Ordinator All information in this guide was correct at time of going to press (August 2016)
3
Branches and Services Main Library Our Main Library, at the heart of the Rye Hill Campus, supports all courses taught at Newcastle College. Facilities include…:
Assignment binding Careers books CDs and DVDs Course textbooks and journals Dissertation support ESOL collection for students learning English Fiction and leisure reading Group study space HE-only study area Individual study carrels Leisure magazines Photocopying
Stationery for sale Study advice and information University prospectuses Wi-fi access
Term Time Opening Hours Monday Tuesday Wednesday Thursday Friday
8.45am – 7.00pm 8.45am – 7.00pm 9.00am – 7.00pm 8.45am – 7.00pm 8.45am – 4.00pm
(Opening hours may vary during College vacations. Please phone for details or refer to notices in the Library.)
4
I.T. Facilities Newcastle College Library Services operates a number of computer drop-in areas where you can access PCs to study; undertake research, use advanced software like SPSS, Visual Basic or MS Access; print off your work; or otherwise complete your assignments.
Parsons I.T. Drop-In Centre
With over 100 PCs and MACs available, the largest openaccess computer drop-In area with dedicated I.T. Staff Support at Newcastle College, is on the first floor of Parsons Building. All students are welcome to use this centre, which also offers conveniently extended opening hours, before and after classes; open week-days from 8:00am until 6.50pm (3.50pm Friday). 5
Rutherford I.T. Drop-In Centre On the ground floor of Rutherford Building is our staffed suite of I.T. rooms, again available for all students from any of the College’s schools.
Rooms 1 and 2 are bookable classrooms which can be reserved by staff or students preparing for presentations or needing to work on PCs. In Room 4, there are over 60 student PCs and MACs available for ‘drop-in’ use every week-day from 8:45am until 6.50pm (3.50pm Friday); with a team of IT Customer Service Assistants on hand to help with IT problems. Room 5, meanwhile, is available exclusively to Higher Education students working towards Level 4+ courses.
6
Other services at our I.T. Drop-In Centres include…:
Black and white printing (students get 50 free A4 prints per term, then are charged 2p per page) Colour and/or A3 printing Document scanning Laminating Password resetting Topping-up Printer Credits
SPACE I.T. Drop-In Centre SPACE IT, near the main College car park on Scotswood Road, is open weekdays between 9:15am until 4.00pm for students on a “drop-in” basis. As well as 35 PC workstations, black and white / colour printing and Password resetting, students can also top-up their Printer Credits here.
Further PCs are available in School Learner Zones.
7
Library Online Library Catalogue http://library.ncl-coll.ac.uk You can search for Newcastle College Library resources, place reservations and renew items 24/7 by using the Library Catalogue link on NCG Online, or by logging on at http://library.ncl-coll.ac.uk. Your Username to log on to the Catalogue is the letter ‘s’ (lower-case, not a capital letter) followed by the Person Code number on your Newcastle College Student ID Card. Leave the Password blank the first time you log in. You’ll then be prompted to set a Password for yourself. If this does not work, try Password: 12345 Please let us know if you change your home or email address, or your mobile phone number; so we can get in touch with you about Reservations you’ve placed, or to remind you when you need to renew your loans.
8
Journal Search at http://library.ncl-coll.ac.uk Journal Search gives you immediate, full-text access to tens of thousands of peer-reviewed, high quality academic journal, newspaper, and magazine articles for your research. To access and download these articles, type your subject into the Journal Search Box on the library home page…:
Our e-Books and recommended websites are automatically incorporated into the Library catalogue at http://library.nclcoll.ac.uk.
Just look for these logos on the results page...: e-Book
Website
When asked to log on, type in your usual Newcastle College Username (eg ‘s’ + your student ID number) and Password.
9
FAQs 1. How do I find the books and other resources that I need for my studies?
Use the computer catalogues situated around our branches.
Browse our printed subject guides.
Go to http://library.ncl-coll.ac.uk and search our Library Catalogue online.
Download the Library Catalogue App…: The “Library URL” that you need when setting up the App is http://library.ncl-coll.ac.uk/liberty
Ask any member of library staff for help.
Android App
iTunes App
2. How many items can I borrow? Further Education Student Loans 6 books 3 CDs or DVDs 1 current issue and 5 back copies of any magazine
Higher Education Student Loans* 10 books 3 CDs or DVDs 1 current issue and 5 back copies of any magazine * Higher Education Students are those on Foundation Degree, Honours Degree, MBA or equivalent courses.
