LIBRARIES AND LEARNING SPACES
HANDBOOK 2017 - 2018
Find us online at: http://library.ncl-coll.ac.uk
CONTENTS Welcome
Page 3
Our Branches and Services
Page 4
Main Library
Page 4
Parsons IT Support Centre
Page 5
SPACE HE Centre
Page 6
Independent Study Centres
Page 7
Library Online
Page 8
Library Catalogue
Page 8
Journal Search
Page 9
Frequently Asked Questions
Page 10
1.
How do I find the books and other resources I need for my studies?
Page 10
2.
How many items can I borrow?
Page 10
3.
How long can I borrow items for?
Page 11
4.
What happens if the items I borrow are returned late?
Page 11
5.
What should I do if I have items to return, but the Library is closed or I can’t come into College?
Page 12
6.
How do I log on to a College PC and/or NCG Online?
Page 13
Help Us To Help You
Page 14
The Infographic 2016-17
Page 15
How To Contact The Library
Page 16
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WELCOME TO NEWCASTLE COLLEGE LIBRARY SERVICES Your Library Service is here to support you through your studies and we aim to provide the resources and facilities that you need to help you learn. Details of opening hours and services available at all of our libraries are contained within this booklet. We provide access to a wide range of resources including books, magazines and journals, DVDs and electronic information sources. Computing and printing facilities are also on hand for student use in all of our branches, along with advice on finding suitable resources, stationery and assignment binding. All the library staff will be happy to help you, so please just ask if you need any assistance.
Sharon Sanderson Library Services Co-Ordinator All information in this guide was correct at time of going to press (August 2017)
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BRANCHES AND SERVICES MAIN LIBRARY Our Main Library, at the heart of the Rye Hill Campus, supports all courses taught at Newcastle College. Facilities include…:
Careers books Course textbooks and journals Dissertation support DVDs ESOL collection for students learning English Fiction and leisure reading Group study space HE-only study area Individual study carrels Journals and periodicals Photocopying
Study advice and information University prospectuses Wi-Fi access
Term Time Opening Hours Monday Tuesday Wednesday Thursday Friday Saturday
8.30am – 7.00pm 8.30am – 7.00pm 8.30am – 7.00pm 8.30am – 7.00pm 8.30am – 3.00pm 10.00am – 3.00pm
(Opening hours may vary during College vacations - phone 0191 200 4020 for details or refer to notices in the Library.)
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PARSONS IT SUPPORT CENTRE With over 90 computers available, the largest open-access computer drop-In area at Newcastle College is on the first floor of Parsons Building – Room 1.04. Here students can access computers to study; undertake research; use advanced software like Photoshop, MS Project or SPSS or otherwise complete assignments. A dedicated team of Support staff is also on hand to help with I.T. queries. Other services include…:
Black and white printing Colour and/or A3 printing (ask at the desk) Help logging on to the College Wi-Fi IT support Password resetting
All students are welcome to use this centre, open termtime week-days as follows: Monday, Tuesday, Thursday 8.30am – 6.00pm; Wednesdays 8.30am – 3.30pm; Fridays 8.30am –3.00pm (Opening hours may vary during College vacations - phone 0191 200 4307 for details or refer to notices in the Centre.)
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HE HUB IT SUPPORT CENTRE HE Hub, on the Ground Floor of the SPACE building near the main College car park, is open Monday, Tuesday and Thursday 8.30am until 4.00pm (Wednesday 3.30pm, Fridays 3.00pm) for adult learners and Level 4, 5 and 6 Students only, on a “drop-in” basis. The area comprises 69 Windows® computers and staff-members to assist with study skills and IT support during opening hours. An independent quiet working environment is encouraged at all times. Services include…:
Black and white printing Colour and/or A3 printing Help logging on to the College Wi-Fi Password resetting Software support
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INDEPENDENT STUDY CENTRES On the ground floor of Rutherford Building, Room 4 contains our independent study centre, available for all students from any of the College’s schools every week-day. Additional independent study centres are being developed in these locations across the College…:
Lifestyle Academy (LA1.18) Mandela Building (M302) Parsons Building (10th Floor) Performance Academy (PA216) Trevelyan Building (T207b)
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LIBRARY ONLINE LIBRARY CATALOGUE http://library.ncl-coll.ac.uk You can search for Newcastle College Library resources, place reservations and renew items 24/7 by using the Library Catalogue link on NCG Online, or by logging on at http://library.ncl-coll.ac.uk. Your Username to log on to the Catalogue is the letter ‘s’ (lower-case, not a capital letter) followed by the Person Code number on your Newcastle College Student ID Card (including any zeroes at the start. Leave the Password blank the first time you log in.
Please let us know if you change your home or email address, or your mobile phone number; so we can get in touch with you about Reservations you’ve placed, or to remind you when you need to renew your loans.
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JOURNAL SEARCH at http://library.ncl-coll.ac.uk Journal Search gives you immediate, full-text access to tens of thousands of peer-reviewed, high quality academic journal, newspaper, and magazine articles for your research. To access and download these articles, type your subject into the Journal Search Box on the library home page…:
Our e-Books and recommended websites are automatically incorporated into the Library catalogue at http://library.ncl-coll.ac.uk. Just look for these logos on the results page...: e-Book
Website
When asked to log on, type in your usual Newcastle College Username (eg ‘s’ + your student ID number) and Password.