10
3. How long can I borrow items for?
Standard Loan Books - Three weeks
7-Day Loan Books, CDs or DVDs - One week
Magazines - Overnight
You can renew items in person, by email (libraries@ncl-coll.ac.uk), by phone (0191 200 4020 – we have a 24 hour answerphone service) or online (http://library.ncl-coll.ac.uk) if they are not reserved or overdue.
4. What happens if my books and other items are late? We charge fines on late items to encourage their prompt return, and ensure that everyone has the opportunity to use them. Standard Loan Books Fines 20p charge per item for each day items are overdue. 7-Day Loan Books, CDs or DVDs Fines 50p charge per item for each day items are overdue. Magazines or Journal Fines 20p charge per item for each day items are overdue.
11
5. What should I do if I have items to return, but the library is closed or I can’t come into College?
Place the items in the Book Return drop-boxes located near the entrance to all library branches.
Renew the books online at http://library.ncl-coll.ac.uk. Log in (see page 6 of this guide for details), then click “Current Loans” then “Renew”.
Extend the loan period via the Library Catalogue App on your Smartphone or Tablet (see page 10 of this guide for details)
Telephone (0191) 200 4020 and leave a message (including your student ID number) on the answer machine.
Email libraries@ncl-col.ac.uk. Don’t forget to include your student ID number in the message.
12
6. How do I log on to a College PC and/or NCG Online? Username Your Username is the letter ‘s’ (lower-case, not a capital letter), followed by your student number which is printed on your student ID card and Learner Agreement. eg. s123456
Password When you first log on to a College computer, your Password is your Date of Birth as a 6-digit number (DDMMYY). eg. if you were born on 1st May, 1996, your password = 010596 You’ll be asked to set yourself a new password which will be valid for the next 90 days. To alter or reset your password, go to: https://rsreset.ncl-coll.ac.uk/ Your Username and Password for NCG Online are the same as the ones you have to log on to a College Computer. You MUST change your password from your Date of Birth to use the electronic resources. Should you have any problems, contact IT Helpdesk in Parsons Annexe, or telephone 0191 200 4700. All students must read and agree to comply with the College’s IT Acceptable Use Policy.
13
Help Us to Help You
Your College ID card should be worn at all times, and must be presented if you wish to borrow items or have your password changed.
If you lose or damage any library items, you will have to pay the replacement costs.
Personal belongings should not be left unattended in any library.
Mobile phones should be used courteously, and conversations conducted quietly.
Food should not be consumed in the library.
Please act with consideration for other library users. Anyone causing a nuisance will be asked to leave, and Security may be called.
Let us know if you change your home or email address, or your mobile phone number, so we can contact you about Reservations.
14
The Infographic 2015-16 Which School’s students use us most...? Which gender uses us most…?
69%
Monday 24%
Thursday 19% Wednesday 18%
Tuesday 22%
… and busiest evenings…? Thursday 25%
Tuesday 29%
(Data from 01 Sept 2015 – 30 April 2016)
Books
eBooks
Journals
“BTEC Level 3 Health & Social Care”
“L3 Constructn & Built Environment” “Research Methods for Sports Studies” “Managemt & organisational behaviour” “Research Methods in Sport” “Research Methods in Education”
“Industrial Marketing Management”
“Teaching Today” “Managemt & organisational behaviour” “Teaching in Lifelong Learning” “Human Growth & Development”
“Tourism Management” “Journal of Further & Higher Eductn” “Close-Up Woman” “National Geographic”
Which are our most used nonbook resources …? e-Books 7000 6000 5000 4000 3000 2000 1000 0
15
Journals s
e-Journals
Wednesday 23%
Monday 23%
The most popular names of our users are David (1230 users), Daniel (1208) and Michael (1182); Rebecca (885), Sarah (885) and Laura (877).
We have 47,165 titles in stock, written by 48,548 different authors, covering 44,374 different subjects.
Friday 17%
Our oldest library user is 84 years old, our youngest is 15.
Which are our busiest days…?
Which were our most popular…?
CDs & DVDS s
Digital Skills 2%
31%
How to Contact the Library Telephone: (0191) 200 4020 Email: libraries@ncl-coll.ac.uk
Head of Library Services: (0191) 200 4017 Main Library: (0191) 200 4020 Parsons I.T. Drop-In Centre: (0191) 200 4307 Rutherford I.T. Drop-In Centre: (0191) 200 4036 SPACE I.T. Drop-In Centre: (0191) 200 4041
Our Library Catalogue is available online at: http://library.ncl-coll.ac.uk http://pinterest.com/NclCollLibrary
http://twitter.com/NclCollLibrary
16