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FAQS 1. How do I find the books and other resources that I need for my studies? Use the computer catalogues situated around our branches. Browse our printed subject guides. Go to http://library.ncl-coll.ac.uk and search our Library Catalogue online. Download the Library Catalogue App…: The “Library URL” that you need when setting up the App is http://library.ncl-coll.ac.uk/liberty Ask any member of library staff for help.
Android App
iTunes App
2. How many items can I borrow? Further Education Student Loans 10 books 3 DVDs 1 current issue and 5 back copies of any magazine
Higher Education Student Loans* 15 books 3 DVDs 1 current issue and 5 back copies of any magazine * Higher Education Students are those on Foundation Degree, Honours Degree, MBA or equivalent courses.
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3. How long can I borrow items for? Standard Loan Books - Three weeks 7-Day Loan Books, Magazine or DVDs - One week You can renew items up to three times in person, by email (renewals@ncl-coll.ac.uk), by phone (0191 200 4020 – we have a 24 hour answerphone service) or online (http://library.nclcoll.ac.uk) if they are not reserved or overdue.
4. What happens if my books and other items are late? We charge fines on late items to encourage their prompt return, and ensure that everyone has the opportunity to use them. Standard Loan Books Fines 20p charge per item for each day items are overdue. 7-Day Loan Books or DVDs Fines 50p charge per item for each day items are overdue. Magazines or Journal Fines 20p charge per item for each day items are overdue.
Let us know your email address, and we’ll send you a weekly reminder of when your Standard Loan items are due for return.
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5. What should I do if I have items to return, but the library is closed or I can’t come into College? Place the items in the Book Return drop-boxes located near the entrance to all library branches. Renew the books online at http://library.ncl-coll.ac.uk. Log in (see page 6 of this guide for details), then click “Current Loans” then “Renew”. Extend the loan period via the Library Catalogue App on your Smartphone or Tablet (see page 10 of this guide for details) Telephone (0191) 200 4020 and leave a message (including your student ID number) on the answer machine. Email renewals@ncl-col.ac.uk. Don’t forget to include your student ID number in the message.
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6. How do I log on to a College PC and/or NCG Online? Username Your Username is the letter ‘s’ (lower-case, not a capital letter), followed by your student number which is printed on your student ID card and Learner Agreement. Remember to include any zeroes at the start eg. s0012345
Password When you first log on to a College computer, your Password is your Date of Birth as a 6-digit number (DDMMYY). eg. if you were born on 1st May, 1996, your password = 010596 You’ll be asked to set yourself a new password which will be valid for the next 90 days. To alter or reset your password, go to: https://rsreset.ncl-coll.ac.uk/ Your Username and Password for NCG Online are the same as the ones you have to log on to a College Computer. You MUST change your password from your Date of Birth to use the electronic resources.
All students must read and agree to comply with the College’s IT Acceptable Use Policy.
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HELP US TO HELP YOU Your College ID card should be worn at all times, and must be presented if you wish to borrow items or have your password changed. If you lose or damage any library items, you will have to pay the replacement costs. Personal belongings should not be left unattended in any library. Mobile phones should be used courteously, and conversations conducted quietly. Food should not be consumed in the library. Please act with consideration for other library users. Anyone causing a nuisance will be asked to leave, and Security may be called. Let us know if you change your home or email address, or your mobile phone number, so we can contact you about Reservations.
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THE INFOGRAPHIC 2016-17 Which School’s students use us most...? Which gender uses us most…?
68%
32%
Which were our most popular…?
Monday 24%
Wednesday 19%
Tuesday 22%
… and busiest evenings…? Thursday 23%
Tuesday 28%
(Data from 01 Sept 2016 – 20 May 2017)
Journals “Bloom: a horticultural View” “Children & Young People Now” “Vogue (UK)” “Close-Up Woman” “Health & Fitness”
Which are our most used non-book resources …? e-Books
5000 4000 3000 2000 1000 0
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Journals s
e-Journals
Wednesday 23%
Monday 26%
The most popular names of our users are David (1230 users), Daniel (1208) and Michael (1182); Rebecca (885), Sarah (885) and Laura (877).
We have 44,402 titles in stock, written by 50,768 different authors, covering 42,219 different subjects.
Thursday 20%
eBooks “L3 Constructn & Built Environment” “Research Methods for Sports Studies” “Aircraft electricity and electronics” “Learning theory & classroom practice” “Management & organisation behaviour”
CDs & DVDS s
Friday 15%
Our oldest library user is 84 years old, our youngest is 15.
Which are our busiest days…?
Books “Human growth and development” “Social research methods” “Level 3 Health and Social Care” “Management & organisation behaviour” “Key concepts in mental health”
HOW TO CONTACT THE LIBRARY Telephone: (0191) 200 4020 Email: libraries@ncl-coll.ac.uk Renew Library Loans: renewals@ncl-coll.ac.uk Head of Library Services: (0191) 200 4017 Main Library: (0191) 200 4020 Parsons IT Support Centre: (0191) 200 4307 SPACE HE IT Support Centre: (0191) 200 4041 lobby
Our Library Catalogue is available online at: http://library.ncl-coll.ac.uk http://pinterest.com/NclCollLibrary
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http://twitter.com/NclCollLibrary